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9. Troubleshooting
If any of the following problems occur during operation of your MFR-5000, proceed as indicated
below to see if the problem can be corrected before assuming a unit malfunction has occurred.
IMPORTANT
If the problem cannot be corrected by performing the procedures below, turn the unit
off and then on again. If this still does not correct the problem, contact your dealer.
Problem
Check
Remedy
No image output.
Are there signal inputs to the video
input connectors?
Input video signals to the video
input connectors.
Are cables properly connected for
the signal inputs?
Connect cables properly.
Is the crosspoint set properly?
Set crosspoints properly.
Unable to control
using the remote
control panel.
Is the LAN cable properly
connected?
Properly connect the LAN cable.
Is the RU Info page in the
Web-based
Control indicating
NG?
Check the item that is indicated
as NG. However, if the Voltage is
indicated as NG, contact your
FOR-A agent. See the
Web-based
Control Operation
Manual for details.
The secondary CPU is
active.
Are both MFR-LAN (CPU1) and
MFR-LAN (CPU2) properly
connected to the network?
(Check the cable and Ethernet
hub connections.)
Connect both MFR-LAN (CPU1)
and MFR-LAN (CPU2) to the
network correctly.
If network connections are
properly made, turn unit power
OFF then ON again.
Consult your FOR-A reseller if
the secondary CPU is still active
after restarting
The text color has
changed from the
original color.
Button displays may be
deteriorated over time.
Refer to Sec. 9-1 to fine-tune
colors.
