Digital Equipment DIGITAL Server 7100 1200 Service Maintenance Manual Download Page 56

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Troubleshooting

4-11

erve

er7

Component

Possible Failures

Result

Processor
temperature sensing

The temperature exceeds
82 °C (179.6 °F).

The backup fans will activate without
any warning.

If the temperature drops below
80 °C (176 °F), the backup fans will
be turned off.

The temperature exceeds the warning
level >85 °C (>185 °F).

A warning message displays and
a warning beep sounds. If the
temperature exceeds the warning
level for more than five minutes,
the server will shut down.

The temperature exceed the upper limit
>90 °C (>194 °F).

The server will shut down.

Power supplies
present

The incorrect number of power supplies
are present with good status in the server.

A message displays indicating the
number of power supplies present in
the server.

Power supply failure

The temperature exceeds the upper limit
or the voltages are out of range.

Power supply shuts down, an error
message displays, and a beep
sounds.

Summary of Contents for DIGITAL Server 7100 1200

Page 1: ...DIGITAL Server 7100 Series Service Maintenance Manual Part Number ER 932WW SM A01 Digital Equipment Corporation...

Page 2: ...c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 DIGITAL Server 7100 Series Service Maintenance Manual 1998 Digital Equipment Corporation All Rights Reserved A...

Page 3: ...ar installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct...

Page 4: ...l area When used near a radio or TV receiver it may become the cause of radio interference Read the instructions for correct handling This equipment meets or exceeds requirements for safety in the U S...

Page 5: ...t Information and Updates 1 10 Enterprise Server Product Information 1 10 Updates 1 10 2 Server Software and Utilities Introduction 2 1 ServerWORKS Quick Launch 2 2 Creating Diskettes and Viewing On l...

Page 6: ...3 10 EISA or PCI Devices Group 3 12 4 Troubleshooting Introduction 4 1 Initial Troubleshooting 4 2 Diagnostics 4 3 Running the Diagnostics 4 4 Running Quick Tests or Groups of Tests 4 4 Running DIGITA...

Page 7: ...Server Front View 5 2 Server Left Side View 5 4 Server Right Side Rear View 5 6 Miscellaneous 5 8 Labels and Nameplates 5 8 Service Procedures 5 9 Recommended Tools 5 9 Special Tools Required 5 9 Oth...

Page 8: ...n Logic Board 5 54 Replacing the Main Logic Board 5 56 Removing the Storage Backplane 5 56 Replacing the Storage Backplane 5 58 Removing and Replacing a Caster 5 58 6 Processor Module Upgrades Introdu...

Page 9: ...13 5 6 Installing Side Covers 5 14 5 7 Server Front View 5 16 5 8 Server Left Side View 5 18 5 9 Server Right Side View 5 20 5 10 Server Rear View 5 22 5 11 Main Logic Board Connectors 5 24 5 12 Main...

Page 10: ...ing and Replacing a Caster 5 59 6 1 Removing the Terminator Card 6 4 6 2 Installing a Processor Module 6 6 6 3 Removing the Processor Module 6 8 6 4 Removing the Retaining Clip 6 9 6 5 Removing the Pr...

Page 11: ...igned to test more than one product CAUTION DIGITAL recommends that only A DIGITAL Server certified engineers attempt to repair this equipment All troubleshooting and repair procedures are detailed to...

Page 12: ...Preface viii DEC00421 Typical DIGITAL Server 7100...

Page 13: ...ve write back cache Error Correction Code ECC Memory Maximum expandability with up to 4 GB of ECC protected DIMM memory Dual Channel Storage Backplane Redundant disk subsystems using dual channel wide...

Page 14: ...Support for narrow and internal wide Ultra SCSI devices Capacity for 10 internal SCSI Storage Devices Accommodates seven 3 inch half height drives in Storage Building Blocks SBBs two 5 inch half heig...

Page 15: ...ile memory provides easy asset management Firmware Upgrade Utility Upgrades firmware versions Operator Control Panel OCP Back lit 16 character display for diagnostic and error messages Hard Drive Indi...

Page 16: ...ITAL SERVER 1000 Family Name Segment DIGITAL SERVER 500 SUB ENTRY DIGITAL SERVER 1000 ENTRY DIGITAL SERVER 3000 DEPARTMENT DIGITAL SERVER 5000 APPLICATION DIGITAL SERVER 7000 ENTERPRISE DIGITAL SERVER...

Page 17: ...l be assigned to each new platform based on the following matrix Open numbers will be assigned as new processor technology is introduced THIS FIELD IS NOT USED FOR SUB ENTRY PRODUCTS 100 Pentium Pro 2...

Page 18: ...PE BLANK PENTIUM 1 PENTIUM PRO 2 PENTIUM II SLOT 1 3 PENTIUM II SLOT 2 4 Open Available for future processors 5 Open Available for future processors 6 ALPHA EV56 7 ALPHA PCA57 8 ALPHA EV6 9 ALPHA EV67...

Page 19: ...driver and utility diskettes and view on line help and support documentation System Reference ER 932WW UA English ER 932WW UJ Japanese Provides information on using the server s configuration utiliti...

Page 20: ...the DIGITAL ServerWORKS software kit Provides postscript files that can be viewed and printed using Adobe Acrobat Reader software These files are provided in PDF format on the Quick Launch CD ROM Dia...

Page 21: ...rade DIGITAL Server 7000 PowerGrade Kit FR PC93U AD 6200 512 PP PowerGrade Chip Upgrade Prioris ZX 6000 Series PowerGrade PowerGrade Board Upgrade with 2 processors DIGITAL Server 7000 PowerGrade Kit...

Page 22: ...s The SCU is available on the Quick Launch CD ROM RAID Configuration Utility This utility is available for RAID ready servers only This utility is available to configure the RAID array The RAID config...

Page 23: ...Utilities button and then the Utility tab to create driver and utility diskettes 4 Insert a DOS formatted diskette into drive A and choose the utility or driver you wish to copy and select Continue 5...

Page 24: ...rce requirements and slot locations Based on this information the SCU will then automatically assign the proper server resources to EISA expansion boards enable PCI boards and inform you as to what ju...

Page 25: ...S prompt change to the SCU directory and type SCU BAT 2 Creating a bootable SCU diskette by using the Quick Launch CD ROM and selecting the Installations Utilities button and then the Utilities page O...

Page 26: ...Configuration Information Step 2 Add or Remove Boards Step 3 View or Edit Details Step 4 Examine Switches or Print Report Step 5 Save and Exit Create a Backup SCI File Load a Backup SCI File Copy Upda...

Page 27: ...ribed previously 3 Press Enter to display the SCU introductory screen NOTE The SCU contains help pop up screens for any selected menu item Press F1 at anytime to display a help screen Press Esc to rem...

Page 28: ...esources for the highlighted option F10 Press F10 to complete a step F1 Displays the selected menu item s help screen Esc Returns the monitor screen to the previously selected menu item Configure Comp...

Page 29: ...tion Diskette Select this option to maintain Configuration CFG files and System Configuration Information SCI files To access this menu item 1 Start the SCU using one of the three methods described in...

Page 30: ...ned on The BIOS also provides access to other services such as keyboard and disk drives You can upgrade the server s BIOS to future releases by executing the BIOS upgrade utility PHLASH EXE located in...

Page 31: ...ettings for each device on the wide Ultra SCSI bus Change SCSI device settings that might conflict with other SCSI devices Perform low level formatting on new wide Ultra SCSI disk drives To start the...

Page 32: ...tensive on line help and the AMIDiag User s Guide The diagnostic program is a stand alone MS DOS package that can be run from diskettes or from the DOS partition on the server s hard disk drive To acc...

Page 33: ...1 Insert the Quick Launch CD ROM into the drive and boot the server or from a PC or workstation use Windows File Manager or Explorer and run cd rom QLAUNCH EXE 2 From the Quick Launch main menu selec...

Page 34: ...eatures 3 Introduction After entering the SCU you can edit a variety of resources and configure the server for the most optimized condition The following tables list the SCU options that are available...

Page 35: ...space enabled at E00000h 2M memory amount AT bus space enabled at C00000h 4M Displays the amount of extended memory each time the server boots You can select disabling or enabling one of three memory...

Page 36: ...that can be changed by the user CPU module 2 information Asset Number If processor module 2 is installed select Enter to display processor module 2 information including Asset number Serial number Art...

Page 37: ...ve B Not Installed 1 5 25 360 KB drive 5 25 1 2 MB drive 3 5 720 KB drive 3 5 1 44 MB drive 3 5 2 88 MB drive Sets the size and density of diskette drives Exchange diskette drives Disabled 1 Enabled A...

Page 38: ...ver pauses and displays POST errors To continue Press F1 Floppy check Enabled 1 Disabled Enabling this option forces the server to verify the diskette type during boot Summary screen Enabled 1 Disable...

Page 39: ...rd printer connection Selects the PS 2 compatible mode to receive data Selecting EPP 1 7 or EPP 1 9 is based on what EPP version your printer supports If you are not sure what version your printer sup...

Page 40: ...lick Disabled 1 Enabled Enables or disables the audible key click feature Keyboard auto repeat rate 30 sec 1 26 7 sec 21 8 sec 18 5 sec 13 3 sec 10 sec 6 sec 2 sec Sets the number of times a second to...

Page 41: ...d Allows you to disable or enable the shadowing request for optional ROM at the corresponding addresses Shadow CC00h CFFFFh Disabled 1 Enabled Allows you to disable or enable the shadowing request for...

Page 42: ...en enabled you can lock both the keyboard and PS2 mouse by pressing the defined hot key Alt Ctrl key During the lock state if a user password is entered the keyboard and PS2 mouse will function again...

Page 43: ...gs Comments CPU to PCI Write Posting Disabled Enabled 1 When enabled allows processor writes to the PCI to be posted in the compatibility OPB chipset OPBC PCI to CPU Write Posting Disabled Enabled 1 W...

Page 44: ...ed by MP operating systems will be created Note This parameter must be disabled for NetWare 3 12 single processor systems ECC interrupt Disabled 1 IRQ14 Shared IRQ14 Non Shared IRQ15 Shared IRQ15 Non...

Page 45: ...menu the SCU displays Embedded device PCI function 1 Enabled Disabled Three kinds of PCI devices can be identified as Embedded devices The first are onboard PCI devices The second are the PCI devices...

Page 46: ...ribe specific problems probable causes and recommended actions to pursue if the server fails Information includes Initial Troubleshooting Diagnostics Obtain Server Information Using the SCU and Server...

Page 47: ...d disk drives completely spin down and then turn it back on Ensure that all cables and connections are secure Make sure all necessary video printer and application device drivers are properly installe...

Page 48: ...rver fails to boot or load the operating system software The server fails to boot or load the operating system software after you add additional hardware such as more memory additional processors addi...

Page 49: ...d on the Quick Launch CD ROM Running Quick Tests or Groups of Tests Function keys can be used to select and run groups of tests A list of function keys is available by pressing the F9 key The followin...

Page 50: ...om the Hard Disk Drive To run diagnostic tests from the server s hard disk drive perform the following 1 Boot the system and select MS DOS from the boot menu 2 At the C prompt type DIAG DIAGNOSE BAT T...

Page 51: ...omponents Part number DIGITAL part number Revision number Board assembly revision number Serial number Serial number of the board assembly Artwork number Revision of the printed circuit board The Syst...

Page 52: ...assign Asset numbers to these components In addition the software can detect when you change the server configuration by adding or removing either component You can obtain information about the server...

Page 53: ...e You can then confirm the correct model number and serial number This data is available on the label located on the server back panel Obtaining Information Using Server Management Software The DIGITA...

Page 54: ...d alerts for specified events on all network devices as well as the network itself to spot problems early and avoid costly downtime Refer to the DIGITAL ServerWORKS Manager Overview and Installation G...

Page 55: ...and 4 do not operate The server will shutdown after 10 minutes Processor module voltages The voltages are outside of the power good range A message displays and a warning beep sounds The voltage exce...

Page 56: ...ning beep sounds If the temperature exceeds the warning level for more than five minutes the server will shut down The temperature exceed the upper limit 90 C 194 F The server will shut down Power sup...

Page 57: ...the button once POST Codes POST Code Descriptions Count Down Code 1 Normal OCP Display OCP Error Display Beep Codes BIOS ROM checksum 1 2 2 3 Test DRAM refresh 1 3 1 1 Test 8742 keyboard controller 1...

Page 58: ...Init HW int Co processor test 140 Co processor test Serial ports test 130 Ser Ports test Parallel ports test 120 Par ports test Initiate onboard SIO 110 Init super I O Mouse test 100 Mouse test Testin...

Page 59: ...n were pressed NOTE Hot keys do not work during POST or during host server request service from the OCP If you do not press keys or buttons for some time the LCD backlight will be disabled until you p...

Page 60: ...not working Action Check that power supply cables and connectors are connected correctly Fan status Sys fans OK Sys fan 1 fail Sys fan 2 fail Sys fan 3 fail Sys fan 4 fail Fan 1 is not working Fan 2...

Page 61: ...voltages OK VRM1 y yyV x xxV VRM2 y yyV x xxV VRM3 y yyV x xxV VRM4 y yyV x xxV Voltage Regulator Module VRM 1 should be y yy volts and is being measured at x xx volts VRM 2 should be y yy volts and...

Page 62: ...ting voltage and temperature ranges Processor Voltage Range Nominal Nominal Tolerance Normal Voltage Range Server Error Occurs Server Shutdown Occurs 12 4 to 5 11 1 to 13 0 V 9 0 V 13 8 V 5 2 to 5 4 8...

Page 63: ...V 2 75 V 2 6 V 2 42 to 2 78 V 2 34 V 2 86 V 2 7 V 2 51 to 2 89 V 2 43 V 2 97 V 2 8 V 2 60 to 3 00 V 2 52 V 3 08 V 2 9 V 2 70 to 3 10 V 2 61 V 3 19 V 3 0 V 2 79 to 3 21 V 2 70 V 3 30 V 3 1 V 2 88 to 3...

Page 64: ...r overnight shipment of the part directly to the customer site Customers are billed for the specified part if they fail to return the part to DIGITAL within ten days of the replacement unit shipment I...

Page 65: ...switches incorrectly set Terminator card not seated properly 1P and 2P configurations only Terminator card not installed Side panels removed Power supply failed Turn off the server plug it in and the...

Page 66: ...he main logic board Replace monitor Server does not boot from CD ROM drive CD ROM drive is not connected to the Adaptec controller Connect the CD ROM to the Adaptec controller CD ROM drive not configu...

Page 67: ...CU and add CFG file if necessary Remove expansion board and reboot If server boots without errors replace expansion board Server operates incorrectly after installing optional memory DIMMs Memory conf...

Page 68: ...word protected by a local or remote control program Mouse is not connected Mouse is connected to the keyboard port Mouse driver not installed Mouse trackball dirty Mouse failed Enter the keyboard and...

Page 69: ...CSI cables incorrectly installed between SCSI host adapter wide Ultra SCSI bus repeater module SCSI device or backplane SCSI device has failed Refer to the supplied kit installation instructions Refer...

Page 70: ...e SCSI device SCSI adapter has failed Loose SCSI cable SCSI device has failed Refer to the supplied kit installation instructions Refer to the supplied kit installation instructions and to the storage...

Page 71: ...in the System Reference manual Connect the CD ROM to the SCSI adapter Format the SCSI hard disk drive CAUTION Formatting the SCSI hard disk drive will destroy all the data on the drive Properly instal...

Page 72: ...erted incorrectly Insert the tape with the arrow on the cassette pointing towards the drive Cannot write data to a tape Tape write protected Slide the write protect tab on the cassette to the closed p...

Page 73: ...st the monitor brightness and contrast controls Replace monitor Distorted rolling or flickering screen display or wrong uneven color Monitor incorrectly adjusted Monitor signal cable incorrectly insta...

Page 74: ...ncorrect SCSI ID assigned Tray open Install correct device drivers Insert a disc Make sure correct SCSI ID is assigned Close the tray Power is on but indicator shows no activity No disc or tray is ope...

Page 75: ...te drive Server does not boot from a target diskette drive Cannot write to target diskette drive Drive ID incorrectly set Diskette drive not enabled Diskette boot option disabled Diskette does not con...

Page 76: ...ally rebuild the SBB drive Remove the SBB drive wait 20 seconds reinsert SBB drive Wait one minute and then rebuild the SBB drive Multiple SBB drives have failed No power available Restore power run t...

Page 77: ...d to all wide Ultra SCSI buses Make sure a wide Ultra SCSI bus repeater module is connected to each wide Ultra SCSI bus Refer to the Quick Reference labels SCSI bus repeater module failed Remove the c...

Page 78: ...he following sections list the Illustrated Parts Breakdown IPB part numbers and related replacement procedures NOTE Customer installable devices such as expansion boards memory and disk drives are dis...

Page 79: ...31897 01 70 31897 02 Caster left front and back Caster right front and back 7 12 39309 04 Speaker assembly 8 74 49365 01 Drive holder CD ROM right side 9 12 43231 04 Front keylock assembly 10 70 30796...

Page 80: ...FRU Replacement 5 3 DEC00995 8 15 8 16 2 7 13 6 4 6 11A 14 1 9 3 13 5 12 10 17 11B Figure 5 1 Server Front View...

Page 81: ...512 cache processor module 7 70 32520 01 Retainer assembly for processor and memory modules 8 54 25314 01 Memory module 2 9 20 47083 D7 20 45790 D7 20 45608 D7 20 45695 D7 60 ns DIMM 32 MB 60 ns DIMM...

Page 82: ...FRU Replacement 5 5 DEC00996 15A 15B 8 2 7 13 4 6 14 1B 9 3 11 5 10 1A 12 Figure 5 2 Server Left Side View...

Page 83: ...able 4 54 23384 02 Hot swap backplane module 5 17 04143 07 SCSI repeater module cable 6 30 48985 01 SCSI repeater module 7 70 31894 01 Wire assembly 12 wires 8 70 31928 01 System power wire assembly 9...

Page 84: ...FRU Replacement 5 7 DEC01470 2 1 2 3 4 5 6 7 8 9 10 11 12 13 Figure 5 3 Server Right Side Rear View...

Page 85: ...h or plastic A static discharge can be damaging even though you often cannot see or feel it To prevent damage to circuit boards and or components Before touching any circuit board or component touch t...

Page 86: ...5 4 2 Shut down any applications that are currently running then shut down the operating system 3 Turn off power to all external devices connected to the server 4 Turn the server off 5 Unplug the pow...

Page 87: ...ing the side panels activates two interlock switches located at the top left and top right of your server These switches inhibit power to your server when activated You might injure yourself or damage...

Page 88: ...FRU Replacement 5 11 DEC00405 2 Figure 5 5 Unlocking and Removing the Side Panels...

Page 89: ...FRU Replacement 5 12 To install the side panels 1 Slide the panels to the front of the server 2 Lock the side panels DEC00405 3 Figure 5 6 Installing Side Covers...

Page 90: ...ve B 3 inch diskette drive C Front access 5 inch or 3 inch half height drive bays D 3 way security lock E Integral hot swap device bay for Storage Building Blocks SBBs F Power Operator Control Panel O...

Page 91: ...FRU Replacement 5 14 DEC00697 2 I G H F E D C B A Figure 5 7 Server Front View...

Page 92: ...L Terminator card or processor module 2 M Casters N Five EISA expansion slots includes one shared EISA PCI O Memory module 2 P Memory module 1 Q Four primary PCI slots includes one shared PCI EISA sl...

Page 93: ...FRU Replacement 5 16 U T R O N M L J P K S Q DEC00697 3 Figure 5 8 Server Left Side View...

Page 94: ...end Component J Power interlock switch K Secondary power supply L Primary power supply M Storage backplane SCSI terminator N SCSI address jumpers J181 O Storage backplane P Jumper cable Q Power plug R...

Page 95: ...FRU Replacement 5 18 J L O R P M Q N K DEC01407 2 S Figure 5 9 Server Right Side View...

Page 96: ...ouse ports D Parallel port E Video port F Serial ports G ac power plug H ac power out monitor plug CAUTION Both power supplies must be connected to ac power in order for your server to operate correct...

Page 97: ...FRU Replacement 5 20 B B B F H G C D E A DEC01407 3 Figure 5 10 Server Rear View...

Page 98: ...ondary PCI expansion slots 5 through 8 H Diskette drive I Storage backplane power J 3 3 V dc power K 5 V dc power supply L Power control signal M Operator Control Panel OCP N Fan 2 redundant O Fan 1 P...

Page 99: ...FRU Replacement 5 22 5 6 7 8 1 2 3 4 1 2 3 4 5 A B D E F G H I J K L O M P N Q S T W V C R DEC00692 2 U Figure 5 11 Main Logic Board Connectors...

Page 100: ...FRU Replacement 5 23 Main Logic Board Components Figure Legend Component A Real time clock server battery B 8031 ROM C DIP switch block D BIOS flash ROM...

Page 101: ...FRU Replacement 5 24 5 6 7 8 1 2 3 4 1 2 3 4 5 C B A D DEC00692 8 Figure 5 12 Main Logic Board Components...

Page 102: ...Components and Connectors Figure Legend Component Connector A Voltage regulator module VRM 2 or 4 slot B Processor 2 or 4 ZIF socket C Processor 1 or 3 ZIF socket D Voltage regulator module VRM 1 or...

Page 103: ...FRU Replacement 5 26 2 or 4 1 or 3 A C D E DEC01408 2 B Figure 5 13 Processor Module Components and Connectors...

Page 104: ...e Layout Figure Legend Description A J3 68 pin wide Ultra SCSI connector SE B B CR3 yellow B side TERMPWR LED C CR5 green A side BUSY SCSI active on side A LED D CR6 yellow A side TERMPWR LED E J2 68...

Page 105: ...FRU Replacement 5 28 CR3 CR5 CR6 J3 J2 SE B SE A J1 NC GNDGND 5V A B C D E F DEC01278 2 Figure 5 14 Wide Ultra SCSI Repeater Module Component Locations...

Page 106: ...actory default settings Figure 5 15 shows the switch location CAUTION Do not touch any electronic component unless you are safely grounded Wear a grounded wrist strap or touch an exposed metal part of...

Page 107: ...t this switch to the password clear ON position and then restart the server to reset the password RSM Not installed 1 Installed J35 SW5 on 1 J35 SW5 off If DIGITAL s Remote Server management RSM optio...

Page 108: ...FRU Replacement 5 31 DEC00692 6 J35 ON Figure 5 15 Main Logic Board Switch Location...

Page 109: ...ch an exposed metal part of the server chassis A static discharge from your fingers can result in permanent damage to electronic components Speed Position Switches J19 Switch Settings 120 133 MHz UP 4...

Page 110: ...FRU Replacement 5 33 Outer Processor 2 or 4 Inner Processor 1 or 3 J19 DEC01408 3 UP Figure 5 16 Processor Module Switch Location...

Page 111: ...mory modules 1 and 2 Procedures for removing a memory module and troubleshooting are also included The DIGITAL Server provides a 4 way interleaved memory system with 128 MB 4 x 32 MB minimum supported...

Page 112: ...stall DIMMs supplied by DIGITAL as follows Install 168 pin 72 bit EDO ECC DIMMs operating at 60 ns DIMM capacities supported are 32 MB 64 MB 128 MB and 256 MB Both DIMM memory expansion boards must be...

Page 113: ...BANK 0 Figure 5 17 DIMM Bank Locations Memory banks must be filled completely with four DIMMs and consecutively starting with Bank 0 Different capacity DIMMs can be installed in subsequent banks Howe...

Page 114: ...64 64 64 768 64 64 64 64 64 64 64 64 64 64 64 64 32 32 32 32 896 64 64 64 64 64 64 64 64 64 64 64 64 64 64 64 64 1024 128 128 128 128 512 128 128 128 128 32 32 32 32 640 128 128 128 128 64 64 64 64 76...

Page 115: ...8 128 128 128 1536 256 256 256 256 256 256 256 256 2048 256 256 256 256 32 32 32 32 32 32 32 32 1280 256 256 256 256 64 64 64 64 64 64 64 64 1536 256 256 256 256 128 128 128 128 32 32 32 32 1664 256 2...

Page 116: ...error Uncorrectable error Location Memory Expansion Module Jxx x DIMM socket number Memory Expansion Module Jxx x DIMM socket number Example Uncorrectable Error Memory Expansion Module 1 Jxx If a corr...

Page 117: ...wer cord and monitor cables if applicable 3 Unlock and remove the right side panel 4 Disconnect the wire harness connectors from the power supply 5 Remove the four screws from the rear of the chassis...

Page 118: ...FRU Replacement 5 41 DEC00978 Figure 5 18 Removing and Replacing the Power Supply...

Page 119: ...2 Unlock and remove the left side panel 3 Open the door 4 Disconnect the power and data cables from the drive 5 Remove the two screws from the drive bay 6 Slide the drive out from the front of the dri...

Page 120: ...FRU Replacement 5 43 DEC00470 2 Figure 5 19 Removing and Replacing the Diskette Drive...

Page 121: ...e CD ROM drive 5 Remove the two screws from the drive bay 6 Slide the drive out from the drive bay by applying pressure at the rear of the CD ROM drive 7 Remove the right side bracket from the right s...

Page 122: ...FRU Replacement 5 45 DEC00470 3 Figure 5 20 Removing and Replacing the CD ROM Drive...

Page 123: ...ing fan 1 secondary cooling fan 4 and primary cooling fan 3 1 Turn off the server 2 Unlock and remove the left side panel 3 Disconnect the fan cable from the main logic board 4 Release the fan from th...

Page 124: ...FRU Replacement 5 47 DE C007 76 Figure 5 21 Removing and Replacing a Cooling Fan...

Page 125: ...2 1 Turn off the server 2 Unlock and remove the left side panel 3 Disconnect the fan cable from the main logic board 4 Remove the screw 5 Remove the fan from the chassis 6 Remove the fan from the brac...

Page 126: ...FRU Replacement 5 49 DEC 007 77 Figure 5 22 Removing and Replacing the Secondary Cooling Fan 2...

Page 127: ...g the Speaker 1 Turn off the server 2 Unlock and remove the left side panel 3 Disconnect the speaker cable from the main logic board 4 Remove the speaker from the chassis 5 Replace the speaker by perf...

Page 128: ...FRU Replacement 5 51 DEC00778 Figure 5 23 Removing and Replacing the Speaker...

Page 129: ...dules 6 Remove the expansion boards CPU module and memory module 7 Remove the four screws securing the main logic board to the chassis A Figure 5 24 8 Loosen the six standoff screws B Figure 5 24 9 Sl...

Page 130: ...FRU Replacement 5 53 5 6 7 8 1 2 3 4 1 2 3 4 5 DEC00692 11 A B B B A Figure 5 24 Removing and Replacing the Main Logic Board...

Page 131: ...andoff screws loosened in step 8 of the removal procedures 4 Using the side panel label as a reference reconnect all cables to the main logic board 5 Using information recorded in step 5 reinstall CPU...

Page 132: ...xternal devices ac power and monitor power 4 Unlock and remove the top cover 5 Remove the old battery RTC see Figure 5 25 CAUTION Depending on your locality the server s battery RTC might be considere...

Page 133: ...type recommended by the manufacturer 2 Replace and lock the top cover 3 Connect external devices and restore power 4 Reboot and run the SCU Removing the Storage Backplane 1 Turn off the server 2 Unlo...

Page 134: ...ne so they are identical to settings on storage backplane being replaced Also configure jumper cables and terminators as they were previously configured on the storage backplane being replaced DEC0097...

Page 135: ...bling information recorded in step 3 reconnect the cables and terminators 5 Replace and lock the right side panel Removing and Replacing a Caster 1 Turn off the server 2 Carefully lay the server on it...

Page 136: ...FRU Replacement 5 59 DEC00779 Figure 5 26 Removing and Replacing a Caster...

Page 137: ...ocessor modules NOTE Installing additional processor s might involve updating the server s BIOS To do this you need to remove any video option card if installed and enable the internal SVGA controller...

Page 138: ...view the latest processor compatibility information Configuration Guidelines Up to four processors two processors per module can be installed on the DIGITAL Server 7100 Use only DIGITAL supplied proc...

Page 139: ...for compatibility issues 3 From the Quick Launch Main Screen select Installations Utilities and then the Utility tab 4 Insert a DOS formatted diskette into drive A choose Crisis Recovery Diskette and...

Page 140: ...an upgrade the system BIOS Update the BIOS Use the following procedure to update the BIOS 1 Power up and boot the server with the BIOS Upgrade diskette in drive A 2 Change the directory to upgrade A c...

Page 141: ...tor power 4 Unlock and remove the left side panel 5 Carefully remove the terminator from the second processor module location and place in an antistatic package see Figure 6 1 6 Remove the processor m...

Page 142: ...Processor Module Upgrades 6 6 DEC00695 5 Figure 6 1 Removing the Terminator Card...

Page 143: ...h the corresponding slot Failure to do so might cause faulty processor module or server operation Also the processor module has two rows of gold fingers on its edge that plug into the main logic board...

Page 144: ...Processor Module Upgrades 6 8 DEC00695 3 Figure 6 2 Installing a Processor Module...

Page 145: ...the server 2 If applicable remove the video expansion board 3 Place the antistatic wrist strap on your wrist and connect the grounding clip to a non painted metal surface of the server s chassis 4 Usi...

Page 146: ...Processor Module Upgrades 6 10 DEC00695 2 Figure 6 3 Removing the Processor Module...

Page 147: ...the processor from its shipping holder by removing the retaining clip To remove the clip press down firmly on the top of the clip If needed press down with a small screwdriver in the hole of the seco...

Page 148: ...f the processor Use care not to bend the pins DEC01212 2 Figure 6 5 Removing the Processor Heat Sink Assembly 3 On the processor module lift up on the lever of the empty processor socket Position the...

Page 149: ...Processor Module Upgrades 6 13 4 Lower the lever to engage the pins Figure 6 6 DEC01212 3 Figure 6 6 Installing the New Processor...

Page 150: ...Module Upgrades 6 14 5 Replace the retaining clip by installing the back side of the clip first then pressing it into place as shown in Figure 6 7 DEC01211 4 DEC01211 5 Figure 6 7 Installing the Retai...

Page 151: ...into the empty VRM socket see Figure 6 8 NOTE A voltage regulator module must be installed for each processor that is installed in the server DEC01446 Figure 6 8 Installing a VRM 8 Set all appropriat...

Page 152: ...Install the processor module into the slot on the main logic board 10 Secure the processor module to the main logic board using the previously removed retaining bracket and screw DEC00695 3 Figure 6 9...

Page 153: ...oot automatically 2 When the SCU title appears press any key to continue Afterwards follow instructions to access the SCU main menu 3 From the main menu press the up or down arrow to highlight an item...

Page 154: ...or if a BIOS upgrade is unsuccessful When using the Crisis Recovery diskette remove any video option card and enable the on board SVGA 1 Turn off the server and set SW1 2 on the main logic board to O...

Page 155: ...t are available sometimes memory and address locations need to be changed For example some expansion boards require a specific memory location If that location is already allocated a memory conflict r...

Page 156: ...o E7FFF EISA ISA PCI adapter RAM after POST completes Used by BIOS Setup during POST 32 KB E8000 to EFFFF EISA ISA and buffer memory 32 KB F0000 to FFFFF System BIOS memory 64 KB Processor I O Address...

Page 157: ...led 2F8 COM2 if enabled 378 to 37F LPT1 if enabled 3BC to 3BE LPT3 if enabled 3E8 COM3 if enabled 3F0 to 3F7 Diskette controller if enabled 3F8 COM1 if enabled Server Interrupt Levels Interrupt Number...

Page 158: ...used PCI Configuration Space Address Map PCI Bus No Device No Device 0 14 OMC 0 19 Primary PCI bridge 0 2 EISA bridge 0 6 PCI slot 1 1 0 7 PCI slot 2 0 8 PCI slot 3 0 9 PCI slot 4 0 D PCI VGA Trio32 6...

Page 159: ...A 1 8 Service Notes A...

Page 160: ...Service Notes A 2...

Page 161: ...Service Notes A 3...

Page 162: ...Service Notes A 4...

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