6.
Scroll down the list to see if any device has an exclamation point (a yellow circle with a [
!]
) on the device icon.
If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver. See
Reinstalling Drivers and Utilities
.
Reinstalling Drivers and Utilities
Using Windows XP Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously
installed version.
1.
Click the
Start
button and click
Control Panel
.
2.
Under
Pick a Category
, click
Performance and Maintenance
.
3.
Click
System
.
4.
In the
System Properties
window, click the
Hardware
tab.
5.
Click
Device Manager
.
6.
Right-click the device for which the new driver was installed and click
Properties
.
7.
Click the
Drivers
tab.
8.
Click
Roll Back Driver
.
If Device Driver Rollback does not resolve the problem, then use System Restore (see
Using Microsoft Windows XP System Restore
) to return your computer to
the operating state that existed before you installed the new driver.
Using the Drivers and Utilities CD
If using
Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver from the
Drivers and Utilities
CD.
1.
Save and close any open files, and exit any open programs.
2.
Insert the
Drivers and Utilities
CD.
In most cases, the CD starts running automatically. If it does not, start Windows Explorer, click your CD drive directory to display the CD contents, and
then double-click the
autorcd.exe
file. The first time that you run the CD, it might prompt you to install setup files. Click
OK
, and follow the instructions
on the screen to continue.
3.
From the
Language
drop-down menu in the toolbar, select your preferred language for the driver or utility (if available). A welcome screen appears.
4.
Click
Next
.
The CD automatically scans your hardware to detect drivers and utilities used by your computer.
5.
After the CD completes the hardware scan, you can also detect other drivers and utilities. Under
Search Criteria
, select the appropriate categories from
the
System Model
,
Operating System
, and
Topic
drop-down menus.
A link or links appear(s) for the specific drivers and utilities used by your computer.
6.
Click the link of a specific driver or utility to display information about the driver or utility that you want to install.
7.
Click the
Install
button (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to complete the installation.
If no
Install
button is present, automatic installation is not an option. For installation instructions, either see the appropriate instructions in the following
subsections, or click
Extract
, follow the extracting instructions, and then read the readme file.
If instructed to navigate to the driver files, click the CD directory on the driver information window to display the files associated with that driver.
NOTICE:
The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install
drivers obtained from other sources, your computer might not work correctly.
NOTE:
The Drivers and Utilities CD is optional and may not ship with your computer.
NOTE:
The Drivers and Utilities CD is optional and may not ship with your computer.
Summary of Contents for XPS M1710
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