1838-066-E-12-16
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8
3.1 Remote Touch-Tone Phone Operation
3.1.1 Remote Programming
Applicable only if a telephone line is connected to the 1838.
The 1838 can be programmed and operated from a touch-
tone telephone. Be sure that the ability for the 1838 to answer an incoming call has not been disabled (section 2.4.9).
Note: The master code cannot be programmed remotely, it can only be programmed from the system keypad (section 2.1).
1.
Call the 1838’s phone number. After the programmed number of rings (2.4.9) the 1838 will answer with a tone.
2.
Follow the desired programming steps in Section 2 of this manual.
3.
When complete with the desired programming function, hang up. You cannot use 0# pressed together to end
programming steps from a touch-tone telephone. Wait 30 seconds before calling back to program another feature.
1.
Call the 1838’s phone number. After the programmed number of rings (2.4.9) the 1838 will answer with a tone.
2.
Press
*
1 6 and enter the MASTER CODE.
[
*
1 6 _ _ _ _ (beep)]
(Two-way voice communication is also enabled at this point)
3.
Enter the desired tone open number (2.4.8).
[ _ (beep)]
4.
Press “0” to Hang up.
3.1.2 Remote Relay Activation
Applicable only if a telephone line is connected to the 1838.
The 1838 relays can be activated from a Touch-Tone phone.
Be sure that the ability for the 1838 to answer an incoming call has not been disabled (section 2.4.9). Refer to the tone
open numbers that where programmed in section 2.4.8 to determine each of the activation numbers.
To activate the relay(s) from a touch-tone phone, perform the following steps:
•
Momentary Activation
(Relay activates for its programmed relay strike time, section 2.4.7).
•
Hold Open
(Relay will activate and remain activated).
•
Deactivate
(Relay will deactivate).
•
Hold 1 Hour
(Relay will activate for 1 hour and then automatically deactivate).
SECTION 4 - MAINTENANCE
The DoorKing 1838 access controller is essentially a maintenance free device. When the unit is properly installed, it should
provide years of trouble free service. Maintenance is limited to updating the access codes on an as needed basis.
If problems should develop with your 1838, refer to section 4.2 troubleshooting table to try and correct any problems. Our
experience has shown that a majority of reported problems are actually programming related and can be corrected on site. If
problems persist and they cannot be corrected, contact your authorized DoorKing dealer for assistance. Before performing any
troubleshooting, check the following:
1.
Have a good VOM meter handy to check voltages and continuity.
2.
Have a telephone test set (DoorKing P/N 1800-050 or equivalent) to check the telephone line if using phone line. Noise on the
phone line will cause problems with the 1838.
3.
Check the polarity of the phone lines (if using the phone modem for programming).
4.
Be sure that the 1838 case is properly grounded.
5.
Be sure that the telephone wires are twisted.
6.
A hum on the system (if using the modem for programming) indicates that the phone line or 16 VAC power lines may be
grounded. Check to be sure that the phone lines or power lines are not shorted to ground. Be sure that the cable used for
communication is a twisted pair, good quality phone cable insulated for direct underground burial.
Using phone wire that is
designed for indoor use only can absorb moisture and cause a hum on your phone line.
7.
Check the 16.5 VAC system power. Be sure that the transformer is properly rated (20 VA).
DO NOT USE 24 VAC POWER.
Keep the wire run from the transformer to the entry system as short as possible. Use 16 or 18 AWG, 600 volt insulated wire
only.
The importance of proper power wiring cannot be over stressed!
4.1 Troubleshooting
Summary of Contents for 1838 Access Plus
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