Digium, Inc.
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Chapter 3: Telephone System Configuration
Call Parking
Call Parking is an Asterisk feature which allows a user to place a call on
hold so that it can be taken off hold from another extension. Click the Call
Parking tab from the Call Features page to configure this feature. The
Call Parking page gives you the ability to define the call parking options
which will enable use of this feature.
Figure 41: Call Parking Preferences
The following options must be configured to enable call parking.
Extension to Dial to Park a Call - Specify the extension to call when
transferring a call to hold or the “parking lot”.
What Extensions to Park Calls On - The extensions specified here
will be the “parking lot” designations for the calls you place on hold.
The call on hold will be retrieved by dialing one of these extensions.
Number of Seconds a Call Can Be Parked - The number of seconds
a call can be placed on hold. After the time has elapsed the call will
ring the originating extension.