Dukane SCR+, Operation Manual

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If you need to access functions in an emergency and your system administrator is unavail-
able to assist you with a password, try the factory default password 1234 (this password can
be changed). If your attempt to access a password-protected function is unsuccessful, hang up
before trying again because the telephone must be on-hook for at least two seconds before you
can attempt to access that function again. When you lift the handset again, you must start over
and press all keys.
If you have been using the SPKR. PHONE key while attempting to access functions, the
handset must be in its cradle for at least two seconds in order to clear the line before at-
tempting to access that function again. When you press SPKR. PHONE again, you must
start over and press all keys.
STARCall Fusion Feature Set
STARCall Plus systems can be equipped with the optional Fusion feature set which pro-
vides direct connection to outside telephone lines and various telephony functions, such
as class of service. In general, these features are configured using STARCall RAPID and
cannot be changed using system telephones. Some of these features which affect outside
telephone line access are explained below.
Class of Service
Class of Service is a group of attributes that control the operation of each extension in the
System. It governs such things as outside line access, intercom access, system administra-
tion rights, auto off-hook answer, and much more. A class of service is assigned to every
extension during system configuration using the RAPID system configuration application.
Any individual extension in the System may or may not be able to perform a particular
operation based on its assigned class of service. Contact your System Administrator for
details on class of service for your facility.
Hunt Groups
The System supports up to eight hunt groups, each with up to eight extension numbers.
Each hunt group can have an associated dial number.
When a call from an outside telephone line is routed to a hunt group, the system will
route the call to the first idle non-forwarded extension in that group. If all extensions in
the hunt group are forwarded, the call is routed to the first idle forwarded extension. If no
extensions are available, the system waits for an extension to become available. All call
routing activities are transparent to the caller, who simply hears the normal ringback
sound in the handset.
4 SCR+ Telephone Operation Manual
STARCall Fusion Feature Set