76
TS4000H
7.0 Troubleshooting
CAUTION:
Component repair must be undertaken either by General Monitors’ personnel, or
by authorized service engineers. SMT PCB repair shall only be performed at a General
Monitors facility. Failure to comply with these requirements voids the product warranty.
NOTE:
Shutdown or disconnect all TS4000H external alarm wiring prior to conducting checks
that may cause the unit to enter an alarm condition.
7.1 Fault Codes and Remedies
The TS4000H has self-diagnostics incorporated into the microprocessor’s program. If a fault is
detected, the output signal drops to 0 mA, the Fault relay de-energizes, and a Fault Code is
displayed. Table 35 lists the ten fault conditions monitored by the TS4000H, along with
suggestions for resolving these faults. If repeated attempts to resolve the faults are
unsuccessful, return the TS4000H to the factory or authorized service center for repair.
Table 35: Fault Codes
Fault
Code
Fault Type
Description
Action
F0
**
IM Communication
(1) IM does not communicate
(2) IM microprocessor has
Flash Data, Flash Code, or
RAM error
Verify that the BU and IM
are properly wired
F1
**
No Sensor
(1) No sensor is plugged into
the IM
(2) Non-functional Oxygen
sensor plugged into IM
Ensure that there is a
sensor plugged into the IM
Verify Oxygen sensor
functionality and replace if
necessary
F2
**
Calibration
Timeout
IM fails to complete
calibration within ten minutes
Remove gas, if present,
and recalibrate
If successive calibration
attempts fail, verify
calibration gas
If calibration gas verified,
replace sensor and
recalibrate
F3
**
Base Unit ROM
BU microprocessor controller
has a ROM error
Return the BU to the
factory or authorized
service center for repair
F4
**
Sensor Rate of
Change
Sensor reading has a high
rate of change (is not stable)
Wait until the sensor
reading stabilizes
Replace electrochemical
cell if fault persists
F5
**
Sensor Failure
(1) Sensor failure
(2) New un-calibrated sensor
plugged into the IM
(3) Sensor range error
Recalibrate the sensor.
Replace sensor if fault
persists