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Troubleshooting
10-7
If the check page does not print satisfactorily as shown below,
there is a problem with the printer. For example, if any segment
of the printed lines is missing, this could mean a clogged ink
nozzle or a misaligned print head.
The above sample may be show in black and white, but the actual check
pattern prints in color.
Print Quality Problems
If you are having print quality problems, try the solutions offered
in this section.
Horizontal banding
Try one or more of these solutions:
❏
Make sure that the printable side of the paper is face up in the
sheet feeder.
❏
Run the Head Cleaning utility to clear any clogged ink
nozzles.
❏
Clear all settings, and select
Automatic
as the Mode setting
on your printer software’s Main menu (Windows) or in the
Print dialog box (Macintosh).
❏
Check the
b
error light. If the light is flashing, replace the
appropriate ink cartridge. See “Replacing Ink Cartridges” on
page 8-1 for details.
Segments are missing