Malfunctions and solutions
The cPP2 performs various internal test routines to ensure proper and safe operation. In
order to take appropriate measures in the event of a fault and to restore operation, you
must first establish beyond doubt what type of fault is present.
DANGER!
Inside the charging pole,
life-threatening voltages
occur!
Opening
the charging pole and subsequent work on the charging pole
may
only
be carried out
by qualified personnel
.
The following faults can occur:
Malfunction
Possible cause
Suggested solution
The LEDs have
no function.
No mains voltage is
applied to the cPP2.
The external power supply of the cPP2 is
interrupted: Check the pre-switched circuit
breakers in the supply line.
An internal control fuse has tripped:
Check internal circuit breakers and switch
them on again via the toggle lever if
necessary.
Error of the internal 12V
DC power supply unit
Check internal 12V operating voltage or
contact support if necessary.
Vehicle is not
detected (LED
remains on
"green")
The charging cable is
not correctly connected
to the vehicle or the
charging pole.
Remove the charging plug from the vehicle
and plug it in again: make sure that the
plug is correctly seated in the vehicle
socket.
Check the vehicle charging socket as well
as that of the charging pole (if present) for
possible interfering objects or dirt.
The LEDs flash
"red".
The cPP2 detects a
malfunction e.g.: internal
DC fault current
detection has triggered,
internal MID energy
meter not detected.
Disconnect the vehicle and then briefly
disconnect the charging pole from the
mains to restart it.
If an internal energy meter (MID meter) is
installed, check its function. Check the
voltage of the AC supply line.
Installation and operating manual
cPP2
charging pole
Version: 1.0.2
30