Troubleshooting
10-9
Color gaps
Try one or more of these solutions:
❏
Make sure that your paper is not damaged, dirty, or too old.
Also, make sure that the printable side of the paper is face up
in the sheet feeder.
❏
Run the Head Cleaning utility to clear any clogged ink
nozzles.
❏
Check the
b
error light. If the light is flashing, replace the
appropriate ink cartridge. See “Replacing Ink Cartridges” on
page 8-1.
❏
Adjust the color settings in your application or in your printer
software’s Advanced dialog box. For instructions, see
“Making the Advanced settings” on page 3-12 for Windows
or “Making the Advanced settings” on page 5-11 for
Macintosh.
❏
Clear all settings, and select
Automatic
as the Mode setting
on your printer software’s Main menu (Windows) or in the
Print dialog box (Macintosh).
❏
Make sure that the Media Type setting selected in the printer
software is appropriate for the type of media that is loaded in
the printer.
Incorrect or missing colors
Try one or more of these solutions:
❏
Change the Ink setting in your printer software to
Color
. For
instructions, see “Using the Automatic mode” on page 3-9 for
Windows or “Using the Automatic mode” on page 5-8 for
Macintosh.