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Page ix

Logging Tamper Events ............................................................................................... 131

Logging Software Updates ........................................................................................... 131

Chapter 13: About Menu ............................................................................. 132

Panel ............................................................................................................................ 132

Expanders .................................................................................................................... 132

Keypads ....................................................................................................................... 132

Comms ......................................................................................................................... 132

Panel Ethernet .......................................................................................................... 132

Module ...................................................................................................................... 133

Zone Mapping .............................................................................................................. 133

Zone Numbers .......................................................................................................... 133

Zone Addresses........................................................................................................ 133

Appendix A: ARC Communication Formats ............................................ 134

Fast Format .................................................................................................................. 134

Contact ID .................................................................................................................... 134

SIA 1, SIA 2, SIA 3 and Extended SIA 3 ...................................................................... 135

Extended SIA3 V2 .................................................................................................... 135

Appendix B: System Maintenance ............................................................ 136

Inspections ................................................................................................................... 136

Replacing or removing devices .................................................................................... 136

Removing a plug-on module ..................................................................................... 136

Removing a bus device permanently ........................................................................ 136

Replacing a bus device ............................................................................................. 137

Using LEDs for Bus Diagnostics .................................................................................. 137

Appendix C: Log Messages ....................................................................... 138

Introduction .................................................................................................................. 138

Log messages .............................................................................................................. 138

Email error messages ............................................................................................... 142

TCP/IP error messages ................................................................................................ 143

Overview of the SSL-relevant messages ..................................................................... 144

Summary of Contents for i-on Series

Page 1: ...i on Next Generation Security System Engineering Guide Issue 1 Control unit software version 5 0...

Page 2: ...tal loss of power additional expenses in the use of existing power facilities or claims against the purchaser or user by its customers resulting from the use of the information recommendations and des...

Page 3: ...es 11 Chapter 2 Planning the Installation 12 Choosing the installation locations 12 General requirements 12 Control unit 12 Keypads and proximity readers 12 External sirens 13 Checking power availabil...

Page 4: ...27 On board radio detectors 27 Detectors attached to an expander 28 Chapter 5 Installer Menu Map 31 Chapter 6 Detectors Devices Menu 41 Detectors 41 Add Del Detectors 41 Program Zones 41 Address Bus...

Page 5: ...5 PZ Set Response 76 PZ Reset Time 76 Siren Delay 77 Siren Time 77 Strobe on Set 77 Strobe on Unset 77 Part Set Exit Mode 78 Pt set Settle Time 78 Part Set Exit Time 78 Pt set Entry Time 78 Pt set Ala...

Page 6: ...88 Unconfirmed Reset 88 Confirmed Reset 89 HUA Confirm Time 89 Tamper as Tamper Only 89 Masking 89 Alarm response when the system is unset 90 Alarm response when the system is set 90 Mask Override 91...

Page 7: ...Account Numbers 103 Report Type 103 Fast Fmt Channels 103 CID SIA Events 105 Restorals 109 Burg Comms Rearm 109 21CN FF Ack Time 109 Send Tamp As Burg 109 Dynamic Test Call 109 Static Test Call 110 U...

Page 8: ...123 Wired Sirens 123 Wired Keypads 123 KEY RKPZ 123 Internal Sounders 123 Wired Keypad 123 Radio Keypads 124 i rk01 124 KEY RKPZ 124 Expanders 124 Radio and wired expanders 124 EXP PSUs 124 Walk Test...

Page 9: ...ast Format 134 Contact ID 134 SIA 1 SIA 2 SIA 3 and Extended SIA 3 135 Extended SIA3 V2 135 Appendix B System Maintenance 136 Inspections 136 Replacing or removing devices 136 Removing a plug on modul...

Page 10: ......

Page 11: ...able to provide additional zones and outputs Summary of features The i on Next Generation range of control units feature Support for a wide range of peripheral devices including keypads detectors exte...

Page 12: ...robe connections Yes Yes Max custom outputs 4 4 Max outputs system wide Note 5 30 40 Ports Ethernet port Yes Yes USB port Yes Yes On board loudspeaker connections 1 1 Micro SD card slot Yes Yes Device...

Page 13: ...ts and outputs provided by expanders keypads and other peripherals It does not include plug by outputs Note 6 The maximum number of on board zones is for Fully Supervised Loop FSL or 2 wire Closed Cir...

Page 14: ...han one partition may produce un expected results for users of the system When designing a system note that a zone will only be armed when ALL of the partitions that it belongs to are set If a user un...

Page 15: ...ader KEY KPZ01 Wired keypad with built in proximity reader two on board zones one programmable output and terminals for a KEY EP external proximity reader KEY RKPZ Two way battery powered radio keypad...

Page 16: ...allows the control unit to send recorded speech messages and also report alarm information using standard protocols such as Fast Format SIA and Contact ID This module also allows remote maintenance o...

Page 17: ...ing is used this may reduce the available number of zones see page 15 Radio detectors Radio detectors can communicate directly to control units that have built in radio communications or to radio expa...

Page 18: ...expander also supports Two i rk01 one way radio keypads Two external radio sirens Two internal radio sounders Two Wireless Accessory Modules WAMs One wired loudspeaker The maximum number of expanders...

Page 19: ...to be installed Connecting the control unit to a network through the Ethernet port allows you to Configure the control unit and update firmware using the web interface see page 23 Communicate alarm in...

Page 20: ...d unsetting tones The loudspeaker must have an impedance of 16 Ohms You must not connect two loudspeakers in parallel to the same port Cameras You can configure the system to store images from a netwo...

Page 21: ...11 Other supported radio devices The following additional radio devices are also supported DET RSURV01 Radio Site Survey Tool 770REUR 00 Wireless Accessory Module WAM 762REUR 00 Radio receiver 768REUR...

Page 22: ...ations Control unit The control unit must be located Within the protected area but not in an entry or exit zone Upright battery at the bottom on a wall or other flat surface to discourage tamper attem...

Page 23: ...der the use of remote power supplies see pages 10 and 18 When considering the power drawn include the control unit s PCB and all peripherals powered by the control unit including any output devices 12...

Page 24: ...ovide the charge required by the above example to meet Grade 2 requirements Detector zone wiring types Before installation you need to choose the wiring type method to use for any wired detectors Full...

Page 25: ...as shown in Figure 3 The detector must signal masking by closing both the Alarm and Fault contacts together If the detector closes the Fault contact only the control unit reports this as a detector f...

Page 26: ...able to mains earth at the control unit but not at the keypad or expander 2 The continuity of the cable screen is most important and screens MUST be continuous along the full length of the cable 3 Whe...

Page 27: ...the ends of the longest cables Figure 4 Figure 4 Bus Termination Voltage drop In order for the system to work correctly the voltage at each device must NOT drop below 10 5V even when running on the s...

Page 28: ...63V 2 18V 2 72V 3 26V 3 81V 4 35V 4 90V 5 44V 360mA 0 58V 1 15V 1 73V 2 30V 2 88V 3 46V 4 03V 4 61V 5 18V 5 76V 380mA 0 61V 1 22V 1 82V 2 43V 3 04V 3 65V 4 26V 4 86V 5 47V 6 08V 400mA 0 64V 1 28V 1 92...

Page 29: ...es Detectors menu takes you back to the Detectors Devices menu The section starting on page 31 shows a menu map which gives the position of all menus and options in the Installer menu Entering text Yo...

Page 30: ...dinarily the control unit starts only after the mains supply is switched on even if a battery is connected If you want to operate the control unit temporarily using only the battery or a 12VDC supply...

Page 31: ...select 2 wire FSL 2k2 4k7 as the wiring type 9 Specify an installer code When prompted confirm the code DO NOT FORGET THIS CODE 10 You will see one of the following If the lid of the control unit is...

Page 32: ...annot enter a Set Only user code 4 The bottom line displays Detectors Devices which is the first option in the menu 5 Press or to display the next option in the menu then press or to select that optio...

Page 33: ...le to registered users through www touchpoint online com The settings and options provided through the web interface or Downloader have the same behaviour as those provided through the keypad Before y...

Page 34: ...ting access codes You can use the Reset Codes link in the control unit s PCB to reset the user 001 and installer codes in the event that either has been forgotten Note Resetting the codes also deletes...

Page 35: ...i on30R 03 to 50 i on40H 04 to 50 The maximum number of devices on the bus is shown in Table 1 on page 2 Figure 6 shows an example of bus device addressing Figure 6 Bus Device Addressing Example Note...

Page 36: ...Outputs attached to a bus device take the address An dd oo e g W1 03 01 where A One or more letters showing the device type K keypad W Wired Expander R Radio Expander n Bus number always 1 dd Bus devi...

Page 37: ...r Address Zone Number FSL and 2 wire CC wiring PAN Z00 to PAN Z09 000 to 009 4 wire CC wiring PAN Z01 to PAN Z05 001 to 005 If an ADP 10CC board is used ten 4 wire CC zones can be used instead of ten...

Page 38: ...EXP R10 Device number 06 Address R1 06 Detector Address Zone No Detector Address Zone No Detector Address Zone No W1 04 00 040 W1 05 00 050 R1 06 00 060 W1 04 01 041 W1 05 01 051 R1 06 01 061 W1 04 0...

Page 39: ...i on30R 59 57 55 etc i on40H 79 77 75 etc Zone availability for keypads It is possible that there may be no zones available to assign to a keypad This can happen in two ways When the control unit has...

Page 40: ...Addressing and Zone Numbering Page 30 Figure 9 Example zone availability i on30R...

Page 41: ...e all Panel Zone nnn Delete all Delete all Program Zones Zone 000 Name Zone nnn Type Not used Partitions None Visible only in a partitioned system and when zones have a type other than Not Used Attrib...

Page 42: ...4 Full Set OR Part Set D in a Part Setting System Zones Disabled Visible only when a suitable keypad is fitted Wired Zone Type 2K2 4K7 Loudspeaker Volume Buzzer Volume Backlight External Prox Disable...

Page 43: ...WAMs Add Del WAM Edit WAM Cameras IP Cam 1 Camera Triggers None Zone Follow Zone Alarm Trigger Partitions All Partitions Visible only in a partitioned system IP Address HTTP Port Internal 80 2 Output...

Page 44: ...lt O P11 Technical Alarm O P12 Alarm Abort Polarity Normal Pulsed No Partitions All outputs allocated to all Partitions Visible only in a partitioned system Zones None Delay 0 seconds Visible when Pul...

Page 45: ...minutes Strobe on Set Off Strobe on Unset Off Part Set Exit Mode Instant Set Pt set Settle Time 15 seconds Visible only if Part Set Exit Mode is Final Door Lock Set or Exit Terminate Part Set Exit Ti...

Page 46: ...e only if Confirmation Mode is Basic Zone tampers Grade 2 Yes System tampers No Confirmation Confirmation Mode DD243 Not available for EU control units which use Basic Confirmation BS8243 Default for...

Page 47: ...rtitioned system Entry Alarm Delay Yes Abort Time 120 seconds Supervision Tamper Jamming Tamper Force Set Off Tamper Omit Disabled CSID Code 0000 Silence Alerts User Code Mains Fail Delay 0 minutes Se...

Page 48: ...fitted and Report Type is Fast Format Send Tamp As Burg Disabled Visible only when Report Type is SIA or CID Dynamic Test Call Enabled Visible only if Static Test Call is disabled Static Test Call Di...

Page 49: ...Serial Number Blank Connection Type Remote Local Rings to Answer 5 rings Answer on one ring Disabled Access Mode Call Out Only Phone Book Tel No 01 Blank Tel No 02 Blank IP Network IP Address 1 Blank...

Page 50: ...Outputs Radio Outputs Wired Outputs Plug by outputs Expander Outputs Remotes User Hold Up Alarms Prox Tags ARC Reporting Panel Ethernet Module Speech Dialler SMS Email PSU Current Panel External PSU V...

Page 51: ...s Default zone This deletes the ID of the detector and sets all the zone configuration to default values Note The deletion takes place immediately and not when you leave the Installer menu When you de...

Page 52: ...larm zones first followed by Fire and then all other alarm types The control unit always processes alarms before alerts Not Used NU 00 The alarm system will not respond when an event triggers this det...

Page 53: ...that zone to behave like a Final Exit zone if the user part sets the system See page 78 Technical Alarm TA 07 Use this zone type when you want to monitor equipment for example a freezer without raisi...

Page 54: ...a power supply unit triggers a zone with this type the control unit treats this in a similar way to a mains fail at the control unit itself The action taken depends on the values programmed into Syste...

Page 55: ...grammed communication but does not generate an alert until the system is unset This zone type is not available for radio zones Log Only LO 17 When a detector triggers a zone with this type the control...

Page 56: ...tting when the system or partition exit mode is Lock Set see page 73 This zone type is designed for a normally open switch one that is open when the lock is locked Note that this zone type is armed du...

Page 57: ...set only when all the partitions it belongs to are set Press or to scroll through the list of partitions followed by or to assign de assign the zone to each partition as necessary An All Partitions o...

Page 58: ...PSU Fault Y Y Y Ext WD Fault Y Y Y HUD Fault Y Y Y Log Only Y Y Y Y Exit Terminate Y Y Y Y Shunt key Latching Y Y Shunt Key Non Latch Y Y Lock Set Y Y Occupancy Y Y Security Y Y Tamper Return Y Y Y Y...

Page 59: ...Set C Not visible in a partitioned system When a user sets part set C the control unit sets only those zones where Part Set C attribute Yes Part Set D Not visible in a partitioned system When a user...

Page 60: ...attribute if you have connected a latching type of shock or vibration sensor to a zone You will also need to program an output of type Shock Sensor Reset The control unit ignores the zone during sett...

Page 61: ...bus device that it has learned To keep the list up to date the control unit scans the bus during power up and when you leave the Installer menu You can also scan the bus by pressing when you see the...

Page 62: ...this manually by pressing the Request Delete Address button while applying power to the expander or by using Delete Expander page 53 Use the Detectors Devices Address Bus Device to give an EXP PSU a b...

Page 63: ...XP PSU If you select Enabled the control unit will start an alert if battery 2 is missing or has low voltage If you select Disabled the control unit will ignore the presence or absence of battery 2 De...

Page 64: ...e will not need any further configuration Note If you replace a radio expander you must teach the identity of the new radio expander to any receivers such as 762s 768s or WAMs that had previously lear...

Page 65: ...you to program the A B C and D quick set keys In a part setting system you can enable the quick set keys to full set the system or part set part sets B C and D In a partitioned system you can enable a...

Page 66: ...light Use this option to control the brightness of the backlight on keypads such as the KEY KPZ01 and KEY FKPZ Mode This controls whether the backlight is on or off This can be set to Timed The backli...

Page 67: ...d reconnect a new keypad of the same type to the bus When you power up the control unit again the remaining keypads will show an alert that the old keypad has been disabled Select Replace Keypad again...

Page 68: ...t Keypads Name To assign radio keypads to one or more of the partitions if available From the i rk01 menu select Edit Keypads Partitions Once you have entered the Edit Keypads Partitions option press...

Page 69: ...d menu contains the following options Name To change the keypad s name which appears in reported reports faults or other events Partitions partitioned system only To assign the keypad to partitions Th...

Page 70: ...configuration The control unit assigns the bus device address of the keypad you removed to the new keypad along with the name and other settings from the old keypad The new keypad will not need any fu...

Page 71: ...r module the WAM repeats the signals from any detectors within its range amplifying them to a level that the control unit can detect This allows you to increase the area covered by radio detectors Not...

Page 72: ...arm Hold Up Alarm Burglar Alarm Technical Alarm 24 Hour alarm Perimeter Duress Code Tampers Full Set Part Set Unset Zone Follow Zone Alarm Zone Follow This is displayed only if Camera Triggers Zone Fo...

Page 73: ...ear on the keypad display Not Used 00 The output is never active Fire Alarm 01 Active when the control unit starts a fire alarm Hold Up Alarm 02 Active when the control unit starts a hold up alarm Bur...

Page 74: ...depends on the value programmed in System Options Mains Fail Delay see page 98 Battery Fault 13 Active when the control unit detects a fault with its backup battery or a zone of type External PSU Batt...

Page 75: ...l alarm a hold up alarm or a fire alarm the siren has a distinctive tone during a fire alarm The control unit deactivates this output at the end of the siren time See page 75 to choose the siren durat...

Page 76: ...ms it after an alarm The output is active for 10 seconds Full Set Ready 32 Active when no detectors are reporting alarm signals Full Set 33 Active when the system is full set If the system is partitio...

Page 77: ...en you select this type you can choose Polarity See page 69 Latched When set to No the output changes state when activated but then returns to the normal state again after the period specified by On T...

Page 78: ...is activated and deactivates the output when a Lock Set zone is deactivated Burg Confirm timer 50 Not available on EU control units Operates only when BS8243 or DD243 is enabled Active when a Burg con...

Page 79: ...Set exit mode Chime Tone Mimic 73 Active when any zone with a chime attribute is active Alert Active 74 Active when the LEDs around the navigation key on a keypad are red The control unit deactivates...

Page 80: ...and keypads if applicable Select the device that contains the output you wish to program and then one of the following Panel Select one of the following options as displayed on the top line of the di...

Page 81: ...r each custom output which can be All AND or Any OR For the AND mode all inputs to the custom output must be active for the custom output to be active For the OR mode any one of the inputs must be act...

Page 82: ...Note By default a FOB 2W 4B Set button instant sets its assigned partition regardless of the exit mode chosen in the Installer menu To program the FOB 2W 4B to follow the exit mode programmed in the I...

Page 83: ...unit sets the system and converts the Final Exit zone in the set partition to a zone of type Normal Alarm Unsetting When a user de activates the Lock Set zone the control unit converts any zone origin...

Page 84: ...xit Mode is set to Timed Set or Silent Set The exit time can take any value between 10s and 120s Entry Time The entry time can take any value between 10s and 120s The entry time you select in this opt...

Page 85: ...tem Note For a part setting system this option appears in System Options Silent Activation inserted into non mandatory log No keypad and internal sounders Outputs of type Perimeter and Perimeter Timer...

Page 86: ...ad and internal sounders silenced by user code etc Outputs of type Perimeter Timer deactivate on expiry of PZ Reset Time see below or code entry Siren Activation inserted into non mandatory log Keypad...

Page 87: ...to Siren Time This option changes the length of time that the system operates the siren and sounders during an alarm Note This applies to a siren wired directly to the control unit Radio sirens have...

Page 88: ...and have the Part Set attribute act as Normal Alarm zones during part setting Pt set Entry Route This option controls how the system treats Entry Route zones when the system is part set Entry Route I...

Page 89: ...rminate Calendar Set This allows you to configure the control unit to set or unset the alarm system or parts of it at fixed times of day on a seven day cycle If the system is a part setting system you...

Page 90: ...you specify a start time that is less than 10 minutes from the current time shown by the control unit clock that is less than the period set by Warning Time the event will not take action until the fo...

Page 91: ...fault name Exception Start Time Specify the time you want the exception to start then to display the next prompt The time 00 00 is midnight at the beginning of a new day Exception Start Date Specify t...

Page 92: ...a calendar set in this way a total of three times After the third deferral the control unit sets the system Note that deferring setting does not defer any unsetting events Setting Faults If there is a...

Page 93: ...s at the same time This option applies to all keypads both radio and wired and is not affected by allocating keypads to specific partitions Select Yes to make the HUA keys functional Select No to disa...

Page 94: ...etting mode programmed for it in Partitions or Setting Options see page 72 Duress Enable Selecting Yes allows master users to assign the Duress user type to users A duress code can set and unset the s...

Page 95: ...larm abort period does not apply Note This setting is required for INCERT approval A system tamper can be caused by for example Operating a lid back tamper switch on a device Applying a voltage higher...

Page 96: ...options additional options are displayed to define the meaning of a confirmed alarm If the first unconfirmed alarm is caused by the expiry of the entry timer then for DD243 A further two zones that ar...

Page 97: ...The option determines whether the user can unset the system by entering an access code after opening the entry door Select one of the following Off The user can enter an access code at the keypad aft...

Page 98: ...No sounders or sirens Confirmed alarm the control unit waits for any Siren Delay and then starts both internal sounders and external sirens These both run for the Siren Time Siren On Unconfirm The con...

Page 99: ...Tamper as Tamper Only This is available for only for UK control units and when Confirmation Mode is set to BS8243 The purpose of the option is to ensure strict compliance with BS8243 when reporting t...

Page 100: ...e 85 Note There is a delay of about three seconds before the control unit starts the alert at the keypad This delay is intentional and is designed to confirm that the fault is a true fault and not the...

Page 101: ...ecify the zones you want to include in that shunt group Note that it does not matter which partition the zone belongs to the user with the necessary Shunt Code see below will be able to shunt that zon...

Page 102: ...he IDs for learned radio devices Scroll through the list of devices and select Yes for each type you want to delete then press to action your selection The Keypads option deletes one way radio keypads...

Page 103: ...e display in the standby screen such as your company name See page 19 for editing text Remote Needs Entry This option relates to the use of remote controls when unsetting a full set system or full set...

Page 104: ...part set partition Enabled The user must first trigger a Final Exit zone and start the entry timer before unsetting a part set system or partition with a radio keypad The system unsets those partitio...

Page 105: ...udspeaker can belong to one or more partitions Entry Alarm Delay Use this option to determine what the system will do if a user strays from an Entry Route zone during entry This option is available to...

Page 106: ...ming also activate See page 89 If there is no Tamper channel allocated in Fast Format the system sends an unconfirmed alarm Note that the Tamper option is required in Grade 2 systems to comply with PD...

Page 107: ...remote user tries to set the system the control unit will temporarily ignore the remote user Tamper Omit If a user omits a zone it may be necessary also to omit the tamper belonging to that zone Enab...

Page 108: ...conds to the ARC If mains is restored within that time the control unit switches off the red LEDs deactivates the General Fault outputs and logs Mains Restore If a mains interruption lasts for longer...

Page 109: ...it provides different methods of reporting to the ARC For mains fail reporting each method differs in the detail that it can send SIA CID reports can indicate mains failure in individual partitions Fa...

Page 110: ...and the battery is exhausted Note The internal clock adjusts itself for daylight saving in Spring and Autumn SNTP Time Sync You can use this option to keep the time at the control unit synchronised wi...

Page 111: ...User menu or web interface and change the level 4 user name and code The default user name is Level4 A level 4 user cannot perform other tasks such as to set or unset the system omit zones etc Panel U...

Page 112: ...fails the control unit re attempts the connection up to a maximum of 15 attempts Alternate The control unit will attempt to contact the ARC using Tel Recipient 1 or IP Recipient 1 depending on Teleco...

Page 113: ...the second recipient only if ARC Reporting Call Mode is set to Alternate Account Numbers Use this option to store an ARC account numbers If you are configuring a partitioned system the control unit g...

Page 114: ...arm 15 Zone Omit Setting see note 2 04 Open Close 16 Zone Omit System 05 Alarm Abort 17 General Fault 06 Technical Alarm 18 Masking 07 Confirmed Alarm 19 Zone Shunt 08 RF Low Battery 20 Duress Code 09...

Page 115: ...he CID SIA codes included in each report group When you enable a Report Group you are enabling the control unit to send any of the telegrams in that group CID SIA alarm transmissions will take conside...

Page 116: ...338 Ext Siren WAM low battery fail and restore RF Battery PSU 338 External PSU low volts via zone n Faults 342 External PSU AC fail and restore Faults 344 Jamming fail and restore RF Jamming 351 Comm...

Page 117: ...lar Alarm BZ Zone supervision fail and restore Radio keypad supervision fail and restore External siren supervision fail and restore Internal radio sounder supervision fail and restore WAM supervision...

Page 118: ...amper and restore Internal sounder tamper and restore WAM tamper and restore Tampers TA TR WAM trouble and restore Faults UA UR Technical alarm and restore Technical Alarm UA UR Perimeter and Perimete...

Page 119: ...ry time 21CN FF Ack Time This menu appears only if you select Fast Format in Communications Report Type The menu does NOT appear if a GPRS or Ethernet module is fitted A PSTN line connected to a BT21C...

Page 120: ...with a flood of test calls from systems that have all been given the same time Select Communications ARC Reporting Static Test Call Disabled to disable static test calls Unset Comms Use this option t...

Page 121: ...e you can use any of the following options Record Message Press to start recording The control unit starts recording from the module s built in microphone The display shows a progress bar indicating h...

Page 122: ...edge If the called party answers a speech dialler call they can end the call by sending back a DTMF 9 Enabled The control unit ends the call when it receives a DTMF 5 or 9 If the control unit does not...

Page 123: ...of setting part setting or unsetting of a partition or part set by either keypad remote control or keyswitch System Includes any type of system event that is not an alarm tamper or set unset This incl...

Page 124: ...Own Telephone No This option appears when you select either of the UCP protocols The option allows you to record the telephone number that originated the SMS message This number is visible to the rec...

Page 125: ...or missing system battery low battery on radio device and Aux 12V fail Destinations Use this option to specify the recipients of the reports 1 Select a Message 1 4 2 Select one of the four recipients...

Page 126: ...ns path from the control unit before it generates an alert actives communications and activates line fail outputs You can specify different settings for Ethernet plug by and plug on module communicati...

Page 127: ...y the IP Subnet Mask Gateway IP Address and DNS IP Address Note Changes take place only after you exit the Installer menu If you are using DHCP use About Panel About Comms IP Address to find out the I...

Page 128: ...to configure settings to use a dynamic DNS DDNS server which will keep track of any changes to the external IP address of the control unit s internet connection as supplied by the internet service pr...

Page 129: ...loader from the User Menu To use both the speech dialler and remote dial in access from Downloader fit a SIM card that permits both voice and data traffic Note that when setting up a remote connection...

Page 130: ...control unit answers after the first ring Note When using Answer on One Ring set the number of rings in Rings to Answer to a higher number than that used by the equipment sharing the telephone line w...

Page 131: ...mmunicate with the control unit over an IP network This menu allows you to store two IP addresses that the control unit can use to connect to a PC running Downloader The user starts the call by select...

Page 132: ...procedure is repeated every 24 hours for 5 days then every 48 hours for a further 5 days up to a maximum of 30 retries If no successful connection is achieved the keypad displays a remote service fai...

Page 133: ...Loudspeakers You can use this option to test any loudspeakers connected to the system Wired Keypads Use this option to test the sounders on the wired keypads KEY RKPZ Tests the sounders in KEY RKPZ tw...

Page 134: ...EY RKPZ This test behaves the same as for a wired keypad Expanders The Expanders menu allows you to test individual expanders Radio and wired expanders 12V Input Voltage This option shows the voltage...

Page 135: ...test When you select a Walk Test option apart from Chime the display shows the first item in a list of the detectors available for test Walk around the area you wish to test and trigger each detector...

Page 136: ...the list The bottom line of the display shows the zone name To see the zone number press or The end of the bottom line shows the resistance of the zone For 4 wire CC zones the display alternates betw...

Page 137: ...e output you wish to test followed by to activate the output Press again to deactivate the output Press to finish the test Note If you have programmed one of the plug by outputs as an ATS Test output...

Page 138: ...e signal strength Prox Tags This allows you to test a user s proximity tag The keypad display shows a message asking you to present the tag to the keypad Hold the prox tag up to the keypad The keypad...

Page 139: ...owledgement SMS This option appears only if the control unit is fitted with a plug on module that provides PSTN or GSM communications You can use the option to send a test call to any telephone number...

Page 140: ...tamper alarms that occur in the same unset or set period are logged in the mandatory log Any further events of that type are logged in the non mandatory log How the Log Displays User Identities When y...

Page 141: ...separate event Unn Config Change if Downloader changes the configuration of the control unit The user number recorded will be that for the Downloader see table above Logging Tamper Events Tamper even...

Page 142: ...isplay shows the revision of software running on the keypad If you find that the Keypad option does not display an individual keypad s software version you can check the keypad by briefly pressing the...

Page 143: ...ional Mobile Subscribed Identity IMSI to identify the GSM subscriber Version The firmware version of the module Reset Resets the module For a PSTN module this provides PSTN Link Status which shows the...

Page 144: ...ly reported A test signal Contact ID The Contact ID format transmits data from the event log to the Alarm Receiving Centre ARC Examples of messages in the Contact ID format are Example 1 1234 18 1137...

Page 145: ...e log event description The control unit sends those characters shown between and above literally as they appear in the text For example if there is a fire alarm on zone 2 of partition 4 at 10 15 part...

Page 146: ...th Do not use water solvents or any proprietary cleaning materials Walk test all detectors Test any external sounders and strobes Note You can use Test Locate Bus Device to find the location of a bus...

Page 147: ...hold down the address request button on the new expander with the tamper switch activated The control unit will assign the bus device address of the expander you removed to the new expander along with...

Page 148: ...attery 1 charger fault restored Chargr 2 Flt Battery 2 charger fault Chargr 2 Rst Battery 2 charger fault restored Coms O P Flt Plug by comms output fault Coms O P Rst Plug by comms output fault resto...

Page 149: ...Burg Z Restore Burglar alarm on zone n restored Bus 12V Fail 12V DC supply to Bus nn failed Bus 12V Restore 12V DC supply to Bus nn restored Bus Tamper Rstr Bus n has been restored Bus Tamper Bus n ha...

Page 150: ...in for Internal Radio Sounder nn ISN Superv Fail Radio signal fail for 2 hours for Internal Radio Sounder nn ISN Superv Rstr Radio signal restored for Internal Radio Sounder nn ISN Tamper Rstr Tamper...

Page 151: ...unted Shunt Group OFF User nn de activated shunt group n Shunt Group ON User nn activated shunt group n SMS Ex Keys Rstr Excess keys tamper from SMS message restored SMS Excess Keys Excess keys code a...

Page 152: ...Low Battery WAM has low battery WAM PSU Fail WAM has low power supply WAM PSU Restore WAM low power supply restored WAM RF OK WAM supervision OK WAM RF Warning WAM about to fail supervision WAM Sndr...

Page 153: ...ain cannot be found Unknown host 515 Destination mailbox address invalid 517 Problem with senders mail attribute check properties 521 domain does not accept mail see RFC1846 522 Recipient has exceeded...

Page 154: ...eg too many messages exchanged 37648 Internal error eg unexpected failure in lower level module 37776 Unknown identity received eg PSK identity 37904 Public key type mismatch eg asked for RSA key exc...

Page 155: ...d 41360 Processing of the CertificateRequest handshake message failed 41488 Processing of the ServerKeyExchange handshake message failed 41616 Processing of the ServerHelloDone handshake message faile...

Page 156: ...Page 146 www touchpoint online com Product Support UK Tel 44 0 1594 541978 Available between 08 30 to 17 00 Monday to Friday email securitytechsupport eaton com Part Number 12664354 31st May 2016...

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Eaton i-on Series, Engineering Manual

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Summary of Contents for i-on Series

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