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2 Troubleshooting

Satellite Pro E10-S / dynabook E10-S Maintenance Manual

2-iii

Procedure 2 Connector Check and Replacement Check ................................ 2-17

2.12

Headphone/Microphone Port .............................................................................. 2-18

Procedure 1 Windows Application Test ......................................................... 2-18

Procedure 2 Connector Check and Replacement Check ................................ 2-18

2.13

HDMI Port ............................................................................................................. 2-19

Procedure 1 Windows Application Test ......................................................... 2-19

Procedure 2 Connector Check and Replacement Check ............................... 2-19

2.14

Micro SD card Port ................................................................................................ 2-20

Procedure 1 Test Program Check ................................................................... 2-20

Procedure 2 Connector Check and Replacement Check ............................... 2-20

2.15

Camera ................................................................................................................. 2-21

Procedure 1 Windows Application Test ......................................................... 2-21

Procedure 2 Connector Check and Replacement Check ................................ 2-21

2.16

Wireless LAN ........................................................................................................ 2-22

Procedure 1 Windows Application Test ........................................................ 2-22

Procedure 2 Connector Check and Replacement Check ............................... 2-22

2.17

Battery Pack .......................................................................................................... 2-23

Procedure 1 Windows Application discharge Test ......................................... 2-23

Procedure 2 Test Program Check ................................................................... 2-23

Procedure 3 Connector Check and Replacement Check ................................ 2-23

2.18

Finger Print ........................................................................................................... 2-25

Procedure 1 Windows Application................................................................ 2-25

Procedure 2 Connector Check and Replacement Check ............................... 2-25

2.19

Bluetooth .............................................................................................................. 2-26

Procedure 1 Windows Application Test ........................................................ 2-26

Procedure 2 Connector Check and Replacement Check ............................... 2-26

2.20

LAN Port................................................................................................................ 2-27

Procedure 1 Windows Application Test ........................................................ 2-27

Procedure 2 Connector Check and Replacement Check ............................... 2-27

Summary of Contents for E10-S

Page 1: ...1 i 1 Chapter 1 Hardware Overview...

Page 2: ...er Supply 1 11 1 5 Batteries 1 12 1 6 Main Battery 1 12 1 7 Battery Charging Control 1 12 Figures Figure 1 1 ID Parts Description Placement 1 4 Figure 1 2 System Board Configurations 1 5 Figure 1 3 Sy...

Page 3: ...e The computer has the following features Processor CPU is mobile Intel Gemini lake Processor Intel Celeron Gemini lake CPU Celeron N4020 1 1G Hz Host Bridge System Controller System Controller Intel...

Page 4: ...has two wires dual band Sound System REALTEK ALC897 integrated audio controller supports multimedia The sound system contains the following Stereo speakers Headphone Microphone jack Integrated microp...

Page 5: ...abook E10 S Maintenance Manual 1 3 Webcam with embedded internal microphone The computer has an internal camera The parameter is HD 720p The internal microphone is embedded in this camera module Batte...

Page 6: ...ware Overview Satellite Pro E10 S dynabook E10 S Maintenance Manual 1 4 1 2 System Unit Components Figures 1 1 1 2 1 3 and 1 4 show the computer and its system unit configuration respectively Figure 1...

Page 7: ...1 Hardware Overview 1 2 System Unit Components Satellite Pro E10 S dynabook E10 S Maintenance Manual 1 5 Figure 1 2 System Board Configurations...

Page 8: ...e following components Processor Mobile Intel Gemini lake Processor Intel Gemini lake N4020 Processor Core Speed 1 10 GHz CPU Core two core Intel smart Cache 4MB Memory The memory is soldered to the m...

Page 9: ...ace Technology Enhancements of Intel Fast Memory Access System Memory Frequency DRAM Clock Generation Processor Graphics Controller GT Digital Display Interface DDI Advanced Configuration and Power In...

Page 10: ...rates 3 GPIO for customized applications pin shared with digital microphone interface and other digital functions Four jack detection pins each designed to detect up to 2 jacks Supports stereo digital...

Page 11: ...I Express 1 1 Transmit Receive on chip buffer support Supports PCI MSI Message Signaled Interrupt and MSI X Wake On LAN and Real WoW Technology remote wake up support Supports 32 set 128 byte Wake Up...

Page 12: ...dynabook E10 S Maintenance Manual 1 10 1 3 Solid State Drive SSD M 2 SSD is composed of semiconductor devices and NAND flash memory NAND flash memory has high reliability high technology and small vo...

Page 13: ...ack charging power supply Controls the supply of DC power supply input AC Adapter output to the power supply unit Controls the supply of power to the system block load logic circuit side Controls forc...

Page 14: ...pack serves as the computer s main power source when the AC adapter is not attached The main battery maintains the state of the computer so that it can resume it 1 52 Battery Charging Control Battery...

Page 15: ...over 4 hours Asia Charge 2 Cell over 4 hours Any of the following cases stops battery charge 1 The battery becomes fully charged 2 The AC adapter or battery pack is removed 3 The battery or AC adapter...

Page 16: ...2 Chapter 2 Troubleshooting...

Page 17: ...heck 2 10 Procedure 2 Connector Check and Replacement Check 2 10 2 6 Display 2 11 Procedure 1 External Monitor Check 2 11 Procedure 2 Test Program Check 2 11 Procedure 3 Connector Check and Replacemen...

Page 18: ...dure 1 Windows Application Test 2 21 Procedure 2 Connector Check and Replacement Check 2 21 2 16 Wireless LAN 2 22 Procedure 1 Windows Application Test 2 22 Procedure 2 Connector Check and Replacement...

Page 19: ...2 Troubleshooting 2 iv Maintenance Manual Satellite Pro E10 S dynabook E10 S Figures Figure 2 1 Basic Flowchart 1 2 2 3...

Page 20: ...Touch pad 7 USB Port 8 Headphone Microphone port 9 HDMI Port 10 SD Card Port 11 Camera 12 Wireless LAN 13 Battery Pack 14 Finger Print 15 Bluetooth 16 LAN RJ45 This Model support Intel Gemini lake wi...

Page 21: ...user if a password has been registered and if so ask him or her to enter the password If the user has forgotten the system password please follow below erase password process The computer will overri...

Page 22: ...Any error message is displayed Message dynabook is displayed Follow the power supply Diagnostic Procedure in Section 2 3 Follow the system board diagnostic Procedure in Section 2 4 Follow the display...

Page 23: ...h test with the diagnostic program Any error is detected by the diagnostic program Perform the continuous test to check if the error is intermittent Follow the USB port diagnostic Procedure in Section...

Page 24: ...es in Section 2 10 8 If USB error is detected by Windows application please follow the USB port troubleshooting procedures in Section 2 11 9 If Headphone Microphone error is detected by Windows applic...

Page 25: ...LED Power Supply Status On in White Battery is fully Charged On in Amber Battery is been Charging from AC Adapter Blinking in Amber Pre Charge mode I2C no ack Battery not detected All Off Discharge mo...

Page 26: ...apter cord is properly attached to your computer If the LED does not light when the AC adapter cord is properly installed go to Procedure 3 Check 4 About the I O board Power LED Make sure the System b...

Page 27: ...ssage Check Procedure 2 Test Program Check Procedure 3 Replacement Check Procedure 1 Message Check When the power is turned on the system performs the self diagnostic Power On Self Test POST embedded...

Page 28: ...tion Test 2 KEYBOARD Test 3 TOUCH PAD Test 4 BATTERY CAPACITY Test 5 BATTERY OFF Test Setting 6 HDD PHYSICAL Test 7 HDD LOGICAL Test 8 MEMORY Test 9 USB STORAGE Test 10 SD STORAGE Test 11 WIRED LAN Te...

Page 29: ...Procedure 2 If no error is detected the keyboard itself is normal Procedure 2 Connector Check and Replacement Check The keyboard or system board may be disconnected or faulty Disassemble the computer...

Page 30: ...edure 2 Procedure 2 Test Program Check Insert the diagnostics USB Memory into the computer s USB Port turn on the computer and run the test See Chapter 3 for information on how to perform the test If...

Page 31: ...k 3 Check 3 Make sure the LCD cable has been firmly connected to the system board and LCD module if the cable is loose or off reconnect it firmly and return to Procedure 3 If there is still an error p...

Page 32: ...elow as instructed Procedure 1 Test Program Check Procedure 2 Connector Check and Replacement Check Procedure 1 Test Program Check Execute Memory Test Program available as part of the maintenance test...

Page 33: ...or all test items See Chapter 3 for details on how to use the test program If an error is detected during the SSD or eMMC test go to Procedure 2 Procedure 2 Connector Check and Replacement Check for S...

Page 34: ...detected the Audio itself is normal Procedure 2 Connector Check and Replacement Check The system board may be disconnected or faulty Disassemble the computer following the steps described in Chapter...

Page 35: ...em Board or either might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure Touchpad or Secure Pad Module has been firmly...

Page 36: ...Replacement Check If USB Port on System or IO Board malfunctions there may be a bad connection between USB device and System or IO Board or either of System or IO Board might be faulty Disassemble th...

Page 37: ...in problem go to Procedure 2 If an error is not located Headphone Microphone Port is functioning properly Procedure 2 Connector Check and Replacement Check If Headphone Microphone Port on System Board...

Page 38: ...problem go to Procedure 2 If an error is not located HDMI Port is functioning properly Procedure 2 Connector Check and Replacement Check If HDMI Port on System Board malfunctions there may be a bad co...

Page 39: ...ard is connected to System Board through FFC Cable If SD Card malfunctions there may be a bad connection between IO Board and System Board or either of these two components might be faulty Disassemble...

Page 40: ...is connected to System Board through FPC Cable If Camera malfunctions there may be a bad connection between Camera Module and System Board or either of these two components might be faulty Disassemble...

Page 41: ...acement Check Wireless LAN Module is connected to the system board If Wireless LAN malfunctions there may be a bad connection between Wireless LAN Module and the system board or either might be faulty...

Page 42: ...wer cable then press power button If unit can boot up after pressing power button go to Procedure 2 If it cannot boot up go to Procedure 3 Procedure 2 Test Program Check Run the test program stored on...

Page 43: ...ng the steps described in Chapter 4 RTC Battery If the system time is delayed or stopped the RTC battery may be defective Procedure 1 Check the System date and time Procedure 2 Connector Check and Rep...

Page 44: ...r print go to Procedure 2 Procedure 2 Connector Check and Replacement Check Finger Print is on Secure Pad and is connected to System Board through FFC cable If the Finger Print malfunctions the system...

Page 45: ...ly Procedure 2 Connector Check and Replacement Check Bluetooth Module is connected to the system board If Bluetooth malfunctions there may be a bad connection between Bluetooth Module and the system b...

Page 46: ...s abnormal go to Procedure 2 If an error is not located LAN system is functioning properly Procedure 2 Connector Check and Replacement Check If LAN Port on System Board malfunctions there may be a bad...

Page 47: ...Chapter 3 Diagnostic Programs...

Page 48: ...g tests 3 9 3 3 2 Each item for the operations 3 9 3 3 3 Test setting and Result 3 10 3 3 4 Test Procedure 3 11 3 3 5 Test Result 3 12 3 3 6 Log Management Screen 3 12 4 Diagnostics Test Items 3 25 4...

Page 49: ...3 Diagnostic Programs 3 3 Maintenance Manual Satellite Pro E10 S dynabook E10 S 5 1 2 Html log file sample 3 39 5 2 Keybaord layouts 3 21 5 2 1 Taikan_UK 3 21 5 2 2 Taikan_US 3 21...

Page 50: ......

Page 51: ...releasedfromDynabookInc usuallybyNEXTCloudsystem BurntheISOimagetoUSBmemory TheUSBmemorywillbeWindowsPEbootablemedia RegardingtheUSB useaUSBMemorythesizeofwhichis1GBormore 1 FormatUSBmemorytoFAT32file...

Page 52: ...rmation menufirst Thereare2tabsas SystemInformation and Diagnostics youcanswitcheachotherbyclickingthetabname 3 2 1Eachitem Refresh button Thisobtainsthesysteminformationagain If you have some grayed...

Page 53: ...PC Win32_ComputerSystemProduct UUID UUIDofthePC Win32_ComputerSystemProduct BIOSVersion BIOSVersionofthePC Win32_BIOS BIOSOEMString OEMStringofthePC Win32_ComputerSystem BIOSGSWString GSWString Basebo...

Page 54: ...eandthemediatypeoftheODDconnectedtothePC Mediatypeisinformationofthemedium suchasCD ROM DVD RW andetc Win32_CDROMDrive DRIVE ThefollowingitemshowstheinformationonlogicaldrivesfromA toZ onthePC Item De...

Page 55: ...g Tests HDD PHYSICAL HDD LOGICAL MEMORY USB STORAGE SD STORAGE WIRED LAN CPU GRAPHYCAL DISKPLAY TIMER Other than those we call them Non Aging tests Each Non Aging test is executed only once and most o...

Page 56: ...unt youset Ifyoualsoset Multitask option allselectedAgingtestswillkeeprunninguntil whenthelastonereachesthe PassCount However ifanAgingtestgetserror10times thetestitemwillbeterminated CPUStress checkb...

Page 57: ...thetestpriortothestartofit TESTING Thetestisrunning SKIP Thetestwasskipped DONE Thetestfinished Grayedout Thetestitemcannotlaunchasthecurrentenvironmentisnotsuitablefor runningtheitem Refertothetableb...

Page 58: ...partitioninHDD includesSSD eMMC orUSB SDstorage ornofileexistsinHDD includesSSD eMMC storage Itemnotsupportthisdevice Thetestitemnotsupportthisdevice Taikan10willhavethisstatusfor LEDtestitemsincecurr...

Page 59: ...3 3 6LogManagementScreen Whenyouclickthe LOG buttononthe Diagnostics dialog thefollowing LogManagement screenwillopen 1 Toshowalogfile Ifyouclickonalogfilename thefilewillbeopenedinthetextformat 2 How...

Page 60: ...utton youcanselectalllogfiles Bythe AllClear button youcanun checkalllogfiles 2 3 Click Save buttonand BrowserFolder dialogboxwillopen Whenyouclick Save button ifnologfileisselected thefollowingwarnin...

Page 61: ...come Clickthe OK button 2 7 Clickthe Close buttononthe LogManagement screen 3 ThelocationofLogfilescreated Whenyouhave runthe diagnostics one cycle 1 or evenwhenyou stop the diagnosticsby STOP buttond...

Page 62: ...ardlayoutisshownasabove Thisistheinitialstate 2 2 itis Taikan_UK layoutasanexample Drop down list for keyboard layout selection Note TotestbothFnkeys pressFn F1 andFn R F11 ItcannotonlycaptureFn Fn R...

Page 63: ...IfyouwanttoendcurrenttestasaresultofNG youcanclickFAILbuttonorjustclose X theKBTestmodule AfterclickingFAILbutton itwillbedisplaylikebelow Clickthe Cancel buttontoexitthisKBtestasaresultofNG oryoucan...

Page 64: ......

Page 65: ...lickOKorNGbuttondependingonyourjudgment 3 TestResult Select OK or NG buttondependingonyourjudgmentbasedontheresultonthe TOUCHPADTest window Ifyouclick OK here thetestwillbe Pass Ifyouclick NG the TOUC...

Page 66: ...g 4 Testfile BatteryCapacity exe Testprogram Note Aboutconfirmationofcharge dischargefunction Wecangetthecurrentcapacityofthebatterybypressingtherefreshbutton itmeansthatwecancheck thedischarge charge...

Page 67: ...dialog 4 Testfile BatteryOff exe Testprogram 4 2AgingTests ThefollowingitemsaregroupedastheAgingtests AgingTests HDDPHYSICAL HDDLOGICAL MEMORY USBSTORAGE SDSTORAGE WIREDLAN CPU GRAPHICALDISPLAY Timer...

Page 68: ...h Ifthetestreadsthe64KB Sectorsfromall ofthefragmentssuccessfully itwillget1Pass Thisistheonecycleofthetest Ifyousetthepasscountmorethanone thetestrunsmorethanonecycle Thetestreads64KB Sectors itispar...

Page 69: ...efirstbuilt inHDD SSD eMMCsuccessfully IncaseofSimplemode Thesimpletestmodeperformsareadtestonthefirst400files IncaseofDetailmode Thedetailedtestmodeperformsreadtestonthefirst2000files Thestatusisupda...

Page 70: ...ddressTest High LowTest andBurstTransferTest Ifthetestfailsthememoryallocation itwilltryagaindecreasingof1Mbytesfromtheprevioussize Theprocesswillberepeateduntilitsucceedsintheallocation However ifthe...

Page 71: ...etectsaUSBMemorypluggedtooneoftheUSBportsonyourPC ThenthetestcopiessomedatatotheUSBMemory read thedatabackfromthememoryandcompareittotheoriginaldata IfthecomparisonisOK thetestwillsaythattheportispass...

Page 72: ...ragecard readthe databackfromtheSDstoragecardandcompareittotheoriginaldata IfthecomparisonisOK thetestwillsaythattheportispassed 2 Testscreen Driveinformation ThedriveletteroftheSDstoragecardbeingtest...

Page 73: ...Testresult IncaseofPASS OK isshowninthe Result fieldonthe Diagnostics dialog Thepasscountisshowninthe PASS field IncaseofFAIL NG isshowninthe Result fieldonthe Diagnostics dialog Thepassanderrorcount...

Page 74: ...testandFPU FloatingPointUnit testfivetimesontheprocess 1 3 TheexecutesALUtestandFPUtestfivetimesontheeachCPUcore WPETDsupportstotestupto8cores Ifthereisnoproblemwithtest1 2and1 3 thetestwillget1Pass 2...

Page 75: ...reentestfollowedbyHpatterntestandcircles line gradation ASCII characterstest andasfollows 3 Testfile GRAPHICALDISPLAYTest isintegratedinWPETD WinPETD EXE itself 4 TestScreens 4 1 Redscreen 1 Thescreen...

Page 76: ...itetext RGB 255 0 0 Screenwidth x Screenheight willbeshownattheupperleftcornerofthescreen 3 Itwillpausefor3seconds 4 2 GreenScreen 1 Thescreenwillturnallgreen RGB 0 255 0 color 2 Thewhitetext RGB 0 25...

Page 77: ...width x Screenheight willbeshownattheupperleftcornerofthescreen 3 Itwillpausefor3seconds 4 4 WhiteScreen 1 Thescreenwillturnallwhite RGB 255 255 255 color 2 Theblacktext RGB 255 255 255 Screenwidth x...

Page 78: ...lturnallblack RGB 0 0 0 color 2 Thewhitetext RGB 0 0 0 Screenwidth x Screenheight willbeshownattheupperleftcornerofthescreen 3 Itwillpausefor3seconds 4 6 VerticalLinesScreen 1 Thescreenwillturnallblac...

Page 79: ...awnwithevery2pixels 3 Itpausefor3seconds 4 8 CyanandBlackScreen 1 Thescreenwillturnallblack RGB 0 0 0 color 2 Alternatecyan1andblack 1x1pixeldotswillbedrawninacheckpattern WPETDuses1x1pixel 24bitcolor...

Page 80: ...creenwillturnallblack RGB 0 0 0 color 2 An H bitmap 9x11pixel 4bitcolor willuniformlyfillthescreen 3 Itpausefor5seconds 4 10 Circles Line gradation ASCII charactersScreen Beforedescribinghowtodisplaye...

Page 81: ...tafactorof z thatisapproximatelyequalto X 40 Thefactorwillbedefinedas Z z GCM X Y X Fullscreen swidth Y Fullscreen sheight for d 2 d z d if z d 0 z isdividableby d z z d if X 1000 if z 25 break elseif...

Page 82: ...sition X 2 9 24 4 Z 30 48characters 0x7F 0x7E downto0x50 P 4thline Position X 2 9 24 4 Z 45 48characters 0x50 P 0x4F O downto0x21 5thline Position X 2 9 24 4 Z 60 48characters 0x20 Space 0x21 upto0x4F...

Page 83: ...eftcorner Greencircleattheupperrightcorner Redcircleatthelowerrightcorner Whitecircleatthelowerleftcorner Forthebluecircle itisdrawngraduallysmallerandlessbrightlyasfollows across diagramofthecircle 5...

Page 84: ...4 RGB 127 127 127 5 RGB 95 95 95 6 RGB 63 63 63 7 RGB 31 31 31 16 levelgradationalrectangle Position 21 Z 8 Z Width 8 Z Height 6 Z Co rectanglewidth Z 2 Gradation 16levels red green blue 255 16 L whe...

Page 85: ...lesample SystemInformation Manufacturer DynabookInc ProductName SATELLITEPROE10 S PartNumber PYT00E AAA14 SerialNumber 21172643H UUID 03000200 0400 0500 0006 000700080009 BIOSVersion 1 30 BIOSOEMStrin...

Page 86: ...DriveType USBFlashVolumeName BIOS_DMI_UPFreeSize 6 66GBUseSize 1 10GB X DriveType OTHERVolumeName BootFreeSize 513 76MBUseSize 2 55MB STATISTIC T DVersion 1 00 forTaikan10 StartTime 2021 05 1204 52 51...

Page 87: ...01 44 Asyouseeintheexampleabove FinishTime StartTime doesnotequalto DiagnosticsTime usually StartTime Thetimewhenyoupushthe START button FinishTime Thetimewhenalltestsyouselectedfinish DiagnosticTime...

Page 88: ...3 Diagnostic Programs 5 Appendix Maintenance Manual Satellite Pro E10 S dynabook E10 S 3 40 5 1 2Htmllogfilesample...

Page 89: ...5 Appendix 3 Diagnostic Programs 3 41 Maintenance Manual Satellite Pro E10 S dynabook E10 S...

Page 90: ...3 Diagnostic Programs 5 Appendix Maintenance Manual Satellite Pro E10 S dynabook E10 S 3 42 5 2Keybaordlayouts 5 2 1Taikan_UK 5 2 2Taikan_US...

Page 91: ...2 Display Items 3 3 1 3 Maintenance Tips for BIOS Ver DMI Info 3 1 3 2 BIOS Update when motherboard is replaced 3 1 3 2 1 Function Description 3 1 3 2 2 Update Procedure 3 1 3 3 DMI Update 3 1 3 3 1...

Page 92: ......

Page 93: ...Function Contents Note BIOS Ver DMI info display Display current PC s BIOS Ver DMI info The BIOS Ver DMI info is displayed automatically BIOS Update when motherboard is replaced Flash BIOS After upda...

Page 94: ...KAN10_GLK_V _ bin files the latest one is selected by below rule 1 Select the one that has the maximum version V in file name from all of the TAIKAN10_GLK_V _ bin files Reading this machine s BIOS ROM...

Page 95: ...time The PC s date time This PC s info Name Information BIOS version 1 30 System manufacture Dynabook Inc System product SATELLITE PRO E10 S System version PYTPPE AAA14 System Serial number 21172643H...

Page 96: ......

Page 97: ...irmation message will be displayed input y and press the Enter key to continue BIOS Update Input n and press the Enter key to return to the initial screen if you do not want to update BIOS This PC s i...

Page 98: ...ercent complete Erasing Flash Block 0x23C000 100 percent complete Programming Flash 0x023C000 192KB of 192KB 100 percent complete Erasing Flash Block 0x344000 100 percent complete Programming Flash 0x...

Page 99: ...SKU Number PYT00E OEM String PYT00E AAA14 R20700H2Z00 B GSW String GSW 1000000000 New Product Name _ New Version Number New Serial Number New SKU Number New OEM String New GSW String Note a This funct...

Page 100: ...PYT00E AAA14 R20700H2Z00 B GSW String GSW 1000000000 5 11 2021 12 22 49 AM DMI Data SATELLITE PRO E10 S written successfully New Product Name SATELLITE PRO E10 S New Version Number New Serial Number N...

Page 101: ...ow file bin update_dmi_info exe config dynabook DMI Information data maintenance program Ver 1 0 1 0 Manufacturer Name Dynabook Inc Product Name SATELLITE PRO E10 S Version Number PYT00E AAA14 Serial...

Page 102: ......

Page 103: ...the system Not Replacing the motherboard 3 BIOS Update for DBIEMD00 Using BIOS Ver 1 30 BIOS update to 1 30 OK Note Don t interrupt press Power or un plug AC when it is being updated Don t remove plug...

Page 104: ......

Page 105: ...input 40 and press the Enter key to reboot enter BIOS Setup You can use this menu handily to reboot into BIOS to do some confirmation or BIOS settings if you want 3 5 2 Shutdown On the initial screen...

Page 106: ...rogram C Windows system32 diskpart Microsoft DiskPart version 10 0 17763 1 Copyright C Microsoft Corporation On computer SCD LIZC P01 DISKPART list disk Disk Status Size Free Dyn Gpt Disk 0 Online 931...

Page 107: ...indows 10 you can right click it and select Mount menu Here V is the tool version 5 Copy all the image files from the mounted virtual drive to the USB flash media You can press Ctrl A to select all ri...

Page 108: ...00 Partition 1 is the created USB flash media as an example 5 The Taikan Maintenance Tool starts up 6 After WinPE booted up the initial screen main menu is shown like below This PC s info Name Informa...

Page 109: ...a machine that has no applicable BIOS rom file it will be displayed like below Mother board DBIIP301 is not a target of DBIEMD00 XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX...

Page 110: ...4 Replacement Procedures 4 Chapter 4 Replacement Procedures...

Page 111: ...ew Tightening Torque 4 6 4 2 Base Enclosure 4 7 Removing Base Enclosure 4 7 Installing Base Enclosure 4 7 4 3 Battery Pack 4 8 Removing Battery Pack 4 8 Installing Battery Pack 4 8 4 4 SSD 4 10 Remove...

Page 112: ...rd 4 13 4 8 I O Board 4 14 Removing I O Board 4 14 Installing I O Board 4 14 4 9 Speaker 4 15 Removing Speaker 4 15 Installing Speaker 4 15 4 10 Touchpad 4 16 Removing Touchpad 4 16 Installing Touchpa...

Page 113: ...closure 7 Figure 4 3 Removing Battery Pack 8 9 Figure 4 4 Removing SSD 10 Figure 4 5 Removing Rotating shaft 11 Figure 4 6 Removing Heat sink 12 Figure 4 7 Removing System Board 13 Figure 4 8 Removing...

Page 114: ...al locations The FRU shown in the top area of the chart should normally be removed before removing the FRU shown in the bottom area To replace the FRU first identify the suspect FRU for the system fai...

Page 115: ...ower supply and carry high voltages When you partially disassemble the computer and turn on the components useextreme care not to touch the connectors and components to avoid the risk of electrical sh...

Page 116: ...curely Loose screws can cause short circuits overheating smoke or fire 3 Before raising a FRU or other component make sure that all the component cables have been disconnected to avoid the risk of ele...

Page 117: ...explained in Chapter 3 of this manual to identify the FRU that has probably caused the system failure Perform only the required machine operations Use only the Removing and installation procedures de...

Page 118: ...ble by raising the pressure plate up to a satisfactory height Normal pin connectors are used for all the other types of cables These connectors can be installed or removed by simply inserting them or...

Page 119: ...t and tools required for Removing and reassembly are 1 7kg f screwdriver For removing screws Tweezers for pulling out screws ESD mats for the floor and work desks An ESD wrist strap or heel grounder A...

Page 120: ...Remove the 11 screws fixing the Base Enclosure CM2 0X5 5X 4 0X0 5 2 Remove Base Enclosure Figure 4 2 Removing Base Enclosure Install Base Enclosure Install Base Enclosure according to the following pr...

Page 121: ...lowing procedures and Figure 4 3 1 Disconnect the battery interface J2 cable 2 Remove four CM2 0X4 0X 4 0X0 5 silvery Phillips head screws securing Battery 3 Remove Battery Figure 4 3 Removing battery...

Page 122: ...d screws 4 Connect Connect the battery interface J2 cable 5 battery interface J2 cable Not higher than the screw hole CAUTION The battery packs contain a lithium ion battery which can explode due to i...

Page 123: ...l the SSD out of the system board J4 Figure 4 4 Removing SSD Install SSD Install SSD according to the following procedures and Figures 4 4 1 Insert the SSD into the system board J4 2 Check if the SSD...

Page 124: ...he right shafts CM2 0X4 0X 4 0X0 5 6 Tear off the LCD interface adhesive and remove the LCD interface CON3 7 Remove LCD module Figure 4 5 Removing Rotating Shaft LCD Module Install Rotating Shaft LCD...

Page 125: ...ollowing procedures and Figures 4 6 4 6 1 Remove six fixing screws from the radiator CM2 0X2 5X 4 0X0 5 4 6 2 Remove the heat sink Figure 4 6 Removing Heat sink Install Heat sink Install heat sink acc...

Page 126: ...O FPC J10 Speaker cables J6 keyboard FPC J1 Touch Pad FPC CON2 DC cables CON1 antenna EU2 4 7 4 Remove system Board Support plate Remove system Board Figure 4 7 Removing system Board Install system Bo...

Page 127: ...es 4 8 4 8 1 Remove one I O board fixing screws CM2 0X2 5X 4 0X0 5 4 8 2 Removing the I O board support 4 8 3 Removing the I O board Figure 4 8 Removing I O Board Installing I O Board Install I O Boar...

Page 128: ...eaker according to the following procedures and Figures 4 9 1 Remove the left Speaker 2 Remove the right Speaker 3 According to order Remove Speaker Connects Cables Figure 4 9 Removing Speaker Install...

Page 129: ...16 3 According to order Install speaker cables in order 4 10 Touch pad Removing Touch pad Remove Touch pad according to the following procedures and Figures 4 10 1 Remove the 2PCS touch pad conductive...

Page 130: ...wing procedures and Figures 4 10 4 Remove the double sided paper on the back of the touch pad 5 Align the 3 locating holes 6 Place Touch pad in correct position Keep the interval consistent 7 Installi...

Page 131: ...ry according to the following procedures and Figures 4 11 1 Remove RTC battery interface J20 2 Remove the RTC Battery Figure 4 11 Removing RTC Battery Installing RTC Battery Instal RTC Battery accordi...

Page 132: ...ding to the following procedures and Figures 4 12 1 Start at the edges Remove the B cover 2 Remove two LCD panel screws CM2 0X2 0X 4 0X0 5 3 Remove the six shaft screws CM2 0X5 5X 4 0X0 5 4 Remove the...

Page 133: ...dures and Figures 4 12 1 Install the easy pull adhesive to the corresponding position 2 Insert LCD cables in parallel and arrange them in order 3 Fix the LCD panel to the corresponding position 4 Inst...

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