9-2
Troubleshooting
Diagnosing the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Error indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Running a printer operation check . . . . . . . . . . . . . . . . . . 9-5
Cancelling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Print Quality Could Be Better . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Horizontal banding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Vertical misalignment or banding . . . . . . . . . . . . . . . . . . . 9-10
Color gaps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Incorrect or missing colors . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
Blurry or smeared printout . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Printouts Are Not What You Expected . . . . . . . . . . . . . . . . . . . 9-13
Incorrect or garbled characters . . . . . . . . . . . . . . . . . . . . . . 9-13
Incorrect margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14
Inverted image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14
Blank pages print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15
Printout has smears on the bottom edge. . . . . . . . . . . . . . 9-15
Printing is too slow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15
Printer Doesn't Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
All lights are off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
Lights came on and then went out. . . . . . . . . . . . . . . . . . . 9-17
Only the power light is on. . . . . . . . . . . . . . . . . . . . . . . . . . 9-17
Paper out light is flashing or on . . . . . . . . . . . . . . . . . . . . . 9-18
One of the ink out lights is flashing or on. . . . . . . . . . . . . 9-18
Ink out lights are on and the other lights are flashing . . 9-18
Paper Doesn't Feed Correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-19
Paper doesn't feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-19
Multiple pages feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-20
The paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Paper isn't ejected fully or is wrinkled . . . . . . . . . . . . . . . 9-21
Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-21
Summary of Contents for Stylus Color 670
Page 2: ... 2 ...
Page 12: ... 4 Printer Parts and Functions ...
Page 28: ...1 12 Paper Handling ...
Page 29: ...Using the Printer Software for Windows 2 1 Chapter 2 Using the Printer Software for Windows ...
Page 72: ...3 6 Checking Printer Status and Managing Print Jobs for Windows ...
Page 142: ...8 14 Maintenance ...
Page 143: ...Troubleshooting 9 1 Chapter 9 Troubleshooting ...
Page 164: ...9 22 Troubleshooting ...
Page 165: ...Consumable Products 10 1 Chapter 10 Consumable Products Consumable products 10 2 ...
Page 168: ...10 4 Consumable Products ...
Page 178: ...A 10 Tips for Color Printing ...
Page 190: ...B 12 Printer Specifications ...
Page 196: ... 6 Glossary ...