Epson Stylus Pro 7500, Service Manual

Page: 91 / 274

EPSON Stylus Pro 7500 Revision A
Troubleshooting Errors That Require a Service Technician 91
SERVICE CALL 0001000D
SERVICE CALL 0001000E
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Problem
Cover Sensor Failure (00)/(01)
The cover open detection sensor (interlock switch) is abnormal.
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(00): Right side sensor ..... Not installed in the Stylus Pro 7500.
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(01): Left side sensor
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Solution
Check the sensor mounting position. If the error is not canceled by adjusting the
position to the proper place, check the cover open detection sensor.
If there are abnormalities:
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Replace the malfunctioning cover sensor
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Replace the C299 MAIN Board
SERVICE CALL 0001000F
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Problem
CR motor PWM output error
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Solution
n
Replace the C299 MAIN Board
SERVICE CALL 00010010
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Problem
PF motor PWM output error
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Solution
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Replace the C299 MAIN Board
SERVICE CALL 00020000
(NVRAM ERROR)
SERVICE CALL 00020001
(INTERNAL RAM ERROR)
SERVICE CALL 00020002
(SRAM ERROR)
SERVICE CALL 00020003
(DRAM ERROR)
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Problem
Unusual condition detected.
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Solution
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Make a note of the error code that was generated, turn on the power again and
check if the same error is generated again. If there is reproducibility, replace the
C299 MAIN Board.
SERVICE CALL 10000004
(CPU VECTOR 4 / GENERAL IMPROPER COMMAND ISSUED)
SERVICE CALL 10000006
(CPU VECTOR 6 / SLOT IMPROPER COMMAND)
SERVICE CALL 10000009
(CPU VECTOR 9 / CPU ADDRESS ERROR)
SERVICE CALL 1000000A
(CPU VECTOR 10 / DMAC/DTC ADDRESS ERROR)
SERVICE CALL 1000000B
(CPU VECTOR 11 / WD TIMER OUT ERROR)
SERVICE CALL 10000 **
(CPU VECTOR 32 ~ 63)
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Problem
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Make a note of the error code of the error that occurred, turn on the power again
and check if the same error is generated again. If there is reproducibility, replace
the C2999MAIN board.
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Check if there are differences in the occurrence of errors according to print data
(size, print mode, etc.).