18
49-85248
Before you
call for service
Problem
Possible Cause
Burners Do Not
Light Or Spark
Randomly
Electrical plug is not plugged into a live power outlet.
Gas supply not turned on.
Burner parts not replaced correctly.
Holes in the simmer rings or slits in the burner rings are clogged.
Clogged orifice, or wet burners or electrodes.
A fuse in your home may be blown or circuit breaker tripped.
Burners Have
Yellow Or Yellow-
Tipped
Flames
Burner parts not replaced correctly.
A. Yellow flames:
Call
for service.
B. Yellow tips on outer
cones:
Normal for
propane (LP) gas.
C. Soft blue flames:
Normal for natural gas.
If burner flames look like (A), call for service. Normal burner flames should look
like (B) or (C), depending on the type of gas.
Burner Flames
Very
Large Or Yellow
The rangetop may be connected to the wrong fuel type. Contact the person who
installed your rangetop or made the conversion.
Burner Control
Knob Will Not Turn
When the knob is at the OFF position, it must be pushed in before it can be turned,
and it can only be turned in a counterclockwise direction. When the knob is at any
other position, it can be turned in either direction without being pushed inwards.
Burner Flames
contain Flickers of
Orange
Airborne dust; cool-mist humidifier; debris on or inside burner.
Troubleshooting Tips
Professional Rangetops
