5
5-9
Troubleshooting
Runtime error messages
For canceling jobs and error messages related to printing, see the Printing Guide. See
the Printing Guide for additional runtime error messages, including printer errors,
alerts to load media in trays or cassettes, and a disk full message. These messages are
reported by the Control Panel and the Fiery utilities.
PostScript error reporting can be turned on as a print option from Mac OS
applications that use a PostScript Level 2 or PostScript 3 driver or by setting the PS
Setup option Print to PS Error
to
Yes.
Check power and cable
This message on the Touch Panel Display indicates that the interface cable between the
Pi6500 Pro and the copier is not connected, or a print job is ready but the copier is not
turned on. Depending on the copier model, the runtime diagnostics Test Scan/Print,
Video Diagnostics, and Cable Check may be available for service technicians.
nnn
Notify IPX (Novell)
Administrator.
Indicates other network errors when the
Pi6500 Pro is already connected to a file server.
Something unexpected has happened and the
user generally cannot recover without
intervention of the network administrator.
Error #197 indicates that you have exceeded the
number of login attempts permitted for this
account on the NetWare file server.
Error #220 indicates that the
guest
account you
selected is not available.
Error #255 usually indicates a hard failure.
Notify the Novell administrator and report the
error number.
The error screen exits to the PServer Setup
screen.
Novell error
Cause
Suggested action or exit
