October 2019
Installation, Operation and Maintenance Manual
MAN-02-04-97-0713-EN Rev. 1
104
Section 12: Troubleshooting
Troubleshooting
Configuration obj n°
N° indicates the number of the parameter to be configured. To clear the alarm, a table of
all XTE3000 parameters is necessary. Call Emerson After-Sales service to solve the problem.
If the alarm message is “CONFIGURATION OBJ 9999", only one of the XTE3000 parameters
needs to be changed. For example: enter the SET-UP menu, go to "Actuator Setup", then
"Torque Setup", and then either increase or decrease the closing torque by 1%. As the alarm
message disappears re-enter the SET-UP menu, go to "Actuator Setup", then "Torque Setup",
and then set the previous value (see Section 9.1, Actuator set-up, Torque set-up).
Hardware n°
N° indicates the module that is not working. The problem may be due to a malfunction
of the module, to an incorrect wiring between modules, or to an incorrect setting of the
XTE3000. Call Emerson After-Sales service to solve the problem. The following hardware
alarms can be detected:
•
Hardware 1 = incorrect coding of local push-buttons and selector.
•
Hardware 2 = incorrect configuration of Ain/Aout optional module
•
Hardware 3 = no communication between Ain/Aout optional module and base card
•
Hardware 4 = incorrect configuration of type of terminal board
•
Hardware 5 = no communication between terminal board and base card
•
Hardware 6 = incorrect configuration XTE3000 / F01
•
Hardware 7 = incorrect configuration of type of bus card
•
Hardware 8 = no communication between bus card and base card
•
Hardware 9 = Logic Card cannot update the settings of the Power Card (for XTE LP only)
•
Hardware 10 = Logic Card cannot communicate with the Power Card (for XTE LP only)
•
Hardware 11 = no communication between bus card (redundant Profibus card)
and base card
•
Hardware 12 = no communication between encoder and base card
•
Hardware 13 = encoder damaged or wrongly configured
