Maintenance and Troubleshooting
6-1
Chapter 6
Maintenance and Troubleshooting
Cleaning the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Replacing the fluorescent lamp . . . . . . . . . . . . . . . . . . . . . . . 6-4
Removing the Cover for Thick or Large Documents . . . . . . . . . . 6-5
Transporting the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Operating Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
The fluorescent lamp does not come on.. . . . . . . . . . . . . . . . 6-9
The scanner does not scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
The scanner software does not work properly. . . . . . . . . . . 6-10
The entire image is distorted or blurred. . . . . . . . . . . . . . . . 6-10
Part of the image is distorted or blurred. . . . . . . . . . . . . . . . 6-11
Edges of the document are not scanned.. . . . . . . . . . . . . . . . 6-11
Colors are patchy or distorted at the edges of the image. . 6-11
The image is faint or out of focus. . . . . . . . . . . . . . . . . . . . . . 6-11
The image is too dark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Straight lines in the image come out jagged. . . . . . . . . . . . . 6-12
The image does not look the same as the original. . . . . . . . 6-12
A line of dots is always missing from the scanned image.. 6-13
Colors on your monitor are different from those in the original
image.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
The colors of negative film preview images look strange. . 6-14
Software Setup Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
Summary of Contents for Series Perfection 1240U Series
Page 2: ... 2 ...
Page 8: ... 8 ...
Page 30: ...1 20 Using the Buttons ...
Page 50: ...2 20 Scanning Basics High Contrast Increases the contrast of dull images Open Shadow ...
Page 60: ...2 30 Scanning Basics ...
Page 94: ...3 34 Understanding EPSON TWAIN Features ...
Page 102: ...4 8 Calibrating Your System ...
Page 146: ...6 30 Maintenance and Troubleshooting ...
Page 160: ...A 14 Technical Specifications ...
Page 161: ...Contacting Customer Support B 1 Appendix B Contacting Customer Support Overview B 2 ...