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1838-066-E-12-16

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The Access Plus system operates ONLY 
on 16.5 VAC. 

DO NOT

 power the unit 

with 24 Volt transformer or source 
voltage.

 Use the supplied power 

transformer, 16.5 VAC, 20 VA (or UL 
listed equivalent) to power the 
telephone entry system. 

DO NOT

 power 

any other devices (electric strikes, 
magnetic locks, additional units etc.) 
from the unit’s power transformer.

See section 1.4 for wire size and run 
distances.

1.7 Wire 1838 to “OPTIONAL” Telco Line

Use minimum 18 
AWG wire for runs 
up to 100 feet.
16 AWG wire for 
runs up to 200 feet.

(Term. 11 and 13)

“Normally Open” 

Vehicular

Gate Operator

INPUT

PHONE LINE

TIP

RING

1877-010

OUTPUT

TIP

RING GND GND

LOW VOLTAGE LINE

OUT

OUT

1878-010

IN

IN

GND

GND

INPUT

OUTPUT

Telephone

Company

Demarcation

Point

Access Control Devices

1838 Circuit Board

Locate unit’s Phone Line

Inside Device

Cat5e

Cat5e

Recommended

1838

Access Plus

Phone at

APT #11

Phone at

APT #13

Tip

Ring

Tip

Ring

Tip

Ring

Pedestrian

Gate/Door

Maglock

Electric
Strike

WA

RN

IN

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Be sure to properly 

ground 

ALL

 boards. 

See section 1.5 for 

acceptable 

grounding sources.

TIP (+): 

White/blue mark

RING (-): 

Blue/white mark

Magnetic locks or electric strikes must be 
powered from a separate UL Listed power 
transformer. 

DO NOT

 power strikes or magnetic 

locks from the unit’s power transformer. Use 
minimum 18 AWG wire for runs up to 100 feet; 
16 AWG wire for runs up to 200 feet. It is 
recommended to keep power wire runs as short 
as possible.

Optional Phone Line Surge Suppressor

DoorKing Surge Suppressor
P/N 1877-010 (or equivalent) is optional but 
highly recommended.
For best protection, surge suppressor ground 
wire 

MUST

 be 3-ft. or less in length. Use 

minimum 12 AWG wire. 

Refer to instruction 

sheet included with surge board and section 
1.5 for complete information.

Optional Low Voltage Surge Suppressor

DoorKing Surge Suppressor P/N 1878-010 (or 
equivalent) is optional but highly recommended.
For best protection, surge suppressor ground wire 

MUST

 be 3-ft. or less in length. Use minimum 12 AWG 

wire. 

Refer to instruction sheet included with surge 

board for complete information.

Separate UL 
Listed Power 
Transformer

 

Connect to Incoming Telephone Company’s 

 Phone 

Line

Locate the telephone company demarcation device.

IMPORTANT

 

 Identify the telephone line that will connect to the Access Plus 

unit and wire as shown.
Use only twisted pair telephone wire that is rated for direct underground 
burial. 

DO NOT

 use wire that is intended for indoor applications. 

Recommend Cat5e Gel Filled (flooded) UV Resistant Direct Burial Cable in 
conduit. 

DO NOT

 run telephone wires and high voltage wires in the same 

conduit. For complete info, 

see section 1.6.

Check Polarity of Telephone Line

Check for polarity on the phone “IN” wires, terminals 1 and 
2. Terminal 2 must be positive with respect to terminal 1. Set 
a VOM meter to measure DC volts. Place the positive lead on 
terminal 2 and the negative lead on terminal 1. If the meter 
shows a positive voltage - OK. If the meter shows a negative 
voltage (needle moves off scale to the left), reverse the wires 
on terminals 1 and 2.

Telephone Line 
(Twisted Pair)

For complete info, 

see section 1.6.

J1

Main

Terminal

1970-010

Supplied Transformer

Polarity does not matter.

Output

16.5 V

AC

20 V

A

18

17

16 

Com

15 

N.C.

14 

N.O.

13 

Com

12 

N.C.

11 

N.O.

10

9

8

7

6

5

4

GND

TIP

RING

16.5
VAC

Central Office (C.O.)
Demarcation Device

Ground

12 AWG Min.

Within 3 ft

of Surge Board

Ground

12 AWG Min.

Phone In

(1-2)

Relay 1

(11-13)

Note: Each relay can control a 
normally open 

OR

 normally close 

access control device. Relay 
contacts are rated for 3 amps @ 
30 VAC maximum.

Relay 2

(14-16)

Power

(17-18)

Recommended

Recommended

“Normally Close” with Maglock

(Terminal 15 and 16)

“Normally Open” with Electric Strike

(Terminal 14 and 16)

Cat5e Without
Surge Board

Ground 12 A

WG 

Min. Within 3 ft 

of Surge Board

OV

Telco

If the 1838 will be programmed from your computer using a 

Phone modem

 or programmed and/or relay activation from a 

remote touch-tone telephone

, a dedicated telephone line 

MUST

 be connected to the 1838. 

Note:

 All 1838 RJ-45 jack connec-

tions (direct or internet) to program the unit 

DO NOT

 use a “Telco” telephone line.

Summary of Contents for 1838 Access Plus

Page 1: ...l Number and Revision Letter Installation Owner s Manual 1838 Access Plus 1838 Access Plus 1838 Access Plus Use this manual for circuit board 1970 010 Revision U or higher Control a main door gate and...

Page 2: ...3 4 5 6 7 8 910 J2 J1 J3 1970 010 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 Microphone Gain Adjust MODEM TCP ENB RJ 45 Connector Cat5 LAN CONNECTION DATA TRANSMIT LAN DOWN RS 485 RX PHONE LINE IN U...

Page 3: ...eboot required Enable Disable TCP IP Support System Reboot Section 2 3 Programming Network Setup for a Computer 2 3 1 2 3 2 2 3 3 2 3 4 2 3 5 19 19 20 20 20 5 1 5 2 5 3 5 6 5 0 Section 2 6 Access Code...

Page 4: ...00 event transaction buffer Built in clock calendar Four hold open time zones Entry code time zones For 1838 Access Plus with circuit board 1970 010 Rev U or higher ONLY Both Boards Together 1970 010...

Page 5: ...ress reboot required 2 3 4 Set the Port Number reboot required 2 3 5 Enable Disable TCP IP Support System Reboot 2 4 System Parameters Programming Programming from the System Keypad Programming from a...

Page 6: ...8 Miscellaneous 2 8 1 Restore Factory Settings 2 8 2 Erase Transaction Log SECTION 3 USER CONTROLS Interface Board LED Status System Keypad 3 1 Remote Touch Tone Phone Operation 3 2 1 Remote Programm...

Page 7: ...n The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadi...

Page 8: ...rcumstances should the unit be mounted directly to a moving door or gate ADA mounting requirements for door control The requirements below apply only when the telephone entry system is being used to c...

Page 9: ...board 3 Remove the 4 screws from board Carefully remove control board Keep the control board in a protected area during the mounting installation 4 Mount enclosure see next page for specific mounting...

Page 10: ...the enclosure where they could cause a short on the back of the circuit board Make any necessary conduit connections through the bottom of the enclosure using the existing conduit knock outs DO NOT ma...

Page 11: ...moving door or gate 10 25 10 12 4 Bottom View Side View Back View Front View WARNING If the 1838 is used to control a vehicular gate with an automatic gate operator the entry system must be mounted a...

Page 12: ...per Grounding and the use of surge suppressors can significantly reduce the chance of component failure because of static charges or surges To be effective ground connections should be made with a min...

Page 13: ...n the walls of a structure for outdoor or underground phone line wiring Using improper wire can cause noise and hum on the phone line Be sure that phone wire pairs are twisted Wire Size and Distance P...

Page 14: ...ded with surge board and section 1 5 for complete information Optional Low Voltage Surge Suppressor DoorKing Surge Suppressor P N 1878 010 or equivalent is optional but highly recommended For best pro...

Page 15: ...on the interface board for network connections Use the RS 485 terminals to add up to six 6 card readers keypads and or RF receivers to the 1838 These devices must be wired in a daisy chain format wit...

Page 16: ...sted pair to connect the common terminal terminal 3 from the 1838 to terminal 6 on the RS 485 board If wiring will be outdoors or under ground use Cat5e Gel Filled flooded UV Resistant Direct Burial C...

Page 17: ...o it starting with 003 The address selector switches are located on the RS 485 circuit board see instruction sheets that come with each RS 485 device The address order of the devices connected to the...

Page 18: ...J1 RJ 45 Jack Cat5 SW2 ON SOFTWARE INSTALLED SOFTWARE INSTALLED Maximum distance on Cat5 wire run is limited to 325 feet 100 meters Maximum distance on Cat5 wire run Crossover cable is limited to 325...

Page 19: ...45 Jack Cat5 SOFTWARE INSTALLED PC with Internet Access Laptop with Internet Access Wireless is optional Internet Phone Company or Cable Company Input RJ 45 RJ 45 RJ 45 RJ 45 Cable Cat5 Internet 1 2 3...

Page 20: ...8 1 9 3 Phone Modem Connection Phone Cable DEDICATED Phone Line Phone Modem Phone Modem Connection 1838 and PC connected on DIFFERENTphone lines External phone modem connection to the PC shown To Phon...

Page 21: ...e and keep track of all other programming that is preformed to this Access Plus system Keep this with all other system documentation for future reference There is no way of retrieving the master code...

Page 22: ...NOT for use with MACs This is the preferred method of programming the 1838 as it will simplify all of the programming steps and allow you to enjoy all of the features and benefits available with this...

Page 23: ...ry setting is 192 168 001 030 This must be set to the same address that was programmed in the software A valid value for any of the three digit fields in this sequence is 000 to 255 See section 1 9 2...

Page 24: ...o enter the dot _ _ _ beep _ _ _ beep _ _ _ beep _ _ _ beep 3 Press 0 TOGETHER to end 0 beeeeeep 2 3 4 Set the Port Number reboot required Factory setting is 01030 This must be the same port number th...

Page 25: ...hone Wait 30 seconds before calling back to program another feature Follow the programming instructions as described in each section of this manual IMPORTANT The system will prompt you with short tone...

Page 26: ...equired Enable Disable TCP IP Support System Reboot Section 2 3 Programming Network Setup for a Computer 2 3 1 2 3 2 2 3 3 2 3 4 2 3 5 19 19 20 20 20 5 1 5 2 5 3 5 6 5 0 Section 2 6 Access Codes for A...

Page 27: ...it number see chart below to set each relay in step 3 If a function is not desired enter in place of a number Use a different number for each of the four digits in step 3 when multiple functions are d...

Page 28: ...6 Repeat steps 2 through 5 to program additional access codes Time zone restricted 7 Press 0 TOGETHER to end 0 beeeeeep 2 6 5 Delete an Access Code This programming sequence deletes individual access...

Page 29: ...time zones to automatically activate and deactivate relays 1 through 8 Up to Four time zones can be programmed each of which can be assigned to the desired relay s These time zones can be independent...

Page 30: ...Fri 6 Sat 7 You can enter up to 7 numbers here 1 7 but all 7 spaces do not have to be populated with numbers For example for the time zone to be active only on Saturdays and Sundays enter 1 7 The orde...

Page 31: ...icates that the wire connection from the unit to the computer or router is good DATA TRANSMIT Yellow LED indicates that the TCP IP connection is transmitting data or sending an email SW1 Modem TCP Ena...

Page 32: ...e Hold 1 Hour Relay will activate for 1 hour and then automatically deactivate SECTION 4 MAINTENANCE The DoorKing 1838 access controller is essentially a maintenance free device When the unit is prope...

Page 33: ...test set Answer incoming call feature is turned off Turn answer incoming call feature on Number of rings to answer may be programmed too high Reprogram number of rings to answer Excessive voltage drop...

Page 34: ...J3 ON MODEM TCP ENB 1972 010 SW1 ON SW2 1 2 3 4 5 6 7 8 J1 LAN CONNECTION DATA TRANSMIT BAD DNS TERMINATION RJ 45 Jack Cat5 LAN DOWN RS 485 RX PHONE LINE IN USE J4 4 3 1838 Access Plus Wiring Schemati...

Page 35: ...suppressor P N 1879 010 Phone line suppressor P N 1877 010 Low voltage 28 V suppressor P N 1878 010 Mounting Posts P N 1200 045 Standard Gooseneck Pad Mount P N 1200 046 Standard Gooseneck In ground...

Page 36: ...it Master Code section 2 1 Momentary Activation Hold Open Deactivate Relay Hold Open 1 Hr Tone Number Function Relays section 2 4 7 1 Internal 2 Internal 3 External 4 External 5 External 6 External 7...

Page 37: ...1838 066 E 12 16 33 Access Codes Log Sheet Name Time Zone Number Relay Momentary or Hold Latch Access Code Time Zone Restricted Information Device Type...

Page 38: ...1838 066 E 12 16 34 Access Codes Log Sheet Name Time Zone Number Relay Momentary or Hold Latch Access Code Time Zone Restricted Information Device Type...

Page 39: ...1838 066 E 12 16 35...

Page 40: ...al 1838 Access Plus 1838 Access Plus 1838 Access Plus Use this manual for circuit board 1970 010 Revision U or higher Control a main door gate and six additional RS 485 entry points PC Programmable Ac...

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