VoiceWorks
16
User’s guide
D-2 • Working with group/broadcast mailboxes
The broadcast mailbox: an introduction
A
broadcast mailbox is similar in functionality to a group mailbox. Mailbox 900 is a broadcast
mailbox; its group list consists automatically of all mailbox users who have recorded
personal greetings. It’s necessary to record a personal greeting for this mailbox.
Group/broadcast mailbox programming menu outline
Here’s an outline of the menu for group/broadcast mailbox programming mode. Carefully listen
to the instructional voice prompts until you become familiar with all the options. You don’t have
to listen to the entire instruction before making your selection.
1 Select personal greeting
1 Record personal greeting
2 Delete personal greeting
3 Hear current personal greeting
2 Password
1 Enter new password
2 Restore default password
3 Hear current password
3 Edit the list of group members (not applicable for the broadcast mailbox)
1 Add mailbox
2 Delete mailbox
3 Hear member list
Programming group/broadcast mailboxes
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1.
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Dial the voice mail system’s extension number.
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When the system answers, you’ll hear the
main greeting of the automated attendant.
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2.
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Identify yourself to the system:
• Press the * key.
• Enter the mailbox number.
• Press the # key.
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3.
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The system will ask for the mailbox’s password. Enter it, followed by the # key.
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4.
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The mailbox will then announce the number of new and old messages and begin the playback.
At any time, you may press 5 to enter programming mode. Instructional prompts will play to
select
Personal greeting, Password or Edit member list.
1 Select personal greeting
You can record up to three different personal greetings. Initially, the mailbox has no personal
greeting recorded. The mailbox will not record messages from callers until at least one
personal greeting is recorded.
Select the desired greeting number —
1, 2, or 3. The system will play the current greeting for
that number, followed by instructional prompts to re-record, delete, or hear again; or you may
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You may have to call the system administrator to obtain this number.
