GBC SureBind System One, Instruction Manual

Page: 7 / 34

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7
Troubleshooting Guide
SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION
Rivets stand out too far from the
receiving strip.
The receiving strip is not placed
properly on the Locating Pin.
Debind to take the document apart. Rebind the
document being careful to place the small hole in
the receiving strip on the Locating Pin.
Rivets are too small; document
comes apart easily.
The Bind Edge Guide may be
misaligned.
Check the position of the Bind Edge Guide. It
may need to be readjusted to ensure that the
document’s holes line up with the receiving strip.
The best way to check the machine, is to bind
without paper. If the bind is good, no service call
is necessary.
Call your local Service Representative if you are
unable to locate the cause of the problem.
Partially cut pins. The wrong strip is being used—pins
are too short for the document
thickness.
Remember this model is only designed to bind
up to 25mm (1″).
Burns on receiving strip. Temperature set too high; knife blade
out of adjustment.
Call your local Service Representative.
No power Incorrect electrical connection. Check the rear power plug and the wall socket to
be sure that all connections are tight.
Call your local Service Representative if you are
unable to locate the cause of the problem.
Paper is difficult to remove from the
punch.
Punching too much paper. Try punching less paper at one time. It is
recommended that you punch only 25 sheets
of 80g/m
2
(20lb bond) paper or four (4) sheets
of composition covers at one time. Punching
more than the recommended amount may
damage the punch.
Punched holes are torn or paper is
buckled around the holes.
Coated Paper: too many sheets Try punching less coated paper at one time.
80g/m
2
(20lb Bond) Paper: worn punch
housing.
If this problem occurs when you punch 25 sheets
of 80g/m
2
(20lb bond) paper, you should contact
your local Service Technician.
Punched holes not equally spaced
from edge.
Obstruction in punch. Check punch area for jams (i.e. strip caught in
punch, pin caught, etc.). Run a receiving strip
along the inside of the punch area to loosen any
trapped material.
Punched paper hangs from top or
bottom of document.
Punch misalignment. Adjust Punch Edge Guide by moving it to the left
or the right. Check punch alignment by folding
paper in half and making sure holes line up and
corners are square.
Debris Tray will not pull out. Debris Tray is too full. Push tray in and out until it pulls out freely. Empty
the Debris Tray more often.
Covers are ripped when using the
Debinder Tool.
Incorrect use of the Debinder Tool. Make sure you use a twisting motion when
cutting each rivet.
Make sure you insert the blade between the
strip and cover.
Dull Debinder Tool blade. Change the razor blade in your Debinder Tool.