VoiceWorks
16
User’s guide
B-4 • Working with user/guest mailboxes
The System Administrator, too, can program your mailbox for these parameters:
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Number to be called or paged
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Delay time
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Number of pager/phone attempts
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Interval between attempts (in increments of 10 minutes)
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“Quiet period” which suspends message delivery for late nights or privacy.
1 Delivery options
If you have programmed both an off-premises delivery number and a pager number, the
system will prompt you to choose one of the following delivery options:
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Phone only
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Pager only
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Phone, then pager
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Phone and pager at the same time
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No off-premises delivery
2 Phone delivery
1 Phone delivery and delay
Enter the phone number (24 digits maximum) the voice mail system should call, followed by
the # key.
You don’t need to include the code, such as a “9,” to access an outside line; the
installer has already made that setting within the voice mail system for all outside calls.
Immediately after the caller leaves you a message, the voice mail system will light up the
message-waiting lamp on your telephone.
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Unless a delay time is set, the system will
immediately begin calling your off-premises telephone number and/or dial your pager number.
(A delay will give you time to retrieve the message, should you be away from your desk, before
the voice mail system begins calling you. Enter the delay time in one-minute increments.)
Note: While in programming mode, entering or deleting the number to be called activates or
deactivates, respectively, this feature. Alternatively, you may also turn off this feature
without deleting the number by simply selecting “No notification” in delivery options.
2 Delete phone number
When prompted, press 2 again to confirm deletion. The system will not attempt delivery until a
new number is entered.
3 Hear current phone number
The system says the currently set phone number back to you for verification.
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There are certain phone systems on which the voice mail system doesn’t light this lamp. If you have
questions about this, consult your System Administrator.