1846
37
4
3
ELECTRO FREEZE Soft Serve Model
99
T-RMT
12 Troubleshooting Tables
(continued)
PROBLEM
PROBABLE CAUSE
REMEDY
Dispensed
product too soft
(Product
temperature
above 19°F
[-7ºC] )
1.
Dirty or blocked condenser, restricted air
flow.
1.
Contact your Electro Freeze Distributor
for service.
2.
Thermostat set too high or faulty.
2.
Contact your Electro Freeze Distributor
for service.
3.
Component failure.
3.
Contact your Electro Freeze Distributor
for service.
4.
Leak in refrigeration system resulting in
little or no refrigeration.
4.
Contact your Electro Freeze Distributor
for service.
1.
Freezer unplugged.
1. Plug in freezer.
2.
Fuse or breaker blown at main
disconnect.
2. Make sure your freezer is connected to
a separate circuit independent from any
other electrical equipment. Have
technician check fuse or breaker size
and check for low voltage; if not within
10% of nameplate rating call power
company.
3.
Beater motor out on overload.
3. Press overload reset button. Check
product temperature. (Note: cabinet will
continue to cool.)
4.
Off on high pressure cut-out or low
pressure cut-out control.
4. Contact your Electro Freeze Distributor
for service.
5.
Component failure.
5. Contact your Electro Freeze Distributor
for service.
6.
Faulty selector switch.
6. Contact your Electro Freeze Distributor
for service.
Unit does not
operate.
7.
Disconnected or broken wire in
electrical circuit.
7. Contact your Electro Freeze Distributor
for service.
1.
Faulty o-ring.
1.
Replace o-ring.
Mix leaking at
dispensing
head.
2.
Head not properly installed.
2. Install head properly. Replace o-ring if
pinched.
