Dukane SCR+, Operation Manual

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Call Forwarding
Call forwarding lets you send calls routed to one extension to another extension or hunt
group.
Forwarding Restrictions
A System extension cannot forward calls when:
•
It does not have call forward access class of service enabled.
• It is already forwarded to another extension.
•
It is already the destination for another extension which has its calls forwarded.
• It is part of a hunt group currently having calls forwarded to it.
•
It is trying to forward to its own hunt group.
•
It has alpha characters in its number (e.g., A101) and it is trying to forward to a
voice mail port.
•
The destination extension does not have telephone ring class of service enabled.
• The destination extension is in a hunt group that has extension(s) which are al-
ready forwarded.
• The System maximum of 32 extensions is already forwarded.
Forwarding a Call
1. ATEL: Lift the handset or press SPKR PHONE.
STEL, DTMF telephone, or CTEL: Lift the handset.
2. Dial 756.
Note:
If your System is equipped with a CPC-E or CPC-B (contact your System
Administrator), skip step 3 and go to step 4.
3. Dial a forward code from the following choices:
1—forward always
2—forward when this phone is busy
3—forward when there is no answer
4—forward when this phone is busy and when there is no answer
4. Dial the extension or hunt group phantom extension to which calls are to be
forwarded, then press #. An interrupted dial tone is heard in the handset.
Note:
The interrupted dial tone is heard until forwarding is canceled.
44 SCR+ Telephone Operation Manual
Call Forwarding