July, 2013
67
Proprietary and Confidential
Appendix B:
System Monitoring
In This Section
Status
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67
Information
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67
Diagnostics
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67
Technician
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70
Status
This page allows you to check the general status of your modem.
The message you expect to be displayed is
Your modem is working properly!
In case of malfunction, you may encounter other messages displayed. Refer to the
Error Messages section for solution.
Information
If you encounter a non-optimal service condition that requires a call to your service
provider's technical support center, the technician most probably will ask you to read
out what this page says in the following sections:
CPE Status
CPE Identification
Statistics
Diagnostics
Installation Log
The CPE Diagnostics page provides access to the installation log. If your installation
process does not result in a "Your modem is working properly!" message in the CPE
Status page, and you call your service provider's technical support center, the
technician most probably will ask you to read out what this log says.
