Troubleshooting Your System
8-10 AlphaServer 1000 Rackmount Owner's Guide
Problems Detected by the Operating System
Table 8–6 describes possible operating system problems and their solutions.
Table 8–6: Troubleshooting Problems Detected by the Operating System
Symptom
Action
System is hung or has crashed
Examine the crash dump file.
Refer to the OpenVMS AXP Alpha System Dump Analyzer
Utility Manual for information about how to interpret
OpenVMS crash dump files.
Refer to the Guide to Kernel Debugging (AA-PS2TA-TE)
for information about using the DEC OSF/1 Crash Utility.
No startup display
The console environment is set to "serial;" thus, the
startup screen is routed to the COM1 serial
communication port and cannot be viewed from the VGA
monitor.
If you are using a VGA monitor, set the console
environment variable to "graphics." (Use the
set
console graphics
command).
Operating system is up
Have your service provider examine the operating system
error log files to isolate the problem.
If the problem occurs intermittently, have your service
provider run an operating system exerciser, such as DEC
VET, to stress the system.
Refer to the DEC Verifier and Exerciser Tool User's
Guide (AA-PTTMA-TE) for instructions about running
DEC VET.
