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Troubleshooting

Overview 8 - 1

8

Chapter 8: Troubleshooting

Overview

Should you have any problems with your computer, before consulting your service representative, you may want
to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This
can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these
pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.
If all else fails, talk to your service representative. You should also make a record of what happened and what
remedies you tried.

Of course, if something goes wrong, it will happen at the most inconvenient time possible, so you should preview
this section just in case. If, after you’ve tried everything, and the system still won’t cooperate, try turning it off
for a few minutes and then rebooting. You will lose any unsaved data, but it may start working again. Then call
your service representative.

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Summary of Contents for Notebook V12.3.10

Page 1: ...V12 3 10 ...

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Page 3: ...blication This publication and any accompanying software may not in whole or in part be reproduced translated trans mitted or reduced to any machine readable form without prior consent from the vendor manufacturer or creators of this publication except for copies kept by the user for backup purposes Brand and product names mentioned in this publication may or may not be copyrights and or registere...

Page 4: ...CE Mark applies to products regulated by certain European health safety and environmental protection legislation The CE Mark is obligatory for products it applies to the manufacturer affixes the marking in order to be allowed to sell his product in the European market This product conforms to the essential requirements of the R TTE directive 1999 5 EC in order to attain CE Marking A notified body ...

Page 5: ...io communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Re orient or relocate the receiving antenna Incr...

Page 6: ...imeters between the radiator and your body EuP Standby and Off Mode Power Consumption Statement The figures below note the power consumption of this computer in compliance with European Commission EC regulations on power consumption in off mode or standby mode Standby Mode 2W Off Mode 1W Warning Use only shielded cables to connect I O devices to this equipment You are cautioned that changes or mod...

Page 7: ...ne line other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions 5 This product...

Page 8: ...ind of heating ele ment This is an electrical appliance If water or any other liquid gets into it the computer could be badly dam aged Do not expose the computer to any shock or vibration Do not place it on an unstable surface Do not place anything heavy on the computer Do not expose it to excessive heat or direct sunlight Do not leave it in a place where foreign matter or moisture may affect the ...

Page 9: ...and don t forget to save your work Remember to periodically save your data as data may be lost if the battery is depleted 5 Take care when using peripheral devices Do not turn off the power until you properly shut down all pro grams Do not turn off any peripheral devices when the computer is on Do not disassemble the com puter by yourself Perform routine maintenance on your computer Use only appro...

Page 10: ...ctrician install one When you want to unplug the power cord be sure to disconnect it by the plug head not by its wire Make sure the socket and any extension cord s you use can support the total current load of all the connected devices Before cleaning the computer make sure it is disconnected from any external power sup plies i e AC DC adapter or car adapter Do not plug in the power cord if you ar...

Page 11: ...tteries may experience a slight expansion or swelling however this is part of the battery s safety mecha nism and is not a cause for concern Use proper handling procedures when using polymer batteries Do not use polymer batteries in high ambient tempera ture environments and do not store unused batteries for extended periods See also the general battery precautionary information overleaf for furth...

Page 12: ...ve or qual ified service personnel Keep children away from and promptly dispose of a damaged battery Always dispose of batteries carefully Batteries may explode or leak if exposed to fire or improperly handled or discarded Keep the battery away from metal appliances Affix tape to the battery contacts before disposing of the battery Do not touch the battery contacts with your hands or metal objects...

Page 13: ...hen refer servicing to qualified service personnel under any of the following conditions When the power cord or AC DC adapter is damaged or frayed If the computer has been exposed to rain or other liquids If the computer does not work normally when you follow the operating instructions If the computer has been dropped or damaged do not touch the poisonous liquid if the LCD panel breaks If there is...

Page 14: ... adapters 6 Put the notebook in its carrying bag and secure it with the bag s straps 7 If you re taking any peripherals e g a printer mouse or digital camera pack them and those devices adapters and or cables 8 Anticipate customs Some jurisdictions may have import restrictions or require proof of ownership for both hard ware and software Make sure your papers are handy Power Off Before Traveling M...

Page 15: ... data Pass your computer and disks around the devices Ask security officials to hand inspect them you may be asked to turn it on Note Some airports also scan luggage with these devices Fly safely Most airlines have regulations about the use of computers and other electronic devices in flight These restrictions are for your safety follow them If you stow the notebook in an overhead compartment make...

Page 16: ...arms wrists and hands in a relaxed position Your knees should be slightly higher than your hips Place your feet flat on the floor or on a footrest if necessary Use a chair with a back and adjust it to support your lower back comfortably Sit straight so that your knees hips and elbows form approximately 90 degree angles when you are working Take periodic breaks if you are using the computer for lon...

Page 17: ...the following precautions Set the Windows Power Plans to turn the screen off after a few minutes of screen idle time Use a rotating moving or blank screen saver this prevents an image from being displayed too long Rotate desktop background images every few days Turn the monitor off when the system is not in use LCD Electro Plated Logos Note that in computers featuring a raised LCD electro plated l...

Page 18: ...XVI Preface ...

Page 19: ...Boxes 1 2 Model Differences 1 3 Not Included 1 3 System Software 1 4 RAID AHCI Setup 1 4 System Startup 1 5 System Map LCD Panel Open Top View 1 6 LED Indicators 1 7 Touch Sensor Instant Keys 1 8 Keyboard 1 9 Keyboard LED 1 10 Effects Buttons Help 1 12 Control Center 1 14 System Map Front Rear Views 1 15 System Map Right View 1 16 System Map Left View 1 17 System Map Bottom View 1 19 Video Feature...

Page 20: ...Shut down 3 7 Configuring the Power Buttons 3 8 Resuming Operation 3 9 Power Conservation Modes 3 10 Battery Information 3 11 Conserving Battery Power 3 12 Battery Life 3 13 New Battery 3 13 Recharging the Battery with the AC DC Adapter 3 13 Proper handling of the Battery Pack 3 14 Battery FAQ 3 15 SLI Multi GPU Configuration Power 3 19 Drivers Utilities RAID AHCI Setup 4 1 What to Install 4 1 Dri...

Page 21: ...vanced Menu 5 8 Bluetooth Power Setting Advanced Menu Advanced Chipset Control 5 9 SATA Mode Advanced Menu 5 9 Power On Boot Beep Advanced Menu 5 9 Battery Low Alarm Beep Advanced Menu 5 9 Launch PXE OpROM Advanced Menu 5 9 Security Menu 5 10 Set Supervisor Password Security Menu 5 10 Set User Password Security Menu 5 11 Password on boot Security Menu 5 11 Trusted Computing Security Menu 5 12 TPM ...

Page 22: ...High Speed Data Transfer Configuration 7 40 Windows Mobility Center 7 42 Security Modules Fingerprint TPM 7 43 Fingerprint Reader Module 7 44 Fingerprint Reader Driver Installation 7 44 AuthenTec TrueSuite Application 7 45 Bluetooth Module 7 55 3rd Party Bluetooth Combo Driver Installation 7 57 3rd Party Bluetooth WLAN Combo Settings 7 58 3rd Party Bluetooth Networking Setup 7 61 3rd Party Bluetoo...

Page 23: ...Port A 4 RJ 45 LAN Jack A 4 S PDIF Out Jack A 4 Security Lock Slot A 5 USB 2 0 1 1 Ports A 5 USB 3 0 Port A 5 Control Center Overview B 1 NVIDIA Video Driver Controls NVIDIA Video Driver Installation C 1 NVIDIA Control Panel C 2 Display Devices C 5 Display Modes C 6 Single Display Mode C 6 Duplicate Displays C 6 Extend Desktop C 6 Configuring an External Display NVIDIA C 7 Duplicating the Displays...

Page 24: ...iewing Angles C 25 Set Up Stereoscopic 3D C 26 Specifications Processor D 2 Core Logic D 2 Display D 2 Memory D 2 Video Adapter D 2 Video Adapter D 2 BIOS D 3 Storage D 3 Audio D 3 Keyboard Pointing Device D 3 Card Reader D 3 Slots D 3 Interface D 3 Communication D 4 Security D 4 Operating System D 4 Design Feature D 4 Power Management D 4 Power D 4 Environmental Spec D 4 Physical Dimensions Weigh...

Page 25: ...ation of the drivers and utilities essential to the operation or improvement of some of the computer s subsystems Chapter 5 An outline of the computer s built in software or BIOS Basic Input Output System Chapter 6 Instructions for upgrading your computer Chapter 7 A quick guide to the computer s RAID PC Camera Wireless LAN Fingerprint and Bluetooth WLAN Combo modules some of which may be optional...

Page 26: ...gh all the documentation more detailed descriptions of the functions setup and system controls are covered in the remainder of the User s Manual but do not worry if you do not understand every thing the first time Keep this manual nearby and refer to it to learn as you go You may find it useful to refer to the notes marked with a as indicated in the margin For a more detailed description of any of...

Page 27: ... to install the appropriate drivers Drivers are programs which act as an interface between the computer and a hardware component e g a wireless network module It is very important that you install the drivers in the order listed in Table 4 1 on page 4 3 You will be unable to use most advanced controls until the necessary drivers and utilities are properly installed If your system hasn t been prope...

Page 28: ...ferent system you will find the Windows 7 with Service Pack 1 in stalled operating system is supported Note In order to run Windows 7 SP1 without limitations or decreased performance your computer requires a minimum 1GB of system memory RAM RAID AHCI Setup Note that setting up a RAID or AHCI mode needs to be done prior to installing the Windows OS see Setting Up SATA RAID or AHCI Mode on page 7 2 ...

Page 29: ... DC adapter 4 Use one hand to raise the lid LCD to a comfortable viewing angle it is preferable not to exceed 135 degrees use the other hand as illustrated in Figure 1 1 below to support the base of the computer Note Never lift the computer by the lid LCD 5 Raise the lid LCD to a comfortable viewing angle and press the power button Figure 1 1 Computer with AC DC Adapter Plugged In Opening the Lid ...

Page 30: ...11 Fingerprint Reader Module 12 LCD Panel Color LED 12 3 1 9 8 4 Wireless Device Operation Aboard Aircraft The use of any portable elec tronic transmission devices e g WLAN or Bluetooth aboard aircraft is usually pro hibited Make sure any wire less modules are OFF if you are using the computer aboard aircraft Use the appropriate function key combination to toggle power to any wireless mod ules and...

Page 31: ...arging devices only not for operating devices when the system is off but still powered by the AC DC adapter plugged into a working outlet or powered by the battery with a capacity level above 20 this may not work with certain devices see page 8 13 Icon Color Description Icon Color Description Blinking Blue Hard Disk Activity Orange DC Power is Plugged In Blue Number Lock is Activated Green The Com...

Page 32: ... icon will be highlighted blue Table 1 2 Touch Sensor Instant Keys Note that you can also use the function key combinations for all of the functions above see page 1 12 Icon Description Mute Toggle Bluetooth Module optional Power Toggle Wireless LAN Module optional Power Toggle PC Camera Module Power Toggle Volume Control Press and hold your finger at either end of the volume control to adjust the...

Page 33: ...ct and enable it auto matically However spe cial functions hot keys unique to the system s regular keyboard may not work Num Lk Scr Lk Hold down the Fn Key and Scr Lk Num Lk to en able scroll lock number lock and check the LED indicator for status Numerical Play Pause Key Function Keys ScrLk Key Fn Key Keypad Game Control Keys NumLk Key Special Characters Some software applications allow the numbe...

Page 34: ...e key to launch the keyboard backlight application to configure the settings see overleaf Table 1 3 Keyboard LEDs Keyboard LED Function key Combinations Fn Launch the Keyboard Backlight Application Fn Toggle the Keyboard Backlight On Off Fn Keyboard LED Illumination Decrease for Custom Mode only see Table 1 4 on page 1 12 Fn Keyboard LED Illumination Increase for Custom Mode only see Table 1 4 on ...

Page 35: ...n to display the three sections of the keyboard which may be configured Click a section of the keyboard and the color buttons will be displayed Click a color swatch to apply the color to the selected section when not overidden by any effect applied Click on any of the effect buttons to apply random colors wave or flashing effects etc see over Figure 1 4 Keyboard Backlight Application Help Button K...

Page 36: ...ns Random Color Up Down Wave Dancing Effect Breathing All Colors Tempo Beat Cycle Colors as Selected in RGB Flashing Custom Mode Display Configure Keyboard Sections Colors Illumination Keys Note that the keyboard illumi nation increase decrease keys may be used to config ure the keyboard LED in Cus tom Mode only ...

Page 37: ...rol Center Toggle see over Fn F1 Touchpad Toggle Fn F8 F9 Brightness Decrease Increase Fn F2 Turn LCD Backlight Off Press a key to or use Touchpad to turn on Fn F10 PC Camera Power Toggle Fn F3 Mute Toggle Fn F11 WLAN Module Power Toggle Fn F4 Sleep Toggle Fn F12 Bluetooth Module Power Toggle Fn F5 F6 Volume Decrease Increase Fn Power Button Powered USB 3 0 Port Power Toggle press for around 1 to ...

Page 38: ... Click on any button to turn any of the modules e g TouchPad Camera on off Click on the power conservation modes to switch be tween Performance Balanced or Energy Star modes see page 3 10 To remove the Power Conservation Modes screen just click in a blank area of the icon or press a key on the keyboard Click on the buttons or just click and hold the mouse but ton to adjust the slider for Brightnes...

Page 39: ... DC In Jack See Appendix A for a more detailed description of the ports jacks etc 1 1 2 4 3 ExpressCard Slot The ExpressCard Slot accepts either ExpressCard 34 or ExpressCard 54 formats Multi in 1 Card Reader The card reader allows you to use the most popular digital storage card formats MMC MultiMedia Card RSMMC SD Secure Digital Mini SD SDHC SDXC MS Memory Stick MS Pro MS Duo ...

Page 40: ...ne In Jack 4 Headphone Out Jack 5 2 USB 2 0 Ports 6 Sub Woofer 7 Security Lock Slot See Appendix A for a more detailed description of the ports jacks etc 2 3 6 5 4 7 USB Ports Note that the connections to the USB ports only fit one way do not force them USB 3 0 ports are denoted by their blue color USB 2 0 ports are colored black 1 5 ...

Page 41: ...ge C 18 Note that THX TruStudio Pro will be disabled when you are connecting to an external display through an HDMI connection see page 7 110 USB 3 0 Ports USB Port Power USB 3 0 ports are denoted by their blue color USB 2 0 ports are colored black Note that the USB 3 0 port requires a driver installation see USB 3 0 on page 4 7 and is not op erational under DOS The powered USB 3 0 e SATA port can...

Page 42: ...ged in the hole Don t try to remove a floppy disk CD DVD while the system is accessing it This may cause the system to crash Changing DVD Regional Codes Go to the Control Panel and double click Device Manager Hardware and Sound then click the next to DVD CD ROM drives Double click on the DVD ROM device to bring up the Properties dialog box and select the DVD Region tab to bring up the control pane...

Page 43: ...comput er from overheating make sure nothing blocks the vent s fan intake s while the computer is in use 1 3 4 Battery Information Always completely discharge then fully charge a new battery before using it Completely discharge and charge the battery at least once every 30 days or after about 20 partial dis charges See Power Conservation Modes on page 3 10 for full instructions 2 1 1 ...

Page 44: ...mize the appearance of the Start menu In many instances throughout this manual you will see an instruction to open the Control Panel The Control Panel is accessed from the Start menu and it allows you to configure the settings for most of the key features in Windows e g power video network audio etc Windows 7 provides basic controls for many of the features however many new controls are added or e...

Page 45: ...ay icon In the Appearances and Personalization category 3 Click Adjust Screen Resolution Adjust resolution OR 4 Alternatively you can right click the desktop and select Screen resolution Figure 1 10 on page 1 22 5 Use the dropbox to select the screen Resolution Figure 1 10 on page 1 22 1 2 NVIDIA Video Driver Controls More detailed video controls are provided by the NVIDIA Control Panel For more d...

Page 46: ... Screen Resolution Figure 1 10 Screen Resolution 2 Video Options Note that card types specifi cations and drivers are sub ject to continual updates and changes Check with your service center for the latest details on video cards sup ported 1 ...

Page 47: ...Control Panel 2 Click NVIDIA Control Panel Figure 1 11 In the Appearances and Personalization category 3 See NVIDIA Video Driver Controls on page B 1 for full details on control panels etc OR 4 You can also access the control panel by right clicking the desktop and selecting NVIDIA Control Panel Figure 1 11 NVIDIA Control Panel 1 2 2 1 ...

Page 48: ...p button computer lid when closed display and sleep mode from the left menu Note that the Power saver plan may have an affect on computer performance Click to select one of the existing plans or click Create a power plan in the left menu and select the options to create a new plan Click Change plan settings and click Change advanced power settings to access further con figuration options Pay atten...

Page 49: ...er 2 Storage Devices Mouse Audio Printer Overview Read this chapter to learn more about the following main features and components of the computer Hard Disk Drive Optical Device Multi In 1 Card Reader ExpressCard Slot Audio Features Setup for Audio Recording ...

Page 50: ...to three hard disks two in the primary bay and one under the battery and these may be configured in RAID AHCI or IDE modes Further details on removing and inserting the hard disk are available in Up grading the Hard Disk Drive s on page 6 5 and Power Safety Before attempting to ac cess any of the internal components of your computer please ensure that the machine is not connected to the AC power a...

Page 51: ...g up use just enough force for the disc to click onto the tray s spindle Gently push the CD DVD tray in until its lock clicks and you are ready to start The busy indicator will light up while data is being accessed or while an audio video CD or DVD is playing If power is unexpectedly interrupt ed insert an object such as a straightened paper clip into the emergency eject hole to open the tray Soun...

Page 52: ... or other materials to the surface of the disc Do not store or place the CD or DVD in high temperature areas Do not use benzene thinner or other cleaners to clean the CD or DVD Do not bend the CD or DVD Do not drop or subject the CD or DVD to shock CD Emergency Eject If you need to manually eject a CD e g due to an unexpected power interruption you may push the end of a straightened paper clip int...

Page 53: ...n page 1 18 DVD Regional Coding Region Geographical Location 1 USA Canada 2 Western Europe Japan South Africa Middle East Egypt 3 South East Asia Taiwan South Korea The Philippines Indonesia Hong Kong 4 South Central America Mexico Australia New Zealand 5 N Korea Russia Eastern Europe India Most of Africa 6 China Table 2 1 DVD Regional Coding ...

Page 54: ... your hard disk s Make sure you install the Card Reader driver see Card Reader on page 4 7 PC adapters may be required for some of these cards and are usually supplied with them Card Reader Cover Make sure you keep the cover in the card reader when not in use This will help prevent foreign objects and or dust get ting in to the card read er Figure 2 3 Right View 1 Card Reader MMC MultiMedia Card R...

Page 55: ...es the card width 54mm for the Ex press Card 54 and 34mm for the ExpressCard 34 Make sure you install the Express Card driver see Card Reader ExpressCard on page 4 6 Inserting and Removing ExpressCards Align the ExpressCard with the slot and push it in until it locks into place To remove an ExpressCard simply press the card to eject it ExpressCard Slot Cover Make sure you keep the cover in the Exp...

Page 56: ...s set using the volume control within Windows and the volume func tion keys on the comput er Click the volume icon in the notification area to check the set ting Headphone Configuration It is recommended that you set the Speaker Configuration to Ste reo not to 5 1 or 7 1 Speaker when listening through headphones in order to maximize audio quality Figure 2 5 Realtek Audio Manager Right click the ic...

Page 57: ... Speaker from the Speaker Configuration pull down menu THX Audio HDMI Note that the THX audio ef fects do not apply to audio generated through an HDMI connection see page 7 87 Fn 5 Audio Toggle The Fn 5 key combina tion allows you to toggle the audio system between ste reo and surround modes The stereo mode will allow for a louder audio volume Note that if you have stereo mode enabled and attempt ...

Page 58: ...Jack Rear Speaker Out Microphone In Jack Center Subwoofer Speaker Out S PDIF Out Jack Side Speaker Out for 7 1 Surround Sound Only 7 As you plug in each cable a dialog box will pop up see Auto Popup Dialog on page 2 9 8 Click to put a tick in the appropriate box according to the speaker plugged in e g Rear Speaker Out and then click OK to save the setting 9 Click OK to exit Realtek HD Audio Manage...

Page 59: ...ck Control Panel and make sure you are in Classic View 2 Click Realtek HD Audio Manager or right click the taskbar icon and select Sound Manager 3 Click Microphone Effects tab in Microphone tab and then click to select Noise Suppression button or adjust the Recording Volume level to around 60 to obtain the optimum recording quality 4 Click OK to close the control panel and save the settings Figure...

Page 60: ...nic 5 1 or 7 1 speaker systems When the Speaker Configuration in Realtek HD Audio Manager is set to Stereo you can use the Fn 5 key combination to help increase the volume through the speakers When the Speaker Configuration in Realtek HD Audio Manager is set to 5 1 7 1 Speaker the best audio configuration will be obtained with the combination of the Speaker Configuration set to Quadrophonic 5 1 7 ...

Page 61: ...d driver icon in the notification area of the taskbar You may then configure the TouchPad tapping buttons scrolling pointer motion and sensitivity options to your preferences Use the Fn F1 key combination to toggle the TouchPad on off TouchPad Scrolling This computer model se ries may feature different TouchPad versions These TouchPads may differ in their vertical scrolling function in most scroll...

Page 62: ...s and click Control Panel 2 Click Mouse Hardware and Sound 3 Click Device Settings tab and click Settings 4 Use the menu tree on the left to access the user configurable settings Show Video You can get a clearer view of the gestures in volved by clicking the Show Video option for each gesture item Select the gesture Pinch Zoom Rotating Three Fingers Down and Three Finger Flick in the Device Settin...

Page 63: ...ure can be used to perform the same function as a scroll wheel in Windows applications that support CTRL scroll wheel zoom functionality Place two fingers on the TouchPad for best results use the tips of the fingers and slide them apart to zoom in or closer together to zoom out Figure 2 11 Scrolling Gesture Mouse Driver If you are using an ex ternal mouse your op erating system may be able to auto...

Page 64: ... TouchPad and slide it in a circular motion around the stationary finger clockwise or counterclockwise to rotate the object Three Finger Flick Three Fingers Down Press The Three Finger Flick gesture may be used to enhance navigation with a variety of applications such as browsing the Internet or scrolling through a photo viewer The Three Fingers Down gesture may be used to launch user selectable a...

Page 65: ... Power Conservation Modes SLI Multi GPU Configuration Power The computer uses enhanced power saving techniques to give the operating system OS direct control over the power and thermal states of devices and processors For example this enables the OS to set devices into low power states based on user set tings and information from applications OS Note Power management functions will vary slight ly ...

Page 66: ...onnect the AC power cord to the AC DC adapter 3 Raise the lid LCD to a comfortable viewing angle 4 Press the power button to turn On Battery The battery allows you to use your computer while you are on the road or when an electrical outlet is unavailable Battery life varies depending on the applications and the configuration you re using To increase battery life let the battery discharge completel...

Page 67: ...panel to configure this feature Forced Off If the system hangs and the Ctrl Alt Del key combination doesn t work press the power button for 4 seconds or longer to force the sys tem to turn itself off Power Button as Stand by or Hibernate Button You can use the OS s Power Options control panel to set the power button to send the sys tem into Stand by or Hi bernate mode see your OS s documentation o...

Page 68: ...ied time and to send the computer into Sleep after a period of inactivity Click Change plan settings and then click Change advanced power settings to ac cess further configuration options in Advanced Settings Resuming Operation See Table 3 1 on page 3 9 for informa tion on how to resume from a power saving state Password It is recommended that you enable a password on system resume in or der to pr...

Page 69: ...r Choose High performance you may need to click Show additional plans to view the High performance plan for maximum performance when the computer is pow ered from an AC power source Choose the Power saver bear in mind that this scheme may slow down the overall performance of the computer in order to save power for maximum power saving when the computer is battery DC power pow ered Figure 3 2 Power...

Page 70: ...ing your computer for a certain length of time which you specify in the operating system it will enter Sleep to save power The PC wakes from Sleep within seconds and will return you to where you last left off what was on your desktop without reopening the application s and file s you last used If your mobile PC in Sleep is running on battery power the system will use only a minimum amount of power...

Page 71: ...will not have the chance to charge the battery Shut down You should Shut down the computer if you plan to install new hardware don t for get to remove the battery and follow all the safety instructions in Chapter 6 plan to be away from the computer for several days or you do not need it to wake up and run a scheduled task Returning to full operation from Shut down takes longer than from Sleep or H...

Page 72: ...r buttons do on the left menu in Power Options to bring up the menu Password Protection It is recommended that you enable a password on wake up in order to protect your data However you can dis able this setting from the Power Options menu by clicking Require a password on wakeup in the left menu and se lecting the options click Change settings that are currently unavail able Figure 3 4 Power Opti...

Page 73: ... F4 Key Combo Hibernate Off battery Press the Power Button Orange AC DC adapter Display Turned Off Green Press a Key or Move the Mouse Touchpad Closing the Lid If you have chosen to send the computer to Sleep when the lid is closed raising the lid will wake the system up Table 3 1 Resuming Operation Power Button When the computer is on you can use the power button as a Sleep Hibernate Shut Down ho...

Page 74: ...o toggle the Control Center on off 2 Click either the Performance Balanced or Energy Star button 3 Click in a blank area of the icon or press a key on the keyboard to exit Power Conservation Mode without making any changes PowerConservation Modes The Energy Star setting will result in maximum power saving but with the possible loss of some performance Setting the mode to Bal ance will give power s...

Page 75: ...aken e g Shut down Hibernate etc and set critical and low battery levels from power plan Change plan settings Change advanced power settings see Figure 3 1 on page 3 4 Click the battery icon in the taskbar to see the current battery level and charge status Low Battery Warning When the battery is criti cally low immediately connect the AC DC adapter to the computer or save your work oth erwise the ...

Page 76: ...wer when it is not powered by the AC DC adapter Reduce the amount of time before the display is turned off Close wireless Bluetooth modem or communication applications when they are not being used Disconnect remove any unnecessary external devices e g USB devices ExpressCards etc Windows Mobility Center The Windows Mobility Center control panel provides an easy point of access for information on b...

Page 77: ...lly charge a new battery see Battery FAQ on page 3 15 for instructions on how to do this Recharging the Battery with the AC DC Adapter The battery pack automatically recharges when the AC DC adapter is attached and plugged into an electrical outlet If the computer is powered on and in use it will take several hours to fully recharge the battery When the computer is turned off but plugged into an e...

Page 78: ...lls emanating from the notebook battery shut your computer down immediately and contact your service center If the battery has been dropped we do not recommend using it any further as even if the computer continues to work with a dam aged battery in place it may cause circuit damage which may possibly result in fire It is recommended that you replace your computer battery every two years Caution D...

Page 79: ...s down due to a low battery Don t turn off the computer even if a message indicates the battery is critically low just let the computer use up all of the battery power and shut down on its own 1 Save and close all files and applications 2 Create a power plan for discharging the battery and set all the options to Never Figure 3 8 Power Plan Create ...

Page 80: ...anagement 3 16 Battery Information 3 3 Click Change plan settings after creating it and click Change plan settings Change advanced power settings Figure 3 9 Change Plan Settings Change Advanced Power Settings ...

Page 81: ... battery options 5 Choose the options below click Yes if a warning appears Low battery levels 0 Critical battery Levels 1 Low battery action Do Nothing Critical battery action On battery Shut Down Critical battery action Plugged in Do Nothing Figure 3 10 Power Options Advanced Settings Battery ...

Page 82: ...harge the battery When charging the battery don t stop until the LED charging indicator light changes from orange to green How do I maintain the battery Completely discharge and charge the battery at least once every 30 days or after about 20 partial discharges ...

Page 83: ...d by identical dual power adapters connected by means of the power converter box factory option If the computer is currently powered by battery only do not enable SLI config uration If you have currently enabled SLI configuration and the computer is powered by the dual AC DC adapters do not switch to battery power only or go to the NVIDIA Control Panel and disable SLI configuration before switchin...

Page 84: ...Power Management 3 20 3 ...

Page 85: ...ers listed here see Set ting Up SATA RAID or AHCI Mode on page 7 2 What to Install The Device Drivers Utilities User s Manual disc contains the drivers and utili ties necessary for the proper operation of the computer Table 4 1 on page 4 3 lists what you need to install and it is very important that the drivers are installed in the order indicated The procedures for installing drivers for the PC C...

Page 86: ...ler Screen 1 1 Check the driver installation order from Table 4 1 on page 4 3 the drivers must be installed in this order which is the same as that listed in the Drivers Installer menu below 2 Click to select the driver you wish to install you should note down the drivers as you install them 3 Follow the instructions for each individual driver installation procedure as listed on the following page...

Page 87: ...ge 4 6 Intel Rapid Storage Technology for RAID AHCI mode Hard Disk Drives Page 7 9 Video VGA Page 4 6 PC Camera Module Page 7 15 LAN Page 4 7 Wireless LAN Module Page 7 23 Card Reader Page 4 7 Fingerprint Reader Module Page 7 44 TouchPad Page 4 7 Bluetooth Module Page 7 55 Hot Key Page 4 7 THX TruStudio Pro Audio Page 7 84 USB 3 0 Page 4 7 Note all drivers provided are for Windows 7 with Ser vice ...

Page 88: ...original driver To do this go to the Control Panel in the Windows OS and double click the Programs and Features icon Pro grams Uninstall a program Click to select the driver if it is not listed see below and click Uninstall and then follow the on screen prompts it may be nec essary to restart the computer Reinstall the driver as outlined in this chapter If the driver is not listed in the Programs ...

Page 89: ...ss Just click Install this driver software anyway or Install to continue the in stallation procedure You will receive this message in cases where the driv er has been released after the version of Windows you are currently using All the drivers provided will have already received certification for Windows New Hardware Found If you see the message New Hardware Found dur ing the installation procedu...

Page 90: ...k Next 4 Click the RESTART NOW button to restart the computer After the Video VGA driver has been installed and the system restarted the OS will automatically run the Winsat exe to rate the performance Allow time for this process to finish and do not restart during this pro cess if you have restarted the system see Windows Update on page 4 8 Driver Installation General Guidelines The driver instal...

Page 91: ...tall Touchpad Driver Yes 2 Click Next 3 Click the button to accept the license and then click Next 4 Click Finish Restart Now to restart the com puter Hot Key 1 Click 6 Install Hotkey AP Yes 2 Click Next Next 3 Click Finish Finish to restart your computer USB 3 0 1 Click 7 Install USB 3 0 Driver Yes 2 Click Next 3 Click the button to accept the license and then click Next 4 Click Install Finish ME...

Page 92: ... Technology driver see IRST Driver Installation on page 7 9 required for AHCI RAID mode hard disks Windows Update After installing all the drivers make sure you enable Win dows Update in order to get all the latest security up dates etc all updates will include the latest hotfixes from Microsoft To enable Windows Update make sure you are con nected to the internet 1 Click Start and click Control P...

Page 93: ...r Screen RAID Setup See Setting Up SATA RAID or AHCI Mode on page 7 2 PC Camera See PC Camera Module on page 7 15 Wireless LAN See Wireless LAN Module on page 7 23 Fingerprint Reader Module See Fingerprint Reader Module on page 7 44 Bluetooth Module See Bluetooth Module on page 7 55 Trusted Platform Module See Trusted Platform Module on page 7 70 THX TruStudio Audio AP See THX TruStudio Pro Audio ...

Page 94: ...Drivers Utilities 4 10 4 ...

Page 95: ...et tings you find and any changes you make This information could be useful if your system ever needs servicing There is one general rule Don t make any changes unless you are sure of what you are doing Many of the settings are required by the system and changing them could cause it to become unstable or worse If you have any doubts consult your service representative BIOS Screens Note that the BI...

Page 96: ...uct a POST including a quick test of the on board RAM memory As the POST proceeds the computer will tell you if there is anything wrong If there is a problem that prevents the system from booting it will display a system summary and prompt you to run Setup If there are no problems the Setup prompt will disappear and the system will load the operating system Once that starts you can t get into Setu...

Page 97: ... or authorized service center as soon as possible Non Fatal Errors This kind of error still allows you to boot You will get a message identifying the problem make a note of this message followed by the prompt Press F1 to resume F2 to enter Setup Press F1 to see if the boot process can continue It may work without the correct configuration Press F2 to run the Setup program and try to correct the pr...

Page 98: ...r Setup is usually present for a few seconds after you turn on the system If you get a Keyboard Error usually because you pressed F2 too quickly just press F2 again If the computer is already on reboot using the Ctrl Alt Delete combination and then hold down F2 when prompted The Setup main menu will appear BIOS Settings Warning Incorrect settings can cause your system to malfunction To correct mis...

Page 99: ... are confusing press F1 to call up a General Help screen and then use the arrow keys to scroll up or down the page The Item Specific Help on the upper right side of each screen explains the highlight ed item and has useful messages about its options If you see an arrow next to an item press Enter to go to a sub menu on that sub ject The sub menu screen that appears has a similar layout but the Ent...

Page 100: ...Menu The hour setting uses the 24 hour system i e ØØ midnight 13 1 pm If you can change the date and time settings in your operating system you will also change these settings Some applications may also alter data files to reflect these changes Figure 5 2 Main Menu ...

Page 101: ...er s SATA ports System Extended Memory Main Menu This item contains information on the system memory and is not user configurable The system will auto detect the amount of memory installed BIOS Revision KBC EC firmware Revision VGA Card etc Main Menu This item contains information on the BIOS version and video card etc and is not user configurable ...

Page 102: ...BIOS Utilities 5 8 Advanced Menu 5 Advanced Menu Advanced Chipset Control Advanced Menu The sub menu here allows you to adjust the Bluetooth Power Setting Figure 5 3 Advanced Menu ...

Page 103: ...system and after you have backed up all necessary files and data see sidebar See Setting Up SATA RAID Mode on page 7 2 for details if you are configuring you hard disks in a RAID Power On Boot Beep Advanced Menu Use this menu item to enable disable the beep as the computer starts up Battery Low Alarm Beep Advanced Menu Use this menu item to enable disable the battery low alarm beep Launch PXE OpRO...

Page 104: ...sswords press Enter and type the existing password then press Enter for the new password without typing any password entry and Enter again to confirm the password clearance Security Menu The changes you make here affect the access to the Setup utility itself and also access to your machine as it boots up after you turn it on These settings do not affect your machine or network passwords which will...

Page 105: ...oot the computer you may only set a password on boot if a supervisor password is enabled If Enabled is selected only users who enter a correct password can boot the system see the warning in the sidebar The default setting is Disabled Note To clear existing passwords press Enter and type the existing password then press Enter for the new password without typing any password entry and Enter again t...

Page 106: ...e Trusted Platform Module TPM support and to configure the TPM State Select Trusted Computing and press En ter to access the sub menu Press Enter to access the TPM Support menu and select Enable to display the full TPM configuration menu see Trusted Platform Mod ule on page 7 96 for details Figure 5 5 TPM Support ...

Page 107: ...elect TPM State press Enter and select Enable to change the TPM state to en abled You will then need to press F4 to save the changes and restart the computer As the computer restarts press F2 to enter the BIOS again and go to the TPM Con figuration menu Figure 5 6 TPM State Enabled ...

Page 108: ...ct the option you require if you are initializing TPM you should select Enable Take Ownership You will then need to press F4 to save the changes and restart the computer You can now install the TPM driver see Trusted Platform Module TPM Driver Installation on page 7 73 and then initialize the TPM Figure 5 7 Pending TPM operation Enable Take Ownership ...

Page 109: ...the next device in the order specified in the Boot Option Priorities Item specific help on the right is available to help you move devices up and down the order Figure 5 8 Boot Menu BIOS Screens Note that the BIOS screens pictured on these pages are intend ed for guidance in set ting up your system s BIOS BIOS versions are sub ject to constant change and revision therefore your computer s actual s...

Page 110: ...Menu Use the arrow keys to move up and down the menu and go to either CD DVD ROM Drive BBS Priorities or Hard Drive BBS Priorities and use the F5 and F6 keys to move the device s boot priority up and down the list the selected device will be highlighted in white ...

Page 111: ...or Exit Discarding Changes will wipe out any changes you have made to the Setup You can also choose to restore the original Set up defaults that will return the Setup to its original state and erase any previous changes you have made in a previous session Figure 5 9 Save Exit Menu ...

Page 112: ...BIOS Utilities 5 18 5 ...

Page 113: ...athead screwdriver An antistatic wrist strap Before working with the internal components you will need to wear an antistatic wrist strap to ground yourself because static electricity may damage the compo nents The chapter includes Removing the Battery Upgrading the Optical CD DVD Device Upgrading the Hard Disk Drive s Upgrading the System Memory RAM Upgrading the Video Card Please make sure that y...

Page 114: ...rade your computer by replacing the existing processor with a fast er new one you will need to contact your customer service representative We rec ommend that you do not do this yourself since if it is done incorrectly you may damage the processor or mainboard Power Safety Warning Before you undertake any upgrade proce dures make sure that you have turned off the power and disconnect ed all periph...

Page 115: ...attery disconnect the AC DC adapter from the computer first 1 Turn the computer off remove the AC DC adapter and turn it over 2 Loosen screws and carefully lift the battery up 3 Remove the battery from the battery bay Warranty Warning Please check with your service representative before undertaking any upgrade procedures to find out if this will VOID your warranty Figure 6 1 Battery Removal 1 3 4 ...

Page 116: ...ce 1 Locate the hard disk bay cover and remove screws 2 Remove the hard disk bay cover 3 Remove the screw at point and use a screwdriver to carefully push out the optical device at point 4 Reverse the process to install any new optical device Figure 6 2 Removing the CD DVD Device 1 2 3 4 5 3 4 5 1 2 ...

Page 117: ...ll necessary drivers and utilities as outlined in Drivers Utilities on page 4 1 when setting up a new hard disk HDD System Warning New HDD s are blank Be fore you begin make sure You have backed up any data you want to keep from your old HDD You have all the CD ROMs and FDDs required to in stall your operating system and programs If you have access to the in ternet download the latest application ...

Page 118: ...ve the AC DC adapter turn it over and remove the bat tery 2 Locate the hard disk bay cover and remove screws 3 Remove the hard disk bay cover RAID Hard Disks All hard disks in a RAID should be identical the same size and brand in order to prevent unex pected system behavior Figure 6 3 Primary HDD Bay Cover Screws Cover Removal 1 2 3 1 2 3 ...

Page 119: ... the tab to disconnect the hard disk cable 6 Carefully the HDD case edges may be sharp apply pressure using two fingers at points 7 Lift the assembly out of the bay and separate the hard disk board from the case by pulling on the tab 4 7 8 9 10 11 12 4 5 6 7 8 10 9 11 12 Figure 6 4 Bay Cover Removal Hard Disk Assembly Screws ...

Page 120: ...e insulation plate onto the upper hard disk screws cables and covers pay careful attention to the orientation of the hard disks in the case 13 24 Figure 6 5 Primary Hard Disk s Removal 25 26 27 13 18 17 16 15 14 19 20 21 22 23 24 25 26 27 HDD Case Slots Note that the hard disk case has 3 available slots for hard disks how ever only the top and bottom slots of the case should be used The third hard...

Page 121: ... Remove the battery the Secondary hard disk bay is located under the battery 2 Remove screws from the hard disk assembly 3 Grip the tab and slide the hard disk assembly in the direction of the arrow 4 Lift the hard disk assembly out of the compartment Figure 6 6 Secondary HDD Assembly Removal 1 4 5 6 1 2 5 3 4 6 ...

Page 122: ...omputer 6 10 Upgrading the Hard Disk Drive s 6 5 Remove the screws to release the hard disk from the case 6 Reverse the process to install any new hard disk s Figure 6 7 Secondary HDD Case Removal 7 10 11 7 8 9 10 11 ...

Page 123: ...ne SO DIMM DDR III DDR3 type memory modules see Memory on page D 2 The total memory size is automatically detected by the POST routine once you turn on your computer Removing the Primary System Memory 3 memory sockets 1 Turn off the computer and turn it over and remove the battery 2 Remove screws from the bottom of the computer Figure 6 8 Bottom Cover Screws 1 2 1 2 ...

Page 124: ...en the Lid LCD and carefully a cable is connected to the underside of the LED cover module unsnap up the LED cover module from point on the right 4 Lift up the LED cover module and disconnect cable 3 3 4 5 4 5 Figure 6 9 LED Cover Module Removal Figure 6 10 LED Cover Module Cable Disconnect ...

Page 125: ...d ribbon cable or keyboard LED cable 7 Disconnect the keyboard ribbon cable from the locking collar socket and the keyboard LED cable from its locking collar socket 8 Remove the keyboard and screws from the keyboard shielding plate Figure 6 11 Keyboard Screws Figure 6 12 Disconnect the Keyboard 6 10 7 6 8 9 10 11 12 13 14 15 16 18 11 13 12 11 13 12 15 15 16 17 18 14 ...

Page 126: ...des of the memory socket in the direction indicated below Figure 6 13 Keyboard Shielding Plate Removal Contact Warning Be careful not to touch the metal pins on the module s connecting edge Even the cleanest hands have oils which can attract particles and degrade the module s performance Figure 6 14 RAM Module Release 19 19 20 21 20 21 20 21 20 21 ...

Page 127: ... one way Make sure the module is seated as far into the socket as it will go DO NOT FORCE the module it should fit without much pressure 14 Press the module in and down towards the mainboard until the socket levers click into place to secure the module 22 22 22 Contact Warning Be careful not to touch the metal pins on the module s connecting edge Even the cleanest hands have oils which can attract...

Page 128: ...nect the keyboard cable 17 When reconnecting the keyboard LED cable twist the cable slightly so that the gold colored contact is facing upwards to fit inside the connector Make sure you tuck the cable into the recess in the shield plate to avoid trapping it between the keyboard and the shielding plate Figure 6 16 Reconnect the Keyboard LED Cable 23 23 ...

Page 129: ... side at point and then slide the module to the right as illustrated and snap down to secure it in place 21 Replace the screws on the bottom of the computer see Figure 6 8 22 Restart the computer to allow the BIOS to register the new memory configuration as it starts up Figure 6 17 LED Cover Module Slide to the Right Snap Down LED Module Cable Make sure you recon nect the LED Module cable see Figu...

Page 130: ...Remove screws and component bay cover 3 Carefully disconnect CPU fan cables and remove screws in the reverse order to that indicated on the label i e remove screw first and lastly remove screw and carefully pull the tab to disconnect the heat sink Figure 6 18 Component Bay Cover Removal Figure 6 19 CPU Heatsink Fan Cables Screws 1 5 6 1 2 3 4 5 6 7 8 9 14 9 14 8 7 10 9 11 12 13 14 ...

Page 131: ...19 6 4 Carefully it may be hot lift up the heatsink off the computer 5 Remove screws from the fan unit disconnect the fan cable and lift the fan unit off the computer Figure 6 20 CPU Heatsink Removal Figure 6 21 Fan Removal 15 15 16 19 20 21 16 17 18 19 20 21 ...

Page 132: ...dule s pin alignment will allow it to only fit one way Make sure the module is seated as far into the socket as it will go DO NOT FORCE the module it should fit without much pressure 10 Press the module in and down towards the mainboard until the socket levers click into place to secure the module Contact Warning Be careful not to touch the metal pins on the module s connecting edge Even the clean...

Page 133: ...ove the RAM module slot and replace screws reconnect the cable 12 Insert the heatsink make sure not to trap or catch the plastic VGA heat sink tab under the CPU heat sink when inserting it Figure 6 23 Fan Unit Screws Cable Figure 6 24 Heatsink Insertion 25 28 29 25 26 27 28 29 30 31 30 31 ...

Page 134: ... Memory RAM 6 13 Tighten the CPU heat sink screws in the order indicated on the label i e remove screw first and lastly remove screw 14 Replace the component bay cover and screws Figure 6 25 Heatsink Screws Cables 31 36 31 36 31 32 33 34 36 35 38 37 ...

Page 135: ... and that you are not going to void your warranty Pay careful attention to the alignment of any video card into the slot on the mainboard 1 Turn off the computer and turn it over and remove the battery 2 Locate the component bay cover and remove screws 3 Remove the component bay cover Warranty Warning Please check with your service representative before undertaking any upgrade procedures to find o...

Page 136: ...cated on the heat sink unit label and heat sink itself Heat Sink Screws Make sure you remove the heat sink screws in the order screw first to screw last This order is in dicated on the label and on the heat sink itself Caution The heat sink and video card area in general contains parts which are subject to high tempera tures Allow the area time to cool before re moving these parts Figure 6 27 Fan ...

Page 137: ...GA assembly a single unit is pictured 9 Remove the heat sink unit s two heat sink units are pictured here Caution The heat sink and video card area in general contains parts which are subject to high tempera tures Allow the area time to cool before re moving these parts Figure 6 28 Video Card Heat Sink Removal 19 20 21 22 19 21 20 22 22 ...

Page 138: ...ve screws 12 Carefully remove the video card 13 If your system includes two video cards you will need to disconnect the cable between the master and slave cards do not forget to reconnect the cable if you are replacing two cards 23 Caution The heat sink and video card area in general contains parts which are subject to high tempera tures Allow the area time to cool before re moving these parts Fig...

Page 139: ...video card into the slot by holding it at about a 30 angle 3 The card needs to be fully into the slot and the video card and socket have a guide key and pin which align to allow the card to fit securely Contact Warning Be careful not to touch the metal pins on the VGA card s connecting edge Even the clean est hands have oils which can attract parti cles and degrade the module s perfor mance Figure...

Page 140: ...empt to push one end of the card in ahead of the other 6 The card s pin alignment will allow it to only fit one way Make sure the module is seated as far into the socket as it will go none of the gold colored contact should be showing DO NOT FORCE the card it should fit without much pressure Figure 6 31 VideoCardInsertion Procedure ...

Page 141: ... card as pictured 9 Secure the screws in the order indicated on the heat sink unit label and heat sink itself Heat Sink Screws Make sure you remove the heat sink screws in the order This order is indicated on the label and on the heat sink itself Figure 6 32 Video Card Heat Sink Insertion 34 39 28 29 30 31 32 33 34 39 28 29 28 29 30 30 33 32 31 34 34 35 35 36 36 37 37 39 39 38 38 ...

Page 142: ...ower This computer features an NVIDIA Scalable Link Interface SLI that improves graphic quality and performance by combining dual NVIDIA GPUs two video cards are required in a single system Note that due to the high power and system demands created by enabling an SLI configuration you should not power the system using the battery only and you will require identical dual power adapters connected to...

Page 143: ...puter depending on the configuration pur chased If you are unsure please contact your service representative The chapter includes information on the following Setting Up SATA RAID or AHCI Mode PC Camera Module Wireless LAN Module Security Modules Fingerprint TPM Fingerprint Reader Module Bluetooth Module Trusted Platform Module THX TruStudio Pro Audio IRST Driver ...

Page 144: ...ID 0 or Mirroring RAID 1 modes see Table 7 1 on page 7 3 you will require at least two identical see sidebar hard disks to configure your system in Parity Across Disks RAID 5 mode you will require three hard disks installed Intel Rapid Storage Technology Application Make sure you install the Intel Rapid Storage Technology application if you have set up your hard disk s in RAID mode see Intel Rapid...

Page 145: ...sk array and the data is broken into blocks and each block is written to a separate disk drive RAID 1 Two Identical drives in a mirrored configuration used to protect data Should a drive that is part of a mirrored array fail the mirrored drive which contains identical data will handle all the data When a new replacement drive is installed data to the new drive is rebuilt from the mirrored drive to...

Page 146: ...see page 5 9 Select RAID Mode 3 Go to the Boot menu 4 Set the DVD ROM Drive make sure the Microsoft Windows 7 OS DVD is inserted as the first device in the boot order from the Boot menu see Boot Menu on page 5 15 5 Select Save Changes and Reset from the Exit menu or press F4 and Enter and press Enter to exit the BIOS and reboot the computer 6 See the instructions in RAID Setup Intel Matrix on page...

Page 147: ... Create RAID Volume and press Enter 3 Type the RAID volume name and then press Tab or Enter to advance to the next field 4 Specify use the up and down arrow keys the RAID level RAID 0 Stripe RAID 1 Mirror or RAID 5 Parity see Table 7 1 on page 7 3 and then press Tab or Enter to advance to the next field Figure 7 1 Intel R Rapid StorageTechnology Option ROM ...

Page 148: ...he Strip Size best set to default 7 Press Enter and select the Capacity size best set to default 8 Press Enter to select Create Volume 9 Press Enter to create the volume and confirm the selection by pressing Y 10 This will now return to the main menu 11 Select 4 Exit and press Enter then press Y to exit the RAID configuration menu Figure 7 2 RAID Created ...

Page 149: ...d copy the driver to a USB Flash drive or ex ternal USB hard disk 1 Go to the operable computer and insert a USB Flash drive or external USB hard disk 2 Insert the Device Drivers Utilities User s Manual disc into the CD DVD drive of the operable computer 3 Copy the 00IRST folder from the location below D denotes your DVD drive on the Device Drivers Utilities User s Manual disc to the USB Flash dri...

Page 150: ...opied the files to on your USB Flash drive or external USB hard disk X denotes your USB Flash drive or external USB hard disk Windows 7 32bit X 00IRST f6flpy RSTe_f6_iaStorA_32 Windows 7 64bit X 00IRST f6flpy RSTe_f6_iaStorA_64 11 Click OK Next or format the drive to your preferences 12 Follow the on screen instructions to install the Windows 7 operating system 13 Install the Windows drivers from ...

Page 151: ...rive 2 Click Option Drivers button 3 Click 7 Install IRST Driver Yes 4 Click Next Next Yes Next Next 5 Click Finish to restart the computer you will need to restart the system again after the computer has rebooted See the following pages for more information if you have set your hard disks up in a RAID configuration Note that after installing the IRST driver the Windows system may take up to 5 min...

Page 152: ...Storage Technology enterprise appli cation from the Intel item in the All Programs menu When the Intel Rapid Storage Technology enterprise application is launched the system will open the Status window Here you can view the general health of the storage system Various volume creation and management options are available depending on the system s status Figure 7 3 Intel Rapid StorageTechnology ente...

Page 153: ... data from a back up Click the Help menu or press F1 for instructions on how to recover or recreate RAID Vol umes Help Click the Help or press F1 menu button at the top of the Intel Rapid Storage Tech nology application Click Contents to view the general list of sub jects covered click In dex or Search for a more specific help top ics on a particular item Click More help on this page at the bot to...

Page 154: ...fied Parity is recalculated and compared to the stored parity for that stripe Bad blocks are reassigned If the newly calculated parity does not match the stored parity the stored parity is overwritten with the newly calculated parity RAID 1 Bad blocks are identified Data on the mirrored drive is compared to data on the source drive Bad blocks are reassigned If the data on the mirrored drive does n...

Page 155: ...ication from the Intel item in the All Programs menu 3 Click the volume icon and click Initialize in Volume Properties 4 Click Yes button to begin the process 5 The completion percentage will be listed under Information Note this process may take some time depending on the number and size of disks Figure 7 5 Intel Rapid Storage Technology enterprise Initialize Initialize The completion percentage ...

Page 156: ...y the volume 7 Click the volume icon and click Verify in Volume Properties 8 Click Verify button to begin the process 9 The completion percentage will be listed under Information Figure 7 6 Intel Rapid Storage Technology enterprise Verify Verify The completion percentage will be listed under Information ...

Page 157: ... Drivers Utilities User s Manu al disc and any accompa nying insert pages for the latest updated information on the PC Camera driver which may override the in formation provided here PC Camera Display The PC Camera applica tion software needs to be run while the default note book LCD is the selected display device After a camera picture is obtained on the default notebook LCD you may then use the ...

Page 158: ...into the CD DVD drive 2 Click Option Drivers button 3 Click 1 Install Webcam Driver Yes 4 Click Finish to restart the computer OR Click Next Finish 5 Run the camera application program from the desktop shortcut if the hard ware is turned off use the Fn F10 key combination or Touch Sensor Instant Key to turn it on again ...

Page 159: ...lick Microphone or select Properties from the right click menu 6 Click Levels tab and adjust the Microphone and Microphone Boost sliders to the level required 7 Click OK and close the control panels 8 Run the camera application program from the desktop shortcut 9 Go to the Devices menu heading and select Microphone Realtek it should have a tick alongside it 10 Go to the Capture menu heading and se...

Page 160: ...Modules 7 18 PC Camera Module 7 Figure 7 7 Audio Setup for PC Camera Right click ...

Page 161: ...es the file location will be displayed in the pop up box to start capturing the video and press Esc to stop the capture you can view the file using the Windows Media Player Set Capture File Prior to capturing video files you may select the Set Capture File option in the File menu and set the file name and location before capture this will help avoid ac cidentally overwriting files Set the name and...

Page 162: ...DVD or USB Flash drive Note that the Windows system requires a minimum of 15GB of free space on the C drive system partition In order to prevent system problems it is recommended that you save the captured video file to a location other than the C drive see Set Cap ture File on page 7 19 limit the file size of the captured video or reduce video resolution see below To Reduce Video Resolution Outpu...

Page 163: ...op shortcut 2 Go to Options and scroll down to select Video Capture Filter 3 Click either 50Hz or 60Hz under Powerline Frequency Anti Flicker Latest PC Camera Driver Information Check the Device Driv ers Utilities User s Manual disc and any accompanying insert pages for the latest up dated information on the PC Camera driver which may override the information provided here including the fig ures p...

Page 164: ...select Take Picture 3 The picture in JPEG format will be placed in the Snapshot folder on the desktop Snapshot Folder The Snapshot folder s default location is on the desktop Do not move this folder or an error may appear when you try to take a still picture If you accidentally de lete or move the folder you can create a new Snapshot folder on the desktop in order to cap ture the files ...

Page 165: ...cat ed in Table 4 1 on page 4 3 The operating system is the default setting for Wire less LAN control in Windows 7 Note that you need to install both the WLAN Bluetooth drivers for Intel and 3rd party WLAN Bluetooth Combo modules Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission de vices aboard aircraft is usu ally prohibited Make sure the module s are OFF i...

Page 166: ... see overleaf 802 11b g n Driver Installation 1 Make sure the module is powered on then insert the Device Drivers Util ities User s Manual disc into the CD DVD drive 2 Click Option Drivers button 3 Click 2 Install WLAN Driver Yes 4 Choose the language you prefer and click Next Next 5 Click Finish to restart the computer Note The operating system is the default setting for Wireless LAN control in W...

Page 167: ...ick to Open Network and Sharing Center if you do not see a network you want to connect to in the taskbar menu a list of options will appear allowing setting changes and creating a new network Network and Sharing Center You can also use the Net work and Sharing Cen ter control panel in Windows Network and Internet to connect to any available wireless networks Figure 7 9 Click Taskbar Icon Menu Netw...

Page 168: ...urity key for any access point to which you are trying to connect 3 Click to select a network location e g Home Work or Public 4 Click View or change settings in Network and Sharing Center to access further options for the connection Figure 7 10 Network Location Set ...

Page 169: ...e taskbar wireless icon click the active connection and then click Disconnect button Security Enabled Networks You should try to make sure that any network you are connecting to is a se cure network Connecting to unsecure net works may allow unauthor ized access to your computer documents web sites and files etc Figure 7 11 Click Taskbar Icon Menu Disconnect ...

Page 170: ...e still connecting to the Internet through your WiFi wire less connection Intel My WiFi Technology offers greater range and speed than other personal area networks and does not require an access point Intel My WiFi Help To get help on Intel My WiFi configuration and settings access the Intel My WiFi Utility from the Start menu Start Programs All Programs Intel PRO Set Wireless Intel My WiFi Techno...

Page 171: ...ollows 1 Access the Intel My WiFi Utility from the Start menu Start Programs All Programs Intel PROSet Wireless Intel My WiFi Technology or by double clicking the notification area icon 2 Click Enable on the first run of the program there will be no connected devices listed Figure 7 12 Intel My WiFi Utility ...

Page 172: ...ireless LAN Module 7 3 Click Start and click Control Panel 4 Click Network and Sharing Center Network and Internet 5 Click Change adapter settings Figure 7 13 Network and Sharing Center Click Change adapter settings ...

Page 173: ...Modules Wireless LAN Module 7 31 7 6 Right click Wireless Network Connection and select Properties Figure 7 14 Network Connections Right click Wireless Network Connection and select Proper ties ...

Page 174: ...through this computer s Internet connection 8 Select Wireless Network Connection under Home networking connection 9 Click OK Figure 7 15 Wireless Network Connection Properties Sharing Click Allow other network users to connect through this computer s Internet connection Select Wireless Network Connection ...

Page 175: ... Access the Intel My WiFi Utility from the Start menu Start Programs All Programs Intel PROSet Wireless Intel My WiFi Technology or by double clicking the notification area icon 11 Click Profiles Figure 7 16 Intel My WiFi Utility Profiles ...

Page 176: ...Profile Settings Profiles that are preset may not be fully edit able To edit all the profile settings click New to create a new profile and adjust the settings to your prefer ences Figure 7 18 Intel My WiFi Profile Settings General Profile and Network Names The Profile Name is the name as dis played on your computer in the Net work Connections control panel see Figure 7 19 on page 7 35 The Network...

Page 177: ... LAN Module 7 35 7 14 Click Security tab 15 Change the Security Type to WEP and the Encryption Type to 64bit 16 Enter a password 8 characters long in the Password box Figure 7 19 Intel My WiFi Profile Settings Security ...

Page 178: ...Modules 7 36 Wireless LAN Module 7 17 Click Sharing tab 18 It is recommended that the Filter Network Traffic and DHCP and DNS Server are Disabled Figure 7 20 Intel My WiFi Profile Settings Sharing ...

Page 179: ... Wireless LAN Module 7 37 7 19 Click Advanced tab 20 It is recommended that the Default Channel is set to Channel 1 6 or 11 21 Click OK to save the settings Figure 7 21 Intel My WiFi Profile Settings Advanced ...

Page 180: ...ules 7 38 Wireless LAN Module 7 22 Double click Wireless Network Connection in Network Connections 23 Click Details to display the Network Connection Details Figure 7 22 Wireless Network Connection Details ...

Page 181: ...PROSet Wireless Intel My WiFi Technology or by clicking the notification area icon 25 To add a new device follow the instructions in the devices user guide for connecting to a WiFi network 26 Click Add New Device in Intel My WiFi Utility to confirm the security settings detail Figure 7 23 Intel My WiFi Utility Add New Device ...

Page 182: ...ng settings to enable high speed wireless data transfer as supported by Intel Wireless LAN Bluetooth Combo modules note this information applies to Intel WLAN Bluetooth Combo modules only 1 Go the Windows control panel and double click Device Manager in Hardware and Sound under Devices and Printers Figure 7 24 Devices and Printers Device Manager ...

Page 183: ...b menu 3 Double click the Intel WiFi Link module 4 Click Advanced tab 5 Click 802 11n Channel Width for band 2 4 under Property 6 Click the pull down menu under Value 7 Click to select Auto 8 Click OK and close the control panels Figure 7 25 Intel WiFi Link Properties Advanced ...

Page 184: ...attery status power plans used and wireless device status etc To access the Windows Mobility Center 1 Click Start and click Control Panel or point to Settings and click Control Panel 2 Double click Windows Mobility Center Mobile PC 3 Click the button to Turn wireless off on or click the icon to access the network menu Figure 7 26 Windows Mobility Center ...

Page 185: ...el of security and control is provided in the BIOS see Security Menu on page 5 10 The fingerprint reader and AuthenTec TrueSuite software allow you to Access or Lock your computer Protect sensitive files Access frequently used websites using your fingerprint Fill in frequently log on information Password Warning If you set passwords for any of the security mod ules NEVER forget your password The c...

Page 186: ... a Windows password enabled for full security protection Fingerprint Reader Driver Installation 1 Insert the Device Drivers Utilities User s Manual disc into the CD DVD drive 2 Click Option Drivers 3 Click 3 Install FingerPrint Driver Yes 4 Click Next 5 Click the button to accept the license and click Next 6 Click Next Install 7 Click Finish Yes to restart the computer 8 Click Start All Programs A...

Page 187: ... Figure 1 2 on page 1 6 3 Click Yes when you are ready to enroll your fingerprints 4 Click on the fingerprint diagram to select any finger to enroll 5 You will be required to enter your Windows password you will be prompted to create a password if you have not already done so at this point click OK to confirm the password entry 6 Swipe the finger until the progress bar reaches 100 to enroll that f...

Page 188: ...ve enrolled a number of fingerprints 9 Enter the required information and click the button to register your software or click to register later 10 Your fingerprints will now be enrolled you may enroll any additional fingerprints at any time Help Click the Help icon and select a help topic from the drop down menu Get more help will provide a more compre hensive list of help topics Figure 7 28 Authe...

Page 189: ...he personalization settings for AuthenTec TrueSuite Here you can choose to enable disable Website Log On QuickLaunch Fast User Switching and the desktop icon You can also select the Theme and export import identities Click the Save button to save any changes made Figure 7 29 AuthenTec TrueSuite Settings ...

Page 190: ...n Windows to turn Biometrics on off when re quired Access the Biometric Devices control panel and select Change biometric settings to turn the biometrics on or off or to allow users to log on to Windows using fingerprints When Biometrics is on and Allow users to log on to Windows using their finger prints is enabled simple swipe you finger across the reader to log on to Windows Figure 7 30 Biometr...

Page 191: ...ebsite 1 Use your web browser to navigate to the website required 2 Enter your user name and password and sign in to the website 3 An AuthenTec TrueStudio dialog box will pop up 4 Click Save Password to register the website 5 The website will now be registered and your log on and password information will be bolometrically stored and you will be prompted to swipe a finger to log on to the website ...

Page 192: ...ned to that finger 1 Click Start All Programs AuthenTec TrueSuite 2 Click Select Category button to group icons if required 3 Drag and drop an icon to an enrolled finger 4 To launch the website folder application and or action just swipe your finger across the sensor 5 If you have entered the log on information for the website then a single swipe will launch the website s load the log on page and ...

Page 193: ...bsite button on the menu bar and the dialog box will be displayed 3 Enter the website URL name icon and category as required 4 Click Save and an icon will be associated with the selected website 5 To delete an icon right click it and select Delete Icon and it will no longer be associated with the finger Figure 7 34 QuickLaunch Add Website ...

Page 194: ...Start All Programs AuthenTec TrueSuite 2 Left click a web card to bring up the associated information 3 You can click the reveal hide password button to see or hide the password 4 Make any changes required and click Save to confirm the changes 5 To delete a web card left click it and click the Delete icon 6 Click Print to print and web card and the password will be shown in plain text 7 You can Pr...

Page 195: ...ar 3 Click Export My Identity 4 You will be required to enter and confirm a passphrase and click Next 5 Browse to a location to Save the file 6 Swipe a finger to confirm the export Importing Your Identity 1 Click Start All Programs AuthenTec TrueSuite 2 Click the Settings button on the menu bar 3 Click Import My Identity 4 Browse to the location where the file is saved 5 Select the file and click ...

Page 196: ...t will not be visible to other users of your computer To lock unlock the KeepSafe folder right click it to display the context menu and select Unlock Lock You will be required to authenticate when unlocking the folder using either a fingerprint swipe or Windows password To add files to KeepSafe folder just open the folder and drag and drop files into the folder You may also right click any file to...

Page 197: ...vices aboard aircraft is usu ally prohibited Make sure the module s are OFF if you are using the computer aboard aircraft Use the Fn F12 key com bination to toggle power to the Bluetooth module and check the LED indicator to see if the module is pow ered on or not see Table 1 5 on page 1 13 Table 1 1 on page 1 7 Bluetooth Data Transfer Note that the transfer of data between the computer and a Blue...

Page 198: ...d For 3rd party Bluetooth V2 1 EDR modules see Standard Bluetooth Con figuration in Windows 7 on page 7 66 no driver is required For 3rd party Bluetooth combo modules see 3rd Party Bluetooth Combo Driver Installation on page 7 57 and 3rd Party Bluetooth WLAN Combo Settings on page 7 58 For Intel Bluetooth combo modules see Intel Bluetooth Combo Driver Installation on page 7 65 and Standard Bluetoo...

Page 199: ...lick OK 5 Click Next 6 Click the button to accept the license and click Next 7 Click Next select if you want to create an icon to appear on the desktop Next Install 8 Click Finish 9 The Bluetooth item will be installed in the Programs All Programs menu 10 See 3rd Party Bluetooth Networking Setup on page 7 61 for informa tion on Bluetooth networking High Speed Bluetooth Data Transfer The Combinatio...

Page 200: ...the My Bluetooth application from Bluetooth in the Programs All Programs menu 3 Click My Bluetooth Settings menu heading Bluetooth Module Resuming From Sleep Mode The Bluetooth module s de fault state will be off after re suming from the Sleep power saving state Use the key combination Fn F12 to power on the Bluetooth module after the computer resumes from Sleep Figure 7 37 My Bluetooth Settings ...

Page 201: ...9 7 4 Click General Settings to change the computer name that other Bluetooth devices will see and click the tickbox to Allow Bluetooth devices to find this computer 5 Click OK to confirm the settings Figure 7 38 General Settings ...

Page 202: ...Modules 7 60 Bluetooth Module 7 6 Click File Transfer Settings to Enable sharing of my files with other Bluetooth devices 7 Click OK to confirm the settings Figure 7 39 File Transfer Settings ...

Page 203: ...s the My Bluetooth application from Bluetooth in the Programs All Programs menu 3 Click My Bluetooth Settings see Figure 7 37 on page 7 58 4 Click Network Settings make sure the Bluetooth module is powered on 5 Click Enable Bluetooth Network and click OK 6 A message will appear in the taskbar notification area to confirm that the network driver has been installed Figure 7 40 Network Settings ...

Page 204: ...the Bluetooth module To Add a Bluetooth Device 1 Access the My Bluetooth application from Bluetooth in the Programs All Pro grams menu 2 Double click the device you want to pair with the computer if no devices appear press F5 or click the Refresh button to search for devices Bluetooth Module Resuming From Sleep Mode The Bluetooth module s de fault state will be off after re suming from the Sleep p...

Page 205: ...Modules Bluetooth Module 7 63 7 3 You will then be presented with a menu of options to select from 4 Click the appropriate button to connect to the device Figure 7 42 Bluetooth Device Options ...

Page 206: ...o allow the connection from your device and you will then need to provide a passcode from the device 6 You can then enter the passcode on the computer and click OK to establish the connection Figure 7 43 Bluetooth Pairing Code Connection Established ...

Page 207: ...ver for configuration instructions Note that at the time of going to press Intel Centrino Advanced N 6230 WLAN Bluetooth V3 0 HS combo modules use the standard Bluetooth configuration in Windows 7 see Intel Bluetooth Combo Driver Installation on page 7 65 Do not use the Bluetooth WLAN Combo settings information outlined from page 7 58 to page 7 64 See also Intel WLAN Bluetooth V3 0 HS Combo Mod ul...

Page 208: ...es control panel Double click the notification area icon to access the Bluetooth Devices control panel Click Right click the notification area icon and choose an option from the menu Add a Device Click Start and click Con trol Panel and then click Devices and Printers Hardware and Sound Click Add a device to search for any available Bluetooth devices Bluetooth Module Resuming From Sleep Mode The B...

Page 209: ...n the computer will provide you with a pairing code to be entered onto the device Pairing Options If a device has been pre viously connected then the pairing option menu will appear when you at tempt subsequent con nections You can choose to have the computer cre ate a pairing code for you use the device s existing pairing code or you can pair certain devices with out using a code Figure 7 45 Add ...

Page 210: ...tions on the computer if device drivers are required to be installed 7 Click Close Figure 7 46 Pairing Code Example Figure 7 47 Pairing Complete Bluetooth Device Enabled Pairing Codes The example outlined here shows a connection to a mobile device Other devices e g computers may have a slightly different connection proce dure and may require you to confirm a pairing code is correct on both devices...

Page 211: ...evices 1 Click the notification area icon and select Open Settings 2 Click Options and make sure that Allow Bluetooth devices to find this computer check box Discovery has a tick inside it 3 Make sure that the Alert me when a new Bluetooth device wants to connect check box Connections has a tick inside it if you want to be notified when a Bluetooth device wants to connect Bluetooth Help To get hel...

Page 212: ...on by a sys tem administrator before users can access security features Individual users can use the TPM as an authentication with the fingerprint reader Make sure you have administrator s rights to your computer and have a Windows password enabled for full security protection In addition Make sure you prepare a removable media e g a USB flash drive to store passwords etc before begin ning the TPM...

Page 213: ...and press Enter to access the sub menu 5 Press Enter to access the TPM Support menu and select Enable to display the full TPM configuration menu 6 Select TPM State press Enter and select Enable to change the TPM state to enabled You will then need to press F4 to save the changes and restart the computer 7 As the computer restarts press F2 to enter the BIOS again and go to the TPM Configuration men...

Page 214: ... are initializing TPM you should select Enable Take Ownership You will then need to press F4 to save the changes and restart the computer 9 You can now install the TPM driver see Trusted Platform Module TPM Driver Installation on page 7 73 and then initialize the TPM Figure 7 50 Pending TPM operation Enable Take Ownership ...

Page 215: ...e license and click Next 7 Click Next Next Install 8 Click Finish Yes to restart the computer If you have installed the driver without enabling and activating the TPM first a con firmation message will appear on restart Press F10 to enable and activate the TPM and you can then configure as overleaf However it is recommended that you enter the BIOS and take ownership see page 7 72 of the TPM before...

Page 216: ...tialization or click the Security Platform State taskbar bubble 3 The Quick Initialization method will automatically be selected for you if you need to use advanced settings provided by your network administrator then select Advanced Initialization 4 You will need to use a removable media e g a USB Flash Drive to store passwords and data keep the media in a safe place until required 5 Select the d...

Page 217: ...e tabs and control panels to adjust the settings 12 Double click the icon in the taskbar notification area to access the Infineon Security Platform Settings Tool or right click the icon and select a menu item Help Right click the icon in the notification area of the taskbar to bring up the menu to select Help or How to use the Security Platform Fea tures You can also click the Help button in any o...

Page 218: ...estore the TPM data As TPM is usually administered within large enterprises and organizations your system administrator will need to assist you in managing the information here Menus Note that not all the menus pictured here will be available for access The menu items that ap pear will be dependent on your configuration set tings etc see the Help file for full details Figure 7 54 Infineon Security...

Page 219: ...tly logged in Infineon Security Platform user including the ability to change the password configure se cure e mail file and folder encryption and Enhanced Authentication You can also import or delete certificates protected by the security platform Figure 7 55 Infineon Security Platform Settings Tool User Settings ...

Page 220: ... and restore operations Backup files contain the computer identification and user identification information which is used to match the machine name and user name with the current machine and user during restora tion Figure 7 56 Infineon Security Platform Settings Tool Backup ...

Page 221: ...s Trusted Platform Module 7 79 7 Migration The Migration tab is used to help securely transfer keys and certificates from one platform to another Figure 7 57 Infineon Security Platform Settings Tool Migration ...

Page 222: ...Modules 7 80 Trusted Platform Module 7 Password Reset Use Password Reset to reset basic user passwords when required Figure 7 58 Infineon Security Platform Settings Tool Password Reset ...

Page 223: ...in conjunction with the TPM to encrypt data on the disk and is done via the Microsoft BitLocker Control Panel Applet Click Configure and select a drive to be encrypted and then follow the Wizard to begin the encryption process Figure 7 59 Infineon Security Platform Settings Tool BitLocker ...

Page 224: ...Modules 7 82 Trusted Platform Module 7 Access the Microsoft BitLocker Drive Encryption control panel applet from the Windows control panel System and Security Figure 7 60 BitLocker Drive Encryption ...

Page 225: ...ule 7 83 7 Advanced Configure all the Security Platform owner and policy settings from the Advanced tab The settings that can be changed are for the local computer only Figure 7 61 Infineon Security Platform Settings Tool Advanced ...

Page 226: ...e Drivers Utilities User s Manual disc into the CD DVD drive 2 Click Option Drivers button 3 Click 6 Install THX TruStudio AP Yes 4 Choose the language you prefer and click Next 5 Click Yes to accept the license 6 Click Next 7 Click Full Installation button 8 Click Next Finish to restart the computer THX TruStudio Speaker Configuration Note that THX TruStu dio Pro will be dis abled when you are co...

Page 227: ...3 The program will connect to the internet to verify the activation key 4 Click Finish to complete the application activation 5 Restart the computer after the process is complete THX TruStudio Pro Application The application can be run from the shortcut in the Start menu Start All Pro grams Creative THX TruStudio Pro Settings THX Audio HDMI Note that the THX audio effects do not apply to audio gen...

Page 228: ... subwoofer may be turned on off Surround Provides virtual sound channels to control the level of immersion Crystalizer Enhances audio to make it sound livelier Speaker Enhances the bass level of the sound system Smart Volume Minimizes sudden volume changes to avoid the need for con stant adjustment Dialog Plus Enhances dialogue levels for movies etc Figure 7 63 THX TruStudio Pro Controls Menu ...

Page 229: ... controls will be disabled 2 A warning box will pop up and will prompt Do you want to select another audio device now 3 Click No to continue using the HDMI audio output from your external display do not attempt to select another audio device when connected to the external HDMI display Figure 7 64 THX TruStudio Pro HDMI Display Warning Menu ...

Page 230: ...ers Utilities User s Manual disc into the CD DVD drive 2 Click Option Drivers button 3 Click 7 Install IRST Driver Yes 4 Click Next Next Yes Next Next 5 Click Finish to restart the computer you will need to restart the system again after the computer has rebooted Note that after installing the IRST driver the Windows system may take up to 5 minutes at startup to load all the drivers By default Int...

Page 231: ...ges make sure you have followed the instructions carefully and observed the safety precautions in the preface If all else fails talk to your service representative You should also make a record of what happened and what remedies you tried Of course if something goes wrong it will happen at the most inconvenient time possible so you should preview this section just in case If after you ve tried eve...

Page 232: ...ngs Make sure that the system is not in Hibernate or Sleep mode by pressing the keys config ured in your Power Options see Configuring the Power Buttons on page 3 8 the Fn F4 key combi nation or power button to wake up the system Brightness Check the brightness of the screen by pressing the Fn F8 and F9 keys to adjust the bright ness see Table 1 5 on page 1 13 Display Choice Press Fn F7 to make su...

Page 233: ...ro grams to run at times when you are not using your computer You can use those that are provided free with your OS or buy the more powerful dedicated programs to do so Write down your passwords and keep them safe away from your computer This is especially important if you choose to use a Boot password for the SCU see Security Menu on page 5 10 Keep copies of vital settings files such as network d...

Page 234: ...ow Viruses are often triggered from within e mail attachments so take care when opening any attached file You can configure most Anti Virus pro grams to check all e mail attachments Note You should also beware of files from people you know as the virus may have infected an address book and been automatically forwarded without the person s knowl edge Keep a Bootable CD ROM DVD ROM USB storage devic...

Page 235: ...are caused by the installation of new hardware and or software Always refer to the documentation of any new hardware and or software and pay particular attention to files entitled READ ME or READ ME FIRST When installing a new device always make sure the device is powered on and in many cases you will need to restart the computer Always check that all the cables are correctly connected Make sure y...

Page 236: ...er has many devices plugged into its ports and a number of programs running then it will be difficult to determine the cause of a problem Try disconnecting all of the devices and restarting the computer with all the peripheral devices unplugged A process of elimination adding and removing devices and restarting where necessary will often find the source of a problem although this may be time consu...

Page 237: ...ur OS has a Power Options scheme see Power Plans on page 3 4 check its settings You may also be using an ExpressCard device USB device external device that is drawing a lot of power You are attempting to run an SLI configuration on battery power Due to the high power and system demands created by enabling SLI Configuration you should not enable SLI configuration if your computer is powered by batt...

Page 238: ...a power saving mode Toggle the Fn F4 see Configuring the Power Buttons on page 3 8 The screen controls need to be adjusted Toggle the screen control Fn F8 F9 key combinations If you re connected to an external monitor make sure it s plugged in and turned on You should also check the monitor s own brightness and contrast controls The computer is set for a different display Toggle the screen display...

Page 239: ...he disc using the eject hole see Loading Discs on page 2 3 The DVD regional codes can no longer be changed The code has been changed the maximum 5 times See DVD Regional Codes on page 2 5 The TouchPad doesn t work The Touchpad has been disabled Press the Touchpad toggle Fn F1 key combination make sure you have installed the Touchpad driver Problem Possible Cause Solution Password Warning If you ch...

Page 240: ...ever goes into a power saving mode Power Options features are not enabled Go to the Windows Power Options menu and enable the features you prefer see Power Saving States on page 3 6 Make sure you have enabled Hibernate mode from the control panel The Wireless LAN Bluetooth PC Camera modules cannot be detected The modules are off Check the appropriate Touch Sensor indicator to see if the modules ar...

Page 241: ... display modes give the screen time to refresh If you have selected an external display as your display device do not run the PC Camera software application until you have switched back to the notebook LCD A file cannot be copied to from a connected Bluetooth device The transfer of data between the computer and a Bluetooth enabled device is supported in one direction only simultaneous data transfe...

Page 242: ...ensor Instant Keys on page 1 8 to adjust No sound can be heard through an HDMI connected display device You have not configured the HDMI audio output See HDMI Audio Configuration on page C 18 Audio Volume is too low when listening through headphones You have set the Speaker Configuration to 5 1 or 7 1 Speaker It is recommended that you set the Speaker Configuration to Stereo not to 5 1 or 7 1 Spea...

Page 243: ...er running computer games or high end video applications on battery power The computer has been used to run high intensity programs e g computer games on DC battery power If the computer is running a high intensity program on battery power you should immediately plug in the AC DC adapter when the system displays a low battery warning However due to safety limitations the battery will not start to ...

Page 244: ... it is recommended that the system is powered by the AC DC adapter Battery Notes Note that when the the battery capacity is measured it may read less than the 5300mAh indicated on the label and possibly less than 5000mAh This can be due to either of the following factors The battery capacity listed on the label is defined by cell character specification There is a 5 capacity tolerance based on a t...

Page 245: ... a Bluetooth WLAN combination module You should have only one Bluetooth module installed in order to prevent any conflicts this includes the Bluetooth element of any combination WLAN Bluetooth module If you have an existing Bluetooth module installed and then decide to add a combo WLAN Bluetooth module at a later date then uninstall the original Bluetooth module before installing the combo module ...

Page 246: ...oad all the drivers By default Intel Rapid Storage Technology is set to Automatic Delayed Start If you want to change the setting then follow these steps to change the Startup type 1 Go to Intel Rapid Storage Technology Properties 2 Select the General tab 3 Change the Startup type to Automatic 4 Click Apply and OK to save Problem Possible Cause Solution ...

Page 247: ...er Driver as appropriate for your operating system 2 Windows Vista will automatically configure the driver for you however Windows 7 requires further configuration 3 Make sure the Bluetooth device is powered on 4 Go the Windows 7 control panel and double click Device Manager Hardware and Sound Devices and Printers 5 Bluetooth Peripheral Device s will be listed under Other Devices note this will on...

Page 248: ...pheral Device and click on Update Driver Software 7 Click Browse my computer for driver software 8 Click Let Me pick from a list of device drivers on my computer Figure 8 2 Browse my computer Let me pick from 9 Select Bluetooth Radios from the list Figure 8 3 Select Bluetooth Radios ...

Page 249: ... Microsoft Corporation and do not choose Microsoft Note that you must have installed the Microsoft Windows Device Center Driver for Microsoft Corporation to appear in the list 12 Select Windows Mobile based device support from the Model list Figure 8 4 Select Device Driver 13 Click Next Yes and the driver will install 14 Click Close to complete the installation Make sure you select Microsoft Corpo...

Page 250: ...15 The Device Manager should now display the Windows Mobile based device support under Bluetooth Radios 16 You will need to repeat the process for any other Bluetooth Peripheral Devices listed under Other Devices Figure 8 5 Device Manager Bluetooth Radio ...

Page 251: ...h configuration in Windows 7 see Standard Bluetooth Configura tion in Windows 7 on page 7 66 Do not use the Bluetooth WLAN Combo settings information outlined from page 7 58 to page 7 64 Driver Release Update Note also that at the time of going to press this module does not support high speed Bluetooth V3 0 data trans fer Intel have scheduled a driver release to allow this module to support high s...

Page 252: ...Troubleshooting 8 22 8 ...

Page 253: ...rface Ports Jacks A 1 A Appendix A Interface Ports Jacks Overview The following chapter will give a quick description of the ports jacks which allow your computer to commu nicate with external devices connect to the internet etc ...

Page 254: ...k to power your computer DisplayPort The DisplayPort is a digital display interface standard that allows a digital audio video interconnect between the computer and its external display or a home theater system DVI Out Port The DVI Out Digital Visual Interface Port is a video connector interface This allows you to connect an external monitor TV or Flat Panel Display etc as a display device see Con...

Page 255: ...e AC DC adapter plugged into a work ing outlet or powered by the battery with a capacity level above 20 this may not work with certain devices see page 8 13 Note This function is designed to help charge USB compliant devices but is not designed to allow their operation HDMI Out Port The HDMI Out High Definition Multimedia Interface port is an audio video connector interface for transmitting uncomp...

Page 256: ...ophone in to this jack to record on your computer Mini IEEE 1394 Port This allows high speed connection to various peripheral devices e g external disk drives and digital cameras see note below RJ 45 LAN Jack This port supports LAN Network functions Note Broadband e g ADSL modems usually connect to the LAN port S PDIF Out Jack This S PDIF Sony Philips Digital Interface Format Out Port allows you t...

Page 257: ...erals such as external HDDs digital video cameras or high speed scanners etc Devices can be plugged into the computer and unplugged from the computer without the need to turn the system off if the power rating of your USB device is 500mA or above make sure you use the power supply which comes with the device This model has three USB 3 0 ports on the left side of the computer which are denoted by t...

Page 258: ...Interface Ports Jacks A 6 A ...

Page 259: ...trol Center gives quick access to frequently used controls power management features and enables you to quickly turn mod ules on off Click the Control Center icons to toggle the appropriate function or hold the mouse button down and move the slider where applicable Certain functions will automatically be adjusted when a power mode is selected Figure B 1 Control Center ...

Page 260: ...es e g WLAN Bluetooth 3G or Camera screen brightness TouchPad power and Silent Mode You can click a Control Center icon to set an overall power mode and then click individual icons in the Control Center to power on off any modules etc The table overleaf illustrates the basic settings for each power mode If you choose user defined the settings will correspond to your selected system settings ...

Page 261: ...User Defined Icon Power Plan Power Saving Balanced Power Saving Power Saving High Performance User Defined Power Conservation Mode Energy Star BIOS Default Energy Star Energy Star Performance Brightness 14 42 100 42 100 WLAN OFF OFF ON ON ON Bluetooth BIOS Defined PC Camera OFF OFF OFF ON ON TouchPad ON ON OFF ON ON ...

Page 262: ...t on again Note that screen brightness is also effected by the Power Mode selected see Table B 1 on page B 3 Volume The Volume icon will show the current volume level You can use the slider to adjust the Volume or the Fn F5 F6 key combinations or use the Fn F4 key combination to mute the volume Power Conservation This system supports Energy Star power management features that place computers CPU h...

Page 263: ...appro priate attached display mode see page C 13 Time Zone Clicking the Time Zone button will access the Date and Time Windows control panel Desktop Background Clicking the Desktop Background button will allow you to change the desktop background picture K B LED Click to access the keyboard setting control to configure the keyboard LED TouchPad PC Camera Wireless LAN Module Bluetooth Click any of ...

Page 264: ...Control Center B 6 Control Center B Caps Lock Scroll Lock Number Lock Click the button to toggle the appropriate lock mode ...

Page 265: ...utton to accept the terms of the license agreement 4 Click Next 5 Click the RESTART NOW button to restart the computer After Video VGA driver has been installed and the system restarted the OS will automatically run the Winsat exe to rate the performance Allow time for this pro cess to finish and do not restart during this process if you have restarted the system see Windows Update on page 4 8 Vid...

Page 266: ...1 Click Start and click Control Panel or point to Settings and click Control Panel 2 Double click NVIDIA Control Panel click Classic View from the left of the menu if you are in Control Panel Home NVIDIA Control Panel To access the Ge Force control panel from the desktop right click the desktop then click NVIDIA Control Panel Figure C 1 NVIDIAGeForce Control Panel ...

Page 267: ...to features such as display configuration 3D Settings and Help menus etc Navigating the Control Panel Navigate through the control panels in much the same way as you would a web page Click on the sub head ing tasks in the left menu and on the high lighted links for infor mation Use the buttons on the top left to go back forward etc Figure C 2 NVIDIA Control Panels ...

Page 268: ...NVIDIA Video Driver Controls C 4 NVIDIA Control Panel C The Help menus provide index and search features and direct links to the NVIDIA website etc Figure C 3 Help Menu ...

Page 269: ...ed 1 The built in LCD 2 An external display connected to the DVI Out Port or DisplayPort 3 An external display TV if the TV supports an HDMI connection connected to the HDMI Out Port Display Devices Besides the built in LCD you can also use an exter nal monitor flat panel dis play as your display device The display options are The built in LCD An external display con nected to the DVI Out port An ...

Page 270: ...tend Desktop Extend Desktop treats both connected displays as separate devices and they act as a virtual desktop resulting in a large workspace When enabled you can drag any icons or windows across to the other display desktop It is therefore possible to have one program visible in one of the displays and a different program visible in the oth er display SLI Configuration Multiple Displays Note th...

Page 271: ...nt to use 5 Click the tickbox alongside any display you wish to use 6 Click Apply Yes to save any changes made the Apply button will appear in the bottom right of the control panel when changes have been made Display Not Shown If the attached display does not appear in the 1 Select the displays you want to use win dow click My Display is not shown and then click the appropri ate button to force de...

Page 272: ...t up multiple displays 4 Any attached display will appear under 1 Select the displays you want to use 5 Click the tickbox alongside any display you wish to use 6 Right click one of the display icons and click Duplicate displays select which is to be the primary display to duplicate the desktop on both displays 7 Click Apply Yes to save any changes Figure C 5 Duplicate Displays Select Apply Yes Rig...

Page 273: ... to use 5 Right click one of the display icons and click Extend desktop on this display to extend the desktop across both displays 6 Click Apply Yes to save any changes Changing the Primary Display on Extended Displays If you want to switch the primary display if the displays are extended then right click the sec ondary display icon Se lect Make this the Windows main dis play Click Apply Yes to sa...

Page 274: ...to switch the primary display if the displays are extended then right click the secondary display icon 2 Select Make this the Windows main display 3 Click Apply Yes to save the change Figure C 7 Switch Primary Display Select Apply Yes Right click to select the secondary display and select Make this the Windows main display to save changes ...

Page 275: ... and turn it on 2 Go to the Screen resolution control panel 3 Click the Detect button 4 The computer will then detect any attached displays Function Key Combination You can use the Fn F7 key combination to toggle through the display op tions Notebook Only External Display Only Notebook External Display Make sure you give the displays enough time to refresh Figure C 8 Screen Resolution Multiple Dis...

Page 276: ...Multiple Displays menu Duplicate these displays Shows an exact copy of the main display desktop on the other display s Extend these displays Treats both connected displays as separate devices Show desktop only on 1 2 Only one of your displays is used Figure C 9 Screen Resolution Multiple Display Options Win 7 ...

Page 277: ... projector in Windows 7 1 Attach your external display to the external monitor port and turn it on 2 Press the P key combination 3 An on screen menu will pop up 4 Use the cursor keys or P to select the appropriate configuration from the menu and press Enter to confirm the selection You can also use the Display Switch button in the Control Center to access the menu and select the appropriate attach...

Page 278: ...guration 3 Click Maximize 3D Performance under SLI configuration 4 Click to select PhysX settings Auto select recommended is the default setting 5 Click Apply and Restart Now to restart the computer see over Video Card Options Note that card types specifications and driv ers are subject to con tinual updates and changes Check with your service center for the latest details on video cards supported...

Page 279: ...powered by identical dual power adapters connected by means of the power converter box factory option If the computer is currently powered by battery only do not enable SLI config uration If you have currently enabled SLI configuration and the computer is powered by the dual AC DC adapters do not switch to battery power only or go to the NVIDIA Control Panel and disable SLI configuration before sw...

Page 280: ...led program settings 1 Go to NVIDIA Control Panel see page C 2 2 Click Manage 3D Settings and select either Global Settings or Program Settings 3 Click the Setting menu items to select any global options required or select a program to customize from the drop down menu click Add to add any program that does not appear in the menu 4 Click Apply to save the settings Figure C 13 Manage 3D Settings ...

Page 281: ... from the Video sub menus 1 Go to NVIDIA Control Panel see page C 2 2 Click next to Video if its sub items are not shown and then click either Adjust video color settings or Adjust video image settings 3 Make any adjustments required for any display and click Apply to save the settings Figure C 14 Adjust Video Color Settings ...

Page 282: ... configure the audio output from the NVIDIA control panel and Sound control panel The settings will depend upon the external HDMI display you have connected to When you connect a display to the HDMI Out Port then the Set up digital audio item will appear under Display Click Change Windows Sound Settings button to access the Sound control panel Figure C 15 Set up Digital Audio ...

Page 283: ...figure the HDMI audio output 1 Click Start and click Control Panel or point to Settings and click Control Panel 2 Click Sound Hardware and Sound 3 Click Playback tab 4 The playback device will be selected 5 You may need to select the audio device and click Set Default button 6 Double click the device to access the control panel tabs Figure C 16 Sound Playback Options ...

Page 284: ...NVIDIA Video Driver Controls C 20 HDMI Audio Configuration C 7 Adjust the HDMI settings from the control panel tabs 8 Click OK to close the Sound control panel Figure C 17 HDMI Device Properties ...

Page 285: ... in Configuring an External Display NVIDIA on page C 7 3 Set up your external display TV or LCD for HDMI input see your display device manual 4 You can now play video audio sources through your external display THX TruStudio Pro HDMI 1 When you connect an HDMI display to the HDMI Out port the THX TruStudio Pro controls will be disabled 2 A warning box will pop up and will prompt Do you want to sel...

Page 286: ...trols C 22 HDMI Audio Configuration C HDCP Status If your external display is HDCP High Bandwith Digital Content protection com patible then the NVIDIA control panel will display the HDCP system status Figure C 18 HDCP Status ...

Page 287: ... User s Manual disc For further details contact your service center After the NVIDIA driver has been installed you can setup NVIDIA 3D Vision NVIDIA Driver Install the NVIDIA driv er see Video VGA on page 4 6 from the Device Drivers Utili ties User s Manual disc to ensure compat ibility Important Safety Instructions Make sure you read all the enclosed safety instructions and precautions included i...

Page 288: ...otebook screen within the area highlighted overleaf in order to get the proper stereoscopic 3D effect Figure C 19 IR Emitter Location IR Emitter Location 3D Emitter USB Connection 3D Glasses The light on the glasses will flash amber while charging and solid amber when fully charged The glasses hold approximately 40 hours of viewing per full charge Flashing red indicates that less than 2 hours of c...

Page 289: ...o Driver Controls NVIDIA 3D Shutter Glasses Kit C 25 C Viewing Angles The emitter s horizontal viewing angle is 100 degrees The emitter s vertical viewing angle is 75 degrees Figure C 20 Emitter Viewing Angles 75 ...

Page 290: ...e left of the menu if you are in Control Panel Home 3 Double click Stereoscopic 3D if the sub menus are not visible and then click Set up Stereoscopic 3D 4 Click Enable stereoscopic 3D tickbox to enable 3D Vision 5 Click Apply to save the setting Enable 3D Vision You can enable 3D Vi sion if the NVIDIA con trol panel enclosed by clicking Enable 3D Vi sion from the Start menu Figure C 21 Set Up Ste...

Page 291: ...instructions to set up 3D Vision and click Next to progress through the steps this notebook has a built in emitter 9 During the setup procedure you will need to click to answer questions on what you see in 3D on the screen 10 Configure the stereoscopic 3D from the control panels make sure you charge the 3D shutter glasses by plugging them into one of the computer s USB ports using the USB cable pr...

Page 292: ...ols C 28 NVIDIA 3D Shutter Glasses Kit C 11 The stereoscopic depth may be adjusted by using the control panel slider 12 Click View Compatibility With Games to check 3D support for any games Figure C 23 Compatibility With Games ...

Page 293: ...ormation The specifications listed in this Appendix are correct at the time of going to press Certain items particularly processor types speeds and CD DVD device types may be changed updated or delayed due to the manufacturer s release schedule Check with your service center for details ...

Page 294: ...pandable up to 16GB Compatible with 2GB or 4GB Modules Video Adapter nVIDIA GeForce GTX 580M PCIe 16 Video Card 2GB GDDR5 Video RAM On Board Supports Microsoft DirectX 11 0 MXM3 0 Type B Supports DisplayPort 1 1a nVIDIA PhysX GeForce CUDA Technology Supports nVIDIA SLI Technology For Model B with 3D Support Supports 3DTV Play Video Adapter For Model A Only nVIDIA Quadro 5010M PCIe 16 Video Card 4G...

Page 295: ... Sensor Instant Keys Volume Up Volume Down Mute WLAN Bluetooth PC Camera W A S D Gaming Keys Card Reader Embedded Multi In 1 Card Reader MMC RSMMC SD Mini SD SDHC SDXC MS MS Pro MS Duo Note Some of these cards require PC adapters that are usually supplied with the cards Slots One ExpressCard 34 54 Slot One Mini Card Slot for WLAN Bluetooth Combo Half Mini Card Module with PCIe USB Interface Interf...

Page 296: ...HD PC Video Camera Module 2 0M Pixel PC Video Camera Module Factory Option Security Security Kensington Type Lock Slot BIOS Password Fingerprint Reader Module Trusted Platform Module 1 2 Operating System Windows 7 with Service Pack 1 Design Feature Alloy Plate Power Management Supports Wake on LAN Supports Wake on USB Power Full Range AC DC Adapter AC in 100 240V 50 60Hz DC Output 20V 15A 300 Watt...

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