44
Troubleshooting
Print and Noise Problems
PictureMate makes an unexpected noise after you
install a photo cartridge.
The first time you install the photo cartridge,
PictureMate will charge its print head for about three
and a half minutes. Wait until charging finishes before
you turn it off, or it may charge improperly and use
more ink the next time you turn it on.
Your PictureMate makes an unexpected noise when
you turn it on or after it has been sitting for awhile.
PictureMate is performing routine maintenance.
PictureMate sounds as though it is printing, but
nothing prints.
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PictureMate may be preparing to print.
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Make sure the print head nozzles are not clogged.
To clean the print head, see “Cleaning the Print
Head” on page 40.
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PictureMate won’t work properly if it’s tilted or
at an angle. Place it on a flat, stable surface that
extends beyond the printer base in all directions.
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Make sure paper is not jammed and is loaded
correctly so it can feed into PictureMate. Make
sure the handle is not resting on the paper. See
“Loading Paper” on page 12 for paper loading
instructions.
Your memory card does not work correctly.
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Make sure you are using a compatible memory
card. See “Inserting Your Memory Card” on page
14.
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Make sure only one card is inserted at a time.
PictureMate does not read from multiple cards at
once.
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Photos must be in JPEG or Uncompressed TIFF
format and taken with a DCF-compliant camera.
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PictureMate can recognize and print the first 999
photos on your memory card.
Summary of Contents for PictureMate 100
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