Epson WF-BM4590, User Manual

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Cannot Scan Over a Network
If you cannot start Epson Scan for scanning over a network, try these solutions:
• If you are scanning a large original at a high resolution, a network communication error may occur. Try
scanning again at a lower resolution.
• If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few
seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try
restarting Epson Scan again.
• Check the connection setting and test the connection using Epson Scan Settings:
Windows : Click or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan
Settings . Make sure the Connection setting is set to Network , then click the Test button.
• Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long
enough to complete scanning over a network.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
Parent topic: Solving Network Problems
Related topics
Scanning
Printing a Network Status Sheet
You can print a network status sheet to help you determine the causes of any problems you may have
using your product on a network.
1. Press the Setup button.
2. Select Network Settings and press the OK button.
You see this screen:
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