Call Holding (Telephone and Outside Line)
Placing a Call on Hold
To place a call on hold, follow the steps below.
1.
ATEL: If using the handset or speaker/microphone, while engaged in a call, press
and release the function key programmed as FLASH (default is F7). If using the
handset, you can also press and release the hookswitch.
STEL, DTMF telephone, or CTEL: While engaged in a call, press and release the
hookswitch or press and release FLASH (if present).
2.
Listen for a distinct three-burst tone followed by the dial tone. The call is now on
hold. The calling party placed on hold hears music or silence.
Note:
You can now press and release FLASH to retrieve the holding call or perform
another function
(e.g., call another extension).
3.
If the call on hold is not retrieved by another party or the party which placed the call
on hold within a programmed time, the call rings back to the extension which placed
the call on hold.
Removing a Call From Hold
To remove a call from hold, follow the steps below.
ATEL: If the handset is on-hook, lift the handset. The call is removed from hold and
conversation can be resumed.
—OR—
If the handset was left off-hook, press and release the function key programmed as
FLASH (default is F7). The call is removed from hold and conversation can be resumed.
STEL, DTMF telephone, or CTEL: Press and release the FLASH key (if present) or press
the hookswitch long enough to send an on-hook signal, then release it. The call is re-
moved from hold and conversation can be resumed.
SCR+ Telephone Operation Manual
39
Call Holding (Telephone and Outside Line)
Summary of Contents for SCR+
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