GE H48671KK, Service Manual

Page: 284 / 432

GE H
EALTHCARE
RAFT V
OLUSON
E8 / V
OLUSON
E6
D
IRECTION
KTD102576, R
EVISION
7 DRAFT (A
UGUST
23, 2012) S
ERVICE
M
ANUAL
7-12 Section 7-5 - Remote Access to Service Platform
Section 7-5
Remote Access to Service Platform
7-5-1 General
This offers GE technicians the possibility to view the entire customer´s desktop and operation system.
Using VCO (Virtual Console Observation) a service technician or the OnLine Center can access and
modify all PC settings and programs or run diagnostics on the customer´s ultrasound scanner.
Remote access to the Voluson® E8 / Voluson® E6 scanner requires permission and customer input
before a GE service technician or OLC can access the customer’s ultrasound scanner remotely.
“Disruptive Mode” can be selected by the customer directly on the Voluson E8 / Voluson E6 ultrasound
system (see:
Section 7-5-2 on page 7-12 ), or remotely by the service technician or OLC.
7-5-2 How the Customer enables/disables Disruptive Mode and VCO
1.) If not already in read mode,
FREEZE
the image.
2.) Move the cursor to the GE icon and press the right trackball key (= right-click).
3.) Select Connect Clinical Lifeline (see: Figure 7-14 below).
This activates “Disruptive Mode” and “VCO” for the application OLC to quickly assist the customer.
NOTE: Visual information about the network status is shown in the status area on the bottom of the screen.
4.) If you select Cancel , “Disruptive Mode” and “VCO” is turned OFF.
NOTICE
!! NOTICE:
Remote access is
ONLY possible if the service platform is properly configured
(either by the user
or a GE technician at site). Operation see: Section 7-5-4 "CSD: Configuration" on page 7-15 .
Figure 7-14 Connect Clinical Lifeline
NOTICE
!! NOTICE:
The ACTIVATE SERVICE button in in the Service Tools page (see: Figure 7-12 on page 7-11 ) also
activates/deactivates “Disruptive Mode” and “VCO”.
Gray
=
Idle State
Remote access is inactive.
Green
=
Active State
Disruptive Mode and Virtual Console Observation (VCO) is enabled, but there are no
active incoming connections.
Red
=
Disrupted State
Remote Access is active. All processes [UL_VNC and UL_CSD] are active.
In this state the Voluson E8 / Voluson E6 system should NOT be used clinically.
GE icon
Connect Clinical Lifeline
(enable)
Cancel
(disable)