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Note:
The manufacturer will not be liable for any damage to the appliance caused by exces-
sive build-up of scale. If you wish to send the appliance to the Customer Care Center
for examination, please do not add any attachments or accessories (e.g. portafilter
and drip tray).
SOLVING PROBLEMS
Problem
Possible Reason
The Solution
The coffee does not flow
from the group head.
Machine is not live, not
turned on, or did not reach
operating temperature.
Ensure the machine is plugged in and the POWER button
is illuminated continuously (not flashing). Allow time
for the machine to reach operating temperature. The
POWER button will stop flashing, when the machine is
ready-to-use.
The water tank is empty.
Fill a sufficient amount of water into the water tank.
Avoid emptying the water tank below the 250ml MIN
marking.
The control dial is not turned
to the left coffee position.
Turn the control dial left to the stop.
The coffee powder is too
fine.
Use coffee powder suited for espresso machines. See:
>Tips for Best Results<.
Too much coffee powder
and/or the coffee powder is
tamped too firmly.
To press the coffee powder into the filter basket, apply a
pressure of 15-20kg via the provided tamper. See: >Tips
for Best Results< and >Trimming the Dose<.
The filter basket is clogged.
Clean the filter basket. You may open clogged holes in the
filter mesh via a needle or fine pin. See: >Care and Clea-
ning<.
The water tank is not
inserted correctly.
Push the water tank down at the back of the appliance
until the outer sides of the water tank lie in straight line
with the housing of the appliance.
