dynabook E10-S, Maintenance Manual

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2.1718 Finger Print 2 Troubleshooting
Satellite Pro E10-S / dynabook E10-S Maintenance Manual 2-25
2.18 Finger Print
To check if the computer’s Finger Print is defective or malfunctioning, follow the
troubleshooting procedures below as instructed.
Procedure 1: Windows Application Test
Procedure 2: Connector Check
Procedure 1: Windows Application
Execute Applications in Windows, move finger above Finger Print Reader.
If it can detect finger print, Finger Print is functioning properly.
If it cannot detect finger print, go to Procedure 2.
Procedure 2: Connector Check and Replacement Check
Finger Print is on Secure Pad, and is connected to System Board through FFC cable. If the
Finger Print malfunctions, the system board or Secure Pad might be faulty.
Disassemble the computer following the steps described in Chapter 4 and perform the
following checks:
Check 1 The Secure Pad may be faulty. Replace it with a new one following the
instructions in Chapter 4. Then go through procedure 1 again. If the Finger
Print is still not functioning properly, perform Check 2.
Check 2 The system board may be defective. Replace the system board with a new one
following the steps described in Chapter 4. Then go through procedure 1 again.