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6-16
Maintenance and Troubleshooting
Note:
If the EPSON Scanners Driver Disk is requested during the
EPSON TWAIN reinstallation, insert the Scanner Software CD in
the CD-ROM drive. Be sure to specify the correct drive letter, the
EPSON
folder, the folder of your preferred language, and the
Win98
(for Windows 98 users) or
Win2000
(for Windows 2000 users)
folder as the location.
You can’t select optional equipment (Film
Adapter).
Make sure the optional equipment is installed correctly. See
“Installing the Film Adapter” on page 5-3.
Scanning Problems
Image is dark, with little or no detail.
❏
Calibrate the screen as described in “Calibrating Your Screen”
on page 4-2.
❏
Change the Destination setting. Select
Screen/Web
as the
“Destination” on page 3-13. Selecting a printer may cause on-
screen colors to be different from the colors of the original,
however colors will be reproduced correctly when it is
printed.
You cannot scan an image or you only get a few
dots for the scanned image.
❏
Make sure a document is placed on the document table of the
scanner.
Summary of Contents for Series Perfection 1240U Series
Page 2: ... 2 ...
Page 8: ... 8 ...
Page 30: ...1 20 Using the Buttons ...
Page 50: ...2 20 Scanning Basics High Contrast Increases the contrast of dull images Open Shadow ...
Page 60: ...2 30 Scanning Basics ...
Page 94: ...3 34 Understanding EPSON TWAIN Features ...
Page 102: ...4 8 Calibrating Your System ...
Page 146: ...6 30 Maintenance and Troubleshooting ...
Page 160: ...A 14 Technical Specifications ...
Page 161: ...Contacting Customer Support B 1 Appendix B Contacting Customer Support Overview B 2 ...