Gateway M-6873h, Reference Manual

Page: 123 / 348

www.gateway.com
115
•
If the notebook will not turn on, try turning it on with
the notebook plugged in and the battery removed, then
try turning the notebook on with the notebook
unplugged and the battery installed.
•
If a peripheral device (such as a keyboard or mouse) does
not work, make sure that all connections are secure.
•
Make sure that your hard drive is not full.
•
If an error message appears on the screen, write down
the exact message. The message may help Gateway
Customer Care in diagnosing and fixing the problem.
•
If you added or removed peripheral devices, review the
installation procedures you performed and make sure
that you followed each instruction.
•
If an error occurs in a program, see the program’s
printed documentation or the online help.
Troubleshooting
Troubleshooting topics are listed in alphabetical order.
Audio
Audio troubleshooting is covered under “Sound” on page 137 .
Battery
Battery troubleshooting is covered under “Power” on
page 135 .
CD drives
CD drive troubleshooting is covered under “DVD drives” on
page 117 .
Diskette drive (external)
The diskette drive is not recognized
•
Shut down and restart your notebook.
•
Disconnect the USB cable, then reconnect it.