Hawking HW9ACM, User Manual

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before, try to do that again, and check if you can
get connected to Internet with your computer
directly attached to the device provided by your
Internet service provider.
d. Check PPPoE user ID and password again.
e. Call your Internet service provide and check if
there’s something wrong with their service.
f.
If you just can’t connect to one or more website,
but you can still use other internet services, please
check URL/Keyword filter.
g. Try to reset the HW9ACM and try again later.
h. Reset the device provided by your Internet service
provider too.
i. Try to use IP address instead of hostname. If you
can use IP address to communicate with a remote
server, but can’t use hostname, please check DNS
setting.
I can’t locate my
HW9ACM by my wireless
client
a.
‘Broadcast ESSID’ set to off?
b. Are you too far from your HW9ACM? Try to get
closer.
c. Please remember that you have to input ESSID on
your wireless client manually, if ESSID broadcast
is disabled.
File download is very
slow or breaks frequently
a. Are you using QoS function? Try to disable it and
try again.
b. Internet is slow sometimes, being patient.
c. Try to reset the HW9ACM and see if it’s better
after that.
d. Try to know what computers do on your local
network. If someone’s transferring big files, other
people will think Internet is really slow.
e. If this never happens before, call you Internet
service provider to know if there is something
wrong with their network.
I can’t log onto web
a.
Make sure you’re connecting to the correct IP