10-2
Troubleshooting
For Windows users
The Technical Support Web Site provides you with tips to help
solve any problems you may encounter when using your printer.
If you encounter a problem, access the Problem Solver or
Technical Support in one of the following ways:
❏
From the Windows Start menu
Click
Start
, point to
Programs
and then to
Epson
, then click
Technical Support
.
❏
From Status Monitor 3
Click
Technical Support
in the Status Monitor 3 dialog box.
❏
From your printer software
Click
Technical Support
on the Main menu of the printer
software.
For Macintosh users
EPSON’s Technical Support Web Site provides help with
problems that cannot be solved using the troubleshooting
information in your printer documentation.
To access Technical Support, insert the CD in the CD-ROM drive
and double-click the
Technical Support Web Site
icon in the
EPSON window.