Epson WorkForce 1100 Service Manual Download Page 34

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WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100

Revision C

Troubleshooting

Overview

Confidential

Table 3-3. Troubleshooting of Printer Cover Open Error

Occurrence

Timing

Phenomenon Detail

Faulty Part/

Part Name

Check Point

Remedy

During printing

A Printer Cover Open Error is
indicated during printing.

Cover Open
Sensor

1. Check that the Printer Cover is not open.

1. Close the Printer Cover.

2. Check that the connector cable of the Cover Open Sensor is

connected to the Cover Open Sensor and connector CN4 on the
Panel Board.

2. Connect the connector cable of the Cover Open

Sensor to the Cover Open Sensor and
connector CN4 on the Panel Board correctly.

3. Using a tester, check that the Cover Open Sensor is normal.

• Paper absent:0V
• Paper present:3.3V

3. Replace the Panel Unit with a new one.

Connector of the Cover

Open Sensor

CN4

Panel Unit

Summary of Contents for WorkForce 1100

Page 1: ...WorkForce1100 EpsonStylusOfficeT1110 EpsonStylusOfficeB1100 EpsonStylusOfficeT1100 EpsonMEOffice1100 Color Inkjet Printer SEIJ09 003 SERVICE MANUAL Confidential ...

Page 2: ...ontents of this manual However should any errors be detected SEIKO EPSON would greatly appreciate being informed of them The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof EPSON is a registered trademark of SEIKO EPSON CORPORATION General Notice Other product names used herein are for identification purpose only...

Page 3: ...RKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS 4 WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES WARNING 1 REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN 2 MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE LISTED ON THE SERIAL NUMBER RATING PLATE IF THE EPS...

Page 4: ...ng additional information for reference Connector Summary Exploded Diagram Parts List Symbols Used in this Manual Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action Be aware of all symbols when they are used and always read NOTE CAUTION or WARNING messages Indicates an op...

Page 5: ...ont Paper Guide Pad p103 4 99 Reinstalling the Front Paper Guide Pad 1 p103 Disassembling THE FRONT PAPER GUIDE PAD TRAY p112 4 132 Checking the Front Paper Guide Pad p114 C August 27 2010 Modified the following figures in the table Chapter 3 3 1 1 Troubleshooting according to Error Messages p30 3 11 Troubleshooting of Fatal Error p41 p44 Check Point 2 p46 Check Point 1 Modified the following figu...

Page 6: ...sors 25 2 6 Power On Sequence 26 2 7 Printer Initialization 28 Chapter 3 Troubleshooting 3 1 Overview 30 3 1 1 Troubleshooting according to Error Messages 30 3 1 2 Troubleshooting based on Observed Faults 50 Chapter 4 Disassembly And Assembly 4 1 Overview 62 4 1 1 Precautions 62 4 1 2 Tools 63 4 1 3 Screws 63 4 1 4 Work Completion Checklist 64 4 1 5 Locking Releasing the Carriage 65 4 1 6 Disassem...

Page 7: ...1 Adjustment Items and Overview 129 5 1 1 Servicing Adjustment Item List 129 5 1 2 Required Adjustments 133 5 1 3 Required Adjustment Tools 135 5 2 Adjustment Using Adjustment Program 136 5 2 1 Head angular adjustment 136 5 2 2 PW Adjustment First Dot Position Adjustment 137 5 2 3 Bi D adjustment 138 5 2 4 BAND printing adjustment 139 5 2 5 PF adjustment 140 5 2 6 PF band adjustment 141 5 3 Adjust...

Page 8: ...Confidential C H A P T E R 1 PRODUCTDESCRIPTION ...

Page 9: ...n 5760 H x 1440 V dpi F3 3 Mach Turbo II Printhead achieves higher black white print speed than ever Installs two black ink cartridges as standard High speed borderless printing is available One USB ports for PC connection Control panel Simple design with four buttons and three indicators LED Dimensions Dimensions 616 mm W x 322 mm D x 214 mm H Paper support and stacker are closed Rubber feet are ...

Page 10: ...SC P Raster command EPSON Remote command Input buffer size T B D Kbytes Paper feed method Friction feed using one ASF Auto Sheet Feeder Paper path 2 way feed Paper feed rates 170 msec at 25 4 mm feed T B D PF interval Programmable in 0 01764 mm 1 1440 inch steps Table 1 2 Product No of Ink Cartridges Color EAI Latin Euro CISMEA Asia ECC Black T0681 S T0691 2S T1151 S T0711H S T0731H S T1191 S T109...

Page 11: ...ers Best Photo 2 720x1440 VSD3 245cps ON ON Photo RPM 5760x1440 VSD3 245cps ON ON Premium Photo Paper Glossy EAI Premium Glossy Photo Paper others Fine 360x720 VSD2 245cps ON ON Photo1 720x720 VSD2 245cps ON ON Best Photo 2 720x1440 VSD3 245cps ON ON Photo RPM 5760x1440 VSD3 245cps ON ON Photo Paper Glossy EAI Glossy Photo Paper others Premium Photo Paper Semi Gloss EAI Premium Semigloss Photo Pap...

Page 12: ... Photo 2 720x1440 VSD3 245cps ON ON Photo RPM 5760x1440 VSD3 245cps ON ON Premium Photo Paper Glossy EAI Premium Glossy Photo Paper others Fine 360x720 VSD2 245cps ON ON Photo1 720x720 VSD2 245cps ON ON Best Photo 2 720x1440 VSD3 245cps ON ON Photo RPM 5760x1440 VSD3 245cps ON ON Photo Paper Glossy EAI Glossy Photo Paper others Premium Photo Paper Semi Gloss EAI Premium Semigloss Photo Paper other...

Page 13: ...64 mm Y Y Y Legal 215 9 x 355 6 mm 8 5 x 14 Y Y Y Letter 215 9 x 279 4 mm 8 5 x 11 Y Y Y A4 210 x 297 mm 8 3 x 11 7 Y Y Y B5 182 x 257 mm 7 2 x 10 1 Y Y A5 148 x 210 mm 5 8 x 8 3 Y Y Half Letter 139 7 x 215 9 mm 5 5 x 8 5 Y A6 105 x 148 mm 4 1 x 5 8 Y Y Y User Defined 50 8 x 127 329 x 1117 6 mm Y Y Y Premium Inkjet Plain Paper A4 210 x 297 mm 8 3 x 11 7 0 11 80 21 Y Y Premium Bright White Paper Le...

Page 14: ...Y Y Y Y 16 9 wide 102 x 181 mm 4 x 7 11 Y Y Y Y Y Y Photo Paper Glossy EAI Glossy Photo Paper others A3 SuperA3 329 x 483 mm 0 25 258 68 Y Y US B 279 4 x 431 8 mm 11 x 17 Y Y Letter 215 9 x 279 4 mm 8 5 x 11 Y Y A4 210 x 297 mm 8 3 x 11 7 Y Y Y Y Y Y 5 x 7 127 x 178 mm Y Y 4 x 6 101 6 x 152 4 mm Y Y Y Y Y Y Premium Photo Paper Semi gloss EAI Premium Semigloss Photo Paper others A3 SuperA3 329 x 48...

Page 15: ... Inkjet Paper ESF others A3 SuperA3 329 x 483 mm 0 12 102 27 Y Y Y A3 297 x 420 mm Y Y US B 279 4 x 431 8 mm 11 x 17 Y A4 210 x 297 mm 8 3 x 11 7 Y Y Envelopes 10 104 8 x 241 3 mm 4 125 x 9 5 75 100 20 27 Y Y Y DL 110 x 220 mm Y Y C4 229 x 324 mm Y Y C6 114 x 162 mm Y Y Photo Quality Self Adheshive Sheet A4 210 x 297 mm 8 3 x 11 7 0 19 167 44 Y Y Y Table 1 6 Supported Paper Paper Name Paper Size T...

Page 16: ...2 m or less The Model Name is replaced as shown in the following table Table 1 7 Printing Area Margins Print Mode Paper Size Margin Left Right Top Bottom Standard print Any size 3 mm 3 mm 3 mm 3 mm Envelopes 5 mm 5 mm 5 mm 20 mm Borderless print A4 Letter to 5 x 7 16 9 wide 2 54 mm 2 54 mm 2 96 mm 4 02 mm 4 x 6 2 54 mm 2 54 mm 1 34 mm 2 54 mm Print Area LM RM TM BM BM Cut Sheet Standard Cut Sheet ...

Page 17: ...max 0 6 A Rated frequency 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Insulation resistance AC1000Vrms for one minute Energy conservation International Energy Star Program compliant Power consumption Printing Approx 26 W Approx 26 W Sleep mode Approx 1 3 W Approx 1 7 W Standby mode power off Approx 0 2 W Approx 0 4 W Table 1 10 Environmental Conditions Condition Temperature 1 Humidity 1 2 Sh...

Page 18: ...eration buttons 1 5 2 Indicators LEDs Three indicators LEDs are provided to indicate settings or printer status Note See Table 1 14 Indicators LEDs Function for the LED status at error occurrence Figure 1 4 Buttons LEDs Item Durability Remark Total print life Black 36 000 pages or five years whichever comes first A4 3 5 duty ECMA Color 18 000 pages or five years whichever comes first Plain Paper A...

Page 19: ...tion for replacement When the carriage has been set in the ink replacement position moves the carriage to the home position Ink On Runs a sequence of ink cartridge replacement The carriage moves to set the ink cartridge to the position for replacement When an ink cartridge has been set in the ink replacement position moves the carriage to the home position Ink when held for three seconds or longer...

Page 20: ...am error Flashes 4 Cover open error Flashes Multi feed error ON 5 No paper error ON Ink cartridge replacement is in progress Flashes 6 Ink sequence is in progress Flashes 7 CSIC error ON 8 No ink cartridge error or ink out error ON Ink level low Flashes 9 Power ON Flashes 10 Reset request 2 ON ON ON Table 1 15 Errors Remedies Error Error Remedies Fatal error A mechanical error has occurred Turn th...

Page 21: ...Confidential C H A P T E R 2 OPERATINGPRINCIPLES ...

Page 22: ...ale and CR encoder sensor are used to control the motor PF Motor DC motor with brushes Drives the Paper loading rollers at the time of fixed value paper loading or paper feed eject operation To grasp the paper feed pitch the precision gear surface is fitted with the PF scale and the PF encoder sensor is used to control the motor APG Motor DC motor with brushes Drives the Carriage Unit at the time ...

Page 23: ...ead from behind Figure 2 2 Nozzle Arrangement Note 1 61 and 121 nozzles of C column are used only for flushing and are not used for printing Table 2 2 Nozzle Lines and the Corresponding Ink Color Ink Line Black A column 1 to 180 B column 1 to 180 Yellow C column 1 to C 60 Magenta C column 61 to C 120 Cyan C column 121 to C 180 2 258 64 720inch C column C 3 C 2 C 1 5 644 160 720inch 0 071 1 360inch...

Page 24: ... The signal output is Low while the PG positions are changed Table 2 3 Application PG Position PG PG PG Typ PG PG Release Printing Photo paper A4 or more Photo paper Less than A4 Plain paper Exclusive paper PG rub avoidance Envelope PG Typ rub avoidance Non printing Position for phase alignment at reassembly PG adjustment position Standby position after power on Initialization at power on Cleaning...

Page 25: ...Type Rotary Encoder Drive voltage 3 3 V DC 5 2 APG Sensor 1 Type Transmissive photo interrupter Drive voltage 3 3 V DC 5 Sensor output High In the domain of each PG position Low Between PG positions 3 APG Sensor 2 Type Transmissive photo interrupter Drive voltage 3 3 V DC 5 Sensor output High In the domain of large PG Low In the domain of small PG 4 ASF Sensor Type Transmissive photo interrupter D...

Page 26: ...ng shows when PG is narrow The rotation direction of the PF Motor Clockwise Paper is fed normally Counterclockwise Paper is fed backward The above shows clockwise rotation Table 2 6 Operation of the power on sequence Operation Movement of each component Pump Motor 1 1 Checking waste ink overflow 1 1 Reads out the protection counter value to check waste ink overflow 2 APG initialization 2 1 The APG...

Page 27: ...component Pump Motor 1 PG Typ PG HP 0 130 PG Typ PG HP 0 130 PG Typ PG HP 0 130 PG Typ PG HP 0 130 PG Typ PG HP 0 130 PG Typ PG HP 0 130 PG Typ PG HP 0 130 PG Typ PG HP 0 130 8 2 The carriage performs a load measurement while moving to the VH Check position and records the detected voltage of the PW sensor at the specified three positions then stops 8 3 The carriage detects the voltage of the PW s...

Page 28: ...chanism b Clears input data buffer c Clears print buffer d Sets default values 2 Operator initialization Initialization when resetting the USB software and the following are performed a Clears input data buffer b Clears print buffer c Sets default values 3 Software initialization The ESC command also initialize the printer When printer is initialized the following actions are performed a Clears pr...

Page 29: ...Confidential C H A P T E R 3 TROUBLESHOOTING ...

Page 30: ...mmunication Error P 32 Model Difference Different device from specified Attempting to connect to a different device from that specified in the driver Check the driver settings and the device Printer cover open error Flash Printer cover open Close the printer cover Refer to Table 3 3 Troubleshooting of Printer Cover Open Error P 34 Paper out error Light Paper out or not loaded correctly Reload the ...

Page 31: ...le 3 9 Troubleshooting of No Ink Cartridge CSIC Error P 39 No ink cartridge CSIC error Light Ink cartridges cannot be recognized Black XXXX Color XXXX Epson recommends the genuine Epson cartridges listed above Click the How to button for ink cartridge installation instructions Maintenance request Off Flashes alternately 1 Flashes alternately 2 Service required The printer s ink pads are at the end...

Page 32: ...ce the Panel FFC with a new one Panel Board 1 Check the Panel Board for damages 1 Replace the Panel Board with a new one Power Supply Board 1 Check that the connector cable of the Power Supply Board is connected to the Main Board connector CN60 1 Connect the connector cable of the Power Supply Board to the Main Board connector CN60 2 Check that the blue colored pin of the Power Supply Board connec...

Page 33: ...th a new one USB 1 Check that the PC and printer are connected via the USB hub 1 Configure the USB ID setting Refer to Chapter 5 Adjustment Printer Driver 1 Check that the printer driver for WorkForce 1100 Epson Stylus Office T1110 B1100 T1100 Epson ME Office 1100 has already been installed 1 Install the printer driver for WorkForce 1100 Epson Stylus Office T1110 B1100 T1100 Epson ME Office 1100 2...

Page 34: ...Cover Open Sensor 1 Check that the Printer Cover is not open 1 Close the Printer Cover 2 Check that the connector cable of the Cover Open Sensor is connected to the Cover Open Sensor and connector CN4 on the Panel Board 2 Connect the connector cable of the Cover Open Sensor to the Cover Open Sensor and connector CN4 on the Panel Board correctly 3 Using a tester check that the Cover Open Sensor is ...

Page 35: ...LD Roller and Retard Roller The procedure is as follows 1 Place the cleaning sheet upside down and put it into the ASF Assy 2 Press the Paper Switch to start paper feed 3 Repeat the above steps several times To remove persistent contamination staple an alcohol dampened cloth to a postcard and clean the rollers in the following method 1 Place the alcohol dampened cloth toward the LD Roller surface ...

Page 36: ...echanical frame correctly 2 Install the Sensor Holder correctly 3 Move the Detection Lever manually as when the paper passes and check that the Detection Lever returns to the original position automatically by the Torsion Spring when released Refer to the above photo 3 Replace the PE Sensor Holder Unit with a new one 4 Using a tester check that the PE Sensor is normal Paper absent 2 4V or more Pap...

Page 37: ...vailable for the printer Paper is not ejected completely and causes a jam near the Paper Eject Frame ASF Assy 1 Check that the paper is fed along the Right Edge Guide 1 Feed the paper along the Right Edge Guide Paper EJ Frame Assy 1 Check that the Star Wheel Units have not come off the Paper EJ Frame Assy 1 Securely install the Star Wheel Units to the Paper EJ Frame Assy 2 Check the Paper EJ Frame...

Page 38: ...SF Guide Roller LDs Refer to Chapter 4 ASF Assy P 96 Extension Spring Retard Roller Assy Bottom of the ASF Assy ASF Assy Table 3 7 Troubleshooting of Ink Low Occurrence Timing Phenomenon Detail Faulty Part Part Name Check Point Remedy At operation or during printing A message is displayed on the LED and STM3 during printing Ink Cartridge 1 Look at the remaining ink indication of the STM3 to check ...

Page 39: ...k Point Remedy At power on After the Carriage has detected the HP an error is displayed on the LED and STM3 Ink Cartridge 1 Check that the Ink Cartridge is installed correctly 1 Install the Ink Cartridge correctly 2 Check that the tab of the Ink Cartridge is not broken 2 Replace the Ink Cartridge with a new one 3 Check that the Memory Chip is not disconnected or not damaged 3 Replace the Ink Cartr...

Page 40: ...to the CSIC Board connector and Main Board connector CN22 2 Check the CSIC FFC for damage 2 Replace the CSIC FFC with a new one CSIC Board 1 Check the CSIC Board for damage 1 Replace the CSIC Assy with a new one Table 3 10 Troubleshooting of Maintenance Request Occurrence Timing Phenomenon Detail Faulty Part Part Name Check Point Remedy At power on At power on the printer does not operate at all W...

Page 41: ...e Check Point Remedy At power on At power on the CR Motor does not operate at all CR Motor 1 Check the CR Motor connector cable for damages 1 Replace the CR Motor with a new one 2 Check if the CR Motor operates normally 2 Replace the CR Motor with a new one 3 Check that the CR Motor connector cable is connected to the Main Board connector CN115 3 Connect the CR Motor connector cable to the Main Bo...

Page 42: ...h grease G 71 Refer to Chapter 6 Maintenance At power on the PF Motor does not operate at all PF Motor 1 Check that the connector cable of the PF Motor is connected to the Main Board connector CN116 1 Connect the PF Motor connector cable to the Main Board connector CN116 2 Check the PF Motor connector cable for damages 2 Replace the PF Motor with a new one 3 Check if the PF Motor operates normally...

Page 43: ... with a new one At power on the Pump Motor does not operate at all Pump Motor 1 Using a tester check the resistance value of the Pump Motor Value of resistance 10 3 10 1 If the resistance value is abnormal replace the Ink System with a new one 2 Check the Pump Motor connector cable for damages 2 Replace the Ink System with a new one 3 Check that the Pump Motor connector cable is connected to the M...

Page 44: ...r cables is connected to the APG Sensor connectors 2 Check if the connector cables of the APG Sensor is broken 1 Connect the APG Sensor connector cables to the APG Sensor connectors 2 Replace the ASF Assy with a new ones 3 Check the APG Sensors for damages 3 Replace the APG Assy with a new one Table 3 11 Troubleshooting of Fatal Error Occurrence Timing Phenomenon Detail Faulty Part Part Name Check...

Page 45: ... ASF Motor Value of resistance 7 0 10 2 If the resistance value is abnormal replace the ASF Motor with a new one 3 Check the ASF Motor connector cable for damages 3 Replace the ASF Motor with a new one Relay connector cable 1 Check that the Relay connector cable is connected to the Main Board connector CN119 1 Connect the Relay connector cable to the Main Board connector CN119 2 Check the Relay co...

Page 46: ...me position and bumps against the right of the Frame then hits the left of the Frame CR Scale 1 Check that the CR Scale is inserted in the slit of the CR Encoder Sensor 1 Insert the CR Scale into the slit of the CR Encoder Sensor 2 Check the CR Scale for damages and dirt 2 Wipe off the dirt completely or replace the CR Scale with a new one CR Encoder Sensor Board 1 Check the CR Encoder Sensor for ...

Page 47: ...ller rotates fast about a half turn PF Encoder Sensor Holder 1 Check that the PF Encoder Sensor Holder is mounted correctly 1 Install the PF Encoder Sensor Holder correctly 2 Check that the FFC of the PF Encoder Sensor is securely connected to the PF Encoder Sensor Board connector and Relay Board connector CN6 2 Connect the PF Encoder Sensor FFC to the PF Encoder Sensor Board and Relay Board conne...

Page 48: ... Check the PF Scale for damages and dirt 2 Replace the PF Scale with a new one During printing After receiving a print data an error is displayed on the LED and STM3 Head FFC Sensor FFC 1 Check that the Head FFC and the Sensor FFC are securely connected to the Main Board connectors CN9 CN11 CN12 and CN13 1 Connect the Head FFC and the Sensor FFC to the Main Board connectors CN9 CN11 CN12 and CN13 ...

Page 49: ...s CN3 and CN4 3 Check the Relay Head FFC for damages 3 Replace the Relay Head FFC with a new one Head FFC 1 Check that the Head FFC is securely connected to the CR Relay Board connectors CN1 and CN2 2 Check that the Head FFC is securely connected to the Print Head connectors 1 Connect the Head FFC to the CR Relay Board connectors CN1 and CN2 2 Connect the Head FFC to the Print Head connectors 3 Ch...

Page 50: ...rom the Print Head to the Cap Ink System Unit Cap 1 Check for foreign matter around the Seal Rubber on the Cap Unit 1 Remove the foreign matter around the Seal Rubber completely 2 Check that the Extension Spring 1 19 IS is correctly installed to the Cap Unit 2 Replace the Ink System Unit with a new one Although inks are ejected from the Print Head to the Cap the trouble still occurs after executin...

Page 51: ...the Main Board connectors CN11 CN12 and CN13 2 Connect the Relay Head FFC to the CR Relay Board connectors CN3 and CN4 3 Check the Relay Head FFC for damages 3 Replace the Relay Head FFC with a new one If the trouble still occurs after replacing it replace the Print Head with a new one Head FFC 1 Check that the Head FFC is securely connected to the CR Relay Board connectors CN1 and CN2 2 Check tha...

Page 52: ...C 3 Check the Head FFC for damages 3 Replace the Head FFC with a new one If the trouble still occurs after replacing it replace the Print Head with a new one Ink System Unit Cleaner Blade 1 Check if the Cleaner Blade is covered with paper dust or is bent 1 Replace the Ink System Unit with a new one Main Board 1 Check the Main Board for damages 1 Replace the Main Board with a new one Table 3 12 Pri...

Page 53: ...d FFC to the Main Board connectors CN11 CN12 and CN13 2 Connect the Relay Head FFC to the CR Relay Board connectors CN3 and CN4 3 Check the Relay Head FFC for damages 3 Replace the Relay Head FFC with a new one If the trouble still occurs after replacing it replace the Print Head with a new one Head FFC 1 Check that the Head FFC is securely connected to the CR Relay Board connectors CN1 and CN2 2 ...

Page 54: ...ges 3 Replace the Head FFC with a new one If the trouble still occurs after replacing it replace the Print Head with a new one Print Head 1 Check if the print quality recovers after running a cleaning or replacing the Ink Cartridges 1 Run the cleaning and replace the Ink Cartridges several times If the trouble still occurs replace the Print Head with a new one Main Board 1 Check the Main Board for...

Page 55: ...Carriage Shaft with a dry soft cloth and then apply G 71 grease Refer to Chapter 6 Maintenance 3 Check that the Carriage Shaft is mounted horizontally 3 Reassemble the Carriage Shaft correctly 4 Check the Carriage Shaft for damages 4 Replace the Carriage Shaft with a new one Narrow stripes of the same width appear horizontally to the CR moving direction If the trouble still occurs after doing all ...

Page 56: ...r in accordance with the Printer Driver Print Head 1 Using the Adjustment Program check that the correct Head ID has been written to the EEPROM 1 Using the Adjustment Program enter the 10 digit code of the Head ID to the EEPROM Refer to Chapter 5 Adjustment The bottom of the printout is not evenly colored Adjustment 1 Check if the Positioning Adjustment of PF Roller Shaft Retainer has been perform...

Page 57: ...ger than the size of the fed paper data are printed on the Front Paper Guide extending off the paper PW sensor 1 Check that the PW Sensor FFC is connected 1 Connect the PW Sensor FFC 2 Check that the PW Sensor is not faulty 2 Replace the PW Sensor with a new one Ink smudges appear on the blank area of the printout Paper EJ Frame Assy 1 Check the Star Wheel Rollers for ink stain 1 Clean the Star Wh...

Page 58: ...Clean the Front and Rear Paper EJ Roller Assys with a soft cloth Driven Roller Shaft 1 Check the Driven Roller Shaft for ink stain 1 Clean the Driven Roller Shaft with a soft cloth Ink System Unit 1 Check that wiping operation was performed properly 1 Install the Cleaner blade correctly or replace it with a new one Table 3 12 Print Quality Troubles Observed Faults Details of the Fault Faulty Part ...

Page 59: ...ad Angular Adjustments have been made correctly check whether PW Sensor has been adjusted properly 1 Make the adjustment according to the specified adjustment priority Refer to Chapter 5 Adjustment 2 Print the adjustment check patterns and check if the printed images are still poor or grainy 2 If the image quality does not improve after the adjustment replace the Print Head and Main Board in this ...

Page 60: ...ting Adjustment 1 Check that BAND printing adjustment has executed properly 3 Make the adjustment according to the specified adjustment priority Refer to Chapter 5 Adjustment Table 3 12 Print Quality Troubles Observed Faults Details of the Fault Faulty Part Part Name Check Point Remedy Table 3 13 Abnormal Noise Occurrence Timing Details of the Fault Faulty Part Part Name Check Point Remedy Printin...

Page 61: ...Confidential C H A P T E R 4 DISASSEMBLYANDASSEMBLY ...

Page 62: ... the following WARNING and CAUTION carefully W A R N I N G Before starting the disassembling reassembling work of this product always disconnect the power cable When the power supply cable must be connected for voltage measurement or like be extremely careful not to get an electric shock and follow the procedures in this manual to do your work Wear protective goggles to protect your eyes from ink ...

Page 63: ...bling and reassembling the printer refer to the following table and use the specified screws in the specified positions Table 4 1 List of Tools Tool Name Code Phillips Screw Driver No 1 1080530 Phillips Screw Driver No 2 Flathead Screwdriver Tweezers Needle nose pliers Nipper Acetate tape PF Tension Measuring Tool 1294120 Penlight Table 4 2 List of Screw Types No Name No Name 1 C B P M3x10 11 C C ...

Page 64: ...perature Not too hot to touch Checked Not necessary Paper Feeding Mechanism Is paper advanced smoothly Checked Not necessary No paper jamming Checked Not necessary No paper skew Checked Not necessary No multiple sheet feeding Checked Not necessary Is the PF Motor at correct temperature Not too hot to touch Checked Not necessary No abnormal noises Checked Not necessary Is the paper path free of obs...

Page 65: ...git side in Figure 4 1 until it touches the Carriage Lock 4 Pull the tape toward the right side of the housing and attach it tightly along the shapes of the housing as shown in Figure 4 1 to secure the carriage Figure 4 1 Securing the Carriage 4 1 5 Locking Releasing the Carriage Locking and releasing the Carriage is shown below 1 Remove the Decoration Plate Right Refer to 4 2 6 Decoration Plate L...

Page 66: ...C Assy p 81 Ink System Unit p 107 Paper EJ Frame Assy p 106 PF Encoder p 124 Upper Paper Guide Assys p 118 PF Roller Shaft p 115 PW Sensor p 125 CR Encoder p 124 Carriage Shaft Carriage Unit p 88 APG Assy p 78 CR Scale p 79 Upper Paper Guide Assys p 118 PE Sensor Holder p 126 Release Holder Assy p 117 APG Assy p 78 ASF Assy p 96 PE Sensor Holder p 126 ASF Motor p 123 PF Motor p 122 Waste Ink Pad W...

Page 67: ...aper Support Assy remove the Paper Support Assy Figure 4 4 Removing the Paper Support Assy 4 2 2 Stacker Assy 1 To disengage the guide pin on the right of the Stacker Assy push the Stopper in the direction of the arrow with a flathead screwdriver or similar tool 2 Pull out the left guide pin of the Stacker Assy and remove the Stacker Assy Figure 4 5 Removing Stacker Assy Paper Support Assy Guide p...

Page 68: ...Right 4 2 4 Rear Housing 1 Remove the two C B P M3 x 8 screws and the C B S M3 x 6 screw that secure the Rear Housing 2 Disengage the two tabs from the Upper Housing and remove the Rear Housing Figure 4 8 Removing the Rear Housing When installing the Front Decoration Plate L R insert the two hooks at the bottom of them into the holes of the Lower housing then secure the Front Decoration Plate L R ...

Page 69: ...1 Align the positioning tabs one each on the left right with the positioning holes one each on the left right on the Upper Housing Align the positioning tabs three each on the left right with the positioning holes three each on the left right on the Decoration Plate Left Right and the Lower Housing Figure 4 9 Reinstalling the Rear Housing Positioning tab Hook this to the Upper Housing Positioning ...

Page 70: ...nel Unit while pulling out its tab 3 Disconnect the Panel FFC from the Panel Board connector and remove the Panel Unit Figure 4 11 Removing the Panel Unit 2 Hook Tab Connector Panel FFC Panel Unit Be careful not to get the Panel FFC caught underneath the hooks on the Panel Unit Secure the Panel FFC to the Panel Unit with a piece of double sided tape Figure 4 12 Securing the Panel FFC Panel Unit Do...

Page 71: ...s on the upper side then remove the Decoration Plate Right 4 In the same way remove the Decoration Plate Left Figure 4 13 Removing the Decoration Plate Left Right Decoration Plate Right Hook x3 Tab Guide pin x4 When installing the Decoration Plate L R first align the hooks of the Decoration Plate L R two each with the ribs of the Lower Housing two each on the left right and then align the tab insi...

Page 72: ...Remove the Upper Housing 1 C B P M3x10 6 1 kgf cm 6 1 C B P M3x10 6 1 kgf cm 7 1 C B P M3x10 6 1 kgf cm 5 2 1 C B P M3x10 6 1 kgf cm 1 3 1 C B P M3x10 6 1 kgf cm 4 Upper Housing Route the Panel FFC correctly as shown in Figure 4 12 Install the Upper Housing so that the Grounding Plate properly protrudes through the cutout of the Upper Housing Figure 4 16 Routing the Panel FFC Tighten the screws in...

Page 73: ...of the arrow while lifting it and remove the Printer Cover Holder Right from the Upper Housing Figure 4 18 Removing the Printer Cover 4 While holding the Printer Cover remove the Printer Cover Holder Left in the same manner as Step 3 2 and remove the Printer Cover from the Upper Housing Insert the tabs two each on the left right shown in Figure 4 17 into the holes on the Upper Housing Tabs Tabs 4 ...

Page 74: ... the Upper Housing Support Assy Figure 4 19 Removing the Upper Housing Support Assy A D J U S T M E N T R E Q U I R E D After replacing the following parts be sure to apply G 26 grease to the area specified for each part Printer Cover Holder Left Chapter 6 See Figure 6 13 p 158 Printer Cover Holder Right Chapter 6 See Figure 6 13 p 158 Secure the Grounding Plate with one of the C B S M3 x 6 screws...

Page 75: ...ct all the cables and FFCs connected on the Main Board from the near side one by one Figure 4 21 Connector Layout of the Main Board 130 Digit Side Tighten the screws in the order shown in Figure 4 20 Board Assy 2 5 6 15 C B S P2 M3x8 6 1 kgf cm 1 3 4 7 5 C B S M3x8 6 1 kgf cm 2 C B S M3x6 6 1 kgf cm No Connector No Connector CN4 Panel Bard Cover Open Sensor CN22 CSIC CN5 Relay FFC for sensor CN115...

Page 76: ... screw that secure the Main Board and remove the Main Board from the Board Assy Figure 4 25 Removing the Main Board Confirm that the FFCs do not cross each other first then connect the FFCs and the cables to the Main Board while paying attention to the edge of the Shield Plate Take care not to place the Board Assy onto the three Ground Plates Figure 4 23 Reinstalling the Board Assy Board Assy Grou...

Page 77: ... the Power Board and remove the Power Board from the Board Assy Figure 4 27 Removing the Power Board C A U T I O N When disconnecting the Power Board cable be sure to unlock CN60 on the Main Board Figure 4 26 Handling the Power Board cable CN60 Tighten the screws in the order shown in Figure 4 25 and Figure 4 27 Lock Unlock Power Board 2 C B S M3x6 6 1 kgf cm 1 2 3 4 A D J U S T M E N T R E Q U I ...

Page 78: ... Main Board 3 Peel off the acetate tape and remove the APG Motor cable from the ASF Assy 4 Disconnect the cables from the two APG Sensor connectors Figure 4 28 Disconnecting the Cables 5 Remove the three C B S M3 x 6 screws that secure the APG Assy and remove the APG Assy from the Main Frame Figure 4 29 Removing the APG Assy Referring to Figure 4 28 correctly route the APG connector cable APG Assy...

Page 79: ...ds the left direction from the rear of the Carriage Unit Figure 4 31 Pulling out the CR Scale Align the phase of the APG Assy in the following procedure 1 Align the delta marks of Spur Gear 16 and Combination Gear 22 28 8 32 4 2 At the position where the tab can be identified through the notch of the PG Frame align the delta marks of Spur Gear 16 and PG Cam Left Figure 4 30 Phase Aligning Tighten ...

Page 80: ... 7 from the CR Scale by the following procedure 6 1 Stand the coil section 6 2 Lower the coil section downwards to remove Foot 1 from the notch on the Left CR Shaft Mounting Plate 6 3 Turn the coil section counterclockwise 6 4 Remove Torsion Spring 24 7 from the hole on the CR Scale Figure 4 33 Removing the Torsion Spring 24 7 2 7 Turn the CR Scale 90º and remove it from the tab on the Left CR Sha...

Page 81: ...lower part of the Hinge Cover Cartridge using a pair of Tweezers and remove the lower part of the Hinge Cover Cartridge Figure 4 38 Removing the Hinge Cover Cartridge Pass the CR Scale through the slot on the CR Encoder Figure 4 35 Reinstalling the CR Scale 1 Set the left end of the CR Scale with the black mark facing upwards Figure 4 36 Reinstalling the CR Scale 2 Place the right end of the CR Sc...

Page 82: ... E C K P O I N T The Hinge Cover Cartridge can not be removed without damaging it Whenever replacing the Printhead the Hinge Cover Cartridge must be also replaced with a new one Figure 4 39 Hinge Cover Cartridge Engage the two dowels of the Ink Cartridge Cover with the installation holes on the Carriage Unit and Hinge Cover Cartridge one each Figure 4 40 Reinstalling the Ink Cartridge Cover Hinge ...

Page 83: ...rd CN4 Main Board Figure 4 42 Removing the CSIC Assy 2 9 Remove the C B S M3 x 6 screw that secure the CR Relay Board and remove the CR Relay Board from the Carriage Unit Figure 4 43 Removing the CSIC Assy 3 10 Release the two hooks located on both the left side and the right side of the CSIC Assy and remove the CSIC Assy upward Figure 4 44 Removing the CSIC Assy 4 CN3 CN1 CN2 CN4 CR Relay Board 2...

Page 84: ... three C B P M2 6 x 8 screws that secure the Printhead using the Phillips Screw Driver No 1 and vertically lift the Printhead to remove it Figure 4 46 Removing the Printhead 13 Peel off the Head FFC from the Printhead 14 Remove the two Head FFCs from the connectors of the Printhead Figure 4 47 Remove the Head FFC CSIC Assy CSIC FFC 2 1 3 Printhead 7 C B P M2 6x8 3 0 5 kgf cm Confirm that the pad i...

Page 85: ...e guide pins of the Carriage Unit Figure 4 49 Reinstalling the Printhead 1 Route the CSIC FFC through the groove of the Carriage Unit Figure 4 50 Reinstalling the CSIC FFC Guide pins Positioning holes CSIC FFC Groove Tighten the screws in the order shown in Figure 4 46 A D J U S T M E N T R E Q U I R E D After replacing or removing the Printhead always make the required adjustments referring to th...

Page 86: ...e from the Joint Tube 3 Remove the C B P M3 x 12 screw and the C B S P2 M3 x 10 screw that secure the Shield Plate Holder and remove the Shield Plate Holder 4 Remove the five screws four C B P M3 x 10 screws and one C B S P2 M3 x 10 screw secure the Printer Mechanism Figure 4 51 Screws that Secure the Printer Mechanism 4 2 1 Step 2 Waste Ink Tube Fastener Joint Tube 3 1 C B P M3x10 6 1 kgf cm Prin...

Page 87: ...th the positioning holes as shown below Figure 4 53 Reinstalling the Printer Mechanism Holding Positions Right Rear Left Rear Positioning hole and guide pin Positioning hole and guide pin 2 Place the Printer Mechanism on the Lower Housing and secure the Shield Plate Holder and the Printer Mechanism with the screw A 3 Verify the Printer Mechanism and Lower Housing are tightly engaged no rattling an...

Page 88: ...4 55 Attaching the Label Ink Position A D J U S T M E N T R E Q U I R E D After replacing the Printer Mechanism always make the required adjustments referring to the following Chapter 5 Adjustment p 128 Label Ink Position 25 mm 1mm 1mm C H E C K P O I N T When only removing the Carriage Shaft you do not need to perform 5 3 2 PG Adjustment p143 In that case mark the position of the rib on the Paral...

Page 89: ...om tab A and remove the coil section from tab B to remove the Right PG Torsion Spring from the Main Frame Figure 4 60 Removing the Right PG Torsion Spring Insert the Left Frame Support Plate into the notch on the Main Frame See Figure 4 58 p 89 Align the two tabs on the Main Frame and the tab on the Paper EJ Frame Assy with the three positioning holes on the Frame Support Plate Left See Figure 4 5...

Page 90: ...ers Figure 4 63 Removing the Extension Spring for the Driven Pulley Holder 10 Slide Driven Pulley Holder to the right end of the notch on the Main Frame and Remove the Driven Pulley Holder toward you Figure 4 64 Removing the Driven Pulley Holder Place the feet of Left PG Torsion Spring and Right PG Torsion Spring on the Carriage Shaft Figure 4 61 Reinstalling PG Torsion Springs Insert the foot of ...

Page 91: ...interference between the Flag of the Parallelism Adjust Bushing and the Left PG Cam Figure 4 67 Rotating the Left Parallelism Adjust Bushing 14 Slide the Left CR Shaft Mounting Plate upwards and release the tab on the Left CR Shaft Mounting Plate from the notch on the Main Frame to rotate the Mounting Plate toward you Figure 4 68 Rotating the Left CR Shaft Mounting Plate Align the positioning hole...

Page 92: ...t Mounting Plate toward you to remove the Bushing on the Left CR Shaft Mounting Plate from the Carriage Shaft Figure 4 70 Removing the Left CR Shaft Mounting Plate 17 Lift the Carriage Shaft within the hole on the Main Frame and remove the Spacer and Left PG Cam from the Carriage Shaft Figure 4 71 Removing Left PG Cam 18 Remove the Spacer and Right PG Cam from the Carriage Shaft Figure 4 72 Removi...

Page 93: ...er from interfering with the rear of the Carriage Unit slide the Carriage Shaft to the left side and pull out its right end from the Main Frame and pull out the Carriage Shaft from the Main Frame and Carriage Unit Figure 4 75 Removing the Carriage Shaft Install the Right PG Cam so that one of these positions marked 0 or faces downward Figure 4 73 Right PG Cam Installation Direction Right CR Shaft ...

Page 94: ... and then remove the Ink Guide upward Figure 4 77 Removing the Ink Guide Set the longer end of the Carriage Shaft to the left side When the Carriage Shaft is removed the Plain spring and Leaf spring that are attached to the right end of the Carriage Shaft may drop off In such case be sure to attach them in the order as shown in the figure below Figure 4 76 Reinstalling the Carriage Shaft Leaf spri...

Page 95: ...n the direction of the arrow and remove it from the Carriage Unit Figure 4 78 Removing the Belt Holder Mounting Plate 23 Remove the Belt Holder from the Carriage unit Figure 4 79 Removing the Belt Holder 24 Release the CR Encoder Board Holder from the three Tabs to remove it from the Carriage Unit Figure 4 80 Removing the Belt Holder Belt Holder Mounting Plate Belt Holder Tabs CR Encoder Board Hol...

Page 96: ... Motor connector from the Relay connector 4 Disconnect the Relay connector cable from the ASF Assy Figure 4 82 Releasing the Cables 1 A D J U S T M E N T R E Q U I R E D After replacing or removing the Carriage Shaft and Carriage Unit always make the required adjustments referring to the following Chapter 5 Adjustment p 128 A D J U S T M E N T R E Q U I R E D After replacing or removing the Carria...

Page 97: ...asing the Cables 2 9 Remove the two C B M3 x 6 screws that secure the two Guide Roller LDs 10 Gently pull the LD Roller Shaft to the rear of the printer and remove the Guide Roller LDs Figure 4 85 Removing the Guide Roller LD Referring to Figure 4 83 correctly route each of the cables and FFCs PF Encoder Sensor FFC PE Sensor cable Groove Relay Board Main Board Acetate tape APG Motor cable Double s...

Page 98: ...86 Removing the ASF Assy Align the guide pins and tabs on the Guide Roller LDs with the positioning holes on the Main Frame Refer to Figure 4 85 2 1 6 C B S P4 M3x8 6 1 kgf cm ASF Assy 6 C B S P4 M3x8 6 1 kgf cm 34 Align the guide pin and four Tabs on the ASF Assy with the positioning holes on the Main Frame so that there is no gap between the ASF Assy and the Main Frame Figure 4 87 Reinstalling t...

Page 99: ... Release the tab that secure the LD Spur Gear and remove the LD Spur Gear from the LD Roller Shaft Figure 4 88 Removing the LD Roller 1 A D J U S T M E N T R E Q U I R E D After replacing or removing the ASF Assy always make the required adjustments referring to the following Chapter 5 Adjustment p 128 C H E C K P O I N T When replacing the LD Roller replace the Retard Roller Assy together with th...

Page 100: ... 6 Remove the C B P M3 x 8 screw that secure the ASF Support Plate from the bottom side of the ASF Assy and remove the ASF Support Plate from the ASF Assy Figure 4 90 Removing the LD Roller 3 7 While bending the LD Roller Shaft slightly detach it from the shaft hole on the left side of the ASF Assy and remove the LD Roller Shaft 8 Remove the LD Roller from the LD Roller Shaft Figure 4 91 Removing ...

Page 101: ... Reinstalling the LD Roller Align the phases of the ASF Sensor Flag and LD Roller Shaft as shown below Figure 4 93 Reinstalling the ASF Sensor Flag A D J U S T M E N T R E Q U I R E D After replacing the following parts be sure to apply G 26 and G 75 grease to the area specified for each part ASF Frame See Figure 6 15 on page 159 LD Roller Shaft See Figure 6 16 on page 159 Hopper See Figure 6 17 o...

Page 102: ...5 Removing the Retard Roller Assy 2 Insert the two shafts of the Retard Roller Assy to the two holes of the ASF Assy Figure 4 96 Reinstalling the Retard Roller Assy Extension spring Retard Roller Assy Tab Retard Roller Assy Shafts and Holes See below for installing the torsion spring of the Paper Back Lever Right Figure 4 97 Reinstalling the Torsion Spring Put the spring leg through the hole of AS...

Page 103: ...er Guide Front Paper Guide Pad After installing the Front Paper Guide Pads lift the Printer Mechanism and check the following points 1 Make sure that the tabs on the Pads are not cut midway 2 Make sure that all tabs are in place on the Front Paper Guide and that they are facing down towards the Waste Ink Pads without any folds 3 Make sure that the tab foldbacks are protruding completely from the F...

Page 104: ...emoving the Waste Ink Pad 4 Release the tab that secure the Waste Ink Tray Assy and remove the Waste Ink Tray Assy from the Lower Housing Figure 4 103 Removing the Waste Ink Tray Assy Attach the Pad Stopper Sheet as shown below Figure 4 102 Reinstalling the Pad Stopper Sheet Referring to Figure 4 101 correctly attach the four Waste Ink Pads A B D C Pad Stopper Sheet 23mm 5mm Pad Stopper Sheet Inst...

Page 105: ... Remove the Printer Mechanism Refer to 4 4 4 Lower Housing Printer Mechanism p 86 2 Remove the six foot at the backside of the Lower Housing Figure 4 105 Removing the Foot A D J U S T M E N T R E Q U I R E D After replacing or removing the Waste Ink Pads and the Waste Ink Tray Assy always make the required adjustments referring to the following Chapter 5 Adjustment p 128 Foot ...

Page 106: ...Step5 p89 3 Return the rotation position of the Right PG Cam 4 Remove the four C B S M3 x 6 that secure the Paper EJ Frame Assy Figure 4 106 Screws that Secure the Paper EJ Frame Assy 5 Pull frontward the Paper EJ Frame Assy and remove it from the Printer Mechanism Figure 4 107 Removing the Paper EJ Frame Assy Paper EJ Frame Assy 2 3 Tabs 2 C B S M3x6 8 1 kgf cm 4 1 Tabs 2 C B S M3x6 8 1 kgf cm C ...

Page 107: ...cable from the Cord Keep Figure 4 109 Removing the Pump Motor cable Hook both rear ends of the Paper EJ Frame Assy onto the tabs on the Main Frame Figure 4 108 Reinstalling the Paper EJ Frame Assy Align the tabs with the five positioning holes See Figure 4 106 p 106 Tighten the screws in the order shown in Figure 4 106 A D J U S T M E N T R E Q U I R E D After replacing or removing the Paper EJ Fr...

Page 108: ... on Ink Tube and slide it in the direction of the arrow then pull out the Ink Tube from the Joint Tube Figure 4 112 Removing the Ink Tube 9 Remove the two C B S M3 x 6 screws that secure the Ink System Unit Figure 4 113 Screws that Secure the Ink System Unit Align the notch on the Ink System Guide Plate with the notch on the Main Frame Referring to Figure 4 110 and Figure 4 111 attach a piece of a...

Page 109: ...e the Ink System Unit downwards from the Main Frame Figure 4 117 Removing the Ink System Unit Align the positioning holes on the Right Support Frame with the guide pins on the Main Frame Figure 4 115 Installing the Right Support Frame 2 Upper surface 2 C B S M3x6 8 1 kgf cm 1 Joint Tube Right Support Frame 3 C B S P2 M3x10 8 1 kgf cm Positioning holes and Guide pins Align the positioning hole of t...

Page 110: ... Unit to the center Refer to 4 1 5 Locking Releasing the Carriage p 65 3 Remove the EJ Grounding Spring from the Main Frame with tweezers Figure 4 119 Removing the EJ Grounding Spring Align the positioning two holes on the Main Frame with the two guide pins on the Ink System Unit Figure 4 118 Reinstalling the Ink System Unit Positioning holes Main Frame Guide pins Ink System Unit Referring to Figu...

Page 111: ...Main Frame Figure 4 122 Removing the Left Bushing 8 7 Return the Carriage Unit to its home position 8 Remove the C B S M3 x 6 screw that secure the Left Front Frame 9 Release the tab that secures the Front Paper Guide from the Main Frame and slide the Front Paper Guide to the left and turn it until the front side faces up to remove the Front Paper Guide together with the Paper EJ Roller Figure 4 1...

Page 112: ...ay DISASSEMBLING THE FRONT PAPER GUIDE PAD TRAY 1 Remove the Front Paper Guide Pad Tray in the direction of the arrow p 112 2 Remove the four C B P M 2 x 8 screws that secure the Front Paper Guide Pad Tray Cover Assy and remove the Front Paper Guide Pad Tray Cover Assy from the Front Paper Guide Pad Tray 3 Remove the three Waste Ink Pads A B and C shown below from the Front Paper Guide Pad Tray Fi...

Page 113: ...ouches the Waste Ink Pad A Figure 4 128 Reinstalling the Front Paper Guide Pad Tray Step1 Step2 Step3 Waste Ink Pad A Front Paper Guide Pad Tray Waste Ink Pad B Waste Ink Pad C Tab Front Paper Guide Pad Tray Cover Assy Waste Ink Pad A Do not peel off the Front Paper Guide Pad Tray Seal from the Front Paper Guide Pad Tray Cover Assy If it is used after once peeled off or damaged ink leakage may occ...

Page 114: ...t all the tabs are facing down toward the Waste Ink Pads without any folds 3 Make sure that the tab foldbacks are protruding completely from the Front Paper Guide Figure 4 132 Checking the Front Paper Guide Pad Guide pins Tabs Tabs Tabs A D J U S T M E N T R E Q U I R E D After replacing the following parts be sure to apply G 45 grease to the area specified for each part EJ Grounding Spring See Fi...

Page 115: ...Remove the PG Grounding Spring from the notch on the Main Frame and remove the PF Grounding Spring from the groove on the PF Roller Shaft Figure 4 134 Removing the PF Grounding Spring 6 Make sure that the Left Parallelism Adjust Bushing is not protruding from the notch on the Main Frame If it is protruding loosen the C B S P4 M3 x 8 screw that secures the Left Parallelism Adjust Bushing and slide ...

Page 116: ...Roller Shaft from the Bushings on the Rear Paper Guide and the Center Support slide the PF Roller Shaft to the left to remove it from Right Bushing 8 and remove the PF Roller Shaft along the notch of the Main Frame Figure 4 139 Removing the PF Roller Shaft C A U T I O N When performing the following procedure take care not to lose the E ring Left Bushing 8 Guide pin Notch E Ring PF Roller Shaft C ...

Page 117: ... on the left side of the PF Roller Shaft to the coated section on the Shaft after removing the PF Roller Shaft Figure 4 140 Handling the PF Roller Shaft A D J U S T M E N T R E Q U I R E D After replacing the PF Roller Shaft always make the required adjustments referring to the following Chapter 5 Adjustment p 128 A D J U S T M E N T R E Q U I R E D After replacing the following parts be sure to a...

Page 118: ...aper into the gap between the Upper Paper Guide Assy and the Rear Paper Guide Figure 4 142 Setting the Paper 3 Remove the six Upper Paper Guide Torsion Springs from the tabs on the Main Frame and pull out the Upper Paper Guide Torsion Springs from the six Upper Paper Guide Assys Figure 4 143 Removing the Upper Paper Guide Torsion Spring A3 size paper Rear Paper Guide Upper Paper Guide Torsion Spri...

Page 119: ...om the Main Frame to release the shaft referring to Figure 4 144 and remove the Upper Paper Guide Assys to the rear Figure 4 145 Removing the Upper Paper Guide Assy Make sure that the leading end of the Upper Paper Guide Torsion Spring can be seen through the hole of the Upper Paper Guide Assy Figure 4 144 Reinstalling the Upper Paper Guide Torsion Spring Hole Upper Paper Guide Torsion Sprig Shaft...

Page 120: ...nit p 107 4 Disconnect the CR Motor connector cable from the connector CN115 on the Main Board 5 Remove the CR Motor connector cable from the Cord Keep Figure 4 146 Removing the CR Motor connector cable Cord Keep CN115 Main Board CR Motor connector cable Attach two pieces of acetate tape 18 mm on the Upper Shield Plate Figure 4 147 Attaching acetate tape Route the cables as shown below Figure 4 14...

Page 121: ...s that secure the CR Motor and remove the CR Motor from the Main Frame Figure 4 150 Removing the CR Motor CR Drive Belt Driven Pulley CR Motor Pinion Gear 2 1 19 C B M3x4 4 0 5 kgf cm Make the Lot No printed surface on the CR Motor face the direction shown in the figure below Figure 4 151 Reinstalling the CR Motor Tighten the screws in the order shown in Figure 4 150 A D J U S T M E N T R E Q U I ...

Page 122: ... PF Motor 4 Remove the PF Drive Belt from the PF Motor Pinion Gear and remove the PF Motor from the Printer Mechanism Figure 4 152 Removing the PF Motor 1 2 PF Motor connector cable Clamp PF Drive Belt CN116 PF Motor Pinion Gear 11 C C M3x4 4 0 5 kgf cm A D J U S T M E N T R E Q U I R E D Make the slit on the PF Motor face the direction shown in the figure below Figure 4 153 Reinstalling the PF Mo...

Page 123: ...le hook and disconnect the relay connector 4 Remove the two C B P M3 x 8 screws that secure the ASF Motor and remove the ASF Motor Figure 4 154 Removing the ASF Motor Secure the grounding wire and the ASF Motor together with the screw in the middle of the printer Tighten the screws in the order shown in Figure 4 154 Cable Hook ASF Motor 4 C B P M3x8 1 2 Earth cable Attach a piece of acetate tape 6...

Page 124: ...m the connector on the CR Encoder Sensor Board and remove the CR Encoder Sensor Board Figure 4 156 Removing the CR Encoder Sensor Board 4 6 2 PF Encoder 1 Remove the Upper Housing Printer Cover p 72 2 Disconnect the FFC from the PF Encoder Sensor Board 3 Remove the C B S M3 x 8 screw that secures the PF Encoder Sensor Holder Figure 4 157 Removing the FFC and the Screw that Secures the PF Encoder S...

Page 125: ...riage Shaft Carriage Unit p 88 2 Remove the C P B P1 M1 7 x 5 screw that secures the PW Sensor Holder and remove the PW Sensor Holder from the Carriage Unit Figure 4 160 Removing the PW Sensor Holder 3 Disconnect the PW Sensor FFC from the PW Sensor connector and remove the PW Sensor Figure 4 161 Removing the PW Sensor Make sure that the PF Scale is in the slit on the PF Encoder Sensor Figure 4 15...

Page 126: ...elease the tabs that secure the PE Sensor Holder from the notch on the Main Frame with a flathead screwdriver and slide the PE Sensor Holder upwards and then remove it toward you Figure 4 163 Removing the PE Sensor Holder Make sure that the PW Sensor FFC is routed as shown in Figure 4 161 A D J U S T M E N T R E Q U I R E D After replacing or removing the PW Sensor always make the required adjustm...

Page 127: ...and remove the Cover Open Sensor Figure 4 165 Removing the Cover Open Sensor Align the four tabs and guide pin on the PE Sensor Holder with the positioning holes on the Main Frame correctly so that there is no gap between the PE Sensor Holder and the Main Frame Figure 4 164 Reinstalling the PE Sensor Guide Guide pin Tabs Align the guide pins with the positioning holes shown in Figure 4 165 Guide p...

Page 128: ...Confidential C H A P T E R 5 ADJUSTMENT ...

Page 129: ...etween the 0 digit side and the 130 digit side to ensure consistent print quality See 5 3 2 PG Adjustment p 143 EEPROM Data Copy This adjustment is made to read out the necessary information from the EEPROM using the D4 function If this copy is completed successfully all the other adjustments required after replacing the main board are no longer necessary 1 Select this function in the Adjustment P...

Page 130: ...n the program 3 The correction value is saved to the specific EEPROM address of the Main Board Head angular adjustment This adjustment is made to correct the error in the Print Head mounting position Head angle to make the nozzle line straight with respect to the paper feeding direction Angular displacement is also checked for 1 Select this function in the Adjustment Program and print the adjustme...

Page 131: ...ue of the EEPROM cannot be read out with the main board replacement the correction value cannot be recalculated since the condition is the different from when it s new therefore enter the worst value on which heat generation limit is easily imposed 1 Select this function in the Adjustment Program 2 Select the replacement parts and execute this function to measure automatically the variations and w...

Page 132: ...eck if the all adjustments have been properly made The all adjustment patterns are printed automatically US Letter size EEPROM dump Use this to read out the EEPROM data for analysis The all EEPROM data is automatically read out and stored as a file Printer information check Manual CL counter Use this to read out information on the printer operations The printer information is automatically read ou...

Page 133: ...ial setting USB ID Input Head ID input Consumables maintenance counter Ink charge Initialize PF deterioration offset Disenable PF deterioration offset First dot position adjustment PW adjustment Head angular adjustment Bi D adjustment BAND printing adjustment PF adjustment PF band adjustment CR motor heat protection control PF motor heat protection control Final check pattern print ASF Assy Remove...

Page 134: ...move O O Replace O O O O O O O Paper EJ Frame Assy Remove O O O O Replace O O O O Printer Mechanism Remove O Replace O O O O O O O O O O O O O O PW Sensor Remove O O Replace O O Table 5 4 Required Adjustment List Priority 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 PF Belt tension adjustment PF Roller Shaft Center Support Position adjustment ASF Guide Roller LDs Position Adjustment PG Ad...

Page 135: ...rrection value by energizing it in the same way as for Stylus Photo R1800 6 PF Tension Measuring Tool 1294120 Measuring tool Used to check whether or not the tension of the PF Drive Belt is within the specified value If load is greater than the specified value the PF Motor may generate heat burning off the coil Reversely if load is less than the specified value the paper feed position may shift 7 ...

Page 136: ...ustment Printout Pattern How to Judge Examine the printout patterns and enter the value 10 to 10 for the most straight lines Additional information In the following cases reassemble or replace the Printhead and carry out the adjustment again The difference between the adjusted values of 1 80 and 80 1 exceeds 8 The larger the difference is the more the Printhead is tilted in the front to back direc...

Page 137: ...ow to Judge Enter the value of the point of intersection of the PW Adjustment pattern line and First Dot Position Adjustment pattern line on the left Measure the distance from the left edge of the paper to the printed line Enter the value for the line that is exactly 5 mm away from the edge Example In the left figure enter 2 since the lines intersect at 2 8 7 6 5 4 3 2 1 0 1 2 3 4 5 6 7 8 9 10 11 ...

Page 138: ...r each of the PG settings Figure 5 3 Bi D Adjustment Printout Pattern How to Judge Examine the printout patterns for each of the five modes and enter the value for the pattern with no gap and overlap for each mode Additional information If no OK pattern is printed enter the value for the best one and print the adjustment pattern again C H E C K P O I N T Example for judgement 0 1 2 3 4 OK NG NG Ov...

Page 139: ... and Pass offset adjustment with two dot sizes ECO VSD1 Figure 5 4 BAND printing adjustment Printout Pattern Bi d band adjustment How to Judge Examine the printout patterns and enter the values of the most straight lines Pass offset adjustment How to Judge Examine the printout patterns and enter the values of the most straight lines 17 19 20 22 23 25 21 C H E C K P O I N T Example for judgement C ...

Page 140: ... the upper and lower ones PF for bottom margin area The following pattern is printed How to Judge Examine the printout patterns and enter the value for the pattern with no overlap and gap between the upper and lower ones Figure 5 6 PF bottom margin area Adjustment Printout Pattern Additional information When overlap and gap are observed in the all patterns enter the value for the best one and prin...

Page 141: ... and gap are observed in the all patterns enter the value for the best one and print the adjustment pattern again 5 3 Adjustment without Using Adjustment Program This section explains the adjustments that do not use the Adjustment Program 5 3 1 PF Belt Tension Adjustment When either of the following parts has been removed or replaced this adjustment must be performed to reduce load on the PF Motor...

Page 142: ... LCD will become wave pattern during the measurement When it has finished the measurement result will be displayed by N Newton after the beep This jig can pick up and measure sounds accurately regardless of the flipping force 10 Repeating 8 and 9 delicately shift the variable part of the PF Motor mounting position to adjust the tension until the tension falls within the allowable standard value C ...

Page 143: ...ly removing the Carriage Shaft you do not need to perform this adjustment In that case mark the position of the rib on the Parallelism Adjust Bushing Left Right before removing them and make sure to align the markings with the ribs when installing them Refer to 4 4 5 Carriage Shaft Carriage Unit p88 C A U T I O N Do not touch the Adjustment Gauge Plate surface with bare hands If the Adjustment Gau...

Page 144: ...osition Rear direction Align the rear end of the Gauge with the Driven Roller Shaft of the Upper Paper Guide Left direction Release the left end of the Gauge from the Tab on the Front Paper Guide in Figure 5 13 Figure 5 13 Setting the Adjustment Gauge 7 Move the Carriage Unit onto the Adjustment Gauge Moving position Align the left end of the Gauge with the left end of the Carriage Unit Figure 5 1...

Page 145: ...G Cams on both ends of the Carriage Shaft CCW so that the point marked 0 or or faces down 11 With its conductor connection portion up set the Adjustment Gauge in the specified position on the right side of the Front Paper Guide Setting Position Rear direction Align the rear end of the Gauge with the Driven Roller Shaft of the Upper Paper Guide Right direction Release the right end of the Gauge fro...

Page 146: ... position on the left side If the PG position is not out of position tighten the Parallelism Adjust Bushing with the screws to end the adjustment If it is out of position repeat the adjustment procedure from step 9 5 3 3 PF Roller Shaft Center Support Position Adjustment This adjustment must be performed to compensate the deflection amount on the PF Roller Shaft and to maintain an appropriate pape...

Page 147: ...evel base 3 Set the PF Roller Shaft Position Adjustment Jig in place on the Level block and perform zero adjustment Long hand position Turn the dial to adjust the 0 position on the scale to the long hand position with the jig set in place on the Level block Short hand position Check it Figure 5 20 Setting the PF Roller Shaft Position Adjustment Jig 1 4 Tilt the Printer Mechanism at about 45 degree...

Page 148: ...pport Bushing with the screws The following page shows print samples when adjustment of the PF Roller Shaft Center Support Positions are inside and outside the specified value range C A U T I O N Check for any dirt on the PF Roller Shaft when performing the following procedure A D J U S T M E N T R E Q U I R E D Standard Value 10 40 Adjustment Resolution 50 C A U T I O N 30 must be set to compensa...

Page 149: ...Office T1110 B1100 T1100 Epson ME Office 1100 Revision C Adjustment Adjustment without Using Adjustment Program 149 Confidential Figure 5 24 Outside the Specified Value Range Figure 5 25 Inside the Specified Value Range Unevenness ...

Page 150: ...F Assy p96 loosen the two C B S M3x6 screws that secure the Guide Roller LD Figure 5 26 Guide Roller LD 2 Turn Combination Gear 29 11 on the right side of the ASF Assy CCW to raise the Hopper to the upper limit position until the Hopper Pad contacts the LD Roller Figure 5 27 Raising the Hopper C H E C K P O I N T When only removing the ASF Assy you do not need to perform this adjustment In that ca...

Page 151: ...ide Roller LD 0 Digit Side with the screws See Fig 5 29 5 Check the position of the Retard Roller Holder Tab again through the notch If it is not inside the range remove the screws on the Guide Roller LD 0 Digit Side and repeat steps 2 to 4 to set the tab within the range 6 Check the clearance in both ends of the positioning hole that the Guide Roller LD Tab is inserted And align Guide Roller LD 1...

Page 152: ...Confidential C H A P T E R 6 MAINTENANCE ...

Page 153: ...below 1 Confirm that the printer is in stand by state Check that the Power LED is not flashing 2 Hold down the Ink Switch on the control panel for more than 3 seconds The Power LED flashes during the cleaning sequence C A U T I O N Never use chemical solvents such as thinner benzine and acetone to clean the exterior parts of the printer like the housing These chemicals may degrade or deteriorate t...

Page 154: ...days pass from the day the printer receives the first TI from the printer driver the printer is initially used The value after 260 days is 14 250 Timing for Replacing the Waste Ink Pads When the Protection Counter reaches the value shown above a Maintenance Request is indicated When servicing the printer always check the Protection Counter using the Adjustment Program regardless of whether the Mai...

Page 155: ...ever apply a larger amount of oil or grease than specified in this manual Table 6 2 Specified Lubricant Type Name EPSON CODE Supplier Grease G 26 1080614 EPSON Grease G 45 1033657 EPSON Grease G 71 1304682 EPSON Grease G 74 1409257 EPSON Grease G 75 TBD EPSON Lubrication Point Left and Right Adjust Parallel Bushings outer circumference Lubrication Type G 26 Lubrication Amount 1mm x 2mm Remarks App...

Page 156: ...ication Amount 1mm diameter of the inner circumference Remarks Apply with a brush Be careful not to attach the grease to the PF scale Left Side Right Side Right Side Left Side Lubrication Point Contact point of the Left and Right PG Torsion Springs and the Carriage Shaft Lubrication Type G 26 Lubrication Amount 1mm x 2mm x 2 points Remarks Apply with a syringe Pin Head 1mm Lubrication Point Contac...

Page 157: ...ers Lubrication Type G 45 Lubrication Amount 1mm x 2mm x 2 points Remarks Apply with a syringe Pin Head 1mm Rear Paper EJ Roller EJ Grounding Spring Front Paper EJ Roller Right Side Lubrication Point The bushing of the Front Paper Guide Lubrication Type G 45 Lubrication Amount 1 Apply evenly 2 1mm x 2mm Remarks Apply with a brush Lubrication Point 1 Left side of the PF Roller Shaft Left of the E R...

Page 158: ...inge Pin Head 1mm Lubrication Point Contact point of the Shaft of the Main Frame and Spur Gear 31 5 Lubrication Type G 45 Lubrication Amount 1mm x 2mm Remarks Apply with a syringe 1 1 2 Rear Paper Guide PF Grounding Spring PF Roller Shaft of the Main Frame Lubrication Point Contact point of the Printer Cover Holder Left Right and the Printer Cover Lubrication Type G 26 Lubrication Amount 20mm x 2m...

Page 159: ...r 2 Contact point of the LD Roller Shaft and the Guide Roller LD Lubrication Type 1 G 26 2 G 75 Lubrication Amount Apply evenly Remarks Apply with a brush Shaft of the ASF Frame LD Roller Shaft 2 2 Right Side 1 Left Side 1 Lubrication Point Contact point of the Housing Upper and the Printer Cover Lubrication Type G 26 Lubrication Amount 1 1mm x 10mm 2 1mm x 15mm 3 1mm x 10mm 4 Apply evenly Remarks...

Page 160: ...riage Shaft clockwise and counterclockwise move the Carriage Unit to spread the grease evenly Figure 6 20 Lubricating the Carriage Shaft 2 4 Move the Carriage Unit to the right end of the Carriage Shaft viewing the Unit from the rear and lubricate grease with the syringe at the point shown in refer to Figure 6 21 Figure 6 21 Lubricating the Carriage Shaft 3 C A U T I O N In the following step do n...

Page 161: ...ft to lubricate the grease evenly 6 Lubricate grease with the syringe at the point shown in refer to Figure 6 22 Figure 6 22 Lubricating the Carriage Shaft 4 7 Hold the Carriage Unit and while turning the Carriage Shaft move the Carriage Unit to the right end of the Carriage Shaft to lubricate the grease evenly Figure 6 23 Lubricating the Carriage Shaft 5 8 Repeat step 4 7 Lubrication Type Lubrica...

Page 162: ...Confidential C H A P T E R 7 APPENDIX ...

Page 163: ...the connections between the main components of the printer Table 7 1 Connection of the Major Components 7 2 Exploded Diagram Parts List This manual does not provide exploded diagrams or parts list For the information see SPI Service Parts Information C698PSB PSE Power Supply Board CA58MAIN Main Board Print head Print head Cover Open Sensor Control Panel C698 Panel Board ...

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Epson WorkForce 1100, Service Manual

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