User’s guide
VoiceWorks
16
Working with user/guest mailboxes • B-3
1 Record selected personal greeting
You may change the personal greetings as often as necessary, by recording over a previously
recorded personal greeting. The system will prompt you to “Begin recording at the tone. Press
1 to stop.” The new personal greeting automatically replaces the previous greeting. Once you
have established personal greetings that are unlikely to change, you can simply select the
appropriate greeting without needing to re-record.
2 Delete selected personal greeting
When prompted, press 2 again to confirm deletion.
Warning: If you delete all of your personal greetings, this will turn off your mailbox until at
least one greeting has been recorded.
3 Hear current personal greeting
This plays the current personal greeting that your callers hear.
2 Mailbox password
At first, your mailbox uses a
default password that matches the extension number. For
example, if your mailbox is
112, your default password will be 112#.
Warning: We encourage you to change your password as soon as possible. A secure
password is the only means of preventing unauthorized use of a mailbox. The
password may be up to eight digits (It may not start with “0”).
Please change your password immediately. Passwords may be up to eight digits, for
maximum security. If it is utterly safe, you can enter 0 (zero) as a password will eliminate the
need to enter a password. You will be prompted to select from the following.
1 Enter new password
Follow the prompts you hear. Enter the new password, followed by the # key. The system will
say the password back to you for verification.
2 Restore default password
This deletes the
current password, reinstating the default password.
3 Hear current password
The system says the password back to you for verification.
4 External message notification
You can set the voice mail system to deliver messages to an off-premises phone, and/or to
page you when it receives a message into your mailbox. You can set the
phone number
(cellular phone, home number, etc.), a pager number and a
delay time. The delay time is how
long the system should wait before attempting to deliver the message/page. You can further
set the system to deliver only
urgent messages; however, whether this function is available to
you depends upon your telephone system.
