162
Chapter 9: Troubleshooting
www.gateway.com
Diskette drive
The diskette drive is not recognized
■
Shut down and restart your computer.
■
Open the computer case and make sure that the cables are connected
correctly to the diskette drive and the system board. The red-striped edge
of the data ribbon cable indicates Pin 1 and corresponds with Pin 1 on the
diskette drive (typically on the side farthest from the power supply
connection). If necessary, reverse one end of the cable, so the red-striped
edge of the data ribbon cable faces Pin 1 on the diskette drive. Make sure
that the pins are not bent or misaligned. For more information, see
“Adding or replacing a CD, DVD, or diskette drive” on page 105
or
“Adding
or replacing a CD, DVD, or diskette drive” on page 128
.
You cannot save a file to diskette or you see the message “disk is full
or write-protected”
■
Make sure that the write-protection tab on the upper-right corner of the
diskette is down (unprotected).
■
The diskette may be full. Delete unnecessary files on the diskette and try
again.
■
Not all diskettes are IBM-compatible. Make sure that the diskette you are
using is IBM-compatible.
■
Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
■
Run Error-checking on the diskette. For more information, see
“Checking
the hard drive for errors” on page 68.
If errors are detected and corrected,
try using the diskette again.
You see a “Access Denied” or “Write protect” error message
■
Move the write-protection tab in the upper-right corner of the diskette
down (unprotected).
■
The diskette may be full. Delete unnecessary files on the diskette and try
again.
■
Not all diskettes are IBM-compatible. Make sure that the diskette you are
using is IBM-compatible.
■
Try a different diskette. Occasionally diskettes are flawed and cannot be
read by the diskette drive.
Summary of Contents for E-4100
Page 1: ...Your Gateway Computer Customizing Troubleshooting E 4100 user s guide...
Page 2: ......
Page 26: ...20 Chapter 1 Checking Out Your Gateway E 4100 Computer www gateway com...
Page 44: ...38 Chapter 3 Getting Help www gateway com...
Page 63: ...57 Creating CDs and DVDs www gateway com The screen you use to add files opens...
Page 92: ...86 Chapter 5 Maintaining Your Computer www gateway com...
Page 102: ...96 Chapter 6 Restoring Software www gateway com...
Page 108: ...102 Chapter 7 Upgrading Your Computer www gateway com 6 Push in on the cover release handle...
Page 109: ...103 Gateway Mid Tower Case www gateway com 7 Pull the side panel away from the case...
Page 132: ...126 Chapter 7 Upgrading Your Computer www gateway com 9 Lift the side panel away from the case...
Page 136: ...130 Chapter 7 Upgrading Your Computer www gateway com 6 Unlock the release lever...
Page 190: ...184 Chapter 9 Troubleshooting www gateway com...
Page 208: ...202 Appendix B Safety Regulatory and Legal Information www gateway com...
Page 217: ......