If you experience any type of problem with your Testifire, turn the power off, wait for a few seconds and then turn
the power back on. This may clear the fault. If the fault continues, the following information may help you solve the
problem. If you are unable to identify the cause of the problem, please contact your regional support centre.
6.1 Errors
When an error occurs, the ‘Status’ LED will remain on in red and the ‘Test Type’ LED will not be illuminated.
This can be clearly seen without access to the LCD screen when the unit is at height.
The unit will emit a 2 second ‘warning beep’ (if the ‘beep’ sound is enabled) and cease to function further. The
LCD screen will display the error message (see Section 6.3).
In some cases the error message may be cleared from the LCD by pressing the ‘ESCAPE’ key on the keypad.
This may enable the unit to continue operating, although if the error has not been corrected the error message
may reappear immediately on the LCD.
You will need to correct the error in order to proceed. For example, if the battery is Low, the LCD will display
the message ‘Replace Battery’. In this case, no further testing can be carried out until the Battery Baton has been
recharged or replaced.
A complete listing of the screen error messages and indicating LED colours is detailed in Section 6.3.
For RFID error messages see the RFID Manual at:
.
www.testifire.com
6.2 System Reset
When you have followed the above steps and you still have a problem, carry out a ‘System Reset’ to restore
your Testifire unit back to the factory defaults. A ‘System Reset’ will remove all user customisable settings
including:
Clear all programmed test sequences
Turn off the Timer option
Turn Warning and Keypad Sound ‘beeps’ on
Revert to ‘Heat’ if ‘Hi-Heat’ has been selected
Remove the selected language
To carry out a ‘System Reset’, press the ‘MENU’ key on the keypad (Fig. 51) and use the ‘UP’ and ‘DOWN’
keys to navigate to the ‘System Reset’ (Fig. 52). Press the ‘ENTER’ key to select the ‘System Reset’. This
will display a ‘System Reset’ confirmation screen (Fig. 53). Select ‘Ok’ by pressing the ‘MENU’ key to execute
the ‘System Reset’ or select ‘Cancel’ by pressing the ‘Status’ key to cancel a ‘System Reset’.
Following a ‘System Reset’, the Testifire logo will appear on the start up screen, followed by the ‘Select System
Language’ option (see Section 4.4).
6. Troubleshooting
page 23
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Fig. 52
System Reset
Ok Cancel
Fig. 53
Status Key
Menu Key
Fig. 51
Language
Sounder
Service
System Reset
