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Troubleshooting
file:///T|/htdocs/systems/prn948/en/en/d0e10686.html[10/10/2012 11:05:40 AM]
The
Dell All-In-One Center
opens.
3. From the
Send scanned images to:
drop-down menu, choose another application.
NOTE:
If the program you want to use is not listed, select
Search for more
in the drop-down menu. On the next
screen, click
Add
to locate and add your program to the list.
Make sure the document or photo is loaded correctly on the scanner glass or into the ADF.
For more information, see
Loading Original Documents
.
Make sure the scanner glass is clean.
Gently wipe the scanner glass, as well as the thin strip of glass beside it, with a clean, lint-free cloth dampened with water.
Faxing Problems
Make sure you have turned on both your printer and your computer, and the USB cable is properly
inserted.
Make sure the computer is connected to an active analog telephone line.
Using the fax function requires a phone connection to the fax modem in your computer.
When using DSL broadband service, make sure you have a DSL filter installed on your phone cord. Contact your
Internet Service Provider for more information.
Make sure your computer is not connected to the Internet by dial-up modem when trying to fax.
When using an external modem, make sure it is turned on and is correctly connected to your computer.
When the printer memory is full, print a fax activity report and resend pages that were not transmitted.
When sending color pages, set the printer to scan the original documents after dialing.
1. From the main menu, use the left and right
Arrow
buttons to scroll to
FAX
, and then press the
Select
button
.
2. From the
Enter Fax Number
display, press the
Select
button
.
3. Use the left and right
Arrow
buttons to scroll to
Fax Setup
, and then press the
Select
button
.
4. Use the left and right
Arrow
buttons to scroll to
Dialing and Sending
, and then press the
Select
button
.
5. Use the left and right
Arrow
buttons to scroll to
Scan
, and then press the left or right
Arrow
button to
scroll to
After Dial
.
6. Press the
Select
button
to save the changes.
NOTE:
This setting is applicable for all subsequent fax jobs.