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User Manual of Network Video Recorder - User Manual

System Log Search Interface

Choose a log with record file and click

button to enter Playback interface.

Note:

If there is no record file at the time point of the log, the message box “No result found” will pop up.

Result of System Log Search

Playback interface.

The toolbar in the bottom part of Playback interface can be used to control playing process.

Interface of Playback by Log

Summary of Contents for NVR-CH16

Page 1: ...Network Video Recorder NVR CH4 NVR CH8 NVR CH16 V1 1 User Manual ...

Page 2: ...User Manual of Network Video Recorder User Manual 1 For further information including datasheets FAQ and technical support please visit www hills com au videosecurity ...

Page 3: ...interference received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006 95 EC the EMC Directive 2004 108 EC the RoHS Directive 2011 65 EU 2012 19 EU WEEE directive Products m...

Page 4: ...nly Keep all liquids away from the device Ensure environmental conditions meet factory specifications Ensure unit is properly secured to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit Use the device in conjunction with an UPS if possible Power down the unit before connecting and disconnecting accessories an...

Page 5: ...igh Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC The products contained in this manual are authorized by HDMI Licensing LLC with the use right of the HDMI technology VGA is the trademark of IBM UPnPTM is a certification mark of the UPnPTM Implementers Corporation Other names of companies and product contained in this manual may be trademarks or regi...

Page 6: ...djusted Quick setting menu is provided for live view Motion detection video tampering VCA Video Content Analysis alarm video exception alert and video loss alert functions Privacy mask Multiple PTZ protocols supported PTZ preset patrol and pattern Zooming in by clicking the mouse and PTZ tracing by dragging mouse HDD Management For NVR CH16 3 more SATA hard disks can be connected 1x 3TB hard disk ...

Page 7: ...full screen monitoring audio alarm notifying surveillance center sending email and alarm output Automatic restore when system is abnormal Other Local Functions Operable by front panel depends on model mouse and remote control Three level user management admin user is allowed to create many operating accounts and define their operating permission which includes the limit to access any channel Opera...

Page 8: ...d mouse Remote HDD formatting and program upgrading Remote system restart and shutdown RS 232 RS 485 transparent channel transmission Alarm and exception information can be sent to the remote host Remotely start stop recording Remotely start stop alarm output Remote PTZ control Remote JPEG capture Two way audio and voice broadcasting Development Scalability SDK for Windows and Linux system Source ...

Page 9: ...ction of Live View 36 3 2 Operations in Live View Mode 37 3 2 1 Front Panel Operation on Live View 37 3 2 2 Using the Mouse in Live View 37 3 2 3 Quick Setting Toolbar in Live View Mode 38 3 3 Adjusting Live View Settings 41 3 4 User Logout 43 Chapter 4 Recording Settings 43 4 1 Configuring Parameters 44 4 2 Configuring Recording Schedule 47 4 3 Configuring Motion Detection Recording 50 4 4 Config...

Page 10: ... 7 7 Setting Alarm Response Actions 100 7 8 Triggering or Clearing Alarm Output Manually 103 Chapter 8 Network Settings 104 8 1 Configuring General Settings 104 8 2 Configuring Advanced Settings 105 8 2 1 Configuring PPPoE Settings 105 8 2 2 Configuring Extranet Access 105 8 2 3 Configuring NTP Server 107 8 2 4 Configuring SNMP 108 8 2 5 Configuring Remote Alarm Host 108 8 2 6 Configuring Multicas...

Page 11: ...Record Information 132 11 1 4 Viewing Alarm Information 133 11 1 5 Viewing Network Information 133 11 1 6 Viewing HDD Information 134 11 2 Searching Export Log Files 135 11 3 Importing Exporting IP Camera Info 138 11 4 Importing Exporting Configuration Files 139 11 5 Upgrading System 140 11 5 1 Upgrading by Local Backup Device 140 11 5 2 Upgrading by FTP 141 11 6 Restoring Default Settings 142 Cha...

Page 12: ...ward or backward In the image setting interface the up and down button can adjust the level bar of the image parameters In live view mode these buttons can be used to switch channels ENTER The Enter button is used to confirm selection in menu mode or used to check checkbox fields and ON OFF switch In playback mode it can be used to play or pause video In single frame play mode pressing the Enter b...

Page 13: ... PQRS REC Enter numeral 7 Enter letters PQRS Open the manual record interface 8 TUV PTZ Enter numeral 8 Enter letters TUV Access PTZ control interface 9 WXYZ PREV Enter numeral 9 Enter letters WXYZ Multi channel display in live view 0 A Enter numeral 0 Shift the input methods in the editing text field Upper and lowercase alphabet symbols or numeric input Double press the button to switch the main ...

Page 14: ... ON OFF switch In playback mode it can be used to play or pause video In single frame play mode pressing the Enter button will play the video by a single frame In auto sequence view mode the buttons can be used to pause or resume auto sequence 3 Composite Keys SHIFT Switch between the numeric or letter input and functions of the composite keys Input letter or numbers when the light is out Realize ...

Page 15: ...l Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD NVR 16Channel NVR CH16 No Name Function Description 1 Status Indicators POWER Turns green when NVR is powered up READY The LED is green when the device is running normally STATUS The light is green when the IR remote control is enabled The light is red when the function of the composite keys SHIFT are used ...

Page 16: ...unctions of the composite keys Input letter or numbers when the light is out Realize functions when the light is red 1 MENU Enter numeral 1 Access the main menu interface 2 ABC F1 Enter numeral 2 Enter letters ABC The F1 button when used in a list field will select all items in the list In PTZ Control mode it will turn on off PTZ light and when the image is zoomed in the key is used to zoom out 3 ...

Page 17: ...h the main and auxiliary output 5 JOG SHUTTLE Control Move the active selection in a menu It will move the selection up and down In Live View mode it can be used to cycle through different channels In the Playback mode it can be used to jump 30s forward backward in video files In PTZ control mode it can control the movement of the PTZ camera 6 POWER ON OFF Power on off switch 7 USB Interfaces Univ...

Page 18: ...es on the front panel See Table 1 5 Table 1 1 Description of the Soft Keyboard Icons No Name Description 1 POWER Power on off the device 2 DEV Enables Disables Remote Control 3 Alphanumeric Buttons Switch to the corresponding channel in Live view or PTZ Control mode Input numbers and characters in Edit mode Switch between different channels in the Playback mode 4 EDIT Button Edit text fields When ...

Page 19: ...ible key beep In PTZ Control mode the MENU button will start wiper if applicable In Playback mode it is used to show hide the control interface 11 PREV Button Switch between single screen and multi screen mode In PTZ Control mode it is used to adjust the focus in conjunction with the A FOCUS button 12 DIRECTION Button Navigate between different fields and items in menus In the Playback mode the Up...

Page 20: ...shoot Steps 1 Go to Menu Settings General More Settings by operating the front control panel or the mouse 2 Check and remember NVR ID The default ID is 255 This ID is valid for all the IR remote controls 3 Press the DEV button on the remote control 4 Enter the NVR ID you set in step 2 5 Press the ENTER button on the remote If the Status indicator on the front panel turns blue the remote control is...

Page 21: ...our provider The operation of the mouse Table 1 2 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and enter Double Click Live view Switch between single screen and multi screen Click and Drag PTZ control pan tilt and zoom Video tampering privacy mask and motion detection Select target area Digital zoo...

Page 22: ...t Method Description Figure 1 2 Soft Keyboard Description of the buttons on the soft keyboard Table 1 3 Description of the Soft Keyboard Icons Icon Description Icon Description English Capital English Numbers Symbols Lowercase Uppercase Backspace Space Enter Exit ...

Page 23: ...nterface 1 10 100 1000 Mbps self adaptive Ethernet interface 5 Audio Out RCA connector for audio output 6 VGA Interface DB9 connector for VGA output Display local video output and menu 7 USB Interface Universal Serial Bus USB ports for additional devices such as USB mouse and USB Hard Disk Drive HDD 8 Ground Ground needs to be connected when NVR starts up 9 Power Switch Switch for turning on off t...

Page 24: ...mouse and USB Hard Disk Drive HDD 6 RS 232 Interface Connector for RS 232 devices 7 VGA DB9 connector for VGA output Display local video output and menu 8 RS 485 Interface Half duplex connector for RS 485 devices 9 ALARM IN Connector for alarm input ALARM OUT Connector for alarm output 10 GROUND Ground needs to be connected when NVR starts up 11 AC 100V 240V 100V 240V AC power supply 12 Power Swit...

Page 25: ...ating the device gets the power supply 2 Turn on the power switch on the rear panel if the device starts up for the first time or press the button on the front panel The Power indicator LED should turn blue indicating that the unit begins to start up 3 After startup the Power indicator LED remains blue A splash screen with the status of the HDD appears on the monitor The row of icons at the bottom...

Page 26: ...r authentication if required 3 Click the Yes button Note Do not press the button again when the system is shutting down Rebooting the NVR In the Shutdown menu you can also reboot the NVR Steps 1 Enter the Shutdown menu by clicking Menu Shutdown 2 Click the Logout button to lock the NVR or the Reboot button to reboot the NVR ...

Page 27: ...at that moment click the Cancel button You can also choose to use the Setup Wizard next time by leaving the Start wizard when the device starts checkbox checked 2 Click Next button on the Wizard window to enter the Login window as shown in Figure 2 3 Figure 2 3 Login Window 3 Enter the admin password By default the password is admin 4 To change the admin password check the New Admin Password check...

Page 28: ... 5 Figure 2 5 Network Configuration Note And for the models which have the PoE or built in switch network interfaces the internal NIC IPv4 address should be configured for the cameras connecting to the PoE or built in switch network interface of the NVR 7 Click Next button after you configured the network parameters which takes you to the HDD Management window shown in Figure 2 6 Figure 2 6 HDD Ma...

Page 29: ...ra interface 10 Click Search to find online IP Camera Select the IP camera to be added and click the Add button Figure 2 7 Search for IP Cameras 11 Click Next button Configure the recording for the searched IP Cameras Figure 2 8 Record Settings 12 Click Copy to copy the settings to other channels as shown in Figure 2 9 Figure 2 9 Copy Record Settings 13 Click OK to complete the startup Setup Wizar...

Page 30: ...ee Chapter Checking Network Traffic and Chapter Configuring Network Detection OPTION 1 Steps 1 Right click the mouse when you in the live view mode to show the right click menu on top of screen Figure 2 10 Right click Menu 2 Select Add IP Camera in the pop up menu to enter the IP Camera Management interface Figure 2 11 Adding IP Camera Interface 3 The online cameras with same network segment will ...

Page 31: ...tton to pop up the Add IP Camera Custom interface Figure 2 12 Custom Adding IP Camera Interface 2 You can edit the IP address protocol management port and other information of the IP camera to be added 3 Click Add to add the camera OPTION 2 Steps 1 Enter the Camera Management interface Menu Camera Camera Figure 2 13 Main Menu 2 Repeat the step 3 and 4 of OPTION 1 to add the camera ...

Page 32: ... icon to get the exception information of camera Delete the IP camera Advanced settings of the camera 3 For the encoders with multiple channels only check the checkbox of Channel No in the pop up window and click OK to finish adding 2 3 2 Editing the Connected IP Cameras and Configuring Customized Protocols After the adding of the IP cameras the basic information of the camera lists in the page yo...

Page 33: ...to exit the interface Configuring the customized protocols Purpose To connect the network cameras which are not configured with the standard protocols you can configure the customized protocols for them Steps 1 Click the Protocol button in the custom adding IP camera interface to enter the protocol management interface Figure 2 16 Protocol Management Interface There are 16 customized protocols pro...

Page 34: ... protocols you can see the protocol name is listed in the dropdown list please refer to Error Reference source not found 3 Choose the protocols you just added to validate the connection of the network camera 2 3 3 Editing IP Cameras Connected to the PoE or the Built in Switch Interfaces Note As the adding camera steps for the built in switch are the same with the ones for the PoE interfaces we tak...

Page 35: ...case the parameters of the camera cannot be edited The IP address of the camera can only be edited in the Network Configuration interface see Chapter 8 1 Configuring General Settings for detailed information Figure 2 18 Edit IP Camera Interface Plug and Play Manual You can disable the PoE interface by selecting the manual while the current channel can be used as a normal channel and the parameters...

Page 36: ...he Camera Management interface Menu Camera Camera 2 Click the PoE Information tab to view the PoE status Figure 2 20 PoE Information Interface 3 You can see the PoE connection status the connected PoE port is displayed as and the disconnected one is displayed as Besides the power cunsumption of each port and all ports are also be clearly displayed ...

Page 37: ...per right of the screen for each channel showing the status of the record and alarm in the channel so that you can know whether the channel is recorded or whether there are alarms occur as soon as possible Table 3 1 Description of Live View Icons Icons Description Alarm video loss video tampering motion detection sensor alarm or VCA alarm Record manual record continuous record motion detection sen...

Page 38: ...n in Live View Functions Front Panel Operation Show single screen Press the corresponding Alphanumeric button E g Press 2 to display only the screen for channel 2 Show multi screen Press the PREV FOCUS button Manually switch screens Next screen right down direction button Previous screen left up direction button Auto switch Press Enter button Playback Press Play button 3 2 2 Using the Mouse in Liv...

Page 39: ...e screen of each channel there is a quick setting toolbar which shows when you single click the mouse in the corresponding screen Figure 3 2 Quick Setting Toolbar Table 3 4 Description of Quick Setting Toolbar Icons Icon Description Icon Description Icon Description Enable Disable Manual Record Instant Playback Mute Audio on PTZ Control Digital Zoom Image Settings Live View Strategy Close Instant ...

Page 40: ...o Recorder User Manual 39 Figure 3 3 Digital Zoom Image Settings icon can be selected to enter the Image Settings menu Figure 3 4 Image Settings Preset You can set the image parameters like brightness contrast saturation and hue ...

Page 41: ...er Manual of Network Video Recorder User Manual 40 Figure 3 5 Image Settings Customize Live View Strategy can be selected to set strategy including Real time Balanced Fluency Figure 3 6 Live View Strategy ...

Page 42: ...for and only VGA HDMITM is selectable by default Live View Mode Designates the display mode to be used for Live View Dwell Time The time in seconds to dwell between switching of channels when enabling auto switch in Live View Enable Audio Output Enables disables audio output for the selected video output Event Output Designates the output to show event video Full Screen Monitoring Dwell Time The t...

Page 43: ... Manual of Network Video Recorder User Manual 42 to stop it You can also click button to start live view for all the channels and click to stop all the live view 3 Click the Apply button to save the setting ...

Page 44: ...w mode and if you want to do some operation you need to enter user name and password tog in again Steps 1 Enter the Shutdown menu Menu Shutdown Figure 3 9 Shutdown 2 Click Logout Note After you have logged out the system menu operation on the screen is invalid It is required to input a user name and password to unlock the system ...

Page 45: ... install a HDD and initialize it Menu HDD General Figure 4 1 HDD General 2 Check the storage mode of the HDD 1 Click Advanced to check the storage mode of the HDD 2 If the HDD mode is Quota please set the maximum record capacity For detailed information see Chapter 9 4 Configuring Quota Mode 3 If the HDD mode is Group you should set the HDD group For detailed information see Chapter 9 3 Configurin...

Page 46: ...file to be kept in the HDD if the deadline is reached the file will be deleted You can set the expired time to 0 and then the file will not be deleted The actual keeping time for the file should be determined by the capacity of the HDD Redundant Record Enabling redundant record means you save the recording files in the redundant HDD See Chapter Configuring Redundant Recording Record Audio Check th...

Page 47: ...User Manual of Network Video Recorder User Manual 46 Figure 4 4 Sub stream Parameters 2 Configure the parameters of the camera 3 Click Apply to save the settings ...

Page 48: ...ord Schedule Figure 4 5 Record Schedule 2 Choose the camera you want to configure 3 Select the check box after the Enable Schedule item 4 Click Edit button or click on the color icon under the edit button and draw the schedule line on the panel Edit the schedule I In the message box you can choose the day to which you want to set schedule Figure 4 6 Recording Schedule Interface You can click the b...

Page 49: ...apture you must configure the motion detection settings alarm input settings or VCA settings as well For detailed information refer to Chapter 7 1 Chapter 7 2 and Chapter 7 5 The VCA settings are only available to the smart IP cameras Repeat the above edit schedule steps to schedule recording for other days in the week If the schedule can also be applied to other days click Copy Figure 4 8 Copy Sc...

Page 50: ...wn in the figure below Figure 4 10 Descriptions of the color icons II Click the Apply button to validate the settings 3 Optional If the settings can also be used to other channels click Copy and then choose the channel to which you want to copy 4 Click Apply to save the settings Figure 4 11 Copy Schedule to Other Channels ...

Page 51: ...ance center and so on In this chapter you can follow the steps to schedule a record which triggered by the detected motion Steps 1 Enter the Motion Detection interface Menu Camera Motion Figure 4 12 Motion Detection 2 Configure Motion Detection 1 Choose camera you want to configure 2 Check the checkbox after Enable Motion Detection 3 Drag and draw the area for motion detection by mouse If you want...

Page 52: ...ich you want the motion detection event to trigger recording 6 Click Apply to save the settings 7 Click OK to back to the upper level menu 8 Exit the Motion Detection menu 3 Edit the Motion Detection Record Schedule For the detailed information of schedule configuration see Chapter 4 2 Configuring Recording Schedule ...

Page 53: ...ormally closed for alarm type 3 Check the checkbox for Enable 4 Click Settings 5 Choose the alarm triggered recording channel 6 Check the checkbox to select channel 7 Click Apply to save settings 8 Click OK to back to the upper level menu Repeat the above steps to configure other alarm input parameters If the settings can also be applied to other alarm inputs click Copy and choose the alarm input ...

Page 54: ...Menu Camera VCA Note The selected camera must support the VCA function Figure 4 15 VCA Alarm Setting Interface 2 Check the Enable VCA Alarm checkbox and click Settings button to set up its alarm response actions Figure 4 16 VCA Alarm Handling 3 Select the channels which you want the motion detection event to trigger recording 4 Click Apply to save the settings 5 Edit the VCAAlarm Record Schedule F...

Page 55: ...ding Steps 1 Enter the Manual settings interface Menu Manual Or press the REC SHOT button on the front panel Figure 4 17 Manual Record 2 Enable the Manual Record 1 Select Record on the left bar 2 Click the status button before camera number to change to 3 Disable manual record Click the status button to change to Note Green icon means that the channel is configured the record schedule After reboot...

Page 56: ... Holiday Settings 2 Enable Edit Holiday schedule 1 Click to enter the Edit interface Figure 4 19 Edit Holiday Settings 2 Check the checkbox after Enable Holiday 3 Select Mode from the dropdown list There are three different modes for the date format to configure holiday schedule 4 Set the start and end date 5 Click Apply to save settings 6 Click OK to exit the Edit interface 3 Enter Record Schedul...

Page 57: ...ick Apply to save the settings 3 Click OK to back to the upper level menu Note You must set the Storage mode in the HDD advanced settings to Group before you set the HDD property to Redundant For detailed information please refer to Chapter 10 3 1 Setting HDD Property There should be at least another HDD which is in Read Write status 3 Enter the Record setting interface Menu Record Parameters 1 Se...

Page 58: ...ide menu 4 Click to enter editing interface 5 Configuring HDD group 1 Choose a group number for the HDD group 2 Click Apply and then in the pop up message box click Yes to save your settings 3 Click OK to back to the upper level menu Repeat the above steps to configure more HDD groups 6 Choose the Channels which you want to save the record files in the HDD group 1 Select Advanced on the left bar 2...

Page 59: ...Export 2 Select the channels you want to investigate by checking the checkbox to 3 Configure the record type file type start end time 4 Click Search to show the results Figure 4 25 Export Search Result 5 Protect the record files 1 Find the record files you want to protect and then click the icon which will turn to indicating that the file is locked Note The record files of which the recording is s...

Page 60: ...oup See Chapter Managing HDD Group 3 Set the HDD property to Read only 4 Click OK to save settings and back to the upper level menu Note You cannot save any files in a Read only HDD If you want to save files in the HDD change the property to R W If there is only one HDD and is set to Read only the NVR can t record any files Only live view mode is available If you set the HDD to Read only when the ...

Page 61: ...mouse and click the button in the quick setting toolbar Note In the instant playback mode only record files recorded during the last five minutes on this channel will be played back Figure 5 1 Instant Playback Interface Playback by channel 1 Enter the Playback interface Mouse right click a channel in live view mode and select Playback from the menu as shown in Figure 5 2 Figure 5 2 Right click Men...

Page 62: ... channel s to execute simultaneous playback of multiple channels Figure 5 4 Toolbar of Playback Note The indicates the start end time of the record Table 5 1 Detailed Explanation of Playback Toolbar Button Operation Button Operation Button Operation Audio on Mute Start Stop clipping 30s forward 30s reverse Add default tag Add customized tag Tag management Speed down Pause reverse play Reverse play...

Page 63: ...in specified time duration Multi channel simultaneous playback and channel switch are supported Steps 1 Enter playback interface Menu Playback 2 Check the checkbox of channel s in the channel list and then double click to select a date on the calendar Figure 5 5 Playback Calendar Note If there are record files for that camera in that day in the calendar the icon for that day is displayed as Otherw...

Page 64: ...ute Start Stop clipping 30s forward 30s reverse Add default tag Add customized tag Tag management Speed down Pause reverse play Reverse play Single frame reverse play Pause play Play Single frame play Scaling up down the time line Speed up Previous day Next day Full Screen Exit Stop Digital Zoom Save the clips Process bar Video type Note Playback progress bar use the mouse to click any point of th...

Page 65: ... Enter the Playback interface Menu Playback 2 Select the Event in the drop down list on the top left side 3 Select Alarm Input Motion or VCA as the event type edit the Start time and End time Note Here we take playback by motion as the example Figure 5 8 Motion Search Interface 4 Click Search button to get the search result information You may refer to the right side bar for the result ...

Page 66: ...h Result Bar 5 Click button to play back the file You can click the Back button to back to the search interface Note Pre play and post play can be configured 6 Playback interface The toolbar in the bottom part of Playback interface can be used to control playing process ...

Page 67: ... Start Stop clipping 30s forward 30s reverse Add default tag Add customized tag Tag management Speed down Pause reverse play Reverse play Single frame reverse play Pause play Play Single frame play Scaling up down the time line Speed up Previous day Next day Full Screen Exit Stop Digital Zoom Save the clips Process bar Video type Note Playback progress bar use the mouse to click any point of the p...

Page 68: ...d position time point Before playing back by tag 1 Enter Playback interface Menu Playback 2 Search and play back the record file s Refer to Chapter 5 1 1 for the detailed information about searching and playback of the record files Figure 5 12 Interface of Playback by Time Click button to add default tag Click button to add customized tag and input tag name Note Max 64 tags can be added to a singl...

Page 69: ...face 2 Choose channels edit start time and end time and then click Search to enter Search Result interface Note You can enter keyword in the textbox to search the tag on your command Figure 5 14 Video Search by Tag 3 Click button to play back the file You can click the Back button to back to the search interface Note Pre play and post play can be configured ...

Page 70: ...tart Stop clipping 30s forward 30s reverse Add default tag Add customized tag Tag management Speed down Pause reverse play Reverse play Single frame reverse play Pause play Play Single frame play Scaling up down the time line Speed up Previous day Next day Full Screen Exit Stop Digital Zoom Save the clips Process bar Video type Note Playback progress bar use the mouse to click any point of the pro...

Page 71: ...onding event type must be enabled and configured on the IP camera Here we take the intrusion detection as an example 1 Log in the IP camera by the web browser and enable the intrusion detection by checking the checkbox of it You may enter the motion detection configuration interface by Configuration Advanced Configuration Events Intrusion Detection Figure 5 17 Setting Intrusion Detection on IP Cam...

Page 72: ...e the smart search area is set as full screen by default Figure 5 19 Draw Area of Smart Search 2 Set the rules and areas Intrusion Detection Click the button and then specify 4 points to set a quadrilateral region for intrusion detection Note Only one region can be set Motion Detection i Click the to set the search area manually ii Click and drag the mouse to draw target searching area s or click ...

Page 73: ...click any point of the progress bar to locate specific frames 5 1 6 Playing Back by System Logs Purpose Play back record file s associated with channels after searching system logs Steps 1 Enter Log Information interface Menu Maintenance Log Information 2 Click Log Search tab to enter Playback by System Logs Set search time and type and click Search button ...

Page 74: ...d click button to enter Playback interface Note If there is no record file at the time point of the log the message box No result found will pop up Result of System Log Search 4 Playback interface The toolbar in the bottom part of Playback interface can be used to control playing process Interface of Playback by Log ...

Page 75: ... Go to Playback interface If you choose playback of the record file click button until the speed changes to Single frame and one click on the playback screen represents playback of one frame If you choose reverse playback of the record file click button until the speed changes to Single frame and one click on the playback screen represents reverse playback of one frame It is also feasible to use b...

Page 76: ...cord files of multi channel reversely Up to 16 ch with 1280 720 resolution simultaneous reverse playback is supported up to 4 ch with 1920 1080P resolution simultaneous reverse playback is supported and up to 1 ch with 2560 1920 resolution reverse playback is supported Steps 1 Enter Playback interface Menu Playback 2 Check more than one checkboxes to select multiple channels and click to select a ...

Page 77: ...User Manual of Network Video Recorder User Manual 76 Figure 5 22 4 ch Synchronous Playback Interface 3 Click to play back the record files reversely ...

Page 78: ...ant to back up and click Quick Export button Note The time duration of record files on a specified channel cannot exceed one day Otherwise the message box Max 24 hours are allowed for quick export will pop up Figure 6 1 Quick Export Interface 2 Click on the Export button to start exporting Note Here we use USB Flash Drive and please refer to the next section Normal Backup for more backup devices s...

Page 79: ...ackup to various devices such as USB devices USB flash drives USB HDDs USB writer and SATA writer Backup using USB flash drives and USB HDDs Steps 1 Enter Export interface Menu Export Normal 2 Set search condition and click Search button to enter the search result interface Figure 6 3 Normal Video Search for Backup 3 Select record files you want to back up Click to play the record file if you want...

Page 80: ...back up and click Export button to enter Export interface Note If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also format USB flash drives or USB HDDs via the device Figure 6 5 Export by Normal Video Search using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop up message...

Page 81: ...ng USB Flash Drive Backup using USB writer and SATA writer Steps 1 Enter Export interface Menu Export Normal 2 Set search condition and click Search button to enter the search result interface Figure 6 8 Normal Video Search for Backup 3 Select record files you want to back up Click button to play the record file if you want to check it Check the checkbox before the record files you want to back up...

Page 82: ... backup Note If the inserted USB writer or SATA writer is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor Figure 6 10 Export by Normal Video Search using USB Writer Stay in the Exporting interface until all record files are exported with pop up message box Export finished Figure 6 11 Export Finished ...

Page 83: ...ckup and Normal Backup are supported Steps 1 Enter Export interface Menu Export Event 1 Select Alarm Input from the dropdown list of Event Type 2 Select the alarm input No and time 3 Click Search button to enter the Search Result interface Note Event types contain Alarm Input Motion and VCA Figure 6 12 Event Search for Backup 2 Select record files to export 1 Clicking Quick Export button will expo...

Page 84: ... Click the Refresh button Reconnect device Check for compatibility from vendor You can also format USB flash drive or USB HDDs via the device Figure 6 13 Export by Event Using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop up message Export finished Figure 6 14 Export Finished 4 Check backup result Note The Player player exe will be exported automatica...

Page 85: ...in the playback toolbar to start or stop clipping record file s 3 Click the to save the video clips Or the promption of saving clips will pop up when you quit the playback interface Note A maximum of 30 clips can be selected for each channel Figure 6 15 Clips Export Interface 4 Export Click Export button and start backup Note If the inserted USB device is not recognized Click the Refresh button Re...

Page 86: ... Video Clips Using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop up message Export finished Figure 6 17 Export Finished 5 Check backup result Note The Player player exe will be exported automatically during record file export ...

Page 87: ...t all the recording files Or you can select recording files you want to back up and click Export button to enter Export interface Note At least one record file shall be selected Figure 6 19 Result of Normal Video Search for Backup 3 Backup device management Click New Folder button if you want to create a new folder in the backup device Select a record file or folder in the backup device and click ...

Page 88: ...ord files Menu Export Normal Set search condition and click Search button to enter Search Result interface Note At least one channel shall be selected Figure 6 21 Normal Video Search for Backup 2 Select record files you want to back up Click Export All button to export all the recording files Or you can select recording files you want to back up and click Export button to enter Export interface No...

Page 89: ...management Click Erase button if you want to erase the files from a re writable CD DVD Note There must be a re writable CD DVD when you make this operation If the inserted USB writer or DVD R W is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor Figure 6 23 USB Writer Management ...

Page 90: ...nterface 2 Set up detection area and sensitivity Tick Enable Motion Detection use the mouse to draw detection area s and drag the sensitivity bar to set sensitivity Click button and set alarm response actions 3 Click Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when motion alarm is triggered and click Apply to save the settings Fig...

Page 91: ... Click Apply to save the settings Note Time periods shall not be repeated or overlapped Figure 7 3 Set Arming Schedule of Motion Detection 5 Click Linkage Action tab to set up alarm response actions of motion alarm please refer to Chapter 7 7 Setting Alarm Response Actions 6 If you want to set motion detection for another channel repeat the above steps or just click Copy in the Motion Detection in...

Page 92: ...Figure 7 4 Alarm Status Interface of System Configuration 2 Set up the handling action of the selected alarm input Check the Enable checkbox and click Settings button to set up its alarm response actions Figure 7 5 Alarm Input Setup Interface 3 Select Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when an external alarm is input and ...

Page 93: ...onse actions of the alarm input please refer to Chapter Setting Alarm Response Actions 6 If necessary select PTZ Linking tab and set PTZ linkage of the alarm input Set PTZ linking parameters and click OK to complete the settings of the alarm input Note Please check whether the PTZ or speed dome supports PTZ linkage One alarm input can trigger presets patrol or pattern of more than one channel But ...

Page 94: ... Check the checkbox of Enable Video Loss Alarm and click button to set up handling action of video loss 3 Set up arming schedule of the handling actions 1 Select Arming Schedule tab to set the channel s arming schedule 2 Choose one day of a week and up to eight time periods can be set within each day 3 Click Apply button to save the settings Note Time periods shall not be repeated or overlapped Fi...

Page 95: ...User Manual of Network Video Recorder User Manual 94 Alarm Response Actions 5 Click the OK button to complete the video loss settings of the channel ...

Page 96: ...annel Check the checkbox of Enable Video Tampering Detection Drag the sensitivity bar to set a proper sensitivity level Use the mouse to draw an area you want to detect video tampering Click button to set up handling action of video tampering 3 Set arming schedule and alarm response actions of the channel 1 Click Arming Schedule tab to set the arming schedule of handling actions 2 Choose one day o...

Page 97: ... User Manual 96 4 Select Linkage Action tab to set up alarm response actions of video tampering alarm please refer to Chapter 7 7 Setting Alarm Response Actions 5 Click the OK button to complete the video tampering settings of the channel ...

Page 98: ...mera VCA Note The selected camera must support the VCA function Figure 7 11 VCA Alarm Setting Interface 2 Check the Enable VCA Alarm checkbox and click Settings button to set up its alarm response actions 3 Select Trigger Channel tab and select one or more channels which will start to record or become full screen monitoring when a VCA alarm is triggered and click Apply to save the settings 4 Selec...

Page 99: ...use Copy button to copy an arming schedule to other days 5 Select Linkage Action tab to set up alarm response actions of the alarm input please refer to Chapter 7 7 Setting Alarm Response Actions 6 If necessary select PTZ Linking tab and set PTZ linkage of the VCA alarm refer to step 6 of Chapter 7 2 Setting Sensor Alarms 7 Click the OK button to complete the VCA alarm settings of the channel ...

Page 100: ...t user ID or password Record Exception No space for saving recorded files PoE Power Overload The power consumption of the connected cameras via the PoE interface exceeds the maximum PoE power Note PoE Power Overload is only supported by DS 7600NI E1 4P DS 7600NI E2 8P and DS 7700NI E4 P series NVR Steps Enter Exception interface of System Configuration and handle various exceptions Menu Configurat...

Page 101: ...figuration Exceptions 2 Check the checkbox of Enable Event Hint Figure 7 14 Event Hint Settings Interface 3 Click the to set the type of event to be displayed on the image Figure 7 15 Event Hint Settings Interface 4 Click the OK button to finish settings Full Screen Monitoring When an alarm is triggered the local monitor VGA and HDMITM monitor display in full screen the video image from the alarmi...

Page 102: ...t configuration Email Linkage Send an email with alarm information to a user or users when an alarm is detected Please refer to Chapter 8 2 9 for details of Email configuration Trigger Alarm Output Trigger an alarm output when an alarm is triggered 1 Enter Alarm Output interface Menu Configuration Alarm Alarm Output Select an alarm output and set alarm name and dwell time Click Schedule button to ...

Page 103: ... above steps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days Click the OK button to complete the video tampering settings of the alarm output No 4 You can also copy the above settings to another channel Figure 7 18 Copy Settings of Alarm Output ...

Page 104: ...put the alarm can be cleared only by clicking Clear button in the following interface Steps Select the alarm output you want to trigger or clear and make related operations Menu Manual Alarm Click Trigger Clear button if you want to trigger or clear an alarm output Click Trigger All button if you want to trigger all alarm outputs Click Clear All button if you want to clear all alarm output Figure ...

Page 105: ...u can configure the following settings Working Mode NIC Type IPv4 Address IPv4 Gateway MTU and DNS Server If the DHCP server is available you can click the checkbox of DHCP to automatically obtain an IP address and other network settings from that server Note For the models which has the PoE or built in switch network interfaces the internal NIC IPv4 address should be configured for the cameras co...

Page 106: ...ton to save and exit the interface 6 After successful settings the system asks you to reboot the device to enable the new settings and the PPPoE dial up is automatically connected after reboot You can go to Menu Maintenance System Info Network interface to view the status of PPPoE connection Please refer to Chapter Viewing System Information for PPPoE status 8 2 2 Configuring Extranet Access Purpo...

Page 107: ...terface DynDNS 1 Enter Server Address for DynDNS i e members dyndns org 2 In the NVR Domain Name text field enter the domain obtained from the DynDNS website 3 Enter the User Name and Password registered in the DynDNS website Figure 8 5 DynDNS Settings Interface PeanutHull Enter the User Name and Password obtained from the PeanutHull website Figure 8 6 PeanutHull Settings Interface NO IP Enter the...

Page 108: ...e FTP server on your PC and put the firmware file into the directory as required Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the NTP tab to enter the NTP Settings interface as shown in Figure 8 8 Figure 8 8 NTP Settings Interface 3 Check the Enable NTP checkbox to enable this feature 4 Configure the following NTP settings Interval Time interval between the two ...

Page 109: ...IP Address of SNMP host Trap Port Port of SNMP host 5 Click the Apply button to save and exit the interface Note Before setting the SNMP please download the SNMP software and manage to receive the device information via SNMP port By setting the Trap Address the NVR is allowed to send the alarm event and exception message to the surveillance center 8 2 5 Configuring Remote Alarm Host Purpose With a...

Page 110: ...4 0 0 0 to239 255 255 255 It is recommended to use the IP address ranging from 239 252 0 0 to 239 255 255 255 Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the More Settings tab to enter the More Settings interface 3 Set Multicast IP as shown below When adding a device to the Network Video Surveillance Software the multicast address must be the same as the NVR s ...

Page 111: ...elds The default Server Port is 8000 and the HTTP Port is 80 and you can change them according to different requirements 5 Click the Apply button to save and exit the interface Note The Server Port should be set to the range of 2000 65535 and it is used for remote client software access The HTTP port is used for remote web browser access 8 2 9 Configuring Email Purpose The system can be configured...

Page 112: ...t The default TCP IP port used for SMTP is 25 Enable SSL optional Click the checkbox to enable SSL if required by the SMTP server Sender The name of sender Sender s Address The Email address of sender Select Receivers Select the receiver Up to 3 receivers can be configured Receiver The name of user to be notified Receiver s Address The Email address of user to be notified Enable Attached Pictures ...

Page 113: ...i address the Default Route of the device should be in the same network segment as that of the LAN IP address of the router Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the NAT tab to enter the port mapping interface Figure 8 16 UPnP Settings Interface 3 Check checkbox to enable UPnP 4 Select the Mapping Type as Manual or Auto in the drop down list OPTION 1 Auto...

Page 114: ... port mapping Manual Mapping If your router does not support the UPnPTM function perform the following steps to map the port manually in an easy way Before you start Make sure the router support the configuration of internal port and external port in the interface of Forwarding Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the NAT tab to enter the port mapping in...

Page 115: ...uired contents Note Each item should be corresponding with the device port including server port http port RTSP port and https port Figure 8 19 Setting Virtual Server Item Note The above virtual server setting interface is for reference only it may be different due to different router manufactures Please contact the manufacture of router if you have any problems with setting virtual server 8 3 Che...

Page 116: ...nual of Network Video Recorder User Manual 115 Figure 8 20 Network Traffic Interface 2 You can view the sending rate and receiving rate information on the interface The traffic data is refreshed every 1 second ...

Page 117: ...and packet loss The testing result pops up on the window If the testing is failed the error message box will pop up as well 8 4 2 Exporting Network Packet Purpose By connecting the NVR to network the captured network data packet can be exported to USB flash disk SATA DVD R W and other local backup devices Steps 1 Enter the Network Traffic interface Menu Maintenance Net Detect 2 Click the Network D...

Page 118: ...rk Status Purpose You can also check the network status and quick set the network parameters in this interface Steps Click the Status button on the lower right corner of the page Figure 8 22 Network Status Checking If the network is normal the Network is normal box pops out If the message box pops out with other information instead of this one you can click Network button to show the quick setting...

Page 119: ...ormation of NVR Steps 1 Enter the Network Detection interface Menu Maintenance Net Detect 2 Choose the Network Stat tab Figure 8 23 Network Stat Interface 3 Check the bandwidth of IP Camera bandwidth of Remote Live View bandwidth of Remote Playback bandwidth of Net Receive Idle and bandwidth of Net Send Idle 4 You can click Refresh to get the newest status ...

Page 120: ... of Uninitialized HDD Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD Steps 1 Enter the HDD Information interface Menu HDD General Figure 9 2 HDD Information Interface 2 Select HDD to be initialized 3 Click the Init button Figure 9 3 Confirm Initialization 4 Select the OK button to start initialization 5 After the HDD has been initialized ...

Page 121: ...DD IP address in the text field 2 Click the Search button to search the available NAS disks 3 Select the NAS disk from the list shown below Or you can just manually enter the directory in the text field of NetHDD Directory 4 Click the OK button to add the configured NAS disk Note Up to 8 NAS disks can be added Add IP SAN 1 Enter the NetHDD IP address in the text field 2 Click the Search button to ...

Page 122: ... the Mode to Group as shown in Figure 9 5 Figure 9 5 Storage Mode Interface 3 Click the Apply button and the following Attention box will pop up Figure 9 6 Attention for Reboot 4 Click the Yes button to reboot the device to activate the changes 5 After reboot of device enter the HDD Information interface Menu HDD General 6 Select HDD from the list and click icon to enter the Local HDD Settings int...

Page 123: ...the video can be recorded both onto the redundancy HDD and the R W HDD simultaneously so as to ensure high security and reliability of video data Steps 1 Enter the HDD Information interface Menu HDD General 2 Select HDD from the list and click the icon to enter the Local HDD Settings interface 3 Set the HDD property to R W Read only or Redundancy 4 Click the OK button to save the settings and exit...

Page 124: ... Figure 9 7 Note The NVR must be rebooted to enable the changes to take effect Figure 9 7 Storage Mode Settings Interface 3 Select a camera for which you want to configure quota 4 Enter the storage capacity in the text fields of Max Record Capacity GB as shown in Figure 9 8 Figure 9 8 Configure Record Quota 5 You can copy the quota settings of the current camera to other cameras if required Click ...

Page 125: ...d with the same quota settings You can also click the checkbox of IP Camera to select all cameras 7 Click the OK button to finish the Copy settings and back to the Storage Mode interface 8 Click the Apply button to apply the settings Note If the quota capacity is set to 0 then all cameras will use the total capacity of HDD for record ...

Page 126: ...ch HDD which is displayed on the list as shown below Figure 9 10 View HDD Status 1 Note If the status of HDD is Normal or Sleeping it works normally If the status is Uninitialized or Abnormal please initialize the HDD before use And if the HDD initialization is failed please replace it with a new one Checking HDD Status in HDD Information Interface Steps 1 Enter the System Information interface Me...

Page 127: ... A R T information list as shown in Figure 9 12 Figure 9 12 S M A R T Settings Interface The related information of the S M A R T is shown on the interface You can choose the self test types as Short Test Expanded Test or the Conveyance Test Click the start button to start the S M A R T HDD self evaluation Note If you want to use the HDD even when the S M A R T checking is failed you can check the...

Page 128: ...nual of Network Video Recorder User Manual 127 Figure 9 13 Bad Sector Detection And you can click Error info button to see the detailed damage information And you can also pause resume or cancel the detection ...

Page 129: ...ct the Exception Type to HDD Error from the dropdown list 3 Click the checkbox s below to select the HDD error alarm type s Note The alarm type can be selected to Audible Warning Notify Surveillance Center Send Email and Trigger Alarm Output Please refer to Chapter Setting Alarm Response Actions 4 When the Trigger Alarm Output is selected you can also select the alarm output to be triggered from t...

Page 130: ...guration interface Menu Camera OSD 2 Select the camera to configure OSD settings 3 Edit the Camera Name in the text field 4 Configure the Display Name Display Date and Display Week by clicking the checkbox 5 Select the Date Format Time Format and Display Mode Figure 10 1 OSD Configuration Interface 6 You can use the mouse to click and drag the text frame on the preview window to adjust the OSD pos...

Page 131: ...rivacy mask 3 Click the checkbox of Enable Privacy Mask to enable this feature Figure 10 2 Privacy Mask Settings Interface 4 Use the mouse to draw a zone on the window The zones will be marked with different frame colors Note Up to 4 privacy masks zones can be configured and the size of each area can be adjusted 5 The configured privacy mask zones on the window can be cleared by clicking the corre...

Page 132: ... Video Parameters Steps 1 Enter the Image Settings interface Menu Camera Image Figure 10 4 Image Settings Interface 2 Select the camera to set image parameters 3 You can click on the arrow to change the value of each parameter 4 Click the Apply button to save the settings ...

Page 133: ...nter the Device Information menu to view the device name model serial No firmware version and encode version as shown in Figure 11 1 Figure 11 1 Device Information Interface 11 1 2Viewing Camera Information Steps 1 Enter the System Information interface Menu Maintenance System Info 2 Click the Camera tab to enter the Camera Information menu to view the status of each camera as shown below Figure 1...

Page 134: ...Information Interface 11 1 4Viewing Alarm Information Steps 1 Enter the System Information interface Menu Maintenance System Info 2 Click the Alarm tab to enter the Alarm Information menu to view the alarm information 11 1 5Viewing Network Information Steps 1 Enter the System Information interface Menu Maintenance System Info 2 Click the Network tab to enter the Network Information menu to view th...

Page 135: ... 1 6Viewing HDD Information Steps 1 Enter the System Information interface Menu Maintenance System Info 2 Click the HDD tab to enter the HDD Information menu to view the HDD status free space property etc as shown below Figure 11 5 HDD Information Interface ...

Page 136: ...e Steps 1 Enter the Log Search interface Menu Maintenance Log Information Figure 11 6 Log Search Interface 2 Set the log search conditions to refine your search including the Start Time End Time Major Type and Minor Type 3 Click the Search button to start search log files 4 The matched log files will be displayed on the list shown below Figure 11 7 Log Search Results Note Up to 2000 log files can ...

Page 137: ...gure 11 9 Export Log Files 7 Select the backup device from the dropdown list of Device Name 8 Click the Export to export the log files to the selected backup device You can click the New Folder button to create new folder in the backup device or click the Format button to format the backup device before log export Note Please connect the backup device to NVR before operating log export The log fil...

Page 138: ...der User Manual 137 Menu Maintenance Log Information Log Export 2 Click the Log Export tab Figure 11 10 Log Export Interface 3 You can check the checkbox of the HDD 4 Click the Export button to export all the log files stored in the HDD ...

Page 139: ...r deleting the content and copy the setting to other devices by importing the excel file to it Steps 1 Enter the camera management interface Menu Camera IP Camera Import Export 2 Click the IP Camera Import Export tab the content of detected plugged external device appears 3 Click the Export button to export configuration files to the selected local backup device 4 To import a configuration file se...

Page 140: ...me parameters Steps 1 Enter the Import Export Configuration File interface Menu Maintenance Import Export Figure 11 11 Import Export Config File 2 Click the Export button to export configuration files to the selected local backup device 3 To import a configuration file select the file from the selected backup device and click the Import button After the import process is completed you must reboot ...

Page 141: ...ect your NVR with a local backup device where the update firmware file is located 2 Enter the Upgrade interface Menu Maintenance Upgrade 3 Click the Local Upgrade tab to enter the local upgrade menu as shown below Figure 11 12 Local Upgrade Interface 4 Select the update file from the backup device 5 Click the Upgrade button to start upgrading 6 After the upgrading is complete reboot the NVR to act...

Page 142: ...efer to the user manual of the FTP server to set the FTP server on your PC and put the firmware file into the directory as required Steps 1 Enter the Upgrade interface Menu Maintenance Upgrade 2 Click the FTP tab to enter the local upgrade interface as shown in Figure 11 13 Figure 11 13 FTP Upgrade Interface 3 Enter the FTP Server Address in the text field 4 Click the Upgrade button to start upgra...

Page 143: ... Menu Maintenance Default Figure 11 14 Restore Factory Default 2 Click the OK button to restore the default settings Note Except the network parameters including IP address subnet mask gateway MTU NIC working mode default route and server port all other parameters of the device will be restored to factory default settings ...

Page 144: ...al port parameters must be the same as the NVR s when connecting with the PC serial port Transparent Channel Connect a serial device directly to the NVR The serial device will be controlled remotely by the PC through the network and the protocol of the serial device Steps 1 Enter the RS 232 Settings interface Menu Configuration RS 232 Figure 12 1 RS 232 Settings Interface 2 Configure RS 232 parame...

Page 145: ...re the following settings Language The default language used is English Resolution Select the resolution for the video output which must be the same with the resolution of the monitor screen Time Zone Select the time zone Date Format Select the date format System Date Select the system date System Time Select the system time Mouse Pointer Speed Set the speed of mouse pointer 4 levels are configura...

Page 146: ...ps 1 Enter the General Settings interface Menu Configuration General 2 Choose DST Settings tab Figure 12 3 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item Or you can manually check the Enable DST checkbox and then you choose the date of the DST period ...

Page 147: ...it the name of NVR Device No Edit the serial number of NVR The Device No can be set in the range of 1 255 and the default No is 255 The number is used for the remote and keyboard control Auto Logout Set timeout time for menu inactivity E g when the timeout time is set to 5 Minutes then the system will exit from the current operation menu to live view screen after 5 minutes of menu inactivity Menu ...

Page 148: ...nd User s MAC Address Level Set the user level to Operator or Guest Different user levels have different operating permission Operator The Operator user level has permission of Two way Audio in Remote Configuration and all operating permission in Camera Configuration by default Guest The Guest user has no permission of Two way Audio in Remote Configuration and only has the local remote playback in...

Page 149: ...rebooting the NVR Remote Configuration Remote Log Search Remotely viewing logs that are saved on the NVR Remote Parameters Settings Remotely configuring parameters restoring factory default parameters and importing exporting configuration files Remote Camera Management Remote adding deleting and editing of the IP cameras Remote Serial Port Control Configuring settings for RS 232 and RS 485 ports R...

Page 150: ... Locally exporting recorded files of the selected camera s 7 Click the OK button to save the settings and exit interface Note Only the admin user account has the permission of restoring factory default parameters 12 5 2Deleting a User Steps 1 Enter the User Management interface Menu Configuration User 2 Select the user to be deleted from the list as shown in Figure 12 9 Figure 12 9 User List 3 Cli...

Page 151: ...el and MAC address Check the checkbox of Change Password if you want to change the password and input the new one in the text field of Password and Confirm Admin You are only allowed to edit password and MAC address Check the checkbox of Change Password if you want to change the password and the input the correct old password and the new one in the text field of Password and Confirm 5 Click the OK...

Page 152: ...User Manual of Network Video Recorder User Manual 151 Appendix ...

Page 153: ...amic DNS is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to change in real time ad hoc the active DNS configuration of its configured hostnames addresses or other information stored in DNS Hybrid DVR A hybrid DVR is a combination of a DVR and NVR NTP Acro...

Page 154: ...udible warning sound Di Di Di DiDi after a new bought NVR starts up Possible Reasons a No HDD is installed in the device b The installed HDD has not been initialized c The installed HDD is not compatible with the NVR or is broken down Steps 1 Verify at least one HDD is installed in the NVR 1 If not please install the compatible HDD Note Please refer to the Quick Operation Guide for the HDD install...

Page 155: ...s online and offline and the status of it displays as Disconnected Possible Reasons a The IP camera and the NVR versions are not compatible b Unstable power supply of IP camera c Unstable network between IP camera and NVR d Limited flow by the switch connected with IP camera and NVR Steps 1 Verify the IP camera and the NVR versions are compatible 1 Enter the IP camera Management interface Menu Cam...

Page 156: ...e selected window has no image output 3 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from our company to do the further process Live view stuck when video output locally Possible Reasons a Poor network between NVR and IP camera and there exists packet loss during the transmission b The frame rate has not reached the real time...

Page 157: ... Note Simultaneously press Ctrl and C to exit the ping command 3 Verify the hardware of the PC is good enough Simultaneously press Ctrl Alt and Delete to enter the windows task management interface as shown in the following figure Windows task management interface Select the Performance tab check the status of the CPU and Memory If the resource is not enough please end some unnecessary processes 4...

Page 158: ...1 Verify the network between NVR and IP camera is connected 1 When image is stuck connect the RS 232 ports on PC and the rear panel of NVR with the RS 232 cable 2 Open the Super Terminal and execute the command of ping 192 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists packet loss Note Simultaneously press the Ctrl and C to exit the ping comman...

Page 159: ...ormal Select Menu HDD General to view the HDD status and verify the HDD is detected and can be read and written normally 4 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from our company to do the further process ...

Page 160: ...User Manual of Network Video Recorder User Manual 159 For further information including datasheets FAQ and technical support please visit www hills com au videosecurity ...

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