Halyard COOLIEF, Instructions For Use Manual

Page: 7 / 100

7
Troubleshooting
The following table is provided to assist the user in diagnosing potential
problems.
PROBLEM TROUBLESHOOTING
No temperature
measurement
OR
Inaccurate, erratic or
sluggish temperature
reading
Ensure all connections are made:
• COOLIEF* Probe(s) to COOLIEF* Cooled RF
Connector Cable
• Cooled RF Connector Cable to the RF
Generator
• RF Generator to power outlet
Check for an error message on the RF
Generator
Visually inspect the Probe or Cable for
damage. Ensure that devices are dry and
at room temperature. If problem persists,
discontinue use.
Water does not flow
through the COOLIEF*
Probe and Tube Kit
• Stop the procedure immediately.
• Check the luer lock connections to ensure
the Tube Kit is connected to the Probe.
• Check the Pump to ensure the lid is
not open.
• Check RF Generator for any error
messages.
Probe Connector does
not fit in Probe Plug-in
• Check that the connector’s keys are lined
up in the proper orientation.
• Ensure that the Connectors are clean and
unobstructed.
Damage to Insulation
on COOLIEF* Probe
or FDI
Do not use. Discard immediately.
Water is not circulating
through tubing during
pre-cooling, ON and
post-cooling states
• Ensure the COOLIEF* Tube Kit is correctly
connected to the COOLIEF* Probe.
• Ensure the Tube Kit has been correctly
placed in the pumphead.
• Ensure the burette reservoir has been
filled.
• Visually inspect the Tube Kit tubing and
joints for leaks and occlusions.
• Ensure that the float ball in the burette is
floating and not occluding the outflow of
water from the burette.
• Ensure the pump tubing (thick-walled
tubing that is coming directly out of the
bottom port of the burette) is placed in
the pumphead.
Water is not dripping
into the burette
Check to see if water is running down the wall
of the burette.
Float is stuck on
bottom port of the
burette
Close the pumphead lid. Gently shake the
burette to try and loosen the ball from the
bottom of the burette.
The lid of the burette
cannot be removed
Inject sterile water through the port of the lid,
rather than removing the lid.
COOLIEF* Tube Kit
breaks, is leaking or is
occluded
Immediately discard the Tube Kit.
Customer Service and Product Return Information
If you have any problems with or questions about HALYARD* Equipment, contact
our technical support personnel.
Halyard Health
5405 Windward Parkway
Alpharetta, GA 30004 USA
E-mail: PMPorders@hyh.com
1-844-425-9273 (1-844-HALYARD)
Notes
For further detail on the creation of RF lesions in nervous tissue utilizing the
Cooled RF Probe, please contact Customer Service and request to speak with a
clinical specialist.
In order to return products under limited warranty you must have a return
authorization number before shipping the products back to Halyard Health.
Limited Warranty
Halyard Health warrants that these products are free from defects in original
workmanship and materials. If these products prove to be defective in original
workmanship or original materials, Halyard Health, in its absolute and sole
discretion, will replace or repair any such product, less charges for transportation
and labor costs incidental to inspection, removal or restocking of product.
This limited warranty applies only to original factory delivered products that
have been used for their normal and intended uses. Halyard Health’s limited
warranty shall NOT apply to Halyard Health’s products which have been
repaired, altered or modified in any way and shall NOT apply to Halyard Health’s
products which have been improperly stored or improperly installed, operated
or maintained contrary to Halyard Health’s Instructions. The warranty period for
HALYARD* RF Probes and RF Generator Connector Cables is 90 days from the date
of purchase, unless otherwise stated.
Disclaimer and Exclusion of Other Warranties
There are no warranties of any kind, which extend beyond the description of
the warranties as previously mentioned. Halyard Health disclaims and excludes
all warranties, whether express or implied, of merchantability or fitness for a
particular use or purpose.
Limitation of Liability for Damages
In any claim or lawsuit for damages arising from alleged breach of warranty,
breach of contract, negligence, product liability or any other legal or equitable
theory, the buyer specifically agrees that Halyard Health shall not be liable for
damages for loss of profits or claims of buyer’s customers for any such damages.
Halyard Health’s sole liability for damages shall be limited to the cost to buyer of
the specified goods sold by Halyard Health to buyer which give rise to the claim
for liability.
The buyer’s use of this product shall be deemed acceptance of the terms and
conditions of these limited warranties, exclusions, disclaimers and limitations of
liability for money damages.