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Fujitsu PRIMEQUEST 1000 Series, User Manual

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SVmco User Guide

227

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Summary of Contents for PRIMEQUEST 1000 Series

Page 1: ...PRIMEQUEST 1000 Series ServerView Mission Critical Option Version 1 2 User Manual September 2011 Edition ...

Page 2: ...luding rights of translation reproduction by printing copying or similar methods in part or in whole are reserved Offenders will be liable for damages All rights including rights created by patent grant or registration of a utility model or design are reserved Delivery subject to availability Right of technical modification reserved ...

Page 3: ...ce Abbreviations This manual uses the following product name abbreviations Formal product name Abbreviation PRIMEQUEST 1400S 1400E 1400L 1800E 1800L PRIMEQUEST1000 PRIMEQUEST 1400S2 1400E2 1400L2 1800E2 1800L2 PRIMEQUEST1000x２ ...

Page 4: ... from a partition 25 2 1 7 Configuring SNMP to use duplicate disks 30 2 1 8 Installing a SVmco update 34 2 1 9 Uninstalling SVmco 36 2 2 Configuring SVmco Windows Server 2008 37 2 2 1 Configuring the PSA to MMB communication LAN 42 2 2 2 Confirming management LAN settings 46 2 2 3 Installing the PSHED Plugin driver 47 2 2 4 Configuring the Windows Firewall 49 2 2 5 Setting the management LAN IP ad...

Page 5: ...eplacement procedure for hard disk failures not causing non responsiveness 142 ４ ２ ４ Replacement procedure for hard disk failures causing non responsiveness 146 ４ ３ Replacing Hard Disks in a Hardware RAID Configuration 149 ４ ３ １ Hot replacement of a faulty hard disk 150 ４ ３ ２ Hard disk preventive replacement 151 ４ ３ ３ Hard Disk Replacement at Multiple Deadlock Occurrence 155 ５ PCI Card Hot Mainten...

Page 6: ...tion 217 ６ ２ ３ Installing SVmco 219 ６ ２ ４ Automatic configuration during SVmco installation 221 ６ ２ ５ Settings after SVmco installation 222 ７ Messages 224 ７ １ SVmco Messages 225 ７ ２ SVagent Messages 305 ７ ２ １ S M A R T messages 306 ７ ２ ２ RAS Support Service messages 307 ７ ２ ３ SVAgents external storage hard disk cabinet unit related messages 310 ７ ２ ４ LAN related messages Linux 316 ７ ２ ５ Fibre Chan...

Page 7: ...SVmco User Guide 7 ７ ２ １８ GLS messages Windows 816 ７ ２ １９ ServerView RAID related messages Windows 818 ７ ２ ２０ STOP ERROR message Windows 896 ...

Page 8: ......

Page 9: ...RAID SV RAID and ServerView Mission Critical Option SVmco is software for monitoring hardware errors on partitions and managing configurations It runs as an application on the operating system on each partition The MMB and ServerView Suite SVS can be operated from the MMB Web UI and SVOM Web UI on a general purpose PC connected to the management LAN No special console is needed All the operations ...

Page 10: ...llect hardware configuration and detect abnormal event in partition ServerView RAID SV RAID To collect hardware configuration and detect abnormal event for disk device and SAS RAID card ServerView Mission Critical Option SVmco To notify event detected by SVagent to MMB and provide PRIMECLUSTER PRIMESOFT linkage function onlu Linux When detect hardware problem the following actions are executed acc...

Page 11: ... partition and send report SVmco s main functions are as follows MMB Management Board linkage function SVmco communicate with MMB and send hardware abnormal information to MMB Then MMB send REMCS Mail report DISK maintenance operation SVmco provides the command for hot plugging of disk drives REMCS REMCS is Fujitsu s remote maintenance service SVmco is positioned as a REMCS agent in the partition ...

Page 12: ...chanism uses a dedicated LAN between SVmco and the MMB to link with the MMB The reports are sent through the MMB Notes For VMware the hardware messages below which are output to the Console OS system logs are monitored The relevant sections of 7 2 SVagent Messages are indicated in parentheses See these sections for details on messages LAN 7 2 4 LAN related messages Linux FC 7 2 5 Fibre Channel mes...

Page 13: ...ing features about the settings Required As needed Setting item Automatic setting 1 Manual setting 2 See Configuring the PSA to MMB communication LAN Automatic setting 2 1 1 Configuring the PSA to MMB communication LAN Confirming management LAN settings Manual setting 2 1 2 Confirming management LAN settings Confirming SELinux function settings Automatic setting 2 1 3 Confirming SELinux function s...

Page 14: ...mco update Not applicable 2 1 8 Installing a SVmco update As needed Uninstalling SVmco 3 Not applicable 2 1 9 Uninstalling SVmco 1 Automatic setting Values are automatically set during SVmco installation You may need to change an automatically set value See the section listed in the table 2 Manual setting Values are not automatically set during SVmco installation Make settings as described in the ...

Page 15: ...e following table lists settings for SVmco operation The installer automatically adds or updates these settings during SVmco installation Settings automatically added changed during SVmco installation Target Action Remarks snmpd conf file Add setting snmptrapd conf file Add setting snmptrapd start option Change snmpd start option Change Dedicated PSA to MMB communication LAN interface Set IP addre...

Page 16: ...rt any detected errors 2 1 1 Configuring the PSA to MMB communication LAN This section describes how to confirm the settings for the PSA to MMB communication LAN Communication between SVmco and the MMB requires an active NIC network interface card connected to the PSA to MMB communication LAN The PSA to MMB communication LAN is usually set with the following values during SVmco installation IP add...

Page 17: ...nges because a disk installed in a partition was moved to another partition Change the IP address setting by using the following procedure If you are changing the setting because of the above reason 1 you need to change the IP addresses of all partitions in the cabinet and the IP address of the PSA to MMB communication LAN on the MMB side to IP addresses in the same subnet Change the IP addresses ...

Page 18: ...ble to Enable the OS must be restarted Confirming the NIC of the PSA to MMB communication LAN Confirm the interface name is assigned to the NIC of the PSA to MMB communication LAN by using the following procedure Operations 1 Execute the ifconfig command to confirm the interface name This command lists the network interfaces recognized by the system Syntax sbin ifconfig a Example of output eth0 et...

Page 19: ...MiB TX bytes 809006934 771 5 MiB eth1 Link encap Ethernet HWaddr 00 0E 0C 21 83 97 inet addr 192 168 0 162 Bcast 10 24 17 255 Mask 255 255 255 0 inet6 addr fe80 20e cff fe21 8397 64 Scope Link UP BROADCAST RUNNING MULTICAST MTU 1500 Metric 1 RX packets 1538726 errors 0 dropped 0 overruns 0 frame 0 TX packets 356 errors 0 dropped 0 overruns 0 carrier 0 collisions 0 txqueuelen 1000 RX bytes 34105119...

Page 20: ...s shown below for each interface displayed in step 1 Then check the results The NIC of the PSA to MMB communication LAN is bus info SEG BUS DEV FUNC number 0000 00 19 00 0 Syntax sbin ethtool i interface name Example of output The execution results for eth0 in the example show the matching NIC for the PSA to MMB communication LAN sbin ethtool i eth0 driver e100 version 3 0 27 k2 NAPI firmware vers...

Page 21: ... MMB communication LAN ifcfg NIC interface name Example ifcfg eth0 Change the IP address by editing the ifcfg file of the interface The following example shows a command for editing the ifcfg file of the NIC interface for the PSA to MMB communication LAN vi etc sysconfig network scripts ifcfg NIC interface name Change the following lines BROADCAST BROADCAST address of PSA to MMB communication LAN ...

Page 22: ... the items that must be changed BROADCAST IPADDR and NETMASK Otherwise PSA MMB communication may be disabled making SVmco functions unavailable Moreover a SVmco update may overwrite the automatically set values 2 Restart the network service to activate the network interface Syntax sbin service network restart 3 Set the PSA to MMB communication LAN IP addresses in the SVmco configuration file File ...

Page 23: ...erations described in 2 1 4 Checking the firewall function opening ports and 2 1 5 Setting the management LAN IP address Note In the PRIMEQUEST environment it is necessary to specify OFF for the STP function of the switch that connects to the management LAN used for communication with the MMB 2 1 3 Confirming SELinux function settings Disable SELinux functions in the PRIMEQUEST 1000x2 series syste...

Page 24: ...irm this Changing settings vi etc selinux config SELINUX disabled Edit this 2 1 4 Checking the firewall function opening ports Open any partition port that is required for operating SVmco but is not open because of firewall settings Configure the management LAN interfaces and PSA to MMB communication LAN interfaces Settings related to the PSA to MMB communication LAN interface are required Usually...

Page 25: ...r details see Using the shell script setmlanfw sh for these settings Management LAN interfaces Open the following ports for use with the management LAN interfaces Perform the operations described in 2 1 8 Setting the management LAN IP address before making the settings Open the ports by executing the shell script setmlanfw sh for these settings Alternatively use the iptables command or another com...

Page 26: ...e sample file Save a copy of the configuration file to retain the original values In the configuration file write PCL only on the first line Then on separate lines write the physical IP addresses of the MMBs MMB 0 MMB 1 belonging to all the cluster nodes defined for PRIMECLUSTER or write the network IP addresses including the physical IP addresses of the aforementioned MMBs Sample configuration fi...

Page 27: ...agement LAN IP address 192 168 0 1 Source IPs for PRIMECLUSTER Service 192 168 0 0 24 192 168 1 5 Press Y to confirm above settings N to cancel all settings Y The setting was completed 3 Execute iptables L n Then confirm that the MMLAN chain exists Execution example iptables L n Chain INPUT policy DROP target prot opt source destination MMLAN all 0 0 0 0 0 0 0 0 0 0 Chain FORWARD policy DROP targe...

Page 28: ... once and set their values again For details on how to delete the settings see 7 Configuration deletion procedure in 3 7 Firewall Setting Command for the Management LAN Interface setmlanfw sh Add the MMLAN setting chain to INPUT and OUTPUT chains At this time take care to prevent interruptions by an existing REJECT setting in an INPUT or OUTPUT chain or by a user definition chain Example REJECT se...

Page 29: ...168 0 1 udp dpt 162 ACCEPT udp 192 168 0 1 192 168 1 5 udp spt 162 4 Add MMLAN to the fifth INPUT chain before the REJECT setting and to the OUTPUT chain For details on the iptables option see the man manual sbin iptables I INPUT 5 j MMLAN sbin iptables A OUTPUT j MMLAN 5 Execute the iptables L command and confirm that the MMLAN chains added to the INPUT and OUTPUT chains are not interrupted by th...

Page 30: ... 168 0 0 24 192 168 0 1 udp dpts 7000 7100 ACCEPT udp 192 168 0 1 192 168 0 0 24 udp spts 7000 7100 ACCEPT udp 192 168 0 0 24 192 168 0 1 udp dpt 162 ACCEPT udp 192 168 0 1 192 168 0 0 24 udp spt 162 ACCEPT udp 192 168 1 5 192 168 0 1 udp dpts 7000 7100 ACCEPT udp 192 168 0 1 192 168 1 5 udp spts 7000 7100 ACCEPT udp 192 168 1 5 192 168 0 1 udp dpt 162 ACCEPT udp 192 168 0 1 192 168 1 5 udp spt 16...

Page 31: ...tax usr sbin srvmagt start 2 Edit the etc fujitsu SVmco usr ipsetup conf file Example of changing the management LAN IP address vi etc fujitsu SVmco usr ipsetup conf Change the following line NETWORK ManagementIP management LAN IP address Syntax NETWORK ManagementIP 192 168 0 1 ...

Page 32: ...ntax sbin service y30SVmco stop sbin service y30SVmco start For details on how to specify any duplication of the management LAN with PRIMECLUSTER GLS see the applicable PRIMECLUSTER manuals To use PRIMECLUSTER linkage configure the firewall for the management LAN interfaces After making those settings follow the procedure in 2 1 4 Checking the firewall function opening ports Then configure the man...

Page 33: ...lines according to the SNMP version used The lines of definitions can be in any order trapsink HOST COMMUNITY PORT SNMPv1 trap setting trap2sink HOST COMMUNITY PORT SNMPv2 trap setting trapsess SNMPCMD_ARGS HOST PORT SNMPv3 trap setting The following describes the settings in detail SNMPv1 SNMPv2 trap setting trapsink HOST COMMUNITY PORT SNMPv1 trap setting trap2sink HOST COMMUNITY PORT SNMPv2 tra...

Page 34: ... specify the string before the trapsink and trap2sink lines trapcommunity STRING Community name setting As an alternative to specifying PORT you can use the general purpose SNMP trap port 162 The following example shows how to send traps with public as the community name The traps are sent to the manager of port 162 with IP address 192 168 0 162 trapsink 192 168 0 162 public 162 SNMPv1 trap settin...

Page 35: ...f file at the trap source contains this value u secName This is the account for SNMPv3 This setting must match that on the manager side l secLevel This option specifies one of the values listed in following table according to the security level of SNMPv3 messages secLevel settings Setting value Authentication Encryption noAuthNoPriv Not set Not set authNoPriv Set Not set ...

Page 36: ...must match that on the manager side The option takes effect only if the security level in the l option includes authentication Otherwise you can omit the option x privProtocol This is the protocol for SNMPv3 message encryption Currently the only supported encryption decryption protocol is DES The option takes effect only if the security level in the l option includes encryption Otherwise you can o...

Page 37: ...hat there is no line feed After setting the trap destination restart snmpd with the following command etc rc d init d snmpd restart How to confirm a trap destination setting To confirm a trap destination setting use the standard net snmp trap that was sent during the snmp restart You can confirm the correct trap setting by checking whether the trap was received Remarks The trap destination must be...

Page 38: ...ination to receive traps snmptrapd outputs the following message to the system log Confirm that the Linux machine received the trap normally Aug 17 12 00 53 pq server snmptrapd 2600 2005 08 17 12 00 53 pq server fujitsu com 192 168 0 162 via 192 168 0 162 TRAP SNMP v1 community public NET SNMP MIB netSnmpAgentOIDs 10 Cold Start Trap 0 Uptime 0 00 00 17 This indicates that there is no line feed 2 1...

Page 39: ... with root privileges Operations 1 Execute the ps command to check whether SVmco is active Syntax ps ax grep mco Example of output If the command displays the processes in opt fujitsu SVmco bin as follows SVmco is running ps ax grep mco 4562 S 0 00 opt fujitsu SVmco bin pm o 70 etc opt SVmco global pmmco conf 4563 S 0 18 opt fujitsu SVmco bin pcx p 4564 S 0 06 opt fujitsu SVmco bin pcxipmi p 4565 ...

Page 40: ...mco Syntax sbin service y30SVmco stop 3 Execute the ps command to check whether snmpd is active Syntax ps ax grep snmpd Example of output If the command displays usr sbin snmpd as follows snmpd startup is in progress ps ax grep snmpd 32611 S 0 04 usr sbin snmpd Lsd Lf dev null p var run snmpd a This indicates that there is no line feed ...

Page 41: ...e hexadecimal value consisting of up to 34 digits However be sure to use a value that is unique in the partitions in the same cabinet Example of changing the oldEngineID value to 0x19760523 vi var net snmp snmpd conf oldEngineID 0x19760523 6 Execute the service command to start snmpd Syntax sbin service snmpd start 7 Move to the opt fujitsu SVmco sh directory to generate another SNMPv3 password fo...

Page 42: ... Start SVmco Syntax sbin service y30SVmco start 2 1 8 Installing a SVmco update This section describes how to install a SVmco update in Red Hat Enterprise Linux The description in this section assumes that the SVmco package file SVmco VER REL tar gz has already been uncompressed in a work directory referred to as WORK_DIR in this document and directory SVmco has already been made Perform these ope...

Page 43: ...SVmco in WORK_DIR cd WORK_DIR SVmco 4 Enter the following command to start installation INSTALL sh 5 Start the SVmco service sbin service y30SVmco start 6 Start the ServerView Agents service srvmagt start Notes of SVmco update When updating SVmco on PRIMECLUSTER system please stop PRIMECLUSTER according to the PRIMECLUSTER Installation and Administration Guide Because PRIMECLUSTER function stops d...

Page 44: ...ut there is no significant effect for SVmco activities sbin ldconfig LIBNAME is not a symbolic link 2 1 9 Uninstalling SVmco This section describes how to uninstall SVmco in Red Hat Enterprise Linux Execute the following commands in the order shown to first stop SVmco services and then uninstall the SVmco package Syntax sbin service y30SVmco stop bin rpm e SVmco ...

Page 45: ...eded Setting item Automatic setting 1 Manual setting 2 See Configuring the PSA to MMB communication LAN Manual setting 2 2 1 Configuring the PSA to MMB communication LAN Confirming management LAN settings Manual setting 2 2 2 Confirming management LAN settings Installing the PSHED Plugin driver Manual setting 2 2 3 Installing the PSHED Plugin driver Configuring the Windows Firewall Manual setting ...

Page 46: ...Vmco 3 Not applicable 2 2 9 Uninstalling SVmco 1 Automatic setting Values are automatically set during SVmco installation You may need to change an automatically set value See the section listed in the table 2 Manual setting Values are not automatically set during SVmco installation Make settings as described in the section referred to in the table 3 To operate the PRIMEQUEST 1000x2 series server ...

Page 47: ...ings during SVmco installation Note Do not change the settings that were automatically added or changed during SVmco installation Otherwise SVmco may not operate normally Settings automatically added changed during SVmco installation Item Description 1 Service settings ServerView Mission Critical Option PRIMEQUEST PEM Command Service PRIMEQUEST Environment Control Service 2 Environment variable se...

Page 48: ...nfigured 5 WMI Windows Management Instrumentation settings SVmco uses WMI to acquire information on PCI Express cards and SCSI devices WMI is installed as standard with Windows These settings include settings on the size of memory and number of internal handles used by WMI to collect this information If the system has many LUNs for devices such as RAIDs it may not have sufficient memory or interna...

Page 49: ...log or application log to Do not overwrite events clear log manually Otherwise after the log reaches the maximum log size no errors are output to the log so SVagent will be unable to detect any errors Do not stop the Windows Print Spooler service The information collection function of the operating system uses WMI to collect configuration information If the Print Spooler service is stopped the fun...

Page 50: ... Note In the following cases you can not use event notification function of SVmco Interface of MMB PSA IP Address in the Network Configuration Network Interface window of the MMB Web UI is Disable The following operation execution of the configuration command of PSA to MMB communication LAN is not performed 1 Execute the PSA to MMB communication LAN setting command SVmco installation folder opt fu...

Page 51: ... address 172 30 0 partition ID 2 24 Example Partition ID of 2 172 30 0 4 24 Communication settings Auto Negotiation off Speed 100 Mbps Duplex full In the following cases change the IP address setting The automatically set IP address is the same as the IP address or subnet used for a production network or management network You are configuring a new partition using a duplicate disk from another par...

Page 52: ...sses of all partitions in the cabinet and the IP address of the PSA to MMB communication LAN on the MMB side to IP addresses in the same subnet Change the IP addresses on the MMB side from the MMB Web UI Notes Do not change the automatically set communication values Otherwise PSA MMB communication may be disabled making SVmco functions unavailable Change PSA to MMB LAN settings only after SVmco in...

Page 53: ...erwise the settings can be overwritten by the automatically set values in a SVmco update 3 Select Internet Protocol TCP IP Then click the Properties button The Internet Protocol TCP IP Properties dialog box appears 4 Set the IP address and subnet mask 5 Set the PSA to MMB communication LAN IP addresses in the SVmco configuration file File storage location SVmco installation folder etc fujitsu SVmc...

Page 54: ...ion LAN through a remote desktop connection you need a console session connection Establish this connection by using the following procedure 1 Select Start Run The Run dialog box appears 2 Enter mstsc v servername ip address console in the Open field Then click the OK button Specify the connected server name or the IP address in servername ip address You cannot specify its virtual IP address in th...

Page 55: ...Hardware Error Architecture functions This driver is not automatically installed Manually install the driver with the batch file plugin_install bat stored in the following folder SVmco installation folder fjpsaplg plugin_install bat Example C Program Files x86 Fujitsu ServerView Suite SVmco fjpsaplg plugin_install bat Remarks The following functions do not work unless the driver is installed Suppr...

Page 56: ...imes PRIMEQUEST PSHED Plugin Driver appears under System Devices in the Device Manager 2 Execute the following PSHED Plugin driver uninstallation batch as many times as the number recorded in step 1 PSHED Plugin driver uninstallation batch storage location SVmco installation folder fjpsaplg plugin_uninstall bat Default C Program Files x86 Fujitsu ServerView Suite SVmco fjpsaplg plugin_uninstall ba...

Page 57: ...tep 1 2 2 4 Configuring the Windows Firewall For operation with the Windows Firewall enabled the following ports must be open to enable them to send and receive data from the MMB SNMP Service uses UDP port 161 to receive data from the MMB svmcommbs exe uses a port to send data to the MMB TCP port 5000 on the MMB side svmcommbs exe uses ICMP as the protocol for the MMB Operations 1 Select Start Adm...

Page 58: ... in the left pane The Inbound Rules list appears in the center pane Windows Firewall window 3 Select and right click SNMP Service UDP In in the Inbound Rules list Then click Properties The two default profiles for SNMP Service UDP In are Domain and Private Public Perform steps 3 to 7 for both profiles ...

Page 59: ...mco User Guide 51 4 The SNMP Service UDP In Properties dialog box appears Click the General tab Then check the Enabled check box in General checked by default General tab in SNMP Service UDP In Properties ...

Page 60: ...SVmco User Guidel 52 5 Click the Scope tab Select Any IP address for Local IP Address Select These IP Addresses in Remote IP Address Then click the Add button Scope tab in SNMP Service UDP In Properties ...

Page 61: ...he IP Address dialog box appears Click Predefined set of computers Select Local subnet from the list Then click the OK button IP Address dialog box 7 Click the OK button to close the SNMP Service UDP In Properties dialog box ...

Page 62: ...ard displays the Program window as indicated at the upper left Select This program path Then click the Browse button Select svmcommbs exe Then click the Next button Remarks svmcommbs exe is in opt SVmco bin in the SVmco installation path The default installation path for SVmco is Program Files fujitsu ServerView Suite SVmco 11 The wizard displays the Protocol and Ports window as indicated at the u...

Page 63: ...Select Specific Ports Then enter 5000 in the text box below it New Outbound Rule Wizard Protocol and Ports 12 The wizard displays the Scope window as indicated at the upper left Select or enter values for the following items Then click the Next button Scope setting items ...

Page 64: ... left Select Allow the connection Then click the Next button 14 The wizard displays the Profile window as indicated at the upper left Check all the Domain Private and Public check boxes Then click the Next button 15 The wizard displays the Name window as indicated at the upper left Enter MCOMMBS in the Name field Then click the Finish button 16 Click New Rule in the right pane of the Windows Firew...

Page 65: ...n the SVmco installation path The default installation path for SVmco is Program Files fujitsu ServerView Suite SVmco 18 The wizard displays the Protocol and Ports window as indicated at the upper left Select ICMPv4 in Protocol type Then click the Next button New Outbound Rule Wizard Protocol and Ports 19 The wizard displays the Scope window as indicated at the upper left Select or enter values fo...

Page 66: ...d at the upper left Select Allow the connection Then click the Next button 21 The wizard displays the Profile window as indicated at the upper left Check all the Domain Private and Public check boxes Then click the Next button 22 The wizard displays the Name window as indicated at the upper left Enter MCOICMP in Name Then click the Finish button 2 2 5 Setting the management LAN IP address Set the ...

Page 67: ...lect ServerView Server Control in the right side of the window 3 Select Action Start from the menu bar to start ServerView Server Control 2 Edit the SVmco installation folder etc fujitsu SVmco usr ipsetup conf file Change the following IP address in an editor or similar application Syntax NETWORK ManagementIP management LAN IP address Example of input NETWORK ManagementIP 192 168 0 1 ...

Page 68: ... procedure Remarks SNMPv3 is not supported in Windows Make settings only as needed Operations management software needs these settings to manage events by partition The trap destination must be running both a trap receiving application and a trap manager to be able to receive standard SNMP Service traps Operations 1 Click Start Administrative Tools Services 2 Double click SNMP Service in the right...

Page 69: ...stination setting use the standard SNMP Service trap sent to restart SNMP Service in the above step 8 You can confirm the correct trap setting by checking whether the trap was received Remarks The operation performed in step 6 on the trap source machine restarts SNMP Service After that operation a Cold Start trap is posted to the trap receiving application at the trap destination Cold Start is a s...

Page 70: ...tem error occurs in the system the following situation results After you select Partition Power Control from the MMB Web UI the window displays Stop Error under System Progress for the relevant partition The operating system acquires a memory dump You can set monitoring with the Watchdog Timer to perform recovery after the system freezes or otherwise becomes unresponsive in the above event Immedia...

Page 71: ...rtition If the measured time exceeds 6000 seconds one hour and 40 minutes specify 0 Watchdog Timer disabled If the specified time is too short for a memory dump the Watchdog Timer times out and triggers a Hard Reset In such cases a memory dump cannot normally be acquired 2 2 8 Installing a SVmco update This section describes the SVmco update installation procedure Remarks Using a fix program of th...

Page 72: ...ticalOption_Win exe has already been saved in a work directory When update SVmco it is necessary to stop and start ServerView Agents If ServerView Agents is not stopped some files can not be replaced Perform this operation with the Administrator authority 1 Open Services of Administrative Tools 2 Select and stop SNMP Service 3 Select and stop ServerView Virtualization Management Agent 4 Select and...

Page 73: ...ation folder Save the necessary files before uninstallation To confirm the SVmco installation folder check the environment variable SVmco_INSTALLPATH Operations 1 Select Control Panel Programs and Features The Programs and Features window appears 2 Select ServerView Mission Critical Option from the list of currently installed programs Then click Remove The Preparing to install window appears Then ...

Page 74: ...uring SVmco VMware The bundled software is stored in ServerView Suite DVD1 Copy the files from ServerView SuiteDVD1 and use them 2 3 1 Installing SVmco This section describes how to install SVmco 1 Start the terminal with root privileges 2 Mount ServerView Suite DVD1 3 Copy the SVmco module to any directory of the PRIMEQUEST 1000x2 series server Then expand the files cp MNT SVSLocalTools Japanese ...

Page 75: ...edure for VMware and 2 2 Configuring SVmco Linux Red Hat Enterprise Linux 5 2 3 2 Settings after SVmco Installation The settings after SVmco installation for VMware partly differ from those for RHEL This section describes only the different parts For details on the parts of the setting procedure that are the same as those for RHEL see the following Settings after SVmco Installation VMware Settings...

Page 76: ... Same as for RHEL5 2 1 6 Setting the destinations of traps from a partition Setting the management LAN IP address Same as for RHEL5 2 1 5 Setting the management LAN IP address Configuring SNMP to use duplicate disks Same as for RHEL5 2 1 7 Configuring SNMP to use duplicate disks Configuring the default gateway 2 3 6 Configuring the default gateway 2 3 3 Configuring the network This section describ...

Page 77: ...ed with suitable character strings according to the environment Network configuration immediately after installation of OS Remark For details on each command used in the settings below use man for confirmation Note Do not set the host name before setting the IP address of vswif0 which exists by default immediately after the installation of the operating system If you do so VMware may change the va...

Page 78: ...he PSA to MMB communication LAN and management LAN esxcfg nics l Name PCI Driver Link Speed Duplex MAC Address MTU Description vmnic0 00 19 00 e1000e Up 100Mbps Half 00 17 42 de 7c 4b 1500 Intel Corporation 82567LF 2 Gigabit Network Connection vmnic1 0d 00 00 igb Up 100Mbps Full 00 17 42 9b dc b4 1500 Intel Corporation 82576 Gigabit Network Connection vmnic2 0d 00 01 igb Down 0Mbps Half 00 17 42 9...

Page 79: ...e the esxcfg vswif command to confirm the status of vswif0 esxcfg vswif l Name Port Group DVPort IP Family IP Address Netmask Broadcast Enabled TYPE vswif0 Service Console IPv4 N A N A N A true NONE This indicates that there is no line feed The above example shows that vswif0 has been set for the Port Group name of Service Console 2 Execute the esxcfg vswitch command to confirm the status of the v...

Page 80: ...ts in vSwitch0 and the physical adapter is vmnic0 3 Disconnect the physical adapter from vSwitch0 and then connect the physical adapter vmnic1 which is used for the management LAN to vSwitch0 Execute the esxcfg vswitch command to disconnect the physical adapter vmnic0 from vSwitch0 esxcfg vswitch U vmnic0 vSwitch0 esxcfg vswitch l Switch Name Num Ports Used Ports Configured Ports MTU Uplinks vSwit...

Page 81: ...h0 esxcfg vswitch L vmnic1 vSwitch0 esxcfg vswitch l Switch Name Num Ports Used Ports Configured Ports MTU Uplinks vSwitch0 64 2 64 1500 vmnic1 PortGroup Name VLAN ID Used Ports Uplinks VM Network 0 0 vmnic1 Service Console 0 1 vmnic1 4 Execute the esxcfg vswif command to assign the IP address 192 168 0 2 to vswif0 esxcfg vswif i 192 168 0 2 n 255 255 255 0 vswif0 esxcfg vswif l ...

Page 82: ...es that there is no line feed Configuring the PSA to MMB communication LAN 7 Execute the esxcfg vswitch command to create a virtual switch vSwitch1 esxcfg vswitch a vSwitch1 esxcfg vswitch l Switch Name Num Ports Used Ports Configured Ports MTU Uplinks vSwitch0 64 2 64 1500 vmnic1 PortGroup Name VLAN ID Used Ports Uplinks VM Network 0 0 vmnic1 Service Console 0 1 vmnic1 vSwitch1 64 2 64 ...

Page 83: ...tich command to connect the physical adapter vmnic0 to the virtual switch esxcfg vswitch L vmnic0 vSwitch1 esxcfg vswitch l Switch Name Num Ports Used Ports Configured Ports MTU Uplinks vSwitch0 64 2 64 1500 vmnic1 PortGroup Name VLAN ID Used Ports Uplinks VM Network 0 0 vmnic1 Service Console 0 1 vmnic1 vSwitch1 64 2 64 1500 vmnic0 ...

Page 84: ...cfg vswitch l Switch Name Num Ports Used Ports Configured Ports MTU Uplinks vSwitch0 64 2 64 1500 vmnic1 PortGroup Name VLAN ID Used Ports Uplinks VM Network 0 0 vmnic1 Service Console 0 1 vmnic1 vSwitch1 64 2 64 1500 vmnic0 PortGroup Name VLAN ID Used Ports Uplinks PSA MMB 0 0 vmnic0 10 Execute the esxcfg vswif command to create a virtual port vswif1 ...

Page 85: ...30 0 5 255 255 255 0 Example with the partition number of 2 and the PSA MMB port group of vswif1 esxcfg vswif a vswif1 i 172 30 0 4 n 255 255 255 0 p PSA MMB esxcfg vswif l Name Port Group DVPort IP Family IP Address Netmask Broadcast Enabled TYPE vswif0 Service Console IPv4 192 168 0 2 255 255 255 0 192 168 0 255 true STATIC vswif1 PSA MMB IPv4 172 30 0 4 255 255 255 0 172 30 0 255 true STATIC Th...

Page 86: ... with the PSA to MMB communication LAN of vmnic0 esxcfg nics vmnic0 s 100 d full 12 Set the PSA to MMB communication LAN IP addresses in the SVmco configuration file File storage location etc fujitsu SVmco usr tommbipsetup conf Setting values Enter the IP addresses set in Step 4 Setting example NETWORK TOMMBIP 172 30 0 4 ...

Page 87: ...etwork configuration after setup 2 3 4 Configuring the firewall This section describes how to configure the firewall for SVmco operation For SVmco the following ports must be open Configuring the firewall for SVmco operation No Port Port number Description 1 snmp port udp snmp or 161 General snmp communication port 3 psa mmb tcp 5000 on MMB MMB PSA port ...

Page 88: ...P 3 esxcfg firewall o 5000 tcp out PSA MMB Confirming firewall settings esxcfg firewall q Opened ports SNMP port 161 udp in PSA MMB port 5000 tcp out 2 3 5 Configuring the default gateway Configure the default gateway when installing the operating system If the default gateway is not configured for some reason make this setting 1 Execute the route command to specify a temporary default gateway rou...

Page 89: ... console and then configure the default gateway from the service console 1 Start VMware vSphere Client 2 Select Home Inventory Inventory and then click the Configuration tab 3 Click DNS and Routing in the Software area in the lower left of the window 4 Click Properties in the upper right of the window displaying the DNS and Routing information VMware vSphere Client ...

Page 90: ...figuration dialog box Note For details on VMware vSphere Client see the manual of VMware 2 3 6 Retrieving VMware SVmco maintenance information 1 When a problem regarding SVmco occurs execute the SVmco troubleshooting information collection command getosvmco and then execute the vm support command getosvmco command opt fujitsu SVmco sh getosvmco file name ...

Page 91: ...ile as required 2 3 7 Notes on VMware SVmco Note the following points on SVmco in VMware SVmco can run only on the console operating system It manages the configuration of devices in the console operating system and detects device problems It cannot run in the guest operating system and must not be installed in the guest operating system It may take time at least five minutes to start SVmco after ...

Page 92: ...ng on the user privileges See the following table 3 1 CLI command list The following table lists the CLI commands for SVmco Commands command No Command name Privileges Remarks Linux Window s VMw are 1 Disk managemen t command root Linux or Administrator Windows privileges required 3 For HDD operation Yes Yes 1 No 2 SVmco investigation data collection root Linux or Administrator Windows privileges ...

Page 93: ...mmand root Linux or Administrator Windows privileges required 3 For PCI Hot Plug No Yes No 5 Firewall setting command for managemen t LAN interface root privileges required For supporting firewall settings for management LAN interface to provide PRIMECLUSTE R linkage Yes No No 6 PSA MMB communicati on LAN setting command Administrator Windows privileges required 3 For setting the PSA MMB communica...

Page 94: ...gement Command diskctrl The diskctrl command lists HDDs stops the disk rotation of an HDD or turns on off the Location LED of an HDD according to the specified option The Location LED indicates where an HDD is mounted Remarks This command supports different options in Linux and Windows The user must have root Linux or Administrator Windows privileges to execute this command In Windows if an operat...

Page 95: ...CStatus 0x0048 SCSI Task Terminated Indicates that the line is not broken To stop disk rotation after a hard disk has been mistakenly inserted first wait about 60 seconds and then stop the disk rotation If you attempt to stop the disk rotation immediately after inserting the disk an error message like that shown below may appear This is because inserting the disk triggered a Hot Plug process in th...

Page 96: ...nized by the operating system e Disk rotation stop instruction This option stops the rotation of the HDD specified in Devicename or iocx slotno Then it turns on the Fault LED i Location display This option causes the Fault LED to blink to indicate the location of the HDD specified in Devicename or the SGPIO controller specified in iocx slotno o Location turn off This option turns off the Fault LED...

Page 97: ...logical device name in the operating system Example dev sda o iocx slotno Specify the IOC number of an SGPIO controller and a disk slot number Example ioc0 1 specifies slot 1 of ioc0 How to specify the target in Windows To operate an HDD specify its logical device name or slot number for an SGPIO controller Before specifying a device confirm that it exists by using the status display l option o di...

Page 98: ...ot statuses opt fujitsu SVmco bin diskctrl l SGPIO controller and slot status Linux Display example Description of status ioc0 0 dev sda Fault LED Off 1 dev sdb Fault LED Off 2 mount Fault LED Off 3 mount Fault LED On Operating normally Rotation stopped ioc1 0 dev sdd Fault LED Identify 1 none 2 none 3 none Displaying location Empty slot Remarks ...

Page 99: ...c0 3 o To turn off the blinking FaultLED indicating the location of the HDD that must be replaced or inserted opt fujitsu SVmco bin diskctrl o ioc0 3 o To turn off the Fault LED after stopping disk rotation opt fujitsu SVmco bin diskctrl c ioc0 3 In Windows The following example shows all the SGPIO controllers in the operating system and a list of their slot statuses diskctrl l SGPIO controller an...

Page 100: ...ED On Operating normally Displaying location Empty slot Rotation stopped Remarks The numbers shown under device scsiportx are slot numbers o To confirm the mounting location of an HDD diskctrl i 1 o To turn off the blinking Fault LED indicating the location diskctrl o 1 4 Output messages The following messages appear for this CLI command In Linux ...

Page 101: ...memory available SVmco W 02158 diskctrl Cannot blinking location LED SVmco W 02159 diskctrl Cannot clear location LED SVmco W 02165 diskctrl Operation not permitted SVmco W 02167 diskctrl Invalid option SVmco W 02169 diskctrl too few or more option SVmco W 02170 diskctrl Cannot stop HDD SVmco W 02171 diskctrl Cannot get device information SCSI SVmco W 02172 diskctrl Cannot get device information R...

Page 102: ... available Meaning A memory shortage occurred Corrective action Check the free space of the system memory Terminate unnecessary programs Then try again SVmco W 02158 diskctrl Cannot blinking location LED Meaning An attempt to blink the LED failed Corrective action Check the hardware environment Execute the command again If the problem persists even after you execute the command again collect the n...

Page 103: ...llect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02165 diskctrl Operation not permitted Meaning The user does not have sufficient privileges to execute the command Corrective action Log in as a superuser and execute the command SVmco W 02167 diskctrl Invalid option Meaning The specified option is invalid Corrective action Confirm that the op...

Page 104: ...on LED Meaning An attempt to blink the LED failed Corrective action Check the hardware environment Execute the command again If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02159 diskctrl Cannot clear location LED Meaning An attempt to turn off the LED failed Corrective acti...

Page 105: ...ivileges to execute the command Corrective action Log in with an ID with Administrator privileges and execute the command SVmco W 02167 diskctrl Invalid option Meaning The specified option is invalid Corrective action Confirm that the options and the disk are correctly specified Then try again SVmco W 02169 diskctrl too few or more option Meaning The number of command options is incorrect Correcti...

Page 106: ...neer SVmco W 02171 diskctrl Cannot get device information SCSI Meaning Device information could not be retrieved from the SCSI device Corrective action Check the hardware environment Execute the command again The following causes are possible The disk is configured only with RAID Disks in a RAID configuration are not controlled by diskctrl SVmco W 02172 diskctrl Cannot get device information Regis...

Page 107: ...re environment Execute the command again If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02174 diskctrl Device not found Meaning The specified device does not exist Corrective action Confirm that the device exists Execute the command again SVmco W 02181 diskctrl Cannot get d...

Page 108: ... from WMI Corrective action Check the hardware environment Execute the command again If the problem persists even after you execute the command again collect the necessary maintenance information contact your sales representative or a field engineer SVmco W 02187 diskctrl internal error Meaning An internal error occurred Corrective action A failure of this command or the system may have occurred C...

Page 109: ...n 3 3 SVmco Start Stop Command y30SVmco The y30SVmco command starts or stops SVmco Remarks This command is available only in Linux The user must have root privileges to execute this command SVmco is a daemon program It starts automatically when the system boots 1 Syntax sbin service y30SVmco start stop status 2 Options start stop status start Starts SVmco ...

Page 110: ...Vmco sbin service y30SVmco start b Example of stopping SVmco sbin service y30SVmco stop c Example of checking the SVmco operating status sbin service y30SVmco status If SVmco is already running the following message appears SVmco is already running If SVmco is stopped the following message appears SVmco is stopped xxxx ...

Page 111: ...nd will be executed normally even if this message appears bin mknod dev watchdog The file exists 3 4 Command for Collecting SVmco Data for Investigation getosvmco The getosvmco command batch writes data for investigation such as the following SVmco failure data to a single compressed file Installation status of application packages Files and modules Configuration files Internal logs Trace files ...

Page 112: ...other than Administrator privileges the end status is undefined 1 Syntax For output_filename specify the full path of the destination file to which to write the compressed data for investigation In Linux opt fujitsu SVmco sh getosvmco output_filename In Windows getosvmco output_filename 2 Options None 3 Usage example In Linux To write data for investigateion to the tmp dump mco_dump file opt fujit...

Page 113: ...s If the SNMP Service security setting is Accept SNMP packets from any hosts you need not execute this command Use this command when you have changed the MMB IP address of the PSA MMB LAN after SVmco installation on a system operating with the SNMP service security setting of Accept SNMP packets from these hosts Also use the command when you have changed the SNMP service security setting from Acce...

Page 114: ...h privileges other than Administrator privileges the end status is undefined 1 Syntax setsnmpsec 2 Options None 3 Usage example setsnmpsec 4 Output messages Normal end SVmco I 04200 Security setting for SNMP Service was completed Abnormal end SVmco E 04201 An error occurred at the time of security setting for SNMP Service 5 Notes After executing this command restart SNMP Service ...

Page 115: ...se the operating system may stop Do not stop the command while it is running Otherwise the following issues may arise Problems that may occur when the fjpciswap command is aborted Phenomenon Action Some operating system resources are not released which results in an increased system load Reboot the operating system This command cannot be used for an FC card for SAN boot connection This command can...

Page 116: ...system stop its use and then disable it by using the Device Manager before executing this command The procedure for disabling a device by using the Device Manager is as follows 1 Start the Device Manager 2 Right click the device and select Disable 1 Syntax fjpciswap l r a UnitIdetificationName UnitIdetificationName which specifies the identifier and slot location Specified names are case sensitive...

Page 117: ... the PCI card specified in UnitIdetificationName The command exits when the power off operation replacement instruction and device recognition process have all been completed after the replacement a Addition This option adds the PCI card specified in UnitIdetificationName The command exits when all the device adding processes are completed 3 Usage example The following example shows the displaying...

Page 118: ...l Port Server Adapter 2 C The following example shows replaceable card specification with the Replacement function Example 2 C fjpciswap r IOB 1 PCIC 5 Selected card name is Intel R PRO 1000 PT Dual Port Server Adapter Intel R PRO 1000 PT Dual Port Server Adapter 2 Please delete all settings about this card Do you want to remove this card y n y User input ...

Page 119: ...the PCI card Please replace the card and input y key y Adding the card The card has added C 4 Output messages The following messages appear for this CLI command SVmco E 08740 this command can not execute doubly s SVmco E 08741 this command needs Administrators privilege s SVmco E 08742 invalid option s SVmco E 08743 option num is invalid s ...

Page 120: ...o E 08753 This card cannot be removed s SVmco E 08754 can not get snmp information s SVmco E 08755 no card s SVmco E 08756 internal error ipmi s SVmco E 08757 this command can not execute during refresh s SVmco E 08758 this unit is occupied s SVmco E 08759 command timeout SNMP s 5 Message Details SVmco E 08740 this command can not execute doubly s Meaning This command cannot be executed twice at t...

Page 121: ...s command Corrective action Execute the command on a console as a user with Administrator privileges SVmco E 08742 invalid option s Meaning The specified option is invalid Corrective action Specify the correct option Execute it The options are case sensitive For details on the options of the PCI card control command fjpciswap see 3 6 PCI Card Operation Command fjpciswap SVmco E 08743 option num is...

Page 122: ... unit name that exists in the partition SVmco E 08745 internal error s Meaning An internal error occurred Corrective action Perform recovery of the PCI card status For details on recovery of the PCI card status see Recovery of the PCI card status After doing so if the same message appears contact your sales representative or a field engineer SVmco E 08746 can not make event file s Meaning Creation...

Page 123: ...ating system resources contact your sales representative or a field engineer SVmco E 08751 command timeout WMI s Meaning A command time out occurred because of a WMI error Corrective action 1 Check the operation of the Windows Management Instrumentation WMI service If it has not been started start it 2 Perform recovery of the PCI card status For details on recovery of the PCI card status see Recov...

Page 124: ... target Corrective action Select a card that supports replacement as the replacement target SVmco E 08754 can not get snmp information s Meaning The information cannot be retrieved from SNMP Corrective action 1 Check the operation of SNMP Service If it has not been started start it 2 After doing so if the same message appears restart SVmco For details on how to start SVmco see 2 in 3 1 CLI command...

Page 125: ...form recovery of the PCI card status For details on recovery of the PCI card status see Recovery of the PCI card status After doing so if the same message appears contact your sales representative or a field engineer SVmco E 08757 this command can not execute during refresh s Meaning The card cannot be updated because the SVmco information update process is in progress Corrective action If 30 minu...

Page 126: ... occurred because of a SVmco or SNMP error Corrective action Check the operation of SVmco and SNMP Service If they have not been started start them After doing so if the same message appears perform recovery of the PCI card status For details on recovery of the PCI card status see Recovery of the PCI card status After doing so if the same message appears contact your sales representative or a fiel...

Page 127: ...or message However recovery may be possible even if corrective action cannot be taken If normal operation cannot be restored using this procedure contact a Fujitsu certified field engineer Recovery of the PCI card status 1 Example of a case in which identifiers do not appear in the displayed list ...

Page 128: ...er Adapter 2 Intel R PRO 1000 PT Dual Port Server Adapter 3 Intel R PRO 1000 PT Dual Port Server Adapter 4 C 2 Example of a case in which PCI card information does not appear in the displayed list This example includes cases in which only the control target PCI card does not appear If a PCI card has not been replaced execute the Add command after replacing the card C fjpciswap l Replaceable PCI ca...

Page 129: ...e displayed list C fjpciswap l Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC 5 FUNC 0 Intel R PRO 1000 PT Dual Port Server Adapter 1 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 2 IOB 1 PCIC 7 FUNC 0 Intel R PRO 1000 PT Dual Port Server Adapter 3 IOB 1 PCIC 7 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 4 C ...

Page 130: ...etwork This command opens the following ports for the specified IP addresses snmptrap port udp 162 rmcp port udp 7000 to 7100 Note If you need to change the firewall configuration for instance for changing the IP address of the management LAN interface delete the firewall configuration according to the deletion procedure and then create the configuration procedure again Remarks This command is ava...

Page 131: ...s None 3 Usage example For config_file specify tmp config txt which contains the IP addresses of the ports to open opt fujitsu SVmco shsetmlanfw sh tmp config txt 4 Output messages The following messages appear for this CLI command Too few or more argument Cannot read the file s No IP setting or illegal IP format in etc fujitsu SVmco usr ipsetup conf No IP setting in s ...

Page 132: ...argument Meaning The number of options is invalid Corrective action The configuration file must be specified to execute the command Specify the configuration file Then re execute the command Cannot read the file s Meaning A file required for execution could not be found Corrective action The file indicated in the message could not be found Confirm that the file exists Then reexecute the command ...

Page 133: ...e management LAN Reexecute the command No IP setting in s Meaning The setting could not be found in the file indicated in the message Corrective action If s is etc fujitsu SVmco usr ipsetup conf Referring to 2 1 5 Setting the management LAN IP address set the IP address of the management LAN Reexecute the command If s is other than the above Set the IP address in the file indicated in the message ...

Page 134: ... 0 Normal end 0 Abnormal end 6 Configuration procedure Configure the interface for the management LAN before executing this command 1 Specify the IP address of the management LAN interface in the SVmco configuration file etc fujitsu SVmco usr ipsetup conf For details on setting the IP address of the management LAN interface see 2 1 5 Setting the management LAN IP address Configuration example etc ...

Page 135: ...s that includes the aforementioned MMB physical IP addresses following the line that contains PCL only Each line in the file should contain only one entry Configuration example tmp config txt PCL 192 168 0 0 24 192 168 1 5 Remarks A sample configuration file is available at opt fujitsu SVmco sh sample_conf_setmlanfw txt 3 Execute setmlanfw sh with the configuration file prepared in step 2 specifie...

Page 136: ...ource IPs for PRIMECLUSTER Service 192 168 0 0 24 192 168 1 5 Press Y to confirm above settings N to cancel all settings Y The setting was completed 4 Execute the iptables L n command to confirm that the configuration chain MMLAN exists Executing the setmlanfw sh command creates the configuration chain MMLAN which is referenced by the INPUT and OUTPUT chains Execution example iptables L n Chain IN...

Page 137: ... 0 0 Chain MMLAN 2 references target prot opt source destination ACCEPT udp 192 168 0 0 24 192 168 0 1 udp dpts 7000 7100 ACCEPT udp 192 168 0 1 192 168 0 0 24 udp spts 7000 7100 ACCEPT udp 192 168 0 0 24 192 168 0 1 udp dpt 162 ACCEPT udp 192 168 0 1 192 168 0 0 24 udp spt 162 ACCEPT udp 192 168 1 5 192 168 0 1 udp dpts 7000 7100 ACCEPT udp 192 168 0 1 192 168 1 5 udp spts 7000 7100 ACCEPT udp 19...

Page 138: ...ter deleting it reconfigure the firewall 1 Execute iptables L n to confirm that the configuration chain MMLAN exists If it does not exist the following steps are not necessary 2 Delete the references to MMLAN from the INPUT and OUTPUT chains Execution example iptables D INPUT j MMLAN iptables D OUTPUT j MMLAN 3 Delete the settings in the configuration chain MMLAN Execution example iptables F MMLAN...

Page 139: ...cation LAN You need to execute this command after installing SVmco Before executing this command restart the operating system Executing this command sets the PSA MMB communication LAN as follows IP address 172 30 0 partition ID 2 24 Example When the partition ID is 2 172 30 0 4 24 Communication settings Auto Negotiation off Speed 100 Mbps Duplex full Remarks ...

Page 140: ...ing system function access control function is used to execute the command with privileges other than Administrator privileges the end status is undefined 1 Syntax setpsalan 2 Options None 3 Usage example setpsalan 4 End status 0 Normal end 0 Abnormal end 5 Notes Before executing this command restart the operating system after installing SVmco ...

Page 141: ...placement of hard disks in partitions If you conclude a system maintenance agreement a certified service engineer will be responsible for replacing the hard disks SVmco provides functions that control disk LEDs and display the disk status when a hardware failure is detected a disk is replaced or a disk is added Notes This operation does not apply to RAID devices For details on how to replace a har...

Page 142: ...or 204706 kernel Buffer I O error on device sdb1 logical block 6396 Before executing a disk management command confirm that no other instance of the command is being executed You can perform the following operations with the disk management command For details see 4 2 Disk Management Command diskctrl in the PRIMEQUEST 1000 Series Tool Reference C122 E110EN o Displaying a list of SGPIO and SES cont...

Page 143: ...replacement addition or removal of a hard disk Deleting the cache file does not cause any problems because it will be re created as needed Stop the smartd service Red Hat Enterprise Linux 5 During hot maintenance of a hard disk hot replacement addition or removal stop the smartd service The smartd service is intended to monitor a hard disk by using the self diagnosis function of the hard disk S M ...

Page 144: ...ed from the output result of the following operation Example Output results when the smartd service is running sbin service smartd status smartd pid XXXXX is running XXXXX This part varies with the environment If the smartd service has been started stop it by using the following operation sbin service smartd stop 2 Execute hot maintenance of a hard disk and complete it 3 Start the smartd service A...

Page 145: ... array disk unit The schedule for solving this problem is pending ４ ２ Adding Removing and Replacing Hard Disks This section describes procedures using the disk management command to add remove and replace hard disks These descriptions use a SASU internal hard disk as an example In the device names displayed by the disk management command iocx represents a SGPIO controller and dev sdx represents a ...

Page 146: ...e hard disk the disk becomes accessible Identify the slot that has the inserted hard disk in the next step 3 Cause the Fault LED to blink by executing the location display function of the disk management command opt fujitsu SVmco bin diskctrl i ioc0 1 4 Check whether the Fault LED of the slot that has the inserted hard disk is blinking When the slot location is correct confirm that Fault LED Ident...

Page 147: ...at steps 3 and 4 by specifying other slots until the correct slot location is confirmed ４ ２ ２ Removal procedure Remove the hard disk by using the following procedure 1 To remove a hard disk containing a partition specified as a raw or swap device take action as follows o If the hard disk contains a raw device If the hard disk to be removed contains a partition operating as a raw device terminate a...

Page 148: ...IMECLUSTER GDS select the disk to be removed and remove it For details on the removal procedure see the PRIMECLUSTER GDS manual o If the hard disk to be removed does not have the Mirror configuration in PRIMECLUSTER GDS Unmount all the disk partitions mounted on the disk to be removed umount dev sdc1 umount dev sdc2 Remarks You need not unmount any partition operating as a raw or swap device Howev...

Page 149: ... or blinks until it is turned off by the disk management command or the partition is powered off or rebooted Note If there is an SSD removing the SSD may output the W13139 message from SVagent to the system event log To turn off the Fault LED with the disk management command perform the following operations 1 Display the status by executing the disk management command and confirm the location with...

Page 150: ...t fujitsu SVmco bin diskctrl o ioc0 2 The Fault LED goes out Display the status by executing the disk management command You can confirm that none is displayed as the device name of slot 2 of ioc0 and the slot is empty opt fujitsu SVmco bin diskctrl l ioc0 0 dev sda Fault LED Off 1 dev sdb Fault LED Off 2 none 3 dev sdd Fault LED Off ４ ２ ３ Replacement procedure for hard disk failures not causing n...

Page 151: ...vice Then replace the hard disk o If the hard disk contains a swap device The target hard disk contains a partition specified as a swap device Stop the system Then replace the hard disk 2 Take action as follows The action depends on whether the target hard disk has the Mirror configuration in PRIMECLUSTER GDS o In the Mirror configuration in PRIMECLUSTER GDS From PRIMECLUSTER GDS select the disk t...

Page 152: ...ve the target disk opt fujitsu SVmco bin diskctrl e dev sdc Remove the hard disk at the location indicated by the Fault LED amber that is on 4 Display the status by executing the disk management command and confirm the location with the Fault LED that is on opt fujitsu SVmco bin diskctrl l ioc0 0 dev sda Fault LED Off 1 dev sdb Fault LED Off 2 mount Fault LED On 3 dev sdd Fault LED Off 5 Replace t...

Page 153: ...erted hard disk by displaying the status with the disk management command opt fujitsu SVmco bin diskctrl l ioc0 0 dev sda Fault LED Off 1 dev sdb Fault LED Off 2 dev sdc Fault LED Off 3 dev sdd Fault LED Off 6 After the disk management command is completed mount the disk partitions If the disk has the Mirror configuration in PRIMECLUSTER GDS incorporate it in PRIMECLUSTER GDS 7 To restore each raw...

Page 154: ...DD driver is not possible because a hard disk failure caused the relevant HDD to hang replace the hard disk by using the following procedure 1 If the system is non responsive because of a hard disk failure the following message detected by SVagent appears and the Fault LED of the hard disk goes on For RHEL5 Serverview E 14134 IOB n HDD n scsi h c i l Device error offlined vendor xxxxxxxx model xxx...

Page 155: ... a raw device If the hard disk to be replaced contains a partition operating as a raw device terminate all the applications that may access this partition as the raw device Then replace the hard disk o If the hard disk contains a swap device The target hard disk contains a partition specified as a swap device Stop the system Then replace the hard disk 4 Take action as follows The action depends on...

Page 156: ...agement command to stop the disk rotation Stop the disk rotation by specifying the slot confirmed in step 3 opt fujitsu SVmco bin diskctrl e ioc0 2 6 Replace the hard disk at the location indicated by the Fault LED amber that is on 7 From the above example you can confirm that the Fault LED of slot 2 of ioc0 is on so the inserted hard disk is in that slot Turn off the Fault LED by executing the fo...

Page 157: ...ed mount the disk partitions If the disk has the Mirror configuration in PRIMECLUSTER GDS incorporate it in PRIMECLUSTER GDS 10 To restore each raw device take action as follows o If the hard disk had contained a raw device Configure the raw device according to the manual of the application used for raw access to the replacement hard disk That application was stopped before the replacement After c...

Page 158: ...erView RAID Manager 2 In the ServerView RAID Manager tree view confirm the mounting location of the faulty hard disk A field engineer performs steps 4 to 6 as the hard disk recovery procedure 3 Confirm that the Alarm LED of the hard disk on the main unit of the server is on 4 Replace the hard disk whose Alarm LED is on 5 In the SVOM Web UI open the window for the partition Select Driver Monitor fr...

Page 159: ...t as a spare disk The replacement hard disk automatically becomes a spare disk Then the Alarm LED of the hard disk goes out In the ServerView RAID Manager window confirm that Status for the hard disk is Global Hot Spare or Dedicated Hot Spare After the rebuild is complete a copyback operation may be performed 7 Exit ServerView RAID Manager ４ ３ ２ Hard disk preventive replacement This section descri...

Page 160: ... a hard disk is faulty replace it 5 Restart the partition Then start WebBIOS from the BIOS window 6 In WebBIOS select the array controller card connected to the hard disk subject to preventive replacement Then execute Clear Configuration to erase the data on the hard disk 7 When the data has been erased exit WebBIOS and power off the partition A field engineer performs step 7 as the hard disk reco...

Page 161: ... RAID 5 RAID 6 and RAID 10 configurations The workflow is described below 1 Start ServerView RAID Manager 2 In ServerView RAID Manager confirm the mounting location by selecting the hard disk that S M A R T predicted to fail 3 Check whether other hard disks are faulty If a hard disk is faulty replace it 4 Ensure consistency to make the hard disks error free 5 In the tree view select the hard disk ...

Page 162: ...Offline from the right click menu to turn on the Alarm LED 9 Confirm that Status for the target hard disk is Failed Offline or Available A field engineer performs steps 10 to 12 as the hard disk recovery procedure 10 Confirm that the Alarm LED of the hard disk on the main unit of the server is on 11 Replace the hard disk whose Alarm LED is on 12 In the SVOM Web UI open the window for the partition...

Page 163: ...rverView RAID Manager window confirm that Status for the hard disk is Global Hot Spare or Dedicated Hot Spare After the rebuild is complete a copyback operation may be performed 14 Exit ServerView RAID Manager ４ ３ ３ Hard Disk Replacement at Multiple Deadlock Occurrence Multiple deadlock occurs when more than one hard disk fail to be recognized at the same time When multiple deadlock occurs replace...

Page 164: ...he following step 2 only 1 Turn off the power to the partition 2 Replace the SAS interface components and hard disk 3 Restart the partition and then start WebBIOS from the BIOS screen 4 Create the array configuration with WebBIOS 5 Restore the data for backup ...

Page 165: ...ions required for combinations with a specific card and specific software Overview of hot plugging You can add and replace cards by using the hot plugging supported by Windows Server 2008 This chapter describes the operating system commands required for card replacement together with the actual hardware operations For details on the overall flow see 5 1 1 Overall flow Common hot plugging procedure...

Page 166: ...ETERNUS multipath driver This chapter describes the procedure needed for a NIC or FC card used in combination with such duplication software and the procedure needed for a NIC or FC card used alone Note The procedures include operations for related software Depending on the configuration the procedures may differ or require additional operations When doing the actual work be sure to see the relate...

Page 167: ...mmand 3 Confirm the replacement card by using the display function of the fjpciswap command Addition procedure 1 Add a PCI card by using the add function of the fjpciswap command 2 Confirm the added card by using the display function of the fjpciswap command ５ ２ Common Hot Plugging Procedure for PCI Cards This section describes the PCI card replacement procedure that does not involve additional st...

Page 168: ...ed UnitName Func DeviceName IOB 1 PCIC 5 FUNC 0 Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16 C 2 Replace the PCI card by using the swap function of the fjpciswap command C fjpciswap r IOB 1 PCIC 5 Selected card name is Intel R PRO 1000 PT Dual Port Server Adapter 15 Intel R PRO 1000 PT Dual Port Server Adapter 16 ...

Page 169: ...s card y n appears replace the PCI card After replacing the PCI card press the y key Removing the card The card has removed Please replace the card and input y key When Please replace the card appears replace the PCI card Please replace the card and input y key y Adding the card The card has added C After replacing the PCI card press the y key ...

Page 170: ...Name IOB 1 PCIC 5 FUNC 0 Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16 C ５ ２ ２ Addition procedure 1 Add a PCI card by using the add function of the fjpciswap command Insert the PCI card into a PCI card slot Then specify the PCI card slot and execute the add command a C fjpciswap a IOB 1 PCIC 5 Adding the card ...

Page 171: ...ing the card The card has added C 3 Confirm the added card by using the display function of the fjpciswap command C fjpciswap l Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC 5 FUNC 0 Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16 C ...

Page 172: ...nsider other matters in addition to the procedure described in 5 2 PCI Card Hot Plugging Common Procedure This section describes NIC hot plugging combined with teaming For details on the fjpciswap command see 3 6 PCI Card Operation Command fjpciswap ５ ３ １ Hot plugging a NIC incorporated into teaming This section describes the hot plugging procedure for a NIC incorporated into teaming ...

Page 173: ...nistration Manual C122 E108 03EN 1 Confirm the physical location by using the display function of the fjpciswap command Here replace IOB PCIC 5 C fjpciswap l Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC 4 FUNC 0 Emulex LightPulse LPe1250 F8 PCI Slot 4 Storport Miniport Driver IOB 1 PCIC 5 FUNC 0 Team Team 0 Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUN...

Page 174: ...pter 23 IOB 1 PCIC 7 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 24 C The at the end of a line indicates that there is no line feed 2 From the Device Manager select the interface to be deleted and click Properties Device Manager window ...

Page 175: ...SVmco User Guide 167 3 Select the Teaming tab uncheck the Team this adapter with other adapters check box and click the OK button Teaming tab ...

Page 176: ...rm that the NIC is not incorporated into teaming C fjpciswap l Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC 4 FUNC 0 Emulex LightPulse LPe1250 F8 PCI Slot 4 Storport Miniport Driver IOB 1 PCIC 5 FUNC 0 Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16 IOB 1 PCIC 7 FUNC 0 Team Team 0 Intel R ...

Page 177: ...re is no line feed 6 Replace the NIC by executing the fjpciwap command C fjpciswap r IOB 1 PCIC 5 Selected card name is Intel R PRO 1000 PT Dual Port Server Adapter 15 Intel R PRO 1000 PT Dual Port Server Adapter 16 Please delete all settings about this card Do you want to remove this card y n y Removing the card The card has removed Please replace the card and input y key ...

Page 178: ... replaced by using the display function of the fjpciswap command C fjpciswap l Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC 4 FUNC 0 Emulex LightPulse LPe1250 F8 PCI Slot 4 Storport Miniport Driver IOB 1 PCIC 5 FUNC 0 Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16 IOB 1 PCIC 7 FUNC 0 Team Team 0 Intel R...

Page 179: ... that there is no line feed 8 After completing the replacement open the Device Manager and open the properties dialog box of the NIC to be incorporated into teaming Device Manager window 9 On the Teaming tab check Team this adapter with other adapters select the team into which the adapter was incorporated before the replacement and click the OK button ...

Page 180: ...SVmco User Guidel 172 Teaming tab ...

Page 181: ...ide 173 10 In the Device Manager confirm that the NIC is incorporated into the team Device Manager window 11 Execute the command that incorporates teaming information into server management software C fjpciswap f C ...

Page 182: ...ot incorporated into teaming 1 Confirm the physical location by using the display function of the fjpciswap command Here replace IOB 1 PCIC 5 C fjpciswap l Replaceable PCI cards are displayed UnitName Func DeviceName IOB 1 PCIC 5 FUNC 0 Intel R PRO 1000 PT Dual Port Server Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16 C ...

Page 183: ...ger Device Manager window 3 Replace the corresponding NIC by using the fjpciswap command C fjpciswap r IOB 1 PCIC 5 Selected card name is Intel R PRO 1000 PT Dual Port Server Adapter 15 Intel R PRO 1000 PT Dual Port Server Adapter 16 Please delete all settings about this card ...

Page 184: ...rd has added C When Please replace the card appears replace the NIC and insert the cable After replacing the NIC press the y key 4 Start the command prompt Display a list of hot replacement enable PCI cards by using the fjpciaswap command Confirm that the added card is correctly displayed C fjpciswap l Replaceable PCI cards are displayed UnitName Func DeviceName ...

Page 185: ...Adapter 15 IOB 1 PCIC 5 FUNC 1 Intel R PRO 1000 PT Dual Port Server Adapter 16 C 5 As shown in following figure right click the target device on Device Manager and select Enable if it is available in the displayed menu If Disable is displayed skip this step Device Manager window ...

Page 186: ...or details on how to set the WWN again for a new card see the respective device manuals This section describes hot plugging of an FC card combined with ETERNUS MPD multipath driver For details on the fjpciswap command see 3 6 PCI Card Operation Command fjpciswap Notes SAN boot paths are not valid LTO library devices are not supported Depending on the Windows specifications if the FC card connectio...

Page 187: ...r an FC card incorporated with the ETERNUS multipath driver 1 From the SVOM Web UI click System Status Driver Monitor to search for the FC card to be replaced You can search for the FC card to be replaced from the Unit names or BUS numbers Suppose that you are going to replace IOB 0 PCIC 5 The red box indicates the target device Driver Monitor window ...

Page 188: ...o be replaced in Driver Monitor window and record the WWN hex value of the replacement device 3 Start HBAnywhere and acquire the port number of the replacement device based on the WWN acquired in step 2 From the left pane select the relevant WWN From the right pane select the Port Information tab The information displayed in OS Device Name is a port number in the following example Scsi2 HBAnyware ...

Page 189: ...NUS Multipath Manager and HBAnywhere Replace the relevant card by using the replacement function of the fjpciswap command C fjpciswap r IOB 0 PCIC 5 Selected card name is Emulex LightPulse LPe1250 F8 PCI Slot 4 Storport Miniport Driver Please delete all settings about this card Do you want to remove this card y n ...

Page 190: ... card press the y key Remarks The process may stop with the following message This message is displayed if an application is referencing the FC card or if the card was replaced soon after the device went offline Check whether any application is referencing the FC card If no application is referencing the card wait about 10 minutes and reexecute the command Depending on the configuration it may tak...

Page 191: ...l settings about this card Do you want to remove this card y n y Removing the card ServerView Agents E 08745 internal error Device_Eject failed PCI VEN_10DF DEV_F015 SUBSYS_F01510DF REV_03 8 39e14fc5 0 00000008 0048 23 679 C The at the end of a line indicates that there is no line feed 6 Confirm the FC card installation by using the fjpciswap command ...

Page 192: ...splayed UnitName Func DeviceName IOB 0 PCIC 5 FUNC 0 Emulex LightPulse LPe1250 F8 PCI Slot 4 Storport Miniport Driver IOB 1 PCIC 6 FUNC 0 Emulex LightPulse LPe1250 F8 PCI Slot 6 Storport Miniport Driver C The at the end of a line indicates that there is no line feed ...

Page 193: ...er and place all the replaced devices online Confirm that the devices are normally incorporated with the multipath driver ERNUS Multipath Manager ５ ４ ２ FC card addition procedure Referring to 5 2 Common Hot Plugging Procedure for PCI card add an FC card ...

Page 194: ...ne card one card at a time will be replaced For details on the fjpciswap command see Section 3 6 PCI Card Operation Command fjpciswap in Chapter 3 SVmco CLI Command Line Interface Operations ５ ５ １ Confirming the incorporation of a card with MPD This section describes the procedure for confirming that a card has been incorporated with MPD Windows Server 2008 1 From the MMB Web UI click System Statu...

Page 195: ...tion cards 2 Select the Unit name of the NIC to be replaced in the Driver Monitor window and record MAC address Search recorded MAC address from System Status Network Network Interface and record the IP Address and IP Subnet Mask values under IP v4 Interfaces in order to search for the device to be replaced or set these values again after replacement 3 Start iSCSI Initiator Starting iSCSI Initiato...

Page 196: ... targets displayed in Targets is connected to the NIC to be replaced If you know which target select the target click the Details button and proceed to step 8 If you do not know select any target click the Details button and proceed to step 5 iSCSI Initiator Properties window in Windows Server 2008 ...

Page 197: ...SVmco User Guide 189 5 Click the Sessions tab in the Target Properties window and click the Connections button Target Properties window ...

Page 198: ... displays IP addresses Check whether any IP address matches that recorded in step 2 If an IP address matches 192 168 3 150 in this example this is the target connected to the device to be replaced Session Connections window 7 If no IP address in step 6 matches repeat steps as follows ...

Page 199: ...o return to the iSCSI Initiator Properties window shown in step 4 3 Select the next target and repeat the steps after step 4 If an IP address matches click the Cancel button to return to the Target Properties window shown in step 5 and proceed to step 8 8 Click the Devices tab in the Target Properties window and click the Advanced button ...

Page 200: ...rget ID 0 LUN 0 in this example Device Details window Windows Server 2008 R2 or later 1 From the MMB Web UI click System Status Driver Monitor to search for the NIC to be replaced You can search for the NIC to be replaced from the Unit names or BUS numbers Suppose that you are going to replace IOB 0 PCIC 7 The red box indicates the target device ...

Page 201: ...these multifunction cards 2 Select the Unit name of the NIC to be replaced in the Driver Monitor window and record MAC address Search recorded MAC address from System Status Network Network Interface and record the IP Address and IP Subnet Mask values under IP v4 Interfaces in order to search for the device to be replaced or set these values again after replacement 3 Start iSCSI Initiator iSCSI In...

Page 202: ...layed in Discovered targets is connected to the NIC to be replaced If you know which target select the target click the Devices button and proceed to step 9 If you do not know select any target click the Properties button and proceed to step 5 iSCSI Initiator Properties window in Windows Server 2008 R2 or later ...

Page 203: ...SVmco User Guide 195 5 Click the Sessions tab in the Properties window and click the MCS button Properties window ...

Page 204: ...e Connected Session MCS window displays IP addresses Check whether any IP address matches that recorded in step 2 If an IP address matches 192 168 3 150 in this example this is the target connected to the device to be replaced Multiple Connected Session MCS window ...

Page 205: ...nd click the Cancel button again to return to the iSCSI Initiator Properties window shown in step 4 8 If no IP address in step 6 matches select the next target and repeat the steps after step 4 Otherwise click the Devices button iSCSI Initiator Properties window in Windows Server 2008 R2 or later ...

Page 206: ...SVmco User Guidel 198 9 Record the values displayed in the Address column in the Devices window Port 2 Bus 0 Target 0 LUN 0 in this example Devices window ...

Page 207: ...cting MPD 1 Start ETERNUS Multipath Manager 2 Confirm the address value recorded in step 9 in 6 5 1 Confirming the incorporation of a card with MPD Then place the target device offline For a multifunction card it is necessary to place more than one device offline ETERNUS Multipath Manager window ...

Page 208: ... error message Source SVagent ID 25004 may be output to the event log during the replacement procedure This message does not indicate any problem 4 Set an IP address for the replacement device Set the IP address and subnet mask recorded in step 2 Remarks If the following message appears when you set the IP address select Yes TCP IP deletion message ...

Page 209: ... 201 5 Click the Refresh button on the Targets tab in the iSCSI Initiator Properties window Confirm that the target status becomes Connected Windows Server 2008 iSCSI Initiator Properties window in Windows Server 2008 ...

Page 210: ...SVmco User Guidel 202 Windows Server 2008 R2 or later iSCSI Initiator Properties window in Windows Server 2008 R2 or later ...

Page 211: ...g a card with MPD This section describes the procedure for incorporating a card with MPD 1 Start ETERNUS Multipath Manager 2 Place the replacement device online For a multifunction card place all the devices online ETERNUS Multipath Manager ...

Page 212: ... Manually Installing SVmco Linux Red Hat Enterprise Linux This section describes how to manually install SVmco in Linux Red Hat Enterprise Linux Remarks To operate the PRIMEQUEST 1000x2 series server you need to first install SVmco Otherwise the following restrictions apply Even under an REMCS agreement no software errors are reported Hot maintenance of hard disks is disabled The partition must be...

Page 213: ...restart SVmco Otherwise SVmco would not be able to report any detected errors If you use SVIM to install the operating system you need not manually install SVmco However after installation with SVIM you will need to check and make settings according to 6 1 2 Checks before SVmco installation and 6 1 6 Settings after SVmco installation ６ １ ２ Checks before SVmco installation This section describes th...

Page 214: ...agement LAN IP address Confirming management LAN settings For details on how to confirm management LAN settings see 2 1 2 Confirming management LAN settings ６ １ ３ Installing SVmco Execute the following command to install the SVmco package The following explanation is based on the assumption that the SVmco package SVmco VER REL tar gz has been extracted in the work directory WORK_DIR Syntax cd WORK...

Page 215: ...rks syslog conf file Add setting snmpd conf file Add setting snmptrapd conf file Add setting snmptrapd start option Change snmpd start option Change Dedicated PSA to MMB communication LAN interface Set IP address Referring to 2 1 1 Configuring the PSA to MMB communication LAN change settings as needed iptables setting Add setting Only a chain for PSA MMB communication is created during manual inst...

Page 216: ...nd OUTPUT chains manually SELinux configuration file etc selinux conf Change If SELinux is disabled do not change the settings ６ １ ５ Restarting the partition After installing SVmco restart the partition with a reboot Syntax sbin reboot ６ １ ６ Settings after SVmco installation This section describes the settings after SVmco installation ...

Page 217: ...ically configured Since the settings related to PSA MMB communication LAN interfaces are essential add the jump setting for the chain for PSA MMB communication referred to below as the PSA MMB_LAN chain to INPUT and OUTPUT chains in iptables manually For the setting procedure see PSA to MMB communication LAN interfaces Also the settings related to management LAN interfaces are required only for PR...

Page 218: ...ource destination REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain OUTPUT policy ACCEPT target prot opt source destination Chain PSA MMB_LAN 2 references target prot opt source destination ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 icmp type 8 ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 icmp type 0 ACCEPT udp 0 0 0 0 0 0 0 0 0 0 udp dpt 1...

Page 219: ...SVmco User Guide 211 1 Confirm that the PSA MMB_LAN chain has been created sbin iptables L ...

Page 220: ...on REJECT all 0 0 0 0 0 0 0 0 0 0 reject with icmp host prohibited Chain OUTPUT policy ACCEPT target prot opt source destination Chain PSA MMB_LAN 2 references target prot opt source destination ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 0 ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 icmp type 8 ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 icmp type 0 ACCEPT udp 0 0 0 0 0 0 0 0 0 0 udp dpt 161 ACCEPT udp 0...

Page 221: ...j PSA MMB_LAN 3 Execute the iptables L command and confirm that the PSA MMB_LAN chains added to the INPUT and OUTPUT chains are not interrupted by the previous REJECT DROP or other settings Example of settings iptables L Chain INPUT policy ACCEPT target prot opt source destination ACCEPT all 0 0 0 0 0 0 0 0 0 0 state RELATED ESTABLISHED ACCEPT icmp 0 0 0 0 0 0 0 0 0 0 ACCEPT all 0 0 0 0 0 0 0 0 0 ...

Page 222: ... spt 161 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp dpt 24450 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp spt 24450 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp spt 5000 ACCEPT tcp 0 0 0 0 0 0 0 0 0 0 tcp dpt 5000 4 Save the firewall configuration sbin service iptables save Setting the destinations of traps from a partition For details on how to set the destinations of traps from a partition see 2 1 6 Setting the destinatio...

Page 223: ...nstalling SVmco For details on how to uninstall SVmco see 2 1 9 Uninstalling SVmco ６ ２ Manually Installing SVmco Windows Server 2008 This section describes how to install SVmco in Windows Server 2008 You need to log in with Administrator privileges for installation To install the SVmco as a non Administrator user with Administrator privileges right click the file and select Execute as Administrato...

Page 224: ...SVmco see 2 2 Configuration SVmco Windows Server 2008 Remarks If you use SVIM to install the operating system you need not install SVmco However after installation with SVIM you need to check and make settings according to 6 2 2 Checks before SVmco installation and 6 2 6 Settings after SVmco installation After installing SVmco execute the SNMP security setting command setsnmpsec before you perform...

Page 225: ...ation information because WMI reports an error If the set value of the following registry key is less than 20000 20 seconds the system may hang during operating system shutdown Be sure to set a value equal to or greater than 20000 20 seconds HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control WaitToKillServiceTimeout Type REG_DWORD default 20000 You can use the above registry key to specify the wa...

Page 226: ...e services required for SVmco operation SNMP Service is required for SVmco operation Add SNMP Service by using the following procedure Operations 1 Click Start Administrative Tools Server Manager 2 Select Features Add Function SNMP Service in the Server Manager window 3 Confirm that the SNMP Service check box is checked Then click the OK button The screen returns to the Windows Component Wizard Re...

Page 227: ...tall SNMP Service check the check box Click the Next button in the Windows Component Wizard window Follow the instructions of the wizard for installation Select Features window ６ ２ ３ Installing SVmco Install the SVmco package Prepare the ServerView Suite DVD supplied with the main unit Operations ...

Page 228: ...s Program Files Fujitsu ServerView Suite or Program Files x86 Fujitsu ServerView Suite To change the installation destination click the Browse button and specify another installation destination 4 After the installation is completed the following window appears Click the Finish button 5 You may need to restart your computer If so a confirmation dialog box appears The dialog box asks whether you wa...

Page 229: ...vironment variable settings PATH variables The values used for SVmco are added to existing PATH variables SVmco_INSTALLPATH variable A new variable is added SNMP security settings The SVmco installation configures SNMP Service security because SVmco needs to accept SNMP packets from the MMB The settings depend on the selected items on the Security tab in the SNMP Service Properties dialog box duri...

Page 230: ... a STOP error fatal system error Installing the PSHED Plugin driver Note From Properties in the Event Viewer do not change the operation in When maximum log size is reached for the system log or application log to Do not overwrite events clear log manually Otherwise after the log reaches the maximum log size no errors are output to the log so SVagent will be unable to detect any errors Setting the...

Page 231: ... after a STOP error fatal system error For details on how to set Watchdog for monitoring after a STOP error fatal system error see 2 2 7 Setting the Watchdog Timer for monitoring after a STOP error fatal system error Installing the PSHED Plugin driver For details on how to install the PSHED Plugin driver see 2 2 3 Installing the PSHED Plugin driver ...

Page 232: ...ssages and by driver support at the problem detection point The following terms indicate the severity of each message Error Serious system problem Warning Caution or warning The system can continue operating Info Notification event Each letter shown in Action any of R M T S indicates the action that SVagent and SVmco performs The letter combination varies depending on the message R Sending REMCS d...

Page 233: ...detects a problem in a disk device and then again detects a problem in the same unit within an hour it suppresses the actions of sending REMCS data e mail and SNMP traps ７ １ SVmco Messages This chapter lists SVmco log messages 00002 system err s4 s5 s5 s5 s5 Meaning A SVmco system error was detected s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Contact your sa...

Page 234: ...ected s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity Error Action S 00051 lib call err s1 s2 s5 s5 s4 s5 s5 s5 s5 Meaning ...

Page 235: ...igits s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00061 daemon normal end etc fujitsu SVmco global pmsvmco conf Meaning A SVmco daemon process terminated normally Corrective action No action is necessary Severity Info Action ...

Page 236: ...ss s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits s3 Character string 2 to 7 characters s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Warning Action S 00063 child process s6 time out s1 s2 s3 Meaning A SVmco child process became unresponsive ...

Page 237: ...rective action Contact your sales representative or a field engineer Severity Warning Action S 00064 Start failed Parameter error s1 s2 Meaning SVmco startup failed because of a parameter error s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits Corrective action Contact your sales representative or a field engineer Severity Error ...

Page 238: ... error occurred at SVmco startup s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00066 Start failed etc fujitsu SVmco global pmsvmco conf File can not open s1 s2 s4 Meaning A file required for SVmco startup could not be opened ...

Page 239: ...on Contact your sales representative or a field engineer Severity Error Action S 00067 Start failed etc fujitsu SVmco global pmsvmco conf Multiplex starting s4 Meaning Multiple startups of SVmco occurred s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action ...

Page 240: ... Meaning A SVmco child process was stopped s1 Numerical value 1 digit s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00069 startup succeeded etc fujitsu SVmco global pmsvmco conf Meaning SVmco successfully started Corrective action ...

Page 241: ...stop by Ctrl C etc fujitsu SVmco global pmsvmco conf Meaning A SVmco process was stopped by Ctrl C Corrective action No action is necessary Severity Info Action S 00071 cannot open file etc fujitsu SVmco global pmsvmco conf Meaning A SVmco definition file could not be opened ...

Page 242: ...ujitsu SVmco global pmsvmco conf line s4 line length over Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The character length of file name line line number is too long s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S ...

Page 243: ... is data outside the section s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00074 file format err etc fujitsu SVmco global pmsvmco conf line s4 bad section Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The section format in file name line line number is incorrect s4...

Page 244: ...etc fujitsu SVmco global pmsvmco conf not enough memory Meaning The amount of allocatable memory is less than the memory size required for SVmco operation Corrective action Contact your sales representative or a field engineer Severity Error Action S 00076 file format err etc fujitsu SVmco global pmsvmco conf line s4 section name overlaps ...

Page 245: ...ve action Contact your sales representative or a field engineer Severity Error Action S 00077 file format err etc fujitsu SVmco global pmsvmco conf line s4 bad member Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The member format in file name line line number is incorrect s4 Numerical value 1 to 3 digits Corrective action Contact your sales repr...

Page 246: ...mber name overlaps Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The same member name as in file name line line number was detected s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00079 ...

Page 247: ...Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00080 file format err etc fujitsu SVmco global pmsvmco conf s5 s4 bad member Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start file name is an invalid member s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits ...

Page 248: ...rity Error Action S 00081 cannot change directory etc fujitsu SVmco global pmsvmco conf s1 s4 Meaning The work directory change in SVmco failed s1 Numerical value 1 digit s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S ...

Page 249: ...detected at SVmco startup Corrective action Contact your sales representative or a field engineer Severity Error Action S 00090 abnormal end of service was detected Meaning A SVmco service terminated abnormally Corrective action Contact your sales representative or a field engineer Severity Error Action S ...

Page 250: ...lue 1 digit s2 Numerical value 2 to 4 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00101 timeout occurred etc fujitsu SVmco global pmsvmco conf Meaning A time out occurred while SVmco was stopped Corrective action Contact your sales representative or a field engineer Severity ...

Page 251: ...aning An error occurred in message processing while SVmco was stopped s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00104 request is rejected s1 s2 s5 s5 Meaning ...

Page 252: ...to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00105 Under stop processing execution s1 s2 s5 s5 Meaning SVmco stop has been requested s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits s5 Numerical value 1 to 8 digits Corrective action No action is necessary Severity ...

Page 253: ...5 s4 s5 s5 s5 s5 Meaning A library call failed during the SVmco stop process s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00112 ...

Page 254: ...s2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00129 stop succeeded etc fujitsu SVmco global pmsvmco conf Meaning The SVmco stop process was successful Corrective action No action is necessary Severity ...

Page 255: ...Vmco stop process was stopped by Ctrl C Corrective action No action is necessary Severity Info Action S 00131 cannot open file etc fujitsu SVmco global pmsvmco conf Meaning The definition file for the SVmco stop process could not be opened Corrective action Contact your sales representative or a field engineer ...

Page 256: ...4 line length over Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The character length of file name line line number is too long s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00133 ...

Page 257: ...side the section s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00134 file format err etc fujitsu SVmco global pmsvmco conf line s4 bad section Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The section format in file name line line number is incorrect s4 Numerical v...

Page 258: ... global pmsvmco conf not enough memory Meaning The amount of allocatable memory is less than the memory size required for the SVmco stop process Corrective action Contact your sales representative or a field engineer Severity Error Action S 00136 file format err etc fujitsu SVmco global pmsvmco conf line s4 section name overlaps Meaning ...

Page 259: ...Contact your sales representative or a field engineer Severity Error Action S 00137 file format err etc fujitsu SVmco global pmsvmco conf line s4 bad member Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start The member format in file name line line number is incorrect s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative...

Page 260: ...ormat of the definition file for the SVmco stop process is incorrect The same member name as in file name line line number was detected s4 Numerical value 1 to 3 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00139 file read err etc fujitsu SVmco global pmsvmco conf s5 s4 system error ...

Page 261: ...presentative or a field engineer Severity Error Action S 00140 file format err etc fujitsu SVmco global pmsvmco conf s5 s4 no member Meaning Reading of a definition file required for SVmco operation failed so SVmco could not start A required member could not be found in file name s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative o...

Page 262: ...h of the command used for the SVmco stop process is too long Corrective action Contact your sales representative or a field engineer Severity Error Action S 00142 cmd_path disconnected s1 s2 s1 s4 Meaning The command path used for the SVmco stop process was disconnected s1 Numerical value 1 digit ...

Page 263: ...ineer Severity Error Action S 00143 target process does not exist s1 s2 etc fujitsu SVmco global pmsvmco conf Meaning The process that is to be stopped during the SVmco stop process could not be found s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits Corrective action Contact your sales representative or a field engineer Severity Error Action ...

Page 264: ... s5 3 s5 Meaning SVmco Process Manager failed s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 00502 MMB connected Meaning ...

Page 265: ...ction is necessary Severity Info Action S 00504 MMB connection failed Meaning Operation was degraded because the connection to the MMB failed The connection will be retried Corrective action Check the IP address setting for the PSA to MMB communication LAN Severity Warning Action S 00515 ...

Page 266: ...s not set Corrective action Set the IP address for the PSA to MMB communication LAN Severity Warning Action S 01190 setting error 1 Meaning The preparation process for setting PANIC as the MMB system status at operating system hang failed 1 Numerical value 1 to 8 digits Corrective action Contact your sales representative or a field engineer Severity Warning Action ...

Page 267: ...ode 4 digit numerical value 1176 The configuration file is invalid Confirm the existence and format of the configuration file 1177 A setting value is invalid Confirm the setting value 1178 A setting value is outside its range Check the range of the setting value 1179 No section member was found Confirm that the section member definition is correct Corrective action Check the configuration file If ...

Page 268: ...e action Confirm that the user logged in as a superuser Also confirm that SVmco is correctly installed Severity Error Action S 02701 version file read error filepath 1 lineno 2 lid 3 value 4 Meaning Reading of the version number failed 1 Character string 2 Numerical value 3 Numerical value ...

Page 269: ... is correctly installed Severity Error Action S 02702 version file format error filepath 1 lineno 2 errid 3 lid 4 value 5 Meaning A version information format error was detected 1 Character string 2 Numerical value 3 Numerical value 4 Numerical value 5 Numerical value Corrective action Confirm that SVmco is correctly installed ...

Page 270: ... mode 1 Meaning An internal inconsistency occurred 1 Numerical value Corrective action Contact your sales representative or a field engineer Severity Error Action S 02704 updating filter file Meaning The filter version number indicates that the filter is to be updated ...

Page 271: ... Action S 02705 unnecessary to update filter file Meaning The filter update is unnecessary because the filter version number of the update target is older than that currently applied Corrective action No action is necessary Severity Info Action S 02706 directory doesn t exist ...

Page 272: ...he specified directory exists Also confirm that SVmco is correctly installed Severity Error Action S 02707 failed to update filter file Meaning The filter update did not complete normally Corrective action Confirm that the user logged in as a superuser Also confirm that SVmco is correctly installed Severity Error Action S ...

Page 273: ...pleted normally Corrective action No action is necessary Severity Info Action S 02709 failed to update filter file Meaning The filter update did not complete normally Corrective action Confirm that the user logged in as a superuser Also confirm that SVmco is correctly installed Severity Error Action ...

Page 274: ...ide its range 1 Numerical value 2 Character string 3 Character string Corrective action The provided filter definition may be incorrect Contact your sales representative or a field engineer Severity Error Action S 02717 illegal version lid 1 value1 2 value2 3 Meaning The value specified for the version number is invalid ...

Page 275: ...ction The provided filter definition may be incorrect Contact your sales representative or a field engineer Severity Error Action S 02718 cannot update filter file Meaning Filters cannot be updated because SVmco is running Corrective action Stop SVmco Then try again Severity Error Action S ...

Page 276: ...or which loading failed sg or mptctl s2 Return value of modprobe Corrective action Contact your sales representative or a field engineer Severity Warning Action S 02801 Initialization Error s1 s2 Meaning Reading of SDR FRU and other files failed during SVmco initialization s1 Numerical value 1 digit s2 Numerical value 3 digits Corrective action ...

Page 277: ... sales representative or a field engineer Severity Error Action S 02899 disabled the SELinux function This setting will take effect after reboot Meaning The SELinux function was disabled during SVmco installation or update Corrective action No action is necessary Severity Info Action S 04000 system err 1 2 3 4 5 6 7 Meaning ...

Page 278: ... Numerical value 1 to 10 digits 5 Numerical value 1 to 10 digits 6 Numerical value 1 to 10 digits 7 Numerical value 1 to 10 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 04001 system err 1 2 3 Meaning A SVmco system error was detected 1 Numerical value 1 to 2 digits 2 Numerical value 1 to 4 digits ...

Page 279: ...gineer Severity Error Action S 04002 Start failed system call error 1 2 3 Meaning A system call error occurred at SVmco startup 1 Numerical value 1 to 2 digits 2 Numerical value 1 to 4 digits 3 Numerical value 1 to 10 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S ...

Page 280: ...racters Corrective action Contact your sales representative or a field engineer Severity Warning Action S 04005 Start failed stop request 1 2 3 Meaning A service stop request was accepted during SVmco startup 1 Character string 1 to 256 characters 2 Numerical value 1 to 2 digits 3 Numerical value 1 to 4 digits Corrective action ...

Page 281: ...e process 1 2 3 4 Meaning An error occurred at SVmco process startup 1 Character string 1 to 256 characters 2 Numerical value 1 to 2 digits 3 Numerical value 1 to 4 digits 4 Numerical value 1 to 10 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S ...

Page 282: ...e action Contact your sales representative or a field engineer Severity Error Action S 04009 file read err 1 not enough memory Meaning The amount of allocatable memory is less than the memory size required for SVmco operation 1 Character string 1 to 256 characters Corrective action Contact your sales representative or a field engineer Severity ...

Page 283: ...ng value of the SVmco definition file 1 Character string 1 to 256 characters 2 Numerical value 1 to 2 digits 3 Numerical value 1 to 4 digits 4 Numerical value 1 to 10 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 04011 Start failed 1 2 3 child process was stopped ...

Page 284: ... 10 hexadecimal digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 04012 lib call err 1 2 3 4 5 6 7 8 Meaning An error occurred during a required library call at SVmco startup 1 Numerical value 1 to 2 digits 2 Numerical value 1 to 4 digits 3 Numerical value 1 to 10 digits 4 Numerical value 1 to 3 digits 5 Numerical value 1 to 10 digits ...

Page 285: ...e action Contact your sales representative or a field engineer Severity Error Action S 04013 cannot change directory 1 2 Meaning The work directory change in SVmco failed 1 Numerical value 1 to 10 digits 2 Numerical value 1 to 10 digits Corrective action Contact your sales representative or a field engineer Severity Error Action ...

Page 286: ...ormally 1 Character string 1 to 256 characters 2 Numerical value 1 digit 3 Character string 1 to 10 hexadecimal digits 4 Numerical value 1 to 2 digits 5 Numerical value 1 to 4 digits Corrective action Contact your sales representative or a field engineer Severity Error Action S 04019 service was started Meaning ...

Page 287: ...rvice was started Corrective action No action is necessary Severity Info Action S 04020 service was stopped Meaning A SVmco service was stopped Corrective action No action is necessary Severity Info Action S 04400 service was started ...

Page 288: ...0 Meaning A service was started Corrective action No action is necessary Severity Info Action S 04401 service was stopped Meaning A service was stopped Corrective action No action is necessary Severity Info Action S 04402 ...

Page 289: ...string 1 to 256 characters s2 Numerical value 1 to 2 digits s3 Numerical value 1 to 4 digits Corrective action No action is necessary Severity Info Action S 04403 system err s1 s2 s5 Meaning A SVmco system error was detected s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits s5 Numerical value 1 to 8 digits Corrective action ...

Page 290: ...on S 04405 lib call err s1 s2 s4 s5 s5 s5 s5 Meaning A library call failed s1 Numerical value 1 digit s2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity Error Action S ...

Page 291: ...e 1 digit s2 Numerical value 2 to 4 digits s4 Numerical value 1 to 3 digits s5 Numerical value 1 to 8 digits Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity Error Action S 04407 not enough memory Meaning The amount of allocatable memory is less than the memory size required for SVmco operation ...

Page 292: ...ure error s1 s1 s2 s5 Meaning An error was detected in a setting value of the SVmco definition file s1 Character string 1 to 256 characters s2 Numerical value 1 to 2 digits s3 Numerical value 1 to 4 digits s5 Numerical value 1 to 8 digits Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity Error Action ...

Page 293: ... s1 Character string 1 to 256 characters s2 Numerical value 1 to 2 digits s3 Numerical value 1 to 4 digits s5 Numerical value 1 to 8 digits Corrective action Collect getosvmco Contact your sales representative or a field engineer Severity Error Action S 04410 starting timeout s Meaning ...

Page 294: ...er Severity Error Action S 04411 child process abnormal end s1 s2 s3 s4 0x s5 Meaning A child process terminated abnormally s1 Character string 1 to 256 characters s2 Numerical value 1 to 2 digits s3 Numerical value 1 to 4 digits s4 Numerical value 1 digit s5 Hexadecimal numerical value 1 to 8 digits Corrective action Collect getosvmco Contact your sales representative or a field engineer ...

Page 295: ...nd other files failed during SVmco initialization s1 Numerical value 4 digit Corrective action Download the MMB system event log Collect the SVmco data for investigation getosvmco Then contact your sales representative or a field engineer Severity Error Action S 05308 FJSVfefpcl driver open error Meaning ...

Page 296: ...ion S 04802 management IP wrong format Data file_no d1 line d2 data s Meaning The configuration file of the dedicated LAN for management contains an error d1 Numerical value Decimal d2 Numerical value Decimal s Cause details Corrective action If the error is format err correct the description in the configuration file and restart SVmco If the problem persists collect getosvmco and contact your sal...

Page 297: ...8 A configuration file error occurred Confirm the existence and format of the configuration file 5409 No section member was found Confirm that the section member definition is correct 5410 The magnitude relationship between the members is invalid Check the magnitude relationship between the setting values 5411 A setting value is invalid Confirm the setting value 5412 A setting value is outside its...

Page 298: ...is not installed install it If the driver is already installed or if the problem persists after driver installation contact your sales representative or a field engineer Severity Info Action S 06252 MMB PSA IP wrong format Data file_no d1 line d2 data s Meaning The configuration file of the dedicated LAN for MMB PSA communication contains an error ...

Page 299: ... is read err confirm that the configuration file exists and that the user has the read privilege If the problem persists collect getosvmco and contact your sales representative or a field engineer Severity Warning Action S 06297 hotplug s1 event s2 hasn t set Meaning A hotplug event was accepted but the required data is not set as an environment variable s1 pci or scsi s2 Environment variable name...

Page 300: ...oesn t correct data s3 Meaning A hotplug event was accepted but the format of the required data reported as an environment variable is incorrect s1 pci or scsi s2 Environment variable name s3 Format of the environment variable value Corrective action Contact your sales representative or a field engineer Severity Warning Action S ...

Page 301: ...object Meaning Creation of a driver object failed Corrective action No action is necessary Severity Info Action S 08402 Couldn t create symbolic link Meaning Creation of a driver object failed Corrective action No action is necessary Severity Info Action S ...

Page 302: ...rror Meaning The DeviceIoControl process failed Corrective action No action is necessary Severity Info Action S 08404 Query registry value failed Meaning The DeviceIoControl process failed Corrective action No action is necessary Severity Info Action ...

Page 303: ...rol was called from a user space application with an unrecognized ControlCode value Corrective action No action is necessary Severity Info Action S 08406 Register Clash Callback failed Meaning The DeviceIoControl process failed Corrective action No action is necessary Severity ...

Page 304: ... create the device object Meaning Creation of a driver object failed Corrective action No action is necessary Severity Info Action S 08505 Couldn t create symbolic link Meaning Creation of a driver object failed Corrective action No action is necessary ...

Page 305: ...Couldn t get IRP stack location Meaning The DeviceIoControl process failed Corrective action No action is necessary Severity Info Action S 08507 Couldn t get pci configuration data Meaning Reading of the PCIConfiguration space failed Corrective action ...

Page 306: ...is necessary Severity Info Action S 08508 Couldn t set pci configuration data Meaning Writing to the PCIConfiguration space failed Corrective action No action is necessary Severity Info Action S 08509 Unrecognized control code Meaning ...

Page 307: ...ed ControlCode value Corrective action No action is necessary Severity Info Action S 09100 1 2 System Status is changed in the OS Running succeeded Meaning The system status changed 1 Numerical value Decimal 2 Numerical value Decimal Corrective action No action is necessary Severity Info Action S ...

Page 308: ...ged in the OS Running s d Meaning The system status change failed 1 Decimal 2 Decimal s System error retry over request error time out failed d Decimal Corrective action Contact your sales representative or a field engineer Severity Warning Action S 09110 ...

Page 309: ...ror occurred in initial processing 1 Decimal 2 Decimal d Decimal Corrective action Contact your sales representative or a field engineer Severity Error Action S 09111 1 2 file a error s failed err i_err d os_err d detail 1 d 2 d 3 d Meaning A file processing error occurred 1 Decimal 2 Decimal a open read or close ...

Page 310: ... representative or a field engineer Severity Error Action S 09120 1 2 System Error failed err d Meaning When SVmco executed a Windows API the API returned abnormally 1 Decimal 2 Decimal d Decimal Corrective action Contact your sales representative or a field engineer Severity Error Action ...

Page 311: ... error occurred in the Service Manager process 1 Decimal 2 Decimal Corrective action Contact your sales representative or a field engineer Severity Error Action S 09131 1 2 path went wrong s Meaning An error occurred in initial processing 1 Decimal 2 Decimal ...

Page 312: ...resentative or a field engineer Severity Error Action S 09132 1 2 change of a directory went wrong s Meaning An error occurred in initial processing 1 Decimal 2 Decimal s Character string Corrective action Contact your sales representative or a field engineer Severity Error Action S ...

Page 313: ... d os_err d detail 1 d 2 d 3 d Meaning An error occurred in initial processing 1 Decimal 2 Decimal d Decimal s Character string Corrective action Contact your sales representative or a field engineer Severity Error Action S ７ ２ SVagent Messages This chapter lists SVagent messages ...

Page 314: ... Detail Output format 1 Error Driver Monitoring error event at server s1 s2 s1 host name Linux Computer name Windows s2 Event Detail 2 Warning Driver Monitoring warning event at server s1 s2 s1 host name Linux Computer name Windows s2 Event Detail Example Driver Monitoring warning event at server WIN Q77EVKAG7J3 WS08_R2_x64 PID 1 21700 IOB 1 PCIC 7 FUNC 0 e1000_express Intel R PRO 1000 PT Dual Por...

Page 315: ...al no ser Meaning S M A R T detected an exceeded threshold in a message notification from a driver v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action The relevant disk must be replaced Severity Warning Action R M T S ７ ２ ２ RAS Support Service messages This section lists RAS support service messages ...

Page 316: ... a RAID card will soon be due for replacement 2 Card name Linux example RAID Card Li Ion 1 Windows example RAID_Card 01 d Example 0079 r Numerical value 1 to 3 digits Corrective action Start the GUI of RAS Support Service Check the service life components Replace the relevant component Severity Warning Action R M T S 10601 RASStatusCheck 2 RAID BBU exceeded the operating life vendor id 1000 device...

Page 317: ... Numerical value 1 to 3 digits Corrective action Start the GUI of RAS Support Service Check the service life components Replace the relevant component Severity Error Action R M T S 10602 RASStatusCheck UPS BBU announcement of the remaining time of the operating life Meaning This message is a reminder indicating the battery unit on a UPS will soon be due for replacement Corrective action ...

Page 318: ... T S 10603 RASStatusCheck UPS BBU exceeded the operating life Meaning This message prompts replacement of the battery unit on a UPS Corrective action Replace the relevant UPS battery Severity Error Action R M T S ７ ２ ３ SVAgents external storage hard disk cabinet unit related messages ...

Page 319: ...an will fail in near future Meaning A fan error may occur Corrective action A power supply unit contains the mounted fan Replace the power supply unit soon Note Do not operate the system while the cover is removed Fan operation is not guaranteed Severity Warning Action R M T S 10701 SV Agents Adapter error Fan failed Meaning A fan error occurred ...

Page 320: ...s not guaranteed Severity Warning Action R M T S 10702 SV Agents Adapter error The redundant fan failed Meaning A fan error occurred Consequently the fan on only one side is operating Corrective action A power supply unit contains the mounted fan Replace the power supply unit Note Do not operate the system while the cover is removed Fan operation is not guaranteed Severity Warning Action ...

Page 321: ...vel Corrective action Check the condition of the fans Reduce the ambient temperature Note Do not operate the system while the cover is removed Fan operation is not guaranteed Severity Warning Action R M T S 10704 SV Agents Adapter error Temperature has reached the critical level Meaning The temperature reached the critical level Corrective action ...

Page 322: ...te the system while the cover is removed Fan operation is not guaranteed Severity Warning Action R M T S 10705 SV Agents Adapter error Insufficiant operating power supplies available Meaning The power supply is insufficient Corrective action The required power is not supplied Check the power supplies Severity Warning Action R M T S 10706 ...

Page 323: ...ction of the power supply unit If no problem is found replace the power supply unit Severity Warning Action R M T S 10707 SV Agents Adapter error Redundant power supply failed Meaning A fan error occurred Consequently the fan on only one side is operating Corrective action Replace the faulty power supply unit Severity Warning Action R M T S ...

Page 324: ... of the power supply units could not be recognized Corrective action Check both power supply units and replace the faulty one Severity Warning Action R M T S ７ ２ ４ LAN related messages Linux This section lists LAN driver messages in the following order Common e1000 related e1000e related igb related ...

Page 325: ...d Time out period 5 seconds for e1000 vi Example 8086 d Example 1209 r Numerical value 1 to 3 digits Corrective action Check whether communication is possible through the device that output this message If communication is possible no action is necessary If communication is not possible collect the data for investigation dump or log and replace the adapter Severity Error Action R M T S ...

Page 326: ...led Corrective action Take corrective action as described in the messages 11201 to 11203 that were output just before this message If the problem persists contact your sales representative or a field engineer Severity Warning Action T S 11201 e1000 xxxx xx xx x Adapter or Software error No usable DMA configuration aborting Meaning DMA cannot be used on this system Corrective action ...

Page 327: ...ing Action T S 11202 e1000 i Adapter error The EEPROM Checksum Is Not Valid vendor id 8086 device id d revision r Meaning An EEPROM checksum error was detected i ethx or xxxx xx xx x d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S ...

Page 328: ...ted d device id e g 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11204 e1000 ethx Adapter error Hardware Error vendor id 8086 device id d revision r Meaning A hardware error was detected d device id e g 1209 r Numerical value 1 to 3 digits Corrective action ...

Page 329: ...S 11205 e1000 i Adapter error EEPROM Read Error vendor id 8086 device id d revision r Meaning An EEPROM read error was detected i ethx or xxxx xx xx x d device id e g 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S ...

Page 330: ...place the adapter Severity Warning Action T S 11207 e1000 ethx Software error Unable to Allocate Memory Meaning Memory acquisition for the transmit descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or l...

Page 331: ...ity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11209 e1000 ethx Software error Unable to Allocate aligned Memory Meaning Memory acquisition for the transmit descr...

Page 332: ...e or a field engineer Severity Warning Action T S 11210 e1000 ethx Software error Unable to Allocate Memory Meaning Memory acquisition for the receive descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump o...

Page 333: ... the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11212 e1000 ethx Software error Unable to Allocate aligned Memory Meaning Memory acquisition for the receive descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the pr...

Page 334: ...unication speed or method is not supported Corrective action Recheck the communication speed and method settings for the adapter Set the correct values Severity Warning Action T S 11214 e1000 xxxx xx xx x Adapter error PCI parity error detected vendor id 8086 device id d revision r Meaning A PCI parity error was detected d device id e g 1209 ...

Page 335: ...ng Action R M T S 11215 e1000 xxxx xx xx x Adapter error Cannot recover from a PCI parity error vendor id 8086 device id d revision r Meaning Recovery from the PCI parity error is not possible d device id e g 1209 r Numerical value 1 to 3 digits Corrective action Replace the adapter If the problem persists even after you replace the adapter replace the device e g PCI_Box connected to the adapter S...

Page 336: ...9 r Numerical value 1 to 3 digits Corrective action Replace the adapter If the problem persists even after you replace the adapter replace the device e g PCI_Box connected to the adapter Severity Warning Action R M T S 11217 e1000 xxxx xx xx x Adapter error Cannot recover from a PCI parity error vendor id 8086 device id d revision r Meaning Recovery from the PCI parity error is not possible ...

Page 337: ...r Severity Warning Action R M T S 11218 e1000 xxxx xx xx x Adapter error PCI parity error detected vendor id 8086 device id d revision r Meaning A PCI parity error was detected during a DMA transfer d device id e g 1209 r Numerical value 1 to 3 digits Corrective action Replace the adapter If the problem persists even after you replace the adapter replace the device e g PCI_Box connected to the ada...

Page 338: ...I interrupt resource cannot be allocated Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11220 e1000 ethx Adapter or Software error Unable to allocate interrupt Error Meaning The interrupt resource cannot be allocated Corrective action ...

Page 339: ...g Action T S 11221 e1000 Adapter error EEPROM initialization failed Meaning Initialization of the EEPROM failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action R M T S 11222 e1000 ethx Adapter or Software error Detected Tx Unit Hang Meaning ...

Page 340: ...s abnormal restart reset the adapter or restart the system If normal operation cannot be restored even after a system restart replace the adapter Severity Warning Action T S 11223 e1000 i Adapter or Software error Error in setting MWI Meaning Setting an MWI failed i ethx or xxxx xx xx x Corrective action Collect the data for investigation dump or log Contact your sales representative or a field en...

Page 341: ...collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11225 e1000 xxxx xx xx x Software error Allocation for Tx Queue Num failed Meaning Resource allocation for the send queue failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If th...

Page 342: ...ction Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11227 e1000 ethx Software error MTU 9216 bytes not supported on 82572 controllers Meaning ...

Page 343: ...g Set a value in the correct range Severity Warning Action T S 11231 e1000 Software error Cannot re enable PCI device after reset Meaning After a reset the PCI device could not be restarted Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11232 ...

Page 344: ...or investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11233 e1000 ethx Software error Cannot change link characteristics when SoL IDER is active Meaning The link setting cannot be changed Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action ...

Page 345: ...e pattern test failed d device id e g 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11235 e1000 ethx Adapter error set check reg test failed vendor id 8086 device id d revision r Meaning The register test failed d device id e g 1209 ...

Page 346: ...ter Severity Warning Action R M T S 11236 e1000 ethx Adapter error failed STATUS register test vendor id 8086 device id d revision r Meaning The STATUS register test failed d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S ...

Page 347: ...e id e g 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11239 e1000 Software error Cannot enable PCI device from suspend Meaning The PCI device cannot be started from the suspend state Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer...

Page 348: ...e id d revision r Meaning A PCI master abort error occurred during a read operation on a register d device id e g 1209 r Numerical value 1 to 3 digits Corrective action A hardware error occurred An adapter or IOB failure may have occurred First replace the adapter If the problem recurs replace the IOB Severity Warning Action R M T S 11241 ...

Page 349: ...ccurred First replace the adapter If the problem recurs replace the IOB Severity Warning Action R M T S 11243 e1000 ethx Software error e1000_set_multi memory allocation failed Meaning Memory allocation for the multicast address table failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists e...

Page 350: ...irq pskb_may_pull failed Meaning The header deletion process pskb_may_pull on a received packet failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S e1000e related This section lists e1000e related messages 11600 ...

Page 351: ...09 r Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11601 e1000e xxxx xx xx x Adapter error The NVM Checksum Is Not Valid vendor id 8086 device id d revision r Meaning An NVM checksum error was detected d device id e g 1209 r Numerical value 1 to 3 digits Corrective act...

Page 352: ...R M T S 11602 e1000e s Adapter error Hardware Error vendor id 8086 device id d revision r Meaning A hardware error was detected s ethx or xxxx xx xx x d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S ...

Page 353: ...a MAC address d device id e g 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11604 e1000e xxxx xx xx x Adapter or Software error Invalid MAC Address vendor id 8086 device id d revision r Meaning The specified MAC address is invalid d device id e g 1209 r Numerical value 1 to 3 digits Corrective action ...

Page 354: ...y for the transmit descriptor ring Meaning Memory acquisition for the transmit descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity...

Page 355: ...e try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11607 e1000e ethx Software error Unsupported Speed Duplex configuration Meaning The specified communication speed or method is not supported Corrective action Recheck the communication sp...

Page 356: ...The MSI interrupt resource cannot be allocated d device id e g 1209 r Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11609 e1000e ethx Adapter or Software error Detected Tx Unit Hang vendor id 8086 device id d revision r Meaning ...

Page 357: ...ut if communication becomes abnormal restart reset the adapter or restart the system If normal operation cannot be restored even after a system restart replace the adapter Severity Warning Action T S 11610 e1000e ethx Adapter error pattern test reg failed vendor id 8086 device id d revision r Meaning The pattern test failed d device id e g 1209 r Numerical value 1 to 3 digits Corrective action An ...

Page 358: ...id 8086 device id d revision r Meaning The register test failed d device id e g 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11612 e1000e ethx Adapter error failed STATUS register test vendor id 8086 device id d revision r ...

Page 359: ...n adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11613 e1000e ethx Software error MTU 9216 not supported Meaning Setting an MTU of more than 9216 bytes is not supported on this controller Corrective action Recheck the MTU setting Set a value in the correct range Severity Warning Action T S ...

Page 360: ...changed d device id e g 1209 r Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11615 e1000e ethx Adapter error Cannot do PHY loopback test when SoL IDER is active vendor id 8086 device id d revision r Meaning The PHY loopback test cannot be executed d device id e g 1209 ...

Page 361: ... allocate memory for queues Meaning Memory acquisition for the send and receive queues failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning...

Page 362: ...09 r Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S 11618 e1000e xxxx xx xx x Adapter or Software error Cannot re enable PCI device after reset vendor id 8086 device id d revision r Meaning After an adapter reset the PCI device could not be restarted d device id e g 120...

Page 363: ...0e xxxx xx xx x Adapter or Software error can t bring device back up after reset vendor id 8086 device id d revision r Meaning After a reset the device backup could not be acquired d device id e g 1209 r Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or log Contact your sales representative or a field engineer Severity Warning Action T S ...

Page 364: ...tem If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11621 e1000e ethx Software error pskb_may_pull failed Meaning The header deletion process pskb_may_pull on a received packet failed Corrective action Collect the data for investigation dump or fjsnap Contact you...

Page 365: ... an MSI interrupt occurred because initialization of the MSI X interrupt failed s ethx or xxxx xx xx x Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11623 e1000e s Software error Failed to initialize MSI interrupts Falling back to legacy interrupts Meaning ...

Page 366: ...gation For a RHEL 5 3 Xen environment no action is necessary Although this message is output at operating system startup because the management operating system does not support MSI there is no effect on the system Severity Warning Action T S 11624 e1000e ethx Software error Interrupt allocation failed Meaning Setting an interrupt failed Corrective action Collect the data for investigation dump or...

Page 367: ...cy interrupt is used because the MSI interrupt test failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11626 e1000e ethx Software error Error reading PHY register Meaning Reading of the PHY register failed Corrective action ...

Page 368: ...location failed Meaning Memory acquisition for the multicast address table failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T...

Page 369: ...stigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11629 e1000e ethx Software error Could not read PHY page 769 Meaning Reading of PHY page 769 failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S ...

Page 370: ...on dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11631 e1000e xxxx xx xx x Software error not support wake up packets Meaning This interface does not support directed unicast frame wake up packets Corrective action Check whether the card supports WOL If it supports WOL confirm that the setting was made in the correct way Severity Warning ...

Page 371: ...ion After this message was output if communication is normal no action is necessary Alternatively after this message was output if communication becomes abnormal restart reset the adapter or restart the system If normal operation cannot be restored even after a system restart replace the adapter Severity Warning Action T S 11633 e1000e xxxx xx xx x Adapter or Software error __pskb_pull_tail failed...

Page 372: ...t the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11634 e1000e xxxx xx xx x Software error Jumbo Frames not supported Meaning Jumbo frames are not supported Corrective action Delete the settings of jumbo frames Severity Warning Action T S 11635 ...

Page 373: ...ctive action Recheck the MTU setting Set a value in the correct range Severity Warning Action T S 11636 e1000e ethx Adapter or Software error Reset adapter Meaning Ａｄａｐｔｅｒ ｉｓ reset Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S ...

Page 374: ...n aborting Meaning DMA cannot be used on this system Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11701 igb xxxx xx xx x Adapter error The NVM Checksum Is Not Valid vendor id 8086 device id d revision r Meaning An NVM checksum error was detected ...

Page 375: ...Replace the adapter Severity Warning Action R M T S 11702 igb xxxx xx xx x Adapter error Hardware Error vendor id 8086 device id d revision r Meaning A hardware error was detected d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action ...

Page 376: ...eaning An NVM read error was detected d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11704 igb xxxx xx xx x Adapter or Software error Invalid MAC Address Meaning The specified MAC address is invalid Corrective action ...

Page 377: ...ry for the transmit descriptor ring Meaning Memory acquisition for the transmit descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Seve...

Page 378: ...ng the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 11707 igb xxxx xx xx x Software error Unsupported Speed Duplex configuration Meaning The specified communication speed or method is not supported Corrective action Recheck the communication speed an...

Page 379: ...dity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 11709 igb xxxx xx xx x Adapter or Software error Detected Tx Unit Hang Meaning A hang was detected in the trans...

Page 380: ...normal restart reset the adapter or restart the system If normal operation cannot be restored even after a system restart replace the adapter Severity Warning Action T S 11710 igb xxxx xx xx x Adapter error pattern test reg failed vendor id 8086 device id d revision r Meaning The pattern test failed d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurr...

Page 381: ... Meaning The register test failed d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11712 igb xxxx xx xx x Adapter error failed STATUS register test vendor id 8086 device id d revision r Meaning The register test failed d Example 1209 ...

Page 382: ...ed Replace the adapter Severity Warning Action R M T S 11713 igb xxxx xx xx x Software error MTU 9216 not supported Meaning Setting an MTU of more than 9216 bytes is not supported on this controller Corrective action Recheck the MTU setting Set a value in the correct range Severity Warning Action T S 11714 ...

Page 383: ...n Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11715 igb xxxx xx xx x Adapter error Cannot do PHY loopback test when SoL IDER is active vendor id 8086 device id d revision r Meaning The PHY loopback test cannot be executed d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may ha...

Page 384: ...tting an interrupt failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11717 igb xxxx xx xx x Adapter or Software error Unable to allocate memory for queues Meaning Memory acquisition for the send and receive queues failed ...

Page 385: ...ta for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 11718 igb xxxx xx xx x Adapter or Software error Cannot enable PCI device from suspend Meaning The PCI device cannot be started from the suspend state Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Sever...

Page 386: ...tion Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11720 igb xxxx xx xx x Software error igb_up failed after reset Meaning Interface startup after a reset failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning ...

Page 387: ...on Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 11722 igb xxxx xx xx x Software error failed to allocate multicast filter list Meaning Creatio...

Page 388: ... the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 11723 igb xxxx xx xx x Software error Error receiving msg from VF Meaning An error was detected while a message was received from the VF Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity War...

Page 389: ...ty Warning Action T S 11725 igb xxxx xx xx x Software error Unable to allocate memory for vectors Meaning Allocation of memory for interrupt vectors failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact ...

Page 390: ...em memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales representative or a field engineer Severity Warning Action T S 11727 igb xxxx xx xx x Software error Unable to allocate memory for VF Data Storage Meaning Allocation of memory for VF data stora...

Page 391: ...ty Warning Action T S 11728 igb xxxx xx xx x Software error Unable to allocate memory for the receive descriptor ring Meaning Memory acquisition for the receive descriptor ring failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigat...

Page 392: ...tting Set a value in the correct range Severity Warning Action T S 11730 igb xxxx xx xx x Adapter or Software error pci_cleanup_aer_uncorrect_error_status failed Meaning Status clearing at the bus reset time failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action ...

Page 393: ...r Severity Warning Action R M T S 11732 igb xxxx xx xx x Software error TX DMA map failed Meaning DMA address map for transmittion is failed Corrective action Check the validity of the system memory estimate If the memory estimate seems reasonable try restarting the system If the problem persists even after a system restart collect the data for investigation dump or log and contact your sales repr...

Page 394: ...ssages 11800 ixgbe Adapter or Software error Cannot enable PCIdevice from suspend Meaning The PCI device cannot be started from the suspend state Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11801 ...

Page 395: ...ect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11802 ixgbe ethx Adapter error Fan has stopped vendorid 8086 device id d revision r Meaning An adapter error occurred d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning ...

Page 396: ...g Initialization of the MSI X interrupt failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11804 ixgbe ethx Adapter or Software error request_irq for msix_lsc failed Meaning Initialization of msix_lsc failed Corrective action ...

Page 397: ...er or Software error request_irq failed Meaning Initialization of the interrupt failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11806 ixgbe ethx Adapter or Software error RXDCTL ENABLE on Rx queue not set within the polling period vendor id 8086 device id d revision r ...

Page 398: ...for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11807 ixgbe ethx Adapter error link_config FAILED vendor id 8086 device id d revision r Meaning The condition and speed of the link cannot be set d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity ...

Page 399: ...id d revision r Meaning The vector required for an MSI X interrupt cannot be assigned d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11809 ixgbe ethx Software error Unable to allocate MSI interrupt falling back to legacy Meaning ...

Page 400: ...d engineer to perform an investigation Severity Warning Action T S 11810 ixgbe ethx Software error Unable to allocate memory for queues Meaning Memory for the send and receive queues cannot be allocated Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation If the physical memory is insufficient add memory S...

Page 401: ...o perform an investigation Severity Warning Action T S 11812 ixgbe ethx Software error Unable to allocate memory for the transmit descriptor ring Meaning Memory for the transmit descriptor ring cannot be allocated There may be a temporary shortage of available memory in the system Corrective action Restart the system If the problem persists even after a system restart collect the data for investig...

Page 402: ... be a temporary shortage of available memory in the system Corrective action Restart the system If the problem persists even after a system restart collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 11814 ixgbe ethx Adapter or Software error Cannot reenable PCI device after reset vendor id 8086 device id d revision r ...

Page 403: ...k your sales representative or a field engineer to perform an investigation Severity Warning Action T S 11815 ixgbe ethx Adapter error ixgbe_up failed after reset vendor id 8086 device id d revision r Meaning After a reset the card could not be updated d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning ...

Page 404: ...ialization of hardware failed d Example 1209 r Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action R M T S 11817 ixgbe xxxx xx xx x Adapter error Hardware Error vendor id 8086 device id d revision r Meaning ...

Page 405: ...tion R M T S 11818 ixgbe xxxx xx xx x Adapter or Software error EEPROM initialization failed vendor id 8086 device id d revision r Meaning Initialization of the EEPROM parameter failed d Example 1209 r Numerical value 1 to 3 digits Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning ...

Page 406: ...gation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action T S 11820 ixgbe xxxx xx xx x Software error No usable DMA configuration Meaning DMA configuration failed Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation ...

Page 407: ...86 device id d revision r Meaning An EEPROM checksum error was detected d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11822 ixgbe xxxx xx xx x Adapter or Software error invalid MAC address vendor id 8086 device id d revision r ...

Page 408: ...ter a system restart collect the data for investigation dump or fjsnap and ask your sales representative or a field engineer to perform an investigation Severity Warning Action T S 11823 ixgbe ethx Adapter error setup link failed vendor id 8086 device id d revision r Meaning The setting of NIC speed failed A hardware error occurred d Example 1209 r Numerical value 1 to 3 digits Corrective action A...

Page 409: ...d revision r Meaning The pattern test of the NIC failed A hardware error occurred d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11825 ixgbe ethx Adapter error set check reg test failed vendor id 8086 device id d revision r ...

Page 410: ...e may have occurred Replace the adapter Severity Warning Action R M T S 11826 ixgbe ethx Adapter error failed STATUS register test vendor id 8086 device id d revision r Meaning The STATUS register test of the NIC failed A hardware error occurred d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity ...

Page 411: ...vendor id 8086 device id d revision r Meaning The transmit queue cannot be enabled d Example 1209 r Numerical value 1 to 3 digits Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11828 ixgbe ethx Software error Failed to enable PCI sriov Meaning ...

Page 412: ... Warning Action T S 11829 ixgbe ethx Software error Unable to allocate memory for VF Data Storage SRIOV disabled Meaning Memory for VF data storage cannot be allocated Disable SR IOV Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation If the physical memory is insufficient add memory Severity Warning Acti...

Page 413: ... the same type are connected compare them with what is displayed on the SVOM Web UI Replace the one that is connected but not displayed Severity Warning Action R M T S 11831 ixgbe ethx Software error Could not set MAC Filter for VF Meaning A MAC filter cannot be set for the VF Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to p...

Page 414: ...sage was found Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Warning Action T S 11833 ixgbe xxxx xx xx x Software error pci_request_selected_regions failed Meaning An error was returned from pci_request_selected_regions ...

Page 415: ...ntative or a field engineer Severity Warning Action T S 11834 ixgbe xxxx xx xx x Adapter error Network adapter has over heated vendor id 8086 device id d revision r Meaning Network adapter has over heated Corrective action An adapter failure may have occurred Replace the adapter Severity Warning Action R M T S 11835 ...

Page 416: ...investigation Severity Warning Action R M T S 11836 ixgbe Adapter error should not be a VF Meaning ID for VF is allocated to PF Corrective action An adapter failure may have occurred Replace the adapter If multiple adapters of the same type are connected compare them with what is displayed on the SVOM Web UI Replace the one that is connected but not displayed Severity Warning Action メッセージ内容 invali...

Page 417: ... because an unsupported SFP module type was detected Corrective action Collect the data for investigation dump or fjsnap Ask your sales representative or a field engineer to perform an investigation Severity Severity Warning Action R M T S ７ ２ ５ Fibre Channel messages Linux This section lists Fibre Channel related messages 12002 ...

Page 418: ...d from a remote Nport d device id e g F980 r Numerical value 1 to 3 digits Corrective action Check the remote Nport Severity Warning Action T S 12005 lpfc xxxx xx xx x Device or FC Network error Nodev timeout vendor id 10DF device id d revision r Meaning The driver lost a remote Nport d Example F980 r Numerical value 1 to 3 digits Corrective action Check the fabric hub or device connection ...

Page 419: ...own Identifier in RSCN vendor id 10DF device id d revision r Meaning An RSCN payload contains an unknown ID d device id e g F980 r Numerical value 1 to 3 digits Corrective action This is a potential problem of the fabric switch Contact the fabric vendor for a check Severity Warning Action T S 12007 ...

Page 420: ... g F980 r Numerical value 1 to 3 digits Corrective action Check the fabric setting Severity Warning Action T S 12009 lpfc xxxx xx xx x Adapter or FC Network error NameServer query timeout vendor id 10DF device id d revision r Meaning A query to the name server timed out d device id e g F980 r Numerical value 1 to 3 digits Corrective action Check the fabric setting ...

Page 421: ...F device id d revision r Meaning The completion of a mailbox command that had supposedly not been issued was reported d Example F980 r Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12016 ...

Page 422: ... Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12018 lpfc xxxx xx xx x Adapter or Software error Ring handler Meaning The index of the response ring on the port side is larger than the ring size Corrective action A driver hardware or firmware has a fault Contact your sales repres...

Page 423: ...ring on the port side is larger than the ring size Corrective action A driver hardware or firmware has a fault Contact your sales representative or a field engineer Severity Warning Action T S 12022 lpfc xxxx xx xx x Software error Rsp ring get Meaning The Iotag assigned to the response ring exceeds the set maximum value Corrective action ...

Page 424: ... 12023 lpfc xxxx xx xx x Adapter error READ_SPARM mbxStatus error vendor id 10DF device id d revision r Meaning The driver issued a READ_SPARM command but it failed d device id e g F980 r Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault Contact your sales representative or a field engineer Severity Warning Action R M T S ...

Page 425: ...l value 1 to 3 digits Corrective action Hardware or firmware has a fault Contact your sales representative or a field engineer Severity Warning Action R M T S 12025 lpfc xxxx xx xx x Adapter or Software error unknown IOCB command Meaning An unknown IOCB command completion notification was received Corrective action A driver or firmware has a fault If the error keeps recurring contact your sales re...

Page 426: ...letion notification was received Corrective action A driver hardware or firmware has a fault Contact your sales representative or a field engineer Severity Warning Action T S 12027 lpfc xxxx xx xx x Adapter error Config Port initialization error vendor id 10DF device id d revision r Meaning A READ_NVPARM mailbox command failed during initialization of the adapter ...

Page 427: ...a field engineer Severity Warning Action R M T S 12029 lpfc xxxx xx xx x Adapter error Adapter failed to init timeout vendor id 10DF device id d revision r Meaning An adapter error occurred d device id e g F980 r Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning ...

Page 428: ...An adapter error occurred d Example F980 r Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12031 lpfc xxxx xx xx x Adapter error Adapter failed to init chipset vendor id 10DF device id d revision r Meaning ...

Page 429: ...ive or a field engineer Severity Warning Action R M T S 12032 lpfc xxxx xx xx x Adapter error Adapter failed to init mbxCmd READ_REV vendor id 10DF device id d revision r Meaning Initialization of the adapter failed d device id e g F980 r Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engine...

Page 430: ...sion of the firmware was detected during initialization d Example F980 r Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault Update the firmware If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12034 lpfc xxxx xx xx x Adapter error Adapter failed to init mbxCmd CONFIG_PORT vendor id 10DF device id d revi...

Page 431: ...les representative or a field engineer Severity Warning Action R M T S 12035 pfc xxxx xx xx x Adapter error Adapter failed to init mbxCmd CFG_RING vendor id 10DF device id d revision r Meaning Initialization of the adapter failed d device id e g F980 r Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or ...

Page 432: ...Cmd READ_SPARM vendor id 10DF device id d revision r Meaning Initialization of the adapter failed d Example F980 r Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12038 ...

Page 433: ... device id e g F980 r Numerical value 1 to 3 digits Corrective action Hardware or a driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 12039 lpfc xxxx xx xx x Adapter error Adapter failed to init mbxCmd READ_CONFIG vendor id 10DF device id d revision r Meaning Initialization of the adapter failed d device id e g F980 r ...

Page 434: ...2040 lpfc xxxx xx xx x Adapter error Adapter failed to mbxCmd INIT_LINK vendor id 10DF device id d revision r Meaning Initialization of the adapter failed d device id e g F980 r Numerical value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S ...

Page 435: ...l value 1 to 3 digits Corrective action Hardware or firmware has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 12054 lpfc xxxx xx xx x Software error Illegal State Transition Meaning An invalid node state transition was detected Corrective action A driver problem may have occurred Contact your sales representative or a fi...

Page 436: ... performed but the operation ran out of retries PC error recovery d device id e g F980 r Numerical value 1 to 3 digits Corrective action If a retry with the succeeding driver is successful no action is necessary If it fails replacement of the HBA may be necessary or the PCI bus may have a fault Contact your sales representative or a field engineer If the error recurs after the retry contact your s...

Page 437: ... Numerical value 1 to 3 digits Corrective action If a retry with the succeeding driver is successful no action is necessary If it fails replacement of the HBA may be necessary or the PCI bus may have a fault Contact your sales representative or a field engineer If the error recurs after the retry contact your sales representative or a field engineer Severity Warning Action T S 12064 lpfc xxxx xx x...

Page 438: ...us in the system has a fault Replace the adapter Severity Warning Action R M T S 12070 lpfc xxxx xx xx x Adapter error Adapter reset failed vendor id 10DF device id d revision r Meaning When a PCI error was detected HBA Reset was executed but it failed PC error recovery d device id e g F980 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced because it has a fault Contact yo...

Page 439: ... is performed when a response from NameServer times out failed As a result device detection failed Corrective action A driver or system error insufficient resources occurred If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 12078 lpfc xxxx xx xx x Adapter error bigger then rsp ring vendor id 10DF device id d revision r Meaning ...

Page 440: ...eplace the adapter Severity Warning Action R M T S 12080 lpfc xxxx xx xx x Adapter error Unknown IOCB command Data vendor id 10DF device id d revision r Meaning An unknown IOCB command was detected for a function for fast path processing with IOCB of a FCP ring as the target d deviceid vpd e g F980 r Numerical value 1 to 3 digits Corrective action A driver or firmware has a fault If the problem pe...

Page 441: ...and was detected for a function for slow path processing with IOCB of a non FCP ring for example ELS ring as the target d deviceid vpd e g F980 r Numerical value 1 to 3 digits Corrective action A driver or firmware has a fault If the problem persists replace the adapter Severity Warning Action R M T S 12083 lpfc xxxx xx xx x Software error Bus Reset on target failed Meaning ...

Page 442: ...er Severity Warning Action T S 12089 lpfc xxxx xx xx x Adapter error Adapter failed to mbxCmd CONFIG_HBQ vendor id 10DF device id d revision r Meaning Adapter initialization failure The CONFIG_HBQ mailbox command failed d device id e g F980 r Numerical value 1 to 3 digits Corrective action A card or the card firmware has a fault Contact your sales representative or a field engineer Severity Warnin...

Page 443: ...FC interface d device id e g F980 r Numerical value 1 to 3 digits Corrective action Check the connection route cable switch HBA RAID port etc If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 12091 lpfc xxxx xx xx x Adapter error Adapter failed to set maximum DMA length mbxStatus vendor id 10DF device id d revision r Meaning Adapter init...

Page 444: ...entative or a field engineer Severity Warning Action R M T S 12092 lpfc xxxx xx xx x Device or FC Network error Invalid response length vendor id 10DF deviceid d revision r Meaning The response length is invalid Corrective action The target or path has a problem Check the connection path cable switch HBA disk device port etc Severity Warning Action T S ...

Page 445: ...ction A card or driver has a problem Contact your sales representative or a field engineer Severity Warning Action T S 12094 lpfc xxxx xx xx x Adapter or Software error Device Reset rport failure vendor id 10DF device id d revision r Meaning The remote port data on the driver is NULL Corrective action A card or driver has a problem Contact your sales representative or a field engineer Severity ...

Page 446: ... lpfc xxxx xx xx x Software error Slow path EQ not allocated Meaning Memory Slow Path EQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S ...

Page 447: ...t the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12202 lpfc xxxx xx xx x Software error Fast path EQ not allocated Meaning Memory Fast Path EQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative o...

Page 448: ... path EQ Meaning The setting for Fast Path EQ is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12204 lpfc xxxx xx xx x Software error Mailbox CQ not allocated Meaning ...

Page 449: ...ales representative or a field engineer Severity Warning Action T S 12205 lpfc xxxx xx xx x Adapter or Software error Failed setup of slow path mailbox CQ Meaning The setting for Slow Path mailbox CQ is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action...

Page 450: ...has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12207 lpfc xxxx xx xx x Adapter or Software error Failed setup of slow path ELS CQ Meaning The setting for Slow Path ELS CQ is failed Corrective action HBA has some fault or memory is insufficient ...

Page 451: ...ction T S 12208 lpfc xxxx xx xx x Software error Fast path FCP CQ not allocated Meaning Memory Fast path FCP CQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12209 ...

Page 452: ...he data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12210 lpfc xxxx xx xx x Software error Slow path MQ not allocated Meaning Memory Slow path MQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a...

Page 453: ...or Slow path MQ is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12212 lpfc xxxx xx xx x Software error Slow path ELS WQ not allocated Meaning Memory Slow path ELS WQ can not be allcated ...

Page 454: ...ve or a field engineer Severity Warning Action T S 12213 lpfc xxxx xx xx x Adapter or Software error Failed setup of slow path ELS WQ Meaning The setting for Slow path ELS WQ is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S ...

Page 455: ...lect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12215 lpfc xxxx xx xx x Adapter or Software error Failed setup of fast path Meaning The setting for Fast path FCP WQ is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representati...

Page 456: ...emory USL RQ can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12217 lpfc xxxx xx xx x Adapter or Software error Failed setup of Receive Queue Meaning ...

Page 457: ...representative or a field engineer Severity Warning Action T S 12218 lpfc xxxx xx xx x Adapter or Software error Error during rpi post operation Meaning Error is occurred during rpi post operation Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action ...

Page 458: ... Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12220 lpfc xxxx xx xx x Adapter or Software error Unregister FCFI command failed status Meaning Unresigter FCFI command is failed to delete status Corrective action ...

Page 459: ...e or a field engineer Severity Warning Action T S 12221 lpfc xxxx xx xx x Adapter or Software error Failure HBA POST Status Meaning Failed to add HBA Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12222 ...

Page 460: ...ter replace HBA collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action R M T S 12223 lpfc xxxx xx xx x Software error Failed to allocate non embedded SGE array Meaning Memory non embedded SGE array can not be allcated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation...

Page 461: ...V Error Meaning Failed to read SLI level Current SLI level is displayed SLI level which make effective FcoE is displayed Corrective action Please confirm SLI level supported by HBA and driver is correct Severity Warning Action T S 12225 lpfc xxxx xx xx x Adapter or Software error READ_SPARAM command failed ...

Page 462: ...t your sales representative or a field engineer Severity Warning Action T S 12226 lpfc xxxx xx xx x Adapter or Software error Error during sgl post operation Meaning Error is occurred during SGL post operation Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning ...

Page 463: ...PI post operation Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12228 lpfc xxxx xx xx x Adapter or Software error Error during queue setup Meaning Error is occurred during queue setup Corrective action ...

Page 464: ...ngineer Severity Warning Action T S 12229 lpfc xxxx xx xx x Adapter or Software error Invalid param Meaning Invalid paramter is detected and processing is rejected Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12230 ...

Page 465: ...nvestigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12231 lpfc xxxx xx xx x Adapter or Software error REMOVE_ALL_SGL_PAGES mailbox failed Meaning Process REMOVE_ALL_SGL_PAGES is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field...

Page 466: ...mmand can not be issued Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12233 lpfc xxxx xx xx x Software error Failed to allocate mbox cmd memory Meaning Memory mailbox command can not be allocated ...

Page 467: ...ineer Severity Warning Action T S 12234 lpfc xxxx xx xx x Software error Allocated DMA memory size is less than the requested DMA memory size Meaning Memory is allocated less than requested Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S ...

Page 468: ...ficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12236 lpfc xxxx xx xx x Software error Unable to allocate memory for issuing SLI_CONFIG_SPECIAL mailbox command Meaning Necessary memory size for issuing SLI_CONFIG_SPECIAL mailbox can not be allocated Corrective action A driver or kernel has a fault or memory...

Page 469: ...ing Action T S 12237 lpfc xxxx xx xx x Adapter or Software error POST_RPI_HDR mailbox failed Meaning POST_RPI_HDR mailbox process is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12238 ...

Page 470: ...etected after replace HBA collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action R M T S 12239 lpfc xxxx xx xx x Adapter or Software error Resume RPI Mailbox failed Meaning Failed to resume RPI mailbox process Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Cont...

Page 471: ...y ADD_FCF command can not be allocated Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 12241 lpfc xxxx xx xx x Adapter or Software error ADD_FCF_RECORD mailbox failed Meaning ...

Page 472: ...your sales representative or a field engineer Severity Warning Action T S 12242 lpfc xxxx xx xx x Adapter or Software error INIT VPI Mailbox failed Meaning INIT VPI mailbox process is failed Corrective action HBA has some fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S ...

Page 473: ...ted Corrective action A driver or kernel has a fault or memory is insufficient Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S ７ ２ ７ SCSI messages Linux This section lists SCSI related messages 13001 mptscsih iocx Software error Unexpected msg function reply received ...

Page 474: ...r sales representative or a field engineer Severity Warning Action T S 13003 mptscsih Software error Insufficient memory to add adapter Meaning A memory shortage was detected during adapter installation Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S ...

Page 475: ...t If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13006 mptscsih iocx Software error Unable allocate interrupt Meaning An IRQ could not be acquired during adapter installation Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action ...

Page 476: ...installation d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13008 mptscsih iocx Adapter error pci suspend IOC msg unit reset failed vendor id 1000 device id d revision r Meaning The IOC message unit reset process failed ...

Page 477: ...ield engineer Severity Warning Action R M T S 13009 mptscsih iocx Adapter error pci resume Cannot recover vendor id 1000 device id d revision r Meaning A resume operation on the adapter failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning ...

Page 478: ...rogress Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13011 mptscsih iocx Adapter error Adapter not ready vendor id 1000 device id d revision r Meaning The adapter does not become READY d Example 0030 r Numerical value 1 to 3 digits ...

Page 479: ...ng Action R M T S 13012 mptscsih iocx Adapter error Adapter not ready vendor id 1000 device id d revision r Meaning The adapter does not become READY alt port d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S ...

Page 480: ...ive action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13014 mptscsih iocx Adapter error init failure vendor id 1000 device id d revision r Meaning Sending an IOCInit request to the adapter failed d Example 0030 r Numerical value 1 to 3 digits Corrective action ...

Page 481: ...the process for detecting PCI data duplication the alternate controller pointer of the merge source has already been set Or the alternate controller pointer of the merge source has already been set s RHEL5 5 iocx iocy RHEL5 3 to 5 4 iocx iocx iocy adapter name e g ioc0 Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity...

Page 482: ...r was detected d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13019 mptscsih iocx Adapter error IOC is in FAULT state vendor id 1000 device id d revision r Meaning The adapter state changed to fault d Example 0030 ...

Page 483: ...ecessary Severity Info Action S 13020 mptscsih iocx Adapter error IOC msg unit reset failed vendor id 1000 device id d revision r Meaning An IOC Message Unit Reset request sent to the adapter failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action ...

Page 484: ... 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13022 mptscsih iocx Adapter error Wait IOC_READY state timeout vendor id 1000 device id d revision r Meaning The state did not change to IOC_READY even after a wait for the specified time 15 seconds ...

Page 485: ...ning Action R M T S 13023 mptscsih iocx Adapter error Can t get IOCFacts IOC NOT READY vendor id 1000 device id d revision r Meaning The IOCFACTS request cannot be executed because the adapter is in the NOT READY state d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity...

Page 486: ...st is set to 0 Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13025 mptscsih iocx Adapter error Invalid IOC facts reply vendor id 1000 device id d revision r Meaning The response to an IOCFACTS request is invalid d Example 0030 r Numerical value 1 to 3 digits ...

Page 487: ...ih iocx Adapter error Can t get IOCFacts IOC NOT READY vendor id 1000 device id d revision r Meaning The PORTFACTS request cannot be executed because the adapter is in the NOT READY state d Example 0030 r Numerical value 1 to 8 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S ...

Page 488: ...econds d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13028 mptscsih iocx Adapter error Failed to come READY after reset vendor id 1000 device id d revision r Meaning The state did not change to READY even after a wait of 20 seconds after ada...

Page 489: ...Severity Warning Action R M T S 13029 mptscsih iocx Adapter error Enable Diagnostic mode FAILED vendor id 1000 device id d revision r Meaning The adapter did not enter diagnostic mode even after 20 retries d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning ...

Page 490: ...etHistory bit of the adapter could not be cleared d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13032 mptscsih iocx Adapter error Diagnostic reset FAILED vendor id 1000 device id d revision r Meaning ...

Page 491: ...urring contact your sales representative or a field engineer Severity Warning Action R M T S 13034 mptscsih iocx Software error Unable to allocate Reply Request Chain Buffers Meaning Buffer allocation to the adapter failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action ...

Page 492: ...on A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13036 mptscsih iocx Adapter error Doorbell ACK timeout vendor id 1000 device id d revision r Meaning The adapter could not clear the Doorbell_S status bit d Example 0030 r Numerical value 1 to 3 digits Corrective action ...

Page 493: ...S 13037 mptscsih iocx Adapter error Doorbell INT timeout vendor id 1000 device id d revision r Meaning The adapter could not set the Doorbell_INT status bit d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S ...

Page 494: ...mple 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13040 mptscsih iocx Adapter error Firmware Reload FAILED vendor id 1000 device id d revision r Meaning The firmware reload failed d Example 0030 r Numerical value 1 to 3 digits ...

Page 495: ...rity Warning Action R M T S 13041 mptscsih iocx Adapter error Cannot recover vendor id 1000 device id d revision r Meaning The adapter reset failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S ...

Page 496: ...ical value 1 to 3 digits Corrective action Display the error information LogInfo from the HBA This message reports the isolation for a failure occurrence so the message alone does not require any corrective action Severity Warning Action T S 13044 mptscsih Software error Unable to copy mpt_ioctl_header data Meaning The header data of the ioctl command cannot be read from the user space Corrective ...

Page 497: ... mptscsih Software error Unable to copy mpt_ioctl_diag_reset struct Meaning The structure of the ioctl command for HardReset cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13046 mptscsih Adapter error reset Failed Meaning ...

Page 498: ...tive or a field engineer Severity Warning Action T S 13047 mptscsih Software error Unable to copy mpt_fw_xfer struct Meaning The structure of the ioctl command for downloading firmware cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13048 ...

Page 499: ...Warning Action T S 13049 mptscsih iocx Adapter error IOC says it doesn t support F W download vendor id 1000 device id d revision r Meaning A response that invalidates the download request sent to firmware was received Firmware download is not supported d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales represen...

Page 500: ...sponse to the firmware download request was received d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13051 mptscsih iocx Adapter error IOC returned bad status vendor id 1000 device id d revision r ...

Page 501: ...BA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13052 mptscsih Software error Not enough memory Meaning Memory cannot be allocated for SGL Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action ...

Page 502: ...s a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13054 mptscsih Software error Too many SG frags Meaning There are too many SG frags Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity ...

Page 503: ...e action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13056 mptscsih Software error Unable to read in mpt_ioctl_iocinfo struct Meaning The structure of the ioctl command for GetIOCInfo cannot be read from the user space Corrective action ...

Page 504: ...r Structure size mismatch Meaning The size of the structure of GetIOCInfo does not match Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13058 mptscsih Software error Unable to write out mpt_ioctl_iocinfo struct Meaning The retrieved IOCInfo cannot be written back to the user space ...

Page 505: ... 13059 mptscsih Software error Unable to read in mpt_ioctl_targetinfo struct Meaning The structure of the ioctl command for GetTargetInfo cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13060 mptscsih Software error No memory available ...

Page 506: ...mpatible Check the API and driver version numbers Severity Warning Action T S 13064 mptscsih Software error Unable to write out mpt_ioctl_targetinfo struct Meaning The retrieved TargetInfo cannot be written back to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S ...

Page 507: ...ion An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13067 mptscsih Software error Unable to write out mpt_ioctl_test struct Meaning The structure of the ioctl command for ReadTest cannot be written back to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action ...

Page 508: ...ective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13069 mptscsih Software error Unable to write out mpt_ioctl_eventquery struct Meaning The structure of the ioctl command for EventQuery cannot be written back to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severit...

Page 509: ...cture of the ioctl command for EventEnable cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13071 mptscsih Software error Insufficient memory to add adapter Meaning Memory for EventEnable cannot be acquired Corrective action ...

Page 510: ...h Software error Unable to read in mpt_ioctl_eventreport struct Meaning The structure of the ioctl command for EventReport cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13073 mptscsih Software error Unable to write out mpt_ioctl_eventreport struct Meaning ...

Page 511: ...e Check the API and driver version numbers Severity Warning Action T S 13074 mptscsih Software error Unable to read in mpt_ioctl_replace_fw struct Meaning The structure of the ioctl command for ReplaceFW cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13075 ...

Page 512: ...ion An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13076 mptscsih Software error Unable to read in mpt_ioctl_command struct Meaning The structure of the ioctl command for MPTCommand cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S ...

Page 513: ... a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13078 mptscsih Adapter error Busy with IOC Reset Meaning The adapter is performing IOC Reset and is in the busy state Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Replace the adapter Severity Warning ...

Page 514: ...lue Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13080 mptscsih Software error Unable to read MF from mpt_ioctl_command struct Meaning The Message Frame of the ioctl command cannot be read from the user space Corrective action An API and driver are not compatible Check the API and driver version numbers ...

Page 515: ...arget ID specified in a SCSIIO request is outside its range Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13082 mptscsih Software error SCSI driver is not loaded Meaning A SCSIIO request was specified but the SCSI driver was not loaded Corrective action ...

Page 516: ...loaded or SCSI host not found Meaning A SCSI Task Management request was specified but the SCSI driver was not loaded or the SCSI host could not be found Corrective action Load the SCSI driver or incorporate HBA Severity Warning Action T S 13085 mptscsih Software error IOC_INIT issued with 1 or more incorrect parameters Rejected ...

Page 517: ...ompatible Check the API and driver version numbers Severity Warning Action T S 13086 mptscsih Software error Illegal request Meaning An undefined request function is specified in the ioctl command Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13087 ...

Page 518: ...n An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13089 mptscsih Software error Unable to write out reply frame Meaning The Reply Frame of the ioctl command cannot be written to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S ...

Page 519: ...tive action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13091 mptscsih Software error Unable to write data to user Meaning The data of the ioctl command cannot be written to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S ...

Page 520: ...ve action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13093 mptscsih Software error Unable to write out hp_host_info Meaning The structure of the HPHostInfo command cannot be written to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action ...

Page 521: ...ive action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13095 mptscsih Software error Unable to write out mpt_ioctl_targetinfo struct Meaning The structure of the HPTargetInfo command cannot be written to the user space Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning ...

Page 522: ...rnel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13099 mptscsih iocx Software error NULL ScsiCmd ptr Meaning The pointer value of the ScsiCmd parameter is invalid Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer ...

Page 523: ...ailed vendor id 1000 device id d revision r Meaning Issuing a SCSI Task Management request failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13107 ...

Page 524: ...e action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13111 mptscsih iocx Software error slave_alloc kmalloc FAILED Meaning Memory allocation for the host driver failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Seve...

Page 525: ...st frame does not match the command pointer value Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13115 mptscsih iocx Adapter error Firmware Reload FAILED vendor id 1000 device id d revision r Meaning The firmware reload failed ...

Page 526: ...ecurring contact your sales representative or a field engineer Severity Warning Action R M T S 13116 mptscsih iocx Software error Null cmdPtr Meaning The command pointer value is null Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S ...

Page 527: ... Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the problem persists even after you replace the HBA replace the device e g PCI_Box connected to the HBA Severity Warning Action R M T S 13121 mptscsih iocx Adapter error detects pci parity error vendor id 1000 device id d revision r Meaning A parity error occurred during reading to PCI The operation ran out of retries d E...

Page 528: ...ction R M T S 13122 mptscsih iocx Adapter error couldn t read pci register vendor id 1000 device id d revision r Meaning Reading of the PCI status register failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the problem persists even after you replace the HBA replace the device e g PCI_Box connected to the HBA Severity Warning Action R M T S ...

Page 529: ...y once d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the problem persists even after you replace the HBA replace the device e g PCI_Box connected to the HBA Severity Warning Action R M T S 13124 mptscsih iocx Adapter error detects pci parity error vendor id 1000 device id d revision r Meaning A parity error occurred during reading of the PCI status re...

Page 530: ...o the HBA Severity Warning Action R M T S 13125 mptscsih iocx Adapter error detects pci parity error vendor id 1000 device id d revision r Meaning A parity error was detected during a DMA transfer d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the problem persists even after you replace the HBA replace the device e g PCI_Box connected to the HBA Severi...

Page 531: ...tion failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13127 mptscsih iocx Software error PCI MSI enabled Meaning The MSI Message Signal Interrupt function was enabled Corrective action No action is necessary ...

Page 532: ...dor id 1000 device id d revision r Meaning The MPT request reply wait process for the adapter failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13130 ...

Page 533: ...n The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13133 mptscsih iocx Software error Received a mf that was already freed Meaning An attempt to free a message frame was made but the message frame is already free Corrective action A driver has a fault If the error keeps recurring contact your sales represent...

Page 534: ... The result of issuing Target Reset is displayed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13135 mptscsih iocx Adapter error bus reset vendor id 1000 device id d revision r ...

Page 535: ... your sales representative or a field engineer Severity Warning Action R M T S 13137 mptscsih iocx Adapter error mpt_turbo_reply Invalid cb_idx vendor id 1000 device id d revision r Meaning The cb_idx value is invalid turbo reply d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engine...

Page 536: ...cb_idx vendor id 1000 device id d revision r Meaning The cb_idx value is invalid non turbo reply d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13139 ...

Page 537: ...ue 1 to 3 digits Corrective action This message reports the isolation for a failure occurrence so the message alone does not require any corrective action Severity Warning Action T S 13140 mptscsih iocx Adapter error Skipping because it s not operational vendor id 1000 device id d revision r Meaning The adapter is not in the operational state d Example 0030 r Numerical value 1 to 3 digits Correcti...

Page 538: ...M T S 13141 mptscsih iocx Adapter error Skipping because it s disabled vendor id 1000 device id d revision r Meaning The adapter is in the Disable state d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S ...

Page 539: ...s Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13143 mptscsih iocx Software error Unable to register controller with SCSI subsystem Meaning A controller cannot be registered Corrective action A driver or kernel may have a fault If the error keeps recurring contact your sales representat...

Page 540: ...nse code of the Task Management command is displayed d Example 0030 r Numerical value 1 to 3 digits Corrective action This message reports the isolation for a failure occurrence so the message alone does not require any corrective action Severity Warning Action T S 13145 mptscsih Software error no msg frames Meaning ...

Page 541: ... contact your sales representative or a field engineer Severity Warning Action T S 13146 mptscsih Adapter error operation failed Meaning The SAS persistent operation failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Replace the adapter Severity Warning Action R M T S 13147 ...

Page 542: ...ntact your sales representative or a field engineer Severity Warning Action R M T S 13149 mptscsih Software error Failed to register with Fusion MPT base driver Meaning Registration of a callback handler for the fusion MPT base driver failed Corrective action A driver has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S ...

Page 543: ...f the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13151 mptscsih Software error dma_alloc_coherent for parameters failed Meaning System memory acquisition failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning ...

Page 544: ...kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13153 mptscsih iocx Adapter error readl detects master abort vendor id 1000 device id d revision r Meaning A master abort occurred in PCI read The operation ran out of retries d Example 0030 r Numerical value 1 to 3 digits ...

Page 545: ...Action R M T S 13160 mptscsih Software error Target Bus out of bounds Meaning The bus number value specified in a SCSIIO request is outside its range Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S 13161 mptscsih iocx Adapter error IOC Not operational vendor id 1000 device id d revision r ...

Page 546: ...ur sales representative or a field engineer Severity Warning Action R M T S 13163 mptscsih iocx Adapter error ioc_state DOORBELL_ACTIVE vendor id 1000 device id d revision r Meaning The adapter has the DOORBELL_ACTIVE flag turned on d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field eng...

Page 547: ...plug process failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S 13173 mptscsih iocx Adapter error no suitable DMA mask vendor id 1000 device id d revision r Meaning An invalid DMA mask was detected during adapter installation ...

Page 548: ...or keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13174 mptscsih iocx Software error Adapter not found Meaning The specified adapter could not be found Corrective action An API and driver are not compatible Check the API and driver version numbers Severity Warning Action T S ...

Page 549: ...contact your sales representative or a field engineer Severity Warning Action T S 13176 mptscsih iocx Adapter error HardReset FAILED vendor id 1000 device id d revision r Meaning The hard reset of the adapter failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer ...

Page 550: ...set failed vendor id 1000 device id d revision r Meaning The adapter reset failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13179 ...

Page 551: ...occurred only once Otherwise contact your sales representative or a field engineer Severity Warning Action R M T S 13180 mptscsih iocx Software error pciras_writel recovered pci parity error with retry Meaning recovered pci parity error with retry when write PCI Corrective action No action is necessary when this event is occurred only once Otherwise contact your sales representative or a field eng...

Page 552: ... result of resetting the adapter is output d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13182 mptscsih iocx Adapter error IOC is in FAULT state after reset vendor id 1000 device id d revision r ...

Page 553: ...ontact your sales representative or a field engineer Severity Warning Action R M T S 13183 mptscsih iocx Adapter error pci_enable_device failed vendor id 1000 device id d revision r Meaning pci_enable_device PCI device initialization failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a f...

Page 554: ...ad failure vendor id 1000 device id d revision r Meaning The adapter firmware upload failed d Example 0030 r Numerical value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13185 ...

Page 555: ...al value 1 to 3 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13186 mptscsih iocx Adapter error host page buffers free failed vendor id 1000 device id d revision r Meaning Releasing the host page buffer failed d Example 0030 r Numerical value 1 to 3 digits Corrective action ...

Page 556: ...mptscsih iocx Adapter error Firmware Reload FAILED vendor id 1000 device id d revision r Meaning The pointer value of the request frame is null or outside its range d Example 0030 r Numerical value 1 to 8 digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S ...

Page 557: ... digits Corrective action The HBA must be replaced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13189 mptscsih iocx Software error failed setting 35 bit addressing for Request Reply Chain and Sense Buffers Meaning Buffer allocation to the adapter failed Corrective action A driver or kernel has a fault Contact your sales represen...

Page 558: ...evice id d revision r Meaning The adapter reset count exceeded the upper limit Stop the reset process Corrective action Replace the HBA If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13191 mptscsih iocx Adapter error adapter_reset failed vendor id 1000 device id d revision r Meaning ...

Page 559: ...g Action R M T S 13192 mptscsih iocx Adapter error IOC msg unit reset failed to put ioc in ready state vendor id 1000 device id d revision r Meaning The reset of the IOC message unit for placing the IOC in the standby state failed Corrective action Replace the HBA If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S ...

Page 560: ...nto multiples of eight If the error keeps recurring collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Severity Warning Action R M T S 13194 mptscsih iocx Device error target reset failed vendor id 1000 device id d revision r Meaning The target reset failed Corrective action Replace the target device If the error keeps recurring contact your...

Page 561: ...ion r Meaning The adapter is not in the operational state Corrective action Replace the HBA If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13196 mptscsih iocx Adapter error Issuing HardReset vendor id 1000 device id d revision r Meaning The hardware will be reset ...

Page 562: ...ty Warning Action R M T S 13197 mptscsih iocx Software error pci_request_selected_regions failed Meaning pci_request_selected_regions allocating memory during PCI device initialization failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 13198 ...

Page 563: ...ced If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action R M T S 13199 mptscsih iocx Software error the smp response space is missing Meaning The SMP response space cannot be found Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action ...

Page 564: ... Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 13201 mptscsih iocx Software error smp timeout Meaning An SMP timeout occurred Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity ...

Page 565: ...ing The response frame is invalid Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 13203 mptscsih iocx Adapter error IOC Not Active vendor id 1000 device id d revision r Meaning The adapter is not active Corrective action ...

Page 566: ...ive or a field engineer Severity Warning Action R M T S 13204 mptscsih Software error Memory allocation failure Meaning Memory allocation is failed Corrective action A driver or kernel has a fault If the error keeps recurring contact your sales representative or a field engineer Severity Warning Action T S ...

Page 567: ...ective action The driver that issued a request to sd has a fault Collect system information using fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14001 sd s Device error Not ready vendor v model m serial no ser Meaning A device failure occurred It does not return to the normal state even after TEST_UNIT_READY was executed three times Alternatively UNIT_ATTE...

Page 568: ...no Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S 14002 sd sd a z Device error Not ready vendor v model m serial no ser Meaning A device error occurred v Vendor Example FUJITSU m Manufacture Example MAP3367NC ser Serial no Example 01234567 Corrective action ...

Page 569: ... Device error READ CAPACITY failed vendor v model m serial no ser Meaning A device error occurred An error occurred in READ CAPACITY v Vendor Example FUJITSU m Manufacture Example MAP3367NC ser Serial no Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S ...

Page 570: ...Y 16 v Vendor Example FUJITSU m Manufacture Example MAP3367NC ser Serial no Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S 14005 sd sd a z Device error DISK size too big vendor v model m serial no ser Meaning A device error occurred The disk size is too large It exceeds 2 TB ...

Page 571: ...machine is used examine it Severity Warning Action R M T S 14006 sd Device error sector size 0 reported vendor v model m serial no ser Meaning The disk did not report the sector size It reported 0 v Vendor Example FUJITSU m Manufacture Example MAP3367NC ser Serial no Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it ...

Page 572: ... size other than 256 512 1024 2048 or 4096 The disk cannot be used in Linux FORMAT_UNIT must be executed again s sd a z or h c i l h host number c channel number i id l lun number v Vendor Example FUJITSU m Manufacture Example MAP3367NC ser Serial no Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action ...

Page 573: ...fficient Action must be taken such as reviewing the system configuration or reducing the system load Severity Warning Action T S 14009 sd Software error Memory allocation failure Meaning Memory is insufficient Spin up and read capacity failed Start Unit read capacity cannot be executed Corrective action The memory in the kernel is insufficient Action must be taken such as reviewing the system conf...

Page 574: ...m Meaning The I O was disconnected because SK RECOVERED ERROR v Example FUJITSU m Example MAP3367NC Corrective action The sense key is Recovered Error First perform cleaning Then replace the media If there is still no recovery replace the drive Severity Warning Action T S 14012 sr Software error bad sector size ...

Page 575: ... Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14013 sr sr 0 9 Device error unsupported sector size vendor v model m Meaning A device error occurred The sector size is not supported by sr v Example FUJITSU m Example MAP3367NC Corrective action The current media cannot be used Severity Warning Action ...

Page 576: ...capacity failed because of insufficient memory Corrective action Add memory or reduce the system load Severity Warning Action T S 14015 sr Software error out of memory Meaning Memory is insufficient An attempt to issue Mode Sense Page 0x2a to examine the device capacity failed because of insufficient memory Corrective action Add memory or reduce the system load Severity ...

Page 577: ...corrective action Medium Error Perform cleaning Replace the tape Illegal Request Examine the software Data Protect Check whether the media is write protected Blank Check A tape positioning error Check operation Unit Attention A reset occurred or the media was replaced If there is a problem with the reset examine the HBA transmission path and target Aborted Command An HBA transmission path or targe...

Page 578: ... value from the HBA is displayed as is v Example FUJITSU m Example MAP3367NC Corrective action The faulty part is unknown If normal operation cannot be restored even after cleaning and tape replacement replace the drive Severity Warning Action R M T S 14018 st st 0 9 Device error Stepping over filemark forward failed vendor v model m Meaning ...

Page 579: ...on cannot be restored even after cleaning and tape replacement replace the drive Severity Warning Action R M T S 14019 st st 0 9 Device error Error on flush vendor v model m Meaning A write error EIO occurred on the device v Example FUJITSU m Example MAP3367NC Corrective action See the message before this one and take corrective action Severity Warning ...

Page 580: ...anging the tape drive buffering mode MODE_SELECT failed v Example FUJITSU m Example MAP3367NC Corrective action Check whether the tape device supports the buffer value contained in the message If supported a hardware failure occurred Replace the drive Severity Warning Action R M T S 14021 st st 0 9 Software error Can t allocate one page tape buffer Meaning ...

Page 581: ...ning Action T S 14022 st st 0 9 Device error Error on write filemark vendor v model m Meaning A device error occurred The write file mark command failed v Example FUJITSU m Example MAP3367NC Corrective action If normal operation cannot be restored even after cleaning and tape replacement replace the drive Severity Warning Action R M T S ...

Page 582: ...ot be set to the default v Example FUJITSU m Example MAP3367NC Corrective action If there is no problem with the settings of the backup software replace the drive Severity Warning Action R M T S 14024 st st 0 9 Device or Software error Overrun vendor v model m Meaning A device or application error occurred An overrun occurred on a variable length device v Example FUJITSU ...

Page 583: ...lure occurred Replace the drive Severity Warning Action R M T S 14025 st st 0 9 Device or Software error Incorrect block size vendor v model m Meaning A device or application error occurred The block size or the size specified for read is invalid for a fixed length device v Example FUJITSU m Example MAP3367NC Corrective action Check the block size for read If there is no problem with the block siz...

Page 584: ...ation tried to set is outside the block size range permitted by the device Corrective action Specify a valid block size Severity Warning Action T S 14027 st st 0 9 Device or Software error Partitioning of tape failed vendor v model m Meaning A device or application error occurred Partitioning of the tape device failed v Example FUJITSU m Example MAP3367NC ...

Page 585: ...ve supports it replace the drive Severity Warning Action R M T S 14028 st st 0 9 Software error not root Meaning An operation error occurred A user without root privileges tried to change a setting using MTSETDRVBUFFER Corrective action If needed try again with the su command Severity Warning Action T S 14029 si Software error Can t allocate new tape buffer ...

Page 586: ...uring initialization before a name had been determined Corrective action Review the system design or add memory Severity Warning Action T S 14030 st Software error failed to enlarge buffer Meaning Memory is insufficient Memory acquisition for the buffer failed during initialization or in the open process Corrective action Review the system design or add memory Severity Warning Action T S ...

Page 587: ...red Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14032 st Software error overflow Meaning A driver has a fault It tried to copy a write request to the buffer in the kernel but an overflow occurred Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning ...

Page 588: ...fer state inconsistency occurred Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14034 st Software error overflow Meaning A driver has a fault It tried to copy a read request to the buffer in the kernel but a buffer state inconsistency occurred Corrective action Collect fjsnap Contact your sales representative or a field engineer ...

Page 589: ...ata from the buffer in the kernel but a buffer state inconsistency occurred Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14036 st Software error Device not attached Meaning Memory is insufficient A device was detected but it cannot be controlled because a buffer cannot be allocated to the kernel ...

Page 590: ... S 14037 st Software error Device not attached Meaning Memory is insufficient A device was detected but it cannot be controlled because a control table cannot be allocated Corrective action The memory in the kernel is insufficient Add memory or reduce the load Severity Warning Action T S 14038 st Software error Can t extend device array ...

Page 591: ...in the kernel is insufficient Add memory or reduce the load Severity Warning Action T S 14039 st Software error Can t allocate device descriptor Meaning Memory is insufficient A control table could not be allocated Corrective action The memory in the kernel is insufficient Add memory or reduce the load Severity Warning Action T S 14040 ...

Page 592: ...e action The memory in the kernel is insufficient Add memory or reduce the load Severity Warning Action T S 14041 st st 0 9 Software error Can t add rewind mode Meaning Memory is insufficient Character device registration failed Corrective action The memory in the kernel is insufficient Add memory or reduce the load Severity Warning Action T S ...

Page 593: ...r of the driver failed Corrective action Uninstall the driver that is using the st major number and perform a reboot Severity Warning Action T S 14045 sg Software error NULL request Meaning A driver has a fault An inconsistency occurred Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S ...

Page 594: ...icient A control table could not be allocated Corrective action Add memory or reduce the load Severity Warning Action T S 14047 scsi Software error Bad queue type Meaning A driver has a fault Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action ...

Page 595: ...rred Initialization of the SCSI failed Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14049 scsi Software error Old type LLD Driver Meaning An old driver not compatible with the interface was used Corrective action Update the driver Severity Warning ...

Page 596: ... Meaning An old driver not compatible with the interface was used Corrective action Update the driver Severity Warning Action T S 14051 scsi Software error Strange LLD Driver Meaning A driver not compatible with the interface was used Corrective action Update the driver Severity ...

Page 597: ...iled Meaning The memory in the kernel is insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 14053 scsi Software error SCSI device ioctl reports ILLEGAL REQUEST Meaning An ioctl error occurred Corrective action Examine the application that issued ioctl ...

Page 598: ...the type of the target unit from its host id and lun Then check the sense key extended sense in the original message to determine the corrective action 1 Recovered Error If it is a removable device perform cleaning 2 Not Ready If it is non removable replace the device 3 Medium Error If it is a disk replace the device If it has removable media perform cleaning and replace the media 4 Hard Error Rep...

Page 599: ...Check tape and other operations b Aborted Command Investigate problems in the SCSI bus and FC transmission paths If the problem persists contact your sales representative or a field engineer Severity Warning Action R M T S 14055 scsi Software error cannot allocate scsi_result Meaning The memory in the kernel is insufficient Corrective action Add memory or reduce the load Severity Warning Action T ...

Page 600: ... SCSI device is offline v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Replace the device For the cause see the error messages output before this one Severity Warning Action R M T S 14057 scsi scsi h c i l Software error reservation conflict Meaning Software has a fault h host number c channel number i id l lun number ...

Page 601: ... a resource conflict Software Confirm which software executed RESERVE Ask the developer to perform an investigation and correct the problem Severity Warning Action T S 14058 scsi Software error request allocate failed prevent media removal cmd not sent Meaning The memory in the kernel is insufficient Corrective action Add memory or reduce the load Severity Warning Action T S ...

Page 602: ...ITSU m Example MAP3367NC ser Example 01234567 Corrective action Check operation If there is no problem in operations replace the drive Severity Warning Action R M T S 14060 scsi sxx Device error Medium error or Volume overflow vendor v model m serial no ser Meaning A media error or volume overflow occurred sxx is either sd a z or st 0 9 ...

Page 603: ...ction Tape device Clean the device If the problem persists replace the media Disk device Replace the drive Severity Warning Action R M T S 14061 scsi n n n n Device error SCSI command retry out vendor v model m serial no ser Meaning A SCSI command terminated abnormally retry out nnnn Displays the host channel id lun hcil number Example 1 0 2 0 v Example FUJITSU m Example MAP3367NC ...

Page 604: ... is a disk replace the device If it has removable media perform cleaning and replace the media 4 Hard Error Replace the device 5 Illegal Request Examine the software 6 Unit Attention This is notification information from various devices e g reset status degradation 7 Data Protect Check the Write Protect status 8 Blank Check Check tape and other operations b Aborted Command Investigate problems in ...

Page 605: ...nap Contact your sales representative or a field engineer Severity Warning Action T S 14063 scsi Software error impossible request Meaning Software has a fault Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14064 ...

Page 606: ... Meaning Memory is insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 14065 scsi Software error can t init sg mempool Meaning Memory is insufficient Corrective action Add memory or reduce the load Severity Warning Action T S ...

Page 607: ...vice configuration error Meaning An error occurred in the device configuration Although settings permit response to an X byte INQUIRY an INQUIRY command of X bytes failed Corrective action The information set using echo vendor model flag proc scsi device_info may be incompatible with the hardware Confirm the settings If the settings are correct a SCSI device failure may have occurred Severity Warn...

Page 608: ...curred Corrective action Replace or remove the device Severity Warning Action R M T S 14069 scsi Software error Allocation failure Meaning A device scan terminated before completion because of insufficient memory Some devices may have not been recognized Corrective action Add memory or reduce the load ...

Page 609: ...or v model m serial no ser Meaning The number of LUNs reported by the device exceeds the supported limit of the operating system v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Set a larger value in max_scsi_report_luns or reduce the number of LUNs on the device side Severity Warning Action R M T S ...

Page 610: ...ported by the device exceeds the supported limit of the operating system v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Reduce the number of LUNs on the device side Severity Warning Action R M T S 14072 scsi host n channel n id n Device error Device configuration error vendor v model m serial no ser Meaning An error occurred in the device configuration v Example FUJIT...

Page 611: ...on is necessary Severity Warning Action R M T S 14073 scsi host n channel n id n lun n Device error Unexpected response vendor v model m serial no ser Meaning A SCSI device scan was interrupted The interrupt reason is displayed individually before this message v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Some devices were not recognized Eliminate the cause Then perf...

Page 612: ...ning Memory is insufficient Corrective action See the message displayed before this one and take corrective action Severity Warning Action T S 14075 scsi Software error no memory Meaning Memory is insufficient Addition of device information failed Corrective action Add memory or reduce the load ...

Page 613: ...or proc_mkdir failed Meaning Software has a fault proc_mkdir failed Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14077 scsi Software error Failed to register Meaning Software has a fault Corrective action ...

Page 614: ...ngineer Severity Warning Action T S 14078 scsi Software error rejecting I O to dead device Meaning The device does not exist Corrective action Check operation Severity Warning Action T S 14079 scsi Software error rejecting I O to device being removed Meaning The device does not exist ...

Page 615: ...n Severity Warning Action T S 14080 scsi Software error rejecting I O to offline device Meaning The device cannot go offline Corrective action Check operation Severity Warning Action T S 14083 st st 0 9 Software error Can t set default block size Meaning ...

Page 616: ...gs for the driver are inadequate for use of the application Confirm the settings Severity Warning Action T S 14084 sd Software error Bad block number requested Meaning Usage is incorrect The sector size for the device is 1024 2048 or 4096 but the start position or size of the request is not a multiple of the size Corrective action Fix the bug in the program in use Severity Warning Action T S ...

Page 617: ...se Page 3F failed The process proceeds assuming that Write Protect is not set v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S 14086 sd sd a z Device error cache data unavailable vendor v model m serial no ser Meaning ...

Page 618: ...ngle drive is used replace the disk If an ETERNUS machine is used examine it Severity Warning Action R M T S 14087 sd s Device error asking for cache data failed vendor v model m serial no ser Meaning An error other than SK ASC ASCQ 5 0x24 0x00 Illegal Request Invalid field in CDB was returned as a result from Mode Sense Page 8 The cache status is unknown because the Mode sense Page 8 process fail...

Page 619: ...chine is used examine it Severity Warning Action R M T S 14088 st st 0 9 Software error Write not multiple of tape block size Meaning An application error occurred For a fixed length tape device the write size is not a multiple of the block size of the tape Corrective action Specify a valid block size for write Severity Warning Action T S ...

Page 620: ...S 128 Corrective action Review the system configuration Severity Warning Action T S 14090 sg Software error Unable to attach sg device Meaning A system configuration error occurred There is no available minor number The maximum is SG_MAX_DEVS 32768 in total Corrective action Check the upper limit in the specifications Review the system configuration Severity Warning ...

Page 621: ...d Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14093 sg sgn Software error unable to make symlink Meaning Memory is insufficient or an internal operating system error occurred Creation of a symbolic link in sysfs failed Corrective action Add memory or reduce the load Severity ...

Page 622: ...cient memory Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 14095 sr sr 0 9 Software error unknown vendor code Meaning A driver has a fault A vendor code that should be initialized has not been initialized Corrective action ...

Page 623: ...error Unable create sysfs class Meaning Memory is insufficient or an internal operating system error occurred The class of a SCSI tape could not be created in sysfs Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14097 sg Software error kmalloc Sg_device failure Meaning ...

Page 624: ...es representative or a field engineer Severity Warning Action T S 14099 sg Software error alloc_disk failed Meaning Memory is insufficient A control table could not be allocated Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 14100 sg Software error cdev_alloc failed ...

Page 625: ...jsnap and contact your sales representative or a field engineer Severity Warning Action T S 14101 sg Software error sg_alloc failed Meaning Memory is insufficient A control table could not be allocated Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action T S ...

Page 626: ... action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 14103 scsi Software error Illegal state transition Meaning A software error occurred Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action ...

Page 627: ...to sysfs Memory may be insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 14105 scsi Software error Target transport add failed Meaning An error occurred while a transport class e g SPI FC was being added to sysfs Memory may be insufficient Corrective action Add memory or reduce the load Severity ...

Page 628: ...red while the attribute of a transport class e g SPI FC was being added Memory may be insufficient Corrective action Add memory or reduce the load Severity Warning Action T S 14107 scsi Software error allocation failure Meaning A memory shortage occurred while the node of a target was being added to sysfs Corrective action ...

Page 629: ... queueing Meaning The use of ordered flush was avoided because the HBA supports queuing Corrective action Examine the software Confirm the specifications of the HBA driver Also confirm that its implementation is correct Severity Warning Action T S 14110 scsi scsi d d d d Device error probe failed vendor v model m serial no ser Meaning ...

Page 630: ...ere the error occurred is shared by multiple servers using FC Switch or other means review the zoning setting to reduce the load on each server If a single drive is used replace the drive Severity Warning Action R M T S 14111 scsi Software error barrier error disabling flush support Meaning Ordered flush is not performed after this because it would fail Corrective action See the error messages dis...

Page 631: ...e buffer Meaning Memory is insufficient Buffer expansion failed Corrective action Review the system design or add memory Severity Warning Action T S 14113 st Software error class_simple_device_add failed Meaning Memory is insufficient Control table allocation failed Corrective action ...

Page 632: ... error Can t create sysfs link from SCSI device Meaning Memory is insufficient or an internal operating system error occurred Creation of a symbolic link in sysfs failed Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action T S 14115 sd Software error FUA write on READ WRITE drive ...

Page 633: ... S 14116 sd s Device error too big for this kernel vendor v model m serial no ser Meaning The size of a block exceeds the allowable limit supported by the kernel s sd a z or h c i l h host number c channel number i id l lun number v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity...

Page 634: ...model m serial no ser Meaning Reading of a mode page cache control parameter failed v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action If the device is isolated after this message replace it If it is not isolated no action is necessary Severity Warning Action R M T S 14119 ...

Page 635: ...ntact your sales representative or a field engineer Severity Warning Action T S 14120 scsi h c i l Software error Device not ready Meaning An I O request sent to a SCSI device that is in the static state not yet ready for use was rejected h host number c channel number i id l lun number Corrective action Check operation Severity Warning Action ...

Page 636: ...s rejected h host number c channel number i id l lun number Corrective action Check operation Severity Warning Action T S 14124 scsi h c i l Software error rejecting I O to dead device Meaning An I O request sent to a device that could not be found was rejected h host number c channel number i id l lun number Corrective action Check operation ...

Page 637: ... I O to device being removed Meaning An I O request sent to a removed device was rejected h host number c channel number i id l lun number Corrective action Check operation Severity Warning Action T S 14126 scsi Software error impossible request Meaning A software or hardware failure occurred ...

Page 638: ...ield engineer Severity Warning Action T S 14127 scsi Software error timing out command waited Meaning The timing out command is in the standby state Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14128 scsi Software error can t init scsi io context cache ...

Page 639: ... Corrective action Add memory or reduce the load Severity Warning Action T S 14129 scsi Software error allocation failure Meaning Allocation of the target area in scsi_alloc_target failed Memory may be insufficient Corrective action Add memory or reduce the load Severity Warning Action T S ...

Page 640: ...cient Corrective action Add memory or reduce the load Severity Warning Action T S 14131 scsi h c i l Device error Can t create sysfs link from SCSI device vendor v model m serial no ser Meaning The configuration of a device is incorrect h host number c channel number i id l lun number v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action ...

Page 641: ...r h c i l Software error bad sector size Meaning A sector size error was detected h host number c channel number i id l lun number Corrective action Examine the sr driver Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14133 sg h c i l Software error Unable to attach sg device ...

Page 642: ...ck the upper limit in the specifications Review the system configuration Severity Warning Action T S 14134 scsi h c i l Device error offlined vendor v model m serial no ser Meaning A SCSI device went offline h host number c channel number i id l lun number v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Replace the device For the cause see the message displayed before ...

Page 643: ...error occurred h host number c channel number i id l lun number Corrective action There is a problem with the operation method or the software that uses RESERVE RELEASE If the problem persists contact your sales representative or a field engineer Severity Warning Action T S 14136 scsi s Software error request failed Meaning ...

Page 644: ...t fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14137 scsi h c i l Device error ioctl_internal_command vendor v model m serial no ser Meaning A device or driver failure occurred h host number c channel number i id l lun number v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action ...

Page 645: ...removable media perform cleaning and replace the media 4 Hard Error Replace the device 5 Illegal Request Examine the software 6 Unit Attention This is notification information from various devices e g reset status RAID degradation if applicable 7 Data Protect Check the Write Protect status 8 Blank Check Check tape and other operations b Aborted Command Investigate problems in the SCSI bus and FC t...

Page 646: ...ction 1 Recovered Error If it is a removable device perform cleaning 2 Not Ready If it is non removable replace the device 3 Medium Error If it is a disk replace the device If it has removable media perform cleaning and replace the media 4 Hard Error Replace the device 5 Illegal Request Examine the software 6 Unit Attention This is notification information from various devices e g reset status RAI...

Page 647: ...0 a no response error occurred on the disk Replace the disk If another return code is returned identify the type of the target device from its host id and lun Then check the sense key extended sense to determine the corrective action 1 Recovered Error If it is a removable device perform cleaning 2 Not Ready If it is non removable replace the device 3 Medium Error If it is a disk replace the device...

Page 648: ...Investigate problems in the SCSI bus and FC transmission paths Severity Warning Action R M T S 14140 sd sd a z Device error Use a kernel compiled with support for large block devices vendor v model m serial no ser Meaning A device error occurred The disk size is too large v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action If a single drive is used replace the disk If an E...

Page 649: ...onous error was detected A command that is being executed asynchronously already exists Corrective action Try again after a while Alternatively perform cleaning or replace the tape If normal operation cannot be restored replace the drive Severity Warning Action T S 14142 scsi h c i l Software error timing out command waited Meaning ...

Page 650: ...orrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14143 scsi Software error mapping failed Meaning Mapping failed Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14144 ...

Page 651: ...umber Corrective action Examine the software or check the device replace or remove it Severity Warning Action T S 14145 scsi h c i l Software error target allocation failed Meaning Memory acquisition failed h host number c channel number i id l lun number Corrective action Add memory reduce the load or review the system configuration Severity Warning Action ...

Page 652: ...rupted because of some fault The interrupt reason is displayed before this message h host number c channel number i id l lun number Corrective action Some devices were not recognized Eliminate the cause Then perform a reboot Severity Warning Action T S 14147 scsi Software error fc_host_post_event Dropped Event Meaning Event creation failed Corrective action ...

Page 653: ...g Action T S 14148 scsi Software error fc_host_post_vendor_event Dropped Event Meaning Event creation failed Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14149 scsi Software error attempted to queue work when no workqueue created Meaning ...

Page 654: ...d engineer Severity Warning Action T S 14150 scsi Software error attempted to flush work when no workqueue created Meaning Flushing was attempted when no work queue was created Corrective action Collect fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14151 scsi Software error fc_rport_create allocation failure ...

Page 655: ...rrective action Add memory or reduce the system load Severity Warning Action T S 14152 scsi Software error FC Remote Port device_add failed Meaning Device addition failed Corrective action Add memory or reduce the system load Severity Warning Action T S 14153 ...

Page 656: ...ition in the FC layer is no longer possible h host number c channel number i id l lun number Corrective action Check the FC network connections Severity Warning Action T S 14154 scsi h c i l Software error FC remote port time out leaving target alone Meaning An FC connection timed out The target will be left h host number c channel number i id l lun number Corrective action Check the FC network co...

Page 657: ...oving target Meaning An FC connection timed out The target will be removed h host number c channel number i id l lun number Corrective action Check the FC network connections Severity Warning Action T S 14156 scsi h c i l Software error FC remote port time out removing target and saving binding Meaning ...

Page 658: ... number i id l lun number Corrective action Check the FC network connections Severity Warning Action T S 14157 scsi h c i l Software error it s already part of another port Meaning The target port is already in use h host number c channel number i id l lun number Corrective action Confirm the port Severity Warning Action T S ...

Page 659: ...host number c channel number i id l lun number Corrective action Check the FC network connections Severity Warning Action T S 14159 scsi h c i l Software error target resuming Meaning scsi timed out The target will be resumed h host number c channel number i id l lun number Corrective action Check the SCSI device connections Severity ...

Page 660: ...eaning The host timed out The host will be resumed h host number c channel number i id l lun number Corrective action Check the SCSI device connections Severity Warning Action T S 14161 sd Software error No memory for request Meaning The memory in the kernel is insufficient Corrective action ...

Page 661: ...ample MAP3367NC Corrective action Check the sense key included in the message Take corrective action as described below according to the character string of the sense key For No Sense Recovered Error or Unit Attention If the error occurred alone no action is necessary If the error has occurred repeatedly collect the data for investigation dump or fjsnap and contact your sales representative or a f...

Page 662: ...ngineer Other Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action R M T S 14163 sd h c i l Software error START_STOP FAILED Meaning Device stop failed h host number c channel number i id l lun number Corrective action The memory in the kernel is insufficient Review the system configuration Reduce the system load Severity W...

Page 663: ...nk failed Corrective action Add memory Alternatively check the SAS port Severity Warning Action T S 14165 scsi s Device error vendor v model m Meaning A No Sense error occurred in the device The return value from the HBA is displayed as is s Example sda st0 etc v Example FUJITSU m Example MAP3367NC Corrective action ...

Page 664: ...ontact your sales representative or a field engineer For Medium Error Replace the disk or tape For Blank Check Check the read and write operations of the disk or tape If there is no problem in operations collect the data for investigation dump or fjsnap and contact your sales representative or a field engineer Other Collect the data for investigation dump or fjsnap Contact your sales representativ...

Page 665: ...sd s Device error malformed MODE SENSE response vendor v model m serial no ser Meaning An unknown Mode Sense was returned s sd a z or h c i l h host number c channel number i id l lun number v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action If a single drive is used replace the disk If an ETERNUS machine is used examine it Severity ...

Page 666: ... FC Virtual Port device addition failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14169 scsi Software error FC Virtual Port LLDD Create failed Meaning FC Virtual Port LLDD creation failed Corrective action ...

Page 667: ...verity Warning Action T S 14170 scsi h c i l Software error Cannot create vport symlinks Meaning vport symlinks cannot be created h host number c channel number i id l lun number Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S ...

Page 668: ...sk cannot be formatted h host number c channel number i id l lun number Corrective action Replace the disk Severity Warning Action R M T S 14172 sd s Software error missing header in MODE_SENSE response Meaning The Mode Sense information is missing s sd a z or h c i l h host number c channel number i id l lun number Corrective action ...

Page 669: ... field engineer Severity Warning Action T S 14173 sg Software error idr expansion Sg_device failure Meaning Memory is insufficient A control table could not be allocated Corrective action Add memory or reduce the load Severity Warning Action T S 14174 sg Software error idr allocation Sg_device failure Meaning ...

Page 670: ... load Severity Warning Action T S 14175 sg Software error sg_add device_create failed Meaning Memory is insufficient A control table could not be allocated Corrective action Add memory or reduce the load If the problem persists collect fjsnap and contact your sales representative or a field engineer Severity Warning Action T S ...

Page 671: ...or investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action T S 14178 st st 0 9 Software error device_create failed Meaning Execution of device_create failed Corrective action Collect the data for investigation dump or fjsnap Contact your sales representative or a field engineer Severity Warning Action ...

Page 672: ...ufficient Corrective action Add memory or reduce the load Severity Warning Action T S 14180 scsi h c i l Device error in wrong state to complete scan vendor v model m serial no ser Meaning Scanning of the faulty device has been completed h host number c channel number i id l lun number Corrective action Check the condition of the device ...

Page 673: ...compatible tape Meaning The device is controlling off the subject of st that the system administrator setｓ h host number c channel number i id l lun number Corrective action Change the driver Severity Warning Action T S 14182 scsi Software error Allocation failure during SCSI scanning Meaning ...

Page 674: ... memory or reduce the load Severity Warning Action T S 14183 scsi Software error allocation failure Meaning Allocation of the target area in scsi_alloc_target failed Memory may be insufficient Corrective action Add memory or reduce the load Severity Warning Action T S ...

Page 675: ...ork error MPD detected event Meaning The multipath driver detected an I O or FC multipath configuration error Corrective action Take corrective action according to the messages that the multipath driver outputs and the instructions in the ETERNUS Multipath Driver User s Guide Severity Warning Action T S ７ ２ １０ GDS messages Linux This section lists GDS related messages ...

Page 676: ...ple FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 16001 GDS dev sdx Device error read error on disk vendor v model m serial no ser Meaning A read request sent to a disk terminated abnormally v Example FUJITSU ...

Page 677: ... Error Action R M T S 16002 GDS dev sdx Device error read and writeback error on slice vendor v model m serial no ser Meaning A read request and a write back request sent to a slice terminated abnormally v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Sever...

Page 678: ...model m serial no ser Meaning The open process for a slice returned abnormally v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 16004 ...

Page 679: ...AP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 16005 GDS dev sdx Device error NVURM read error on disk vendor v model m serial no ser Meaning An NVURM read request sent to a disk terminated abnormally v Example FUJITSU m Example MAP3367NC ...

Page 680: ...on R M T S 16006 GDS dev sdx Device error volume status log write error on disk vendor v model m serial no ser Meaning A volume status log write request sent to a disk terminated abnormally v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error ...

Page 681: ...t sent to a slice terminated abnormally v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 16008 GDS dev sdx Device error write error on disk vendor v model m serial no ser ...

Page 682: ... disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S 16009 GDS dev sdx Device error close error on disk vendor v model m serial no ser Meaning A close request sent to a disk terminated abnormally v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action ...

Page 683: ...ng An NVURM write request sent to a disk terminated abnormally v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure When you hot replace a disk duplicated by GDS this message may be output at the disk power on off time In that case check the GDS status If there ...

Page 684: ...ent to a physical disk ioctl request to the mphd or mplb driver to abort an I O request terminated abnormally v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action A disk failure may have occurred From the driver log message define the failure cause to recover from the failure Severity Error Action R M T S ７ ２ １１ GLS messages Linux ...

Page 685: ...n with the remote host that used physical interfaces bundled with a virtual interface operating in fast switching mode interface Physical interface name vi For e100 e1000 8086 For bcm5700 14E4 d Example for e100 e1000 1209 Example for bcm5700 16A8 r Numerical value 1 to 3 digits Corrective action Confirm that the communication path to the remote host has no problems Severity Error Action T S 17001...

Page 686: ...he normal operation of the transmission path is restored disable and enable the HUB monitoring function Severity Error Action R M T S 17002 GLS Network error primary polling failed lip logicalIP target pollip Meaning An initial check of a physical interface detected an error in the path to the primary monitoring target logicalIP Logical IP address pollip IP address of the monitoring target Correct...

Page 687: ...face detected an error in the path to the secondary monitoring target logicalIP Logical IP address pollip IP address of the monitoring target Corrective action Confirm that the communication path to the monitoring target has no problems Severity Error Action R M T S 17004 GLS ifname Network error Primary polling failed vendor id vi device id d revision r Meaning ...

Page 688: ...xample for e100 e1000 1209 Example for bcm5700 16A8 r Numerical value 1 to 3 digits Corrective action Confirm that the communication path to the monitoring target has no problems Severity Error Action R M T S 17005 GLS ifname Network error Secondary polling failed vendor id vi device id d revision r Meaning Transmission path monitoring on the secondary side failed ifname Interface name ...

Page 689: ...digits Corrective action Confirm that the communication path to the monitoring target has no problems Severity Error Action R M T S 17006 GLS ifname Network error PrimaryHUB to SecondaryHUB polling failed vendor id vi device id d revision r Meaning HUB to HUB monitoring on the primary side failed ifname Interface name pollip IP address of the monitoring target vi For e100 e1000 8086 ...

Page 690: ...ath to the monitoring target has no problems Severity Error Action R M T S 17007 GLS ifname Network error SecondaryHUB to PrimaryHUB polling failed vendor id vi device id d revision r Meaning HUB to HUB monitoring on the secondary side failed ifname Interface name pollip IP address of the monitoring target vi For e100 e1000 8086 For bcm5700 14E4 d Example for e100 e1000 1209 ...

Page 691: ... monitoring target has no problems Severity Error Action R M T S 17008 GLS Network error route error is noticed sourceip Meaning A path error was reported from the remote system sourceip Transmission source IP address Corrective action Confirm that the communication path to the transmission source has no problems Severity Error Action T S ...

Page 692: ... IP address Corrective action Confirm that the communication path to the transmission source has no problems Severity Error Action T S 17010 GLS Network error all lines disabled devicename Meaning All physical interfaces bundled with a virtual interface operating in fast switching mode are down devicename Virtual interface name Corrective action ...

Page 693: ...GLS Network error some lines in operation devicename Meaning Some physical interfaces bundled with a virtual interface operating in fast switching mode are down or up devicename Virtual interface name Corrective action For physical interfaces that are down confirm that the communication path to the remote host has no problems Severity Error Action T S ...

Page 694: ... 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Check the fan status in ServerView RAID If a fan failure occurred take corrective action for the target unit For details on how to check the status in ServerView RAID see the ServerView Suite ServerView RAID Management User Manual If no fan failure occurred recheck the environment temperature If the error recurs a...

Page 695: ...tatus in ServerView RAID If a fan failure occurred take corrective action for the target unit For details on how to check the status in ServerView RAID see the ServerView Suite ServerView RAID Management User Manual If no fan failure occurred recheck the environment temperature If the error recurs after you rechecked the environment temperature replace the BBU Severity Error Action R M T S 18502 S...

Page 696: ...e occurred take corrective action for the target unit If no fan failure occurred recheck the environment temperature If the error recurs after you rechecked the environment temperature replace the BBU Severity Error Action R M T S 18503 SV RAID 2 Adapter error BBU voltage out of range vendor id 1000 1734 device id d revision r Meaning An abnormal battery voltage was detected 2 Device name d Exampl...

Page 697: ...y Error Action R M T S 18504 SV RAID 2 Adapter error BBU voltage unstable vendor id 1000 1734 device id d revision r Meaning The battery voltage is unstable 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the BBU If the error recurs replace the possibly faulty component of the SAS interface system Severity Error ...

Page 698: ...red in communication with the BBU 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the BBU If the error recurs replace the possibly faulty component of the SAS interface system Severity Error Action R M T S 18506 SV RAID 2 Adapter error BBU failed vendor id 1000 1734 device id d revision r ...

Page 699: ... value 1 to 3 digits Corrective action Replace the BBU Severity Error Action R M T S 18507 SV RAID 2 Adapter error BBU fast charging failed vendor id 1000 1734 device id d revision r Meaning Fast charging of the battery failed 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action ...

Page 700: ...er error BBU charge count exceeded vendor id 1000 1734 device id d revision r Meaning The battery charge count exceeded the upper limit 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the BBU Severity Warning Action R M T S ...

Page 701: ...cal drive is offline take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 18510 SV RAID 2 Device error Rebuild failed on logical drive Meaning The rebuild on the logical drive failed 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective actio...

Page 702: ...d on logical drive Meaning Logical drive capacity expansion failed 2 Device name Corrective action Reconfigure the array Restore data from a backup Severity Error Action R M T S 18512 SV RAID 2 Device error Migration aborted on logical drive Meaning Logical drive capacity expansion was interrupted ...

Page 703: ...y Restore data from a backup Severity Warning Action R M T S 18513 SV RAID 2 Device error Logical drive degraded Meaning The logical drive entered the degraded state 2 Device name Corrective action Replace the faulty HDD Perform a rebuild Severity Error Action R M T S 18514 ...

Page 704: ...overy procedure Severity Error Action R M T S 18515 SV RAID 2 Adapter error BBU voltage problem detected vendor id 1000 1734 device id d revision r Meaning An abnormal battery voltage was detected 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the BBU If the error recurs replace the possibly faulty component of the SAS interface ...

Page 705: ...as detected 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Check the fan status in ServerView If a fan failure occurred take corrective action for the target unit If no fan failure occurred recheck the environment temperature If the error recurs after you rechecked the environment temperature replace the BBU Severity Error Action R M T S...

Page 706: ...lure occurred 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the BBU Severity Error Action R M T S 18518 SV RAID 2 Adapter error Fatal firmware error vendor id 1000 device id d revision r Meaning A fatal error occurred in firmware 2 Device name d Example 0079 ...

Page 707: ...e system Severity Error Action R M T S 18519 SV RAID 2 Adapter error Multi bit ECC error vendor id 1000 1734 device id d revision r Meaning A multi bit error was detected 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Error Action ...

Page 708: ... bit error was detected 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Error Action R M T S 18521 SV RAID 2 Adapter error Not enough adapter memory vendor id 1000 1734 device id d revision r Meaning The memory of the controller is insufficient ...

Page 709: ...component of the SAS interface system Severity Error Action R M T S 18522 SV RAID 2 Device error Resume migration of logical drive failed due to Configuration Mismatch Meaning The resumption of capacity expansion failed because of a configuration mismatch 2 Device name Corrective action Reconfigure the array Restore data from a backup Severity Error Action ...

Page 710: ... polling to a spare disk failed 2 Device name Corrective action Replace the target HDD After the replacement configure S M A R T settings and other settings on the spare disk Severity Error Action R M T S 18524 SV RAID 2 Device error Predictive failure Meaning An HDD failure is predicted 2 Device name Corrective action ...

Page 711: ... 18525 SV RAID 2 Adapter error BBU needs to be replaced SOH bad vendor id 1000 1734 device id d revision r Meaning The BBU must be replaced 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the BBU Severity Error Action R M T S ...

Page 712: ...erical value 1 to 3 digits Corrective action Wait for battery charge to be completed If the problem persists even after the completion of charge replace the BBU Severity Warning Action R M T S 18527 SV RAID 2 Adapter error Enclosure communication lost vendor id 1000 1734 device id d revision r Meaning The connection with the enclosure was terminated 2 Device name ...

Page 713: ...terface system Severity Warning Action R M T S 18528 SV RAID 2 Adapter error Enclosure not responding vendor id 1000 1734 device id d revision r Meaning The enclosure has not responded 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Review the system connection configuration If the error recurs replace the possibly faulty component of the...

Page 714: ... revision r Meaning The enclosure does not support the mixture of SAS and SATA 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the device with the correct HDD SATA HDDs are not supported Severity Warning Action R M T S 18530 SV RAID 2 Device error Bad block table on disk is 80 full ...

Page 715: ...red If a file cannot be read restore the file from a backup Severity Info Action R M T S 18531 SV RAID 2 Device error Bad block table on disk is full unable to log Block Meaning The bad block table is full 2 Device name Corrective action Many defective blocks cannot be recovered If a file cannot be read restore the file from a backup Severity Error ...

Page 716: ...blem was detected 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the BBU If the error recurs replace the possibly faulty component of the SAS interface system Severity Warning Action R M T S 18533 SV RAID 2 Adapter error Single bit ECC error warning threshold exceeded vendor id 1000 device id d revision r ...

Page 717: ...gits Corrective action Replace the array controller Severity Warning Action R M T S 18534 SV RAID 2 Adapter error Single bit ECC error critical threshold exceeded vendor id 1000 device id d revision r Meaning A single bit error was detected 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action ...

Page 718: ...ror further reporting disabled vendor id 1000 device id d revision r Meaning A single bit error was detected 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Replace the array controller If the error recurs replace the possibly faulty component of the SAS interface system Severity Info Action R M T S ...

Page 719: ...9 device id sub device id r Numerical value 1 to 3 digits Corrective action Power off the system Then confirm that the HDD cable power supply and other components are correctly connected If the error recurs replace the possibly faulty component of the SAS interface system Severity Warning Action R M T S 18537 SV RAID 2 Device error Logical drive partially degraded Meaning The logical drive entered...

Page 720: ... the degraded HDD Perform a rebuild Severity Error Action R M T S 18538 SV RAID 2 Device error Disks missing Meaning The HDD does not exist 2 Device name Corrective action Replace the dead HDD Perform a rebuild Severity Warning Action R M T S 18539 ...

Page 721: ...raded 2 Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error Action R M T S 18540 SV RAID 2 Device error State change on logical drive from operational to partially degraded Meaning The logical drive state changed from online to degraded 2 Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error ...

Page 722: ... logical drive state changed from online to offline 2 Device name Corrective action Take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 18542 SV RAID 2 Device error State change on logical drive from degraded to degraded Meaning The logical drive entered the degraded state 2 Device name ...

Page 723: ...verity Error Action R M T S 18543 SV RAID 2 Device error State change on logical drive from degraded to partially degraded Meaning The logical drive entered the degraded state 2 Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error Action R M T S 18544 ...

Page 724: ...Device name Corrective action Take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 18545 SV RAID 2 Device error State change on logical drive from partially degraded to degraded Meaning The logical drive entered the degraded state 2 Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error ...

Page 725: ...graded Meaning The logical drive entered the degraded state 2 Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error Action R M T S 18547 SV RAID 2 Device error State change on logical drive from partially degraded to failed Meaning The logical drive state changed from degraded to offline 2 Device name ...

Page 726: ...edure Severity Error Action R M T S 18548 SV RAID 2 Device error State change on logical drive from failed to failed Meaning The logical drive entered the offline state 2 Device name Corrective action Take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 18549 ...

Page 727: ...d state 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error Action R M T S 18550 SV RAID 2 Device error State change by user on disk from hotspare to failed Meaning The HDD state changed from HotSpare to failed 2 Device name Corrective action Replace the failed HDD Set HotSpare Severity Error ...

Page 728: ...led Meaning The HDD state changed from rebuilding to failed 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error Action R M T S 18552 SV RAID 2 Device error State change by user on disk from operational to failed Meaning The HDD state changed from operational to failed 2 Device name ...

Page 729: ...on R M T S 18553 SV RAID 2 Device error State change on disk from failed to failed Meaning The HDD entered the failed state 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error Action R M T S 18554 SV RAID 2 Device error State change on disk from hot spare to failed ...

Page 730: ...tion Replace the dead HDD Set HotSpare Severity Error Action R M T S 18555 SV RAID 2 Device error State change on disk from rebuilding to failed Meaning Replace the dead HDD Perform a rebuild 2 Device name Corrective action Replace the dead HDD Perform a rebuild Severity Error Action R M T S ...

Page 731: ...Perform a rebuild Severity Error Action R M T S 18557 SV RAID 2 Device error Disk missing after reboot Meaning The HDD could not be found at restart 2 Device name Corrective action Replace the HDD Perform a rebuild If the Fault LED is not on a SAS interface system failure may have occurred Replace the possibly faulty component of the SAS interface system However this event may occur on starting th...

Page 732: ... id sub device id r Numerical value 1 to 3 digits Corrective action If the error occurred after a change to the array configuration no action is necessary If the error occurred during normal operation or after maintenance work power off the system and confirm that the HDD is correctly connected If the array configuration is not recognized after startup perform a restart so that it can be recognize...

Page 733: ...fline Meaning The HDD state changed from HotSpare to offline 2 Device name Corrective action Replace the offline HDD Perform a rebuild For multi dead take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 18560 SV RAID 2 Device error State change by user on disk from offline to failed ...

Page 734: ...place the offline HDD Perform a rebuild Severity Error Action R M T S 18561 SV RAID 2 Device error State change by user on disk from operational to offline Meaning The HDD state changed from operational to offline 2 Device name Corrective action Replace the offline HDD Perform a rebuild Severity Warning Action ...

Page 735: ...o offline 2 Device name Corrective action Replace the offline HDD Perform a rebuild For multi dead take corrective action according to the multi dead recovery procedure Severity Warning Action R M T S 18563 SV RAID 2 Device error State change on disk from hot spare to offline Meaning The HDD state changed from HotSpare to offline 2 Device name Corrective action ...

Page 736: ...ulti dead recovery procedure HotSpare is not supported Severity Warning Action R M T S 18564 SV RAID 2 Device error State change on disk from offline to failed Meaning The HDD state changed from offline to failed 2 Device name Corrective action Replace the offline HDD Perform a rebuild Severity Error Action R M T S 18565 ...

Page 737: ...Replace the failed HDD Perform a rebuild Severity Error Action R M T S 18566 SV RAID 2 Device error State change on disk from rebuilding to offline Meaning The HDD state changed from rebuilding to offline 2 Device name Corrective action Replace the offline HDD Perform a rebuild For multi dead take corrective action according to the multi dead recovery procedure Severity Warning ...

Page 738: ... Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Review the system connection configuration If the error recurs replace the possibly faulty component of the SAS interface system Severity Error Action R M T S 18568 SV RAID 2 Adapter error Adapter missing after reboot vendor id 1000 1734 device id d revision r ...

Page 739: ...he Enable RAID Disable NATIVE setting of the SAS array controller card in the system BIOS Severity Error Action R M T S 18569 SV RAID 2 Adapter error Adapter needs replacement faulty IOP detected vendor id 1000 1734 device id d revision r Meaning An error was detected in the IO processor of the controller 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Cor...

Page 740: ...verity Error Action R M T S 18570 SV RAID 2 Device error Microcode update timeout on disk Meaning The HDD firmware update timed out 2 Device name Corrective action If the HDD is faulty replace the HDD and perform a rebuild Severity Warning Action R M T S 18571 SV RAID 2 Device error Microcode update failed on disk ...

Page 741: ...ice error Adapter cache pinned for missing or offline logical drive Meaning For the missing logical drive the cached data of the SAS array controller card has been saved 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Er...

Page 742: ...e SAS array controller card has been saved 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 18574 SV RAID 2 Device error Adapter cache discarded by user for missing logical drives Meaning ...

Page 743: ... according to the multi dead recovery procedure Severity Info Action R M T S 18575 SV RAID 2 Device error Adapter cache destaged for logical drive Meaning The cached data of the SAS array controller card was lost 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to th...

Page 744: ...array controller card 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the SAS array controller card Severity Error Action R M T S 18577 SV RAID 2 Adapter error Internal hardware error during POST vendor id 1000 1734 device id d revision r Meaning An error was detected on the SAS array controller card ...

Page 745: ...the SAS array controller card Severity Error Action R M T S 18578 SV RAID 2 Device error Bad block table of disk threshold exceeded table is about to overflow Meaning The usage threshold of the bad block table has been exceeded 2 Device name Corrective action If the HDD is faulty replace the HDD and perform a rebuild Severity Info Action ...

Page 746: ... block table overflow 2 Device name Corrective action If the HDD is faulty replace the HDD and perform a rebuild Severity Error Action R M T S 18580 SV RAID 2 Device error Disk failure detected during POST Meaning An HDD failure was detected during POST 2 Device name Corrective action If the HDD is faulty replace the HDD and perform a rebuild ...

Page 747: ...e detected during POST vendor id 1000 1734 device id d revision r Meaning An error was detected during POST 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the SAS array controller card Severity Error Action R M T S 18582 ...

Page 748: ... replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 18583 SV RAID 2 Device error Disk failed since it never entered ready state Meaning The hard disk did not enter the ready state 2 Device name Corrective action If the hard disk is faulty replace it Severity ...

Page 749: ...vendor id 1000 device id d revision r Meaning An internal software error occurred 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Warning Action R M T S 18585 SV RAID 2 Adapter error Device open error vendor id 1000 device id d revision r ...

Page 750: ...e version number of the device driver is correct Severity Warning Action R M T S 18586 SV RAID 2 Adapter error Ioctl send error vendor id 1000 device id d revision r Meaning An I O control error occurred 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Confirm that the version number of the device driver is correct Severity ...

Page 751: ...dor id 1000 device id d revision r Meaning Application memory is insufficient 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Warning Action R M T S 18588 SV RAID 2 Adapter error System API error vendor id 1000 device id d revision r Meaning ...

Page 752: ...e action Replace the array controller Severity Warning Action R M T S 18589 SV RAID 2 Adapter error Firmware initialization failed vendor id 1000 device id d revision r Meaning Initialization of the firmware failed 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Replace the array controller ...

Page 753: ... RAID 2 Adapter error Firmware recovery failed vendor id 1000 device id d revision r Meaning Firmware recovery failed 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Error Action R M T S 18591 ...

Page 754: ... name d Example 0079 r Numerical value 1 to 3 digits Corrective action Perform a recalibration If the error recurs after the recalibration replace the BBU Severity Warning Action R M T S 18592 SV RAID Software error Task for object cannot be started The scheduler has disabled the task Meaning A task could not be started Corrective action Review the start time of the task Reconfigure it ...

Page 755: ...r id 1000 device id d revision r Meaning A SAS topology error occurred 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Power off the system Then confirm that the hard disk SAS SATA cable power supply and other components are correctly connected If the error recurs replace the relevant component on the SAS interface such as the SAS SATA cable expander and backplane Se...

Page 756: ...anged from copyback to failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Error Action R M T S 18595 SV RAID 2 Device error State change on disk from copyback to offline Meaning The HDD state changed from copyback to offline 2 Device name Corrective action If the hard disk is faulty replace it ...

Page 757: ...n disk from JBOD to failed Meaning The HDD state changed from JBOD to failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Error Action R M T S 18597 SV RAID 2 Device error State change on disk from JBOD to offline Meaning The HDD state changed from JBOD to offline ...

Page 758: ...eplace it Severity Warning Action R M T S 18598 SV RAID 2 Device error State change by user on disk from copyback to failed Meaning A user changed the HDD state from copyback to failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Error Action R M T S ...

Page 759: ... from copyback to offline 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 18600 SV RAID 2 Device error State change by user on disk from JBOD to failed Meaning A user changed the HDD state from JBOD to failed 2 Device name Corrective action If the hard disk is faulty replace it Severity ...

Page 760: ... d revision r Meaning Disk security failed to communicate with the EKMS 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action This function is not supported Check the array controller settings Severity Warning Action R M T S 18602 SV RAID 2 Adapter error Logical drive secure failed vendor id 1000 device id d revision r ...

Page 761: ...tion is not supported Check the array controller settings Severity Warning Action R M T S 18603 SV RAID 2 Adapter error Controller encountered a fatal error and was reset vendor id 1000 device id d revision r Meaning The controller produced a fatal error and was reset 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action ...

Page 762: ... 2 Device error Configuration command could not be committed to disk Meaning The configuration command was not committed to the disk 2 Device name Corrective action If the hard disk is faulty replace it Severity Error Action R M T S 18605 SV RAID 2 Device error Power state change failed on disk ...

Page 763: ...n If the hard disk is faulty replace it Severity Warning Action R M T S 18606 SV RAID 2 Device error Power state change failed on disk from stopped to active Meaning A power state change from stopped to active failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action ...

Page 764: ...gical drive If it is in the critical state replace the faulty hard disk and perform a rebuild If it is in the offline state reconfigure the array Restore data from a backup Severity Warning Action R M T S 18608 SV RAID 2 Adapter error Adapter has been replaced during reboot vendor id 1000 device id d revision r Meaning The adapter was replaced during a reboot 2 Device name d Example 0079 ...

Page 765: ...ty Warning Action R M T S 18609 SV RAID 2 Adapter error Enclosure power supply removed vendor id 1000 device id d revision r Meaning The enclosure power supply was removed 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Check the enclosure status Severity Warning Action ...

Page 766: ...vision r Meaning The enclosure power supply was turned off 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Check the enclosure status Severity Warning Action R M T S 18611 SV RAID 2 Adapter error Enclosure temperature sensor below warning threshold vendor id 1000 device id d revision r Meaning ...

Page 767: ...k the state of the fan If the error recurs after you rechecked the environment temperature replace the relevant enclosure component Severity Warning Action R M T S 18612 SV RAID 2 Adapter error Enclosure temperature sensor below error threshold vendor id 1000 device id d revision r Meaning The threshold for the temperature sensor in the enclosure is below the error level 2 Device name d Example 00...

Page 768: ...pter error Enclosure temperature sensor above warning threshold vendor id 1000 device id d revision r Meaning The threshold for the temperature sensor in the enclosure is above the warning level 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Recheck the server environment temperature Check the state of the fan If the error recurs after you rechecked the environment ...

Page 769: ...reshold for the temperature sensor in the enclosure is above the error level 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Recheck the server environment temperature Check the state of the fan If the error recurs after you rechecked the environment temperature replace the relevant enclosure component Severity Error Action R M T S 18615 ...

Page 770: ...sition failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 18616 SV RAID 2 Device error Power state change failed on disk from stopped to transition Meaning A power state change from stopped to transition failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning ...

Page 771: ...aning A power state change from transition to active failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 18618 SV RAID 2 Device error Power state change failed on disk from transition to stopped Meaning A power state change from transition to stopped failed 2 Device name ...

Page 772: ...７ ２ １３ LAN related messages Windows This section lists the LAN related messages in Windows e1express related This section lists e1express related messages 21700 e1000_express 2 Adapter or Software error Adapter not found Meaning The adapter cannot be detected 2 Device name Corrective action Reinstall the driver ...

Page 773: ...ss 2 Adapter or Software error Driver load error Meaning The driver cannot determine which adapter to load 2 Device name Corrective action Reinstall the driver Severity Error Action T S 21702 e1000_express 2 Software error Could not allocate The MAP REGISTERS Meaning ...

Page 774: ... Decrease the number of transmit descriptors in the adapter properties Perform a restart Severity Warning Action T S 21703 e1000_express 2 Software error Could not assign an interrupt Meaning An interrupt cannot be allocated 2 Device name Corrective action Try again with another PCI slot Severity Error Action T S ...

Page 775: ...er of receive descriptors and aggregate buffers in the adapter properties Perform a restart Severity Error Action T S 21705 e1000_express 2 Software error Could not allocate shared memory Meaning Shared memory required for operation cannot be allocated 2 Device name Corrective action Decrease the number of receive descriptors and aggregate buffers in the adapter properties Perform a restart ...

Page 776: ...locate memory Meaning Memory required for the receive structure cannot be allocated 2 Device name Corrective action Decrease the number of receive descriptors in the adapter properties Perform a restart Severity Warning Action T S 21707 e1000_express 2 Software error Could not allocate memory Meaning ...

Page 777: ...iptors in the adapter properties Perform a restart Severity Warning Action T S 21708 e1000_express 2 Software error Could not allocate memory Meaning Memory required for the receive buffer cannot be allocated 2 Device name Corrective action Decrease the number of receive descriptors in the adapter properties Perform a restart Severity Warning Action T S ...

Page 778: ...ame d Example 1209 r Numerical value 1 to 3 digits Corrective action If the unit name is IOB n PCIC n FUNC n or PCI_Box n PCIC n FUNC n Check the cable If the unit name is GSPB n GbE n or SB n NIC Remove and reinsert the GSPB or SB Then confirm that the board is correctly mounted If the same message appears replace the GSPB or SB Severity Warning Action R M T S 21710 ...

Page 779: ... 8 digits Corrective action If the unit name is IOB n PCIC n FUNC n or PCI_Box n PCIC n FUNC n Try again with another PCI slot Alternatively replace the adapter If the unit name is GSPB n GbE n or SB n NIC Replace the GSPB or SB Severity Error Action R M T S 21711 e1000_express 2 Adapter error Not configured for bus mastering vendor id 8086 device id d revision r Meaning The adapter is not configu...

Page 780: ...hat supports bus masters If the unit name is GSPB n GbE n or SB n NIC Replace the GSPB or SB Severity Error Action R M T S 21712 e1000_express 2 Software error Could not allocate the NDIS receive packets Meaning The NDIS receive packets required for operation cannot be allocated 2 Device name Corrective action Decrease the number of receive descriptors in the adapter properties Perform a restart ...

Page 781: ... receive buffers Meaning The NDIS receive buffer required for operation cannot be allocated 2 Device name Corrective action Decrease the number of receive descriptors in the adapter properties Perform a restart Severity Warning Action T S 21714 e1000_express 2 Software error unable to assign PCI resources Meaning ...

Page 782: ...heck for conflicts with other hardware Remove the possibly conflicting hardware Severity Warning Action T S 21715 e1000_express 2 Software error unable to claim PCI resources Meaning The driver cannot request PCI resources for the adapter 2 Device name Corrective action Delete any connection that is not a network connection Severity Warning Action T S ...

Page 783: ...vision r Meaning An error may have occurred in the EEPROM of the adapter 2 Device name d Example 1209 r Numerical value 1 to 3 digits Corrective action Replace the adapter Severity Error Action R M T S 21717 e1000_express 2 Software error Could not start Meaning The adapter cannot start 2 Device name ...

Page 784: ...g Action T S 21718 e1000_express 2 Software error MDIX setting conflict with the AutoNeg Settings Meaning There is an inconsistency between the MDIX and AutoNeg settings 2 Device name Corrective action Perform a restart with AutoNeg enabled Severity Warning Action T S 21719 ...

Page 785: ...1209 r Numerical value 1 to 3 digits Corrective action Connect the cable to the network device and perform a restart Alternatively disable link based login and perform a restart Severity Warning Action R M T S 21720 e1000_express 2 Software error Could not allocate all resources Meaning Not all resources required for a high priority communication queue can be allocated 2 Device name Corrective act...

Page 786: ...able several send queues and perform a restart Severity Warning Action T S 21721 e1000_express 2 Software error failed to initialize properly Meaning The driver cannot be initialized properly It may not be possible to change the adapter settings 2 Device name Corrective action Reload the driver Severity Warning Action T S 21722 ...

Page 787: ... connection cannot be detected 2 Device name Corrective action Reinstall the driver Severity Warning Action T S 21723 e1000_express 2 Adapter or Software error Driver load error Meaning The driver cannot determine which supported gigabit network connection to load 2 Device name Corrective action Reinstall the driver Severity Warning ...

Page 788: ...llocated to a supported gigabit network connection 2 Device name Corrective action Try again with another PCI slot Severity Warning Action T S 21725 e1000_express 2 Adapter error NOT properly configured vendor id 8086 device id d revision r Meaning A gigabit network connection is not properly configured in the PCI BIOS 2 Device name ...

Page 789: ...rror Action R M T S 21726 e1000_express 2 Adapter error Not configured for bus mastering vendor id 8086 device id d revision r Meaning A gigabit network connection is not configured for bus mastering in the PCI BIOS 2 Device name d Example 1209 r Numerical value 1 to 3 digits Corrective action Mount the adapter in a slot that supports bus masters Severity Error ...

Page 790: ...gabit network connection 2 Device name Corrective action Try again with another PCI slot Alternatively check for conflicts with other hardware Remove the possibly conflicting hardware Severity Warning Action T S 21728 e1000_express 2 Software error unable to claim PCI resources Meaning The driver cannot request PCI resources for a gigabit network connection 2 Device name ...

Page 791: ...g Action T S 21729 e1000_express 2 Adapter error EEPROM error vendor id 8086 device id d revision r Meaning An error may have occurred in the EEPROM for a gigabit network connection 2 Device name d Example 1209 r Numerical value 1 to 3 digits Corrective action Replace the adapter Severity Error Action R M T S ...

Page 792: ...2 Device name Corrective action Update the driver Severity Warning Action T S 21800 e1express 2 Software error Could not allocate The MAP REGISTERS Meaning Map registers required for operation cannot be allocated 2 Device name Corrective action Decrease the number of transmit descriptors in the adapter properties Perform a restart ...

Page 793: ...tware error Could not assign an interrupt Meaning An interrupt cannot be assigned 2 Device name Corrective action Try again with another PCI slot Update the driver Severity Error Action T S 21802 e1express 2 Adapter error EEPROM error vendorid 8086 device id d revision r ...

Page 794: ...pter 2 Device name d Example 1209 r Numerical value 1 to 3 digits Corrective action Replace the adapter Severity Error Action R M T S 21803 e1express 2 Software error Could not start Meaning The adapter cannot start 2 Device name Corrective action Update the driver Severity Warning ...

Page 795: ...be properly initialized It may not be possible to change the adapter settings 2 Device name Corrective action Update the driver and restart the computer Severity Warning Action T S 21805 e1express 2 Software error Could not allocate shared memory Meaning Shared memory required for operation cannot be allocated 2 Device name ...

Page 796: ...erform a restart Severity Warning Action T S 21806 e1express 2 Software error Could not allocate memory Meaning Memory required for operation cannot be allocated 2 Device name Corrective action Decrease the number of transmit descriptors and receive descriptors in the adapter properties Perform a restart Severity Error Action T S 21807 ...

Page 797: ...nsmit descriptors and receive descriptors in the adapter properties Perform a restart Severity Error Action T S 21808 e1express 2 Software error Could not initialize scatter gather DMA resources Meaning The scatter gather DMA resources required for operation cannot be initialized 2 Device name Corrective action Decrease the number of transmit descriptors in the adapter properties Perform a restart...

Page 798: ...eaning Network adapter flash cannot be mapped 2 Device name Corrective action Update the driver Alternatively try again with another PCI slot Severity Error Action T S 21810 e1express 2 Adapter error The fan on the network adapter has failed vendor id 8086 device id d revision r Meaning An adapter failure occurred ...

Page 799: ...M T S 21811 e1express 2 Software error unsupported SFP module Meaning The driver cannot be read because an unsupported SFP module is installed in the adapter 2 Device name Corrective action Check whether the SFP module installed in the adapter is supported If the installed SFP module is not supported replace it If the installed SFP module is supported update the driver Severity ...

Page 800: ... address for network afapter is invalide Corrective action Perform a restart If the problem persists turn off the computer and replace the network adapter Severity Error Action R M T S 21813 e1express 2 Adapter error overheated vendor id 8086 device id d revision r Meaning The network adapter has stopped because of overheating Corrective action ...

Page 801: ... M T S ixgbn related This section lists ixgbn related messages 21850 ixgbn 2 Software error Could not allocate The MAP REGISTERS Meaning Map registers required for operation cannot be allocated 2 Device name Corrective action Decrease the number of transmit descriptors in the adapter properties Perform a restart Severity Warning Action T S ...

Page 802: ...pt cannot be assigned 2 Device name Corrective action Try again with another PCI slot Update the driver Severity Error Action T S 21852 ixgbn 2 Adapter error EEPROM error vendorid 8086 device id d revision r Meaning An error may have occurred in the EEPROM of the adapter 2 Device name d Example 1209 ...

Page 803: ... to 3 digits Corrective action Replace the adapter Severity Error Action R M T S 21853 ixgbn 2 Software error Could not start Meaning The adapter cannot start 2 Device name Corrective action Update the driver Severity Warning Action T S 21854 ...

Page 804: ...AC address 2 Device name Corrective action Replace the adapter Severity Error Action R M T S 21855 ixgbn 2 Software error failed to initialize properly Meaning The driver could not be properly initialized It may not be possible to change the adapter settings 2 Device name Corrective action Update the driver and restart the computer Severity Warning ...

Page 805: ... operation cannot be allocated 2 Device name Corrective action Decrease the number of transmit descriptors and receive descriptors in the adapter properties Perform a restart Severity Warning Action T S 21857 ixgbn 2 Software error Could not allocate memory Meaning Memory required for operation cannot be allocated 2 Device name ...

Page 806: ... a restart Severity Error Action T S 21858 ixgbn 2 Software error Could not allocate resource pool Meaning The resource pool required for operation cannot be allocated 2 Device name Corrective action Decrease the number of transmit descriptors and receive descriptors in the adapter properties Perform a restart Severity Error Action T S 21859 ...

Page 807: ...ized 2 Device name Corrective action Decrease the number of transmit descriptors in the adapter properties Perform a restart Severity Error Action T S 21860 ixgbn 2 Software error Could not map the network adapter flash Meaning Network adapter flash cannot be mapped 2 Device name Corrective action Update the driver Alternatively try again with another PCI slot Severity Error ...

Page 808: ...led vendor id 8086 device id d revision r Meaning An adapter failure occurred 2 Device name d Example 1209 r Numerical value 1 to 3 digits Corrective action Turn off the computer and replace the network adapter Severity Error Action R M T S 21862 ixgbn 2 Software error unsupported SFP module Meaning ...

Page 809: ...he adapter is supported If the installed SFP module is not supported replace it If the installed SFP module is supported update the driver Severity Warning Action T S 21863 ixgbn 2 Adapter error overheated vendor id 8086 device id d revision r Meaning The network adapter has stopped because of overheating 2 Device name d Example 1209 r Numerical value 1 to 3 digits Corrective action ...

Page 810: ...ction R M T S ７ ２ １４ Fibre Channel messages Windows This section lists the Fibre Channel messages in Windows 22000 elxstor 1 Adapter error Severe Error h vendor id 10DF device id d revision r Meaning A driver firmware or HBA error occurred 1 Device name h Error code HEX d Example F980 r Numerical value 1 to 3 digits Corrective action ...

Page 811: ...r Action R M T S 22001 elxstor 1 Software error MalFunction Error h Meaning A system or user operation error occurred 1 Device name h Error code HEX Corrective action This does not affect operation If the error occurs frequently contact your sales representative or a field engineer For the error codes see the Emulex storport Miniport Driver manual Severity Warning Action T S ...

Page 812: ...is does not affect operation If the error occurs frequently contact your sales representative or a field engineer For the error codes see the Emulex storport Miniport Driver manual Severity Warning Action T S ７ ２ １５ SCSI SAS messages Windows This section lists the SCSI SAS related messages in Windows SCSI related This section lists SCSI related messages ...

Page 813: ...e or reinstall the SAS driver If the problem persists replace the adapter Severity Error Action R M T S 23001 symmpi Adapter error timeout illegal interrupt occurred Meaning A time out or abnormal interrupt was detected Corrective action Update or reinstall the SAS driver If the problem persists replace the adapter Severity Warning Action ...

Page 814: ... Update or reinstall the SAS driver If the problem persists replace the adapter Severity Error Action R M T S 23101 lsi_scsi Adapter error timeout illegal interrupt occurred Meaning A time out or abnormal interrupt was detected Corrective action Update or reinstall the SAS driver If the problem persists replace the adapter Severity Warning ...

Page 815: ...ror occurred Meaning The SAS driver detected an error Corrective action A driver adapter or HDD error may have occurred Contact your sales representative or a field engineer Severity Error Action R M T S 23201 lsi_sas Adapter error timeout illegal interrupt occurred Meaning The SAS driver detected a time out or abnormal interrupt ...

Page 816: ...Severity Warning Action R M T S ７ ２ １６ Disk messages Windows This section lists the disk messages in Windows 24000 disk Device Device error The device Device did not respond within the timeout period vendor v model m serial no ser Meaning A response time out occurred v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action ...

Page 817: ... Device Device error The driver detected a controller error on Device vendor v model m serial no ser Meaning An error occurred between the controller and the device v Example FUJITSU m Example MAP3367NC ser Example 01234567 Corrective action Confirm that the device and adapter are correctly connected If there is no problem with connections collect the data for investigation e g QSS and contact you...

Page 818: ...U m Example MAP3367NC ser Example 01234567 Corrective action Confirm that the device and adapter are correctly connected If there is no problem with connections collect the data for investigation e g QSS and contact your sales representative or a field engineer Severity Error Action R M T S 24003 disk Device Device error The device Device has a bad block vendor v model m serial no ser Meaning ...

Page 819: ...ective action Replace the device Severity Error Action R M T S ７ ２ １７ ETERNUS multipath driver messages Windows This section lists ETERNUS multipath driver messages 25000 MPD Adapter or Device or FC Network error MPD detected event Meaning The multipath driver detected an I O or FC multipath configuration error ...

Page 820: ...apter or FC Network error An input output error has occurred vendor id 10DF device id d revision r Meaning An I O error was detected on Device ScsiPortP 2 Scsi number d Example F980 r Numerical value 1 to 3 digits Corrective action Check the device indicated by Device ScsiPortP If the operating system is Windows Server 2003 identify the faulty part according to the Procedure for Identifying the Fa...

Page 821: ...as detected on Device ScsiPortP PathId B TargetId T 2 Scsi number d Example F980 r Numerical value 1 to 3 digits Corrective action Check the device indicated by Device ScsiPortP PathId B TargetId T If the operating system is Windows Server 2003 identify the faulty part according to the Procedure for Identifying the Faulty Fibre Channel FC Adapter Part Severity Error Action R M T S 25003 ...

Page 822: ...le F980 r Numerical value 1 to 3 digits Corrective action Check the device indicated by Device ScsiPortP PathId B TargetId T If the operating system is Windows Server 2003 identify the faulty part according to the Procedure for Identifying the Faulty Fibre Channel FC Adapter Part Severity Error Action R M T S 25004 MPD Device ScsiPort 3 Adapter or FC Network error device was removed vendor id 10DF...

Page 823: ...y the faulty part according to the Procedure for Identifying the Faulty Fibre Channel FC Adapter Part Severity Error Action R M T S 25005 MPD Device ScsiPort 2 Adapter or FC Network error An input output fault vendor id 10DF device id d revision r Meaning The path was isolated 2 Scsi number d Example F980 r Numerical value 1 to 3 digits Corrective action Check the device indicated by Device ScsiPo...

Page 824: ... Action R M T S ７ ２ １８ GLS messages Windows This section lists Windows GLS related messages 27000 GLS Software error The physical adapter linked down Meaning A linkdown event occurred on the physical adapter Corrective action Confirm that the cables for the physical adapter are connected If the cables are connected contact your sales representative or a field engineer Severity Warning Action ...

Page 825: ...t its IP address failed Corrective action Examine the network device and NIC at the destination for any errors Severity Warning Action T S 27002 GLS Software error A failure occurred in all adapters Meaning A failure occurred in all adapters Corrective action Confirm that the cables for the physical adapters bundled with a virtual adapter are connected Severity ...

Page 826: ... temperature detected by the temperature sensor on the battery exceeded the measurable range 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Check the fan status in ServerView If a fan failure occurred take corrective action for the target unit If no fan failure occurred recheck the environment temperature If the error recurs after you re...

Page 827: ...le 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Check the fan status in ServerView If a fan failure occurred take corrective action for the target unit If no fan failure occurred recheck the environment temperature If the error recurs after you rechecked the environment temperature replace the BBU Severity Error Action R M T S ...

Page 828: ... 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Check the fan status in ServerView If a fan failure occurred take corrective action for the target unit If no fan failure occurred recheck the environment temperature If the error recurs after you rechecked the environment temperature replace the BBU Severity Error Action R M T S 28503 SV RAID 2 Adapter error BBU volta...

Page 829: ...ue 1 to 3 digits Corrective action Replace the BBU If the error recurs replace the possibly faulty component of the SAS interface system Severity Error Action R M T S 28504 SV RAID 2 Adapter error BBU voltage unstable vendor id 1000 1734 device id d revision r Meaning The battery voltage is unstable 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits ...

Page 830: ... SV RAID 2 Adapter error BBU communication error vendor id 1000 1734 device id d revision r Meaning An error occurred in communication with the BBU 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the BBU If the error recurs replace the possibly faulty component of the SAS interface system Severity Error Action ...

Page 831: ...roblem occurred in the battery 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the BBU Severity Error Action R M T S 28507 SV RAID 2 Adapter error BBU fast charging failed vendor id 1000 1734 device id d revision r Meaning Fast charging of the battery failed ...

Page 832: ...place the BBU Severity Error Action R M T S 28508 SV RAID 2 Adapter error BBU charge count exceeded vendor id 1000 1734 device id d revision r Meaning The battery charge count exceeded the upper limit 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the BBU Severity ...

Page 833: ...e name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 28510 SV RAID 2 Device error Rebuild failed on logical drive Meaning The rebuild on the logical drive failed ...

Page 834: ... logical drive is offline take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 28511 SV RAID 2 Device error Migration failed on logical drive Meaning Logical drive capacity expansion failed 2 Device name Corrective action Reconfigure the array Restore data from a backup Severity Error Action R M T S ...

Page 835: ...on was interrupted 2 Device name Corrective action Reconfigure the array Restore data from a backup Severity Warning Action R M T S 28513 SV RAID 2 Device error Logical drive degraded Meaning The logical drive entered the degraded state 2 Device name Corrective action Replace the faulty HDD Perform a rebuild Severity Error ...

Page 836: ...red the offline state 2 Device name Corrective action Take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 28515 SV RAID 2 Adapter error BBU voltage problem detected vendor id 1000 1734 device id d revision r Meaning An abnormal battery voltage was detected 2 Device name ...

Page 837: ...temperature problem detected vendor id 1000 1734 device id d revision r Meaning An abnormal battery temperature was detected 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Check the fan status in ServerView If a fan failure occurred take corrective action for the target unit If no fan failure occurred recheck the environment temperature ...

Page 838: ...D 2 Adapter error BBU failed vendor id 1000 1734 device id d revision r Meaning A battery failure occurred 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the BBU Severity Error Action R M T S 28518 ...

Page 839: ...e name d Example 0079 r Numerical value 1 to 3 digits Corrective action Replace the possibly faulty component of the SAS interface system Severity Error Action R M T S 28519 SV RAID 2 Adapter error Multi bit ECC error vendor id 1000 device id d revision r Meaning A multi bit error was detected 2 Device name d Example 0079 r Numerical value 1 to 3 digits ...

Page 840: ...r Action R M T S 28520 SV RAID 2 Adapter error Single bit ECC error vendor id 1000 device id d revision r Meaning A single bit error was detected 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Error Action R M T S ...

Page 841: ... name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the possibly faulty component of the SAS interface system Severity Error Action R M T S 28522 SV RAID 2 Device error Resume migration of logical drive failed due to Configuration Mismatch Meaning The resumption of capacity expansion failed because of a configuration mismatch ...

Page 842: ... a backup Severity Error Action R M T S 28523 SV RAID 2 Device error Hot spare S M A R T polling failed on disk Meaning S M A R T polling to a spare disk failed 2 Device name Corrective action Replace the target HDD Then configure settings for the spare disk Severity Error Action R M T S 28524 ...

Page 843: ...erform preventive replacement of the HDD Severity Error Action R M T S 28525 SV RAID 2 Adapter error BBU needs to be replaced SOH bad vendor id 1000 1734 device id d revision r Meaning The BBU must be replaced 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the BBU ...

Page 844: ...endor id 1000 device id d revision r Meaning The BBU was removed 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Wait for battery charge to be completed If the problem persists even after the completion of charge replace the BBU Severity Warning Action R M T S 28527 ...

Page 845: ...sub device id r Numerical value 1 to 3 digits Corrective action Review the system connection configuration If the error recurs replace the possibly faulty component of the SAS interface system Severity Warning Action R M T S 28528 SV RAID 2 Adapter error Enclosure not responding vendor id 1000 1734 device id d revision r Meaning The enclosure has not responded 2 Device name d Example 0060 10F9 dev...

Page 846: ...ty Warning Action R M T S 28529 SV RAID 2 Adapter error SAS SATA mixing not supported in enclosure vendor id 1000 1734 device id d revision r Meaning The enclosure does not support the mixture of SAS and SATA 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the device with the correct HDD SATA HDDs are not supported Severity Warnin...

Page 847: ...ck table is being used 2 Device name Corrective action Many defective blocks cannot be recovered If a file cannot be read restore the file from a backup Severity Info Action R M T S 28531 SV RAID 2 Device error Bad block table on disk is full unable to log Block Meaning The bad block table is full 2 Device name Corrective action ...

Page 848: ...r error BBU charger problems detected SOH bad vendor id 1000 1734 device id d revision r Meaning A BBU charger problem was detected 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the BBU If the error recurs replace the possibly faulty component of the SAS interface system Severity Warning Action R M T S ...

Page 849: ...g A single bit error was detected 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Warning Action R M T S 28534 SV RAID 2 Adapter error Single bit ECC error critical threshold exceeded vendor id 1000 device id d revision r Meaning A single bit error was detected 2 Device name ...

Page 850: ...V RAID 2 Adapter error Single bit ECC error further reporting disabled vendor id 1000 device id d revision r Meaning A single bit error was detected 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Replace the array controller If the error recurs replace the possibly faulty component of the SAS interface system Severity Info ...

Page 851: ... startup 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Power off the system Then confirm that the HDD cable power supply and other components are correctly connected If the error recurs replace the possibly faulty component of the SAS interface system Severity Warning Action R M T S 28537 SV RAID 2 Device error Logical drive partially d...

Page 852: ...Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error Action R M T S 28538 SV RAID 2 Device error Disks missing Meaning The HDD does not exist 2 Device name Corrective action Replace the dead HDD Perform a rebuild Severity Warning Action R M T S ...

Page 853: ...line to degraded 2 Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error Action R M T S 28540 SV RAID 2 Device error State change on logical drive from operational to partially degraded Meaning The logical drive state changed from online to degraded 2 Device name Corrective action Replace the degraded HDD Perform a rebuild ...

Page 854: ...rom operational to failed Meaning The logical drive state changed from online to offline 2 Device name Corrective action Take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 28542 SV RAID 2 Device error State change on logical drive from degraded to degraded Meaning ...

Page 855: ...egraded HDD Perform a rebuild Severity Error Action R M T S 28543 SV RAID 2 Device error State change on logical drive from degraded to partially degraded Meaning The logical drive entered the degraded state 2 Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error Action R M T S ...

Page 856: ... offline 2 Device name Corrective action Take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 28545 SV RAID 2 Device error State change on logical drive from partially degraded to degraded Meaning The logical drive entered the degraded state 2 Device name Corrective action Replace the degraded HDD Perform a rebuild ...

Page 857: ...ive from partially degraded to partially degraded Meaning The logical drive entered the degraded state 2 Device name Corrective action Replace the degraded HDD Perform a rebuild Severity Error Action R M T S 28547 SV RAID 2 Device error State change on logical drive from partially degraded to failed Meaning ...

Page 858: ...ording to the multi dead recovery procedure Severity Error Action R M T S 28548 SV RAID 2 Device error State change on logical drive from failed to failed Meaning The logical drive entered the offline state 2 Device name Corrective action Take corrective action according to the multi dead recovery procedure Severity Error Action R M T S ...

Page 859: ...d the failed state 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error Action R M T S 28550 SV RAID 2 Device error State change by user on disk from hotspare to failed Meaning The HDD state changed from HotSpare to failed 2 Device name Corrective action Replace the failed HDD Set HotSpare ...

Page 860: ... by user on disk from rebuilding to failed Meaning The HDD state changed from rebuilding to failed 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error Action R M T S 28552 SV RAID 2 Device error State change by user on disk from operational to failed Meaning ...

Page 861: ...e action Replace the failed HDD Perform a rebuild Severity Error Action R M T S 28553 SV RAID 2 Device error State change on disk from failed to failed Meaning The HDD entered the failed state 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error Action R M T S ...

Page 862: ... HDD Set HotSpare 2 Device name Corrective action Replace the dead HDD Set HotSpare Severity Error Action R M T S 28555 SV RAID 2 Device error State change on disk from rebuilding to failed Meaning Replace the dead HDD Perform a rebuild 2 Device name Corrective action Replace the dead HDD Perform a rebuild Severity Error ...

Page 863: ... to failed Meaning The HDD state changed from operational to failed 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error Action R M T S 28557 SV RAID 2 Device error Disk missing after reboot Meaning The HDD could not be found at restart 2 Device name Corrective action ...

Page 864: ...ger to check the status of the array There is no problem if the array is recognized as being in the normal state Severity Error Action R M T S 28558 SV RAID 2 Adapter error Logical drive missing after reboot vendor id 1000 device id d revision r Meaning The logical drive could not be found at restart 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action This event may have...

Page 865: ...at the HDD is correctly connected If the array configuration is not recognized after startup perform a restart so that it can be recognized Severity Error Action R M T S 28559 SV RAID 2 Device error State change by user on disk from hot spare to offline Meaning The HDD state changed from HotSpare to offline 2 Device name Corrective action Replace the offline HDD Perform a rebuild For multi dead ta...

Page 866: ...ng The HDD state changed from offline to failed 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error Action R M T S 28561 SV RAID 2 Device error State change by user on disk from operational to offline Meaning The state changed from degraded to operational and then to offline 2 Device name ...

Page 867: ...D 2 Device error State change by user on disk from rebuilding to offline Meaning The HDD state changed from rebuilding to offline 2 Device name Corrective action Replace the offline HDD Perform a rebuild For multi dead take corrective action according to the multi dead recovery procedure Severity Warning Action R M T S 28563 ...

Page 868: ...e the offline HDD Perform a rebuild For multi dead take corrective action according to the multi dead recovery procedure HotSpare is not supported Severity Warning Action R M T S 28564 SV RAID 2 Device error State change on disk from offline to failed Meaning The HDD state changed from offline to failed 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity ...

Page 869: ...ffline Meaning The HDD state changed from operational to offline 2 Device name Corrective action Replace the failed HDD Perform a rebuild Severity Error Action R M T S 28566 SV RAID 2 Device error State change on disk from rebuilding to offline Meaning The HDD state changed from rebuilding to offline 2 Device name ...

Page 870: ... M T S 28567 SV RAID 2 Adapter error SAS port lost link vendor id 1000 1734 device id d revision r Meaning The SAS link was terminated 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Review the system connection configuration If the error recurs replace the possibly faulty component of the SAS interface system Severity Error Action ...

Page 871: ...rd could not be found 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Confirm the Enable RAID Disable NATIVE setting of the SAS array controller card in the system BIOS Severity Error Action R M T S 28569 SV RAID 2 Adapter error Adapter needs replacement faulty IOP detected vendor id 1000 1734 device id d revision r Meaning ...

Page 872: ...to 3 digits Corrective action Review the system connection configuration If the problem persists replace the controller Severity Error Action R M T S 28570 SV RAID 2 Device error Microcode update timeout on disk Meaning The HDD firmware update timed out 2 Device name Corrective action If the HDD is faulty replace the HDD and perform a rebuild Severity Warning ...

Page 873: ...ailed 2 Device name Corrective action If the HDD is faulty replace the HDD and perform a rebuild Severity Warning Action R M T S 28572 SV RAID 2 Device error Adapter cache pinned for missing or offline logical drive Meaning For the missing logical drive the cached data of the SAS array controller card has been saved 2 Device name ...

Page 874: ...ction R M T S 28573 SV RAID 2 Device error Adapter cache pinned for missing or offline logical drives Meaning For the missing logical drives the cached data of the SAS array controller card has been saved 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi ...

Page 875: ...ce name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Info Action R M T S 28575 SV RAID 2 Device error Adapter cache destaged for logical drive Meaning The cached data of the SAS array controller card was lost 2 Device name ...

Page 876: ...o the multi dead recovery procedure Severity Info Action R M T S 28576 SV RAID 2 Adapter error Internal hardware error vendor id 1000 1734 device id d revision r Meaning An error was detected on the SAS array controller card 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the SAS array controller card Severity Error Action ...

Page 877: ...the SAS array controller card 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the SAS array controller card Severity Error Action R M T S 28578 SV RAID 2 Device error Bad block table of disk threshold exceeded table is about to overflow Meaning The usage threshold of the bad block table has been exceeded ...

Page 878: ...rm a rebuild Severity Info Action R M T S 28579 SV RAID 2 Device error Disk failed due to bad block table overflow Meaning The HDD failed because of a bad block table overflow 2 Device name Corrective action If the HDD is faulty replace the HDD and perform a rebuild Severity Error Action R M T S 28580 ...

Page 879: ...D is faulty replace the HDD and perform a rebuild Severity Error Action R M T S 28581 SV RAID 2 Adapter error Failure detected during POST vendor id 1000 1734 device id d revision r Meaning An error was detected during POST 2 Device name d Example 0060 10F9 device id sub device id r Numerical value 1 to 3 digits Corrective action Replace the SAS array controller card ...

Page 880: ...e HDD failed 2 Device name Corrective action If the target logical drive is degraded replace the HDD and perform a rebuild If the target logical drive is offline take corrective action according to the multi dead recovery procedure Severity Error Action R M T S 28583 SV RAID 2 Device error Disk failed since it never entered ready state ...

Page 881: ...disk is faulty replace it Severity Error Action R M T S 28584 SV RAID 2 Adapter error Internal software interface error vendor id 1000 device id d revision r Meaning An internal software error occurred Corrective action Replace the array controller 2 Device name d Example 0079 r Numerical value 1 to 3 digits Severity ...

Page 882: ...e id d revision r Meaning A device open error occurred 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Confirm that the version number of the device driver is correct Severity Warning Action R M T S 28586 SV RAID 2 Adapter error Ioctl send error vendor id 1000 device id d revision r ...

Page 883: ...ive action Confirm that the version number of the device driver is correct Severity Warning Action R M T S 28587 SV RAID 2 Adapter error Insufficient application memory vendor id 1000 device id d revision r Meaning Application memory is insufficient 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action ...

Page 884: ...ion R M T S 28588 SV RAID 2 Adapter error System API error vendor id 1000 device id d revision r Meaning A system API error occurred 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Warning Action R M T S ...

Page 885: ...Initialization of the firmware failed 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Error Action R M T S 28590 SV RAID 2 Adapter error Firmware recovery failed vendor id 1000 device id d revision r Meaning Firmware recovery failed 2 Device name d Example 0079 ...

Page 886: ... SV RAID 2 Adapter error BBU requires reconditioning please initiate recalibration vendor id 1000 device id d revision r Meaning The BBU needs reconditioning 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Perform a recalibration If the error recurs after the recalibration replace the BBU Severity Warning ...

Page 887: ...uld not be started Corrective action Review the start time of the task Reconfigure it The Patrol Read mode or Auto Learn mode setting may be causing the problem Recheck the array controller settings Severity Error Action R M T S 28593 SV RAID 2 Adapter error SAS topology error vendor id 1000 device id d revision r Meaning A SAS topology error occurred ...

Page 888: ...ponents are correctly connected If the error recurs replace the relevant component on the SAS interface such as the SAS SATA cable expander and backplane Severity Error Action R M T S 28594 SV RAID 2 Device error State change on disk from copyback to failed Meaning The HDD state changed from copyback to failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Error ...

Page 889: ...e Meaning The HDD state changed from copyback to offline 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 28596 SV RAID 2 Device error State change on disk from JBOD to failed Meaning The HDD state changed from JBOD to failed 2 Device name Corrective action ...

Page 890: ...V RAID 2 Device error State change on disk from JBOD to offline Meaning The HDD state changed from JBOD to offline 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 28598 SV RAID 2 Device error State change by user on disk from copyback to failed ...

Page 891: ...tion If the hard disk is faulty replace it Severity Error Action R M T S 28599 SV RAID 2 Device error State change by user on disk from copyback to offline Meaning A user changed the HDD state from copyback to offline 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action ...

Page 892: ...he HDD state from JBOD to failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Error Action R M T S 28601 SV RAID 2 Adapter error Disk security failed to communicate with EKMS vendor id 1000 device id d revision r Meaning Disk security failed to communicate with the EKMS 2 Device name d Example 0079 ...

Page 893: ...gs Severity Warning Action R M T S 28602 SV RAID 2 Adapter error Logical drive secure failed vendor id 1000 device id d revision r Meaning Logical drive secure failed 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action This function is not supported Check the array controller settings Severity Warning Action ...

Page 894: ...n r Meaning The controller produced a fatal error and was reset 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Replace the array controller Severity Error Action R M T S 28604 SV RAID 2 Device error Configuration command could not be committed to disk Meaning The configuration command was not committed to the disk ...

Page 895: ...faulty replace it Severity Error Action R M T S 28605 SV RAID 2 Device error Power state change failed on disk Meaning The disk power state changed from active to stop 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 28606 ...

Page 896: ...disk is faulty replace it Severity Warning Action R M T S 28607 SV RAID 2 Device error Logical drive is not ready Meaning The logical drive is not in the ready state Corrective action Check the current state of the logical drive If it is in the critical state replace the faulty hard disk and perform a rebuild If it is in the offline state reconfigure the array Restore data from a backup Severity W...

Page 897: ...1000 device id d revision r Meaning The adapter was replaced during a reboot 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action No action is necessary Severity Warning Action R M T S 28609 SV RAID 2 Adapter error Enclosure power supply removed vendor id 1000 device id d revision r Meaning ...

Page 898: ...ctive action Check the enclosure status Severity Warning Action R M T S 28610 SV RAID 2 Adapter error Enclosure power supply turned off vendor id 1000 device id d revision r Meaning The enclosure power supply was turned off 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Check the enclosure status ...

Page 899: ...ning The threshold for the temperature sensor in the enclosure is below the warning level 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action Recheck the server environment temperature Check the state of the fan If the error recurs after you rechecked the environment temperature replace the relevant enclosure component Severity Warning Action R M T S ...

Page 900: ...erical value 1 to 3 digits Corrective action Recheck the server environment temperature Check the state of the fan If the error recurs after you rechecked the environment temperature replace the relevant enclosure component Severity Error Action R M T S 28613 SV RAID 2 Adapter error Enclosure temperature sensor above warning threshold vendor id 1000 device id d revision r Meaning The threshold for...

Page 901: ... rechecked the environment temperature replace the relevant enclosure component Severity Warning Action R M T S 28614 SV RAID 2 Adapter error Enclosure temperature sensor above error threshold vendor id 1000 device id d revision r Meaning The threshold for the temperature sensor in the enclosure is above the error level 2 Device name d Example 0079 r Numerical value 1 to 3 digits Corrective action...

Page 902: ...ent temperature replace the relevant enclosure component Severity Error Action R M T S 28615 SV RAID 2 Device error Power state change failed on disk from active to transition Meaning A power state change from active to transition failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 28616 ...

Page 903: ...nsition failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S 28617 SV RAID 2 Device error Power state change failed on disk from transition to active Meaning A power state change from transition to active failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning ...

Page 904: ...on disk from transition to stopped Meaning A power state change from transition to stopped failed 2 Device name Corrective action If the hard disk is faulty replace it Severity Warning Action R M T S ７ ２ ２０ STOP ERROR message Windows This section lists the STOP ERROR messages in Windows 29000 ...

Page 905: ...mco User Guide 897 Software error windows stop error occurred Meaning A STOP ERROR occurred in Windows Corrective action Contact your sales representative or a field engineer Severity Error Action R M T S ...

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