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Troubleshooting

9-3

Diagnosing the Problem

Troubleshooting printer problems is best handled in two easy
steps: first diagnose the problem, then apply likely solutions until
the problem is fixed. The information that you need to diagnose
the most common problems is provided by the printer’s control
panel lights and by the Status Monitor utility.

Use the information presented in this chapter to pinpoint the
source of your problem, then apply the recommended solutions
until the problem is solved.

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Summary of Contents for Stylus Color 670

Page 1: ...e U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION SEIKO EPSON CORPORATION shall not be held liable for ...

Page 2: ... 2 ...

Page 3: ... Paper 1 2 Loading Special Paper and Other Media 1 3 About special media cleaning sheets 1 6 Loading Envelopes 1 6 Using EPSON Photo Paper 4 x 6 inch 200 x 300 mm 1 7 Loading Photo Paper 1 7 Removing the perforated margins 1 8 Storing EPSON Photo Paper 1 11 Chapter 2 Using the Printer Software for Windows Printer Software Introduction 2 3 Getting more information 2 3 Accessing the printer software...

Page 4: ...ing Information Through Online Help 2 31 Accessing help from your application 2 31 Accessing help from the Windows Start menu 2 31 Increasing the Print Speed 2 32 General tips 2 32 Using Speed Progress 2 34 Using Port Configuration Windows NT 4 0 only 2 37 Chapter 3 Checking Printer Status and Managing Print Jobs for Windows Using the Progress Meter 3 2 Using EPSON Spool Manager 3 3 Using EPSON St...

Page 5: ...he Printer Utilities 4 24 EPSON StatusMonitor 4 24 Nozzle Check 4 25 Head Cleaning 4 25 Print Head Alignment 4 25 Configuration 4 26 Chapter 5 Checking Printer Status and Managing Print Jobs for Macintosh Using EPSON StatusMonitor 5 2 Accessing EPSON StatusMonitor 5 2 Making Configuration Settings 5 3 Using EPSON Monitor3 5 4 Accessing EPSON Monitor3 5 4 Managing print jobs with EPSON Monitor3 5 5...

Page 6: ...8 Chapter 8 Maintenance Checking the Print Head Nozzles 8 2 Using the Nozzle Check utility 8 2 Using the control panel buttons 8 3 Cleaning the Print Head 8 4 Using the Head Cleaning utility 8 5 Using the control panel buttons 8 8 Aligning the Print Head 8 9 Cleaning the Printer 8 10 Transporting the Printer 8 11 Updating Software 8 13 Updating to Windows 98 8 13 Updating the driver in Windows NT ...

Page 7: ...low 9 16 Printer Doesn t Print 9 16 All lights are off 9 17 Lights came on and then went out 9 17 Only the power light is on 9 17 Paper out light is flashing or on 9 18 One of the ink out lights is flashing or on 9 19 Ink out lights are on and the other lights are flashing 9 19 Paper Doesn t Feed Correctly 9 19 Paper doesn t feed 9 20 Multiple pages feed 9 20 The paper jams 9 21 Paper isn t ejecte...

Page 8: ...ons Printing B 2 Paper B 2 Paper specifications B 3 Printable area B 5 Ink Cartridges B 6 Mechanical B 7 Electrical B 8 Environmental B 9 Safety Approvals B 9 System Requirements B 10 For PCs B 10 For Macintosh computers B 10 Glossary ...

Page 9: ...ower cord comes attached to the printer The shape of the AC plug varies by country be sure the plug included is the right shape for your location Remove all protective materials packed with your printer before setting up and turning on the printer Follow the instructions included with the printer to remove these materials Save all packaging and protective materials for transporting the printer in ...

Page 10: ... Functions Printer Parts and Control Panel Functions Buttons Button Function sheet feeder edge guide output tray extension output tray printer cover paper support ink cartridge clamps control panel adjust lever print head ...

Page 11: ...light is off Light Description P power On when the printer is on Flashing when printer is receiving data printing replacing an ink cartridge charging ink or cleaning the print head S paper out On when the printer is out of paper Load paper in the sheet feeder then press the E load eject button to resume printing Flashing when the paper is jammed Take all of the paper out of the feeder then reload ...

Page 12: ... 4 Printer Parts and Functions ...

Page 13: ...he same circuit as photocopiers or air control systems that regularly switch on and off Avoid electrical outlets controlled by wall switches or automatic timers Keeptheentire computer system away from potentialsources of electromagnetic interference such as loudspeakers or the base units of cordless telephones Do not use a damaged or frayed power cord If you use an extension cord with the printer ...

Page 14: ... printer Do not put your hand inside the printer or touch the ink cartridges during printing Do not move the print head by hand otherwise you may damage the printer Always turn the printer off using the P power button When this button is pressed the P power light flashes briefly then goes off Do not unplug the printer or turn off the power to the outlet until the P power light stops flashing Befor...

Page 15: ... the date printed on the cartridge carton For best results use up the ink cartridges within six months of installing them Do not dismantle the ink cartridges or try to refill them This could damage the print head When choosing a place for the printer Place the printer on a flat stable surface that extends beyond the printer base in all directions The printer will not operate properly if it is tilt...

Page 16: ... the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines and copiers in an effort to reduce air pollution caused by power generation Warnings Cautions and Notes w Warnings must be followed carefully to avoid bodily injury c Cautions must be observed to avoid damage to your equipment Notes contain important informa...

Page 17: ...n Paper 1 2 Loading Special Paper and Other Media 1 3 About special media cleaning sheets 1 6 Loading Envelopes 1 6 Using EPSON Photo Paper 4 x 6 inch 200 x 300 mm 1 7 Loading Photo Paper 1 7 Removing the perforated margins 1 8 Storing EPSON Photo Paper 1 11 ...

Page 18: ... than the width of your paper 2 Fan a stack of paper then tap it on a flat surface to even the edges 3 Load the stack of paper in the sheet feeder with the printable side up and the right edge of the paper resting against the right edge guide Then slide the left edge guide against the left edge of the paper Note Always load paper into the sheet feeder short edge first Make sure the paper stack fit...

Page 19: ...complete list of these products When loading special media distributed by EPSON read the instruction sheets packed with the media first and keep the following points in mind Make sure the printable side of the paper is facing up when loading media into the sheet feeder See the instruction sheets packed with the media to determine which side is the printable surface Some media have cut corners to h...

Page 20: ...in paper under the glossy film If you wish to load multiple sheets load a maximum of 20 sheets and set the minimum top margin of the page to 30 mm Ink Jet Transparencies Up to 30 transparencies Always put a sheet of plain paper under the stack of transparencies Photo Quality Self Adhesive Sheets One sheet at a time Photo Paper Up to 20 sheets For 200 300 mm Photo Paper you can only load one sheet ...

Page 21: ...o the position To change the setting open the printercover and position the leveras shown in the illustration Note Return the adjust lever to the 0 position before printing on media of normal thickness Leaving the lever in the position may cause gaps in the printed image When the adjust lever is in the position make sure the High Speed setting in the printer driver s Advanced dialog box is off To ...

Page 22: ...note the following You can load up to 10 envelopes into the sheet feeder Note The folding quality and thickness of envelopes varies widely If the total thickness of the stack of envelopes exceeds 10 mm press each envelope in the stack flat before loading Set the adjust lever to the position To do this open the printer cover and reposition the lever Note Return the adjust lever to the 0 position wh...

Page 23: ...o thin they may curl during printing Select Plain Paper as the Media Type setting in the printer driver Using EPSON Photo Paper 4 x 6 inch 200 x 300 mm EPSON Photo Paper S041134 S041254 is perforated around the margins so you can trim your printed images to look like 4 6 inch 102 152 mm or 200 300 mm photographs Loading Photo Paper Note the following when loading EPSON Photo Paper Available envelo...

Page 24: ...ck of Photo Paper but do not print on it You can load up to 20 sheets of 4 6 inch Photo Paper or one sheet of 200 300 mm Photo Paper into the sheet feeder Do not fold the paper before printing Cut or tear the paper at the perforation only after printing Select Photo Paper as the Media Type setting and Photo Paper 4 6 in or Photo Paper 200 300 mm as the Paper Size setting in your printer driver Rem...

Page 25: ...d forth a few times along the perforations then carefully tear the margins off You can also remove the margins by cutting along the perforations Note Keep in mind that the edges of your image might be cut off when you remove the perforated margins See the illustrations below ...

Page 26: ...1 10 Paper Handling 4 x 6 inch 17 mm 0 67 in trimmed size printed image size 6 mm 0 24 in 3 mm 6 mm 3 mm 0 12 in ...

Page 27: ...nal package as soon as you finish printing and avoid storing it in places exposed to high temperature humidity or direct sunlight EPSON recommends storing your printouts in a resealable plastic bag and keeping them away from high temperature humidity and direct sunlight 19 mm 0 75 in trimmed size printed image size 8 mm 0 31 in 5 mm 19 mm 5 mm 0 2 in ...

Page 28: ...1 12 Paper Handling ...

Page 29: ...Using the Printer Software for Windows 2 1 Chapter 2 Using the Printer Software for Windows ...

Page 30: ...he Paper menu settings 2 19 Fitting your document to the paper size 2 20 Printing two or four pages on one sheet 2 21 Printing posters 2 22 Printing a watermark on your document 2 23 Using the Printer Utilities 2 26 Status Monitor 3 2 27 Nozzle Check 2 27 Head Cleaning 2 27 Print Head Alignment 2 28 Speed Progress 2 28 Monitoring Preferences 2 30 Getting Information Through Online Help 2 31 Access...

Page 31: ...s see Using the Printer Utilities on page 2 26 Note The specific features available in the printer software vary depending on the version of Windows you are using Online help provides more information about the printer software See Getting Information Through Online Help on page 2 31 for instructions on accessing help Accessing the printer software You can access the printer software from most Win...

Page 32: ...rinter then click Properties on the File menu For Windows NT 4 0 select your printer then click Document Defaults on the File menu The printer driver opens Making Changes to Printer Settings The printer driver features the following menus and settings The Mode settings on the Main menu are arranged to give you four levels of control over the printer driver as explained below Main Media Type Ink Mo...

Page 33: ...ia Type under which it is grouped shown in larger type For some media there are several Media Type settings to choose from PhotoEnhance This mode lets you choose from a variety of image correction settings specially designed for photos See Using the PhotoEnhance mode on page 2 9 Custom This mode lets you choose from a list of ready made or personalized settings suited to the kind of document you w...

Page 34: ...1 EPSON Photo Quality Ink Jet Cards A6 S041054 EPSON Photo Quality Ink Jet Cards 5 8 S041121 EPSON Photo Quality Ink Jet Cards 8 10 S041122 EPSON Photo Quality Self Adhesive Sheets A4 S041106 EPSON Ink Jet Note Cards A6 with envelopes S041147 EPSON Ink Jet Greeting Cards 5 x 8 with envelopes S041148 EPSON Ink Jet Greeting Cards 8 x 10 with envelopes S041149 EPSON Matte Paper Heavyweight A4 S041259...

Page 35: ...k Jet Transparencies Note The availability of special media varies by location EPSON Photo Quality Glossy Film A4 S041071 EPSON Photo Quality Glossy Film A6 S041107 EPSON Photo Stickers 16 A6 S041144 EPSON Photo Stickers 4 A6 S041176 EPSON Ink Jet Transparencies A4 S041063 ...

Page 36: ...e Media Type setting see Making the Media Type setting on page 2 5 Note Depending on the media selected in the Media Type list while Automatic is selected a slider appears under the Custom radio button that lets you choose from Quality or Speed settings Select Quality when print quality is more important than speed Most Windows applications feature paper size and page layout settings that override...

Page 37: ...vailable when printing 16 24 or 32 bit color data Printing with PhotoEnhance selected may increase the time required for printing depending on your computer system and the amount of data contained in your image You can select from the following settings Standard This setting provides standard image correction for most photos Try this first People This setting is best for photos of people Nature Th...

Page 38: ...pearance of photographs taken with a film camera Using the Custom mode The Custom mode offers ready made settings designed for printing text and graphs and for applying a color matching method You can also create and save your own custom settings See Using the Advanced settings on page 2 11 for details Soft Focus This setting makes your photos look as if they were taken with a soft focus lens Sepi...

Page 39: ...e affected by the Custom setting you select See Making the Media Type setting on page 2 5 Using the Advanced settings The settings in the Advanced dialog box give you complete control over your printing environment Use these settings to experiment with new printing ideas or to fine tune a range of print settings to meet your individual needs Once you are satisfied with your new settings you can gi...

Page 40: ...nd 98 The Windows NT 4 0 printer driver screens differ only slightly 1 Select Custom as the Mode setting on the Main menu and then click Advanced The following dialog box appears 2 Select the Media Type you loaded in the printer For details see Making the Media Type setting on page 2 5 3 Choose Color or Black as the Ink setting 4 Specify a Print Quality setting 5 Make other settings as necessary F...

Page 41: ...s in the same document will be printed in color Some settings may be unavailable depending on the Media Type Ink and Print Quality settings you make 6 Click OK to apply your settings and return to the Main menu Ifyou wanttoreturntotheMain menu withoutapplyingyour settings click Cancel To save your Advanced settings see the next section Saving and deleting your settings To save your Advanced settin...

Page 42: ... the setting name in the Custom Settings dialog box and click Delete Using your saved settings To select your settings click the Custom button on the Main menu then select your setting in the Custom Settings list located to the right of the Custom button If you change the Media Type or Ink settings when one of your customized settings is selected in the Custom Settings list the selection shown in ...

Page 43: ...Using the Printer Software for Windows 2 15 Previewing your printout Select the Print Preview check box on the Main menu when you wish to view a preview of your document before printing ...

Page 44: ...rform the following functions Drag n Drop Clicking this button lets you select and move watermarks Zoom Clicking this button enlarges or reduces the size of the previewed page Fit to screen Clicking this button scales the previewed page so that it fits the size of the window Select this option if you want to see the entire page at one time Maximum zoom Clicking this button displays the previewed p...

Page 45: ...e page The printer cannot print anything which exceeds this rectangle Press the icon button again to turn this feature off Watermark Clicking this button opens the watermark settings dialog box where you can change any of the current watermark settings Reset watermark settings Clicking this button returns allwatermark settings to what they were when the Print Preview window was first opened If not...

Page 46: ...ify your printout style using a variety of printer driver settings located on the Paper and Layout menus On the Paper menu you can set the paper size the number of copies the orientation of your printout and the printable area On the Layout menu you can automatically match the document size to the paper size print two or four pages on a single sheet of paper print poster size images by enlarging o...

Page 47: ...the Paper menu Paper Size Select the paper size you want to use You can also add a custom paper size Copies Select the number of copies you wish to print You can select Collate to print one set at a time or Reverse Order to determine the order in which you wish to print multiple copies of your document Orientation Select Portrait tall or Landscape wide to change the orientation of your printout If...

Page 48: ...imum if you need to increase the printable area Note When Maximum is selected the print quality may decline at the edges of the printout Before printing large jobs using this setting print a single sheet to confirm quality When Maximum is selected make sure the paper loaded in the paper feeder is not curled Normal Prints your document at its normal size Fit to Page Proportionally enlarges or reduc...

Page 49: ...the following settings Custom Allows you to manually reduce or enlarge an image Click the arrows next to the Scale to box to select a percentage between 10 and 400 2 Pages 4 Pages Prints two or four pages of your document on a single piece of paper Page Order Opens the Print Layout dialog box where you can specify the order in which the pages will be printed on the sheet of paper Some settings may...

Page 50: ...o cover 4 9 or 16 printed sheets of paper Select Poster as the Multi Page setting to print a poster size image Click the Settings button to adjust the way your poster will print The Poster Settings dialog box opens Print page frames Prints a frame around each page that is printed on the sheet of paper ...

Page 51: ...Printing a watermark on your document To print a watermark on your document click anywhere in the Watermark list box on the Layout menu and select from the list of predefined watermarks You can also add your own text based or image based watermarks to the Watermark list Overlapping Panels Slightly overlaps the images so that they can be aligned more precisely Print Cutting Guidelines Prints border...

Page 52: ...elect BMP 2 Click the Browse button to specify the bitmap file you want to use then click OK 3 Type a name for your watermark in the Name box then click Save 4 Click OK to return to the Layout menu Creating a text based watermark 1 Select Text 2 Type your text in the Text box The text that you enter will also be assigned to the watermark as a watermark name ...

Page 53: ...ur watermark 1 Click the Settings button The following dialog box appears 2 From the Watermark list box select the watermark you want to make settings for then make Color Position Density Size Font Font Style and Angle settings For details please see the online help Your settings are reflected in the display on the left side of the dialog box 3 When you are finished making the settings click OK ...

Page 54: ...ties click the Utility tab in the printer software window then click the button for the utility you wish to use For information on how to access the printer software see Accessing the printer software on page 2 3 Note The letter in parentheses after the utility name indicates the shortcut key for that utility Press Alt and the letter on the keyboard to open that utility Do not use the Nozzle Check...

Page 55: ...ation Nozzle Check The Nozzle Check utility checks the print head nozzles for clogging Check the nozzles if you notice print quality has declined and after cleaning to confirm that the print head nozzles have been cleared If the nozzle check indicates the print head needs cleaning you can access the Head Cleaning utility directly from the Nozzle Check utility See Checking the Print Head Nozzles on...

Page 56: ...ical lines Follow the on screen instructions to use this utility Speed Progress You can make settings related to print speed and progress in this dialog box The available settings are as follows High Speed Copies To print multiple copies of your document faster select High Speed Copies Show Progress Meter To monitor the progress of your print job select Show Progress Meter ...

Page 57: ... the RAW format instead of the EMF metafile format Windows NT based applications use the EMF format by default Try using this option if documents spooled in EMF format do not print correctly Spooling RAW datatype requires less resources than EMF so some problems Insufficient Memory Disk Space to Print Slow print speed etc can be solved by selecting the Always spool RAW datatype check box When spoo...

Page 58: ...ssages communication error messages or ink status messages displayed during printing scanning or copying Select the appropriate check box to specify the error types for which you wish to receive notification Select Shortcut Icon Select the Shortcut Icon check box to have a shortcut icon placed in your Windows taskbar Clicking the shortcut icon in the taskbar will open EPSON Status Monitor 3 To sel...

Page 59: ...ding on your application you may need to click a combination of these buttons Click Help at the bottom ofthe Main Paper Layout and Utility menus for help related to the items on that menu For Windows 95 98 and NT 4 0 you can get specific help related to any item on a menu by right clicking the item then clicking the What s This command Accessing help from the Windows Start menu Click the Start but...

Page 60: ...ighest resolution and extensive use of color for example when you are printing a camera ready composite that includes color photographs it may still be possible to optimize the print speed by adjusting other printing conditions Keep in mind that changing some conditions to increase the print speed may also lower print quality The following table shows the factors that inversely affect print speed ...

Page 61: ...i cs Image size Small Large Resolutio n Low High Print speed Faster Slower Printer driver menu Printer driver settings Ink Black Color Advance d dialog box Main menu Flip Horizontal Off On Advance d dialog box Collate Off On Paper menu Reverse Order Off On Data characteristi cs Variety of colors Grayscale Full color Hardware resources System speed Faster Slower HDD free space Large Small Memory fr...

Page 62: ...ox to turn on high speed printing for multiple copies This speeds up printing by using your hard disk space as a cache when printing multiple copies of your document EPSON Printer Port For Windows 95 and 98 only Select this check box to enable the EPSON printer port which is optimized for EPSON printers instead of the Windows default printer port This speeds up the data transfer rate to EPSON prin...

Page 63: ...e Device Manager tab Message Action High Speed DMA Transfer enabled DMA transfer is already enabled Click OK to close the dialog box For higher data transfer rates use DMA Transfer Follow the steps below this table toenable DMA transfer No message Your system s parallel port setting does not allow DMA transfer However if you change the parallel port setting to ECP or Enhanced using your computer s...

Page 64: ...Output Range settings shown in the resource settings box 5 Select a basic configuration setting from the Setting based on list that uses the same Input Output Range settings as those you wrote down in Step 4 and make sure the Direct Memory Access channel and Interrupt Request numbers are allocated and displayed Confirm also that the Conflicting device list box shows No conflicts 6 Click OK to save...

Page 65: ...d person with administrative privileges If your computer has a parallel port that supports ECP mode you can make certain print speed settings in the Port Configuration dialog box Before making settings make sure that ECP mode has been selected in your computer settings For details about ECP mode see your computer manual To access thePortConfiguration dialogbox clickthe Start button point to Settin...

Page 66: ...LPT2 or LPT3 making IRQ and DMA settings here may speed up printing Input the same configuration numbers for IRQ and DMA which you have made with your expansion board See your computer documentation to determine the settings for IRQ and DMA Use DMA Transfer Using DMA transfer to send print data to the computer may help you speed up printing If the Use DMA Transfer check box is not accessible you m...

Page 67: ...dows 3 1 Chapter 3 Checking Printer Status and Managing Print Jobs for Windows Using the Progress Meter 3 2 Using EPSON Spool Manager 3 3 Using EPSON Status Monitor 3 3 4 Accessing EPSON Status Monitor 3 3 4 Viewing information in EPSON Status Monitor 3 3 5 ...

Page 68: ...rogress of the current print job and provides printer status information when bidirectional communication between the printer and computer is established This meter also displays helpful tips for better printing and error messages as explained below Note The Progress Meter does not appear when the Show Progress Meter setting is turned off in the Speed Progress dialog box See Speed Progress on page...

Page 69: ...ge appears in the text box at the top of the Progress Meter window When the ink runs low or out a How to button appears below the text box Click How To and EPSON Status Monitor 3 will lead you step by step through the cartridge replacement procedure Using EPSON Spool Manager EPSON Spool Manager is similar to Windows Print Manager If it receives two or more print jobs at one time it holds them in t...

Page 70: ...ancel pause and resume or restart selected print jobs Using EPSON Status Monitor 3 EPSON Status Monitor 3 displays detailed information on the printer status Note Before using EPSON Status Monitor 3 be sure to read its README file To open this file click Start point to Programs and then EPSON or EPSON Printers then click EPSON Stylus COLOR 670 Readme Accessing EPSON Status Monitor 3 There are two ...

Page 71: ...itor 3 provides the following information Current Status EPSON Status Monitor 3 provides you with detailed printer status information a graphic display and status messages If the ink runs low or out the How to button appears in the EPSON Status Monitor 3 window Clicking How to displays cartridge replacement instructions and moves the print head to the cartridge replacement position Ink Levels EPSO...

Page 72: ...3 6 Checking Printer Status and Managing Print Jobs for Windows ...

Page 73: ...e 4 8 Using the Advanced settings 4 9 Changing the page setup 4 12 Modifying the page layout 4 15 Fitting your document to the paper size 4 16 Printing two or four pages on one sheet 4 16 Printing posters 4 17 Printing a watermark on your document 4 18 Setting the Print Time 4 20 Previewing your printout 4 21 Saving print settings in files 4 23 Using the Printer Utilities 4 24 EPSON StatusMonitor ...

Page 74: ...r Utilities on page 4 24 You can also get more information about the printer software by clicking the help icon in any of the dialog boxes in the printer driver Making Changes to Printer Settings You will find the printer driver settings in the following dialog boxes Print dialog box click Print on the File menu of your application or click Options in the Page Setup dialog box Page Setup dialog bo...

Page 75: ...le so you should always make this setting first Automatic This mode provides the quickest and easiest way to start printing See Using the Automatic mode on page 4 6 PhotoEnhance This mode lets you choose from a variety of image correction settings specially designed for photos See Using the PhotoEnhance mode on page 4 7 Custom This mode lets you choose from a list of ready made or personalized set...

Page 76: ...e setting that matches the paper you loaded in the printer To find out what media type you are using find your media in the list below and refer to the corresponding media type under which it is grouped shown in larger type For some media there are several Media Type settings to choose from ...

Page 77: ...1061 EPSON Photo Quality Ink Jet Card A6 S041054 EPSON Photo Quality Ink Jet Card 5 8 S041121 EPSON Photo Quality Ink Jet Card 8 10 S041122 EPSON Photo Quality Self Adhesive Sheet A4 S041106 EPSON Ink Jet Note Cards A6 with envelopes S041147 EPSON Ink Jet Greeting Cards 5 x 8 with envelopes S041148 EPSON Ink Jet Greeting Cards 8 x 10 with envelopes S041149 EPSON Matte Paper Heavyweight A4 S041259 ...

Page 78: ...r to print in color or Black to print in black and white or grayscale To make the Media Type setting see Making the Media Type setting on page 4 3 Note Depending on the media you choose in the Media Type list while Automatic is selected a slider appears to the right of the Mode options that lets you choose Quality or Speed Select Quality when print quality is more important than speed EPSON Photo ...

Page 79: ...ta contained in your image You can select from the following settings If you are printing photos taken with a digital camera you can alsoselecttheDigital Camera Correction checkbox togiveyour printed images the smooth natural appearance of photographs taken with a film camera Standard This setting provides standard image correction for most photos Try this first People This setting is best for pho...

Page 80: ...e Media Type and Ink settings in the Printdialog box For details see Making the Media Type setting on page 4 3 2 Click the Custom button in the Print dialog box This enables the Custom Settings list located below and to the right of the Custom radio button 3 From the Custom Settings list select the most appropriate setting for the type of document or image you will print Text Graph This setting is...

Page 81: ...ing environment Use these settings to experiment with new printing ideas or to fine tune a range of print settings to meet your individual needs Once you are satisfied with your new settings you can give them a name and add them to the Custom Settings list Making the Advanced settings Follow the instructions below to make Advanced settings 1 Click the Custom button in the Print dialog box then cli...

Page 82: ...nt will be printed in color Some settings may be unavailable depending on the Print Quality Media Type and Ink settings you make 6 Click OK to apply your settings and return to the Print dialog box Click Cancel to return to the Print dialog box without applying your settings To save your Advanced settings see the next section Saving and deleting your settings To save your Advanced settings click S...

Page 83: ... setting in the Custom Settings list located below and to the right of the Custom button If you change the Media Type or Ink settings when one of your customized settings is selected in the Custom Settings list the selection shown in the list returns to Custom Settings The customized setting that was previously selected is not affected by the change To return to your customized setting simply rese...

Page 84: ...2 Orientation SelectPortrait tall or Landscape wide to change the orientation of your printout If you need to print close to the bottom of the page select the Rotate by 180 degrees check box Reduce or Enlarge Use this setting to reduce or enlarge the size of your image from 25 to 400 Printable Area If you want to position your printout at equal distances from the edges of the paper select Centered...

Page 85: ...w papersize clickNew The dialogboxupdates to allow you to enter a name for the new size 3 Type a unique name for the paper size in the Paper Size List 4 Specify the measurement unit as either Inches or cm 5 Enter the width and the height of your paper 6 Specify the margins by typing in the margin input box or by manipulating the preview image ...

Page 86: ...he Page Setup dialog box To delete a custom paper size click Customize in the Page Setup dialog box select it from the list in the Custom Paper dialog box and click Delete Copying a paper size 1 Select the existing paper size to copy and click Copy 2 Specify the measurement unit as either inches or cm 3 Specify the margins by typing in the margin input box or by manipulating the preview image 4 Cl...

Page 87: ...ayout dialog box allows you to automatically match the document size to the paper size place watermarks on documents print two or four pages on a single sheet of paper print poster size images by enlarging one page to cover several sheets or set the order in which you would like the pages of your document to print You can also specify the printing order for your print job When printing multiple co...

Page 88: ...in the Paper Size list Printing two or four pages on one sheet To print two or four pages of your document on one sheet of paper select the Multi Page check box in the Page Layout dialog box then click N up You can make the following settings 2 Pages 4 Pages Prints two or four pages of your document on a single piece of paper Page Order Allows you to specify the order in which the pages will be pr...

Page 89: ...a few of the panels without printing the entire poster click Panel Selection then click the panels you don t wish to print and then click OK Only the panels that you did not click will be printed 1 page covers xx sheets Specifies how many printed sheets of paper the enlarged document page is to cover You can select 4 9 or 16 pages Print Cutting Guidelines Prints border lines on the images to guide...

Page 90: ...atermarkcheckboxinthePage Layout dialog box Select the watermark you want to print from the Name list then specify its position size color and intensity You can change the position and size of the watermark by dragging it with your mouse in the preview window at the left You can also add your own text based or image based watermarks to the Name list Follow these steps ...

Page 91: ...ame list The following dialog box appears 2 To use an image file as a watermark click the Add PICT button Specify the desired image file then click Open To create a text based watermark click the Add Text button Type the text in the Text box select a font and a text style then click OK ...

Page 92: ... Name list you can edit the text and change the font and text style by clicking the Edit Text button 4 Click OK to add your watermark to the Name list in the Page Layout dialog box Setting the Print Time You can specify the time that you want the printer to begin printing your document Follow these steps 1 Click the Background Printing icon button in the Print dialog box The Background Printing di...

Page 93: ...lick Print Note You can check or change the priority of print jobs using the EPSON Monitor3 utility See Using EPSON Monitor3 on page 5 4 for details Previewing your printout The Preview feature allows you to see how your document will look before actually printing it Follow these steps to preview your document 1 Make your printer driver settings 2 Click the Preview icon button in the Print dialog ...

Page 94: ...ermarks Zoom This feature enlarges the or reduces the size of the previewed page Margin Display Non Display This feature displays or hides borderlines which indicate the printable area Waterm ark Editing This button opens the Watermark Edit box This dialog box allows you to add watermarks to the document and to change any of the current watermark settings Add Page Remove Page These buttons let you...

Page 95: ...button in the Print dialog box This feature lets you print the document using the saved print settings at a later time simply by double clicking the saved file Follow these steps Note Use the Preview icon button to switch between the Print Preview and Save File modes Click the icon to select the mode you want 1 Make your printer driver settings 2 Click the Preview icon button in the Print dialog b...

Page 96: ...he current printer status and to perform printer maintenance from your computer screen To access the utilities click the Utility icon button in the Print or Page Setup dialog box then click the button for the utility you want to use EPSON StatusMonitor The StatusMonitor utility monitors the printer status If it detects a printer error it will inform you with an error message You can also use this ...

Page 97: ...d and also after cleaning to confirm that the print head nozzles have been cleaned If the nozzle check indicates the print head needs cleaning you can access the Head Cleaning utility directly from the Nozzle Check utility For details see Checking the Print Head Nozzles on page 8 2 Head Cleaning This utility cleans the print head You may need to clean the head when you notice print quality has dec...

Page 98: ...Macintosh Configuration Clicking this button opens the Configuration dialog box where you can change the way the StatusMonitor utility notifies you when the printer status changes For details see Making Configuration Settings on page 5 3 ...

Page 99: ...rinter Status and Managing Print Jobs for Macintosh Using EPSON StatusMonitor 5 2 Accessing EPSON StatusMonitor 5 2 Making Configuration Settings 5 3 Using EPSON Monitor3 5 4 Accessing EPSON Monitor3 5 4 Managing print jobs with EPSON Monitor3 5 5 Changing the priority of print jobs 5 7 ...

Page 100: ...re printing When open EPSON StatusMonitor displays the amount of ink remaining at the time it was opened To update the ink level information click the Update button Accessing EPSON StatusMonitor To access EPSON StatusMonitor follow the steps below 1 Click Print or Page Setup on the File menu of your application 2 Click the Utility icon button in the dialog box 3 Click the EPSON StatusMonitor butto...

Page 101: ...in the dialog box 3 Click the Configuration button The Configuration Settings dialog box appears This dialog box allows you to make the following settings Error notification Choose how EPSON StatusMonitor notifies you in case of an error Warning Choose how EPSON StatusMonitor notifies you if a warning message becomes necessary Temporary Spool folder Choose the folder for temporary spooling of prin...

Page 102: ...sent to the printer after being stored on your disk Selectthischeckbox topreventhorizontal banding in your printout By default graphics data is sent by the computer to the printer in rectangular bands which prevents the printer from having to reconstruct an entire image in memory before printing it Selecting this check box will make the computer temporarily store the image data on its hard drive a...

Page 103: ...int jobs with EPSON Monitor3 With EPSON Monitor3 you can manage print jobs as follows Use the buttons below to hold resume and delete print jobs for documents selected in the dialog box First select the appropriate print job then click the applicable button Click Stop Print Queue to stop printing Click Start Print Queue to resume printing Hold Stops printingandholdsthe currentprint job in the prin...

Page 104: ... Double click Copies to change the number of copies to print out Click the Show details arrow to open an extension at the bottom of the EPSON Monitor3 dialog box similar to the one below The extended dialog box displays detailed information on a selected document s printer driver settings Print Head Cleaning Starts the Print Head Cleaning utility Status Monitor Starts the EPSON StatusMonitor which...

Page 105: ...iority of print jobs whose print times were previously set in the printer driver s Background Printing dialog box 1 Click the Show details arrow at the bottom of the EPSON Monitor3 dialog box You will see an extended dialog box similar to the one below 2 Click the name of the document whose priority you wish to change in the Document Name column 3 From the Priority list select Urgent Normal Hold o...

Page 106: ... Managing Print Jobs for Macintosh Note If you select Print Time a dialog box appears where you can specify the date and time that the document will print Make sure that your printer and computer are turned on at the time you specify ...

Page 107: ...ing up your printer as a shared printer 6 2 Accessing the printer through a network 6 4 For Windows NT 4 0 Users 6 5 Setting up your printer as a shared printer 6 6 Accessing the printer through a network 6 6 For Macintosh Users 6 10 Setting up your printer as shared printer 6 10 Accessing the printer through a network 6 12 ...

Page 108: ...re on those computers Note This section describes how to use your printer as a shared printer on a network To connect your printer directly to a network without setting it up as a shared printer consult your network administrator Setting up your printer as a shared printer Follow these steps to share a printer connected directly to your computer with other computers on a network 1 Click Start poin...

Page 109: ... CD ROM appears insert the CD ROM in the CD ROM drive then follow the messages on the screen If a dialog box appears requesting you to restart your computer do so Then open the Printers folder and continue from step 7 7 Select your printer in the Printers window and click Sharing on the File menu 8 Select Shared As and enter the printer information as necessary then click OK ...

Page 110: ...he computer to which it is directly connected before you can access it from another computer For instructions see Setting up your printer as a shared printer on page 6 2 1 On the computer from which you want to access the printer click Start point to Settings and click Printers 2 Double click the Add Printer icon 3 The Add Printer Wizard screen appears Click Next 4 Click Network printer then click...

Page 111: ...r printer so that other computers on the network can use it Note This section is written for small network users only If you are on a large network and would like to share your printer consult your network administrator First you need to set up the printer as a shared printer on the computer to which the printer is connected Then you must specify the network path to the printer from each computer ...

Page 112: ... with others on a network 1 Click Start point to Settings and click Printers 2 Select your printer then click Sharing on the File menu 3 Click Shared and enter the Share Name 4 Click OK Note Do not choose any drivers from the Alternate Drivers list Accessing the printer through a network To access your printer from another computer on the network follow these steps ...

Page 113: ...ted before you can access it from another computer For instructions see Setting up your printer as a shared printer on page 6 6 1 Install the printer driver to the client computer from the software CD ROM 2 Double click the Printers icon from the Control Panel right click on your printer s icon then click Properties from the list of options ...

Page 114: ...6 8 Setting Up Your Printer on a Network 3 Click the Ports tab then click Add Port 4 The following dialog appears Select Local Port then click New Port ...

Page 115: ... Network 6 9 5 The following dialog box appears In the text box type name of computer that is connected to the printer name of the shared printer 6 Click OK 7 In the Printer Ports dialog box click Close to return to the Ports menu ...

Page 116: ... shared printer your local printer is connected to the network and can be used by other computers First you need to setup the printer as a shared printer on the computer to which the printer is connected Then you must specify the network path to the printer from each computer that will use it and install the printer software on those computers Setting up your printer as shared printer Follow these...

Page 117: ...elect the port to which the printer is connected 3 Click the Setup button The following dialog box appears 4 Select the Share this Printer check box then type the printer name and password information as necessary 5 Click OK The name of the shared printer appears in the port list in the Chooser 6 Close the Chooser ...

Page 118: ...er choose Chooser from the Apple menu Then click your printer s icon and select the printer port you want to use from the Select a printer port list on the right You can only select from the printers connected to your current AppleTalk zone 3 If the following dialog box appears enter the password for the printer then click OK 4 Select the appropriate Background Printing option button to turn backg...

Page 119: ...ng Ink Cartridges 7 1 Chapter 7 Replacing Ink Cartridges Replacing an Empty Ink Cartridge 7 2 Using the printer s control panel 7 2 Using the Status Monitor 3 7 8 Replacing an Old or Damaged Ink Cartridge 7 8 ...

Page 120: ... the lights on your printer and the actions you need to take o on f flashing w Warning Keep ink cartridges out of the reach of children Do not allow children to drink from or otherwise handle the cartridges If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing...

Page 121: ...if the other cartridge still contains ink Before printing replace the empty cartridge In addition to the ink used during document printing ink is consumed during the print head cleaning operation and during the self cleaning cycle which is performed when the printer is turned on To replace an ink cartridge using the printer s control panel follow the steps below 1 Make sure the printer is on The P...

Page 122: ...lacement position and the P power light begins flashing c Caution Do not move the print head by hand as this may damage the printer Always use the R cleaning button to move it Note If you press the R cleaning button for three seconds when the B black and A color ink out lights are off the printer will start cleaning the print head ...

Page 123: ...ed even if ink remains 5 Lift the cartridge out of the printer and dispose of it properly Do not take the used cartridge apart or try to refill it w Warning If ink gets on your hands wash them thoroughly with soap and water If ink gets into your eyes flush them immediately with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately The illustration shows c...

Page 124: ...d the cartridge will become unusable Do not remove the blue portion of the tape seal from the top of the cartridge otherwise the print head may become clogged and will be unable to print Do not remove the tape seal from the bottom of the cartridge otherwise ink will leak 7 Place the ink cartridge gently into the cartridge holder with the label on the cartridge facing up Do not press down on the ca...

Page 125: ...t head and begins charging the ink delivery system This process takesaboutthirtyseconds tocomplete Whentheinkcharging process is finished the printer returns the print head to its home position and the P power light stops flashing c Caution The P power light continues to flash while the printer performs the ink charging operation Never turn off the printer while this light is flashing Doing so can...

Page 126: ...r Damaged Ink Cartridge In some circumstances you may need to replace an ink cartridge before it is empty For example if the quality of your printouts remains poor even after repeatedly cleaning and aligning the print head one or both of the ink cartridges may be old or damaged and should be replaced To replace an ink cartridge before the B black or A color ink out light flashes follow these steps...

Page 127: ...Remove the yellow tape seal from the new cartridge c Caution You must remove the yellow tape seal from the cartridge before installingit otherwise a fatalerror willoccur and the cartridge will become unusable Do not remove the blue portion of the tape seal from the top of the cartridge otherwise the print head may become clogged and will be unable to print Do not remove the tape seal from the bott...

Page 128: ... unusable 7 Press the E load eject button again The printer moves the print head back to its home position and charges ink in the system c Caution The P power light continues to flash while the printer performs the ink charging operation Never turn off the printer while the P power light is flashing Doing so can result in incomplete charging of ink 8 Close the printer cover ...

Page 129: ...sing the control panel buttons 8 3 Cleaning the Print Head 8 4 Using the Head Cleaning utility 8 5 Using the control panel buttons 8 8 Aligning the Print Head 8 9 Cleaning the Printer 8 10 Transporting the Printer 8 11 Updating Software 8 12 Updating to Windows 98 8 13 Updating the driver in Windows NT 4 0 8 13 ...

Page 130: ... use the Nozzle Check utility Note Do not use the Nozzle Check utility while printing is in progress otherwise your printout may be marred For Windows users 1 Make sure A4 or Letter size paper is loaded in the sheet feeder 2 Access the printer software If you need instructions see Accessing the printer software on page 2 3 3 Click the Utility tab then click the Nozzle Check button 4 Follow the ins...

Page 131: ...zles using the control panel buttons 1 Turn off your printer 2 Make sure that A4 or Letter size paper is loaded in the sheet feeder 3 Hold down the E load eject button in the illustration below and press the P power button in the illustration below to turn on the printer 4 Then release both buttons ...

Page 132: ... example if any segment of the printed lines is missing there is a problem with the printer This could be a clogged ink nozzle or a misaligned print head See the next section for details on cleaning the print head For information on aligning the print head see Aligning the Print Head on page 8 9 Cleaning the Print Head If you find that the printed image is unexpectedly faint or dots in the printed...

Page 133: ... flashing or on you cannot clean the print head Replace the appropriate ink cartridge first Do not start the Head Cleaning or Nozzle Check utility while printing is in progress otherwise your printout may be marred Using the Head Cleaning utility Follow the steps below to use the Head Cleaning utility For Windows users 1 Make sure that the printer is on and both B black and A color ink out lights ...

Page 134: ... head is clean and to reset the cleaning cycle Below are nozzle check patterns Good sample Print head needs to be cleaned The above sample is in black and white but the actual check pattern prints in color In the check pattern if you find that any segments are missing from the test lines you may need to repeat the head cleaning and print the nozzle check pattern again If print quality hasn t impro...

Page 135: ...t or Page Setup dialog box then click the Head Cleaning button 3 Follow the on screen instructions The P power light flashes while the printer performs the cleaning cycle This operation takes about thirty seconds to complete c Caution Never turn off the printer while P power light is flashing Doing so may damage the printer 4 When the P power light stops flashing click the Confirmation button in t...

Page 136: ...rtridges contact your dealer Note To maintain print quality we recommend turning on the printer for at least one minute every month Using the control panel buttons Follow the steps below to clean the print head using the control panel buttons 1 Make sure that the P power light is on and that both the B black and A color ink out lights are off Note If the B black or A color ink out light is flashin...

Page 137: ...and leave it alone overnight Then do the head cleaning again If the print quality still has not improved one or both of your ink cartridges may be old or damaged and may need to be replaced To replace an ink cartridge before it is empty see Replacing an Empty Ink Cartridge on page 7 2 If print quality remains a problem after replacing the ink cartridges contact your dealer Note To maintain print q...

Page 138: ...utton 4 Follow the messages on your screen to align the print head For Macintosh users 1 Make sure A4 or Letter size plain paper is loaded in the sheet feeder 2 Click the Utility icon button in the Printor Page Setup dialog box then click the Print Head Alignment button 3 Follow the messages on your screen to align the print head Cleaning the Printer To keep your printer operating at its best clea...

Page 139: ...ts as well as the case Be careful not to get water on the printer mechanism or electronic components Do not use a hard or abrasive brush Do not spray the inside of the printer with lubricants unsuitable oils can damage the mechanism Contact your dealer or a qualified service person if lubrication is needed Transporting the Printer Ifyouneedtotransportyourprinter carefullyprepareandrepack it as des...

Page 140: ...ble from the printer 3 Removethepaperfrom thesheetfeederandremovethepaper support 4 Open the printer cover again Secure the ink cartridge holder to the printer with tape as shown below then close the printer cover 5 Push in the output extension tray and then raise the output tray 6 Attach the protective materials to both sides of the printer 7 Repack the printer and power cord in the original box ...

Page 141: ...ON Printer Software from the list Click the Add Remove button and then Yes in the dialog box that appears Click OK in the Add Remove Programs Properties dialog box and install the printer software again Updating the driver in Windows NT 4 0 When you update the printer driver in Windows NT 4 0 please be sure to uninstall the previous printer driver before you install the new driver Installing over ...

Page 142: ...8 14 Maintenance ...

Page 143: ...Troubleshooting 9 1 Chapter 9 Troubleshooting ...

Page 144: ...13 Incorrect or garbled characters 9 13 Incorrect margins 9 14 Inverted image 9 14 Blank pages print 9 15 Printout has smears on the bottom edge 9 15 Printing is too slow 9 15 Printer Doesn t Print 9 16 All lights are off 9 16 Lights came on and then went out 9 17 Only the power light is on 9 17 Paper out light is flashing or on 9 18 One of the ink out lights is flashing or on 9 18 Ink out lights ...

Page 145: ...ly likely solutions until the problem is fixed The information that you need to diagnose the most common problems is provided by the printer s control panel lights and by the Status Monitor utility Use the information presented in this chapter to pinpoint the source of your problem then apply the recommended solutions until the problem is solved ...

Page 146: ... has jammed in the printer Press the E load eject button The printer ejects the jammed paper and then resumes printing If the error is not cleared open the printer cover and remove the jammed paper Then reload paper in the sheet feeder and press the E load eject button The printer resumes printing f B Ink low black ink cartridge The black ink cartridge is nearly empty Obtain a replacement black in...

Page 147: ...ck can help you determine whether the problem comes from the printer or the computer o A Ink out color ink cartridge The color ink cartridge is empty or not installed Replace the color ink cartridge with a new one S020191 See Replacing an Empty Ink Cartridge on page 7 2 for details f P f S o B o A Carriage error The print head carriage is obstructed by jammed paper or other foreign material and ca...

Page 148: ...tor If you use the parallel interface unlock the wire clips on both sides of the interface connector and remove the ground connector if necessary Then disconnect the cable from the printer s interface connector 3 Make sure that A4 or Letter size paper is loaded in the sheet feeder 4 Hold down the E load eject button and press the P power button to turn on the printer Then release both buttons ...

Page 149: ...problem probably lies in the printer software settings application settings the interface cable be sure to use a shielded cable or the computer itself The above sample is in black and white but the actual check page prints in color CMYK If the check page does not print satisfactorily as shown below there is a problem with the printer For example if any segment of the printed lines is missing this ...

Page 150: ...cancel printing To cancel printing follow the instructions below For Windows 95 98 and NT 4 0 When you send a print job to the printer the Progress Meter appears on your computer screen Click the Stop button to cancel printing For Macintosh The procedure for canceling printing for Macintosh varies depending upon whether background printing is on or off ...

Page 151: ...turn off the printer 3 Click the name of the document which is printing in the Document Name list then click the Stop icon button to cancel the print job When background printing is off 1 Press the P power button to turn off the printer 2 Hold down the J command key on your keyboard and press the period key to cancel the print job ...

Page 152: ...indows or in the Print dialog box Macintosh Check the B black and A color ink out lights If a light is flashing replace the ink cartridge See Replacing an Empty Ink Cartridge on page 7 2 Make sure thatMaximum is not selected as the Printable Area setting in your printer driver When this setting is selected banding may occur in the expanded area Make sure the Media Type selected in the printer driv...

Page 153: ... Make sure your paper is not damaged dirty or too old Also make sure the printable side of the paper is face up in the sheet feeder Run the Head Cleaning utility to clear any clogged ink nozzles Check the B black and A color ink out lights If one of the lights is flashing replace the appropriate ink cartridge See Replacing an Empty Ink Cartridge on page 7 2 Adjust the color settings in your applic...

Page 154: ...age 2 11 for Windows or Using the Advanced settings on page 4 9 for Macintosh Run the Head Cleaning utility If colors are still incorrect or missing replace the color ink cartridge If the problem persists replace the black ink cartridge See Replacing an Empty Ink Cartridge on page 7 2 Blurry or smeared printout Try one or more of these solutions Make sure your paper is dry and the printable side i...

Page 155: ...place a support sheet or a sheet of plain paper beneath the stack Or load one sheet at a time Run the Head Cleaning utility Run the Print Head Alignment utility Ink may have leaked inside the printer wipe the inside of the printer with a soft clean cloth w Warning Be careful not to touch the gears inside the printer Printouts Are Not What You Expected If one of the following problems has occurred ...

Page 156: ...ke sure the printer s interface cable is securely plugged in If you are using Windows NT 4 0 try to uninstall the EPSON Printer Port Click Start point to Programs then point to EPSON Printers and click EPSON Printer Port Uninstall Follow the instructions on the screen Incorrect margins Try one or more of these solutions Check the margin settings in your application software Make sure the margins a...

Page 157: ...nk pages print Try one or more of these solutions Select your printer as the default printer in Windows For Windows check the settings in the Paper dialog box Make sure they are appropriate for the paper size you are using For Macintosh check the settings in the Page Setup dialog box Make sure they are appropriate for the paper size you are using Run the Head Cleaning utility to clear any clogged ...

Page 158: ...ting in your printer driver is correct Forinstructions see MakingtheMediaTypesetting on page 2 5 for Windows or Making the Media Type setting on page 4 3 for Macintosh SelectAutomaticastheModesettingon yourprinterdriver s Main menu Windows or in the Print dialog box Macintosh and then move the slider to Speed For instructions see Using the Automatic mode on page 2 8 for Windows or Using the Automa...

Page 159: ... P power button and make sure the printer is on Turn off the printer and make sure the power cord is securely plugged in Make sure your outlet works and is not controlled by a wall switch or timer Lights came on and then went out The printer s voltage may not match the outlet rating Turn off the printer and unplug it immediately Then check the printer labels If the voltage does not match DO NOT PL...

Page 160: ...rint Try printing a smaller image If you are using Windows NT 4 0 try to uninstall the EPSON Printer Port Click Start point to Programs and EPSON Printers then click EPSON Printer Port Uninstall Follow the messages on the screen Clear any stalled print jobs from the Spool Manager For instructions see Using EPSON Spool Manager on page 3 3 If the printer sounds like it s trying to print but is unabl...

Page 161: ...rinter 2 Turn the printer off Check for and remove any foreign objects or pieces of paper from inside the printer Also make sure that there is sufficient space around the vent on the back of the printer to allow proper ventilation Remove any objects blocking the vent Then turn the printer back on Note If you cannot remove the foreign object by yourself do not use force and do not disassemble the p...

Page 162: ...appropriate cartridge See Replacing an Empty Ink Cartridge on page 7 2 Then load the paper again Make sure you follow any special loading instructions that came with your paper See also Paper Handling on page 19 Multiple pages feed Remove the stack ofpaper andmake sure the paper is not too thin See Paper on page B 2 for specifications Fan the edges of the stack to separate the sheets then reload t...

Page 163: ...per is of high quality loaded with the printable side up The paper stack was fanned before loading The paper isn t loaded above the arrow on the left edge guide The left edge guide is adjusted to fit your paper Paper isn t ejected fully or is wrinkled If the paper doesn t eject fully press the E load eject button Also check the Paper Size setting in your application or printer driver If the paper ...

Page 164: ...9 22 Troubleshooting ...

Page 165: ...Consumable Products 10 1 Chapter 10 Consumable Products Consumable products 10 2 ...

Page 166: ...cartridge S020191 EPSON Premium Ink Jet Plain Paper A4 S041214 EPSON 360 dpi Ink Jet Paper A4 S041059 EPSON Photo Quality Ink Jet Paper A4 S041061 EPSON Photo Quality Ink Jet Cards A6 S041054 EPSON Photo Quality Ink Jet Cards 5 8 S041121 EPSON Photo Quality Ink Jet Cards 8 10 S041122 EPSON Photo Quality Self Adhesive Sheets A4 S041106 EPSON Ink Jet Note Cards A6 with envelopes S041147 EPSON Ink Je...

Page 167: ...oto Paper A4 S041140 EPSON Photo Paper 4 6 S041134 EPSON Photo Paper Cards A4 S041177 EPSON Photo Stickers 16 A6 S041144 EPSON Photo Stickers 4 A6 S041176 EPSON Panoramic Photo Paper 210 594 mm S041145 EPSON Iron On Cool Peel Transfer Paper A4 S041154 EPSON Matte Paper Heavyweight A4 S041259 ...

Page 168: ...10 4 Consumable Products ...

Page 169: ...Tips for Color Printing A 1 Appendix A Tips for Color Printing Basics of Color A 2 Image Resolution and Image Size A 5 Guidelines for Using Color A 7 ...

Page 170: ...mount of gray in proportion to the hue Brightness The relative lightness or darkness of the color The method for representing these properties is called the Munsell renotation color system The hue circle and the Munsell renotation color system are useful to understand the properties of color See also the Color Guide Synchronizing monitor colors and printer colors Yourprinterproduces imagesbyprinti...

Page 171: ...ce the printer and monitor produce color images differently and the available range of color produced by the monitor and printer are different the image on the screen does not exactly match your printed output all of the time If you want to adjust or calibrate the printed color to more closely match the on screen color you may have to experiment with the printer driver settings Additionally color ...

Page 172: ... color printing A printer produces color images by printing tiny patterns of ink dots using CMYK colors as mentioned in the previous section Because most ink jet printers are not able to print different gradations of the three primary colors they must use a halftoning method in order to represent millions of colors or the gradation of colors This method is shown in the image below Dithering and er...

Page 173: ... gradation This method is best suited for printing documents that contain detailed graphics or photographic images Image Resolution and Image Size The resolution of your original image affects the quality of your printouts Generally the higher the resolution the better the print quality However keep in mind that the higher the resolution the longer the wait for processing and printing a document G...

Page 174: ...A 6 Tips for Color Printing Print Print 300 pixel 300 pixel 150 dpi 300 dpi 225 pixel 225 pixel 400 pixel 100 pixel 300 dpi 75 dpi Print Print 292 pixel 72 pixel ...

Page 175: ...uments are intended to communicate information opinions or feelings to one or more people and also to get results Therefore first you need to think about who is going to see your work will it be a customer a co worker or some other person Also you should consider what your purpose is do you wish to advise sell or propose or do you have some other purpose For example A marketing proposal with gener...

Page 176: ...or images so that they do not overpower text or graphics Avoid using too much colored text It is more difficult to read than black on white or white on black text Know WHY you are using color Color adds interest and clarity and makes documents appear easier to understand Just as you use fonts and graphics to create appeal and capture attention color provides an additional visual interpretation of ...

Page 177: ...he hue circle to make your document unified Modify saturation or brightness to add interest or Use contrasting hues to make your work more eye catching Do not use complementary colors in documents Note See the Color Guide for details on the hue circle ...

Page 178: ...A 10 Tips for Color Printing ...

Page 179: ...inter Specifications Printing B 2 Paper B 2 Paper specifications B 3 Printable area B 5 Ink Cartridges B 6 Mechanical B 7 Electrical B 8 Environmental B 9 Safety Approvals B 9 System Requirements B 10 For PCs B 10 For Macintosh computers B 10 ...

Page 180: ...EPSON brand or type of paper Always test samples of paper stock before purchasing large quantities or printing large jobs Printing method On demand ink jet Nozzle configuration Monochrome black 64 nozzles Color cyan magenta yellow 96 nozzles 32 each color 3 Resolution Maximum 1440 dpi 720 dpi Print direction Bidirectional with logic seeking Control code ESC P Raster EPSON Remote Input buffer 32 KB...

Page 181: ... papers distributed by EPSON Thickness for plain bond paper 0 08 mm to 0 11 mm 0 003 to 0 004 inch Weight for plain bond paper 64 g m 17 lb to 90 g m 24 lb Size No 10 104 8 mm 241 mm DL 110 mm 220 mm C6 114 mm 162 mm 132 mm 220 mm Paper types Plain bond paper air mail Thickness 0 16 mm to 0 52 mm 0 006 to 0 02 inch Weight 45 g m 12 lb to 75 g m 20 lb Size A6 105 mm 148 mm 5 8 127 mm 203 mm 8 10 20...

Page 182: ... Size A4 210 mm 297 mm Letter 216 mm 279 mm A6 105 mm 148 mm for glossy film Paper types Special papers distributed by EPSON Size A4 210 mm 297 mm Paper types Special paper distributed by EPSON Size A4 210 mm 297 mm Letter 216 mm 279 mm Paper types Special papers distributed by EPSON Size A4 210 mm 297 mm Letter 216 mm 279 mm 100 mm 150 mm 200 mm 300 mm 113 6 mm 175 4 mm Paper types Special papers...

Page 183: ...le area Single sheets including panoramic size and index cards Envelopes A The minimum top margin is 3 0 mm 0 12 When loadingmultiple sheets of EPSON Photo Quality Glossy Film the minimum top margin is 30 0 mm 1 2 B L The minimum left margin is 3 0 mm 0 12 B R The minimum right margin is 3 0 mm 0 12 A B L B R C A B L B R C ...

Page 184: ...enu for Windows or in the Page Setup dialog box for Macintosh However print quality may decline in the expanded area Before printing large jobs using this setting print a single sheet to confirm printout quality Color Black Print capacity 540 pages A4 text at 360 dpi Cartridge life 2 years from production date within 6 months after opening package at 25 C 77 F Temperature Storage 20 to 40 C 4 to 1...

Page 185: ... by EPSON s warranties Do not use an ink cartridge if the date on the package has expired Mechanical Color Cyan Magenta and Yellow Print capacity 300 pages A4 360 dpi 5 duty each color Cartridge life 2 years from production date within 6 months of opening the package at 25 C 77 F Temperature Storage 20 to 40 C 4 to 104 F 1 month at 40 C 104 F Transit 30 to 60 C 22 to 140 F 1 month at 40 C 104 F 12...

Page 186: ...67 mm 6 6 inches Printing Width 429 mm 16 9 inches Depth 613 mm 24 1 inches Height 295 mm 11 6 inches Weight 5 6 kg 12 3 lb without the ink cartridges 120V Model 220 240V Model Input voltage range 99 to 132V 198 to 264V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 4A 0 2A Power consumption Approx 18W ISO10561 Letter Pattern Approx 2 5W in standby mode ...

Page 187: ... at 40 C 104 F Transit 20 to 60 C 4 to 140 F 120 hours at 60 C 140 F Humidity Operation 20 to 80 RH Storage 5 to 85 RH U S model UL 1950 CSA C22 2 No 950 European model Directive 73 23 EEC EN60950 U S model FCC part 15 subpart B class B European model Directive 89 336 EEC EN 55022 CISPR Pub 22 class B EN 50082 1 IEC 60801 2 IEC 60801 3 IEC 60801 4 EN 61000 3 2 EN 61000 3 3 Australian model AS NZS ...

Page 188: ...nts Your computer dealer can help you update your system if it does not meet these requirements For Macintosh computers To connect this printer to Apple Macintosh computers you must use a USB cable Minimum System Requirements Recommended System i486 25 MHz for Windows 95 and NT 4 0 i486 66 MHz for Windows 98 Pentium or higher processor 16 MB RAM 32 MB RAM or more for Windows 95 and 98 64 MB or mor...

Page 189: ...inting on Letter size paper These requirements may vary depending on the size of the paper the type of application you are using and the complexity of the document you want to print In addition to these system and memory requirements you need 10 MB of free hard disk space to install your printer software To print you also need extra hard disk space amounting to about twice the size of the file you...

Page 190: ...B 12 Printer Specifications ...

Page 191: ...lightness or darkness of an image buffer The portion of the printer s memory used to store data before printing it byte A unit of information consisting of eight bits characters per inch cpi A measure of the size of text characters sometimes referred to as pitch CMYK Cyan blue green magenta yellow and black These colored inks are used to create the subtractive system array of printed colors color ...

Page 192: ...e your printer driver accepts print data from your word processor application and sends instructions to the printer on how to print this data economy printing Printing in which images are printed with fewer dots to save ink error diffusion Error diffusion blends individual colored dots with the colors of the surrounding dots to create the appearance of natural colors By blending colored dots the p...

Page 193: ...ethod of printing in which each letter or symbol is formed by precisely spraying ink onto paper interface The connection between the computer and the printer A parallel interface transmits data one character or code at a time A serial interface transmits data one bit at a time interface cable The cable that connects the computer and the printer local printer The printer connected to the computer s...

Page 194: ...s for using the features of a particular printer Often shortened to driver print queue If your printer is connected to a network print jobs that are sent to the printer while it is busy are stored in a waiting line or print queue until they can be printed RAM Random Access Memory The portion of the printer s memory used as a buffer and for storing user defined characters All data stored in RAM is ...

Page 195: ...r The software program that allows you to check the printer s status subtractive colors Colors produced by pigments that absorb some colors of light and reflect others See also CMYK USB interface Universal Serial Bus interface Enables the user to connect up to 127 peripheral devices such as keyboards mice and printers to the computer through a single general purpose port The use of USB hubs allows...

Page 196: ... 6 Glossary ...

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