background image

1838-066-E-12-16

1

8

The 1838 can be programmed from a computer, the system keypad (Keypad in the unit) or from a touch-tone telephone (Telco 
phone line 

MUST

 be connected to 1838).

We 

highly recommend

 programming the 1838 from a computer using the DoorKing Access Plus Management software as this 

greatly simplifies the programming task (See section 2.3 for more information). There are also several features in the 1838 that 

MUST

 be setup using a computer.

The following features and programming parameters can only be programmed from a computer:

Strike Out:

 This feature can be turned ON or OFF and will set the number of invalid access codes allowed before the system 

shuts down for a period of time. The default is OFF. This feature is only available with software version 1.05 or later.

Holiday Schedules:

 Program up to 31 different Holiday schedules. This feature can be turned ON or OFF. The default is OFF.

Email Notification:

 Set the 1838 to send emails to a specified email address on events of your choice. Requires an Internet 

connection. This feature can be turned ON or OFF. It comes from the factory with this feature turned OFF (factory setting OFF). 
Note: When the mail server uses SSL (Secure link), the unit cannot send e-mails.

Transaction Log:

 Download and view the system transaction log.

Computer - PC’s only, NOT for use with MACs

This is the 

preferred method of programming the 1838 as it will simplify all of the programming steps

 and allow you to enjoy 

all of the features and benefits available with this system. The Access Plus Management software must be installed on your 
computer and the unit must be connected to the computer via one of the methods shown in section 1.9.2 or 1.9.3. Refer to the 
Access Plus software help screens for more information.

System Keypad

We strongly recommend that you become familiar with the entire programming sequence before attempting to program some 
of the more complex features of this system using the system keypad. 

If you make a single error in the programming steps, 

you will have to re-do the sequence from step 1.

Touch-Tone Telephone

The programmable features that can be programmed using the system keypad can also be programmed using a touch-tone 
telephone connected to the 1838 through a Central Office phone line. This method of programming is useful for programming 
simple steps or for turning certain features ON or OFF, but is 

not recommended for complex programming steps.

2.2 Programming Methods

SOFTW

ARE

INST

ALLED

Direct “System Keypad”

Computer connected directly
to the Access Plus unit or the internet.

Touch-Tone Telephone.

SPE

AKE

R

VOL

MIC

 VOL

KE

YPA

D

OV

MA

STE

R

CODE

19

70

-010

18

11

1 2

3 4

5 6

7 8

910

17

16

15

14

13

12

11

10

9

8

7

6

5

4

3

2

1

J2

J1

MOD

EM

197

2-0

10

SW

1

1
2
3
4
5
6
7
8

BAD

DNS

LAN

DOW

N

RS

-485

RX

J4

ON

J1

SW

2

ON

0

1

2

3

4

5

6

7

8

9

Summary of Contents for 1838 Access Plus

Page 1: ...l Number and Revision Letter Installation Owner s Manual 1838 Access Plus 1838 Access Plus 1838 Access Plus Use this manual for circuit board 1970 010 Revision U or higher Control a main door gate and...

Page 2: ...3 4 5 6 7 8 910 J2 J1 J3 1970 010 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 Microphone Gain Adjust MODEM TCP ENB RJ 45 Connector Cat5 LAN CONNECTION DATA TRANSMIT LAN DOWN RS 485 RX PHONE LINE IN U...

Page 3: ...eboot required Enable Disable TCP IP Support System Reboot Section 2 3 Programming Network Setup for a Computer 2 3 1 2 3 2 2 3 3 2 3 4 2 3 5 19 19 20 20 20 5 1 5 2 5 3 5 6 5 0 Section 2 6 Access Code...

Page 4: ...00 event transaction buffer Built in clock calendar Four hold open time zones Entry code time zones For 1838 Access Plus with circuit board 1970 010 Rev U or higher ONLY Both Boards Together 1970 010...

Page 5: ...ress reboot required 2 3 4 Set the Port Number reboot required 2 3 5 Enable Disable TCP IP Support System Reboot 2 4 System Parameters Programming Programming from the System Keypad Programming from a...

Page 6: ...8 Miscellaneous 2 8 1 Restore Factory Settings 2 8 2 Erase Transaction Log SECTION 3 USER CONTROLS Interface Board LED Status System Keypad 3 1 Remote Touch Tone Phone Operation 3 2 1 Remote Programm...

Page 7: ...n The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadi...

Page 8: ...rcumstances should the unit be mounted directly to a moving door or gate ADA mounting requirements for door control The requirements below apply only when the telephone entry system is being used to c...

Page 9: ...board 3 Remove the 4 screws from board Carefully remove control board Keep the control board in a protected area during the mounting installation 4 Mount enclosure see next page for specific mounting...

Page 10: ...the enclosure where they could cause a short on the back of the circuit board Make any necessary conduit connections through the bottom of the enclosure using the existing conduit knock outs DO NOT ma...

Page 11: ...moving door or gate 10 25 10 12 4 Bottom View Side View Back View Front View WARNING If the 1838 is used to control a vehicular gate with an automatic gate operator the entry system must be mounted a...

Page 12: ...per Grounding and the use of surge suppressors can significantly reduce the chance of component failure because of static charges or surges To be effective ground connections should be made with a min...

Page 13: ...n the walls of a structure for outdoor or underground phone line wiring Using improper wire can cause noise and hum on the phone line Be sure that phone wire pairs are twisted Wire Size and Distance P...

Page 14: ...ded with surge board and section 1 5 for complete information Optional Low Voltage Surge Suppressor DoorKing Surge Suppressor P N 1878 010 or equivalent is optional but highly recommended For best pro...

Page 15: ...on the interface board for network connections Use the RS 485 terminals to add up to six 6 card readers keypads and or RF receivers to the 1838 These devices must be wired in a daisy chain format wit...

Page 16: ...sted pair to connect the common terminal terminal 3 from the 1838 to terminal 6 on the RS 485 board If wiring will be outdoors or under ground use Cat5e Gel Filled flooded UV Resistant Direct Burial C...

Page 17: ...o it starting with 003 The address selector switches are located on the RS 485 circuit board see instruction sheets that come with each RS 485 device The address order of the devices connected to the...

Page 18: ...J1 RJ 45 Jack Cat5 SW2 ON SOFTWARE INSTALLED SOFTWARE INSTALLED Maximum distance on Cat5 wire run is limited to 325 feet 100 meters Maximum distance on Cat5 wire run Crossover cable is limited to 325...

Page 19: ...45 Jack Cat5 SOFTWARE INSTALLED PC with Internet Access Laptop with Internet Access Wireless is optional Internet Phone Company or Cable Company Input RJ 45 RJ 45 RJ 45 RJ 45 Cable Cat5 Internet 1 2 3...

Page 20: ...8 1 9 3 Phone Modem Connection Phone Cable DEDICATED Phone Line Phone Modem Phone Modem Connection 1838 and PC connected on DIFFERENTphone lines External phone modem connection to the PC shown To Phon...

Page 21: ...e and keep track of all other programming that is preformed to this Access Plus system Keep this with all other system documentation for future reference There is no way of retrieving the master code...

Page 22: ...NOT for use with MACs This is the preferred method of programming the 1838 as it will simplify all of the programming steps and allow you to enjoy all of the features and benefits available with this...

Page 23: ...ry setting is 192 168 001 030 This must be set to the same address that was programmed in the software A valid value for any of the three digit fields in this sequence is 000 to 255 See section 1 9 2...

Page 24: ...o enter the dot _ _ _ beep _ _ _ beep _ _ _ beep _ _ _ beep 3 Press 0 TOGETHER to end 0 beeeeeep 2 3 4 Set the Port Number reboot required Factory setting is 01030 This must be the same port number th...

Page 25: ...hone Wait 30 seconds before calling back to program another feature Follow the programming instructions as described in each section of this manual IMPORTANT The system will prompt you with short tone...

Page 26: ...equired Enable Disable TCP IP Support System Reboot Section 2 3 Programming Network Setup for a Computer 2 3 1 2 3 2 2 3 3 2 3 4 2 3 5 19 19 20 20 20 5 1 5 2 5 3 5 6 5 0 Section 2 6 Access Codes for A...

Page 27: ...it number see chart below to set each relay in step 3 If a function is not desired enter in place of a number Use a different number for each of the four digits in step 3 when multiple functions are d...

Page 28: ...6 Repeat steps 2 through 5 to program additional access codes Time zone restricted 7 Press 0 TOGETHER to end 0 beeeeeep 2 6 5 Delete an Access Code This programming sequence deletes individual access...

Page 29: ...time zones to automatically activate and deactivate relays 1 through 8 Up to Four time zones can be programmed each of which can be assigned to the desired relay s These time zones can be independent...

Page 30: ...Fri 6 Sat 7 You can enter up to 7 numbers here 1 7 but all 7 spaces do not have to be populated with numbers For example for the time zone to be active only on Saturdays and Sundays enter 1 7 The orde...

Page 31: ...icates that the wire connection from the unit to the computer or router is good DATA TRANSMIT Yellow LED indicates that the TCP IP connection is transmitting data or sending an email SW1 Modem TCP Ena...

Page 32: ...e Hold 1 Hour Relay will activate for 1 hour and then automatically deactivate SECTION 4 MAINTENANCE The DoorKing 1838 access controller is essentially a maintenance free device When the unit is prope...

Page 33: ...test set Answer incoming call feature is turned off Turn answer incoming call feature on Number of rings to answer may be programmed too high Reprogram number of rings to answer Excessive voltage drop...

Page 34: ...J3 ON MODEM TCP ENB 1972 010 SW1 ON SW2 1 2 3 4 5 6 7 8 J1 LAN CONNECTION DATA TRANSMIT BAD DNS TERMINATION RJ 45 Jack Cat5 LAN DOWN RS 485 RX PHONE LINE IN USE J4 4 3 1838 Access Plus Wiring Schemati...

Page 35: ...suppressor P N 1879 010 Phone line suppressor P N 1877 010 Low voltage 28 V suppressor P N 1878 010 Mounting Posts P N 1200 045 Standard Gooseneck Pad Mount P N 1200 046 Standard Gooseneck In ground...

Page 36: ...it Master Code section 2 1 Momentary Activation Hold Open Deactivate Relay Hold Open 1 Hr Tone Number Function Relays section 2 4 7 1 Internal 2 Internal 3 External 4 External 5 External 6 External 7...

Page 37: ...1838 066 E 12 16 33 Access Codes Log Sheet Name Time Zone Number Relay Momentary or Hold Latch Access Code Time Zone Restricted Information Device Type...

Page 38: ...1838 066 E 12 16 34 Access Codes Log Sheet Name Time Zone Number Relay Momentary or Hold Latch Access Code Time Zone Restricted Information Device Type...

Page 39: ...1838 066 E 12 16 35...

Page 40: ...al 1838 Access Plus 1838 Access Plus 1838 Access Plus Use this manual for circuit board 1970 010 Revision U or higher Control a main door gate and six additional RS 485 entry points PC Programmable Ac...

Reviews: