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Franke Flair, Service Manual

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Franke Flair Service Manual Download Page 174

Franke Kaffeemaschinen AG 

TD-100356.doc 

 

4 / 32 

Structure of Franke Service Animation 

Franke Service Animation is used exclusively with the coffee machine types Saphira and Flair. 
It makes it possible to read data (device number, device configurations, service history and 
more) from the Saphira and Flair and to copy data to the Saphira or Flair. Diagnosis documents 
are then generated from this data. 
 
All steps and options for creating diagnosis documents are explained and illustrated below. 
 

 

 

Starting Franke Service Animation 

 

 

 
Starting Franke Service Animation via the Start menu.  
Important: 

Before you start up the customer card software, you have to quit Franke Service 
Animation. 

Summary of Contents for Flair

Page 1: ...Franke Kaffeemaschinen AG CH 4663 Aarburg Hotline 41 62 787 37 37 Fax 41 62 787 30 10 Franke Coffee machine Flair Service manual Coffee fully automatic machine Franke Coffee Systems ...

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Page 3: ...ns 3 General installation and operating instructions 4 Subassembly units 5 Assembly units controller Wiring electrical diagram Fluid systems diagram 6 Menu instructions Service menu 7 Settings for a better coffee 8 Troubleshooting Service 9 Service information 10 Miscellaneous ...

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Page 5: ...inst accidental contact e g cover with an insulating mat If you do have to operate the appliance in the opened state observe the following warnings and instructions WARNING Risk of injury due to trapping or crushing Caused by appliance components moving e g during function tests WARNING Risk of burn injuries From hot components such as the water boiler valves and water supply lines also from under...

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Page 7: ...stallation instructions for drainage connection 16 3 2 1 Assembling the drainage 16 3 3 Operating instructions 18 3 4 Addenda to the operating instructions 18 3 4 1 Inserting product tags 18 4 Subassembly units 19 4 1 Drip tray and grounds container 19 4 1 1 Drip tray 19 4 1 2 Contacts for drip tray 19 4 1 3 Grounds container 19 4 2 Coffee dispenser with frother head 20 4 2 1 Coffee dispenser 20 4...

Page 8: ...der 39 4 7 Flowmeter 40 4 7 1 Mode of operation 40 4 7 2 Replacing the flowmeter 40 4 7 3 Technical data 40 4 8 Pumps 41 4 8 1 Mode of operation 41 4 8 2 Replacing a pump 41 4 8 3 Technical data 41 4 9 Membrane controller and bimetallic thermostat 42 4 9 1 Mode of operation 42 4 9 2 Replacing the membrane controller 42 4 9 3 Bimetallic thermostat 42 4 9 4 Mode of operation 42 4 9 5 Technical data ...

Page 9: ...cal data 48 4 16 Solenoid valves No 2 6 49 4 16 1 Replacing solenoid valves 49 4 16 2 Technical data 49 4 16 3 Replacing the electromagnetic coil for the drainage valve 49 4 16 4 Technical data 49 4 17 Coffee dispenser micro switch 50 4 17 2 Replacing the micro switch 50 5 Control system subassembly Wiring electrical Fluid systems diagram 51 5 1 Front panel control system 51 5 1 1 Mode of operatio...

Page 10: ...0 6 2 5 Troubleshooting 60 6 2 6 Switching on the printer 60 6 3 Operating elements 61 6 4 1 card type 3 applications 62 6 5 Parameter settings 62 6 6 Working with the Terminal3000 73 6 7 Appendix 77 6 7 1 Error code list 77 6 7 2 Work code list 78 7 Settings for a better coffee 80 7 1 Setting the quality of the coffee 80 8 Troubleshooting Service 82 8 1 Display messages and measures 82 8 2 Fault ...

Page 11: ...nation of symbols and conventions Designates instructions information Designates actions to be taken Designates considerations and reference to other chapters US United States of America JP Japan UL Underwriter Laboratories ...

Page 12: ... 60Hz Fuse 15A Power 2 6kW Capacity per day approx of 100 cups 2 cups minute Espresso Coffee Cappuccino 3 dl minute Hot water 1 cups minute Warm milk 1 glass minute Macchiato Water supply Connection 5 5 litre 1 45 gallons side water tank As option Permanent connection to water mains in water tank and the fixed drain Residual water 1 5 litre 0 4 gallons drip tray with monitoring Optional installati...

Page 13: ...TD 100341 doc 10 2 2 Dimensions Dimensions Dimensions WxDxH 423 x 542 x 523mm 17 x 21 x 21 inches Weight approx 20kg 45 lbs net ...

Page 14: ...supply and contact a specialist Do not clean the machine or any of its parts in a dishwasher Always turn off the permanent water mains connection overnight turn off the water supply if the machine is not to be used for a longer period of time 3 1 2 Permanent water mains connection in the water tank The kit Art No 1P 315 005 comprises Electronic unit 1 clip for regulating and monitoring the water l...

Page 15: ...bly Securing the electronic unit Suspend into rear panel cut out of water tank housing Connecting the PTFE pipeline From electronic unit 1 plug into plug in connection d of control unit 3 as far as the stop Connecting the water Make sure water valve b on control unit 3 is off shut it off if necessary Connect water connection a to water mains with housing of control unit 3 at the top Connecting the...

Page 16: ...tank Water level water level must not exceed half the water tank Scale build up of the electronic unit de scale if necessary Process Response of the LED on the electronic unit A The microswitch opens the valve of the electronic unit LED off B The water tank fills up with water and the operating float switches the valve off once the level is reached LED off C If the operating float jams e g due to ...

Page 17: ...g the control unit valve block Cleaning the water connection filter Turn off water supply at water valve b Remove cover and take filter out Clean filter under running water Insert filter and close cover Turn water valve b back on b ...

Page 18: ...ting cable 2 on rear panel Remove cover from water tank Take out electronic unit 1 from water tank Remove and clean water tank if necessary De scaling the electronic unit To de scale pour a bottle of ready made special de scaling agent Art No 1P 315 430 into a container 700 ml e g a litre measure Dip electronic unit into container several times to achieve rinsing effect leave for approx 60 mins to...

Page 19: ...age hose black Art No 1P 315 197 Preassembly Tool required drill drill bit D 10mm Remove drip tray with drip plate from machine Drill open drainage opening provided using D 10 mm drill bit and burr Securing the valve and drainage hose Fit tank valve pressure spring a to valve body b Insert valve body inwards through borehole in drip tray with tank valve pressure spring already fitted to valve body...

Page 20: ...e trip tray can be enabled using a PC and the Customer Card or via the menu on the Terminal3000 Open PC program Customer Card in è Read out data è Set tabs Set Coffee and è Special Tray to ON è Save data or with Terminal3000 è press read coffee è press config coffee and scroll with cursor key to è Special tray off è press ENTER è scroll with cursor key to è Special tray on è press ENTER è scroll w...

Page 21: ... product tags Removing the keypad flap Fold down the keypad flap e g on the right hand side Hold firmly as shown and pull firmly outwards and remove Inserting product tags e g on the right hand side Pull transparent cover for product tags to the left pulling simultaneously at top and bottom and remove from guide Insert product tags Or order a new blank sheet from your supplier Art No 1P 315 429 In...

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Page 23: ...Franke Kaffeemaschinen AG TD 100444 doc 1 4 Festwasseranschluss Saphira Flair Installationsvorschrift Installation instructions Instructions d installation ...

Page 24: ...nstallation instructions carefully and keep them in a convenient place for future reference Pay particular attention to the operating instruction for the daily cleaning and care of your appliance Regular observance of these instructions will ensure fault free operation and guarantee that your appliance produces a consistent high grade coffee product Should you require further information or if par...

Page 25: ...ughly flushed out 2 The coffee machine must be connected to the drinking water supply with a shut off valve 3 The water pressure must be in between 0 8 and 8 0 bar 11 6 and 116 psi 4 The water hardness must be 9 13WH f 0 9 1 3ppm The chlorine content is to be a max 100mg per litre 5 In all other respects the local regulations must be complied with Raccordement d eau 1 Lors d une nouvelle installat...

Page 26: ...d 32 C 6 There must be a minimum gap of 20 mm between the rear wall and any obstruction 7 The coffee machine is not to be cleaned using a hose or any high pressure type cleaning equipment 8 Never place your hands in the bean container when the machine is in operation 9 Keep clear of the product delivery spouts 10 Do not pour liquids on to the cup support 11 When heating beverages with steam the no...

Page 27: ...The art of excellent coffeemaking professional Filterpatronen 1 2 Filter cartridges 3 4 Cartouches fi ltrantes 5 6 Filterpatronen 7 8 リットル カートリッジ 9 10 Saphira Flair ...

Page 28: ... Umrüstung nicht selbst aus Wenden Sie sich an Ihren Service Partner CLARIS Filterpatrone Artikel nummer 6er Pack 1P 315 694 auspacken Wassertank identifi zieren Der Wassertank muss eine gezackte Aufnahme für den Wasserfi lter haben Einsatzmonat am Rastkopf einstellen CLARIS Filterpatrone unter Wasserhahn mit Wasser füllen Filterzähler zurücksetzen siehe Bedienungsanleitung der Kaff eemaschine Ca 1 5...

Page 29: ... gegen den Uhrzeigersinn herausdre hen Die neue CLARIS Filterpatrone einsetzen siehe Filter einsetzen VORSICHT HINWEIS Filter wechseln Für perfekte Wasserqualität müssen Mineralstoff e im Wasser enthalten sein Die Kaff eemaschine verkalkt langsam Die Kaff eemaschine nach jeder 6 Claris Filterpatrone gemäss Bedie nungsanleitung der Kaff eemaschine entkalken Beschädigung der Kaff eemaschine HINWEIS Die a...

Page 30: ...tion or conversion yourself Con tact our service department Unpack CLARIS fi lter cartridge Art no 6 pack 1P 315 694 Identify the water tank The water tank must have a serrated holder for the water fi lter Set the starting month on the ratchet head Fill the CLARIS fi lter cartridge with water from the tap Reset the fi lter counter See operating instructions of the coff ee machine Take off approx 1 5 lit...

Page 31: ...he CLARIS fi lter cartridge in an anticlockwise direction Fit the new CLARIS fi lter cartridge See Fitting the fi lter CAUTION NOTICE Change fi lter For perfect water quality the water must contain minerals The coff ee machine slowly forms scale After every 6th Claris fi lter cartridge descale the machine according to the operating instructions Damage to the coff ee machine NOTICE Dispose of the used CL...

Page 32: ...ous à votre fournisseur Déballer la cartouche fi ltrante CLARIS N d article en lot de 6 1P 315 694 Identifi er le réservoir d eau Le réservoir d eau doit être muni d un réceptacle dentelé pour le fi ltre à eau Régler le mois de mise en ser vice à l aide de la molette Placer la cartouche fi ltrante CLARIS sous un robinet et la remplir d eau Initialiser le compteur de fi ltre voir Notice d utilisation de...

Page 33: ...le sens contraire des aiguilles d une montre Insérer la nouvelle cartouche fi ltrante CLARIS voir Insérer le fi ltre ATTENTION AVIS Remplacer le fi ltre Pour obtenir une qualité d eau parfaite il faut que celle ci contienne des minéraux La machine à café s entartre lentement Eff ectuer un détartrage de la machine après utilisation de la 6e cartouche fi ltrante suivant la notice d utilisation Endommage...

Page 34: ... modifi catie niet zelf uit Neem daar voor contact op met uw servicepartner CLARIS fi lterpatroon artikel nummer verpakking 6 stuks 1P 315 694 uitpakken Controle van het waterreservoir Het reservoir moet een gekar telde opname voor het waterfi lter hebben Stel de maand van plaatsing in bij de bevestigingskop Vul de CLARIS fi lterpatroon onder de kraan met water Reset de fi lterteller zie de gebruiksaan...

Page 35: ...end eruit Plaats de nieuwe CLARIS fi lterpatroon zie Filter plaatsen VOORZICHTIG LET OP Filter vervangen Voor een perfecte waterkwaliteit moeten minerale stoff en in het water aanwezig zijn De koffi emachine verkalkt langzaamaan Ontkalk de koffi emachine na elke 6e CLARIS fi lterpatroon in over eenstemming met de gebruiksaanwijzing van de koffi emachine Beschadiging van de koffi emachine LET OP Voer de oude ...

Page 36: ...フィルター機能をオンに切り替えて下さい お客様ご自身による設置や改造はお止め下さい そのような作業の際に は 当社の担当までご連絡下さい クラリス リットルカートリッ ジ 製品番号 6個入りパック 1P 315 694 を取り出します ウォータータンクを確認しま す ご使用のウォータータン クがフィルターに合ったものか どうかを 必ずチェックして 下さい 上端の使用開始月を合わせます クラリス リットルカートリッジ を蛇口にあて 充分に水を含ま せます フィルターカウンターをリセッ トします コーヒーマシンの取扱説明 書を参照 熱湯を1 5リットル程度 約6杯 分 流します クラリス リットルカートリッジ を装着した コーヒーマシンの稼働準備が整 いました 05に 続く 注記 クラリス リットルカートリッジ をはめ 時計回りに回して固定 します カートリッジの取り付け ...

Page 37: ...取り付けたクラリス リ ッ トルカート リ ッジは 少なく とも2ヶ月ごとに交換して 下さい クラリス リットルカートリッ ジを反時計回りに回して外し ます 新しいクラリス リットルカート リッジを取り付けます カートリッジの取り付け を参照 注意 注記 カートリッジの交換 最高の品質で水を使うには ミネラルを含んでいなくてはなりませ ん コーヒーマシンには徐々に石灰が付着していきます クラリス リ ッ トルカート リ ッジを6個使用した後は コーヒーマシンの取扱説 明書に従ってマシンから石灰を除去して下さい コーヒーマシンが故障する恐れあり 注記 使用済みのクラリス リットルカ ートリッジを取り外します ご使用の地域が定める規則に従って下さい 特別な規定がない地域 では 家庭の一般ごみとして廃棄していただけます 使用済みクラリス リットルカートリッジの廃棄 ...

Page 38: ...The art of excellent coffeemaking Franke Kaffeemaschinen AG Franke Strasse 9 4663 Aarburg Switzerland Telephone 41 0 62 787 31 31 Website www franke cs com issued 09 2008 order number 1P 315 698 ...

Page 39: ...side too or replace contacts if necessary 4 1 2 Contacts for drip tray Removing the contacts Remove side panel right as described in Chap 4 3 2 Detach and pull out unit heater for coffee and hot water as described in Chap 4 10 2 Detach and pull valve socket out Unscrew the 2 screws arrows and remove contacts 4 1 3 Grounds container Removing the grounds container Slide dispenser upwards Tilt ground...

Page 40: ...ser Removing the coffee dispenser Gently press dispenser at the 2 markings and pull out frontwards Pull out dispensers complete with hoses White connecting pipe is for milk and is fitted on the left Unscrew the 4 marked screws from frame and remove Remove frame and front plate ...

Page 41: ... panel Access to Power print board Grinders Voltage components Right hand and left hand side panels Release cover locks on rear panel Fold outwards from rear panel and remove Unscrew the 3 screws from rear panel Lift rear panel from underneath and remove outwards as illustrated ...

Page 42: ...nnect reed sensor for water level indicator on cable connector Removing the left hand side panel Access to Brewing unit Dismantle rear panel as described in Chap 4 3 1 before removing side panels Slide side panel by hand out of guide sideways to the rear 4 3 3 Removing the water tank and base Removing the water tank with base Access to Flowmeter Pumps Remove water tank Pull out coin box Unscrew th...

Page 43: ...ntainer R and L are defined as viewed from the front The coffee bean containers are marked see circle R Right and L Left to define each of the sides The position of the locks under the marking defines the side of the coffee bean containers Release coffee bean containers by turning to the left as far as the stop and take out Use a vacuum cleaner to remove coffee bean residue and ground coffee from ...

Page 44: ...TD 100343 doc 24 Take out setting rings Unscrew the 4 screws from cover and open Disconnect the 2 contact connectors for the sensors for the bean monitoring system ...

Page 45: ...ntrol system Dispenser hoses Remove drip tray and grounds container as described in Chap 4 1 Remove housing cover as described in Chap 4 3 4 Remove coffee dispenser as described in Chap 4 2 1 Unscrew the 2 screws behind grounds container flap cover Open housing front panel and open outwards to the right ...

Page 46: ...rinding ring 7 Grinder motor with bottom grinding mechanism The grinding mechanism consists of two parts the grinding ring and the grinding cone The spacing between grinding ring and grinding cone defines whether the coffee is ground finely or coarsely The grinding mechanism produces the coffee grounds which are then fed into the brewing unit via a chute Specifying the machine sides for right R an...

Page 47: ...ction is activated with each coffee and adjusts the maximum possible grinding time after each coffee The correction is activated with each coffee and adjusts the maximum possible grinding time after each coffee The minimum grinding time is 4 s the maximum 9 2 s The minimum grinding time is 4 s the maximum 9 2 s Grinder R L mix from both grinders The maximum possible grinding time for a mix is calc...

Page 48: ...apter 8 3 Maintenance Open the coffee machine as described in Chap 4 3 Remove coffee bean container as described in Chap 4 3 4 Release grinding mechanism adjusting disc 4 from its catch and take out Loosen retaining ring 5 for top grinding ring by turning to the left as far as the stop Take out upper grinding ring 6 Use a vacuum cleaner to remove coffee bean residue and coffee powder Loosen grindi...

Page 49: ...with the mark on the upper grinding ring Press adjusting disc onto grinding mechanism until you hear it click into place Make sure the peg on the adjusting disc clamp is perfectly parallel with the side panels Peg pointing towards marking dots on housing cover Fit housing cover from above and secure with the 4 screws Fit setting rings for grinding degree dots facing front panel Check The setting r...

Page 50: ...rounds scoop 5 guide complete Simple description The brewing piston travels from the set grinding position to the ground coffee in the brewing cylinder and compresses the powder Next is the brewing process After the brewing the piston travels back to the upper position ejecting the coffee grounds It then travels back to the set grinding position 1 1 3 2 4 5 1 1a ...

Page 51: ... coffee machine as described in Chap 4 1 and Chap 4 3 Remove side panel Detach coffee hose Unscrew the 4 screws and remove brewing assembly Rinse brewing assembly under warm flowing water and clean without using detergents Removing the grounds scoop Unclip scoop from holder 4 5 3 Replacing piston upper o ring Replacing the piston upper o ring Remove old piston upper o ring Smear new piston upper o...

Page 52: ...emoving the cap Use a screwdriver to loosen the 4 marked spring loaded catches Remove cap Removing left right covers Use a screwdriver to loosen all 4 marked spring loaded catches on the inside 1 spring loaded catch is located behind the drainage valve Use a screwdriver to press in spring loaded catch Remove cover by hand Removing the drainage valve Detach drainage valve ...

Page 53: ... wheel and piston Unscrew toothed wheel from cylinder Remove piston from cylinder Remove old piston upper o ring arrow Clean groove of piston upper o ring Smear new piston upper o ring with Klübersynth grease Art No 1L 296 804 Insert greased piston upper o ring Removing inner guide rollers Use a screwdriver to raise peg slightly Remove guide rollers located behind peg ...

Page 54: ...a screwdriver to loosen the 2 retaining rings from axle Use a screwdriver to press axle out Use screwdriver to press down on toothed rack and remove piston Removing the brewing chamber and toothed wheel clamp Pull out both parts one after the other ...

Page 55: ...amp from the side Insert brewing chamber into toothed wheel clamp Installing the piston and axle Insert into toothed wheel clamp as far as the stop Insert piston toothed rack and press into brewing chamber CAUTION Take note of installation direction water connection upwards Insert axle Fit retaining rings Installing inner guide rollers Use a screwdriver to raise peg slightly Slide guide rollers in...

Page 56: ...o ground coffee intake Installing the toothed wheel Screw onto cylinder CAUTION Toothed wheels manufactured before February 2003 have four lead in notches on the underside These notches must face the brewing chamber On toothed wheels without notches the thread lead ins must face upwards as illustrated Installing outer guide rollers Fit into seating Installing left right dynamic bend Smear guide wi...

Page 57: ...ousing and snap spring loaded catch into place Fitting the pipe bend and cap Position longitudinal guide in slot Press retaining pegs towards hole centre and snap into place Place cap on upper side cylinder and snap spring loaded catch into place Functional test Simulate the movement sequence of a brewing process manually by turning the nut CAUTION No force should be necessary to carry out this pr...

Page 58: ...it the hose protection parallel to the housing Grounds scoop Fit into place Next check the serviced brewing assembly for function and tightness inside the coffee machine CAUTION If the inspected brewing assembly cannot be serviced and fitted according to instructions always replace it with a new brewing assembly ...

Page 59: ... of the brewing unit When the geared motor is running the encoder signals each recorded pulse to the control system The control system uses the pulse signals to calculate the current position of the brewing unit piston 4 6 2 Removing the encoder Pull off retaining clip Remove encoder downwards Disconnect cable connectors ...

Page 60: ...event of clogging or scale build up Replace defective flowmeter if the contacts are oxidised Remove water tank Remove the 5 screws from the tank base 2 are located on the top of the tank base 2 on the bottom and one in front behind the drip tray Make a note of the hose connections Detach supply hoses for flowmeter on tank base and overflow hose Make a note of the connector sequence Disconnect cabl...

Page 61: ... a pump Removing the pump Remove the water container and tanke base Press plastic clip towards the machine and pull pump holder upwards out of the locking device Disconnect cable connectors as described in Chap 4 7 2 Remove entire pump holder CAUTION Small hose o rings could fall out Use pliers to pull off clamp type clips of hose connections Detach pressure hoses Detach hose from pump inlet Take ...

Page 62: ...lace defective membrane controller Detach hose from pump inlet Use pliers to pull off clamp type clip Take pump out of rubber holder Unscrew membrane controller and remove 4 9 3 Bimetallic thermostat 4 9 4 Mode of operation The bimetallic thermostat prevents the pump from overheating Removing the thermostat The thermostat is located on the top of the pump housing Disconnect cable connectors Remove...

Page 63: ...Removing the thermoblock CAUTION Use the de scaling programme to de scale the thermoblock As described in the Operating instructions If no water appears replace thermoblock Unscrew screw from thermoblock base holder arrow Disconnect all cable connectors Detach water connections Remove complete thermoblock base holder Unscrew screw in middle of housing and separate thermoblock from base holder Remo...

Page 64: ...lock Use the de scaling programme to de scale the thermoblock As described in the Operating Instructions If no water appears replace thermoblock Unscrew screw from thermoblock base holder Disconnect all cable connectors Detach water connections Remove complete thermoblock base holder Unscrew screw in middle of housing and separate thermoblock from base holder Remove overtemperature link and temper...

Page 65: ...ater and steam Removing the thermal link CAUTION The thermal links are not interchangeable Unscrew screw from retaining clamp Remove link and replace Installing the thermal link Place thermal link exactly in positon under the retaining clamp Tighten screw 4 12 3 Technical data Principle Safety fuse Coffee hot water thermal link 184 C 363 F 230 V Steam thermal link 216 C 421 F 230 V Hot water Steam...

Page 66: ...ermoblocks so that the temperatures can be regulated by the software 4 14 2 Replacing the temperature sensor for coffee hot water and steam Removing the temperature sensor Unscrew screw from thermoblock base holder Disconnect all cable connectors Detach water connections Remove complete thermoblock base holder Remove temperature sensor Steam Hot water ...

Page 67: ...It allows hot water to flow into the brewing unit when coffee is dispensed as the hot water valve remains closed 4 15 2 Replacing the pressure control valve for coffee hot water circuit Removing the valve CAUTION Small hose o rings could fall out CAUTION Make a note of the installation direction Use pliers to pull off the 2 clamp type clips Detach both hoses Clean valve replace if necessary 4 15 3...

Page 68: ...efly activated each time after steam is dispensed If the valve has an electrical defect it will open if the pressure exceeds 6 bar 87 PSI Removing the valve CAUTION Make a note of the installation direction Unscrew the 2 screws and remove black plastic cover Unscrew screw and remove base holder Detach hoses Disconnect all cable connectors Unscrew screws under the valve socket 4 15 6 Technical data...

Page 69: ...ll hoses Disconnect all cable connectors Valve blocks No 4 5 6 can be dismantled further 4 16 3 Technical data Valve blocks 4 5 6 24 V DC 6 bar Medium Steam Single valve 3 24 V DC 6 bar Medium Hot water Single valve 2 24 V DC 6 bar Medium Cold water 4 16 4 Replacing the electromagnetic coil for the drainage valve Removing the valve In the event of a defective thermal link spring or coil Unscrew 2 ...

Page 70: ...micro switch 4 17 2 Replacing the micro switch Removing the micro switch Remove front panel as described in Chapter 4 2 1 Take out dispenser chute CAUTION Disconnect cable connectors beforehand Unscrew screw Remove cover Replace micro switch ...

Page 71: ...ensers via input on the operating keypad 5 1 2 Replacing the front panel control system Dismantling the front panel control system Remove housing cover top as described in Chap 4 3 4 Remove coffee dispenser with frother heads as described in Chap 4 2 1 Unscrew the 2 screws behind grounds container flap Open front panel and open out to the right Unscrew the 2 screws arrows on front panel control sy...

Page 72: ... control system Disconnect all cable connectors Also remove cover with cables from the new front panel control system Connect new front panel control system to existing cables close cover or if necessary replace front panel control system complete with cables see Instructions for replacing control system on Franke Animation Terminal3000 ...

Page 73: ...Removing fuses Remove rear panel as described in Chap 4 3 2 Remove white flap Check fuses arrow 5 2 3 Replacing the power print board Removing the power print board Remove rear panel as described in Chap 4 3 2 Remove white flap Disconnect all cable connectors Unscrew the 2 screws arrow Remove power print board 5 2 4 Technical data Supply voltage 230V US 120V JP 100V Fuse 4A ...

Page 74: ...e transformer Remove rear panel as described in Chap 4 3 2 Remove power cable carrier Disconnect the 2 cable connectors from power print board Unscrew the 2 screws arrow on transformer 5 3 3 Technical data Supply voltage Primary 230V 50 60 Hz 0 16A Secondary 20 15 10 7 8 3V AC ...

Page 75: ...ce interference frequencies 5 4 2 Replacing the Interference eliminator Removing the Interference eliminator arrow Remove power cable carrier as described in Chap 5 3 Disconnect all cable connectors Press the 2 holders down on base element Lift up Interference eliminator and remove 5 4 3 Technical data Supply voltage 250V 16A ...

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Page 77: ...TD 100350 doc ...

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Page 79: ...TD 100351 doc ...

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Page 81: ...TD 100352 doc ...

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Page 83: ...Pumpe CP4SP Pumpe CP4SP Expansions behälter Dampf Heisswasser TB2003 1200W TB2001 1200W Cappu Dampf Kaffee Auslaufventil Drainageventil A P Milch Dampf Kalt Spülung A A A A A P P P P P 3 62 5 1 4 2 Heizung Dampf Heizung Kaffee Heisswasser Flowmeter Dampf Flowmeter Kaffee HW Membranregler 2 4 1 3 6 5 TD 100348 xls ...

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Page 85: ...nk Water tank Réservoir d eau Tropfschale Drip tray Curvette d égouffement Satzbehälter Coffee ground container Bac pour galettes de marc Pumpe Pump Pompe CP4SP Pumpe Pump Pompe CP4SP Expansions behälter Expansions tank Soupape de dètente Heisswasser Hot water Eau chaude Dampf Steam Vapeur TB2003 1200W TB2001 1200W Dampf Schaum Steam Froth Vapeur Mousse Kaffee Coffee Café Druckventil Pressure valv...

Page 86: ......

Page 87: ...imètre Hauptwasserventil Main valve Vanne principale Rückschlagventil Valve non return Vanne retenue Druckreduzierventil Pressure reduction valve Réducteur de pression Heizung Kaffee und Heisswasser Heater coffee and hot water Chauffage café et eau chaude Dreiwegkugelhahn 3 way ball valve Robinet boisseau sphérique à 3 voies Option FW06 Wassertank Water tank Réservoir d eau Tropfschale Drip tray C...

Page 88: ......

Page 89: ... key 3 TA3 Key4 Product key 4 TA4 Key5 Product key 5 TA5 Key6 Product key 6 TA6 Key7 Product key 7 TA7 Key8 Product key 8 TA8 Key9 Product key 9 TA9 Key10 Product key 10 TAX Key11 De scaling key Starts de scaling Key12 Cleaning key Starts various cleaning operations Key13 Rinsing key Starts flushing operations Key14 Power On Off Key15 Exit Exit to program mode Key16 Plus key Program mode Key17 Min...

Page 90: ... froth permanent 21 Steam permanent 22 Milk permanent 23 Latte Macchiato 24 Cycles information The number of the brewing cycles can be adjusted with all products In case of more than once cycle the Inkasso request is done before the start of the first brewing possible with MA04 DI SW03 on all products The pre selection of the grinder always counts for all cycles In case of an alarm e g drip tray m...

Page 91: ...cts Key combination Function Screen example 4 9 Indicates total of all milk products total milk 7500 Display total counter of all hot water products Key combination Function Screen example 9 10 Indicates total of all hot water products total water 3210 Display total numbers of single product keys Keys Function Screen example 1 2 3 4 5 6 7 8 9 10 Indicates how many of each product have been selecte...

Page 92: ...he adapter supplied to the power supply Connect the serial cable of the Terminal3000 to the serial interface on the back side of the coffee machine Switching ON Terminal3000 Notice If the Terminal3000 has not automatically switched on after connection to the power supply press the ON OFF button again If the date is already correct on starting press ESC and automatically reach the main program Star...

Page 93: ...onnect the plug from the socket and replace all parts in the Terminal3000 service suitcase 6 2 5 Troubleshooting Please check all your connections and cables Please check your power supply Switch off your coffee machine at the main switch Please wait 10 seconds and switch on your coffee machine again 6 2 6 Switching on the printer If ê lights up green the printer is ready If lights up red the prin...

Page 94: ...n be changed on the keyboard ESC exits all tasks automatically return on start ENTER Press the Enter button to confirm the input steps and to choose selections in the menus Additional information to Terminal3000 after 5 minutes the screen light switches off after 20 minutes the terminal automatically switches off read coffee 1 write coffee 2 config coffee 3 print data read card 4 write card 5 conf...

Page 95: ...r of machines of the Flair with the same software settings before provided configurations can be programmed Notice Please use the current software version 6 5 Parameter settings Read card With the Read card you can save data from the correct card type to read into the Terminal3000 User Terminal Screen Terminal Factory customer parameter or data card insert the terminal below the key panel TERMINAL...

Page 96: ...ITE ERROR Wrong machine type e g F700 Test1 has not been approved F700 TEST 1 INVALID Press Enter or ESC Text as before error TERMINAL READY PARAMETER LOADED Read coffee read data from the coffee machine The data from the Flair are read into the Terminal3000 memory These data can be edited and written afterwards again into the Flair as described in chapter write parameter to coffee machine User Te...

Page 97: ...he menu for the printout The printing process can be started by Enter Please check first has been switched on the printer ê if lights up green User Terminal Screen Terminal Carry out read coffee procedure TERMINAL READY DATA LOADED Print data key Check whether data bit has been set Output of the data is stored in the Terminal TOTAL PRINT OUT COUNTER PRINTOUT PROGRAM PRINTOUT CUSTOM PRINTOUT The de...

Page 98: ...offee 5 Cappuccino 6 Milk coffee 7 Milk foam 8 Pot coffee 9 1 Ristretto 10 2 Ristretto 11 No function 12 Macchiato 13 Coffee Milk 14 Milk 15 Hot water 16 Steam 17 Rinse 18 Grinder choice 19 Doubled 2x 20 Hot water permanent 21 Milk foam permanent 22 Steam permanent 23 Milk permanent 24 Latte Macchiato PRODUCT KEY 3 1 ESPRESSO Entry with Enter Change with cursor keys HIGH NORMAL LOW use cursor keys...

Page 99: ... and the whole section must be repeated User Terminal Screen Terminal Config coffee key Read data of the coffee machine PLEASE WAIT COFFEE èTERMINAL Filter function active or inactive Entry with Enter ON alarm off OFF alarm on FILTER FUNCTION INACTIV Off Entry with Enter Change with numerical keyboard Range 0 65500 litre FILTER FUNKTION 0000 LITRE Clear counter filter Entry with Enter Change with ...

Page 100: ... as A Accounting active or inactive Entry with Enter Change with cursor keys Active Accounting Inactive without Accounting ACCOUNTING PROCESS INACTIVE Off Timeout Entry with Enter Change with cursor keys 1 125 seconds TIMEOUT INKASSO 005 0 seconds Cleared all counter products Entry with Enter Change with cursor keys Delete all Counter products total are cleared Do not clear Counter unmodified COUN...

Page 101: ...e OPERATION DATE D M Y PRESS KEY WRITE COFFEE Write coffee shifts settings to coffee machine Navigate with cursor keys Move data into the coffee machine If successful delete data in the terminal PLEASE WAIT TERMINAL è COFFEE ESC config coffee Exit mode TERMINAL READY DATA LOADED Possible mistakes No connection ERROR WRITE ERROR Wrong device type e g F700 Test 1 ist not allowed F700 TEST 1 INVALID ...

Page 102: ...with Enter Switch off device FUNCTION F02 DEVICE OFF Determine next function Start with Enter Brewing group initialisation FUNCTION F03 INITIALIZE Determine next function Start with Enter Brewing group in grinding position FUNCTION F04 GRIND POSITION Determine next function Start with Enter Press all keys one after the other observe Display FUNCTION F05 KEYBOARDTEST Switch off and on the coffee ma...

Page 103: ... with Enter F01 Device ON activate FUNCTION F28 PROD 2 USE Determine next function Start with Enter F01 Device ON activate FUNCTION F29 PROD 3 USE Determine next function Start with Enter F01 Device ON activate FUNCTION F30 PROD 4 USE Determine next function Start with Enter F01 Device ON activate FUNCTION F31 PROD 5 USE Determine next function Start with Enter F01 Device ON activate FUNCTION F32 ...

Page 104: ...ated Position Position cannot be approached Initialization Initialization not possible Fluid system Flowmeter timeout although tank float indicates that there is water Service stamp This menu is required by the service technicians The history bits are cleared with the next writing of a service stamp User Terminal Screen Terminal S1 Service stamp key Date Navigation as for Config keys Entry with En...

Page 105: ...READY DATA LOADED Possible mistakes No connection ERROR WRITEAERROR Stamping not complete ERROR STAMP INVALID Wrong device type e g F700 Test1 not allowed F700 TEST 1 INVALID If the ESC button pressed before writing to the coffee machine Write coffee key the settings read in are lost The identification number Diagnosis No cannot be changed This is firmly embedded in the Terminal3000 The number is ...

Page 106: ...ata with history bits Please wait Coffee terminal Terminal ready Data loaded 4 Use the cursor keys to view all possible errors History bits Perform the single test even though no error message has been displayed By that all components can be checked up on their proper function Error code Screen Terminal history bits Cause occurred mistake 0 ENCODER No encoder signal Channel Error 0 COFFEE SENSOR S...

Page 107: ...t to zero Please wait Terminal Coffee The input and output diagnosis is now finished Diagnostics data on chip card save 11 Insert the chip card into the Terminal3000 card reader 12 Press Read coffee Please wait Coffee terminal Terminal ready Data loaded 13 Press Write card to save data to the chip card Overwrite card 14 Confirm the message with Enter If this chip card contains data still needed el...

Page 108: ...with ON OFF Enter date D 02 M 02 Y 2001 2 Input the date with the numeric keyboard and confirm with Enter Terminal ready Data loaded 3 Insert the chip card Factory parameter into the Terminal3000 card reader 4 Load data to the terminal with the Read card Please wait Card Terminal Terminal ready Data loaded 5 Select Write coffee to update data into the Flair Please wait Terminal Card Terminal ready...

Page 109: ...w Please read carefully the instructions in the operating manual of the Customer card Software under chapter customer parameter 1 Switch on the terminal with ON OFF Enter date D 02 M 02 Y 2001 2 Input the date and confirm with Enter Terminal ready Data loaded 3 Insert the chip card Customer parameter into the Terminal3000 card reader 4 Load data to the terminal with the Read card Please wait Card ...

Page 110: ...1 Drainage valve plunger faulty Pump 3 301 Pump coffee tea faulty 3 311 Pump steam faulty Heaters 4 401 coffee tea heating faulty 4 409 coffee tea heating scaled 4 411 steam heating faulty Error code group Code Description Heaters 4 419 steam heating scaled 4 421 Temp fuse coffee tea heating faulty 4 431 Temp fuse steam heating faulty Control 5 501 Logic print faulty 5 511 Power print faulty 5 521...

Page 111: ...lace new replaced cleaned de scale remarks 0 6 5 4 76 Grinder left 0 6 5 4 77 Grinder right 1 6 66 Flow meter coffee tea 1 6 67 Flow meter steam 2 6 58 Brewing assembly 2 6 79 Gear motor BE 2 6 91 Drainage magnet 3 6 63 Pump coffee tea 3 6 62 Pump seam 4 6 4 70 Thermoblock coffee tea 4 6 4 90 Thermoblock steam 5 6 73 Logic print 5 6 84 Power print 5 6 74 Interface print 6 6 4 40 Steam valve 6 6 4 ...

Page 112: ... Description 1P 315 199 Grinder key 1P 315 224 Paper rolls 1P 315 223 Gender changer 1P 315 198 Oval insert Not available in the US 1P 315 358 Power adapter 230V incl 100 120V 1P 315 225 Power adapter 100 230V 1P 315 226 Printer 1P 315 420 Terminal3000 1P 315 227 Chip card 1P 315 421 Service suitcase complete Technical data External dimensions of the suitcase 44 x 35 x 14 cm Dimensions of the Term...

Page 113: ...it set not set 3 17 operation date D XX M XX Y XXXX Key read card 4 Card data is loaded into terminal memory Key config coffee 3 Configuration of coffee machine is loaded Key write coffee 2 Parameter are written from terminal memory into coffee machine adjust or free O or 1 3 11 product count cup clear do not clear filter counter clear do not clear 3 12 special tray activated inactivated filter li...

Page 114: ......

Page 115: ...its 0 1 Decalcifying History bits 0 1 Steam sensor History bits 0 1 Coffee sensor Key history bits 10 History bits 0 1 Encoder Key print data 11 total printout custom printout Key Max Key Min Key ON OFF Key Esc Key ENTER History bits 0 1 Initialization Service stamp XXX work 1 Service stamp XXX error 4 Service stamp XXX error 3 Service stamp XXX error 2 Service stamp XXX major error Language Germa...

Page 116: ......

Page 117: ...2 espres so 60 10 left short normal 06 off 7 Coffee 140 3 right normal 07 off 8 2 coffee 140 8 right normal 08 off 9 Hot water 200 short 09 off 10 Steam 120 short 10 off Example Indication of the amount of ground coffee on the display 1 3 1 A m o u n t o f g r o u n d c o f f e e The higher set level the longer the grinding time and the greater the amount of ground coffee Setting options Setting r...

Page 118: ...erature Text editor Product Text name 1 Cappuc cino 2 White coffee 3 Latte macchi ato 4 Milk 5 Espres so 6 2 espres so 7 Coffee 8 2 coffee 9 Hot water 10 Steam Customer Notes B Franke Coffee machine Flair Keys Product designation Amount coffee water in ml Amount of foamed milk in seconds Amount of milk in seconds Amount of steam in seconds Amount of ground coffee in levels Grinders Pre brewing Tem...

Page 119: ... 7 5 10 12 5 15 17 5 20 Sekunden seconds secondes Kaffee coffee café 10 gr Wasser water eau 150ml Härtegrad hardness dureté 7 gh Intensität intensity intensité Farbe color couleur Aromen Chlorogensäuren aroma chlorogenicacid arome chlorogen acides Koffein caffein caféine Bitterstoffe bitteracid amère acides ...

Page 120: ......

Page 121: ...is filling X ml can still be pumped Terminate hot water dispensing immediately Steam dispensing is completed Terminate the sequence of the brew cycle Fill water tank or check permanent mains water connection Not available in US Water tank empty Fill water tank Magnet in water tank stuck Clean water tank or replace Reed switch defective Replace reed switch Moisture on plug in contacts Seal or clean...

Page 122: ...00 is capable of recognising the History Bits recorded by the Flair coffee machine The digit 0 or 1 in front of the text indicates whether or not there is a fault 0 History bits not set no error 1 History bits set error Terminal display history bits Cause Error Measures ENCODER No encoder signal channel error Check cables plug in connections and encoder replace if necessary COFFEE SENSOR Sensor fo...

Page 123: ...d the following service intervals for the Flair brewing unit when it is used under regular conditions 15 000 cycles replace brewing unit 3 years 15 000 cycles replace brewing unit 3 years 15 000 cycles Service for brewing unit see Chap 4 5 Service spare parts Part no Description Notes 1P 315 415 Replacement drain valve complete V2 1T 310 382 Piston o ring BK 301 313 Klueber Microlube GBU Y131 Coll...

Page 124: ...499 As and when required X Diagnostic findings only Service Total counter Working points Text Diagnosys Descaling Brewing unit replacement Water filter replacement Milk tubes replacement Outlet cleaning Flowmeter check Teflon tubes check Check detection spring Pump Steam check Pump Water output check Grinder check grounds Sensor Steam thermoblock replacement Sensor Coffee thermoblock replacement E...

Page 125: ...4 1P 315 149 1 Encoder 97 1 1 Water flow valves Water softener when installed 1 1 1 1P 315 082 1 Inner distributing collar 1 1 1 1P 315 629 1 Hose silicone 4 4 4 1P 315 080 2 Flowmeter 4 4 4 1P 315 067 2 Pump 230V 4 4 1 Grinders 1P 315 058 2 Grinder unit 230V assembled 4 4 1 Outlet 1L 296 485 2 Silicone hose ID 3 mm 1 1 1 1P 315 125 1 Silicone hose 3x1x200mm 1 1 1 1P 315 536 1 Outlet pipe coffee 1...

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Page 127: ...r 12 kg Kanister Order direct Direktbestellung Dr Weigert GmbH FAX 49 40 78960 120 E Mail info drweigert de Liquid Decalcifier Flüssigentkalker Saphira Flair 1P 315 430 0 7 litre bottle 0 7 Liter Flasche 12 per box 12 per Schachtel 2 60 bottle Flasche bottles Flaschen Cappu Cleaner Cappu Reiniger Saphira Flair Ecolino Ecopower Evolution Sinfonia Spectra BK 301 732 1000ml bottle 1000ml Flasche 8 pe...

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Page 129: ...FLAIR Section 9 Service Infor mation EN Read the safety information chapter before working on the machines ...

Page 130: ...l hotline hotline coffeemachine franke com Subject to change without notice The present instructions reflect the state of the technology as of the date of issue 2011 by Franke Coffee Systems FRANKE and the logo are registered trademarks of Franke Technology and Trademark Ltd Hergiswil Switzerland a subsidiary of Franke Artemis Holding AG 4663 Aarburg ...

Page 131: ...Components Components for the converter 7 Before installation is implemented the coffee machine must be disconnected from the mains Danger of accidents Caution When an Inkasso3 is put into operation the protocol converter is not switched on It is therefore necessary to supply a new display and print keyboard with every Inkasso3 Print that is sold as a protocol converter These must be mounted on th...

Page 132: ... Inkasso3 PCB Fig 1 The Inkasso3 PCB is fastened with the supplied self adhesive feet in the enclosure cut out 2 Undo the power distributor carrier Fig 2 Remove both screws on the power distributor carrier Optional Key operated switch to switch off the accounting ...

Page 133: ...ranke Kaffeemaschinen AG TD 100441 doc 3 7 Fig 3 Open the power distributor carrier 3 Cutting the transformer cable green Fig 4 Pull the two green cables up to the plastic rise on the enclosure Cut them ...

Page 134: ...rom the transformer through the opening of the power distributor carrier Fig 6 Remount the power distributor carrier and fasten the terminal strip of the cable tree to the prepared fixing position Pos 1 Connect the green cables to both sides of the terminal strip Pos 2 3 Insert the five pole plug of the cable tree in Pos 4 Pos 1 Pos 2 3 Pos4 Pos2 ...

Page 135: ...ds Fig 7 To prevent the cables from hindering the installation of the rear and side walls two gaps must be made at the Positions 5 shown here 6 Connection of the cable tree to the Inkasso3 PCB Fig 8 Connect both plugs at the appropriate positions Pos 5 Pos 5 ...

Page 136: ... for the three cables Fig 9 In addition to Point 6 connect the CCI RS232 cable and the CCI power cable as shown in Figure 8 The polarity must be taken into account for the CCI power cable in this case connect the brown cable to the flat plug 6 3 mm GND sign The white cable to the flat plug 4 8 mm 24 VDC Fig 10 Overall view The two additional cables can be clearly seen that are fed out through the ...

Page 137: ...233 Inkasso3 with display and keyboard 1 Software vers 1 0 or higher 1P 315 214 Panel holder 1 10 296 472 Spacer bolts 6 02 211 820 Screw 6 02 242 058 Nut 6 10 301 189 Kas cable 1 1P 315 236 Inkasso cable 1 Optional 10 296 929 Key operated switch 1 1P 315 254 Key operated switch cable 1 Spare parts 1P 315 234 Inkasso3 display 1 ...

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Page 139: ...Franke Kaffeemaschinen AG TD 100470 doc 1 32 Operating Instructions for Inkasso3 ...

Page 140: ...2 6 Addimat table 17 2 7 PLU Table 17 2 8 change PIN 18 2 9 Exit menu 18 3 LOAD Menu 19 3 1 Load cards 19 3 2 Load amount 19 3 3 Load limit 19 3 4 Counters 19 3 5 Card service 19 4 DOWNLOAD MENU 20 4 1 Inka Card 20 4 2 Card Inka 20 5 Error codes 21 5 1 Error categories 21 5 2 Error list 21 6 Inkasso3 drawing 26 7 Menu structure 27 7 1 General 27 7 2 INSTALL menu programming tree 28 7 3 CUSTOMER me...

Page 141: ... settle accounts for all product prices Various counter functions that provide correct settlement accounting are also integrated The most commonly used settlement devices can be connected to the collection system and include the chip card system from Franke CASH and FREE coin checker CF330 MDB coin changer CF690 and MDB card reader CASH terminal 1 U key EVIS and similar These instructions give det...

Page 142: ...ailable immediately without having to restart the system 1 1 2 serial number This is where you enter the device number The serial number is the machine number with which the Inkasso3 is operated For example 34 90 0117 Default 00 00 0000 Serial number range 0 99999999 1 1 3 install number This is where you enter the project or install number of the coffee machine Default 00 00 0000 important for Ad...

Page 143: ...e changed Product name Article number Cappuccino 1 Milky coffee 2 Macchiato 3 Crème coffee 4 2 x crème coffee 5 Pot of coffee under prog flap 6 Milk foam under prog flap 7 Milk foam 8 Hot water 9 Espresso 11 Saphira key numbers The above article numbers are not to be confused with the key numbers Please refer to the figure below ...

Page 144: ...at any time The following are the preset default settings Product name Article number Cappuccino 1 Milky coffee 2 Macchiato 3 Milk foam 4 Crème coffee 5 2 x crème coffee 6 Pot of coffee 7 Espresso 8 Hot water 9 Steam 10 Flair key numbers The article numbers above are not to be confused with the key numbers Please refer to the figure below ...

Page 145: ... that can be set on some machine types We make a distinction between two different types F700 protocol Saphira Flair If the coffee machine is set to Saphira or Flair F700 it is the Saphira Flair timeout The user can set the same timeout as on the Saphira Flair the collection system automatically uses 300 ms less to understand the signal just to be on the safe side Timeout Saphira Flair 0 125 s CCI...

Page 146: ...yboard File blocks the Install and the Customer menus at the same time To access the Install or Customer menu proceed as follows tAdjust 3 sec press the plus and minus keys simultaneously Customer menu tInstall 6 sec press the plus and minus keys simultaneously Install menu Default NO If there is a protocol converter possible only with chip card reader If you enter the menu with the key combinatio...

Page 147: ... is where you can set the value of the coins Coin value 0 65536 Channel 1 Swiss default 0 10 EU default 0 05 Channel 2 Swiss default 0 20 EU default 0 10 Channel 3 Swiss default 0 50 EU default 0 20 Channel 4 Swiss default 1 00 EU default 0 50 Channel 5 Swiss default 2 00 EU default 1 00 Channel 6 Swiss default 5 00 EU default 2 00 Or value of the token Token value 0 99999 remain Money delete Disp...

Page 148: ...ion from the coin checker Section 2 2 Token value 0 99999 1 3 3 Multiple vend This function permits you to have the remaining credit paid out on the side of the coin changer during product procurement or to get an additional product with the credit If Multiple vend No remaining money is paid out immediately If Multiple vend Yes remaining money is not paid out press the return money lever or get an...

Page 149: ...oc 11 32 1 4 3 Cash Card A A maximum of three price levels can be set under this menu items discount system Cashcard A B C 0 255 Default CASH A 100 Default CASH B 100 Default CASH C 100 1 4 4 Cash Card B as above 1 4 5 Cash Card C as above ...

Page 150: ...ard or U key is in the reader In the case of Ready additional information is shown alternatingly on the display Display Z2 Ready mX rX dX Number of decimal places Revalue capable reader value increase Yes 1 No 0 MultiVend capable multiple sale Yes 1 No 0 1 6 CC Simulation 1 6 1 Adjust Here you can simulate the Adjust card and all menu accesses of this card Warning It is not possible to delete card...

Page 151: ...ed can be inserted 4 A message appears automatically about the card type and you are asked whether this card is to be deleted 5 If yes press the ENTER key 1 7 2 change pin Here you can change the PIN code of the Install card You are first prompted to enter the old PIN code and then the new one PIN code 0 9999 1 8 Exit menu This menu item is visible only if you have entered the Install menu with th...

Page 152: ...d the menu item Free Vend Counter on off is set to off 2 3 Turnover coun 2 3 1 Turnover total This neither counts free procurements nor Free Card sales Briefly pressing ENTER resets the counter to zero Pressing and holding EXIT a moment lets you leave the item without making changes Delete counter with ENTER 2 3 2 Cashcard With Cashcard the number of procured products is sequentially totalled acro...

Page 153: ...without making changes Delete counter with ENTER 2 3 7 MDB Cardreader With this item the amounts of an MDB Cardreader are sequentially totalled The overall sales are also totalled Briefly pressing ENTER resets the counter to zero Pressing and holding EXIT a moment lets you leave the item without making changes Delete counter with ENTER 2 3 8 Addimat total With this item the amounts from Addim Wait...

Page 154: ...hows a number field in which you can enter the Free Card number 4 After you confirm with ENTER you are prompted to insert the Adjust Card If you try to log on a card which is already logged on an error message appears and you are prompted to try another number 2 5 2 Edit Here you can view all logged on cards Only the logged on cards are listed A maximum of 30 Free Cards can be logged on By briefly...

Page 155: ...holding EXIT a moment lets you leave the item without making a change 2 7 PLU Table A maximum of 40 entries possible 2 7 1 Edit At this menu item you have to define the price for each individual product When the menu item is selected the following is displayed 1 Z1 Edit Z2 Select Product 2a If no entry has been saved press plus to go to the first entry place no 000 Continue at 3 2b If there are al...

Page 156: ...y to copy the entries 2 7 3 Delete PLUTab With this you can delete the entire PLU table all entries You are prompted to confirm with the ENTER key 2 7 4 PLUTab Convert Here you can define the entire PLU table for the protocol converter PLU in general It should be remembered that if a product is defined with PLU 0 on the coffee machine no inquiry is made via the protocol and the product is free 2 8...

Page 157: ...tomer menu 3 5 Card service 3 5 1 Erase cash This function makes it possible to delete cash cards and reinitialize them Proceed as follows 1 Select this menu item with the ENTER key 2 The message Remove card appears in the display 3 Now the Load card can be pulled out and the Cash card to be deleted can be inserted 4 The card is immediately deleted and can be removed when the message appears on th...

Page 158: ... settings are written to the Download card Any other data present on the Download card is not changed 4 2 Card Inka With this function you can load the Inkasso3 settings from a Download card back to Inkasso3 The card must have the same serial number as the Inkasso3 Warning This menu item is not available for selection if the card is new or empty Using the submenu items it is still possible to perf...

Page 159: ...n coffee machine They can be deleted by inserting a chip card by pressing a key or they are automatically deleted once communication is running again 5 2 Error list Error no Text Explanation Action 20 Communication CCI CSI protocol there has been no response from the settlement device for too long the connection may be broken or there is connection interference 21 Communication CCI CSI protocol th...

Page 160: ... Card cannot be used on the Evolution 53 E053 chipcard ident Card type is not supported by Evolution 54 E054 chipcard ident Error reading the data block Either the contacts of the chip or of the reader are soiled or the card is defective It may be necessary to re initialise 55 E055 chipcard ident The installation number is incorrect and is for a different device 57 E057 chipcard write Card has bec...

Page 161: ...ogged on à Appears if an attempt is made to log on the card again wrongly 67 E067 chipcard ident Application ID incorrect Only for Download card 68 E068 chipcard ident Software ID incorrect Not yet used 69 E069 write error Write error after attempted product sale Product is not released It may be necessary to clean card and insert again 70 E070 write error Write error while increasing card value W...

Page 162: ...ne 90 UART 1 X10 Interface 1 Initialisation error restart machine 91 UART 1 X10 Interface 1 Send memory overflow Restart machine 92 UART 1 X10 Interface 1 Framing error Restart machine 93 UART 1 X10 Interface 1 Parity error Restart machine 94 UART 1 X10 Interface 1 Receive memory overflow Restart machine 100 E100 MDB Error Cashless the sale was denied The medium may have been removed too early 101...

Page 163: ...ctive 107 E107 MDB Error Coin changer a coin has jammed during coin return 108 E108 MDB Error Coin changer an internal checksum error occurred in the coin changer 109 E109 MDB Error Coin changer a recognised coin has entered the wrong storage 111 E111 MDB Error Coin changer a coin is jammed in the coin insertion unit 180 Menu Error Wrong menu access 181 Menu Error No valid menu function present or...

Page 164: ...470 doc 26 32 closed switched off 6 INKASSO3 DRAWING Protocol converter Saphira Flair on bar panel Inkasso3 Normal operation Protocol converter Inkasso3 normal operation Software update Warning not protected against incorrect polarity ...

Page 165: ...oad Menu Boot Menu Inkasso3 navigation is the same in all menus Use to navigate in the main and submenu Use to perform parameter changes Use ENTER press less than 1 sec to enter a submenu and to set parameter Leave submenu and save Use EXIT press more than 1 sec to return to main menu Leave submenu without saving Display 1st line parameter text 2nd line parameter ...

Page 166: ...70 doc 28 32 Chip card reader Art no 10 300 939 is necessary in order to enter the install menu appears only if chip card reader is connected and a card is inserted no function with protocol converter 7 2 INSTALL menu programming tree ...

Page 167: ...Counter 7 PLU Tabelle 1 Free Vend 5 Free Table 8 change pin 1 Register 2 Edit 1 Edit 2 Cashcard 3 Free Vend 5 Change giver 6 Coin validator 10 Delete all 2 Counter on off 1 Turnover total 7 MDB Cardreader 2 Copy price 1 Free Vend 3 Delete PLUTab 8 Addimat total 6 Addimat table 1 Log on 2 Log off 4 Free Card 9 Cash box 4 PLUTab Convert ...

Page 168: ...AG TD 100470 doc 30 32 7 4 LOAD menu programming tree 7 5 DOWNLOAD menu programming tree Download Menu 2 Card Inka 1 Inka Card 1 All Card 2 Config Card 3 PLU Card 1 All Inka 2 Config Inka 3 PLU Inkasso 4 FREE Card 4 FREE Inka ...

Page 169: ...eep 0 sec Keyboard access OFF NO Coin checker acceptance limit SFr 10 Coins Channel 1 SFr 0 10 Channel 2 SFr 0 20 Channel 3 SFr 0 50 Channel 4 SFr 1 00 Channel 5 SFr 2 00 Channel 6 SFr 5 00 Remaining money NO MDB coin changer max acceptance SFr 10 Coin changer token value SFr 5 00 Multiple sale OFF NO Remove cash card OFF NO Cash card limit SFr 50 Cash card A 100 Cash card B 100 Cash card C 100 Fr...

Page 170: ...e in the Service Tool The tool switches automatically to Inkasso3 mode 8 The software update starts 9 The Flash procedure begins and takes about 3 min 10 When the Flash procedure is completed a message appears press OK 11 Disconnect the 9 pin D Sub connector 12 Remove programming cable 1Y 320 051 from the X10 connector 13 Reconnect the two jumpers under the X10 connector on the side CCI 14 Connect...

Page 171: ...erminal download 11 Update factory settings 11 Generate factory settings card factory parameters 12 Delete card 17 Diagnostic 19 Diagnosis with Franke Service Animation 19 Entry diagnosis 20 Configuration of the entry diagnosis 20 Short diagnosis 20 Long diagnosis 21 Exit diagnosis 22 Replace logical print board 23 Diagnosis with Terminal 3000 25 Perform Entry and Exit diagnoses 25 Save diagnosis ...

Page 172: ... Animation Flair Tool Customer card for Flair Saphira is installed without prompting Framework 1 1 install only if the print output of the Flair Tool does not work Place the supplied CD ROM into your CD ROM drive The AutoPlay menu appears after a moment If the AutoPlay function is not activated please proceed as follows ...

Page 173: ...Framework 1 1 in the required language Once this is done follow the installation instructions Now follow the installation instructions not every single step is mentioned Choose the installation language Select the desired programs Full installation installs Franke Animation and Flair Tool Franke Animation service software for Saphira and Flair Flair Tool printing software for product labelling Fla...

Page 174: ...figurations service history and more from the Saphira and Flair and to copy data to the Saphira or Flair Diagnosis documents are then generated from this data All steps and options for creating diagnosis documents are explained and illustrated below Starting Franke Service Animation Starting Franke Service Animation via the Start menu Important Before you start up the customer card software you ha...

Page 175: ...to section Individual test Internet download refer to section Internet download Settings Important Before you begin working with Franke Service Animation check the settings below Device type Prior to performing a diagnosis on a Saphira or Flair you must first select the relevant coffee machine design Warning When selecting a Saphira machine the Top 2000 software is started up automatically ...

Page 176: ...32 Language Here you can select one of the displayed languages in Franke Service Animation Diagnosis port Select the port to which the Terminal 3000 is connected to your computer If the wrong port is selected the following error message appears ...

Page 177: ...mation in the Settings Einstellungen menu Start the FTP download with OK Current machine parameters and software updates are made available to you on the FTP server Franke Service Animation customer card software and the terminal software are all updated via FTP After you have installed from the CD and made the required FTP settings it is necessary to perform a first download The data is not up to...

Page 178: ...an enter these under SMTP settings As soon as OK is clicked in the User Information window the FTP download starts and the following window appears The window then closes when the download is finished If the settings are incorrect the FTP tool outputs an error message The download must then be attempted again once the settings have been corrected 00 000 0 00 0000 muster franke com x ...

Page 179: ...on to open the Individual test view The individual commands are performed by clicking Start You can perform only one of the listed tests at a time Statistics When Statistics is selected all data product service statistics data and more is read directly from the Flair This data can be printed out on a system printer or printed as a file and saved on your computer ...

Page 180: ...No connection between the terminal and Flair is required for this test Switch on the terminal using the ON OFF button Enter date D 02 M 02 Y 2005 Confirm each entry of the date with the ENTER key or enter a new date with the numerical keypad Enter time H 14 M 25 S 24 Confirm each entry of the time with the ENTER key or enter a new time with the numerical keypad Terminal ready Data is loaded Insert...

Page 181: ...that can be updated with Franke Animation software The terminal software is available in two versions German English German French Follow the software instructions during installation It takes about 10 minutes Update factory settings The latest factory settings are written to the Flair After a successful update you receive a status report that you can print out or save as a file on your computer ...

Page 182: ...to authorised employees who then copy over the parameters to the Flair by means of a Terminal 3000 For this you need two parameter cards One for 654 DI and one for 654 MA Warning The machine may be listed more than once under the same KS article number Once for each software version SW 0x Example KS100116 Flair NSF 654 DI SW 03 230 V 60 Hz KS100116 Flair NSF 654 MA SW 04 230 V 60 Hz Switch on the ...

Page 183: ...0 Open the Individual test menu Initiate the command Generate factory settings card factory parameters Select the required Flair design Generate the two parameter cards for the selected machine 654 MA 654 DI Warning The machine may be listed more than once under the same KS article number Once for each software version SW 0x Examples KS100116 Flair NSF 654 DI SW 03 230 V 60 Hz KS100116 Flair NSF 6...

Page 184: ... 100356 doc 14 32 Example KS 100101 Flair 654 DI SW 03 230 V 50 Hz Select the command Generate card If the chip card already contains data the message below is displayed Make sure that the card does not contain any important data ...

Page 185: ...completed you have the option of generating more cards Warning The machine may be listed more than once under the same KS article number Once for each software version SW 0x Examples KS100116 Flair NSF 654 DI SW 03 230 V 60 Hz KS100116 Flair NSF 654 MA SW 04 230 V 60 Hz ...

Page 186: ...eypad Terminal ready Data loaded Insert the Factory parameters chip card into the Terminal 3000 chip card reader Load the data into the terminal using the Read card key Please wait Card à Terminal Terminal ready Data is loaded Select the Write coffee key to update the data in the Flair Please wait Terminal à Card Terminal ready Data loaded The Flair has been updated with the factory parameters on ...

Page 187: ... new date with the numerical keypad Enter time H 14 M 25 S 24 Confirm each entry of the time with the ENTER key or enter a new time with the numerical keypad Terminal ready Data loaded Insert the chip card into the chip card reader of Terminal 3000 Open the Individual test menu Initiate the command Delete card Select YES to continue After the card has been deleted you have the option of deleting a...

Page 188: ...ay differ from the KS number of the machine Because the same cry file is used by several machines not all KS numbers are recognised Example KS 100101 Flair CH black KS 100102 Flair CH silver KS 100103 Flair EU black KS 100104 Flair EU silver These cannot be differentiated KS100104 appears for these machines Configuration of the Entry diagnosis This menu is described in detail in the section Diagno...

Page 189: ...oth variants are described below It is important when working on the Flair to perform one of the two diagnostic variants Diagnosis with Franke Service Animation Start up Franke Service Animation as described in section Starting Franke Service Animation There are two kinds of diagnoses Entry diagnosis and Exit diagnosis Important Both diagnoses Entry and Exit must be performed if not the diagnosis ...

Page 190: ...e individual test menu The following window appears After you have selected the Entry diagnosis it can be started using the corresponding icon Short diagnosis The following steps are performed when the short Entry diagnosis is selected Read out data production statistical service and customer data è Complete Save the latest factory settings è Complete Statistical diagnosis statements based on the ...

Page 191: ...Once you have started the Entry diagnosis follow the instructions below You will be prompted to do certain things on the Flair Should an error message appear repeat the test To ensure that the test has been properly carried out If an error message appears again stop the test You then go to the next test The status report appears when the diagnosis is completed You can print it or save it as a text...

Page 192: ...a Dynamic diagnosis Enter service stamp via the entry mask The Exit diagnosis can be ended only if no errors have occurred Once you have started the Exit diagnosis follow the instructions below You will be prompted to do certain things on the Flair Should an error message appear repeat the test to ensure that the test has been properly carried out If you continue with the test despite an error mes...

Page 193: ...e stamp is always overwritten The error codes and work codes are described in the appendix Replace logical print board If new electronics logical print board have been installed you are prompted to enter the appliance code The procedure follows the scheme below The appliance code is requested see the Entry diagnosis for the device code If no Entry diagnosis was performed press Continue four times ...

Page 194: ...100356 doc 24 32 The appliance code is required so that the Entry diagnosis data can be copied to the new electronics To create the definitive diagnosis document follow the instructions in section Create diagnosis document for KSS ...

Page 195: ...new time with the numerical keypad Terminal ready Data loaded Now press the History bits key Please wait Coffee à Terminal Terminal ready Data is loaded Use the arrow keys to view any occurring errors History bits 0 Encoder no encoder signal 0 Coffee sensor unit heater sensor for coffee defective 0 Steam sensor unit heater sensor for steam hot water defective 0 Decalcification decalcification abor...

Page 196: ...e key The service stamp is now entered in the Flair and any history bits entries are set to zero Please wait Terminal à Coffee The Entry and Exit diagnoses are now completed Save diagnosis data to the chip card Insert the chip card into the chip card reader of Terminal 3000 Press the Read coffee key Please wait Coffee Terminal Terminal ready Data is loaded Now press the Write card key to save the ...

Page 197: ...ach entry of the date with the ENTER key or enter a new date with the numerical keypad Enter time H 14 M 25 S 24 Confirm each entry of the time with the ENTER key or enter a new time with the numerical keypad Terminal ready Data loaded Insert the relevant Data chip card into the chip card reader of Terminal 3000 Start up Franke Service Animation as described in section Starting Franke Service Anim...

Page 198: ...ffeemaschinen AG TD 100356 doc 28 32 The data is now imported from the chip card As described in the section Statistics you can print out the data The diagnosis data has been loaded into Franke Service Animation ...

Page 199: ...or coffee tea defective 1 131 Flow meter for steam defective 1 141 Read contact for float defective 1 151 Encoder for brewing unit defective Brewing unit 2 201 Brewing unit defective broken 2 206 Brewing unit jammed 2 207 Brewing unit not sealed 2 208 Sieve clogged 2 211 Drive motor defective 2 227 Rising pipe not sealed 2 231 Drainage valve defective 2 237 Drainage valve not sealed or does not ac...

Page 200: ...no valve defective 6 621 Relief valve defective 6 631 Tea valve defective 6 637 Lines and connections not sealed 6 639 Lines and connections calcified 6 641 Milk valve defective 6 651 Rinse valve Housing 7 701 Housing defective 7 711 Drip pan defective 7 721 Drip tray container defective 7 731 Housing of the payment system defective Accessories 8 801 Water tank defective 8 811 Float defective 8 82...

Page 201: ...for coffee tea 4 6 4 90 Unit heater for steam 5 6 73 Logical print board 5 6 84 Power print board 5 6 74 Interface print board 6 6 4 40 Steam valve 6 6 4 41 Cappuccino valve 6 6 4 42 Residual water valve 6 6 43 Anchor to valve 6 6 4 44 Tee valve 6 6 4 45 Milk valve 6 6 4 46 Rinse valve 7 6 53 Housing parts 7 6 4 60 Drip pan 7 6 4 59 Grounds container 7 6 54 Payment system housing 8 6 4 55 Water ta...

Page 202: ... Only one work designation is always ever possible The code defines the component on which the work was performed The error code group column aids the choice of the work code The error code group refers to the error code list Example A defective power print board was found on the Flair Error code 511 from error code group 5 control system Work code 684 6 replaced new 84 power print board ...

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