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MIL-3000FTX Series of FastPort Print Servers

I-1

A p p e n d i x I

Technical Support Services

I.1

WWW and FTP Sites

Digi LAN division provides on-line technical support via WWW and our
FTP site. On-line access provides product information, firmware updates,
release notes, etc. To access:

• WWW=http://www.dgii.com

• FTP=ftp://ftp.milan.com (206.40.59.2)

I.2

Contacting Technical Support

• By Phone:

408/744-2751

• By Fax:

408/744-2771

• By email:

[email protected]

I.3

Expediting Technical Support Service

For faster service when calling technical support:

• Be in a position where the system and FastPort is accessible

• Know the type and versions of software you are using

• Know your hardware specs. (e.g., memory and disk space)

• Note any and all error messages

• Be specific about the problem(s)

I.4

Returning Procedures

1. Call technical support at 408/744-2751

2. Technical support engineers work with users to find the problem.

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Summary of Contents for MIL-3000FTX Series

Page 1: ... Apple Network Click here Print Management Features of FastPort Click here FastManage Installation Click here Discovery Application Click here FastPort Application Click here Ping and BOOTP Server Click here Resetting FastPort to Factory Defaults Click here Troubleshooting MS Windows Click here Troubleshooting NetWare Click here Troubleshooting UNIX Click here Troubleshooting AppleTalk Click here ...

Page 2: ...er or purchaser that each of its products and all components thereof will be free from defects in material and or workmanship for a period of five years from the original factory shipment date Any warranty hereunder is extended to the original consumer or purchaser and is not assignable Digi International makes no express or implied warranties including but not limited to any implied warranty of m...

Page 3: ... DHCP Manager 2 5 Using Digi s ACT to Assign an IP Address 2 7 Using Appletalk to Assign an IP Address 2 7 Using Digi s NetBIOS to Assign IP Address 2 8 About the Digi Utilities 2 8 Using The Digi Utilities 2 8 Verifying IP Address is Set Properly 2 10 Chapter 3 Installing and Printing in a MS Windows and IBM OS 2 Environment Printing From a NetBIOS Workstation 3 1 Introduction 3 1 Printing from W...

Page 4: ...r to a Printer 4 6 Assigning a Print Queue to FastPort 4 7 Configuring in a Bindery and NDS Environment 4 8 Printing to FastPort 4 9 Printing Specific File Formats 4 9 Chapter 5 Installing and Printing on a UNIX Environment Introduction 5 1 Host Software Versus LPD 5 1 Digi Installation Software 5 2 Installing Logical Printers 5 2 Installing on System V UNIX 5 2 Install Script on IBM RS 6000 5 3 I...

Page 5: ... Namer to Rename the FastPort Printer 6 6 Renaming FastPort Using Namer 6 6 Printing PostScript Binary Files 6 6 Selecting Binary PostScript Encoding 6 6 Bi directional Printing from Macintosh Systems 6 8 Issues Regarding Bi Directional Macintosh Printing 6 9 Chapter 7 Print Management Features of FastPort Managing Print Server 7 1 Serial Port Console Monitoring 7 1 Enabling or Disabling the Conso...

Page 6: ...Parameters 9 8 Discovery Parameters 9 10 Application Launch Parameters 9 12 Mib2 System Parameters 9 12 Chapter 10 FastPort Application FastPort Application 10 1 Overview of Managing FastPort 10 2 FastPort Application 10 2 Traps 10 2 Uptime 10 3 Reset 10 3 Digi Logo 10 3 Serial Port 10 4 Parallel Port 10 4 Configuration Sub menus 10 4 TCP IP Config 10 5 Novell Config 10 6 General Config 10 7 Ether...

Page 7: ...T C 7 Troubleshooting Tips C 8 FastPort does not power up C 8 FastPort does not show up in ACT C 8 FastPort fails POST after upgrading firmware C 8 FastPort does not login to bindery Novell 4 x server C 8 FastPort does not login to the file server C 9 FastPort does not print via serial port C 9 No Form Feed is sent after the print job C 9 PostScript jobs have trouble printing C 9 Autosensing print...

Page 8: ...sh EEPROMs Using the Network Upload Procedure F 1 Uploading the Flash Image F 1 Recovering from a Failed Upload F 1 Restoring the Alternate Bank Image F 2 Completing the Upload F 2 Flash Upload Commands F 3 Troubleshooting Tips F 3 Appendix G Telnet NBMON and Serial Connection Diagnostic Console Options Diagnostic and Configuration Commands Commands G 1 C Configure Console for status monitoring G ...

Page 9: ...ess Validation Messages H 1 Discovery Application Messages H 2 Ping Application Message H 2 BOOTP Server Application Messages H 2 Appendix I Technical Support Services WWW and FTP Sites I 1 Contacting Technical Support I 1 Expediting Technical Support Service I 1 Returning Procedures I 1 How to access Digi s FTP Sites I 2 UNIX Binary Files Available I 2 Support Documents Available I 4 Index ...

Page 10: ... 100 Mbps port one parallel port and one serial port MIL 3200FTX One RJ 45 UTP 10 100 Mbps port two parallel port and one serial port MIL 3310FTX One RJ 45 UTP 10 100 Mbps port three parallel port and one serial port All FastPorts recognize the speed of a network using auto negotiation 1 2 Features of the Print Servers 1 2 1 Physical Features 10 100BASE TX RJ 45 connector Centronics compatible par...

Page 11: ...ts easier to manage Digi supplies the FastManage suite of software and the Advanced Configuration Tool ACT FastManage is a windows based menu software application and ACT is a DOS based menu software application Configuration of devices can be done by using print utilities on UNIX systems Firmware upgrades of the flash EEPROMs can be done via network connections 1 4 Firmware Update The software an...

Page 12: ...rify that the unit is functioning on the network 5 Locate the type of driver on the CD ROM for your operating systems where the installation will be performed e g MS Windows UNIX NetWare or MAC 6 Turn to the specific chapter in this document for the specific network operating system and continue installation 7 Configure FastPort to be managed by FastManage 1 6 Installation Requirements Before inst...

Page 13: ...n Up Up Normal Does not allow a telnet session Users can print to the unit The SYS system and NET network LEDs blinks Down Up Telnet diagnostic monitor Allows a telnet session to monitor FastPort or change its parameters Users can print to the unit The SYS and NET LEDs blink Down Down Serial diag monitor A terminal can be attached to the serial port to run a serial monitor Print jobs are not accep...

Page 14: ...ter s serial port is a DTE device If the cable works for an IBM PC attached to a printer then it will work for FastPort Note See Appendix A for the parallel and serial port pinouts 7 Set the printer to the defaults for the serial port 9600 baud 8 data bits no parity bits 1 stop bit and Xon Xoff for flow control Figure 1 2 Rear Panel of MIL 3100FTX Note The MIL 3200FTX will have two parallel ports ...

Page 15: ...lf test at start up and tries to resolve its IP addresses If the IP address is set the SYS LED blinks once per second If the IP address is not set the SYS LED blinks five times per second until the address is set either manually or by using RARP BOOTP or DHCP FastPort should now be functioning on the network ...

Page 16: ...f the following methods to assign the IP address Run the install script from the CD ROM UNIX Set a static ARP entry Make a telnet connection to port 2002 then set the IP address with UNIX workstation Use the ARP and telnet commands to set the IP address with MS Windows workstations Use RARP to set the address when the device powers up Use FastManage from a Windows system Use BOOTP or DHCP to set t...

Page 17: ...owing at the command prompt This sets static ARP arp s ether alpha 0 40 C8 0 1 2B no leading zeros RS 6000 b arp s alpha 0 40 C8 0 1 2B no leading zeros most UNIX systems arpbypass set alpha 0X00 0X40 0XC8 0X00 0X01 0X02 AT T and NCR Note The assigned IP address must be on the same local subnet as UNIX 2 Set the switches to the telnet diagnostic mode and power cycle FastPort 3 Make a telnet connec...

Page 18: ...astPort just entered 5 Make a telnet connection to maintenance port 2002 Type telnet alpha 2002 If a connection is successful Connected to 204 23 13 4 Escape character is Vers 6 0 18 Datecode 10 23 98 Type S to see status Type to enter monitor 6 At the menu option Press I and then press return 7 Press Y for yes when asked to confirm the modification This address is now stored in the device s NVRAM...

Page 19: ... on Sun 1 Use a text editor to open the etc hosts file 2 Add a host name and hardware address on a single line A device named alpha with an address 192 115 2 1 enter 192 115 2 1 alpha Save the file 3 Create a bootptab in the etc directory To do this type hostname of FastPort ht 1 ha hardware addr ip ip addr 4 Start the BOOTP daemon by typing usr etc bootp 5 Power cycle FastPort It will broadcast t...

Page 20: ...server FastPort operates as a client with a DHCP server Setup is not necessary After POST power on self test it sends out DHCP packages The server scrolls through a list of addresses allocated for clients and then assigns the first available number The IP address stays until power off or its lease expires The DHCP server must be on the same subnet as the client If not on the same subnet a helper i...

Page 21: ...espond to the reserved IP address print a test page Verify the MAC address from the test page 7 Do the following to set the IP address permanently a Verify that FastPort is responding with the new IP address by pinging the IP address reserved From a DOS prompt type ping xx xx xx xx and press return where xx xx xx xx is the IP address reserved b If ping is successful type telnet xx xx xx xx 2002 an...

Page 22: ...ndows 6 To exit and save the configurations a Select Reset Print Server in the Configure pull down window b Select the print server just configured This resets FastPort 7 Exit out of ACT and ping the server to verify the new IP address responds correctly FastPort is now ready for use on the IP network 2 9 Using Appletalk to Assign an IP Address Download the Setup Defaults file and the Apple Printe...

Page 23: ...UI stack Systems include Windows for Workgroups Windows 95 98 Windows NT and DOS LAN Manager clients The two utilities are SHOWPRN EXE Finds any FastPort s on the network NBMON EXE Allows users to configure FastPort These utilities require a NetBEUI stack to be installed on the client machine If not already done so install NetBEUI first before using either utility Copy the utilities to the local s...

Page 24: ...lowing line nbmon exe FP0F0FBA Note If the d1 or d2 option was used with showprn exe you will need to type that d1 or d2 option on the nbmon exe command line as well If the connection is successful the following is displayed v 1 0 102 Press ESC to exit Ver 6 1 Build 18 Datecode 10 23 1998 18 50 Type S to see current status Type D to see current configuration Type to enter monitor Type A to abort c...

Page 25: ...steady 1 second manner This indicates that FastPort now has an IP address set 2 11 Verifying IP Address is Set Properly To see if FastPort is up and running on the network use the ping command type ping hostname A message that the host is alive appears If there is a problem try using ping with the IP address ping ip address On some systems the ping command continuously displays 64 bytes from hostn...

Page 26: ... include the NetBEUI protocol b The SMB or Windows Print and File client services are bound to the NetBEUI protocol This should have been done by default when the protocol was first installed onto the system 2 For Windows programs refer to Printing from Windows for Workgroups on page 3 2 Printing from Windows NT 3 5x on page 3 2 Printing from Windows 95 98 or Windows NT 4 x via SMB on page 3 3 Thi...

Page 27: ... receive the print job respectively 5 Fill in the path with the FastPort printer name e g FP042384 PARALLEL1 Or use the window labeled show shared printers on to browse the network 6 When choosing to Browse the network a list of all the shared windows systems in the workgroup appears Double click on FastPort all its printer ports display 7 Double click on a printer port and that FastPort Printer n...

Page 28: ...ort 3 1 4 Printing from Windows 95 98 or Windows NT 4 x via SMB Note This installation requires FastPort firmware 6 1 or higher 1 Open Network Neighborhood 2 Choose the workgroup where FastPort is located 3 Double click on FastPort FastPort appears as FPXXXXXX where XXXXXX is the last six digits of the MAC address Figure 3 1 FastPort Menu Select 4 Double click the port where the print job will go ...

Page 29: ...name This command shows all devices within the workgroup wgname communicating with the same protocol as the workstation net view FP042384 This command shows all the shared resources on a Digi print server with hardware address 00 40 c8 04 23 84 Net view displays the following Shared resources at FP042384 Sharename Type Comment PARALLEL1 Print parallel port 1 ON LINE PARALLEL2 Print parallel port 2...

Page 30: ...s to print to the same printer twice in a row Open the print manager if both jobs are in the list the system is spooling the print job But if the first print command does not return until the job is printed not printing two jobs in a row the system is non spooling print jobs 3 1 6 2 Configuring Windows 95 NT to Mimic Spooling 1 From Start select Settings and then Printers to create a printer 2 Cli...

Page 31: ... 3 5x Windows 3 5 supports printing to LPD printers To install Note Print a test page to find out the firmware version of FastPort 1 Load the TCP IP Protocol and Related Components software Do this only once for each system that uses LPD 2 Add the LPD printer to Windows NT 3 5 3 2 2 1 Installing LPD Support on Windows NT 3 5 1 Open the Control Panel and select the Network icon 2 Click the Add Soft...

Page 32: ...e Name or address of host providing LPD field 10 Enter the queue name in the Name of printer on that machine field Type name in all lower case letters 11 Click OK 3 2 3 Printing from Windows NT 4 0 3 2 3 1 Installing Microsoft TCP IP Printing Services TCP IP printing is not default service on NT and is required to print to FastPort via TCP IP Do the following to add TCP IP printing services 1 From...

Page 33: ...not a test page will be printed 15 Select Finish 3 2 4 Printing using a Third Party TCP LPR LPD Stack If the systems has a third party TCP IP stack use an LPR client LPR clients allow users to send print jobs to an LPR host an LPR LPD host FastPort acts as an LPR host Check your TCP IP documents to verify that LPR LPD can be used to print Most LPR clients require two values IP address of the FastP...

Page 34: ...ry Figure 3 2 Choose a Destination Directory 6 Enter a name of a directory to spool the jobs Default is c spool Click Browse to select another directory Digi recommends that the default directory C spool be selected 7 Type in a name and a host name of the PC 8 Select a folder for the program items Figure 3 3 Select a Folder 9 The DigiLpr files are now copied to the system Reboot to start DigiLpr ...

Page 35: ...Choose from the list of Print Queues on the FastPort Note Digi recommends that you use the default queue raw_p1 The _p1 designates parallel port 1 If you are using a serial port on the print server the ending would be _s1 as in raw_s1 Figure 3 5 Essential Setup Information Menu 3 In the next field select the name for the printer port Digi recommends using a port name of six characters or less 4 Cl...

Page 36: ...ct the appropriate printer If the designated printer came with an installation disk click Have Disk If the designated printer did not come with an installation disk see that printer s documentation for a compatible printer Figure 3 6 Select Printer Screen 6 Click the appropriate port for the printer and then click Next e g Figure 3 8 shows c spool Epson 4300 as the designated port Figure 3 7 Selec...

Page 37: ...on with FastPort s IP address and PUT a file from the station to FastPort FastPort will print jobs on its first parallel port example for NT tftp i x x x x PUT flash hex 3 5 Management Tools Used with NetBIOS and TCP IP This section focuses on network management utilities that are based on the NetBIOS NetBEUI and TCP IP protocol 3 5 1 FastManage The FastPort print server supports configuration fro...

Page 38: ...efer to Appendix C for installing and configuring ACT 3 Install FastPort in a 2 x or 3 x bindery mode steps includes a Creating a print server and print queue object on the NetWare server then attaching the two together b Creating a config file that describes the file server and print queue to service Store this file on the preferred server sys login milan directory as FPXXXXXX c Storing the name ...

Page 39: ...ll the Print Server Quick Configuration provides options when creating FastPort Information is stored in a configuration file called FPXXXXXX where XXXXXX are the last six digits of its address The file is stored in the LOGIN MILAN on the file server 1 Highlight Quick Configuration and press Enter The program displays the available FastPort systems 2 Use the arrow keys to select FastPort and press...

Page 40: ...ctively 4 2 3 Adding Users to the Notify List with PCONSOLE 1 In PCONSOLE select the following sequence of options a Select Print Server Information and choose a print server b Select Print Server Configuration c Select Printer Configuration 2 From the configured printers list select Printer0 Configuration The Define Printer Type box appears 3 Select the printer description Defined elsewhere 4 Pre...

Page 41: ...ill service only one printer per NDS Server 7 Select New Print Queue and press Enter 8 Type in the name of a Queue The queue name is less than 256 characters including the context Default queues are serviced by the printer attached to FastPort s parallel port To force FastPort to service queues with the serial port the name must end with an S For a four port print server force it to service the qu...

Page 42: ...text Name and DS Tree Name see Appendix C 4 3 2 Installing Print Server in NDS Using NWadmin The following procedures describe how to create a print server a new print queue using NWadmin 4 3 2 1Creating a New Print Server 1 From the NetWare Tools menu select NWadmin Figure 4 8 Running NWadmin 2 Highlight the Organizational Unit where the Print Server Printer and Print Queue will be created 3 From...

Page 43: ...ject filled in the Print Queue Volume box 5 Type in the Print Queue Name and click Create Queue name and context is less than 256 characters All queues are serviced by the printer attached to FastPort s parallel port To force FastPort to service the queue with the serial port the queue name must end with an S For a 4 port FastPort force it to service the queue with the second parallel or second se...

Page 44: ...ning a Print Queue to FastPort 1 Double click the recently assigned printer Figure 4 3 Figure 4 10 Context Tree 2 In the next window click Assignments 3 In the Assignments menu click Add 4 When the Select Object menu appears select the print queue created and click OK 5 Click OK if this is correct The print queue to a printer is now assigned Now use ACT to set up a DS Tree Name and DS Context Name...

Page 45: ...tored in the sys login milan directory In addition users may modify the setting in FastPort called Preferred Server This refers to the Bindery File Server that holds the configuration file When servicing NDS queues FastPort must be configured with a context name and may be configured with a tree name This can be done with FastManage or ACT When configured for NDS FastPort does not use a config fil...

Page 46: ...g file 10 If a config file is not found FastPort will go through a list of servers and try to log in as print server FPXXXXXX If successful it gets the list of queues and attaches to them 4 5 Printing to FastPort Print to FastPort as if it were a Novell print server For example use Novell s CAPTURE command to capture a local PC port to the FastPort print queue For example assuming a host name of r...

Page 47: ... additional utilities 4 Configure FastPort with a proper IP address refer to Chapter 2 for information on assigning an IP address 5 Refer to the section in this chapter for the specific type of installation LPR LPD or host software 5 2 Host Software Versus LPD There are two ways to install FastPort print server onto UNIX Both methods can print with UNIX print commands Direct LPD support Host softw...

Page 48: ...alling Logical Printers Logical printers can be created with characteristics that print to the same printer To install a second printer 1 Run the install sh 2 At the Installation Options menu choose Option 2 3 Specify a second printer and answer the prompts as before 5 3 2 Installing on System V UNIX The install sh creates a dummy device adds a printer and starts the lpsched process To install Sys...

Page 49: ... or parallel port Type of banner page 5 3 3 Install Script on IBM RS 6000 Use the install sh to install FastPort on an IBM AIX system This modifies the etc gconfig file to add a printer entry and specifies using rembak for remote spooling To install 1 If not already done so load the install sh software 2 Type install sh to run the install script 3 Select a FastPort by its model number 4 Choose Opt...

Page 50: ...are Ethernet address of FastPort d UNIX system type e Enter monitor mode and press i to assign an IP address f Press r to issue a command to reset FastPort g Continue to step 7 to install the printer 7 At the main menu select Option 2 Install a printer or plotter The software prompts for a Whether to install host software or use direct LPD b Type of data sent to the printer pcl ps or ascii c Where...

Page 51: ...sed the 9th LPD connection will not connect Printer Types Description raw Sends data with no header and no translation ascii Writes data as ASCII substitutes carriage return line feed pairs for the line feeds sent by UNIX and sends a text banner and a final form feed ascii_landscape Like ASCII but sets the printer in the landscape mode before printing pcl_landscape Like PCL but sets the printer in...

Page 52: ... h option or turn off the banner printing via telnet In BSD UNIX systems the suppress header sh option in etc printcap file does not work 5 4 5 Manual Installation With LPD on a BSD UNIX System Note The following installs a printer named beta that is attached to a FastPort named alpha When installing LPD replace beta and alpha with your printer s name and host names respectively 1 Copy the followi...

Page 53: ...ow users to create a printer description file called an interface filter This filter is designed to customize the data for a printer Enable LPD on System V systems by using SAM on HP UX admintool on Solaris or any other system admin tool For SCO UNIX refer to the readme lpd file in the SCO directory 1 Use lpshut command to shut down the printer usr lib lpshut 2 Add a line in this format to the etc...

Page 54: ...wing command stopsrc s qdaemon 5 Restart the remote queue using the command startsrc s qdaemon LPR and LP are now set to print to the device Note The qconfig file valid queue names rq may have the same names as used for printer types rp 5 5 Manual Installation Using Host SoftWare fpfilter Digi s host software is called fpfilter This program sends print jobs to printers connected to FastPort in two...

Page 55: ...s the spool directory Syntax is shown in Table 5 3 Entries appear and in any order b Send a banner file BSD only f Send a final form feed m Send CR LFs for UNIX LFs D dir name Look in the dir name directory for the fpconfig file A a2ps filter Use the a2ps filter for ASCII to PostScript conversion d Send a Control D at the beginning end of a job PS printers only startfile file Send file before prin...

Page 56: ...nd string after the job CLASS hostname port list If printer is unavailable program tries to print to the FastPort port as listed left to right CLASS alpha p1 alpha p2 beta p beta s mail user name Sends E mail after the job is printed or in case of error errorfile filename Stores errors that occurred in filename program program Execute program after the job prints or in case of error Passes the err...

Page 57: ...wn lp dev alpha chgrp lp dev alpha chmod 660 dev alpha 3 Shut down the lp scheduler usr lib lpshut 4 Use usr lib lpadmin command to create a printer Use the local system admin tools to type the following usr lib lpadmin p printer name v device name m model where printer name is alpha device name is dev alpha and model is either standard or dumb in our example 5 Issue the following when adding post...

Page 58: ... etc hosts For System V Release 4 place the following on the line after the comments lines FILTER usr local milan fpfilter P fastport options Options field contains any option listed in Table 5 3 To use a printer config file use the D option with fpfilter followed by directory name containing the fpconfig file For example D usr local milan 6 Enable the printer and accept these print job commands e...

Page 59: ... transparent printing environment Install host on every host that prints to FastPort Install sh can be used to install a FastPort printer plotter using either host software or LPD support A sample install session is available in examples install doc directory Using Digi s host software fpfilter Note The following installs a printer named beta that is attached to a FastPort named alpha When install...

Page 60: ...and place the fpfilter program there Or change the path of the input filter if to point to any directory containing fpfilter Make sure that the directory containing fpfilter and fpfilter itself have at least access rights of 755 mkdir usr local Digi chmod 755 usr local cp fp usr local Digi chmod 755 usr local Digi fp 6 Create an options file called fpconfig in the spool directory specified by sd T...

Page 61: ...1Banner Pages and Accounting Information To print a banner page the install script must be told to print a banner It adds the command bannerfirst to the fpconfig file To configure an existing printer to send a banner remove the existing printer and run the installation script again Note The banner generating programs are supplied as is To print accounting info add the line acctg to the fpconfig fi...

Page 62: ...r the Network Information Services NIS e g Host name fastport2 pr 2 Add the Internet address that the system admin assigned e g Internet Address 128 222 55 55 3 Add an alias optional Or press Enter to continue e g Alias List press Enter 4 Confirm the choices OK to perform operation yes Press Enter fastport2 pr has been added 5 Add an Ethernet address by modifying the local ethers database etc ethe...

Page 63: ...y a printer type e g DG model 6773 PS printer To view a list of valid printer types type and press Enter Printer type printer 80 PS b 5 Enter an input type For PostScript printers type PS Input types simple PS 6 Enter the interface script name Interface script termprinter fastport 7 Enter the name of the printer device For a list of attached devices check the file etc hosts or use sysadm to list t...

Page 64: ...en added Printer laser has been enabled 5 7 Additional UNIX Utilities Using pstext and NeWSprint ASCII files must be converted to PS format before being printed NeWSprint and Digi s pstext perform ASCII to PostScript conversion Pstext is located in the software disk in binary source code forms For NeWSprint information contact the Digi LAN technical support via our FTP site or by phone 5 8 Deletin...

Page 65: ...f the LaserWriter Printer 8 0 Support for Apple Namer and Apple Printer Utility Supports Aldus drivers and Plug and Play installation Support for a serial or centronics parallel port style printer Utilities for changing FastPort s default settings such as IP address font list serial and parallel port parameters Supports Adobe HP postscript binary encoding schemes AppleTalk configuration via ACT fr...

Page 66: ...tional and FastPort has one way communication with the printer To correct this FastPort answers any queries from the Apple system on behalf of the printer see Bi directionalPrinting fromMacintoshSystems onpage6 8 FastPort must have the appropriate info about the printer to answer the queries correctly Use the Apple Printer utility described in this chapter to modify the parameters 6 2 Plug Play Op...

Page 67: ...s this as an error 6 4 Using the Apple Printer Utility for Configuration 6 4 1 Using the Apple Printer Utility to Download a Config Files When an Apple and FastPort try to establish a printing session FastPort responds with queries on behalf of the printer Sometimes the values that respond are not correct Users can modify these values by using the Apple Printer utility to download config files Fas...

Page 68: ...Phase 1 or 2 AppleTalk revision level Wait Times Wait time before reset 15 Wait time after reset 45 Note 200 max for both Amounts of time measured in multiples of five sec that FastPort waits after and before a reset is sent to the printer prior to printing the first print job Appear In the Chooser Yes Sense or No No Parallel printer always shows up in the Chooser regardless of whether there is a ...

Page 69: ...Serial Port Parameters Type No Binary or Binary adobe or Binary hp Serial type is based on the traffic type and whether or not the port is handling Binary PostScript Stop bits 1 or 2 Number of stop bits required Speed 300 600 1200 4800 9600 19200 38400 Transmission speed in bps Parity Yes or No Use of parity bit checking Xon Yes or No Use of Xon Xoff for flow control Network Protocols Enabled Sock...

Page 70: ... Namer 1 Open Advanced Utilities 2 Run Namer Icons appear for each installed printer type 3 Click on a LaserWriter icon FastPort appears 4 Select the printer you want to rename 5 Type in the new name and click Rename When done click the Quit button Note You can also rename printers using the LaserWriter Utility FastPort stores printer names in NVRAM until they are specifically change again even af...

Page 71: ...Alpha and is configured for binary support for serial parallel the following printers appears in Chooser Alpha Alpha PS Binary Alpha S Alpha S PS Binary Note Only use the Namer utility to change regular names The name of the PS Binary printer does not need to be changed directly Before a standard Adobe PostScript Level 2 printer can be used with the binary encoding the following PostScript fragmen...

Page 72: ...ort 1 Press N for networks 2 Press A for Apple There will be an enable bi directional port message for each of the parallel ports To enable this support using the Apple Printer utility 1 Copy the Apple Printer utility and setup defaults files from the CD ROM 2 Edit the setup defaults file by double clicking on the file 3 Within this file there is a section for each parallel port and separate param...

Page 73: ...ctional printing on the parallel port Some Macs with parallel ports do not respond to queries on that parallel port Check the printer s documentation to verify that it supports IEEE 1284 bi directional specification Some printing modes on certain FastPort models cannot support bi directional printing FastPort devices support 3 or more handshaking modes on the parallel port Users can modify these h...

Page 74: ...s as they occur and direct them to Parallel port printer Serial port printer Dumb terminal Telnet session nbmon Information includes the start finish of a print job step by step boot procedure and why a printer failed 7 2 Serial Port Console Monitoring FastPort serial port can be used to configure the device while in a non networked mode 7 2 1 Enabling or Disabling the Console Monitor 1 Put all th...

Page 75: ...redundant so that FastPort can be managed regardless of the type of system being connected Users can access FastPort to view store settings inside the device Or users may access it to do real time monitoring 7 3 1 Multi Protocol and SNMP Stations FastPort supports SNMP management over TCP IP IPX NetBIOS NetBEUI and AppleTalk network protocols FastPort supports MIB 2 IEEE parallel and serial MIBs a...

Page 76: ...pt Note FastPort only responds to the current telnet session 7 Press R to exit The device will perform a soft reboot Users can telnet into the parallel serial devices by specifying port 2000 and 2010 par1 2011 par2 2012 par3 2020 and 2001 ser1 or 2021 ser2 on the command line Anything typed now appears on the printer 8 To exit press Control right bracket and type quit 7 3 2 3SYSLOG on FastPort To ...

Page 77: ...UDP based utility that can get real time status and is commonly used in shell scripts fpstatus program supports Display of serial and parallel printer status Display of all currently printing jobs defined protocols fpstatus uses a UDP connection to communicate with FastPort For printer information use the fpstatus command fpstatus hostname When reporting the program uses these terms Active or Not ...

Page 78: ...d its set of download able files Modify the setup defaults file FastPort settings or setup printer info file LaserWriter 8 get info query data appropriately After modifying these files 1 Choose the FastPort 2 Run the Apple Printer Utilities 3 From the Utilities pull down menu choose Utilities send PostScript File 4 Click on the just modified file This downloads the file to FastPort which parses va...

Page 79: ...t of FastPorts on the local network appears 3 Once there is a device name run the nbmon utility as such nbmon fastport_name d Where the is a number between 0 7 and NetBEUI is running Once done a telnet like session is established This interface is almost identical to a serial telnet sessions Users may have problems running the showprn exe utility because of the multi protocol nature of Windows If ...

Page 80: ...appear Uninstall FastManage Removes FastManage Stackable HUB_MCS Mgr This application is used to find and maintain hubs and media converters Readme Notes the latest features of FastManage 8 1 1 FastManage MIBs FastManage utilizes the RFC 1517 MIB for SNMP compliance FastManage also uses the repeater mib and the private mib for the hub line as well as the parallel mib serial mib and private mib for...

Page 81: ...8 2 1 Express Installation Express install is the fastest way of setting up the FastManage software and is recommended for first time users For detailed installation go to Custom Installation on page 8 3 Do the following to install FastManage 1 From Start or File select Run 2 Type d setup exe or the drive where the CD ROM is located on the command line and click OK 3 Register FastManage and click ...

Page 82: ... configures the Discovery and or SNMP parameters Custom install follows the same procedure as the express except for a extra steps To begin custom installation 7 After step 6 in section 8 2 1 choose Custom Installation and click Next 8 Choose a network protocol IP IPX or NetBIOS 9 If IP was selected specify the system s IP address and its subnet mask The gateway selection is optional 10 In the Con...

Page 83: ... If selected this parameter displays a host name for all the devices discovered FastManage needs a hosts file in the C ETC directory for a host name to be displayed Checked by default Show Node Address If this selection is checked FastManage displays IP and IPX addresses for all the devices discovered Not checked by default Load Saved Maps If this parameter is selected the software loads the saved...

Page 84: ...election will enter the name of the default Map file map map Map File This selection will enter the path for the Map files Default c fm Hosts File This selection enters the path for the host file Default C ETC Bootptab File Path This selection enters the path for the bootptab file Default C FM Allow To Edit Hosts File If selected Discovery updates the hosts file if a new host file is discovered Ch...

Page 85: ...The Enable IP parameter must be selected to enable this option Checked by default Every If this parameter is selected the software broadcasts every n seconds to discover new devices The Enable IP parameter must be selected to enable this option Not checked and 120 seconds by default Times This option is the number of times the system will broadcast before giving up discovery of a node The Enable I...

Page 86: ... Enable IPX parameter must be selected to enable this option Not checked by default Enable NetBIOS When this option is chosen this enables NetBIOS using the NetBeui protocol If not selected this will not perform any SNMP over NetBIOS operation Strict Name Resolution When this is enabled all device names starting with SNMPA will be treated as NetBIOS names The Enable NetBIOS parameter must be selec...

Page 87: ...is is returned by FastManage in response to an SNMP query Field is blank by default System Contact This is returned by FastManage in response to an SNMP query Field is blank by default System Location This is returned by FastManage software in response to an SNMP query Blank by default Save Saves all changes to the issnmp ini file Cancel Cancels the changes At this point complete the installation ...

Page 88: ...d the IP address of the device detects all of the devices in the current subnet Through SNMP traps FastPort sends a power on trap at power up if they are configured with a manager address Discovery options are user configurable and are stored in the issnmp ini file Discovery uses icons to identify an SNMP device on the Map Click once on the icon to display information for a device Double click on ...

Page 89: ...will now appear on Map 1 as thumbnails which represents each SNMP device Figure 9 2 3 Double click on a thumbnail to display a full screen image of that particular SNMP device refer to Chapter 10 Figure 9 2 Map 1 Discovery Application Note Discover uses three protocols to find SNMP devices IP IPX and NetBIOS This means that if a device uses all three of these protocols that device will be discover...

Page 90: ...le FastPort Network Print Server Model 3000FTX To remove the status bar from the field From the Option pull down menu deselect Status bar 9 2 3 System Information Click once on a thumbnail The object selected is highlighted with a box Click on the same object once again and its system information appears 9 3 FastPort Icon Names The name or address of a host is displayed below the device in the Map...

Page 91: ...llowing to rename a Map 1 Click the Rename Map icon fourth from the left The Map Title Editor menu appears 2 Delete the old name and type in a new Map name 3 Click OK To perform this task from the pull down menu select Change title from the Options pull down menu 9 4 2 Host Name Address For each thumbnail shown on the Map there will be a name below device Each protocol has its own criteria for exa...

Page 92: ...is the Refresh Map icon This option checks the status of each host discovered on the Map A packet exchange is done for each host A red cross out mark displays if a host did not reply To perform this task from the pull down menu select Refresh map from the Action pull down menu 9 4 5 Discover Host To the right of the Refresh Map icon is the Discover hosts icon This will rediscover all host on the s...

Page 93: ...the TFTP screen and click on the Show Node Properties icon refer to section 9 4 9 4 When the desired IP address is entered click Download to download a file with hex or chx extension To perform this task from the pull down menu select TFTP from the Action pull down menu 9 4 8 Close All Windows Icon On the tool bar to the right of the Show Node Properties icon is the Close All Windows icon When cli...

Page 94: ...box Again located on the right hand side of the menu Click on Show Traps to display traps for a device For this function to work on this parameter your system must be designated to receive trap See Chapter 10 for more information on Traps page 10 4 Click OK when you are finished 9 4 10SNMP Fault Trace From the Window menu select SNMP Fault Trace to be On or Off default There are times when an SNMP...

Page 95: ... SNMP Fault Trace Message 9 5 Parameters Pull Down Menu There are a variety of options that can be configured from the Parameters pull down menu including 9 5 1 General Parameters To configure the General Parameters section From the Parameters pull down window select General Parameters Figure 9 7 The following are its options Figure 9 7 General Parameters Menu ...

Page 96: ...seconds Discover When this parameter is selected the software re discovers hosts every n seconds Default is 90 secs Dead This parameter signifies the number of attempts FastManage tried before marking the node as dead off line Default is 2 unicasts Wait The selection denotes the amount of time the software waits for a reply from a node Default is 1 second Default Map This parameter selects the nam...

Page 97: ...Use DNS option Off if this is the case The Enable IP parameter must be selected to enable this option Not checked by default Poll IP Range If this selection is selected the software polls all 254 hosts of the subnet from X Y Z 1 to X Y Z 254 The Enable IP parameter must be selected to enable this option Checked by default Do IP Broadcast If this parameter is chosen the software performs discovery ...

Page 98: ...e is specified in the host file then that device will be discovered the Enable IPX Do IPX routing and the Poll hosts list all have to be enabled The Enable IPX parameter must be selected to enable this option Checked by default Do IPX Discovery Use SNMP over IPX and find all devices that respond The Enable IPX parameter must be selected to enable this option Not checked by default Enable NetBIOS W...

Page 99: ...d enabled users cannot manage the device with the FastManage software 1 From Parameters select Mib2 System Parameters The Mib2 System Parameters menu appears 2 Fill in the required parameters Get Community This parameter is required to be set Default public Set Community This parameter is required to be set Default private Description This information will be returned by the FastManage software in...

Page 100: ...he FastPort PrintServer MGR icon allows users to open a specific FastPort To do so 1 From the FastManage for FastPort Windows menu double click onto the FastPort PrintServer Mgr Figure 10 1 icon 2 When prompted for an IP Address Alias IPX Address Name or a NetBIOS Name enter the device s name or address and click Ok Enter in the name or address exactly as it appears in the network 3 A graphic disp...

Page 101: ...the hot spot appears The following is a description of each hot spot 10 3 1Traps Traps list any problem affecting the device Problems include either hardware or software Users can also view traps through the Show Node Properties menu in the Discovery Application refer to section 10 4 9 Click once on the hot spot If there are no problems the following appears Figure 10 3 Traps Hot Spot To view a tr...

Page 102: ...ps found Figure 10 5 Traps Found Screen 10 3 2Uptime Uptime displays how long the device has been running in days hours minutes and seconds Click once when there is a box around Uptime and the Session Windows Caption screen appears 10 3 3Reset When this is clicked on a warning message appears asking whether or not the user want to reset FastPort Select Yes to continue No to stop 10 3 4Digi Logo A ...

Page 103: ...erial Port 10 3 6Parallel Port Depending on your model of MIL 3000FTX there may be up to three parallel ports When a parallel port icon is clicked information for that port displayed Left and right mouse clicks displays different information Figure 10 7 Figure 10 7 Mouse Selections for the Parallel Port 10 4 Configuration Sub menus Options are available from the Configuration sub menu This section...

Page 104: ... IP Configuration IP Address Properties Enables a user to change a variety of IP options Changes take effect at system reset Options for this menu include Figure 10 9 DHCP Enable Enables the DHCP feature Default Enabled DHCP Disable Disables the DHCP feature IP Address Changes the IP address of a device e g if a device is moved to a different subnet Subnet Mask Sets the subnet mask address for the...

Page 105: ...ork including Figure 10 10 Novell Config Selections Windows 95 From Novell Config selections include IPX Config IPX SAP Name Changes the name used by the device in service messages on the IPX network This name displays in Map 1 of the Discovery Application node Default FPXXXXXX where XXXXXX is a the last six digits of the MAC address IPX SAP Interval Configuring the SAP internal of the device numb...

Page 106: ...eral network including Community Strings Sets SNMP community strings Default for Get Community String is public Default for Set Community String is private Flash Config Allow download Allow disallow the upgrade of the Firmware Default Allow 10 4 4Ethertalk Config There are a series of choices that can be select to configure FastPort for a Ethertalk network including Figure 10 11 Ethertalk Config S...

Page 107: ...r the serial port includes Figure 10 12 Ethertalk Serial Printer Menu 10 4 5SMB Config There are a series of choices that can be selected to configure FastPort for a SMB network including SMB Config HP DLC Enables disables HP s DLC protocol Default Disabled SMB Enabled Enables disables SMB protocol Default Enabled SMB Names Sets the SMB workgroup and unique identification Default Disabled SMB Shar...

Page 108: ...is parameter cannot be modified 10 5 Status Menu Currently these parameters are reserved 10 6 Help Menu The Help menu has two options Using Help and About FastPort Manager Using Help A standard Windows help file appears About FastPort Manager Displays information on the current FastPort being used including Firmware revision Name of device being managed Get community string being used Type of devi...

Page 109: ...irected to a specific device to inquiry if it is on line or not To launch Ping 1 Double click on the Ping Application icon 2 The Ping Window Application window appears Click the Ping pull down menu 3 The Perform Ping Operation menu appears Figure 11 1 Enter the IP address to be pinged Click Ping The application displays the response in the Ping Result box Figure 11 3 Ping Operation Window 11 1 1Up...

Page 110: ...3 BOOTP Configuration The BOOTP application implements a BOOTP server which allow users to assign IP addresses dynamically to devices on the network Digi s network devices implement BOOTP and can obtain an IP address from BOOTP BOOTP looks for the right entry containing the IP and hardware address of the device To launch the BOOTP server in Windows 1 Double click on the BOOTP Server icon 2 Figure ...

Page 111: ... to BOOTPtab File from the File pull down window Figure 11 6 Add Entry to BOOTPTab File To add a node with an Ethernet address of 0040C8XXXX02 and an IP address of 199 86 11 1 enter 00 40 C8 XX XX 02 in the Hardware Address box and 199 86 11 1 in the IP Address box Note The host name is user selectable 5 Click Ok Add entries for each field ...

Page 112: ...blish a serial telnet or NetBIOS console monitor to obtain the Options menu or Available Command menu 2 In the Options menu press Z option Z to reset the unit Note An option to reset the IP address appears Select to do so 3 After NVRAM write is done press R to end the console session and reset FastPort A 3 Hardware Features The MIL 3000FTX board with Ethernet controller serial and parallel port in...

Page 113: ...erminal Printer Pin Function RXD TXD 2 2 RXD TXD 3 3 GRND GRND 5 7 RTS RTS CTS 7 8 5 4 CTS DSR 4 6 DTR RD TD 2 2 RD TD 3 3 CTS CTS 8 8 SGND RTS SGND 5 7 5 7 RTS DB9 Female DB9 Male Function FastPort Side Pin Terminal Printer Pin Function RXD TXD 2 2 RXD TXD 3 3 GRD GRD 5 5 RTS RTS CTS CTS 7 8 7 8 DB9 Female DB9 Female Function FastPort Side Pin IBM PC Pin Function RD TD 2 2 RD TD 3 3 DTR CTS 4 5 S...

Page 114: ... AUTO FEED 23 GND 6 PAD4 15 FAULT 24 GND 7 PAD5 16 INIT 25 GND 8 PAD6 17 SLCTIN 9 PAD7 18 GND Parameters Minimum Maximum Operating Temperature 5 C 40 C Humidity Non condensing 10 95 Altitude test NA 40 000 ft at 40 C Temperature test Operating 5 C 50 C Temperature test Packaged 25 C 70 C LED Functioned Color RX Transmitting on the network Green TX Receiving from the network Green SYS System is act...

Page 115: ...ents without any user intervention FastPort cannot act as a BrowseMaster For example a NetBIOS workstation is on a workgroup for example MyCompany and FastPort is now installed onto the network FastPort will come up and advertise itself in the default workgroup called workgroup When a user browses the network using Net View or Network Neighborhood applications he will not see FastPort or even see ...

Page 116: ...ack to send the packet This problem shows up sometimes in systems that have multiple NICs or multiple protocols loaded If a d1 switch was used with the showprn exe tool use it on the NBMON command line nbmon fpxxxxxx d1 If the IPX is loaded and running on a system running Windows 95 the check box for Send NetBIOS over IPX should not be checked Send NetBIOS over IPX is located in the Control Panel ...

Page 117: ...rameters C 1 2 Features ACT runs on DOS 5 x and above PCs connected to NetWare 2 x 3 x and 4 x file servers Access privileges are identical to those of PCONSOLE ACT provides password security for print server control functions and a context sensitive help line Options include Resetting the print server Setting access passwords for the print server Adding deleting queues queue operators and users A...

Page 118: ... Digi and press Enter Where Digi is the directory s name 2 From the utility driver copy the file ACT EXE onto the recently created directory From C Digi type copy a and press Enter C 1 5 Navigating in ACT From the appropriate directory e g c Digi enter ACT 1 Type ACT and press Enter 2 Select a device or a menu option by a Using arrow keys highlight an item and press Enter b Use a hot key usually t...

Page 119: ...o NetWare appears 2 Select the available printer A summary screen is displayed It includes IPX network node and FastPort NVRAM information Options that can be modified Queue Scan Rate This sets the rate times per second that FastPort scans the Novell queues for print jobs Rates include 1 2 4 8 16 and 32 seconds NetWare Frame Type Options include Ethernet II IEEE 802 3 and Autosense 802 2 over 802 ...

Page 120: ...customizing of print queues C 2 1 4Example 1 A user wants the configuration file entry for the queue QUEUEP on server SIMBA to do the following 1 Put an HP LaserJet IIISI into PostScript mode 2 Send a Control D at the beginning and end of a print job 3 Send a PostScript banner page 4 Return the printer to PCL mode Table C 1 Special Print Options on Configure a Queue Option Print Options Descriptio...

Page 121: ...change the mode back to PCL 8 To complete the configuration select Send Control D and select PostScript from the choice Banner page C 2 1 5Example 2 The second queue on server SOAVE has a configuration file that puts an HP LaserJet into PCL mode sends the file without the banner b off and puts the printer back into PS mode In plain text form that looks like this SOAVE QUEUEP PS Parallel1 ss M 1234...

Page 122: ...3500 Fifo ACK for MIL 3200 and MIL 3400 This enables the DMA chip to drive the parallel port This works for printers that support ACK signals only Depending on the printer s speed this mode can more than double the throughput of FastPort AutoStrobe This enables a hardware timer to generate the strobe pulse on the parallel port Since Fast DMA is tied to ACK this can be used by printers that support...

Page 123: ... the attached printer The number of bytes printed on the parallel serial port and the protocol currently printing can also be viewed Figure C 2 Print Server Status Options C 4 Monitor Menu in ACT The Monitor menu Figure C 3 monitors the selected FastPort and logs the console messages There are three submenus Select Print Server Begin Monitor and Monitor Log The Begin monitor selection initiates mo...

Page 124: ...blinking check the transceiver selection on the back of the unit Link illuminates green if there is a 10BASE T connection if not it will be orange Note After FastPort is rebooted it take a minutes for it to appear in ACT Force a frame type NetWare may be disabled Check the diagnostic test page C 5 3 FastPort fails POST after upgrading firmware This could be due to the relocation of the NVRAM Reset...

Page 125: ...ver Force a frame type refer to NetWare Configuration C 5 6 FastPort does not print via serial port 1 Verify that the serial port of the printer and FastPort match 2 Check the serial cable 3 Verify that FastPort is attached to the queue 4 Check queue name C 5 7 No Form Feed is sent after the print job 1 Verify the capture options using the command capture show 2 Check whether the form feed option ...

Page 126: ...cific frame type the server issues error messages for frames it does not understand Use the Advanced Configuration menu in ACT to set a specific frame type C 6 Notification not Working if Created by PCONSOLE Verify that the printer type is Defined Elsewhere and not any other type Select the Print Servers menu and change the settings in the Printers submenu C 7 FastPort Console Messages This sectio...

Page 127: ...le SYS login milan FPXXXXXX on SERVER1 FastPort is looking for the configuration file on file server SERVER1 C 8 5 No such object FAKEQ There is no queue named FAKEQ Verify it and the spelling of its queue name C 8 6 Failed to login to file server SERVER1 for server FAKEPS FastPort could not log into a nonexistent file server The print server has not been created in PCONSOLE This error may also oc...

Page 128: ...s assume that alpha is the hostname for the unit and that the host software is loaded in the directory usr local digi D 2 1 No Lights on the Unit Check the power supply Change to 110 VAC for the USA if necessary D 2 2 ASCII Text File Prints as a Single Line UNIX does not send a carriage return and a line feed as line terminators but does send a line feed When printing ASCII text files from UNIX us...

Page 129: ...1 Reset the printer 2 Check queue name 3 Put it on line ready to accept data 4 Set the serial printer port to 9600 baud no parity 8 data bits and 1 stop bit 5 Set both of the front panel switches down D1 and D2 6 Power cycle the unit A test page is printed Serial printing problems may be due to wrong cable usage Make sure that the unit s serial port setting match those in its attached printer D 2 ...

Page 130: ...P address as FastPort 7 Check the arp entry for FastPort with the following command arp hostname of FastPort 8 Use fpstatus printername to verify that the printer is ready D 3 UNIX Configuration Files D 3 1 Using fpfilter Configuration Files The fpfilter software acts as an input filter specified in the etc printcap file in BSD systems Since BSD does not allow command line options as part of an if...

Page 131: ...ple printer entry for remote spooling to a PostScript printer called alpha which was accessed through a host named accounting The log file is usr adm alpha errs and the files are spooled in the directory usr spool alpha Alpha lf usr adm alpha errs lp rm accounting mx 0 rp ps sd usr spool alpha D 4 1 DHCP Troubleshooting If there is problems locating FastPort after it has acquired an address throug...

Page 132: ...nd correctly on the interface If the unit is having parallel flow control problems modify the flow control method see Using Setup Defaults File on page 6 4 E 1 3 Situation 1 Printing Over Ethertalk Using Driver 7 x The serial port fails when the user tries to print over EtherTalk using driver 7 x to LaserWriter printers For bi directional printing support across the serial interface for LaserWrite...

Page 133: ...elnet prompt and then issue the quit command to exit 5 Using the same options for connecting to the printer use the following PostScript code to test the mode change Helvetica findfont 14 scalefont setfont 30 500 moveto The Options number for the 25 pin port is show statusdict begin 25 sccbatch 10 string cvs show pop showpage end 6 Exit telnet E 1 4 Situation Two Setting Serial Port Options To set...

Page 134: ...a Router 7 If the printer is in Bi directional mode Firmware revision 6 1 then enable bi directional printing on the FastPort or disable Advanced Functionality Bi directional printing on the printer Change in printer s software a Hook up to the printer directly b Print one job or change on printer s keypad 8 The printer is set to parallel serial mode that the user is using or it is auto sensing Ch...

Page 135: ...e Ser LED or Par LED illuminates lights but nothing prints then repeat steps 7 8 and 9 in section E 2 Make sure the modes are compatible 1 When printing to plotters on the parallel ports where only the first file prints during batch jobs increase wait times to 60 seconds for Before Reset and After Reset 2 If printing PS and the print job enters the printer s memory but does not get pushed out make...

Page 136: ... 1 3 2 6 pinout AppleTalk is enabled FastPort s default Phase II is what the AppleTalk network is running FastPort is showing up in the AppleTalk Zone especially if when using a router For bi directional printer enable bi directional printing on the FastPort or disable Advanced Functionality Bi directional printing on the printer To do this a Change it through the printer s software b Hook up the ...

Page 137: ...e printer To do this a Change it through the printer s software b Hook up the printer direct c Print one job or change on printer s keypad When using a serial printer a Make sure the serial port is enabled in the Chooser b Verify the parallel serial port is set to the FastPort s active port or the printer s port is autosensing c Use a serial cable with more than three pins d Make sure communicatio...

Page 138: ... 3400 3X00FTX or 3500 files folder Using Apple to print ASCII from a print server a Double click on SetUp Printer Info file b Change to Postscript Printer no 4 Double click on SetUp Defaults file 5 Change the following in the parallel port 1 or 2 or serial port 1 or 2 a Show in Chooser Yes b Before Reset Delay 60 c After Reset Delay 60 Note Steps b and c may slow down printing 6 Click on File and ...

Page 139: ...ies 20 Select Download Postscript File 21 Click on SetUp Defaults file Open and Save A message saying no output to printer appears rewrite files or printing is bad If Cancel or Replace appears select Replace 22 To conclude select Apple Chooser LaserWriter Driver 7 8 and print the appropriate Setup file to a FastPort s par1 parallel queue 23 Ignore any message about inability to print to a spooler ...

Page 140: ... successful upgrade the FastPort resets itself and then operates with the latest firmware version Warning Should an interruption during upgrade occur FastPort s firmware bank may become corrupted FastPort is inoperable and or the flash job is rejected when the checksum is determined invalid The user may need to purchase a new EEPROM for corrupted firmware banks if it is deemed in recoverable F 1 1...

Page 141: ... the Upload Flash holds two firmware images A new image is stored in the main bank the old image is stored in the alternate To compare the images use the flash command Restart in Other Bank Once satisfied with the new firmware copy it to the alternate bank now both banks have the same image If the new image does not work copy the alternate bank image into the main bank Both banks should be the sam...

Page 142: ...ewer image Use this feature to compare the old version to the new version Copy This Image to Other Bank Use this command to make the images identical This command updates the alternate bank with the new main bank when the user is satisfied with the new image To revert to an old firmware version use the Restart in Other Bank command When the old version comes up this command will copy the old versi...

Page 143: ...ions F Flash firmware load enable disable H Displays help menu I Display set IP Address L Limit monitor Network access by password N Network Protocols menu P Display set parallel port parms and status R Reset the FastPort S Display set serial port parms Z Reset nvram to factory defaults Print ASCII test page Print Postscript test page G 2 C Configure Console for status monitoring Console options 1...

Page 144: ...ata Stop Parity Flow 9600 8 1 None Xon Xoff Serial port 2 config Baud Data Stop Parity Flow 9600 8 1 None Xon Xoff type N in monitor to view the network protocol parameters G 4 E Display Set Ethernet Options Note Aux port is now set in the sockets section of the Network protocols menu Link test is currently enabled Link test 1 disabled 2 enabled enter don t change continue Link test is now enabled...

Page 145: ...Network monitor password security currently Off Monitor Security 1 Off 2 On New Password enter don t change continue G 8 N Network Protocols Menu G 8 1 Network Protocols Menu A AppleTalk options H HP DLC options M Microsoft Windows print services options N NetWare options S SNMP options T TCP IP sockets LPD RARP BOOTP TFTP options X Return to Main Menu G 8 1 1A AppleTalk Options AppleTalk enabled ...

Page 146: ...inter name FP000B0B ser2 PostScript binary disabled Modify yes or no y or n n G 8 1 2M Microsoft Windows Print Services Options Microsoft Windows print services options Microsoft Windows print services enabled Workgroup Domain WORKGROUP Machine Name FP000B0B Services PARALLEL1 Description parallel port 1 Services SERIAL1 Description serial port 1 Services PARALLEL2 Description parallel port 2 Serv...

Page 147: ...ons TCP IP menu options E Engine options IP address RARP BOOTP etc S Socket Options L LPD Options X Exit E TCP IP engine options IP address 0 0 0 0 RARP Enabled BOOTP Enabled BOOTP request interval 2 hours Subnet Mask 0 0 0 0 Default Router 0 0 0 0 Syslog Host 0 0 0 0 Syslog Priority 2 Modify yes or no y or n n G 8 1 4 1TCP IP Menu Options S Socket Options TCP Sockets fpfilter options TCP Sockets ...

Page 148: ...ne Modify yes or no y or n n TCP IP menu options X Exit G 9 P Display Set Parallel Port Parms and Status G 9 1 Display Set for MIL 3200FTX Select port 1 Parallel 1 2 Parallel 2 enter don t change continue Parallel port 1 status ON LINE PAPER ERROR Current Parallel port 1 config mode setup strobe us console test page Standard 2 7 PostScript Parallel port mode 1 Standard 2 Fifo ACK 3 Fifo BUSY enter...

Page 149: ...ult 3 max 16 Number of us strobe delay default 3 max 16 Parallel console test page 1 PostScript 2 Ascii text enter don t change continue New Parallel port config mode setup us strobe us console test page Fast DMA 3 3 PostScript Select parallel console test page type 1 PostScript 2 Ascii text enter don t change continue New Parallel port 1 config mode setup strobe us console test page Standard 2 7 ...

Page 150: ...tyFlow 9600 8 1 None Xon Xoff Modify yes or no y or n n G 11Z Reset NVRAM to Factory Defaults Also reset IP address yes or no y or n n nvram reset to factory defaults G 12 Print ASCII Test Page Select port 1 Serial 1 2 Serial 2 3 Parallel 1 4 Parallel 2 enter don t change continue G 13 Print PostScript Test Page Select port 1 Parallel 1 2 Parallel 2 enter don t change continue ...

Page 151: ...MP agent that has crashed Use Ping to find out if the SNMP agent device is alive Yes restart Windows No power cycle and try again Problem Solution SNMP community strings are defaulted to public and private Change the community strings in issnmp ini Unable to start FastManage A message such as Unable to start protocol stack displays Restart Windows FastManage doesn t display connected ports or SNMP...

Page 152: ...ad Reinstall No such pathway or drive is not ready Restart Windows Message Solution IP is disabled in the file issnmp ini IP needs to be enabled for this application to run This application will exit now Enable IP discovery in the Discovery Application to enabled IP Problem Cause Solution Please retry when there is a BOOTPtab file No Bootfile found Enter BOOTPtab file and retry IP is disabled in t...

Page 153: ...ting Technical Support By Phone 408 744 2751 By Fax 408 744 2771 By email sun tech dgii com I 3 Expediting Technical Support Service For faster service when calling technical support Be in a position where the system and FastPort is accessible Know the type and versions of software you are using Know your hardware specs e g memory and disk space Note any and all error messages Be specific about th...

Page 154: ...from a web browser FTP to 206 40 59 2 This is also called muffly or ftp ftp milan com Drivers and installation tips are located in pub fastport software and pub fastport faq I 6 UNIX Binary Files Available The following UNIX binaries are available on the FTP site pub fastport software unix Always check the FTP site for previous and latest compiles These files contain the host software fpfilter and...

Page 155: ...SC sys 700 hp9k7c9x tar HP UX 9 05 on HP9000 RISC sys 715 hp9k8c01 tar HP UX 10 10 on HP9000 RISC sys 800 hp9k8c02 tar HP UX 10 20 on HP9000 RISC sys 800 hp9k8c90_fpf332 tar HP UX 9 04 on HP9000 RISC sys E45 800 hp9k8c9x tar HP UX 9 x on HP9000 RISC sys 800 H50 hp9k8cpa tar HP UX 10 2 on HP9000 RISC sys 800 w PA8000 hp9k_810 tar HP UX on HP9000 RISC sys 810 hp9k_835 tar HP UX on HP9000 RISC sys 83...

Page 156: ...x86 Unix unisys uni6k550_fpf332 tar Unisys 6000 550 SVR4 unisys6k tar Unisys 6000 486x2 SVR4 I 7 Support Documents Available The following documents are currently available as readme files on the ftp pub fastport docs The ftp site is constantly updated File Name Description pub fastport docs assignip act txt assigning ip address using the ACT software utility apple txt assigning ip address from ma...

Page 157: ...ormation on BSD Systems banner txt Generating banners on BSD UNIX bsd txt How to install FastPort on BSD UNIX diskunix txt Instruct for extracting install script from disk image fpconfig txt using fpconfig to define fpfilter options on BSD fpfilter txt list of fpfilter Binaries compiled on latest OS fpm_news txt Using fpmulti with Sun NewsPrint fpm_sun5 txt Using fpmulti to print on Solaris 2 X fp...

Page 158: ...nting from Windows 95 98 win_smb txt Printing to FastPort via Windows Native SMB windowsnt nt35lpr txt lpr lpd printing from Windows NT 3 5 nt40lpr txt lpr lpd printing from Windows NT 4 0 ntapple txt printing from windows NT using appletalk nthpdlc txt Printing from Windows NT using HP DLC protocol win_smb txt Printing to FastPort via Windows Native SMB ...

Page 159: ... BSD print commands 5 15 BSD UNIX print spooler 5 1 printing from 5 15 Busy 5 10 7 4 E 1 C Centronics 1 1 1 5 6 1 Close All Windows Icon 9 6 Configuration Bindery and NDS Environment 4 8 Macintosh 6 8 NDS Environment 4 3 Configure advanced parameters 8 3 Discovery parameters 8 3 Maximum retry time 8 4 SNMP agent parameters 8 3 Configuring a Queue C 4 Context Novell 10 6 Control D 5 5 C 4 C 5 C 10 ...

Page 160: ...cover 8 5 9 9 Hosts file 8 5 9 9 Load saved maps 8 4 9 9 Map file 8 5 9 9 Refresh every 8 5 9 9 Save maps on exit 8 5 9 9 Save options 8 5 9 9 Save parameters on exit 8 5 9 9 Show node address 8 4 9 9 Show node name 8 4 9 9 Wait 8 5 9 9 General Problems H 1 H Handshaking 6 9 Hardware features A 1 Help menu 10 9 Host Name 8 4 9 4 9 5 9 9 11 3 H 2 Hosts file 8 4 8 5 Hot Spots 10 2 HP DLC 10 8 Window...

Page 161: ...nfig 10 6 Notification 10 7 Preferred DS Context 10 7 Preferred DS Tree 10 6 Print Server Config 10 7 Queue Scan Rate 10 7 NPRINT utility C 9 Null modem cable 1 5 NWADMIN 4 5 Utility 8 3 O Operating mode 1 4 P Parallel Port 6 4 6 8 6 9 10 4 C 5 G 6 Printer 1 5 PCONSOLE 4 2 4 4 C 1 C 11 Notify List 4 3 Ping Icon 9 5 Manager 9 5 Operation 11 1 Ping Application 11 1 H 2 Launching 11 1 Messages H 2 Pl...

Page 162: ... TCP IP Stations 7 2 Technical Support I 1 Telnet 7 6 9 12 Diagnostic monitor 1 4 FastPort 2001 E 2 Starting 7 2 Terminal settings 7 1 Test page 1 4 TFTP Client 9 1 Icon 9 6 Thumbnail 9 2 Tips Configuration File 6 3 Toolbar 9 3 Traps 10 2 Troubleshooting B 2 AppleTalk E 5 Troubleshooting NetWare B 1 C 1 Troubleshooting TCP IP D 1 Troubleshooting Tips D 1 Incomplete Packet error message C 10 ACT Er...

Page 163: ...1299 Orleans Drive Sunnyvale CA 94089 Part Number 90000105 Rev B Printed in the USA ...

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