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MANUFACTURERS’ INFORMATION

Your Everest Ice and Water Vending Machine consists of the following units which are made,
serviced, and warrantied by the following manufacturers. For any questions related to your
machine, please contact the Everest Service Team, however, if service or support is isolated to
a component or part that is serviced or warrantied by another manufacturer, then our service
team will direct you to the appropriate contact for that particular manufacturer. Below is a table
that displays the contact information for all of the manufacturers associated with your machine.

Manufacturer

Part/Component
Covered

Contact Information

Scotsman

Ice Cuber

Website:

https://www.scotsman-ice.com/service-support/

Service Line:

1-800-533-6006

Email:

[email protected]

CPI

Coin Manager and
Bill Validator

CPI DISTRIBUTOR - Southeastern Vending
Services

Website:

http://vendingsvs.com/

Service Line:

704-394-4911

Email:

[email protected]

USA
Technologies

Credit Card Reader

Website:

https://www.usatech.com/

Service Line:

888.561.4748

Email:

[email protected]

Everpure

Water Filtration
System

Website:

http://foodservice.pentair.com

Service Line:

630.307.3000

Email:

[email protected]

Everest Ice and
Water Systems

Everything Else

Website:

http://everesticeandwater.com

Service Line:

407-930-4596

Email:

[email protected]

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Vb000122015

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Summary of Contents for VX

Page 1: ......

Page 2: ...ICE AND WATER VENDING MACHINE OPERATOR S MANUAL EVEREST ICE AND WATER SYSTEMS CONTINUOUS OPTIMIZATION 1 Vb000122015 ...

Page 3: ... VENDING SYSTEMS MACHINE MAINTENANCE OPERATIONAL PROCEDURES Winterizing a Machine Clean and Sanitizing the Scotsman Ice maker WATER PLUMBING SYSTEM Changing Sub Micron Filters Flushing Sub Micron Water Filters Changing the Pre Filter Changing the Scale Stick Backflush the Water Dispensing Line Changing Bulb on UV Unit USING MAINTENANCE MODE NON EVEREST COMPONENTS EVEREST ICE AND WATER SYSTEMS WARR...

Page 4: ...ACHINE MAINTENANCE 39 OPERATIONAL PROCEDURES 41 Winterizing a Machine 41 Clean and Sanitizing the Scotsman Ice maker 44 WATER PLUMBING SYSTEM 47 Changing Sub Micron Filters 47 Flushing Sub Micron Water Filters 47 Changing the Pre Filter 48 Changing the Scale Stick 49 Backflush the Water Dispensing Line 50 Changing Bulb on UV Unit 50 USING MAINTENANCE MODE 51 NON EVEREST COMPONENTS 64 EVEREST ICE A...

Page 5: ...or to receiving your machine you will be responsible for and expected to Work with Everest s Account Coordination team to finalize the details of your shipment These details include but are not limited to finalizing your sales and warranty agreement acknowledging your receipt and review of this manual finalizing the pricing for your ice and water products finalizing the machine s delivery address ...

Page 6: ...y condition of the machine s by taking pictures of the machine crate s from all sides prior to uncrating the machine taking particular consideration to and documentation of the top and bottom corners of the machine Note all damage on the Common Carrier s delivery receipt should there be any shipping damage whatsoever Failure to document the existence and extent of the damage will waive your right ...

Page 7: ...onents that are warranted by their respective manufacturer As the Warranty holder you will be responsible for scheduling service visits or component returns to the manufacturer on these components Scotsman has a National Service Network and can respond at your machine location MEI and USA Tech components may require that they are removed and sent to the manufacturer for repair Sometimes a loaner u...

Page 8: ...r machine Manufacturer Part Component Covered Contact Information Scotsman Ice Cuber Website https www scotsman ice com service support Service Line 1 800 533 6006 Email Technical service scotsman ice com CPI Coin Manager and Bill Validator CPI DISTRIBUTOR Southeastern Vending Services Website http vendingsvs com Service Line 704 394 4911 Email info vendingsvs com USA Technologies Credit Card Read...

Page 9: ...be operated in the presence of flammable gases or fumes in case of sparking Water and Electricity Don t Mix This machine contains components that utilize both water and high voltage electricity Never service the machine when any part of your body is wet or any components are wet Product Disposal The machine has many components that are made from non ferrous composites Do not dispose of any part of...

Page 10: ...ing and proper material handling equipment Powerful Moving Parts This machine contains moving parts within the cabinet that move with great power and force and are capable of causing severe injury or death Never put any part of your body near a moving part of the machine and never put any part of your body near a part of the machine that is not electrically locked out and or protected from any mov...

Page 11: ...MACHINE LAYOUT Left Door Rear Figure 1 Left Door Rear 10 Vb000122015 ...

Page 12: ...Left Door Front Figure 2 Left Front Door Front 11 Vb000122015 ...

Page 13: ...Right Door Rear Figure 3 Right Door Rear 12 Vb000122015 ...

Page 14: ...Right Door Front Figure 4 Right Door Front 13 Vb000122015 ...

Page 15: ...Machine Cabinet Left Figure 5 Machine Cabinet Left 14 Vb000122015 ...

Page 16: ...Machine Cabinet Right Figure 5 Machine Cabinet Right 15 Vb000122015 ...

Page 17: ...Machine Interior Detailed Figure 6 Machine Interior Detailed 16 Vb000122015 ...

Page 18: ...VersaVend Barrel Figure 7 VersaVend Barrel 17 Vb000122015 ...

Page 19: ...Electrical Boxes Figure 8 Electrical Boxes 18 Vb000122015 ...

Page 20: ...Water Manifold Figure 9 Water Manifold 19 Vb000122015 ...

Page 21: ...rical and water connections a minimum of six 6 inches is required on the back of the machine To follow NAMA National Association of Automatic Merchandising regulations there needs to be six 6 inches of clearance under the machine Figure 11 Machine height and side clearance Figure 12 Machine width and depth Foundation and Access The site requires a surface that is capable of supporting 2 500 lb spr...

Page 22: ...tions Prepare foundation to meet physical requirements identified below A reinforced concrete pad is recommended If the machine is subject to vehicular traffic install protective pipe bollards as needed We recommend two 2 6 inch concrete filled pipe bollards positioned a minimum of 40 inches off of the front two corners of the machine 21 Vb000122015 ...

Page 23: ...isance tripping For more information on this please refer to the VFD Manual that was provided with your machine If that is not accessible please reach out to Everest s service department Water The machine is intended for connection to an Inspected and approved water system only The filtration system in the machine is not rated to use non potable water It is essential that the supply source is from...

Page 24: ...ion Normally this is not an issue however it is crucial to validate at the site before committing to an install because if you cannot get a signal then there will be no recovery after that fact GSM coverage verification is especially important in remote areas If the machine is to be placed in a populated busy area it is normally safe to assume GSM coverage The most reliable way to verify that you ...

Page 25: ...eratures void their warranty For that reason take the proper steps to either winterize your machine during the cold months or properly protect the machine with alternate warming solutions If the machine will be in freezing conditions it must be winterized See Winterization Procedure High Temperatures Warm climates will not damage the machine The machine is designed to properly allow air to flow in...

Page 26: ...uring lifting and moving do not slide the machine across any surface while any weight is on the leveling feet The feet absolutely cannot be used as slides and will be damaged and bent You must lift move and reset the machine to move it even a short distance Warning The machine weighs 1 995 lbs empty and 2 545 lbs with the ice barrell full be sure that any lifting hardware that you use is adequatel...

Page 27: ...ng and Leveling the Machine Analyze the foundation and estimate the correct rough adjustment to the leveling feet Adjust the feet and set the machine on the foundation Use a three 3 foot I beam level to precisely level the machine Note NAMA regulations require 6 inches of clearance under the machine The sides and rear machine panels are square to the frame so you can use the plumb of the sides and...

Page 28: ...ith the ice output chute stowed inside the machine frame in the accessory box This is done to protect the output chute from damage during shipping If your machine s ice output is not installed then it is a simple job to put it in the unit Fit the supplied output chute into the opening in the right front door Line up fasteners along the top edge with the holes in the plastic chute and then maneuver...

Page 29: ...n the main external power Check the PC control board Verify four red lights near the lower right corner of the PCB are on solid This means that the PCB is receiving power Check the Scotsman ice cuber The main panel should light up and the cuber should begin an initial power on routine that can take up to 15 minutes Check for GSM Cell Connection The machine must be able to maintain a reliable GSM c...

Page 30: ...ting Firmware or Loading Configuration It is very important not to interrupt the machine during this time Do not press any buttons do any actions interrupt power make or break any connections or do anything while the machine is updating and loading If you do it is likely to cause major problems that will require technical support help and probably the physical shipment of a new PCB or parts to res...

Page 31: ...coin manger with at least twenty 20 coins in each coin slot of the proper coin denomination 1 00 coins do not need to be filled for functionality Close and Lock Doors Close the backlit panel door right front door and lock it by pulling down the locking handle located on the inside wall of the left side of the door Then close the payment door left front door and lock it using the t locks on the out...

Page 32: ...provides essential information to the customer It shows the amount of credit that the customer has from his or her deposit of cash or insertion of a credit card It also shows important messages such as listing the maximum denomination of bill or coin that the machine has enough coins to provide proper change The LCD screen is also used by service technicians to resolve operational problems Message...

Page 33: ...e and the vend type selected will be immediately started There is no additional step of warning to place a water container or ice container in place Ice Out Light If the machine does not have enough ice to provide a full vend the Out of Ice When Lit light will be illuminated Ice Output Chute The ice output chute is where the ice is dispensed The user is responsible for preparing an open ice bag or...

Page 34: ...a change machine because you can insert a bill vend nothing and immediately get change in coins however the largest denomination coins are always have the priority for change disbursement so if you insert a 1 00 bill you will receive a 1 00 coin as change If you reinsert that 1 00 coin then you will still receive a 1 00 coin as change If a cash coin transaction is idle for more than a set amount o...

Page 35: ...technician can clear the jam The prevalence of jams is directly related to the diligence and routine of periodic maintenance on the bill acceptor The more you clean it the less it will jam see periodic maintenance section If bills do not jam then they are validated and either pass or fail If they fail then they are immediately rejected and a message appears If they pass but unable to provide chang...

Page 36: ... commensurate with the total number of products purchased Note It is important to consider the authorization amount carefully Authorization amounts are set through the operator s USA Technologies account If the amount is set too low then the user will not be able to purchase very much and may be bothered by need to repetitively re authorize their card to purchase multiple vend items There is a sig...

Page 37: ...d the actual amount will be charged to the user s card If the machine cannot immediately contact the USA Technologies across the network which would be very unusual since the authorization required a connection and was obviously just accomplished successfully then the machine holds the transaction data and will re attempt to send the data on its normal schedule If USA Technologies holds an open au...

Page 38: ...low If this feature is turned ON then there is also a red LED light on the LF door of the machine that will light to inform users that ice vending is temporarily disabled until the cuber has time to make more ice and partially refill the barrel Depending upon the model of the cuber installed it could be between 15 45 minutes before enough ice is available that the sensor will turn off the warning ...

Page 39: ...ustomer all Everest machines will be set at a 5 gallon water dispensed amount Water Vending Disabled There are criterion that the machine monitors that can sometimes cause the machine to disable the ability to vend water temporarily If water vending is disabled then the word DISABLED will replace the price on the main vending screen and the water vend button will not light even when there are enou...

Page 40: ...sinfectant solution If close to salt water wash down the machine with fresh water Machine interior Check for damage or abnormal breakdowns inside machine Ex Look for water that should not be there check plumbing fittings etc Locking systems Check the rod control locking systems Check all components are tight and secure and no signs of attempted forced entry Verify locking pins are installed in all...

Page 41: ...an lubricate coin manger by following manufacturers recommended cleaning procedure Clean lubricate bill acceptor by following manufacturers recommended cleaning procedure Plumbing systems Use washdown hose to spray and wipe down lower drip tray Verify lower tray drains properly to service drain Remove and visually check the 10 micron filter cartridge to see if it requires changing Visual check of ...

Page 42: ...placement Winterizing a Machine Winterizing is highly recommended by Everest Any damage caused by freezing temperatures are not covered under the Everest warranty and also are not covered under the Scotsman warranty Hard freezes or even longer periods of temperatures only slightly below freezing will very likely cause major damage to the machine If you decide to attempt winterization then you shou...

Page 43: ... clean thoroughly if necessary Rinse all washed areas thoroughly Spray all washed components with the sanitizing solution Removing Rust From The Machine The machine is made primarily from steel that will rust It is coated with a tough powder coating that is UV resistant and should last 20 years under normal conditions However because the machine is steel minor rust spots can develop and constant a...

Page 44: ...above specifically pertain to cleaning and maintaining the sterilization of the ice barrel For instructions on how to sterilize the Scotsman ice cuber please refer to the Scotsman manual or contact Scotsman directly https www scotsman ice com Sanitizing the Water Lines Fittings and Filters Turn off or disconnect the main water supply valve Remove the right side louvered door Drain water at the dra...

Page 45: ...Put about three gallons of sanitizing solution into the barrel Rotate the barrel again about ten 10 times which will thoroughly sanitize the barrel and the saddle Stop at the home position allowing the sanitizing solution to drain completely Wash the ice chute with mild detergent rinse thoroughly and spray with sanitizing solution Wash the floor pan and sump with mild detergent using the long hand...

Page 46: ...ussed earlier in this manual for CLEANING AND SANITIZING THE MACHINE before beginning normal operations PCB Power Cycle ON OFF Sometimes the PCB will ask you to do a power OFF power ON cycle to perform some major upgrade This is extremely rare Cycling power will cause the PCB to lose any and all information currently stored in volatile memory excluding firmware and configuration settings stored in...

Page 47: ... be sourced locally See specifications section of this manual for manufacturer s reference model numbers Shut off main manifold inlet valve Open flush valve to release system pressure Using your hand no filter wrench push the cartridge up slightly into the manifold and twist each sub micron filter cartridge turn anti clockwise until it drops out of the manifold Remove sealant wrap from the new sub...

Page 48: ...e pre filter cartridge shows discoloration of the natural white filter color all the way to the ID of the filter The discoloration will always begin at the OD and progress towards the ID as the filter is depleted When the pressure drop across the pre filter stage exceeds the specified limit meaning that it is clogged Procure one new 10 micron pre filter cartridge and then prepare to change the fil...

Page 49: ...Open flush valve to release system pressure Using the supplied filter wrench loosen the scale stick housing turn anti clockwise Using your hand no filter wrench carefully unscrew the scale stick housing until it detaches from the manifold DO NOT DROP IT Remove the old empty scale stick cartridge dump the water and replace with the new scale stick cartridge Use the supplied extension adapters to du...

Page 50: ... flow meter and then out of the flush tube Exit Maintenance Mode Close flush valve Open main inlet valve Changing Bulb on UV Unit The bulb on the UV unit has a rated life of 9000hours of run time When the bulb is no longer providing adequate radiation microbial protection a beeper inside the machine will emit a sound When you hear the beep you must change the bulb Replacement UV bulbs are availabl...

Page 51: ...uld bring an installation process for the USB to Serial adapter driver If asked download the driver software to your computer This download is necessary for Tera Term to recognize the adapter If the adapter is not recognized and a driver installation does not begin automatically either unplug the adapter restart your computer then attempt to plug the adapter in again for automatic driver download ...

Page 52: ...n a New Connection pop up box Select the Serial bubble which is the lower option This tells Terra Term to look for a serial connection coming into the laptop Once Serial is chosen you must select the port you want to use This must be the same port you picked in the Serial Port parameters screen Once all settings are correct choose OK and the New Connection pop up will close On your keyboard push t...

Page 53: ...s lock is OFF At any time during maintenance mode and on any screen you can push ESC to go back to this landing page NOTICE always push ESC one time pushing ESC multiple times will exit maintenance mode completely Image 10 Maintenance Mode home screen WARNING NEVER CHANGE SETTINGS IN CATEGORY A MACHINE SETTINGS FOR NEW INSTALLS ONLY THESE PARAMETERS ARE SET IN FACTORY AND NEVER NEED TO BE CHANGED ...

Page 54: ...ptions B Vending Settings This screen allows you to change pricing and water vend sizes Image 12 Maintenance Mode section B options C Machine Operations Tests This screen will allow you to test the operations of the machine 53 Vb000122015 ...

Page 55: ...C Voltage Tests Allows you to check and monitor air temps incoming exhaust as well as the DC voltage for the machine Image 14 Maintenance Mode section D options E Switch Tests Allows you to check for working switches as well as barrel rotation sensor 54 Vb000122015 ...

Page 56: ... you to check pressure sensors of incoming water Ice Level sensor is obsolete Image 16 Maintenance Mode section F options G MDB Bus Test Checks coin bill validator for signal and cash balance This information will be auto filled when a coin bill mech is connected 55 Vb000122015 ...

Page 57: ...n buttons and on machine Ice Water and Trans End lights no longer incorporated in machine design Image 18 Maintenance Mode section H options I Relay Testing Allows for testing of all relays on machine Use lowercase letter for start Uppercase letter to stop 56 Vb000122015 ...

Page 58: ...o Credit Cards if applicable This category can also link new key manager cards to the machine Image 20 Maintenance Mode section J options K Data Flash Testing This should not need to be done unless told to do so by a factory technician Takes between 3 5 minutes to complete Do not interrupt the test if pushed by accident Test will show PASS when completed 57 Vb000122015 ...

Page 59: ...Image 21 Maintenance Mode section K test L External Memory Test Runs test of RAM and memory on machine Will show test complete when finished 58 Vb000122015 ...

Page 60: ...ards manager cards Machines with electronic locks only Image 23 Maintenance Mode section N options O LCD Test Will run test on LCD screen to test Scrolls from Blank to Characters to Animation with each having a different screen showing Used to test if characters are burned out on the screen 59 Vb000122015 ...

Page 61: ...ests signal strength to the Akoona net servers Does not test USA Technologies CC reader signal strength Signals must be registered on Bands 0 and 3 Bands 1 and 2 do not matter Signal Strength must be above 14 or a high gain antenna is required 60 Vb000122015 ...

Page 62: ...Image 25 Maintenance Mode section P test S Scotsman This screen with auto fill when a Scotsman Cuber is installed in the machine 61 Vb000122015 ...

Page 63: ...Image 26 Maintenance Mode section S information 62 Vb000122015 ...

Page 64: ...is controlled by the PCB and also remotely via Akoona net However you will often control the Scotsman cuber directly from the unit s control panel Cleaning Sanitizing and Maintenance The unit must be maintained on a strict periodic cleaning and maintenance schedule or it will break down Follow the Scotsman cleaning and sanitizing procedure exactly precisely on schedule Adjusting the Ice Bridge Thi...

Page 65: ...rator Service Guide instructions to enable all local coins on the coin manger If there is some specific reason that you want to use hardware inhibit to inhibit certain coin denominations please read section OVERVIEW MACHINE IS NOT ACCEPTING COINS NOTES AS EXPECTED to understand the complete machine logic before proceeding Float Teach You must set the float levels It is highly recommended to set CF...

Page 66: ... manufacturer is shipped with the machine It is in the documentation folder inside the accessory box Otherwise you can download the manufacturer s current support documentation at https www cranepi com en Assistance with CPI products for all technical issues with your CPI units visit Southeastern Vending Services via http vendingsvs com or call their technical service line directly by calling 704 ...

Page 67: ...is in the documentation folder hanging on the inside of the RF door of the machine Otherwise you can download the manufacturer s current support documentation at http usatech com Relevant documents are G10 Datasheet pdf USA Technologies Warranty pdf Assistance with USA Technology products for all technical issues regarding your ePort please reach out to USA Technologies via http usatech com or cal...

Page 68: ...the documentation folder hanging on the inside of the RF door of the machine Otherwise you can download the manufacturer s current support documentation at https www filterpure com Relevant documents are Everpure Filter Manifold Spec Sheet pdf HF CSR Series Systems_ NEW_IOG pdf Assistance with Everpure products for all technical issues regarding your Everpure system please reach out to Everpure vi...

Page 69: ...or the customer The warranties for these products will be handled by and is the sole responsibility of the respective product manufacturer What is Covered This warranty covers Main drive systems barrel barrel saddle gear drive barrel motor for 12 months Main machine structural component frame for 12 months Main plumbing systems water manifold tubing fittings for 12 months Main electrical component...

Page 70: ...e or any other natural disaster fire corrosive environments insect or rodent infestation or other casualty accident or condition beyond the reasonable control of Everest operation above or below the electrical or water supply specification of the Product or components repaired or altered in any way so as in the judgment of the Manufacturer to adversely affect performance or normal wear or deterior...

Page 71: ... IT WAS DELIVERED ANY SUCH ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANTY HEREIN MADE AND SHALL VOID ALL WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE 70 Vb000122015 ...

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